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front desk receptionist

Murphy & Sumy Injury Law

<p>Responsibilities</p><ul><li>Answering, responding to, and directing phone calls</li><li>Preparing and collecting client intake information and sending it to the team via email</li><li>Calendaring meetings, deadlines, hearings, depositions, etc.</li><li>Communicating frequently with team members regarding matters and/or tasks via email and chat</li><li>Saving documents to and organizing electronic client files</li><li>Scanning documents and saving them to electronic client files</li><li>Organizing electronic client files</li><li>Utilizing Microsoft Word and Excel</li><li>Utilizing Google Docs and Sheets</li><li>Receiving, organizing, and sending mail and packages</li><li>Filing paper copies of documents</li><li>Organizing and cleaning office</li><li>Other administrative tasks as needed</li></ul><p>Qualifications</p><ul><li>Proficient with Gmail</li><li>Proficient with Microsoft Windows</li><li>Proficient with Microsoft Word</li><li>Proficient with PDF</li><li>Proficient with Clio is preferred</li><li>Proficient with Google Docs and Sheets is preferred</li><li>Prior experience working in an office setting is preferred</li><li>Prior experience working in a fast paced work environment is preferred</li></ul><p>Pay: $15.00 - $20.00 per hour</p><p>Work Location: In person</p>

Front Desk Receptionist

Genesis Health Clubs

<div><div><div><b>Benefits:</b></div>
<ul><li>Employee discounts</li>
</ul></div><div><div>This position will be responsible for the night-to-night operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.<br>
</div><div>Looking for someone with open availability overnight!</div>
<div>
</div><div><b>Duties and Responsibilities:</b></div>
<ul><li>Executes procedures as outlined by front desk manual</li>
<li>Answer phones, take messages and transfer calls</li>
<li>Knowledgeable of Clubs amenities and surroundings</li>
<li>Communicates kindly and sincerely using members name</li>
<li>Attends all staff and club meetings and events</li>
<li>Establish and maintain professional relationships with members and staff</li>
<li>Ensures front desk is clean, maintained and organized at all times</li>
<li>Ability to respond quickly and appropriately to emergency situations</li>
</ul><div><b>Expectations:</b></div>
<ul><li>Present a professional demeanor at all times when representing the Genesis Health Clubs</li>
<li>Provide input in developing strategies to support club goals and objectives</li>
<li>Ability to respond to common inquiries or complaints from members</li>
</ul><div><b>Job Requirements:</b></div>
<ul><li>Available to work weekends and holidays</li>
<li>Must hold current CPR certification or obtain within 60 days of start date</li>
<li>Ability to work well with others</li>
<li>Experience in cash handling and credit cards</li>
<li>Customer service abilities</li>
</ul><div><b>Physical Requirements:</b></div>
<ul><li>Ability to stand for long periods of time</li>
<li>Ability to lift up to 35 pounds</li>
<li>Ability to communicate with guests and other associates, including reading, writing and speaking</li></ul></div></div>

Overnight Front Desk Ward Parkway

Loews Hotels & Co

<div><div><p>Loews Hotels &amp; Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting &amp; function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups &amp; meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab &amp; Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City.</p>
<p><b>Who We Are</b>: Founded in 1960, Loews Hotels &amp; Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.</p>
<p><b>Growth and belonging start here</b>; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.</p>
<p>Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.</p>
<p><b>What We Offer</b>:</p><ul><li><p>
Competitive health &amp; wellness benefits, 401(k) &amp; company match</p></li><li><p>
Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement</p></li><li><p>
Training &amp; Development opportunities, career growth</p></li><li><p>
Tuition Reimbursement</p></li><li><p>
Pet Insurance</p></li><li><p>
Team Member Hotel Rates, other discounts, perks and more</p></li>
</ul><p><b>What We're Looking For</b>:</p><p>
An organized and proactive Dispatcher, Housekeeping who will serve as the communication hub for our housekeeping team, ensuring smooth operations and exceptional guest experiences. In this role, you'll coordinate requests, manage room status updates, and keep the team connected so every guest enjoys a clean, welcoming environment. Your ability to stay calm under pressure and maintain accuracy will make you an essential part of our success.</p>
<p><b>Who You Are</b>:</p><ul><li><p><b>
Detail-Oriented Coordinator</b>: You thrive on accuracy and organization, ensuring every task is tracked and completed on time.</p></li><li><p><b>
Clear Communicator</b>: You excel at keeping information flowing between departments and team members.</p></li><li><p><b>
Problem Solver</b>: You anticipate challenges and resolve issues quickly to keep operations running smoothly.</p></li><li><p><b>
Team Player</b>: You collaborate effectively and support others to achieve shared goals.</p></li><li><p><b>
Guest-Focused Professional</b>: You understand that every interaction impacts the guest experience and act accordingly.</p></li><li><p>
Veterans and military spouses encouraged to apply.</p></li>
</ul><p><b>What You'll Do</b>:</p><ul><li><p>
Answer phones and radio communications to facilitate clear and timely communication between housekeeping and other departments.</p></li><li><p>
Dispatch tasks and requests to appropriate team members, ensuring guest needs and room statuses are addressed promptly.</p></li><li><p>
Track and update room status, maintaining accurate logs to inform the Front Office and other departments.</p></li><li><p>
Monitor room assignments throughout the day and coordinate with the Front Desk to ensure rooms are ready for check-in.</p></li><li><p>
Perform administrative duties such as filing, reconciling daily reports, and maintaining smooth communication within the department.</p></li><li><p>
Attend departmental meetings and provide coverage in related areas when necessary.</p></li><li><p>
Be familiar with hotel facilities and assist guests with accurate information.</p></li><li><p>
Maintain professional and friendly guest relations, offering assistance and ensuring satisfaction.</p></li><li><p>
Follow OSHA safety protocols and department procedures regarding emergencies, chemical use, and safe work practices.</p></li><li><p>
Regular attendance in conformance with standards.</p></li><li><p>
May be required to work varying schedules to reflect business needs.</p></li><li><p>
Required to attend all mandatory training sessions and meetings.</p></li><li><p>
Perform other duties as assigned.</p></li>
</ul><p><b>Your Qualifications Include</b>:</p><ul><li><p>
High school diploma or equivalent work experience preferred.
</p></li><li><p>Previous experience in a cleaning role preferred.</p></li><li><p>
Experience in a hotel or resort environment preferred.</p></li><li><p>
Ability to sit, stand, stoop, bend, and walk throughout shift.</p></li><li><p>
Excellent communication skills.</p></li>
</ul></div><p><i>Loews Hotels &amp; Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.</i></p></div>

Housekeeping Dispatcher

Planned Parenthood

<div><div><b><i>Planned Parenthood Great Plains has provided access to sexual and reproductive health care since 1935. The high-quality, expert, and compassionate care we provide is shown through our empathetic and supportive staff members. Past challenges, and those we face today, have served only to solidify PPGP&rsquo;s commitment to our patients and the community. We continue to reflect on the progress we have made over the last eight decades and look forward to continuing our efforts to secure a world of informed reproductive freedom. Join our dedicated team and &ldquo;Care. No matter what.&rdquo;</i></b></div><div><b><i>
________________________________________</i></b></div><div></div><div><br>
 The Health Services Site Trainer plays a vital role in supporting and developing clinic staff to meet the highest standards of care. This position is responsible for conducting comprehensive training sessions across all clinical support areas, ensuring that team members are proficient in essential job functions and compliance requirements. The Trainer oversees employee task completion, coordinates progress documentation, and maintains effective communication with the Health Services Training Team.
</div>
<div></div><h3 class="jobSectionHeader"><b>Essential Duties and Responsibilities</b></h3><ul>
<li>Skilled in all areas of clinic support and authorized to train staff. Oversees employees&rsquo; task completion, completes employee checklists, and forwards relevant documentation to Health Services Training Team for review and compliance</li>
<li>Provides and receives constructive feedback regularly to new team members, while collaborating with the training team and health center managers regarding employee progress and development</li>
<li>Coordinates with training team to ensure compliance with training policies and procedures</li>
<li>Stays up to date with PPGP Manuals and MSGs, ensures that all training content aligns with the latest guidelines and regulatory standards</li>
<li>Maintains and demonstrates proficiency in EPIC systems, ensuring accurate and proper documentation in compliance with organizational standards and protocols</li>
<li>Set ups and maintains training materials and equipment as needed to ensure smooth and effective delivery of training sessions</li>
<li>Attend trainings as necessary to stay current with industry standards, enhance personal skills, and ensure the effective delivery of training programs</li>
<li>Performs CMA or CNA duties when not training staff.</li>
<li>Travel locally</li>
</ul><h3 class="jobSectionHeader"><b>Competencies</b></h3><ul>
<li>Motivating Others - Demonstrates a great attitude by fostering a positive and encouraging learning environment, promoting teamwork, and supporting the professional growth of all staff</li>
<li>Adaptability &ndash; Modifies behavior and attitude best to meet the demands of a given situation</li>
<li>Organizational Compliance &ndash; Values and attends to the rules, policies, and procedures and adheres to formal codes of conduct and informal, yet widely accepted social standards</li>
<li>Communication &ndash; The ability to convey information, ideas, and instructions to others, both verbally and in writing, while also actively listening and understanding feedback</li>
<li>Punctuality/Dependability &ndash; Reflects a strong sense of accountability, trustworthiness, and commitment to meeting deadlines and obligations</li>
<li>Effectively interacts with co-workers and patients with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, lifestyles, and sexual orientations and treats individuals with respect and dignity.</li>
</ul><h3 class="jobSectionHeader"><b>Requirements</b></h3><ul>
<li><b>Required Education and Experience</b></li>
<li>6 months clinic support experience at PPGP</li>
<li>1-2 years electronic health records experience</li>
<li>Must have the ability to develop and maintain good working relationships with clinical staff and physicians and to act as a role model for the highest level of clinical practice</li>
<li>Must be flexible and able to shift priorities as needed</li>
<li>Valid driver&rsquo;s license and be able to travel to multiple office locations in a broad geographic area</li>
<li>High School Diploma</li>
<li><b>Preferred Education and Experience</b></li>
<li>Demonstrated thoroughness in clinical operations: Front Desk; Education and Laboratory; Family Planning or Abortion Care to include Ultrasound; and Back Office (family planning or surgery technician).</li>
<li>1-3 years EPIC experience</li>
</ul><div>37.5 Hour Work Week</div>
<div></div><div>
________________________________________</div><div><b>
Commitment to Justice, Equity, Diversity, and Inclusion (JEDI)</b></div><div><i>
PPGP is wholly committed to fostering a diverse and inclusive organization. We firmly commit to the creation of an environment that values racial equity, diversity, and inclusion, where all individuals feel they are treated fairly, respectfully, and are empowered to bring their full, authentic selves to work. Our commitment is essential to PPGP&rsquo;s mission of ensuring reproductive freedom as a fundamental right for all individuals. We are committed to supporting employees, applicants, patients, volunteers and vendors with diverse backgrounds. Our vision is to foster a workplace culture that is a safe space where all employees feel included and comfortable sharing their experiences. We demonstrate our commitment to Justice, Equity, Diversity, and Inclusion when we:</i></div><ul><li><i>Demonstrate and Expect Transparency and Accountability</i></li><li><i>Educate and Support the Development of our PPGP community</i></li><li><i>Practice Effective Communication</i></li><li><i>Foster Trust by Being Responsive to the Needs of our PPGP community</i></li><li><i>Demonstrate the Use of Inclusive Practices</i></li><li><i>Display the Ability to Cultivate Belonging</i></li></ul><div></div><div><b><i><br>
EOE/AA&mdash;PPGP is an equal-opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQIA+.</i></b></div><div></div><div><b><br>
THE WORK OF PPGP</b></div><div>
Planned Parenthood Great Plains has been a leading provider of sexual and reproductive health care for more than 85 years, serving women, men, and families in communities across Arkansas, Kansas, Missouri, and Oklahoma. Each year, we provide care to more than 30,000 people across our four-state region through in-clinic and telehealth appointments. We believe that every person deserves to have access to the resources and information they need in order to make decisions about their own health.</div><div>
PPGP serves people from diverse backgrounds and with diverse needs. PPGP&rsquo;s medical staff includes board certified OB/GYN and family medicine physicians, as well as advanced practice clinicians including nurse practitioners and physician assistants. PPGP&rsquo;s clinicians provide sexual and reproductive health care, perform examinations, and diagnose and treat infections. PPGP also provides comprehensive, age-appropriate sex education, and our sister corporation, Planned Parenthood Great Plains Votes, is a leading advocate for the sexual and reproductive rights of people in our region.<br>
</div><div></div><br>
<div><b><i>PPGP believes that diversity in identity and perspective enriches our agency and allows us to better serve our clients. We are committed to workforce diversity and aspire to reflect the communities we serve. We encourage all individuals to share their pronouns during interviews and meetings. To that end, we strongly encourage people of color, LGBTQIA+ identifying individuals, people with disabilities and other underrepresented groups to apply.</i></b></div>
<p>
Planned Parenthood Great Plains does not us AI features that Lever offers.</p></div>

Health Services Site Trainer

Balls Foods

<div>
 <p>
  &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;We are looking for a reliable, friendly
  <strong>
   Cashier
  </strong>
  to join our team at Hen House Market. In this role, you\'ll create a welcoming, efficient, and engaging checkout experience-serving as the final touchpoint that leaves a lasting impression while helping drive sales and build guest loyalty.
 </p>
 <br/>
 <p>
  &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;At Hen House, we\'re more than a grocery store-we\'re a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.
 </p>
 <br/>
 <p>
  &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;This is a great fit for someone who enjoys connecting with people, recognizing opportunities to enhance the guest experience, and \"connecting the dots\" between products, promotions, and guest needs.
 </p>
 <br/>
 &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;Key Responsibilities &amp; Job Duties
 <br/>
 <ul>
  <br/>
  <li>
   &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;Provide friendly, helpful, and respectful guest service at all times
  </li>
  <br/>
  <li>
   &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;Accurately scan and process guest purchases while maintaining speed and accuracy
  </li>
  <br/>
  <li>
   &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;Handle cash, credit, and electronic payments following proper procedures
  </li>
  <br/>
  <li>
   &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;Stay informed on promotions, pricing, and store initiatives to support sales and enhance the guest experience
  </li>
  <br/>
  <li>
   &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;Engage with guests to answer questions, make suggestions, and help connect them with products that meet their needs
  </li>
  <br/>
  <li>
   &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;Communicate clearly with teammates and leadership to support smooth front-end operations
  </li>
  <br/>
  <li>
   &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;Maintain a clean, organized, and safe checkout and front-end area
  </li>
  <br/>
  <li>
   &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;Stock, face, and assist with product placement as needed
  </li>
  <br/>
  <li>
   &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;Operate POS systems, scanners, and related equipment accurately
  </li>
  <br/>
  <li>
   &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;Monitor inventory levels near checkout areas and report issues
  </li>
  <br/>
  <li>
   &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;Follow food safety, sanitation, and workplace safety standards
  </li>
  <br/>
  <li>
   &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;Assist with bagging, restocking, cleaning, and supporting other departments as needed
  </li>
  <br/>
  <li>
   &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;Remain productive during slower periods by supporting store presentation and identifying opportunities to improve the guest experience
  </li>
  <br/>
  <li>
   &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;Other job duties as assigned
  </li>
  <br/>
 </ul>
 <br/>
 &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;Minimum Qualifications
 <br/>
 <ul>
  <br/>
  <li>
   &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;
   <strong>
    Required:
   </strong>
   High school diploma, GED, or equivalent work experience
   <br/>
   &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;
   <strong>
    Required:
   </strong>
   Ability to work a flexible schedule, including evenings, weekends, and holidays
  </li>
  <br/>
  <li>
   &lt;span style=\"font-family: arial, helvetica, sans-serif; font-size: 10pt;\"&gt;
   <strong>
    Preferred:
   </strong>
   Experience in grocery, retail, or food service environments
  </li>
 </ul>
</div>


Cashier

Husch Blackwell LLP

<div><p><b>Husch Blackwell LLP</b> is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations.</p>
<p>
At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences. We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better.</p>
<p>
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our<b> IT Operations Specialist </b>position in our <b>Kansas City, MO </b>office. This position will work fully onsite.</p>
<p>
The <b>IT Operations Specialist</b> supports Firm desktops, laptops, print devices, mobile devices, peripherals, and software. Familiarity with a variety of the field's concepts, practices, and procedures is required. The role is expected to rely on extensive experience and sound judgment to plan and accomplish goals. The ability to function in high pressure and demanding situations is required. Essential job functions include:</p>
<ul>
<li>Provide Tier II support assisting the staff with setup, configuration, troubleshooting, and repair of Firm desktops, laptops, print devices, mobile devices, and peripherals.</li>
<li>Responsible for imaging and configuration of computers for new employees.</li>
<li>Provide Tier II support for Windows operating systems and application software, including: Citrix, Adobe Acrobat, Microsoft Office, Internet Explorer, Workshare Protect, Omtool.</li>
<li>Responsible for minor repairs, cleaning, and maintenance of office printers.</li>
<li>Provide Tier II support for remote Firm locations.</li>
<li>Prepare, package, and ship equipment to Husch Blackwell locations.</li>
<li>Participate in a rotating on-call schedule aiding customers after normal business hours.</li>
<li>Support the physical IT asset lifecycle with deployment, upgrade and decommission of hardware while maintaining the accuracy of the Firm's asset database.</li>
<li>Tier II support for Remote Workdays when your office is on a Remote workday. You will be expected to work remotely to support the Firms customers.</li>
<li>Provide Tier II support for Citrix and supported applications.</li>
<li>Assist with Audio Visual conferencing, high profile presentation setups and some offsite events for attorneys and clients.</li>
<li>Deploy, support and repair Smartphones including iPhones and Android devices.</li>
<li>Work directly with mobile carriers as necessary including Verizon and ATT.</li>
<li>Support mobile users working with standard wireless connections, broadband cards, and any potential remote connectivity scenarios.</li>
<li>Act as local point of contact for all technical support needs in assigned regional location(s); liaise with corporate headquarter IT team and management on assigned office technical support needs. (Regional offices only.)</li>
<li>Other duties as assigned.</li></ul><br>
<p></p>
<p><b>
PHYSICAL REQUIREMENTS</b></p>
<p>
This position requires team members to regularly situate themselves to maintain computers in the office under desks and in the server room. Individuals in this role frequently move IT equipment weighing up to 20 pounds; they also need to move about inside the office to access file cabinets, office equipment, and work at other employees&rsquo; stations. This role requires individuals to constantly operate a computer and other office equipment as well as frequently communicate with other professionals regarding their IT needs by exchanging accurate information. Team members must be able to remain in a stationary position 50% of the time.</p>
<p><i>
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. The Firm will provide reasonable accommodations as necessary to allow an individual with a disability to apply for and/or perform the essential functions of a position. If you need assistance to accommodate a disability, please contact HR.</i></p><br>
<p></p>
<p><b>
POSITION REQUIREMENTS</b></p>
<ul>
<li>High School Diploma or GED required; 2‐year degree preferred or an equivalent combination of professional and educational experience.</li>
<li>3+ years&rsquo; relevant Help Desk experience required, preferably in a professional services environment.</li>
<li>Knowledge of PC hardware and printer hardware.</li>
<li>Certifications Desired:
<ul><li>A+, Net+</li>
<li>Microsoft : MTA / MCTS / MCITP / MOS</li>
<li>Dell Hardware Certification</li>
</ul></li><li>Skilled Area Requirements:
<ul><li>Active Directory</li>
<li>Networking TCP/IP</li>
<li>Windows Operating Systems</li>
<li>Microsoft Office Suite</li>
<li>IP Telephony</li>
<li>Video Conferencing</li>
<li>Document Management Systems</li>
<li>iOS and Android Devices</li>
<li>Remote Access Troubleshooting</li>
<li>Citrix Support</li>
<li>Broadband Cards</li>
<li>Digital Dictation Devices</li></ul></li><br>
</ul>
<p></p><p>Please include a cover letter and resume when applying.</p>
<p>
EOE/Minority/Female/Disabled/Vet. Principal Applicants Only.</p>
<p>
#LI-Onsite</p>
<p>
#LI-JV1</p><h4 class="jobSectionHeader"><b>
Experience</b></h4>
Required<ul><li>
Experiences with the following systems:  Active Directory  Networking TCP/IP  Windows Operating Systems  Microsoft Office Suite  IP Telephony  Video Conferencing  Document Management Systems  iOS and Android Devices  Remote Access Troubleshooting  Citrix Support  Broadband Cards  Digital Dictation Devices</li><li>
Knowledge of PC hardware and printer hardware</li><li>
3 year(s): Relevant Help Desk experience</li></ul><h4 class="jobSectionHeader"><b>
Education</b></h4>
Required<ul><li>
High School or better</li></ul><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

IT Operations Specialist

Cboe Global Markets

<div><div>Job Description:</div><p><b>
Building trusted markets &mdash; powered by our people.</b></p><p>
At Cboe, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.</p><p></p><p>
We&rsquo;re building inclusive ways to support professional and personal development while strengthening the trust we&rsquo;ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to &ldquo;go for it&rdquo; and equip our managers with the training to coach their teams to the next level. Our Associate Resource Groups champion diversity, equity and inclusion, giving employees a safe space to network, share ideas and create opportunities.</p><p></p><p>
Sound like the place for you? Join us!</p><p></p><p><b>
Please note: The candidate selected must be willing to work 10:30am CST - 7:30pm CST Monday through Friday.
</b></p><p></p><p>The Trade Desk Specialist role is served by experienced financial technologists with responsibilities that include providing customer support and production level operational oversight of one or more real-time low latency Cboe exchange trading platforms (e.g., BYX, BZX, C1, C2, CFE, EDGA, EDGX) covering one or more asset classes (e.g., equities, foreign currencies, futures, options). This role is responsible for providing first level world class support in conjunction with solving problems, monitoring systems, and ensuring systems maintain a healthy state and troubleshooting when they are not. Trade Desk Specialists will often act as a liaison between different stakeholders including global and regional banks, buy side firms, corporates, prime brokers, and vendors along with internal business and technology teams. A Trade Desk Specialist must be able to work independently with little to no direct supervision in performing their duties. Additionally, individuals in this role will have many opportunities to provide input into the full lifecycle of projects and to directly impact the success of the team and the greater organization.</p><p></p><p>
Responsibilities:</p><p></p><ul><li>
Provide customers and sales support and training related to platform behavior, order processing behavior, market structure, and feature/functions.</li><li>
Perform daily system checks and periodically review audit logs to verify system changes. Monitor active production, disaster recovery, and certification/test environment systems and ensure Cboe platforms and systems are operating as expected. Take direct action to resolve known issues. Provide customers, regulators, and the business with live updates related to systems and trading issues.</li><li>
Provide exchange platform support including equity listing process management; service cancel order requests; conduct clearly erroneous and obvious error trade reviews; support voluntary price adjustments; service clearing support requests; declare Self Help on away exchanges when warranted; execute real-time order routing changes; conduct futures settlement price verifications; service and support block trade and ECRPs; and monitor auctions/rotations.</li><li>
Liaise with business associates, customers, and software engineers to define and design new features and functions. Test changes to systems and platform functionality prior to deployment and work with software engineering team to resolve systemic issues that are identified. Participate in internal and industry-wide weekend testing as needed.</li><li>
Provide Subject Matter Expertise in one or more areas critical to production operations support by mentoring, providing guidance to, and through training to Cboe staff. Liaise with vendors and operators of facilities supporting critical financial infrastructure.</li><li>
Perform analytical functions to troubleshoot and explain complex technical and/or trading issues, conduct root cause analysis as well as impact analysis studies, and resolve customer issues for Cboe trading systems and other platforms related to Cboe&rsquo;s Application Programming Interfaces (APIs). E.g. market data, order entry, web service APIs. Participate in operational on-call support rotations as needed.</li><li>
Utilize SQL to conduct data mining against databases, a UNIX shell to examine log files, or Cboe proprietary tools in support of gathering and analyzing data to provide reports to and service the needs of customers and business teams.</li><li>
Update internal technical and operations procedures within the Operations team&rsquo;s Confluence space. Draft technical notices and updates to technical specifications.</li><li>
Onboard new clients establish client access to platforms, provision new services, assist customers with establishing default settings (e.g. order entry, routing, entitlements, risk management) based on their usage of a given Cboe platform, and conduct API certification testing and support.</li><li>
Regular attendance at the workplace in a traditional office environment may be required</li><li>
Performs other related duties as required or requested.</li></ul><p></p><p>
Requirements:</p><ul><li>
High School Diploma, GED, Trade, Technical or Vocational School</li><li>
Bachelor&rsquo;s Degree preferred in Computer Science, Computer Engineering, Software Engineering, Business, Financial Services, Communications, or a related discipline.</li><li>
FINRA Security Industry Essentials Examination (SIE) and Series 57 licenses or ability to obtain within first 8 months of service required</li><li>
At least 3-5 years experience in a security related or technical support position</li><li>
At least 2+ years with UNIX Shell</li><li>
At least 2+ years with SQL</li><li>
At least 2+ years with Agile Development Methodology</li></ul><p></p><p><b>
The Cboe Experience</b></p><p>
Whether you are just beginning your career or are a senior-level professional, working at Cboe will offer you countless opportunities to develop skills, make an impact through meaningful contributions, and gain rich experiences at an accelerated pace. By working collaboratively with smart, genuine and hardworking colleagues, you will build enduring relationships through frequent collaboration that will serve you well throughout your career, regardless of your chosen path. And, along your exceptional career journey at Cboe you&rsquo;ll receive amazing benefits and robust rewards.</p><p></p><p><b>
Benefits and Perks</b></p><p>
We value the total wellbeing of our people &ndash; including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer:</p><ul><li>
Fair and competitive salary and incentive compensation packages with an upside for overachievement</li><li>
Generous paid time off, including vacation, personal days, sick days and annual community service days</li><li>
Flexible, hybrid work environment, where you choose where and how you work</li><li>
Health, dental and vision benefits, including access to telemedicine and mental health services</li><li>
2:1 401(k) match, up to 8% match immediately upon hire</li><li>
Discounted Employee Stock Purchase Plan</li><li>
Tax Savings Accounts for health, dependent and transportation</li><li>
Employee referral bonus program</li><li>
Volunteer opportunities to help you give back to your communities</li></ul><p></p><p>
Some of our employees&rsquo; favorite benefits and perks include:</p><ul><li>
Complimentary lunch, snacks and coffee in any Cboe office</li><li>
Paid Tuition assistance and education opportunities</li><li>
Generous charitable giving company match</li><li>
Paid parental leave and fertility benefits</li><li>
On-site gyms and discounts to other fitness centers</li></ul><p></p><p><b>
More About Cboe
</b></p><p>We&rsquo;re reimagining the future of the workplace by focusing on what matters most, our people. Our journey is an inclusive one. We&rsquo;re investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed. We celebrate the diversity in our communities, inside and out, and welcome new perspectives with equity, inclusion and belonging.</p><p>
We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion. We&rsquo;re an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes.</p><p></p><p><b><br>
Equal Employment Opportunity</b><br>
We're proud to be an equal opportunity employer - and celebrate our associates' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.</p><p></p><p>
#LI-CJ</p><p></p><p><b><br>
This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.</b></p><p></p><p><b><br>
Salary Ranges (applicable for US locations only)</b></p>
At Cboe, we are committed to providing a competitive, transparent, and market‑informed total rewards program. The anticipated base salary range for this role is $80,750-$104,500, with actual compensation determined by job‑related factors such as skills, relevant experience, education, internal alignment, and location.<p></p><p><br>
This role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe's long-term equity programs.
</p><p></p><p>Additional information about Cboe's total rewards program, including benefits and other compensation components, can be found here: Total Rewards at CBOE.<br>
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<p><i>Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.</i></p></div>

Trade Desk Specialist - must be willing work 10:30am - 7:30pm CST

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