customer service representative Jobs in Dubai

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COSMEDENT MEDICAL CENTER LLC

Job Title: Clinic ReceptionistLocation: Dubai, UAE Salary Range: AED 3,500 &ndash; 6,000 (based on experience) Employment Type: Full-timeAbout UsCosmadent Medical Center is a modern, fast-growing clinic in Dubai offering high-quality dental and aesthetic services. We are looking for a professional and friendly Receptionist to be the first point of contact for our patients and ensure a smooth, welcoming experience at our clinic.Key Responsibilities<ul><li>Greet and welcome patients in a warm and professional manner.</li><li>Handle phone calls, WhatsApp, and online inquiries efficiently.</li><li>Schedule and manage patient appointments using clinic software.</li><li>Register new patients and update existing patient records accurately.</li><li>Coordinate with doctors, nurses, and other team members to ensure smooth daily operations.</li><li>Manage billing, payments, and insurance documentation.</li><li>Maintain the reception area&rsquo;s cleanliness and organized appearance.</li><li>Assist with daily administrative and customer service tasks.</li><li>Support marketing and promotional activities when needed (e.g., confirming appointments, handling social media messages).</li></ul>Requirements<ul><li>Previous experience as a receptionist or front desk officer in a clinic or healthcare setting (minimum 1&ndash;2 years preferred).</li><li>Excellent communication and customer service skills.</li><li>Proficiency in English (Arabic is an advantage).</li><li>Good computer skills and experience with clinic software.</li><li>Professional appearance, punctuality, and a positive attitude.</li><li>Ability to work under pressure and handle multiple tasks efficiently.</li></ul>Benefits<ul><li>Competitive salary (AED 3,500 &ndash; 6,000, depending on experience).</li><li>Supportive team and professional work environment.</li><li>Career development opportunities.</li><li>Paid annual leave &amp; UAE labor law benefits.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED6,000.00 per month

Medical Receptionist

Noorka

<div>At Noorka Logistics, we believe first impressions matter. We are seeking a friendly and organized Receptionist to join our Dubai office, serving as the first point of contact for clients, visitors, and staff. This role is ideal for someone with excellent communication skills and a professional demeanor who enjoys creating a welcoming environment.

Key Responsibilities:
<ul>
<li>Greet and assist visitors, clients, and staff in a professional manner.</li>
<li>Answer, screen, and forward incoming phone calls and respond to inquiries.</li>
<li>Manage front desk operations and maintain a clean, organized reception area.</li>
<li>Handle incoming and outgoing correspondence, emails, and deliveries.</li>
<li>Schedule and coordinate appointments, meetings, and conference room bookings.</li>
<li>Assist with basic administrative tasks such as filing, data entry, and document preparation.</li>
<li>Ensure company policies and procedures are followed in front desk operations.</li>
</ul>
Requirements:
<ul>
<li>High school diploma or equivalent; additional training in office administration is a plus.</li>
<li>Proven experience as a receptionist or in a similar front desk role.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Proficiency in MS Office and basic office equipment.</li>
<li>Professional appearance with a positive and welcoming attitude.</li>
<li>Ability to multitask, stay organized, and manage time effectively.</li>
</ul>
Joining Noorka Logistics as a Receptionist in Dubai means being part of a dynamic team where professionalism and customer service are highly valued. If you are approachable, reliable, and passionate about delivering a positive experience, we encourage you to apply and grow with us.</div>

Receptionist

Access hr sollutions

Job Title: Receptionist (with Basic Social Media Knowledge)Location: Dubai, UAESalary: AED 2,500 per month + Accommodation + Visa ProvidedJob Overview:We are looking for a professional and friendly Receptionist to join our client&rsquo;s team in Dubai. The ideal candidate will not only manage front desk operations but also have basic knowledge of social media to support the company&rsquo;s online presence.Key Responsibilities:- Greet and welcome visitors in a professional and courteous manner.- Handle incoming calls, emails, and correspondence efficiently.- Manage appointments, schedules, and meeting room bookings.- Maintain front office cleanliness and ensure a welcoming atmosphere.- Assist in administrative tasks such as filing, data entry, and document management.- Support the marketing team with basic social media activities (posting updates, responding to messages, monitoring engagement).- Coordinate with internal departments as needed.Requirements:- Previous experience as a Receptionist or in a similar front desk role.- Good communication and interpersonal skills.- Proficiency in MS Office (Word, Excel, Outlook).- Basic knowledge of social media platforms (Facebook, Instagram, LinkedIn, etc.).- Presentable, organized, and customer-service oriented.- Must be currently available in the UAE.Benefits:- Salary: AED 2,500 per month- Accommodation: Provided by client- Visa: Provided by clientJob Types: Full-time, PermanentPay: AED2,000.00 - AED2,500.00 per month

Receptionist - (Social Media Marketing)

ManpowerGroup Middle East

<div>
 
 
 Job Title: Receptionist &amp; Admin Coordinator (Outsourced Staff- 12mths Renewable)
 
 
 
 
 
 
 
 Location:
 
 DIFC, Dubai, UAE
 
 
 We are seeking a
 
 presentable and professional Receptionist &amp; Admin Coordinator
 
 to join our team at a prestigious financial institution located in DIFC. The ideal candidate will be the first point of contact for clients and visitors, ensuring a courteous and efficient front desk experience while supporting administrative operations.
 
 
 
 
 
 
 Job Purpose
 
 
 
 To deliver a high-standard front desk experience and provide administrative support to ensure smooth daily operations. The role requires professionalism, discretion, and excellent customer service.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Visitor &amp; Customer Handling
 
 
 <ul>
 <li>
 Greet and assist walk-in customers and guests professionally
 </li>
 <li>
 Manage visitor registration and ID verification
 </li>
 <li>
 Direct visitors to appropriate departments or staff
 </li>
 <li>
 Maintain a clean and welcoming reception area
 </li>
 </ul>
 
 
 Call Management
 
 
 <ul>
 <li>
 Answer, screen, and transfer incoming calls promptly
 </li>
 <li>
 Respond to basic inquiries and route calls appropriately
 </li>
 <li>
 Log call details when required
 </li>
 </ul>
 
 
 Appointment &amp; Meeting Coordination
 
 
 <ul>
 <li>
 Manage staff calendars and meeting room bookings
 </li>
 <li>
 Assist with meeting preparations (stationery, refreshments, cleanliness)
 </li>
 <li>
 Support occasional customer events or campaigns
 </li>
 </ul>
 
 
 Administrative Support
 
 
 <ul>
 <li>
 Handle incoming/outgoing mail and courier packages
 </li>
 <li>
 Assist with printing, scanning, photocopying, and filing
 </li>
 <li>
 Submit requests for office supplies and visitor passes
 </li>
 </ul>
 
 
 Facility Coordination
 
 
 <ul>
 <li>
 Coordinate with cleaning and maintenance service providers
 </li>
 <li>
 Report facility-related issues to the administration team
 </li>
 </ul>
 
 
 Security &amp; Compliance
 
 
 <ul>
 <li>
 Enforce visitor access protocols
 </li>
 <li>
 Maintain confidentiality of customer and internal information
 </li>
 </ul>
 
 
 General Support
 
 
 <ul>
 <li>
 Conduct office walkthroughs to identify issues
 </li>
 <li>
 Provide support to other departments during peak periods
 </li>
 <li>
 Perform other tasks as assigned
 </li>
 </ul>
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Minimum: High School Diploma
 </li>
 <li>
 Preferred: Bachelor&rsquo;s degree in Business Administration, Hospitality, or related fields
 </li>
 <li>
 5 years of experience in receptionist or administrative roles (preferably in banking or corporate settings)
 </li>
 <li>
 Fluent in English;
 
 Mandarin language skills are highly preferred
 
 </li>
 <li>
 Proficient in Microsoft Office (Word, Excel, Outlook)
 </li>
 <li>
 Excellent communication and customer service skills
 </li>
 <li>
 Presentable appearance and customer-oriented attitude
 </li>
 <li>
 Strong organizational and multitasking abilities
 </li>
 <li>
 Discreet handling of confidential information
 </li>
 <li>
 Reliable, punctual, and proactive
 </li>
 </ul>
 
 
 
 
 
 Please Note:
 
 Only shortlisted candidates will be contacted due to receiving high volume of applications .
 
</div>

Sharaf DG Energy

<div>
 
 &middot; Promote and sell Etisalat plans tailored to businesses, institutions, government entities, and Emirati customers. Provide detailed information about plan features, benefits, and pricing to potential clients.
 
 
 
 &middot; Identify opportunities to enhance revenue through upselling and cross-selling of products or services.
 
 
 
 &middot; Ensure exceptional customer service, handling and resolving customer concerns promptly and professionally.
 
 
 
 &middot; Maintaining a positive, empathetic, and professional attitude toward customers at all times.
 
 
 
 &middot; Build sustainable relationships and trust with customer accounts through open and interactive communication.
 
 
 
 &middot; Handle customer complaints, and provide appropriate solutions and alternatives within the time limits.
 
 
 
 &middot; Identify and assess customers&rsquo; needs to achieve satisfaction
 
 
 
 &middot; Follow communication procedures, guidelines, and policies
 
 
 
 &middot; Take the extra mile to engage customers. Respond promptly to customer inquiries.
 
 
 
 &middot; Recognize, document, and alert the team leader of trends in customer calls.
 
 
 
 &middot; Acknowledging and resolving customer complaints.
 
 
 
 &middot; Take the extra mile to engage customers. Respond promptly to customer inquiries.
 
 
 
 &middot; Knowing our products inside and out so that you can answer questions.
 
 
 
 &middot; Keeping records of customer interactions, transactions, comments, and complaints.
 
 
 
 &middot; Providing feedback on the efficiency of the customer service process.
 
 
 
 
 
 Requirements
 
 
 
 
 Requirements
 
 
 
 
 
 
 
 &middot; Experience (Yrs &amp; Field) : Minimum 1-year experience in Call Centre Experience/Customer Care/Front Desk
 
 
 
 Educational Qualification : Graduate (preferred)
 
 
 
 Professional Certifications : Certification in customer service
 
 
 
 
 
 
 Skills &amp; Abilities:
 
 
 
 &bull; Excellent verbal and written communication skills
 
 
 
 &bull; Strong team player.
 
 
 
 &bull; Listening Skills.
 
 
 
 &bull; Multi-tasking.
 
 
 
 &bull; Problem solver
 
 
 
 &bull; Computer proficiency
 
 
 
 
</div>

Customer Service Representative

Omorfia Group LLC

PURPOSE OF THE ROLETo establish relationship with the clients to high standard of customer service by maintaining the reception area and managing data base effectively.KEY RESPONSIBILITIES1. Front Desk:<ul><li>Inform relevant technicians of the client&rsquo;s arrival with treatment details and timings</li><li>Ensure communication is accurate throughout the branch and that all documents and systems reflect the correct situation of the branch</li><li>Receive and greet visitors in an efficient, tactful and courteous manner</li><li>Maintain adequate cash in drawer</li><li>Assisting in the closing of the Branch and daily sales cash collection and ensuring they are accurately administered and completed.</li><li>Understands the customer (both external and internal) / phone and face to face, builds strong collaborative customer relationships and builds customer trust and confidence</li><li>Record delays of treatment with accuracy</li><li>Have full knowledge of Front Desk SOPs</li></ul>2. Computer bookings: <ul><li>Ensure the booking system is managed effectively with scheduling, reconfirmations and follow ups of client appointments changing colours in the phorest system</li><li>Check out clients after appointments and ensure that the actual treatment is recorded in the system.</li><li>Ensure accurate client details are maintained and updated on a regular basis</li><li>Sign the waiting list</li><li>Manage lunch blocking of the therapists</li><li>Check if skills of therapists are updated</li><li>Blocking of therapist leave and identify shortage if any</li><li>Money collector</li><li>Maintain the checklists and SOP&rsquo;s of the reception area</li><li>Fully conversant with all pricing structure and promotional details</li></ul>. Use appropriate money collector language at all time<ul><li>Have full knowledge of Money Collector SOPs</li></ul>3. Client/colleague interactions:<ul><li>Provide a full reception service for staff and clients</li><li>Handle customer queries and appointments and ensure response/ reconfirmation is given within the decided timeframe.</li><li>Record customer complaints and inform the Branch Manager</li><li>Actively promote BBL services and retail.</li><li>Ensure the branch ambience is maintained.</li><li>Assist Branch Manager with assignments/ task of the staff.</li><li>Uses all the required tools of communications when dealing with others (phone and face to face), keeps supervisor informed whenever necessary, participates effectively in meetings, delivers effective presentations.</li><li>Listens to client concerns with empathy and offers every possible help within the role assigned and BBL policies and procedures, ensures a follow through of the client issue till its closure</li><li>Works well in groups, helps resolve conflicts, facilitates meetings, works well with other departments, is flexible and open-minded, focuses team on strategies and goals and motivate team</li></ul>4. Branch Manager Support:<ul><li>Develop and maintain a courteous and professional relationship with clients.</li><li>Handle customer complaints and ensure response is given within the decided timeframe. Guide technicians to acquire a thorough comprehension of client's needs, mistakes and misunderstanding to be eliminated</li><li>Ensure communication is accurate throughout the branch and that all documents and systems reflect the correct situation of the branch</li><li>Prepare all daily and weekly reports (Skill report, Employee movement, Maintenance &amp; Breakage report)</li><li>Assist Branch Manager at staff meetings, or conduct meetings in absence of the Branch Manager</li><li>Assist the Branch Manager to maintain stock level and inventory.</li><li>Assist in cost control measures</li><li>Maintain cleanliness of work station and surrounding work areas and ensure that daily cleaning duties are observed Ensure uniform code is maintained</li><li>Assist in selecting staff for core value staff recognition programs by internal monitoring Assist in compiling requests of leave from employees</li><li>Assist in checking the compliance of requirements from Legal authorities</li><li>Assist in the management of Schedules of employees in the branch</li><li>Assist in assigning duties to technicians</li><li>Assisting in the closing of the Branch and daily sales cash collection and ensuring they are accurately administered and completed.</li><li>Assume total responsibility for the smooth running of the Branch in the absence of Branch Manager.</li></ul>Job Types: Full-time, PermanentPay: AED6,000.00 - AED7,500.00 per monthExperience:<ul><li>Sales: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Female Branch Supervisor - Bedashing Beauty Lounge

GEMS Education

<div>
 
 Job Description
 
 
 
 With a 65-year legacy of excellence and a global reputation as one of the largest and most awarded private education providers, GEMS Education integrates cutting-edge advancements through its extensive networks and high-level partnerships. Join the GEMS School of Research and Innovation, where significant investments in AI, robotics, and state-of-the-art facilities drive exceptional student outcomes in academics and well-being. As a leader in educational innovation, we offer a forward-thinking environment focused on personalised learning, holistic development, and the opportunity to shape the future of education.
 
 
 At GEMS School of Research and Innovation, we provide a seamless educational journey from Pre-Prep + Prep to Sixth Form, enhanced by cutting-edge technology and a forward-thinking curriculum. In the Pre-Prep + Prep stages, we prioritise personalized learning through gamification and advanced technologies, alongside a strong emphasis on science, computing, reading, writing, and the arts. Our facilities include an innovation lab, specialist IT equipment, and programs in sports such as gymnastics, martial arts, basketball, and cricket. Emerging technologies like robotics, AI, machine learning, and VR/AR are integrated to enhance learning, including advanced Arabic provision.
 
 
 In Secondary and Sixth Form, students benefit from tailored pathways with a wide range of GCSEs, A-levels in subjects like sciences, business, and fine arts, supported by university-linked lectures and industry placements. Advanced tools such as Web3/blockchain, drones, autonomous vehicles, and esports labs prepare students for future careers. Sixth Form further bridges school, university, and industry through global partnerships and cutting-edge technology, ensuring students excel academically while acquiring real-world skills.
 
 
 GEMS School of Research and Innovation (SRI) is seeking a professional, organised, and proactive Receptionist and Admissions Assistant to join our team as we prepare for our grand opening in August 2025. This role is pivotal in creating a welcoming environment for all visitors and supporting our admissions processes shaping the school's onilne persona.
 
 
 
 Skills
 
 
 
 
 Key Accountabilities
 
 
 
 
 Front Desk &amp; Customer Service
 
 
 
 <ul>
 <li>
 Provide accurate, comprehensive, and timely information about school life, including curriculum and tour arrangements, to ensure a seamless and professional customer experience.
 </li>
 <li>
 Manage all telephone and in-person enquiries with courtesy and discretion, directing queries efficiently to the appropriate staff.
 </li>
 <li>
 Extend a warm and professional welcome to all visitors, upholding the school&rsquo;s reputation as a centre of excellence.
 
 
 </li>
 </ul>
 
 Social Media &amp; Communications
 
 
 
 <ul>
 <li>
 Support the Parent Relations Executive with social media content creation across platforms (Instagram, Facebook, LinkedIn, etc.).
 </li>
 <li>
 Assist in capturing photos and videos during school events and daily activities, ensuring alignment with brand standards.
 </li>
 <li>
 Help check student media consent records before content is shared.
 </li>
 <li>
 Use creative tools such as Canva or CapCut to assist with creating high-quality visual content.
 </li>
 <li>
 Work collaboratively with the communications team to contribute to a vibrant and consistent online presence for the school.
 
 
 </li>
 </ul>
 
 Events &amp; Community Engagement
 
 
 
 <ul>
 <li>
 Collaborate in organising and delivering school events, open days, and tours, ensuring seamless and professional experiences for attendees.
 </li>
 <li>
 Contribute to creating events that reflect the school&rsquo;s ethos and values, helping build a strong sense of community.
 
 
 </li>
 </ul>
 
 Administrative &amp; Flexible Support
 
 
 
 <ul>
 <li>
 Provide administrative and secretarial support to the wider team, ensuring accuracy and professionalism.
 </li>
 <li>
 Maintain accurate caller and visitor records, supporting follow-up and reporting.
 </li>
 <li>
 As a growing school, demonstrate flexibility to assist across functions when required, contributing positively to school priorities and the wider team effort.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (mandatory requirement).
 </li>
 <li>
 Outstanding command of the English language, both verbal and written.
 </li>
 <li>
 Strong organisational and administrative skills, with the ability to prioritise and manage multiple tasks in a fast-paced environment.
 </li>
 <li>
 Exceptional interpersonal and customer service skills, with a polished and professional manner.
 </li>
 <li>
 Confident and comfortable engaging with diverse groups of people, ensuring a warm, positive, and lasting impression.
 </li>
 <li>
 Ability to remain calm, composed, and efficient during peak periods.
 </li>
 <li>
 Fluency in a second language (espeically Arabic) is considered a strong advantage.
 
 
 </li>
 </ul>
 
 GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.
 
</div>

Receptionist with Social Media Support - Immediate Start

Explore 541+ Front desk officer in Dubai this October. Find roles across top companies and apply now to boost your career.

541 front desk officer jobs IN Dubai

Medical Receptionist

Receptionist

Receptionist - (Social Media Marketing)

Receptionist

Customer Service Representative

Female Branch Supervisor - Bedashing Beauty Lounge

Receptionist with Social Media Support - Immediate Start