customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

receptionist

call center agents

female receptionist

front desk agent

Luminey

Job Title: Front Desk Officer (Female)Location: DHA Phase 3, Lahore Job Type: Full-time Working Hours: 10:00 AM &ndash; 7:00 PM Working Days: Monday to Sunday ( weekly offs will be given)About the RoleWe are seeking a professional, organized, and customer-focused Front Desk Officer / HR Assistant to join our team. The successful candidate will be responsible for managing front desk operations, welcoming visitors, handling administrative tasks, and providing support to the HR department in daily activities.Key ResponsibilitiesFront Desk &amp; Administrative Duties<ul><li>Greet and assist visitors, clients, and employees in a professional manner.</li><li>Manage incoming calls, emails, and correspondence.</li><li>Maintain visitor records and meeting room schedules.</li><li>Handle courier services, office supplies, and general administrative tasks.</li><li>Ensure the reception area is organized and presentable at all times.</li></ul>HR Support Duties<ul><li>Assist in recruitment activities, including scheduling interviews and coordinating with candidates.</li><li>Maintain employee records and HR documentation.</li><li>Support onboarding and orientation of new employees.</li><li>Assist in attendance management and leave record maintenance.</li><li>Prepare HR reports and support employee engagement activities.</li><li>Coordinate with different departments regarding HR-related matters.</li></ul>Qualifications<ul><li>Bachelor's degree in Business Administration, Human Resources, or a related field.</li><li>1&ndash;3 years of experience in reception, administration, or HR support roles.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Professional appearance and customer service attitude.</li><li>Ability to maintain confidentiality and handle sensitive information.</li></ul>Preferred Skills<ul><li>Knowledge of HR processes and documentation.</li><li>Experience with attendance or HR software.</li><li>Strong organizational and multitasking abilities.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Professional growth and learning opportunities.</li><li>Friendly and collaborative work environment.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Front Desk Officer

The Vertical

<div>
 
 
 Location:
 
 Pine Avenue, Lahore
 
 
 
 
 
 
 Company Description
 
 
 
 
 
 
 
 The Vertical is a premier real estate development in Lahore, offering modern corporate and retail spaces designed to support business growth. Strategically located in a prime commercial hub, The Vertical is home to a dynamic mix of established brands and emerging businesses, creating a thriving environment for innovation and success.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 
 
 The Receptionist will serve as the first point of contact for visitors, tenants, and clients, ensuring a professional and welcoming experience at the front desk. The role involves managing daily reception operations, handling inquiries, and providing administrative support to ensure smooth office functioning.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Greet and assist visitors, tenants, and clients in a courteous and professional manner.
 </li>
 <li>
 Manage incoming calls, emails, and general inquiries.
 </li>
 <li>
 Maintain visitor records and coordinate access with building management and security.
 </li>
 <li>
 Handle mail, courier services, and package distribution.
 </li>
 <li>
 Schedule and manage meeting room bookings.
 </li>
 <li>
 Provide administrative support, including filing, data entry, and document management.
 </li>
 <li>
 Coordinate with internal teams to ensure efficient communication and operations.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum Bachelor's degree from a recognized institution.
 </li>
 <li>
 Previous experience in a receptionist, front desk, customer service, or administrative role is preferred.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proficiency in Microsoft Office and basic office management tools.
 </li>
 <li>
 Strong organizational and multitasking abilities.
 </li>
 <li>
 Professional appearance, customer-focused attitude, and attention to detail.
 </li>
 <li>
 Ability to maintain confidentiality and work effectively in a fast-paced environment.
 </li>
 </ul>
</div>

Officer Front Desk

Simcoe IT

Guest Receiving Officer (Female)Industry: Restaurant / Hospitality Job Type: Full-Time Location: Valencia Town, Lahore Salary: PKR 55,000 - 60,000 per month Working Hours: 2:00 PM &ndash; 11:00 PM Working Days: 6 Days a Week (Monday Off)Job OverviewWe are looking for a professional and customer-oriented Guest Receiving Officer to join our restaurant team. The ideal candidate will be responsible for welcoming guests, managing reservations, coordinating seating arrangements, and ensuring a smooth and pleasant dining experience.Key Responsibilities<ul><li>Welcome and assist guests in a friendly and professional manner.</li><li>Manage reservations, bookings, and walk-in customers.</li><li>Coordinate table allocation and seating arrangements.</li><li>Handle guest inquiries, concerns, and special requests efficiently.</li><li>Maintain a positive first impression of the restaurant.</li><li>Coordinate with service staff to ensure smooth guest flow.</li><li>Manage phone calls and reservation requests professionally.</li><li>Monitor waiting lists and update guests on seating availability.</li><li>Ensure the reception area remains clean, organized, and presentable.</li><li>Support management in maintaining high customer satisfaction standards.</li></ul>Requirements<ul><li>Female candidate with 2&ndash;3 years of relevant experience in hospitality, restaurants, hotels, or customer service.</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and customer-focused attitude.</li><li>Strong problem-solving and guest-handling abilities.</li><li>Ability to work effectively in a fast-paced environment.</li><li>Basic knowledge of front-desk and reservation management.</li><li>Proficiency in MS Office and basic computer operations is preferred.</li></ul>Pay: Rs55,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Do you have any experience in hospitality, restaurant, hotel, customer service or any kind of front desk roles? If yes, please specify.</li><li>Have you previously handled guest reception, reservations, or front-desk operations? </li><li>Are you comfortable working from 2:00 PM to 11:00 PM, six days a week (Monday off)?</li><li>Are you currently residing in Lahore or able to commute to Valencia Town, Lahore?</li><li>Do you have experience using reservation systems, MS Office, or other front-desk software?</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Guest Receiving Officer (Female)

CSR SERVICES LLC

Hiring: Female Receptionist &ndash; Aesthetic ClinicLocation: PIA Road, Lahore Working Hours: 12:00 PM &ndash; 7:00 PM Salary: Up to PKR 40,000We are looking for a polished, confident, and customer-focused Receptionist to be the first point of contact for our aesthetic clinic. The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to create a welcoming experience for patients and visitors.Key ResponsibilitiesManage front desk operations and greet patients professionally Handle incoming calls, inquiries, and appointment scheduling Coordinate patient visits and maintain accurate records Provide exceptional customer service and ensure a positive client experience Assist with administrative and day-to-day clinic operationsRequirementsExcellent English communication skills Prior experience in a receptionist, front desk, clinic, salon, or customer service role Professional appearance and strong interpersonal skills Comfortable managing appointments, calls, and patient inquiries Strong organizational and multitasking abilitiesJob Type: Full-timePay: Up to Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your Expected Salary?</li></ul>Work Location: In person

Female Receptionist

Al Rehman Developers

<div>
 Receptionist
 
 
 
 Company:
 
 Al Rehman Developers (Hospital Division)
 
 
 
 Job Description
 
 
 
 We are seeking a professional and friendly
 
 Receptionist
 
 to join our
 
 Al Rehman Developers Hospital team
 
 . The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming and efficient front-desk experience.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Greet and assist patients, visitors, and staff professionally.
 </li>
 <li>
 Answered phone calls, scheduled appointments, and managed inquiries efficiently.
 </li>
 <li>
 Maintain patient records and handle administrative tasks.
 </li>
 <li>
 Coordinate with doctors, nurses, and other hospital staff as needed.
 </li>
 <li>
 Ensure the reception area remains tidy and presentable.
 </li>
 <li>
 Handle billing and payment processing when required.
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong customer service orientation.
 </li>
 <li>
 Ability to multi-task and work under pressure.
 </li>
 <li>
 Proficiency in MS Office (Word, Excel, Outlook) and basic computer skills.
 </li>
 <li>
 Fluent in Urdu &amp; Basic English (preferred).
 
 
 </li>
 </ul>
 
 Qualification &amp; Experience
 
 
 
 <ul>
 <li>
 Minimum: Intermediate (FA/FSc/ICS)
 </li>
 <li>
 Experience: Six Months (Fresh candidates can also apply)
 
 
 </li>
 </ul>
 
 How To Apply
 
 
 
 Interested candidates can send their updated CV to
 
 info@alrehmandevelopers.com
 
 for more details.
 
 
 
 Join us and be a part of a professional healthcare environment
 
 .
 
 
 
 Job Category:
 
 Receptionist
 
 
 
 Job Type:
 
 Full Time
 
 
 
 Job Location:
 
 Al Rehman Garden Hospital
 
 
 Apply for this position
 
 
 Full Name *
 
 
 Email *
 
 
 Phone *
 
 
 Bio *
 
 
 Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx
 
 
 By using this form you agree with the storage and handling of your data by this website. *
</div>

Receptionist

Physicians Revenue Group

Job Title: Patient Support Representative (US Healthcare Market) Gender: Prefer FemaleTekboox is urgently hiring Patient Support Representative for the US Healthcare Market. This role is ideal for professionals with healthcare knowledge and strong English communication skills who are comfortable working night shifts.Key Responsibilities<ul><li>Handle inbound and outbound calls, emails, and chats from US-based patients</li><li>Assist patients with appointment scheduling, confirmations, and follow-ups</li><li>Verify patient demographics and insurance information accurately</li><li>Guide patients regarding treatment processes, billing inquiries, and coverage details</li><li>Coordinate with healthcare providers, billing teams, and internal departments</li><li>Maintain accurate and up-to-date records in CRM/EHR systems</li><li>Ensure compliance with HIPAA and US healthcare regulations</li><li>Deliver empathetic, professional, and solution-oriented patient support</li></ul>Required Qualifications<ul><li>1&ndash;2 years of experience in patient services, front desk, or healthcare administration</li><li>Fresher with Good Communication can also apply</li><li>Hands-on experience with patient scheduling, insurance verification, and prior authorizations</li><li>Familiarity with referral processes and healthcare workflows</li><li>Strong communication and customer service skills</li><li>Ability to multitask in a fast-paced healthcare environmentPreferred Skills</li><li>Experience with US healthcare systems and insurance providers</li><li>Knowledge of EMR/EHR systems</li><li>Excellent English communication skills (spoken and written)</li></ul>Job Location &amp; Timing<ul><li>Location: DHA Phase 3, Y Block, Lahore</li><li>Shift: Night Shift Onsite 6:00 PM &ndash; 3:00 AM Onsite</li><li>Work Mode: Onsite (5 days a week)</li></ul>How to ApplyInterested candidates may send their resumes to: saddam.hussain@tekboox.comPay: Rs80,000.00 - Rs100,000.00 per hourWork Location: In person

Patient Support Representative

Doctors Urgent Care Group

About Us:Doctors Urgent Care Group is a fast-growing, multi-million dollar urgent care corporation. With 31 locations nationwide and a collaborative team of over 300 employees across 5 states, we operate a high-volume, high-velocity medical network. We are seeking an energetic, detail-oriented Billing Supervisor to lead our remote revenue cycle team and help maximize our collections and compliance.We offer competitive pay, along with a comprehensive benefits package including Medical Compensation, Paid Sick Leave, Holiday Leave, and exceptional room for professional growth. (Salary will be based directly on experience).Job SummaryThe Billing Supervisor will oversee the daily workflows of our centralized billing, coding, and accounts receivable teams within AdvancedMD. This role requires a working leader who can monitor daily claim submissions, track team productivity, analyze denial trends, and keep our Days in AR exceptionally low. The ideal candidate understands the fast-paced nature of urgent care billing (including global case rates, multi-state Medicaid rules, and walk-in eligibility challenges) and knows how to use AdvancedMD to keep the pipeline moving smoothly.Core Duties and Responsibilities<ul><li>AdvancedMD Workflow Management: Supervise the daily distribution and processing of high-volume claims queues within AdvancedMD. Ensure clearinghouse rejections are resolved daily and claims are scrubbed and submitted without delay.</li><li>Team Supervision &amp; Auditing: Oversee, mentor, and audit the daily performance of billing specialists, payment posters, and AR staff. Establish daily production targets and conduct regular quality assurance checks on their work.</li><li>Denial &amp; AR Trend Analysis: Systematically review AdvancedMD aging reports across our 31 locations. Identify and resolve systemic multi-state denial patterns (such as modifier errors or credentialing issues) before they hit timely filing limits.</li><li>Urgent Care Coding Compliance: Ensure the team accurately applies place of service codes (POS 20), global urgent care codes (S-codes), and appropriate modifiers (e.g., 25, 59) based on individual state contracts.</li><li>Front-End Feedback Loop: Partner with clinic managers and front-desk teams across our 5 states to provide feedback on recurring front-end intake errors (missing demographics, incorrect primary insurance, unverified eligibility) to improve our clean claim rate.</li><li>Escalated Problem Solving: Handle escalated patient billing inquiries, complex insurance disputes, and senior-level underpayment appeals.</li></ul>Required Skills and Qualifications<ul><li>AdvancedMD Experience (Strictly Required): Must have 1 or more years of hands-on experience working within the AdvancedMD billing and reporting system.</li><li>Urgent Care Literacy: Deep understanding of high-volume urgent care billing workflows, insurance guidelines, deductibles, Medicare, and Medicaid.</li><li>Leadership Capabilities: Proven ability to manage, train, and keep a remote billing team motivated and productive.</li><li>Data Organization: Strong analytical skills; comfortable exporting and analyzing billing and collection data via Excel to track department KPIs.</li></ul>Experience and Education Requirements<ul><li>Experience: Minimum of 3+ years of professional medical billing experience, with at least 1 year of experience in a supervisory, team lead, or senior role, preferably in a high-volume outpatient or urgent care setting.</li><li>Software: 1+ years of AdvancedMD experience (candidates must be willing to take an AdvancedMD technical assessment during the interview process).</li></ul>Please Note: To ensure an efficient review process, only candidates who meet the specified requirements regarding medical billing leadership, AdvancedMD experience, and realistic salary expectations will be considered. Applications that do not align with these criteria will not be processed.Pay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Medical Billing Supervisor

Explore 34+ Front desk agent in Lahore this June. Find roles across top companies and apply now to boost your career.