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customer service executive Jobs in Abu Dhabi

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front desk receptionist Jobs in Abu Dhabi

front desk receptionist

office administrator

front desk officer

Dusit Thani Mactan Cebu

<div>
 
 Job Description
 
 
 
 PRIMARY RESPONSIBILITIES:
 
 
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 Assists in maximizing room sales and revenue.
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 Prepares guest name lists.
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 Prepares for guest arrivals and departures.
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 Greets and addresses guests by name upon their check-in and check-out.
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 Assists guests while they are registering.
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 Assists guests with transportation arrangements, luggage, payment, etc.
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 Escorts guests to their rooms.
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 Informs Guest Service Attendants of guests&rsquo; room number.
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 Shows the room features and facilities to guests.
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 Assists and follows up guests&rsquo; requests and inquiries.
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 Recommends F&amp;B outlets and entertainments in the hotel to guests.
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 Briefs next shift personnel to hand over at the end of the shift.
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 Provides information, directions and service based on the hotel standards and policies.
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 Operates the Business Center in providing secretarial service and handles all requested documents and information.
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 Ensures a prompt delivery of mails and messages.
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 Is familiar with all cashier policies, credit cards, traveler cheques, currencies as well as foreign exchange.
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 Controls and distributes guest room keys.
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 Strictly follows hotel and company standards and policies.
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 Informs management regarding guest feedback or any unusual events.
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 Is familiar with the emergency procedures of the hotel.
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 Performs other duties as assigned by Shift Manager or FO Manager.
 
 
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 </ul>
 
 Administrative Responsibilities
 
 
 
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 Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel&rsquo;s expectation.
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 Conducts daily briefing and de-briefing in the absence of the immediate supervisor
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 Recommends corrective actions for unfavorable variances in job standards and budget commitment.
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 Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
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 Establishes two-way communication within and related departments.
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 Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
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 Prepares volume of business counts and revenue report for the concerned section
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 Attends briefing and departmental meetings or as assigned by supervisor.
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 Manages time effectively by meeting deadlines on time.
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 Administers personnel action on leaves &amp; overtime requests, disciplinary actions and commendation as assigned by supervisor.
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 Identifies and solves problems in a professional manner.
 
 
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 Assists others to ensure the operation is run smoothly and effectively
 
 
 
 Technical Responsibilities
 
 
 
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 Knows and understands the job description of all positions in the department and be able to perform the task as required.
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 Knows and understands policies of the department well and can guide others to perform the job well.
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 Recognizes good quality products and presentation
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 Checks and improves all service standards established by the company
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 Supervises staff activities to maximize revenue and minimize costs.
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 Provides assistance to the staff when required during peak periods.
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 Maintains grooming standards for all personnel
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 Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.
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 Manages wastes by reducing and recycle the wastes, change staff behavior to carefully use all resources.
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 Knows the requisition point and par stock of products used in the department such as guest supplies, paper supplies, etc.
 
 
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 </ul>
 
 Commercial Responsibilities
 
 
 
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 Communicates effectively with guest, clients, business partners and staff.
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 To be a good sales person to promote hotel&rsquo;s image and businesses.
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 Participates community projects or activities in order to promoting the hotel&rsquo;s image and cooperation to improve community relationship.
 
 
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 </ul>
 
 Human Resources Responsibilities
 
 
 
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 Coaches and counsels all staff when applicable
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 Evaluates objectively the performance of staff in his/her responsibilities.
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 Provides training to all staff in his/her department regularly.
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 Motivates staff to grow within the company.
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 Develops him/herself to be better supervisor/manager at all times.
 
 
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 RELATIONSHIP
 
 
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 Reports to Unit Manager concerned.
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 Directs and supervises activities of subordinates.
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 Coordinates with all concerned personnel to ensure that all activities are accomplished.
 
 
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 </ul>
 
 Others
 
 
 
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 Continuous learning through own IDP.
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 Any other duties as may be assigned by the superior.
 
 
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 </ul>
 
 Accountabilities
 
 
 
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 Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
 
 
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 </ul>
 
 Company&rsquo;s Culture
 
 
 
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 Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;
 
 
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 </ul>
 CONFIDENTIALITY
 
 
 <ul>
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 Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
 
 
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 </ul>
 JOB REQUIREMENT
 
 
 <ul>
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 Minimum education of Bachelor degree in Hotel Management or relevant degree.
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 Fresh graduate is welcome. Minimum of 1 years in Reception or Guest Service experience will be a strong plus
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 Have good English communication skills both in written and spoken
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 Pleasant personality with good communication and interpersonal skills
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 </ul>
</div>

Front Desk Officer / Receptionist ( Arabic Speaker)

International Community Schools (ICSchools)

<div>
 
 
 Job Title:
 
 Receptionist &ndash; UAE National - Al Maharat Private School
 
 
 
 
 Location:
 
 Shakhbout City
 
 
 
 
 Position Type:
 
 Full Time
 
 
 
 
 
 Job Summary:
 
 
 
 We are seeking a motivated and dedicated UAE National to join our team as a
 
 Receptionist
 
 . The successful candidate will be the first point of contact for visitors, parents, and staff, ensuring a welcoming and organized environment while providing administrative support.
 
 
 International Community Schools is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to satisfactory references and the receipt of police clearance. We strongly encourage UAE Nationals to apply.
 
 
 
 
 
 Key Responsibilities:
 
 
 
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 <li>
 
 Greet and welcome visitors, parents, and staff in a professional and courteous manner.
 
 
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 Answer and direct incoming calls, emails, and inquiries efficiently.
 
 
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 Manage the front desk, maintaining a neat and organized reception area.
 
 
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 Handle administrative tasks, including scheduling appointments and maintaining records.
 
 
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 Assist with correspondence, reports, and general office tasks as required.
 
 
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 Coordinate with different departments to support smooth office operations.
 
 
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 Maintain confidentiality of sensitive information.
 
 
 
 
 
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 </ul>
 Requirements
 
 
 
 
 Requirements:
 
 
 
 <ul>
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 UAE National.
 
 
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 Excellent communication and interpersonal skills.
 
 
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 Professional appearance and friendly demeanor.
 
 
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 Strong organizational and multitasking abilities.
 
 
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 Basic computer skills (MS Office, email, scheduling tools).
 
 
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 Prior experience in a receptionist or front-desk role is preferred.
 
 
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 </ul>
</div>

Receptionist – UAE National

ANONYMOUSLY

Job Responsibilities:<ul><li>Greet and welcome visitors, clients, and vendors in a professional manner</li><li>Answer, screen, and direct incoming phone calls</li><li>Manage front desk operations and maintain a tidy reception area</li><li>Receive, sort, and distribute mail and deliveries</li><li>Schedule meetings and manage appointments</li><li>Maintain visitor logs</li><li>Provide administrative support to office staff and management</li><li>Handle basic data entry and filing (both digital and physical)</li><li>Coordinate with site staff and office departments when needed</li></ul>Requirements:<ul><li>Proven experience as a receptionist or in a similar front-desk role</li><li>Previous experience 0-3 years in a construction or engineering company is an advantage</li><li>Strong communication and interpersonal skills</li><li>Good organizational and multitasking abilities</li><li>Proficiency in MS Office (Word, Excel, Outlook)</li><li>Professional appearance and positive attitude</li><li>lanugage : Very good command in English and Arabic is an asset</li></ul>Working Conditions:<ul><li>Full-time position : Monday till Friday 8:30 - 5:30</li><li>Abu Dhabi Office-based role</li></ul>Job Types: Full-time, Permanent, FresherPay: Up to AED6,000.00 per monthApplication Question(s):<ul><li>What is your notice period ?</li><li>what's your current and excepted salary?</li><li>Are you based in Abu Dhabi?</li><li>How many years of experience you have in a similar role?</li></ul>

Receptionist (Emiratization)

Al Aman Middle East Group

We are seeking a professional and dedicated Emirati lady to join our team as a Receptionist. The ideal candidate will be responsible for handling front desk operations along with government-related transactions including labour typing, new work permits, visa renewals, cancellations, and other public relations tasks.Key Responsibilities:<ul><li>Greet and welcome visitors in a professional manner</li><li>Answer and direct phone calls appropriately</li><li>Handle incoming and outgoing correspondence</li><li>Maintain reception area cleanliness and organization</li><li>Provide administrative support to management when required</li></ul>Public Relations &amp; Government Transactions:<ul><li>Process labour typing and submit applications through relevant government portals</li><li>Handle new work permit applications</li><li>Process visa renewals and visa cancellations</li><li>Coordinate with government departments such as:</li><li>Ministry of Human Resources and Emiratisation (MOHRE)</li><li>Federal Authority for Identity, Citizenship, Customs and Port Security (ICP)</li><li>Tasheel, Amer, and other related service centers</li><li>Ensure compliance with UAE labor and immigration laws</li><li>Maintain proper documentation and employee records</li><li>Follow up on application statuses and approvals</li></ul>Requirements:<ul><li>Emirati National (Female)</li><li>Previous experience in labour typing and visa processing preferred</li><li>Knowledge of MOHRE, ICP systems, and UAE labor procedures</li><li>Strong communication skills (Arabic &amp; English)</li><li>Good organizational and multitasking skills</li><li>Proficient in MS Office and online government portals</li><li>Professional appearance and customer service skills</li></ul>Preferred Skills:<ul><li>Experience in Public Relations role within UAE</li><li>Familiarity with Abu Dhabi government procedures</li><li>Ability to handle confidential information professionally</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthWork Location: In person

Receptionist (Emirati National – Female)

Saal.ai

<div>
 
 
 Job Description
 
 
 
 
 
 
 
 Reception &amp; Front Desk
 
 
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 Manage the reception desk and welcome visitors, clients, candidates, and vendors.
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 Answer and route incoming calls, emails, and general enquiries - take accurate messages and follow up as needed.
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 Maintain a tidy, professional reception and meeting room set-up (seating, water, stationery, basic AV readiness).
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 Coordinate incoming/outgoing mail, deliveries, and couriers, including tracking and distribution.
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 </ul>
 
 
 
 
 
 Executive &amp; Operations Administrative Support
 
 
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 Provide basic administrative support to the CEO, including scheduling meetings, managing invites, and coordinating diary requirements.
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 Prepare daily/weekly schedule overviews and reminders - flag priorities, clashes, and deadlines.
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 Coordinate meeting logistics (room bookings, attendee confirmations, agenda support, AV set-up, refreshments where required).
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 Capture action points or notes when requested and follow up on outstanding actions to closure.
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 Draft, format, and proofread emails, letters, and routine documents as required.
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 Support Arabic-related documentation as needed, including drafting and reviewing letters in Arabic.
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 Handle confidential information with discretion and maintain organised digital filing.
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 Support basic travel and expense coordination when required.
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 </ul>
 
 
 
 
 
 Office &amp; Stakeholder Coordination
 
 
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 Act as a coordination point for internal approvals, signatures, and priority requests.
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 Support company-wide events or leadership meetings (e.g., townhalls, client visits) including logistics and attendance tracking.
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 Coordinate onboarding and visitor logistics with HR/Admin (welcome support, meeting room arrangements, basic readiness).
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 Liaise with building management and vendors for office-related service requests and follow-ups.
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 </ul>
 
 
 
 
 
 Key Skills
 
 
 <ul>
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 Strong calendar and schedule management skills with high attention to detail.
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 Clear, professional communication in English and Arabic, both verbal and written.
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 Proven ability to handle sensitive and confidential information with discretion and professionalism.
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 Strong coordination, follow-through, and stakeholder management; able to chase actions politely but firmly.
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 Highly organised in documentation, record-keeping, and digital filing.
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 Sound judgement with the ability to prioritise effectively in a fast-paced environment.
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 </ul>
 
 
 
 
 
 Tools
 
 
 <ul>
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 Google Workspace (Gmail, Calendar, Docs, Sheets, Slides) &ndash; strong working knowledge.
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 Basic office systems: visitor logs, email distribution lists, document templates, and trackers.
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 Video conferencing tools: Google Meet / Zoom / MS Teams.
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 Comfortable using systems for routine coordination (e.g., Microsoft Dynamics, Darwinbox) is a plus
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 </ul>
 
 
</div>

Front Office Administrator (UAE National)

Onederland Luckyone Mall

Kids HQ Arcade LLC. is looking to hire a Receptionist for one of its Branch located in Abu Dhabi - DeerfieldPosition: ReceptionistExperience: 2 to 3 years in Entertainment sideLocation: Abu DhabiGender: Female preferable (with Arabic speaker)Job Description:Answering and directing phone calls in a polite and friendly mannerWelcoming visitors by greeting them, in person or on the telephone; answering or referring inquiriesBooking and managing eventsAssisting with data entry tasks, ensuring accuracy and timelinessPerforming general office duties such as filing, photocopying, scanning, and printingAssisting in the preparation of reports as requiredHandling incoming and outgoing mail and packagesMaintaining a clean and organized reception areaProviding exceptional customer service to clients and visitorsScheduling appointments and managing calendarsCoordinating with internal staff to ensure smooth office operationsInterested candidate may share their CV at career@kidshq.ae with mentioning the position title in subject lineJob Type: Full-timeLanguage:Arabic (Preferred)Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Receptionist

Daar Yaas Investment Holding LLC.

Position SummaryThe Receptionist is responsible for managing the front desk operations and providing exceptional customer service to visitors, clients, and employees. This role serves as the first point of contact and ensures smooth day-to-day administrative support across the office.Responsibilities Front Desk &amp; Visitor Management<ul><li>Greet and welcome visitors in a professional and friendly manner.</li><li>Manage visitor logbook, issue visitor passes, and inform relevant employees of guest arrivals.</li><li>Answer, screen, and forward incoming phone calls promptly.</li><li>Maintain a clean, organized, and presentable reception area.</li></ul>Administrative Support<ul><li>Handle incoming and outgoing mail, courier services, and deliveries.</li><li>Assist with scheduling meetings, booking meeting rooms, and preparing refreshments when required.</li><li>Maintain office supplies inventory and place orders as necessary.</li><li>Support administrative and HR tasks such as filing, scanning, and document preparation.</li></ul>Communication &amp; Coordination<ul><li>Provide accurate information to visitors and staff regarding office policies and procedures.</li><li>Coordinate with facility management for maintenance or repair issues.</li><li>Assist other departments with administrative tasks when needed.</li></ul>Record Keeping<ul><li>Maintain updated contact lists and office directories.</li><li>Ensure proper documentation of correspondence, reports, and other administrative files.</li></ul>Qualifications &amp; Requirements<ul><li>Diploma/degree in Business Administration.</li><li>Proven experience as a receptionist or front desk representative preferred.</li><li>Strong communication and interpersonal skills.</li><li>Professional appearance and positive attitude.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Excellent organizational and multitasking abilities.</li><li>Ability to handle sensitive information with confidentiality.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per month

Explore 125+ Front desk officer in Abu Dhabi this March. Find roles across top companies and apply now to boost your career.

125 front desk officer jobs In Abu Dhabi

Front Desk Officer / Receptionist ( Arabic Speaker)

Receptionist – UAE National

Receptionist (Emiratization)

Receptionist (Emirati National – Female)

Front Office Administrator (UAE National)

Receptionist

Receptionist