call center coordinator

care coordinator

front desk

front desk receptionist Jobs in Kansas City

front desk receptionist

guest room attendant

front desk coordinator

KC Fixture & Display, Inc.

<div>Description:

This position is the first point of contact for walk-in customers and call-in customers. This requires the appearance and personality of a welcoming greeter. Additionally, the position will help manage KCSF accounts by supporting Sales, Customers, and Vendors while maintaining KCSF organizational strategies, goals, policies, and processes.
Requirements:<ul><li>
Answer, assist, and transfer as necessary all incoming phone calls in a welcoming and friendly manner.</li><li>
Greet visitors, determine nature and purpose of visit, notifies appropriate department, and directs visitors to specific destination.</li><li>
Performs routine administrative support tasks for a variety of internal functions dependent on the business needs, such as filing, printing, collecting, mailing, and distributing.</li><li>
Provide administrative support to Accounting and Claims departments.</li><li>
Assist sales with Online orders.</li><li>
Maintain merchandising standards of the Showroom floor.</li><li>
Direct deliveries and Freight carriers to appropriate warehouse.</li><li>
Other duties as assigned.</li></ul>
Requirements:

Qualifications/Skills:<ul><li>
Experience with NetSuite preferred</li><li>
Experience with a multi-line phone system preferred</li><li>
Action, detail-oriented, and solution-oriented</li><li>
Proficient at Microsoft Office (Outlook, Excel, Word)</li><li>
Efficient time management skills</li><li>
Strong verbal, written, and interpersonal skills</li><li>
Ability to learn and take initiative within the role</li><li>
Passion for Customer Service</li></ul></div>

Front Desk Coordinator

EXTENDED STAY AMERICA

Job Summary We are seeking a dynamic and organized Front Desk professional to be the welcoming face of our organization. In this vital role, you will manage customer arrivals and departures, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and attention to detail will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your customer service skills while supporting daily operations with enthusiasm and professionalism.Responsibilities<ul><li>Greet visitors, clients, and staff with a friendly and professional demeanor, ensuring they feel welcomed and valued</li><li>Occasionally sort and fold clean laundry</li><li>Answer multi-line phone systems promptly, directing calls efficiently and courteously using proper phone etiquette</li><li>Perform walk-throughs around the inside and outside of the hotel</li><li>Manage appointment scheduling, calendar management, and coordinate meetings using tools like Microsoft Office</li><li>Handle data entry, filing, and document proofreading to maintain accurate records and organized files</li><li>Support office management tasks such as supply inventory, mail distribution</li><li>Assist with clerical duties including typing reports, managing customer support inquiries, and providing general administrative support</li><li>Maintain a clean and organized front desk area to promote a professional environment</li></ul>Experience<ul><li>Hospitality experience helpful but not needed</li><li>Demonstrated proficiency with computer skills including Microsoft Office Suite (Word, Excel, Outlook)</li><li>Experience in customer service roles with excellent communication skills in both English and bilingual settings is a plus</li><li>Familiarity with multi-line phone systems</li><li>Strong organizational skills with the ability to multitask efficiently in a fast-paced environment</li><li>Proven ability to handle customer etiquette professionally while providing outstanding support</li></ul>Join us as a Front Desk team member where your energy fuels our welcoming environment! Your organizational talents combined with your passion for helping others will make a meaningful difference every day. We value your skills in office management, clerical tasks, and customer service&mdash;bringing positivity and efficiency to our organization&rsquo;s front line.Pay: $15.00 - $17.00 per hourWork Location: In person

Front Desk

Senior Star

Join the Legendary Team at Senior Star as Front Desk Staff!
 Starting at $16.00/hr
 Are you the friendly, go-to person everyone relies on? At Senior Star, we’re looking for a Front Desk Superstar who excels in Legendary Hospitality, Legendary Teamwork, and Legendary Leadership to join our team.
 
What You’ll Do: 
<ul>
<li>Answer and route calls with a friendly demeanor</li>
<li>Greet residents, visitors, and staff with a warm welcome</li>
<li>Ensure building security and resident safety</li>
<li>Assist with resident transportation, rent collections, and activities</li>
<li>Keep everything running smoothly, from managing supplies to handling mail</li>
</ul>
Who You Are: 
<ul>
<li>A hospitality pro who knows how to create a welcoming atmosphere</li>
<li>A team player who thrives on collaboration</li>
<li>A leader who takes ownership and stays organized</li>
<li>Passionate about enhancing seniors' lives and aligning with Senior Star's mission</li>
</ul>
Why Senior Star?
 At Senior Star, we believe in creating Legendary experiences for both our residents and associates. If you're ready to join a dynamic team where your efforts make a real impact, apply today!
 Senior Star is an Equal Opportunity Employer and values diversity.
 #INDWEX

Front Desk Receptionist

KMG Hotels

<div>
 This position is an overnight position working 11 pm-7 am
 
 
 
 Full Job Description
 
 
 
 The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they&rsquo;ve made the right choice to stay with us at Hilton Garden Inn.
 
 
 
 To deliver a great guest experience - a Front Desk Agent will:
 
 
 
 <ul>
 <li>
 Politely check in and out guests efficiently, and make sure they have all they need for a great stay.
 </li>
 <li>
 Welcome guests in a friendly, prompt, and professional manner recognizing Hilton Honors Rewards Members and returning guests.
 </li>
 <li>
 Check guests in, issue room keys, and provide information on hotel services and locations.
 </li>
 <li>
 Ensure required identification is taken from guests at check-in in line with local legislative requirements.
 </li>
 <li>
 Answer phones in a prompt and courteous manner.
 </li>
 <li>
 Check guests out, including resolving any late or disputed charges.
 </li>
 <li>
 Accurately process all cash and credit card transactions using established procedures.
 </li>
 <li>
 Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
 </li>
 <li>
 Take action to solve guest problems/complaints using appropriate service recovery guidelines.
 </li>
 <li>
 Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns, or suspicious behavior to the supervisor or manager on duty.
 </li>
 <li>
 Start Coffee in the mornings.
 
 
 </li>
 </ul>
 
 Qualifications And Requirements
 
 
 
 <ul>
 <li>
 Frequently standing up behind the desk and front office areas.
 </li>
 <li>
 Basic computer skills.
 </li>
 <li>
 High School diploma /Secondary qualification or equivalent.
 
 
 </li>
 </ul>
 
 About KMG Hotels
 
 
 
 KMG HOTELS was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, &amp; President. Mr. Sanjay Koshiya is current Vice President &amp; Chief Operating Officer of the company. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group &amp; Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the &ldquo;right way&rdquo; takes precedence over doing it the &ldquo;easy way.&rdquo; We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders&mdash;namely our guests, associates and owners.
</div>

Night Auditor

Luxury Bath Technologies Corporate

<div>
 
 
 
 The Call Center Appointment Coordinator
 
 
 is responsible for responding to inbound homeowner inquiries, engaging prospective customers, and scheduling qualified in-home design consultations for the sales team.
 
 
 
 This role
 
 is a key part of the company&rsquo;s growth strategy. Every lead represents a homeowner actively considering a bathroom remodel, and the Call Center Appointment Coordinator ensures that each opportunity receives a prompt, professional response and a clear path to the next step in the remodeling process.
 
 
 Success in this role requires strong communication skills, quick response time to new leads, attention to detail, organization, and consistent use of company CRM systems.
 
 
 
 Core Responsibilities
 
 
 
 
 Lead Response &amp; Qualification
 
 
 
 &middot; Respond promptly to inbound leads from various sources including but not limited to:
 
 
 o Website forms
 
 
 o Google Ads
 
 
 o Facebook and social media campaigns
 
 
 o CallRail phone inquiries
 
 
 o Home show and event leads
 
 
 o Referral sources
 
 
 &middot; Maintain strong speed-to-lead response times to ensure timely homeowner engagement.
 
 
 &middot; Contact homeowners through phone, text message, and email.
 
 
 &middot; Gather initial project information and confirm homeowner interest in remodeling services.
 
 
 &middot; Verify that leads meet basic company qualification criteria.
 
 
 
 
 
 Appointment Scheduling
 
 
 
 &middot; Schedule in-home design consultations between homeowners and the company&rsquo;s Design Consultants.
 
 
 &middot; Confirm homeowner availability and ensure that required decision-makers will be present during the consultation.
 
 
 &middot; Verify property ownership and general project scope when applicable.
 
 
 &middot; Ensure scheduled appointments meet internal qualification standards.
 
 
 
 
 
 CRM &amp; System Management
 
 
 
 &middot; Accurately document all communication and activity in HubSpot CRM.
 
 
 &middot; Maintain detailed notes regarding homeowner conversations and project interest.
 
 
 &middot; Update lead status and dispositions within the CRM system.
 
 
 &middot; Assign appointments to the appropriate Design Consultant according to company procedures.
 
 
 &middot; Coordinate with internal systems such as Buildertrend when leads progress to the project stage.
 
 
 &middot; Maintain accurate records of calls, appointments, and follow-up activities.
 
 
 
 
 
 Customer Experience
 
 
 
 &middot; Serve as the first point of contact for many prospective customers and always represent the company professionally.
 
 
 &middot; Provide homeowners with a clear understanding of:
 
 
 &middot; Who the company is
 
 
 &middot; Why the company is contacting them
 
 
 &middot; What the in-home consultation process includes
 
 
 &middot; Maintain a positive and helpful tone in all communications.
 
 
 &middot; Ensure smooth and professional transfers when connecting homeowners with other team members.
 
 
 
 
 
 Follow-Up &amp; Lead Nurturing
 
 
 
 &middot; Follow up with homeowners regarding:
 
 
 &middot; Missed calls
 
 
 &middot; Voicemails
 
 
 &middot; Appointment confirmations
 
 
 &middot; Rescheduled appointments
 
 
 &middot; Leads that are not yet ready to schedule
 
 
 &middot; Place leads into appropriate nurture workflows when necessary.
 
 
 &middot; Maintain consistent communication to maximize appointment opportunities.
 
 
 &middot; Follow company lead management procedures and contact cadence standards to ensure timely engagement and appointment scheduling.
 
 
 
 
 
 Performance Expectations
 
 
 
 Performance in this role will be evaluated based on measurable key performance indicators including:
 
 
 &middot; Speed-to-lead response time
 
 
 &middot; Lead contact rate
 
 
 &middot; Appointment set rate
 
 
 &middot; Appointment confirmation rate
 
 
 &middot; Appointment show rate
 
 
 &middot; Accuracy and completeness of CRM documentation
 
 
 &middot; Consistent communication and follow-up activity
 
 
 
 Required Skills &amp; Qualifications
 
 
 
 &middot; Strong phone and interpersonal communication skills
 
 
 &middot; Professional and customer-focused communication style
 
 
 &middot; Ability to confidently answer questions and address common homeowner concerns
 
 
 &middot; Organized and detail-oriented work habits
 
 
 &middot; Ability to manage multiple conversations and tasks simultaneously
 
 
 &middot; Basic computer proficiency and comfort using CRM systems
 
 
 &middot; Reliable attendance and punctuality
 
 
 
 Systems &amp; Tools Used
 
 
 
 This position regularly uses the following systems and tools:
 
 
 &middot; HubSpot CRM
 
 
 &middot; Buildertrend
 
 
 &middot; CallRail
 
 
 &middot; Email and SMS communication platforms
 
 
 &middot; Vendor portals (Apex, BCI, and others as applicable)
 
 
 
 
 
 Physical &amp; Work Requirements
 
 
 
 &middot; Primarily sedentary work is performed at a desk or workstation.
 
 
 &middot; Requires extended periods of phone and computer use.
 
 
 &middot; Must be able to communicate clearly with customers by phone and electronic communication.
 
 
 
 
 
 Equal Employment Opportunity
 
 
 
 American Bathroom Remodelers / Luxury Bath of San Diego is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected classification under applicable federal, state, or California law.
 
 
 
 
 
 Employment Status Disclaimer
 
 
 
 This job description is intended to describe the general nature and level of work performed by employees in this role. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications required. Management reserves the right to modify duties as business needs change.
 
 
 Employment with American Bathroom Remodelers / Luxury Bath of San Diego is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.
 
</div>

Call Center Coordinator

Ability KC

<ul><li>Job Type:
Full Time
</li><li>Location:
3011 Baltimore Ave 
Kansas City, MO 64108</li></ul>
 <div><div>This position is responsible for the primary front receptionist activities such as answering phone calls and transferring to various departments, checking emails, fax reports for adult medical department and pediatric department, page employees and visitors as needed. Direct guest to elevators, restrooms and other areas of the building as needed. Update lunch coverage as needed regarding task, tours etc. maintaining security and safety by following procedures, monitoring daily patient logs, issue visitor stickers and kids&rsquo; stickers, confirm receipts of daily schedule for new patients from admissions. Ensure new patient sign in sheet at desk, responsible for clean reception area, stocked supplies including mask, tissue, and hand sanitizer. Responsible for ensuring stamp machine is updated with postage. Contact staff when packages arrive. Distribute mail upon arrival. Responsible for keeping copy machine/fax with paper. The receptionist will have additional office assignments that may include, but not limited to, working with documents for purchase orders, payments and receipts and/or department-based clerical assignments. All duties require maintaining patient/client confidentiality as required by Ability KC policies and procedures. The receptionist works directly with department leaders, managers, supervisors and support staff to deliver services among all departments. Will perform other job duties as necessary or assigned. Regular attendance and punctuality are an essential requirement for this job. Complete training courses as required. Ability KC purposefully provides integrated services to support the mission in building brighter futures for individuals with disabilities and their families and caregivers. Reception staff regularly support responsibilities across programs and departments.

Education:
<ul>
<li>High School Diploma or Equivalent, associate&rsquo;s degree preferred from an accredited college or university.</li>
</ul>
Experience:
<ul>
<li>Demonstrated 2-3 years of work-related experience in a health care office or business office. desired.</li>
<li>Desire 2-3 years of communications proficiency in word processing, software tools. i.e. EMR Systems, Teams Microsoft Word, Excel and Outlook tools.</li>
<li>Demonstrated initiative to grow within all aspects of responsibilities</li>
</ul>
Knowledge/Skills/Licensure/Certification:
<ul>
<li>Good knowledge of correct English grammar and its application in a business setting.
</li><li>Excellent spelling and punctuation skills.
</li><li>Able to operate standard word processing package(s).
</li><li>Must be very comfortable with public contact and working with persons with disabilities.
</li><li>Knowledge of medical terminology and strong organizational skills desired.</li></ul> 


Who We Are:

Ability KC is the longest-standing private, not-for-profit, comprehensive outpatient medical rehabilitation facility in Kansas City serving thousands of individuals and their families annually and is nationally accredited and recognized as a leader in value-based care.

Our organization proudly provides a unique, personalized approach to care, serving people of all ages through educational, vocational, and therapeutic services. From helping with a child&rsquo;s transition to kindergarten, to helping someone relearn how to drive or return to work, we&rsquo;re there for our community.

Ability KC has been a designated comprehensive outpatient rehabilitation facility (CORF) since 2002, accredited by the Commission on Accreditation of Rehabilitation Facilities since 1971 and accreditation with National Association for the Education of Young Children.

Our mission is to build brighter futures for children and adults with disabilities by providing comprehensive educational, vocational and therapeutic services. 


Our Culture:

We emphasize the well-being of every individual, ensuring there is meaning in what we do each day, with dedication to quality relationships, security in our finances, vibrancy in our physical and mental health and recent pride in contributions to our community. Our culture is built on three pillar principles &ndash; make a positive impact every day, embrace legacy and innovation, and together we rise.

We offer Monday &ndash; Friday services, a Comprehensive Benefit Package that includes paid Winter Break and Wellness Care Leave. 


Ability KC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis or disability.

Background and post offer drug screenings required.</div></div>

Receptionist - Main Campus

Research Medical Center

<div>Introduction
Currently offering a $10,000 sign on bonus for experienced RN's. Sign on for eligible candidates cannot be combined with other bonuses or HCA loan/scholarships
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Clinical Nurse Coordinator Ortho Neuro Trauma with Research Medical Center you can be a part of an organization that is devoted to giving back!
Benefits
Research Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
<ul><li>Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance.</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more</li><li>
Consumer discounts through Abenity and Consumer Discounts</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships)</li><li>
Colleague recognition program</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
CLINICAL NURSE COORDINATOR-
Do you aspire to be a nurse leader? Be a part of the next generation of nurse leaders at Research Medical Center! We are seeking a Clinical Nurse Coordinator to ensure that we continue to provide all patients with high quality, efficient care. Did you get into nursing for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
Job Summary and Qualifications
The Clinical Nurse Coordinator (CNC) ensures and delivers high quality, patient-centered care and coordination of all functions in the unit/department during the designated shift. In collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization&rsquo;s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance.
What you will do in this role:
<ul><li>Assists with admission and discharge processes to ensure efficient throughput and high quality, patient-centered care.
</li><li>Participates in the ongoing assessment of the quality of patient care services provided in the unit, in collaboration with other members of the management team.
</li><li>Collaborates with subject matter experts and other managers to create an environment of teamwork that supports improved outcomes and service.
</li><li>Supports a patient-first philosophy and engages in service recovery when necessary.
</li><li>Supports the efforts of the facility to improve engagement by operationalizing current nursing strategies, including employee rounding, hourly rounds, and other initiatives.
</li><li>Provides recommendations related to interviewing, selecting, and training new staff. Recommends and implements courses of action, including training and development, conflict resolution, personnel policy compliance, completion of performance evaluations, and/or disciplinary actions to ensure a competitively better organization.
</li><li>Assists with staff scheduling. Manages all practical aspects of staff labor in accordance with patient care needs and established productivity guidelines.
</li><li>Supports proper inventory control and assists with managing supplies and equipment.
</li></ul>What qualifications you will need:
<ul><li>Advanced Cardiac Life Support must be obtained within 30 days of employment start date
</li><li>Basic Cardiac Life Support must be obtained within 30 days of employment start date
</li><li>Registered Nurse
</li><li>Registered Nurse Diploma
</li></ul>Research Medical Center is a 585+ bed hospital. Our hospital offers an array of medical and health clinic services. This includes women's services offering obstetrics and fertility, an emergency room, and a trauma center. We offer a Stroke Center, a walk-in clinic, and orthopedics across three Kansas City locations. Our specialty care areas include a Chest Pain Center, Level I Trauma Center, Breast Care Center, Cardiovascular Rehabilitation Programs, and Primary Stroke Center. We are one of 10 HCA Midwest Health hospitals in Kansas City and surrounding areas
Research Psychiatric Center is a 95+ bed facility. We offer acute inpatient, day treatment, and community-based outpatient behavioral healthcare. We treat adolescents, adults, and senior adults for emotional disorders, mental illness, and substance abuse. Our professional staff includes psychiatrists, psychologists, social workers, and licensed professional counselors. We are committed to delivering our patients skilled compassionate care regardless of age or circumstance.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
&quot;Bricks and mortar do not make a hospital. People do.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Clinical Nurse Coordinator Ortho Neuro Trauma opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Clinical Nurse Coordinator Ortho Neuro Trauma

Explore 37+ Front desk coordinator in Kansas City this April. Find roles across top companies and apply now to boost your career.