office clerk

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customer service officer Jobs in Abu Dhabi

customer service officer

front desk officer

Hyatt

<div><div>Summary<div>
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Front Office is responsible to contribute to the smooth and efficient running of the Front Office operations within the Rooms Division.</div></div><div>
Qualifications<div>
Passionate, action oriented and hardworking personalities with a minimum 1 year work experience in hotel operations.<div> 
</div>
<div>The ideal candidate should have a customer-focused mindset, alongside fluent communication.</div></div></div></div>

GUEST SERVICES OFFICER – FRONT OFFICE (UAE NATIONAL)

National Hospital

We are looking for a professional Receptionist to join our healthcare team in Abu Dhabi. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming environment and smooth front-desk operations.Key Responsibilities<ul><li>Welcome and assist patients and visitors in a courteous and professional manner</li><li>Manage patient check-in and check-out processes</li><li>Schedule appointments and maintain the healthcare facility&rsquo;s appointment system</li><li>Handle incoming calls, inquiries, and patient follow-ups</li><li>Verify patient information, update records, and ensure accuracy of all data</li><li>Process patient files, insurance cards, and referral documents when required</li><li>Coordinate with nurses, doctors, and other departments to facilitate patient flow</li><li>Maintain confidentiality of patient information according to healthcare standards</li><li>Ensure the reception area is clean, organized, and ready for daily operations</li></ul>Requirements<ul><li>Previous experience as a receptionist or customer service staff in a healthcare setting (preferably in clinics, hospitals, medical centers, or related sectors)</li><li>Strong communication skills in English (Arabic is an advantage)</li><li>Professional demeanour with a patient-centric approach</li><li>Familiarity with medical terminology and healthcare administrative procedures is a plus</li><li>Proficiency in MS Office and appointment management systems</li><li>Ability to multitask, work under pressure, and handle high patient volumes</li><li>Currently based in the UAE (Abu Dhabi preferred)</li></ul>Education<ul><li>High school diploma or equivalent</li><li>Additional certification in healthcare administration or customer service is an advantage</li></ul>Job Type: Full-timePay: AED1,111.00 - AED2,222.00 per month

Receptionist (Healthcare Experience)

Interview will be held at Al Bustan Advance Medical Center on 31 March 2023

Position: Receptionist (Russian &amp; English Speaking) Location: Yas Island / Saadiyat Island, Abu Dhabi Facility: Al Bustan Medical Center Plus L.L.C.Key Responsibilities:<ul><li>Welcome patients with a professional and friendly attitude</li><li>Verify Emirates ID, register patients, and update EMR</li><li>Check insurance eligibility and coordinate with the insurance team</li><li>Handle calls, appointments, and patient queries efficiently</li><li>Manage billing, payments, and daily feedback collection</li><li>Maintain updated doctor schedules and department directories</li><li>Support documentation, cleanliness, and reception workflow</li><li>Coordinate with clinical/operations teams and handle complaints professionally</li><li>Adhere to confidentiality, punctuality, dress code, and safety/quality standards</li></ul>Requirements:<ul><li>Graduate in any discipline</li><li>Minimum 2 years of healthcare front-office experience (UAE preferred)</li><li>Fluent in English &amp; Russian (additional languages are an advantage)</li><li>Strong communication skills &amp; basic computer proficiency</li><li>Professional, organized, and able to work in a busy environment</li></ul>Job Type: Full-time

Receptionist

Trust Well Properties Mgmt LLC

Position SummaryThe Front Desk Administrator is responsible for delivering exceptional customer service by greeting visitors, managing incoming calls, and handling a range of administrative duties. This role requires excellent communication and organizational skills, strong attention to detail, and the ability to multitask effectively in a fast-paced environment.CANDIDATES WITH OWN VISA - MANDATORYKey Responsibilities<ul><li>Greet and assist visitors, ensuring a warm, welcoming, and professional atmosphere.</li><li>Answer and direct phone calls, emails, and other inquiries promptly and courteously.</li><li>Maintain a clean, organized, and presentable reception area at all times.</li><li>Schedule appointments and meetings, and manage calendars efficiently.</li><li>Handle all incoming and outgoing mail, packages, and deliveries.</li><li>Monitor and replenish office supplies, coordinating restocking as required.</li><li>Provide administrative and data entry support to various departments.</li><li>Uphold company policies and security protocols to ensure a safe and compliant front desk operation.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration or a related field; additional qualifications in office administration are a plus.</li><li>Proven experience as a receptionist, front desk representative, or in a similar administrative role.</li><li>Proficiency in Microsoft Office Suite and familiarity with office equipment.</li><li>Excellent verbal and written communication skills in English; proficiency in Hindi and Arabic is an added advantage.</li><li>Strong organizational skills with the ability to multitask effectively.</li><li>Professional appearance and demeanor.</li><li>Must be currently in the UAE and on own visa (or Spouse Visa).</li></ul>Key Competencies<ul><li>Customer service orientation</li><li>Attention to detail</li><li>Time management skills</li><li>Reliability and dependability</li></ul>Job Type: Full-timePay: From AED2,000.00 per monthLanguage:<ul><li>Arabic (Preferred)</li></ul>

Receptionist cum Admin Assistant

Skin institute dermatology clinic

We are seeking an experienced female Receptionist to oversee the day-to-day relations with our clients. The receptionist will be responsible for collecting information on how to best serve clients. You will report directly to senior receptionist and work closely with different role players,<ul><li>Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions</li><li>Medical reception experience 4 years required</li><li>Comforts patients by anticipating patients&rsquo; anxieties, answering patients&rsquo; questions, and maintaining the reception area.</li><li>Ensures availability of treatment information by filing and retrieving patient records.</li><li>Maintains patient accounts by obtaining, recording, and updating personal and financial information.</li><li>Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.</li><li>Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.</li><li>Helps patients in distress by responding to emergencies.</li><li>Protects patients&rsquo; rights by maintaining confidentiality of medical, personal, and financial information.</li><li>Maintains operations by following policies and procedures, reporting needed changes.</li><li>Contributes to team effort by accomplishing related results as needed.</li></ul>Job Type: Full-timeExperience:<ul><li>Medical Centre or Clinic: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Receptionist - Female

Al Shamal Holding

Job Title: Receptionist Location: Abu Dhabi, UAE Salary: AED 3,500 &ndash; AED 4,000 per monthJob Description:We are seeking a professional and bilingual Receptionist to join our team in Abu Dhabi. The ideal candidate should be fluent in Arabic and English, possess excellent communication skills, and have at least one year of UAE experience in a similar role.Key Responsibilities:<ul><li>Greet and assist visitors in a courteous and professional manner.</li><li>Handle incoming calls, emails, and correspondence efficiently.</li><li>Manage appointments, bookings, and schedules.</li><li>Maintain records and ensure proper documentation.</li><li>Support administrative tasks as required.</li><li>Provide general office assistance to ensure smooth daily operations.</li></ul>Requirements:<ul><li>Immediate joiners preferred.</li><li>Minimum one year of UAE experience in a receptionist or administrative role.</li><li>Proficiency in both Arabic and English (spoken and written).</li><li>Strong organizational and multitasking abilities.</li><li>Excellent customer service and interpersonal skills.</li></ul>Benefits:<ul><li>Visa sponsorship provided.</li><li>Health insurance coverage.</li><li>Air ticket allowance.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Are ready start Immediately ?</li><li>Your Nationality and the age ?</li></ul>Experience:<ul><li>UAE: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Work Location: On the road

Modon

<div>
 
 Purpose of the Role
 
 
 
 
 
 The Receptionist (Front desk &amp; sales) serves as the first point of contact for all visitors and members at 321Sports. The role combines customer service, membership sales, sports bookings, retail sales, and basic stock/F&amp;B support. The Receptionist is responsible for delivering a seamless customer experience while actively promoting memberships, programs, F&amp;B products, and retail merchandise.
 
 
 
 
 
 The role contributes directly to lead conversion, customer retention, retail sales, and smooth front-of-house operations, and may support marketing activation and events when required.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Customer Service &amp; Front Desk Operations
 
 
 &bull; Welcome members and visitors with a positive and professional attitude.
 
 
 &bull; Handle check-in and check-out processes efficiently.
 
 
 &bull; Manage inquiries via phone, WhatsApp, email, and booking platforms using approved scripts/SOPs.
 
 
 &bull; Ensure reception and retail display areas are clean, tidy, and visually appealing.
 
 
 &bull; Handle lost &amp; found, incident reports, booking amendments/cancellations, and general admin tasks.
 
 
 
 
 
 Membership sales &amp; court bookings
 
 
 &bull; Promote and sell memberships, sports bookings (Tennis, Padel, Football, Cricket, Badminton, etc.), fitness classes, and other programs.
 
 
 &bull; Conduct basic facility tours, identifying customer goals and matching solutions to needs.
 
 
 &bull; Hit monthly sales targets and contribute to team sales results.
 
 
 &bull; Generate leads proactively and conduct follow-ups to convert them into bookings/memberships.
 
 
 &bull; Maintain accurate CRM records, membership agreements, and waiver documentation.
 
 
 
 
 
 Retail &amp; F&amp;B Sales
 
 
 &bull; Promote and sell retail items (sports merchandise, accessories, apparel, etc.).
 
 
 &bull; Promote F&amp;B offerings (grab-and-go items, protein snacks, hydration products, etc.).
 
 
 &bull; Upsell relevant items aligned with customer needs (e.g., water bottles for players, energy and recovery drinks before and after classes).
 
 
 &bull; Ensure visual merchandising standards are maintained and replenished.
 
 
 &bull; Process POS sales transactions accurately and according to finance procedures.
 
 
 
 
 
 Stock Control (Retail &amp; F&amp;B)
 
 
 &bull; Conduct stock counts for retail and F&amp;B according to SOPs (daily spot checks/weekly counts/monthly inventory).
 
 
 &bull; Monitor stock levels and notify the line manager when reordering is needed.
 
 
 &bull; Receive deliveries, verify quantities and quality, and update stock tracking sheets/inventory logs.
 
 
 &bull; Reduce wastage by applying FEFO/expiry management (First Expired, First Out) for F&amp;B.
 
 
 
 
 
 Customer Retention &amp; Relationship Management
 
 
 &bull; Build rapport with members and ensure their needs are met.
 
 
 &bull; Support complaint handling using the facility&rsquo;s complaint log SOP.
 
 
 &bull; Assist in customer engagement activities, campaigns, and retention programs.
 
 
 
 
 
 Administration &amp; Reporting
 
 
 &bull; Maintain daily checklists, cash control sheets, and lead tracking.
 
 
 &bull; Prepare daily sales reports (memberships + F&amp;B + retail).
 
 
 &bull; Ensure all membership and booking documents are completed per SOPs.
 
 
 &bull; Ensure compliance with company policies and Health &amp; Safety procedures.
 
 
 
 
 
 Skills &amp; Attributes Required
 
 
 &bull; Excellent customer service and interpersonal communication skills.
 
 
 &bull; Strong sales mindset, confident in selling memberships, retail, and F&amp;B items.
 
 
 &bull; Organized, proactive, reliable, and detail-oriented.
 
 
 &bull; Ability to multitask and remain calm under pressure in a busy environment.
 
 
 &bull; Good level of computer literacy (CRM systems, emails, POS, spreadsheets).
 
 
 &bull; Flexible to work weekends, evenings, holidays, peak seasons, and events.
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 &bull; 1&ndash;2 years&rsquo; experience in customer service, hospitality, multi-sports venue reception, or retail sales.
 
 
 &bull; Experience in membership sales, Padel and Tennis operations is highly desirable.
 
 <ul>
 <li>
 &bull; Fluency in English required; Arabic or additional languages are a plus.
 </li>
 </ul>
 
 
</div>

Explore 223+ Front desk officer in Abu Dhabi this December. Find roles across top companies and apply now to boost your career.

223 front desk officer jobs IN Abu Dhabi

GUEST SERVICES OFFICER – FRONT OFFICE (UAE NATIONAL)

Receptionist (Healthcare Experience)

Receptionist

Receptionist cum Admin Assistant

Receptionist - Female

Receptionist

Receptionist