csr (customer service representative)

customer relationship officer Jobs in Islamabad

customer relationship officer

freight broker (csr) logistics Jobs in Islamabad

freight broker (csr) logistics

logistics assistant( haulier caller) Jobs in Islamabad

logistics assistant( haulier caller)

freight broker csr logistics

Recruitment360

Position OverviewThis is an entry level role in our logistics department. We are looking for passionate individuals with excellent English communication skills. All job-related training will be provided.The ideal candidate will be adept at communication, negotiation, and customer service skills.Key Responsibilities:<ul><li>Find cost effective haulage providers to deliver goods.</li><li>Negotiate with existing hauliers to keep delivery cost low</li><li>Manage shipment budgets</li><li>Track &amp; fix shipping errors</li><li>Coordinate with hauliers to make sure smooth shipment of goods</li><li>Communicate with Hauliers to ensure timely collection from warehouse and communicate ETA to the customer</li><li>Coordinate and monitor operations of the shipment</li></ul>Requirements:<ul><li>Strong educational background at least graduate level qualification.</li><li>0-1 year of experience in logistics, sales, or customer service department.</li><li>Ability to multitask and track multiple processes throughout the supply chain</li><li>Fluent in spoken and written English language skills</li><li>Excellent computing skills: MS Excel, MS PowerPoint, MS Word</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Freight Broker (CSR) Logistics

Thathal ITS

Business Manager (Import/Export) About the jobCompany: Thathal I&amp;TSLocation: Hybrid &ndash; Northern Virginia (In office in Islamabad on Wednesdays)Office: Office No 2, 3rd Floor, Acantilado Commercial, Bahria Phase 7, Rawalpindi, Islamabad Capital TerritoryWebsite:About Thathal I&amp;TS:Thathal I&amp;TS is a growing technology firm dedicated to building modern, scalable software solutions for a range of industries. We are seeking a Business Manager (Import/Export) to oversee our international trade operations. In this role, you will manage the end-to-end supply chain, ensure compliance with customs regulations, and optimize logistics to ensure cost-effective delivery. You will also play a strategic role in expanding our international trade capabilities and mentoring the logistics team.This is a hybrid role within office collaboration one day per week on Wednesdays.Job Type: Full timePay: Rs 75,000.00 to Rs 150,000.00 per monthExperience: 1 to 3 yearsKey Responsibilities:<ul><li>Manage end-to-end import and export operations, including documentation, shipping, and customs clearance.</li><li>Coordinate with suppliers, freight forwarders, and logistics partners to ensure smooth operations.</li><li>Ensure compliance with international trade regulations, customs laws, and company policies.</li><li>Monitor and track shipments, resolving any logistical or compliance issues.</li><li>Negotiate shipping rates and contracts with freight companies.</li><li>Collaborate with sales, procurement, and production teams to align international operations with business objectives.</li><li>Maintain accurate records of shipments, duties, and related documentation.</li><li>Analyze logistics processes to identify cost-saving opportunities and improve efficiency.</li><li>Lead and mentor import/export staff, providing training and guidance as needed.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor's degree in Business, Supply Chain, International Trade, or a related field.</li><li>1 - 3 years of experience in import/export operations or international logistics.</li><li>Strong knowledge of international trade regulations, customs documentation, and shipping processes.</li><li>Excellent negotiation, communication, and organizational skills.</li><li>Ability to manage multiple shipments and deadlines efficiently.</li><li>Proficiency in MS Office and logistics or ERP systems.</li></ul>Key Competencies:<ul><li>Strategic thinking and problem-solving skills</li><li>Leadership and team management</li><li>Attention to detail and compliance-focused</li><li>Ability to work in a fast-paced, deadline-driven environment</li></ul>Why Join Thathal I&amp;TS?<ul><li>Flexible hybrid work schedule</li><li>Opportunity to grow your skills with mentorship and real product ownership</li><li>Small team, high impact environment</li><li>Supportive leadership and growth oriented culture</li></ul>Apply NowSend your resume and a cover letter toEmail subject: Business Manager (Import/Export) IslamabadJob Type: Full-timePay: Rs75,000.00 - Rs150,000.00 per monthWork Location: In person

Business Manager (Import/Export)

Fortek

Note: Please apply directly on company page via mentioned below linkhttps://fortek.com.pk/jobs/assistant-manager-supply-chain-logistics-854Job Description:Fortek is seeking a seasoned and performance-driven Assistant Manager-Supply Chain &amp; Logistics, Specialist to lead strategic sourcing, imports, and nationwide logistics operations for mission-critical Data Center and IT infrastructure projects.This role is designed for a senior professional with deep expertise in international procurement, OEM coordination, commercial negotiations, import compliance, and project-based logistics management. The ideal candidate will have strong exposure to Data Center equipment imports &amp; local sourcing (UPS, Cooling Systems, Racks, PDUs, Fire Suppression, Precision ACs, Switchgear, Structured Cabling, Servers &amp; Networking equipment) and must be capable of handling end-to-end supply chain operations in a fast-paced ICT integrator environment.Travel Requirements: The role requires frequent travel across Pakistan to project sites, warehouses, ports, and vendor locations as per business needs.ducation<ul><li>Bachelor&rsquo;s Degree in Supply Chain Management, Logistics, Business Administration, Engineering, or related field.</li><li>Master&rsquo;s Degree (MBA Supply Chain / Logistics) preferred.</li><li>Strong understanding of Data Center infrastructure components is mandatory.</li><li>Knowledge of Pakistan import regulations and commercial compliance.</li></ul>Certifications (Preferred)<ul><li>CSCP (Certified Supply Chain Professional &ndash; APICS)</li><li>CPSM (Certified Professional in Supply Management)</li><li>CILT (Chartered Institute of Logistics &amp; Transport)</li><li>PMP (for project coordination exposure)</li><li>Certification in International Trade / Customs Compliance</li><li>ERP/Odoo certification (added advantage)</li></ul>Other Skills &amp; Competencies<ul><li>International Procurement &amp; Import Handling</li><li>Incoterms &amp; Customs Regulations Expertise</li><li>Vendor Negotiation &amp; Contract Management</li><li>Project-Based Supply Chain Planning</li><li>Data Center Infrastructure Knowledge</li><li>Cost Optimization &amp; Budget Control</li><li>Risk Mitigation &amp; Contingency Planning</li><li>Strong Analytical &amp; Reporting Skills</li><li>ERP Systems (Odoo or equivalent)</li><li>Excellent Communication &amp; Stakeholder Management</li><li>Willingness to travel nationwide as per project requirements</li></ul>Job Experience Required:8&ndash;12 Years of relevant experience (Data Center / ICT Integrator / Infrastructure Projects)Duties &amp; Responsibilities<ul><li>1. Strategic Sourcing &amp; Vendor Management2. International Procurement &amp; Import Management3. Project-Based Logistics &amp; Site Coordination4. Inventory &amp; Warehouse Management5. Commercial Coordination &amp; Cost Control6. Risk Management &amp; Compliance7. Reporting &amp; Cross-Functional Collaboration</li><li>Identify, evaluate, and onboard local and international vendors/OEMs for Data Center infrastructure components.</li><li>Develop and maintain strategic supplier relationships to ensure competitive pricing, priority allocations, and SLA adherence.</li><li>Conduct commercial negotiations including pricing, Incoterms, lead times, payment terms, warranty, and penalties.</li><li>Evaluate vendor performance through KPIs such as delivery timelines, compliance rate, cost efficiency, and service levels.</li><li>Coordinate with technical teams to ensure product specifications align with BOQs and project requirements.</li><li>Develop alternate sourcing strategies to mitigate supply risks.</li><li>Manage end-to-end import cycle including PO issuance, order tracking, freight arrangements, documentation, and customs clearance.</li><li>Ensure compliance with Pakistan customs regulations, HS codes, SROs, and FBR requirements.</li><li>Coordinate with freight forwarders, clearing agents, banks (LCs), and insurance providers.</li><li>Manage shipments under various Incoterms (FOB, CIF, EXW, DDP, etc.).</li><li>Track global lead times and proactively update project stakeholders.</li><li>Ensure proper documentation: Commercial Invoice, Packing List, BL/AWB, COO, Form E, Insurance, LC documents.</li><li>Mitigate import delays and resolve port-related issues efficiently.</li><li>Plan and execute nationwide logistics for Data Center equipment delivery to project sites.</li><li>Coordinate with project managers and site engineers for delivery scheduling.</li><li>Arrange specialized transportation for sensitive equipment (UPS batteries, precision cooling units, racks, etc.).</li><li>Monitor safe handling, offloading, and site receipt confirmations.</li><li>Ensure compliance with safety and insurance standards during transit.</li><li>Handle reverse logistics and material returns (if required).</li><li>Implement structured inventory control systems aligned with ERP (Odoo or similar).</li><li>Monitor stock levels for fast-moving and critical items.</li><li>Conduct periodic stock audits and reconciliation.</li><li>Manage warehousing practices to ensure equipment safety and compliance.</li><li>Coordinate with finance for GRN, invoicing, and stock valuation accuracy.</li><li>Optimize storage utilization and minimize holding costs.</li><li>Prepare comparative statements (CS) for management approvals.</li><li>Maintain procurement budgets aligned with project margins.</li><li>Work closely with Finance for payment scheduling and cash flow planning.</li><li>Control landed cost calculations (duty, freight, insurance, demurrage).</li><li>Support tendering teams with updated pricing and vendor commitments.</li><li>Identify cost-saving opportunities without compromising quality or SLAs.</li><li>Identify supply chain risks (global shortages, currency fluctuations, port congestion).</li><li>Develop contingency plans for critical path equipment.</li><li>Ensure compliance with contractual obligations and SLAs.</li><li>Maintain documentation for audits and regulatory requirements.</li><li>Monitor exchange rate impacts on procurement planning.</li><li>Prepare weekly and monthly procurement status reports.</li><li>Provide shipment tracking updates to stakeholders.</li><li>Coordinate with Engineering, Projects, Sales, and Finance departments.</li><li>Maintain updated procurement dashboards and vendor databases.</li><li>Present supply chain performance reports to management.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs130,000.00 per monthWork Location: In person

Assistant Manager – Supply Chain & Logistics

Job SummaryWe are looking for a proactive Haulier Caller to coordinate with transporters and hauliers to ensure timely availability of vehicles for deliveries. The role involves regular calling, follow-ups, rate negotiation, and coordination with internal teams to support smooth logistics operations.Key Responsibilities&middot; Contact hauliers and transporters daily to arrange vehicles for dispatch.&middot; Make daily outbound calls and cold calls to hauliers and transporters to arrange vehicles for dispatch.&middot; Negotiate freight rates and confirm vehicle availability.&middot; Coordinate pickup and delivery schedules with hauliers.&middot; Maintain records of hauliers, vehicle details, and trip status.&middot; Resolve transportation issues and delays promptly.&middot; Communicate with warehouse, sales, and operations teams.&middot; Ensure compliance with company logistics policies.Requirements &amp; Skills<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred.</li></ul><ul><li>Experience in logistics, transportation, or supply chain (preferred).</li></ul><ul><li>Strong communication and negotiation skills.</li></ul><ul><li>Ability to handle pressure and meet deadlines.</li></ul><ul><li>Good follow-up and coordination skills.</li></ul><ul><li>Basic knowledge of MS Excel / record keeping.</li></ul><ul><li>Familiarity with UK transport routes is a plus.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Truck Dispatcher (UK Transport Operations)

Rexen Consultancy

Job SummaryWe are looking for a proactive Haulier Caller to coordinate with transporters and hauliers to ensure timely availability of vehicles for deliveries. The role involves regular calling, follow-ups, rate negotiation, and coordination with internal teams to support smooth logistics operations.Key Responsibilities&middot; Contact hauliers and transporters daily to arrange vehicles for dispatch.&middot; Make daily outbound calls and cold calls to hauliers and transporters to arrange vehicles for dispatch.&middot; Negotiate freight rates and confirm vehicle availability.&middot; Coordinate pickup and delivery schedules with hauliers.&middot; Maintain records of hauliers, vehicle details, and trip status.&middot; Resolve transportation issues and delays promptly.&middot; Communicate with warehouse, sales, and operations teams.&middot; Ensure compliance with company logistics policies.Requirements &amp; Skills<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred.</li><li>Experience in logistics, transportation, or supply chain (preferred).</li><li>Strong communication and negotiation skills.</li><li>Ability to handle pressure and meet deadlines.</li><li>Good follow-up and coordination skills.</li><li>Basic knowledge of MS Excel / record keeping.</li><li>Familiarity with UK transport routes is a plus.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you currently living in Islamabad/Rawalpindi?</li><li>Are you fluent in English?</li></ul>Work Location: In person

Logistics Assistant( Haulier Caller)

Intercargo Logistics (SMC-Private) Limited

Intercargo Logistics is a fast paced, technological advanced logistics &amp; supply chain solutions company dealing with air, sea and road freight services across all 7 continents. This job will support the UK head office's accounting operations.Job Description:<ul><li>Month and end-year process including monthly P&amp;L, BS, and CF preparation for group companies accounts</li><li>Implementing systems and controls/procedures in the finance function and the organization as approved by the management.</li><li>Establish and enforce proper accounting methods, policies, and principles.</li><li>Managing the entire budgeting and reforecasting process. Setting up budget templates and circulating to each respective department after management approval. Taking ownership of the entire budgeting and quarterly reforecasting process and meeting deadlines</li><li>Managing the treasury function and setting up templates for forward looking cash forecast for the next six months</li><li>Preparing monthly management reports for senior management</li><li>Highlighting discrepancies in the system and suggesting cost saving methods</li><li>Revenue and expenditure variance analysis</li><li>Capital asset reconciliations and trust account statement reconciliations.</li><li>Fixed asset activity</li><li>Debt activity</li><li>Monitor and analyze accounting data and produce financial reports or statements.</li><li>Establish and enforce proper accounting methods, policies, and principles.</li><li>Coordinate and complete annual audits</li><li>Provide recommendations</li><li>Improve systems and procedures and initiate corrective actions.</li><li>Assign projects and direct staff to ensure compliance and accuracy.</li><li>Meet financial accounting objectives.</li><li>Establish and maintain fiscal files and records to document transactions.</li><li>Process quarterly VAT returns</li><li>Process local taxation and filing for Pakistan and the UK</li><li>Manage AR and AP teams through controls and processes</li><li>Implementation of Cargowise functionality at high end level for improvement processes and automation</li></ul>Required Qualifications:<ul><li>Should be a qualified accountant ideally an ACCA member with minimum 4 Years of relevant experience of working in a fast paced organization as finance team member.</li><li>MUST be IT Literate with an excellent understanding of Microsoft packages, outlook, word, excel etc.</li><li>Experience of ERP like SAP, Sage, MS Dynamics is PREFERRED but not required.</li><li>MUST have excellent English written and verbal skills (A must)</li><li>MUST be able to speak and communicate in English FLUENTLY.</li><li>MUST have great attention to detail</li><li>MUST have excellent mathematical and analytical skills</li><li>MUST work and adhere to deadlines</li><li>Please note our office timings run from 12:30pm to 9:30pm in summers and 1:30pm to 10:30 pm is winters (according to UK timings)</li></ul>Office is located at Gulberg Greens Interchange on Main Islamabad Highway, Islamabad.NOTE: Remote interviews are not allowed and do not apply without reading the complete description.Intercargo Logistics UK Ltd is an equal opportunity provider with no belief in discrimination based on religion, caste, creed, color, origin or gender. Female candidates are encouraged to apply as they will be given due preference based on the experience and job relevancy.Job Type: Full-timeApplication Question(s):<ul><li>If you are already based in Islamabad / Rawalpindi?</li><li>If you are familiar with VAT return filing for UK based company?</li><li>If you have any qualification like ACCA?</li><li>What is your current verifiable monthly salary package in PKR?</li></ul>Work Location: In person

Assistant Manager Finance

Intercargo Logistics is a fast paced, technologically advanced logistics &amp; supply chain solutions company dealing with air, sea, and road freight services across all 7 continents. The job will support the UK head office's accounting operations.We are looking for an intuitive, intelligent, fast thinking team member with attention to detail to join and work with our talented teams around the world.Your role as an Account Executive Payables will be to support the UK head office with duties such as, but not limited to:<ul><li>Manage Accounts payables in the system</li><li>Record vendor service invoices on daily basis as soon as received</li><li>Reconcile invoices with vendor quotes and initiate queries where discrepancies found</li><li>Prepare a payment run on weekly basis for invoices due</li><li>Record credit notes in shipments and vendor accounts</li><li>Set up new vendors in system adding all relevant information like contact details and credit limits allowed</li><li>Reconcile bank payments on weekly and monthly basis and reporting the reconciled balances</li><li>Record Local payments, initiating on banking portals and requesting for approval</li><li>Petty cash management, issue cash for expenses and advances and later reconcile each head</li><li>Knowledge of Pakistan WHT tax, raise CPRs and payments through banking portals</li><li>Assist in monthly reporting</li><li>Assist in Annual audit</li><li>Assist in financial statement preparation</li><li>General ledger recording</li></ul>Proper training of all the tasks as well as software wil be providedSkills Required<ul><li>MUST be IT Literate with an excellent understanding of Microsoft packages, outlook, word, excel is a plus</li><li>Min 3+ years of experience in same field</li><li>Previous experience with a Logistics company is a plus</li><li>Experience holder of Accounting and book keeping is preferred</li><li>MUST have excellent English written and verbal skills</li><li>MUST have great attention to detail</li><li>ACCA / ICMA or related Qualification holder (Experienced preferred) OR</li><li>MBA/BBA Finance with minimum experience of 2/3 years</li><li>Please note our office timings run from 12:30pm to 09:30pm in Summers and 01:30 to 10:30 in Winters (according to UK timings)</li></ul>PLEASE READ THE JOB DESCRIPTION CAREFULLY BEFORE APPLYING, THIS IS A PURE ACCOUNTING JOB AND ONLY RELEVANT CANDIDATES WILL BE GIVEN CONSIDERATIONOffice Location: 2nd Floor, OneExpress Plaza (above McDonald's and Imtiaz Mart) Islamabad Expressway Gulberg greens Interchange, Islamabad.Benefits for Working With Us1. Permanent Job2. Emergency Health Cover3. Free Gym Membership4. Sports Activity / Team Events5. Staff Tours6. Team Dinners7. Provident Fund Facility8. EOBI9. Annual Appraisal / Salary Increments10. Career Promotion Ladder11. Conducive Working Environment12. Opportunities for Professional Development/Training and Career Growth13. Supportive and Collaborative Work Environment.Note: We are looking to fill the position urgently and this is completely an onsite jobYou can also drop your CV to hr@intercargo.com by adding the position title in subject line.Job Type: Full-timePay: Rs90,000.00 per monthWork Location: In person

Account Executive Payable

Explore 46+ Freight broker csr logistics in Islamabad this February. Find roles across top companies and apply now to boost your career.