receptionist Jobs in Dubai United Arab Emirates

receptionist

office administrator Jobs in Dubai United Arab Emirates

office administrator

front office supervisor Jobs in Dubai United Arab Emirates

front office supervisor

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guest service agent Jobs in Dubai United Arab Emirates

guest service agent

front desk lead

TALENTMATE

A hospitality company in Dubai is seeking a Front Desk Representative to manage front-desk operations, ensuring an excellent experience for guests. Ideal candidates should have experience in front desk roles, exceptional communication skills, and the ability to multitask effectively. Responsibilities include managing check-ins, handling reservations, and supporting guests with requests. This is a full-time position offering opportunities for career advancement.

Front Desk & Guest Services Lead

Rotana Hotel Management ...

As a Team Leader - Front Desk you are responsible to provide professional and customer focused service to our guests, ensuring that their stay will become a memorable experience and your role will include key responsibilities such as
<ul>
<li>Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure</li>
<li>Maintain effective communication with all related departments to ensure smooth service delivery</li>
<li>Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels</li>
<li>Maintain good working relationship with all Front Office employees with particular emphasis on Front Desk Agents and Guest Services</li>
<li>Supervise all Front Desk employees ensuring guests are taken care of in a professional and friendly manner</li>
<li>Maintain an up to date knowledge of hotel and local services and supply information and respond to guest queries</li>
<li>Verify all cashier closures of Front Desk Agents on shift end for billing and attachment accuracy</li>
<li>Ensure all guest registrations are completed and correspond with Opera PMS guest information</li>
</ul>
Skills
Education, Qualifications &amp; Experiences
You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and spoken English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
Knowledge &amp; Competencies
The ideal candidate will be customer driven and an extremely proactive and switched on personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies
<ul>
<li>Understanding Hotel Operations</li>
<li>Effective Communication</li>
<li>Planning for Business</li>
<li>Supervising People</li>
<li>Understanding Differences</li>
<li>Supervising Operations</li>
<li>Teamwork</li>
<li>Adaptability</li>
<li>Customer Focus</li>
<li>Drive for Results</li>
</ul>

Team Leader - Front Desk

AARK DEVELOPERS LLC

<div>
 
 
 Company:
 
 Aark Developers
 
 
 
 Location:
 
 Dubai, United Arab Emirates
 
 
 
 
 
 Job Description:
 
 
 
 
 
 
 We are seeking a dynamic and organized Sales Admin &amp; Front Desk Executive to join our team at Aark Developers. This dual role involves supporting the sales team, managing broker registrations, and handling front desk responsibilities to ensure smooth operations and an exceptional experience for visitors and clients.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Support the sales team with administrative tasks, lead follow-ups, and documentation.
 </li>
 <li>
 Assist in broker registration processes and maintain accurate records of broker details.
 </li>
 <li>
 Greet and assist visitors, clients, and partners at the front desk with professionalism.
 </li>
 <li>
 Manage incoming calls, emails, and inquiries related to sales and property bookings.
 </li>
 <li>
 Schedule appointments, meetings, and property viewings for the sales team.
 </li>
 <li>
 Coordinate with brokers, clients, and internal teams to facilitate sales processes.
 </li>
 <li>
 Maintain cleanliness and organization of the front desk area.
 </li>
 <li>
 Handle administrative duties such as data entry, filing, and report generation.
 </li>
 <li>
 Ensure compliance with Dubai&rsquo;s real estate regulations and company policies.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
 <ul>
 <li>
 Proven experience in sales support, admin, or front desk roles, preferably in real estate or property development in Dubai.
 </li>
 <li>
 Strong organizational and multitasking skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Proficiency in MS Office and CRM/ERP software.
 </li>
 <li>
 Knowledge of Dubai real estate market and broker registration process is a plus.
 </li>
 <li>
 Dubai residency or visa holder preferred.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 
 
 
 <ul>
 <li>
 Competitive salary and benefits package.
 </li>
 <li>
 Opportunity to be a part of Dubai&rsquo;s leading real estate development company.
 </li>
 <li>
 Professional growth and career advancement.
 </li>
 <li>
 Vibrant, multicultural working environment.
 </li>
 </ul>
 
 If you are proactive, organized, and passionate about real estate, we would love to hear from you!
 
 
 
 
 
 
 Apply Now!
 
 
</div>

Sales Admin & Front Desk Executive (Real Estate Developer)

Accor Group

Job Title Front Desk Supervisor - Guest Services and Front Office Operations (M venpick by Accor Dubai) Job Description Front Desk Supervisor - Guest Services and Front Office Operations (M venpick by Accor Dubai) Role Purpose M venpick Hotel Dubai is looking for a Front Desk Supervisor to lead guest services and front office operations with professionalism and warmth. Reporting to the Front Desk Manager or Night Manager, you will oversee the check-in process, supervise team performance, manage guest inquiries, and ensure operational excellence. This full-time role is ideal for hospitality professionals who are passionate about guest satisfaction and team coordination. Employment Overview Job Location: Dubai, UAE Industry: Hospitality Function: Hospitality / Travel Salary: 6000-7500 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full-time Main Responsibilities * Supervise front desk operations, ensuring smooth check-ins, check-outs, and guest interactions * Allocate rooms, update guest profiles, and handle special requests and VIP arrivals * Resolve guest complaints with a helpful, calm, and professional approach * Monitor and support team performance through on-the-job coaching and daily briefings * Ensure cashiering tasks, night audit entries, and key control procedures are completed accurately * Maintain up-to-date shift reports, logbooks, and issue tracking * Collaborate with housekeeping, F&amp;B, and other departments for efficient guest service delivery * Ensure guest directory information, event schedules, and daily briefings are current and shared across shifts * Practice and promote upselling techniques during guest interactions * Maintain grooming and presentation standards while supporting brand values and core behavior * Be prepared for emergencies by following fire safety, health, and hygiene protocols * Participate in training programs and encourage knowledge sharing within the team * Carry out other duties as assigned by management to ensure smooth hotel operations Candidate Requirements * Diploma in Hotel Management or related hospitality education * Prior experience as a hotel receptionist or front desk agent; supervisory experience preferred * Familiarity with Opera PMS and hotel front office systems * Strong interpersonal and communication skills * Fluent in English; additional languages such as Arabic, Chinese, German, or French are a plus * Positive attitude, professional appearance, and ability to handle pressure * Detail-oriented and organized with a proactive approach to guest service Join Our Team Because * Work in an inclusive culture that celebrates individuality and fosters career growth * Be part of a property that blends classic M venpick hospitality with a modern guest experience * Access development programs through Accor Academies and internal mobility across 110+ countries * Enjoy staff discounts across Accor properties, F&amp;B outlets, and wellness programs * Contribute to sustainability and community initiatives through Planet 21 and Heartist values

Front Desk Supervisor

Marriott

Job Details Location: UAE Location: Dubai Industry: Hospitality / Travel Function: Rooms &amp; Guest Services Operations Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full-time Core Duties * Supervise daily front office operations and guest service delivery * Lead, train, and mentor front desk and guest services staff to maintain high standards * Monitor budgets, staffing, and financial goals for the department * Conduct regular team meetings to communicate objectives and service priorities * Respond to guest issues and complaints with quick, effective solutions * Review guest satisfaction reports and implement improvements to service quality * Ensure compliance with Marriott brand standards and UAE hospitality regulations * Coordinate with HR on recruitment, training, and staff performance management * Manage departmental expenses and resources efficiently Candidate Requirements * High school diploma or GED with 4 years of guest services experience, or * 2-year degree in Hospitality, Hotel Management, or Business with 2 years of front desk experience * Strong leadership and communication skills with proven ability to manage teams * Experience in guest services operations in luxury hotels or resorts * Knowledge of UAE hospitality standards and front office procedures

Front Office Manager

Marriott International

<div>
 Maintaining Guest Services and Front Desk Goals
 Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
 Develops specific goals and plans to prioritize, organize, and accomplish your work.
 Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
 Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
 Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
 Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
 Supporting Management of Front Desk Team
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 Encourages and building mutual trust, respect, and cooperation among team members.
 Serving as a role model to demonstrate appropriate behaviors.
 Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
 Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
 Ensuring Exceptional Customer Service
 Provides services that are above and beyond for customer satisfaction and retention.
 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
 Responds to and handles guest problems and complaints.
 Sets a positive example for guest relations.
 Empowers employees to provide excellent customer service.
 Observes service behaviors of employees and provides feedback to individuals.
 Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
 Ensures employees understand customer service expectations and parameters.
 Interacts with guests to obtain feedback on product quality and service levels.
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 Managing Projects and Policies
 Implements the customer recognition/service program, communicating and ensuring the process.
 Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
 Supervises same day selling procedures to maximize room revenue and control property occupancy.
 Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
 Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
 Supporting Human Resource Activities
 Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
 Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.
 Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
 Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
 Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 Participates in employee progressive discipline procedures.
 Additional Responsibilities
 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
 Analyzes information and evaluating results to choose the best solution and solve problems.
 Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
 Performs all duties at the Front Desk as necessary.
 Runs Front Desk shifts whenever necessary.
 Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
</div>

Woodpecker

We are seeking a dynamic, customer-focused individual who can combine front desk reception duties with proactive sales and lead management to help grow our client base.Please send us your application with detailed description of your skills and salary expectation at woodwork.dubai@gmail.comKey Responsibilities:<ul><li>Welcome clients warmly, manage check-ins/check-outs, and ensure a professional front desk experience.</li><li>Handle incoming calls, emails, and enquiries promptly and professionally.</li><li>Ensure the reception area is always clean, organised, and welcoming.</li><li>Maintain accurate appointment schedules and manage bookings.</li><li>Provide information on treatments, promotions, and packages to encourage bookings.</li><li>Manage leads from all sources, ensuring timely follow-up to convert enquiries into bookings.</li><li>Handle confidential documents ensuring they remain secure.</li><li>Maintain electronic and paper records ensuring information is organized and easily accessible.</li><li>Coordinate with the team for lead campaigns and promotions.</li></ul>Requirements:<ul><li>Male, Strong communication skills in Arabic and in English.</li><li>2 years&rsquo; experience in reception and administration</li><li>Proficient in MS Office.</li><li>Excellent organizational and time-management skills</li><li>Integrity and confidentiality</li><li>Professional appearance and friendly, confident personality.</li></ul>Job Type: Full-timePay: AED1500.00 - AED2,500.00 per month and overtimeJob Type: Full-timePay: AED1,500.00 - AED2,500.00 per month

Receptionist

Explore 4621+ Front desk lead in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

4621 front desk lead jobs IN Dubai United Arab Emirates

Front Desk & Guest Services Lead

Team Leader - Front Desk

Sales Admin & Front Desk Executive (Real Estate Developer)

Front Desk Supervisor

Front Office Manager

Front Office Manager

Receptionist