receptionist

hostess

front office supervisor

guest service agent

waitress

front desk hostess

The First Group

Job Description <div>
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The Lobby Hostess is the first point of contact for guests and visitors arriving at the hotel. This role is responsible for delivering a warm, professional welcome, managing guest flow in the lobby, and ensuring every arrival and departure experience is seamless. The Lobby Hostess plays a key part in shaping first impressions, reflecting the hotel s commitment to personalized service and luxury hospitality. <ul> <li> Greet all guests, visitors, and VIPs in a friendly and elegant manner upon entry to the hotel lobby. </li> <li> Offer assistance with directions, seating, check-in guidance, and general hotel information. </li> <li> Coordinate with the Front Office and Concierge teams to ensure a smooth guest journey. </li> <li> Monitor lobby traffic, anticipate guest needs, and proactively offer support or refreshments. </li> <li> Maintain a strong presence in the lobby to enhance the welcoming atmosphere and guest engagement. </li> <li> Escort guests to desired areas (reception, concierge, elevators, meeting points) when appropriate. </li> <li> Maintain cleanliness, organization, and presentation standards in the lobby area. </li> <li> Handle guest queries, requests, and complaints professionally, escalating when needed. </li> <li> Support guest recognition efforts by learning regular guests' names and preferences. </li> <li> Stay updated on hotel events, F&amp;B promotions, and local attractions to assist guest inquiries. </li> </ul>
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Desired Skill &amp; Expertise <div>
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<ul> <li> Previous experience in a customer-facing or hostess role within a hotel or upscale environment. </li> <li> Excellent verbal communication and interpersonal skills. </li> <li> Professional grooming, polished appearance, and confident presence. </li> <li> Fluent in English; knowledge of additional languages is an asset. </li> <li> Ability to remain calm, attentive, and courteous in a fast-paced setting. </li> <li> Strong sense of hospitality, etiquette, and guest engagement. </li> <li> Flexibility to work shifts, weekends, and holidays as needed. </li> <li> Familiarity with hotel operations and guest service protocols is a plus.</li></ul></div></div></div>

Lobby Hostess

ACCOR

We are seeking a friendly and professional Hostess to join our team in Dubai, United Arab Emirates. As the face of our establishment, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for our guests. <ul> <li>Greet and welcome guests upon arrival, providing a warm and professional reception</li> <li>Manage reservations and seating arrangements efficiently</li> <li>Offer personalized assistance and information about our services, menu items, and local attractions</li> <li>Coordinate with front-of-house staff to ensure smooth guest experiences</li> <li>Maintain the reception and waiting areas in a clean, organized, and visually appealing condition</li> <li>Handle guest inquiries and special requests promptly and courteously</li> <li>Monitor guest satisfaction and address any concerns in a timely manner</li> <li>Assist with special events and VIP guests</li> <li>Promote our services and specials to enhance guest satisfaction and drive revenue</li> <li>Ensure compliance with health, safety, and hygiene standards in all public areas</li> <li>Collaborate with other departments to provide seamless guest experiences</li> <li>Stay informed about local events and attractions to provide up-to-date information to guests</li> </ul>

Hostess

Client of Final Destiny HR Consultancy

HOSTESS 
 Guest Greeting, Reservations Management, Team Coordination 
 Duty: 11 hours &amp; 1-hour break 
 LIVE OUT 
 Location : Dubai

HOSTESS

IHG Hotels & Resorts

Job Title Hostess Luxury Hospitality Dubai, UAE Job Description Hostess Luxury Hospitality Dubai, UAE Location: United Arab Emirates Location: Dubai Industry: Hospitality / Travel Function: Guest Services / Concierge Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full-time Role Summary The Hostess at Crowne Plaza Dubai Marina will be the first point of contact for guests, creating a welcoming and professional atmosphere from the moment they arrive. This role requires excellent communication skills, an engaging personality, and the ability to manage guest seating and flow to ensure an exceptional dining experience in line with the property s high standards. What You ll Do * Greet incoming and departing guests warmly with a genuine smile and eye contact * Escort guests to assigned dining areas, present menus, and introduce their server * Inform guests of current promotions to enhance their dining experience * Manage reservations, wait lists, and guest flow for both dining and bar areas * Answer incoming calls to the restaurant, providing accurate and courteous assistance * Observe guest needs during service, anticipating requirements for timely assistance * Maintain a professional and friendly conversation with guests without being scripted * Ensure sanitation, safety, and alcohol control policies are followed * Contribute to a team environment by assisting colleagues as required Ideal Profile * Minimum 2 years of experience in a similar role within a four or five-star hotel or comparable hospitality environment * Strong verbal and written communication skills * Ability to work with and engage diverse teams from multiple cultures * Quality-focused with excellent attention to detail and high performance standards * Ability to multi-task and meet deadlines in a busy environment * Basic proficiency in relevant hospitality software is an advantage

Hostess Luxury Hospitality

Mandarin Oriental Hotel Group

Based at the Mandarin Oriental Jumeira, Dubai within the Netsu Team, the Hostess takes reservations for the outlet and if required for other outlets as well. She manages and maintains the reservation system, including the database with respective guest preferences. Furthermore, the hostess welcomes and assists guests with the overall objective of delighting and satisfying each and every guest. If necessary, she assists with and carries out all required operational tasks and duties in the outlet under the guidance of the respective managers.
As a Hostess, you will be responsible for the following duties:
<ul>
<li>Have a very good understanding of the outlet s concept and food and beverage offerings including promotions and be able to verbally explain those to the guests.</li>
<li>Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered and communicated.</li>
<li>Take reservations by phone, by email, through internet booking applications and in person and update the reservations system accordingly as per the standards in place.</li>
<li>To reconfirm all reservations by phone or email at the set timely standard and schedule the reservations and planned seating arrangements with management prior to service period.</li>
<li>Constantly update the reservation system with an accurate table count and ensure to update and reinstate all available tables as soon as possible.</li>
<li>Welcome and escort patrons with the overall objective to delight and satisfy each and every guest and if needed she/he will assist and reasonably escort and direct the patron to other destinations within the hotel.</li>
<li>Ensure accuracy of all menus: current, spelled correctly, clean and presentable and the menu paper is complete and distributed appropriately.</li>
<li>Recommend and up-sell the initial beverage offering as per service sequence and forward effectively the order directly to the waiter in the respective station.</li>
<li>Perform any tasks related to billing according to hotel standards and cashiering policies if required.</li>
<li>Attend to any complaints of comments given by guests and if no resolution can be found refer the matter to the Outlet Manager.</li>
<li>To bid friendly farewell to guests and sincerely thank them for their visit.</li>
<li>Check that all public areas of the outlet including the bathrooms are kept clean throughout operation times and communicate to superiors or housekeeping colleagues if areas are in not acceptable state.</li>
<li>Ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests.</li>
<li>Any other reasonable tasks as assigned by the Outlet Manager including assisting other outlets.</li>
<li>Communicate clearly and directly with all colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication. Particularly focus on clear communication of all floor plans and seating related matters as well as other requests from guests to related service colleagues.</li>
<li>Ensure that superiors and if required kitchen colleagues are informed if any special guest preferences are known, such as allergies.</li>
<li>Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks including assisting service procedures such as order taking, clearing of table, or serving food if required.</li>
<li>Ensure that Mandarin Oriental Jumeira s grooming, and appearance standards are implemented and always maintained to reflect an image of professionalism and care.</li>
<li>Listen to every guest and observe body language carefully to be able to understand guest needs and expectations and consistently delight and satisfy every guest.</li>
<li>Report critical situations, such as intoxicated guests or aggressive behaviour to managers or security immediately.</li>
<li>Be able to converse well in English and preferably other languages, in verbal and written format and present and recommend menus to the guest.</li>
<li>Have a natural, warm smile and a friendly and passionate approach towards guests and handle and resolve challenging situations with guests.</li>
<li>Create WOW moments to surprise and delight guests in the outlet through gestures and other actions.</li>
<li>Ensure customer satisfaction from arrival to departure in accordance with the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li>
<li>Proactively gather and record guest s preference to superiors and act upon them whenever known and maintain the database.</li>
</ul>

Hostess (Japanese Cuisine, Seasonal Contract)

Alpago

<div>
 
 
 Alpago Group
 
 is a diversified luxury conglomerate headquartered in Dubai, UAE, with business interests spanning
 
 high-end real estate development, design &amp; build, automotive, and manufacturing
 
 . Known for crafting iconic ultra-luxury villas, residences, and commercial spaces, Alpago delivers world-class excellence through its divisions &mdash;
 
 Alpago Properties, Alpago Design &amp; Build, Alpago Manufacturing, and F1rst Motors
 
 .
 
 
 
 
 
 The Hostess cum Receptionist serves as the first point of contact for all visitors, guests, and clients of Alpago Group. The role is responsible for creating a warm, professional, and luxury experience while managing all front-office, hospitality, and administrative duties in line with Alpago&rsquo;s corporate standards. The position is
 
 office-based in Dubai
 
 and follows a
 
 Monday to Saturday work schedule
 
 .
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Front Desk Management
 
 
 <ul>
 <li>
 Greet and welcome all guests, clients, and visitors in a courteous and professional manner.
 </li>
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 Maintain the reception area&rsquo;s appearance and ensure it reflects Alpago&rsquo;s high-end corporate image.
 </li>
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 Answer and direct incoming phone calls, emails, and inquiries efficiently.
 </li>
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 Manage visitor logs, issue access passes, and coordinate with security for clearances.
 </li>
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 Ensure seamless communication between departments through professional front-desk coordination.
 </li>
 </ul>
 
 
 
 
 
 Hospitality &amp; Guest Relations
 
 
 <ul>
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 Prepare and serve refreshments to guests, ensuring meeting rooms are set up before and after appointments.
 </li>
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 Coordinate meeting room bookings, schedules, and setups for management and client meetings.
 </li>
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 Support in organizing in-office events, executive visits, and hospitality arrangements as required.
 </li>
 </ul>
 
 
 Administrative Support
 
 
 <ul>
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 Handle courier services, mail distribution, and maintenance of front-desk supplies.
 </li>
 <li>
 Support the HR and Administration departments in documentation, filing, and correspondence.
 </li>
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 Maintain and update staff contact lists, visitor records, and daily attendance where applicable.
 </li>
 </ul>
 
 
 
 
 
 Professional Presentation
 
 
 <ul>
 <li>
 Maintain an elegant and polished appearance as per the
 
 Alpago Dress Code &amp; Appearance Policy
 
 (formal black and white attire, neat grooming, and minimal accessories).
 </li>
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 Exhibit professionalism, discretion, and confidentiality at all times.
 </li>
 <li>
 Represent Alpago&rsquo;s luxury brand image with poise and a positive demeanor.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree or Diploma in Hospitality, Business Administration, or a related field.
 </li>
 <li>
 2&ndash;4 years of experience as a Receptionist, Hostess, or Front Office Executive in a
 
 luxury or corporate environment
 
 .
 </li>
 <li>
 Excellent communication and interpersonal skills; English fluency essential
 </li>
 <li>
 Strong organizational, multitasking, and coordination skills.
 </li>
 <li>
 Proficiency in MS Office (Word, Excel, Outlook).
 </li>
 <li>
 Highly presentable, professional, and customer-service oriented.
 </li>
 </ul>
 
 
</div>

Hostess Cum Receptionist

Hilton Hotels

As a Hostess, you are responsible for greeting guests and serving the needs of guests who experience the food &amp; beverage facilities of the hotel. A Restaurant Host/Hostess is also responsible for organizing and maintaining order within the restaurant reservations area, including the logging of bookings and enquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:
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Follow the phone standards as per standard operating procedures (SOP) and respond to bookings and all enquiries
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Greet all guests to the correct standard and escort them to their allocated tables with menus and wine list
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Present the waiter in the station according to the SOP
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<li>Ensure that the logbook is completed after each service period</li>
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Keep tidy the host/ess desk
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Answer all telephone calls to the correct standards and deal with all guest enquiries and reservations
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Ensure the reservation diary is kept up to date with all guest names, telephone numbers, guest information and special requests
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Allocate daily bookings to the table plan
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Ensure that all the menus and memos are ready at the desk prior each service
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Demonstrate knowledge of the menus and wine list and readiness to answer any enquiries from the guests
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Comply with hotel licensing regulations as well as health and safety and fire regulations
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Ensure an adequate supply of checks, printer rolls and neat storage of each
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</ul>What are we looking for A Hostess serving Waldorf Astoria Hotels &amp; Resorts is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: <ul> <li> Guest service experience </li> <li>A warm personality, attentive and smartly presentable</li> <li>Ability to listen and respond to demanding guest needs</li> <li>Excellent communication skills</li> <li>Accountable and resilient</li> <li>Committed to delivering high levels of guest service</li> <li>Ability to work under pressure</li> </ul>

Explore 921+ Front desk hostess in Dubai this November. Find roles across top companies and apply now to boost your career.

921 front desk hostess jobs IN Dubai

Lobby Hostess

Hostess

HOSTESS

Hostess Luxury Hospitality

Hostess (Japanese Cuisine, Seasonal Contract)

Hostess Cum Receptionist

Hostess