receptionist

telephone operator

call center agent

data entry operator

reservations agent

front desk operator

Fairmont Hotels & Resorts

<div>
 <strong>
  Company Description
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  <br/>
 </strong>
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
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 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
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 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 As a Telephone Operator at Fairmont Doha, you'll serve as the welcoming voice of the hotel - handling both internal and external communications with warmth, professionalism, and grace. You&rsquo;ll facilitate guest service requests, ensure smooth inter-department coordination, manage emergencies, and safeguard guest satisfaction throughout their stay.
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 Key Responsibilities
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 <ul>
  <li>
   Promptly and courteously handle all incoming calls following established telephone etiquette.
  </li>
  <li>
   Log guest inquiries and requests accurately and follow up using systems like Opera PMS and Royal Service Manager
  </li>
  <li>
   Monitor and expedite guest requests, liaising with relevant departments to ensure timely delivery
  </li>
  <li>
   Serve as the central communication point in emergencies, coordinating responses per hotel safety protocols
  </li>
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   Manage wake-up calls, ensuring both accuracy and punctuality
  </li>
  <li>
   Record guest preferences, service interactions, and incidents in the appropriate systems
  </li>
  <li>
   Handle in-room dining orders and assist with coordination of guest-facing services as needed
  </li>
  <li>
   Uphold guest confidentiality and data privacy at all times
  </li>
  <li>
   Take proactive ownership of the guest experience, ensuring satisfaction through attentive communication and resolution
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   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prior experience in a frontline role within luxury hotel/s and/or resort/s - Front Office, Royal Services, or Call Centres is a valuable asset
  </li>
  <li>
   Excellent written and spoken English. Additional languages are advantageous
  </li>
  <li>
   Strong computer literacy, especially with systems like Opera PMS and Royal Service Manager (or equivalent platforms)
  </li>
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   Impeccable telephone etiquette and the ability to remain calm and courteous under pressure
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   A genuine passion for exceptional guest service and a track record of surpassing expectations
  </li>
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   Strong multitasking skills, good judgment, and composure in a high-paced environment
  </li>
 </ul>
</div>


Telephone Operator

Radisson Hotel Group

<div><b>Company Description</b><p><br>
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.<br>
<br>
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.</p><b><br>
Job Description</b><ul><li><br>
Provides courteous service to customers by operating the switchboard according to</li></ul><p>
 standards.</p><ul><li>Communicates clearly and courteously.</li><li>Demonstrates fluency in the use of equipment.</li><li>Transfers incoming calls promptly to the appropriate extension.</li><li>Assists customers make long distance calls by instructing them on the appropriate</li></ul><p>
 procedures and/or placing calls for them.</p><ul><li>Responds to customer questions regarding the hotel, in-house facilities and local events.</li><li>Provides courteous, prompt and accurate inter-hotel communications to staff and</li></ul><p>
 customers.</p><ul><li>Takes and delivers accurate and complete messages.</li><li>Ensures customer is awakened as requested by accepting, recording and executing</li></ul><p>
 wake-up calls.</p><ul><li>Communicates with authorised employees by using paging system and/or radio.</li><li>Follows established hotel security and safety policies as required.</li><li>Identifies and forwards incoming faxes, customer mail, packages and messages</li></ul><p>
 promptly.</p><ul><li>Prepares lists and reports as requested.</li><li>Checks the daily arrival list.</li><li>Practices &lsquo;Yes I Can&rsquo; attitude.</li></ul><b><br>
Qualifications</b><ul><li><p><br>
At least 2-3 years of experience in a telephone operator In a 3 to 5 star Hotel.</p></li><li><p>
Excellent communication skills&mdash;clear, courteous, and professional on the phone.</p></li><li><p>
Strong ability to manage multiple calls and prioritize effectively.</p></li><li><p>
Age range: 25 to 35 years old.</p></li><li><p>
Skilled in resolving customer inquiries and complaints promptly and courteously.</p></li><li><p>
Familiar with telephone systems, call routing, and basic office software.</p></li><li><p>
Capable of working well under pressure in a fast-paced environment.</p></li><li><p>
Demonstrates a proactive and positive &ldquo;Yes I Can&rdquo; attitude to problem-solving and customer service.</p></li></ul><b><br>
Additional Information</b><p><b><br>
Why Join Radisson Hotel Group?</b></p><p><b>
Live the Magic of Hospitality - </b>Be part of a team that creates <b>exceptional experiences and memorable moments</b> every day. Let your <b>Yes I Can!</b> spirit shine as you bring hospitality to life.</p><p><b>
Build a Great Career - </b>No matter your background or experience, we invest in your <b>growth, learning, and career development</b>&mdash;helping you reach your full potential.</p><p><b>
Experience the Team Spirit - </b>Join a workplace that&rsquo;s <b>inclusive, fun, and meaningful</b>. We celebrate diversity, support one another and foster a sense of belonging through our <b>Employee Resource Groups and inclusion initiatives</b>.</p><p><b>
Lead with Your Ambition - </b>Your ideas, passion and drive matter! We empower you to <b>make a difference</b>&mdash;in hospitality, your community and beyond.</p><p><b>
Enjoy Global &amp; Local Perks - </b>No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!</p><p><b>
Join us in shaping the future of hospitality!</b> If you&rsquo;re ready to <b>bring your talent, energy, and passion</b>, we&rsquo;d love to hear from you.</p><p><b>
Apply now and let&rsquo;s make every moment matter.</b></p><p>
We welcome applicants from all <b>backgrounds, abilities, and experiences</b>. If you need any adjustments during the application process, please let us know.</p></div>

Four Seasons

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>seaside retreat in the heart of Qatar&rsquo;s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world&rsquo;s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.
<p></p><div><div><p>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine&rsquo;s 100 Best Companies to Work for, every year since the survey began in 1998.<br>
</p></div><p></p><div><p>In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts:<br>
</p></div><p></p><div><p>&ldquo;The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It&rsquo;s the Golden Rule &ndash; the simple idea that if you treat people well, the way you would like to be treated, they will do the same.&rdquo; This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.<br>
</p></div><p></p><div><p>Join our Team
</p></div><div><ul><li><p>Work on a team that is built on mutual respect, collaboration and excellent service.
</p></li></ul></div><div><ul><li><p>Four Seasons provides employees with the same level of care that we expect to be shared with our guests.
</p></li></ul></div><div><ul><li><p>Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.<br>
 </p></li></ul></div><p></p><div><p>Four Seasons Hotel Doha:<br>
</p></div><p></p><div><p>Gazing over the Arabian Gulf, with a private beach and marina curving at its feet, Four Seasons Hotel Doha is a traveler&rsquo;s haven fashioned to the finest international standards. It is the centerpiece of Doha&rsquo;s outstanding waterfront landmark, the West Bay business and residential complex. Four Seasons is home to 237 guest rooms overlooking land and sea, nearly a quarter of which are suites. With refreshing contemporary elegance, the accommodations are enhanced by carefully detailed comforts and 21st-century conveniences.<br>
</p></div><p></p><div><p>Our Team:<br>
</p></div><p></p><div><p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.<br>
</p></div><p></p><div><p>Who We Look For:<br>
</p></div></div><p></p><div><div><p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.<br>
</p></div><p></p><div><p>Job Description:<br>
</p></div><p></p><div><ul><li><p>Highly motivated to interact with a discriminating clientele to exceed guest expectations, focused on meeting Four Seasons standards of excellence and achieving defined results.
</p></li></ul></div><div><ul><li><p>Is proficient with telephone switchboard, the hotel computer system and facsimile machines
</p></li></ul></div><div><ul><li><p>Provides general information and inquiries to all callers and is familiar with all Resort services, hours of operation, key hotel personnel, daily activities, special function , etc.
</p></li></ul></div><div><ul><li><p>Answers all incoming calls promptly with a pleasant tone of voice, using names when possible, and routes calls to proper extensions.
</p></li></ul></div><div><ul><li><p>Accepts and places wake-up calls for hotel guests
</p></li></ul></div><div><ul><li><p>Prepares and updates the telephone extension directory as required .
</p></li></ul></div><div><ul><li><p>Ensure accurate preparation and posting of charges for operator assisted calls
</p></li></ul></div><div><ul><li><p>Respond properly in any hotel emergency or safety situation.
</p></li></ul></div><div><ul><li><p>Assist with &quot;Do Not Disturb&quot; requests, screening calls, busy extensions, transferring calls, call forwarding, call holding, call pick-up, call waiting, three-way conversations, collect calls, visitors, and paging equipment.
</p></li></ul></div><div><ul><li><p>Report and log all telephone maintenance and operational problems, ensure follow - up on a continuous basis.
</p></li></ul></div><div><ul><li><p>Review telephone bills, resolve discrepancies, monitor call accounting system and interface with computer system to maximize revenues
</p></li></ul></div><div><ul><li><p>Ensure Fax received for internal and external guests should be delivered promptly.
</p></li></ul></div><div><ul><li><p>Maintain record of existing equipment, changes, additions and deletions.
</p></li></ul></div><div><ul><li><p>Ensure that All Four Seasons Chats should be acknowledged before 90 seconds . Answer and follow- up all guests request through Four Seasons Chats as per FS Chat Standards.
</p></li></ul></div><div><ul><li><p>Pre-arrival chat message to be sent to guests
</p></li></ul></div></div><div><div><ul><li><p>Handles Chat function of Four Seasons whenever required /Assigned.
</p></li></ul></div><div><ul><li><p>Complies with Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as set forth in the Employee handbook .
</p></li></ul></div><div><ul><li><p>Works harmoniously and professionally with co-workers and supervisors.<br>
</p></li></ul></div><p></p><div><p>Preferred Qualifications and Skills<br>
</p></div><p></p><div><ul><li><p>A minimum of 2 years of experience in same field.
</p></li></ul></div><div><ul><li><p>Reading, writing and oral proficiency in the English language.
</p></li></ul></div><div><ul><li><p>Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
</p></li></ul></div><div><ul><li><p>Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Internet and Micros.
</p></li></ul></div><div><ul><li><p>Good personal &amp; professional references.<br>
</p></li></ul></div><p></p><div><p>Our Offering:<br>
</p></div><p></p><div><p>Opportunities to build a successful career with global potential
</p></div><div><p>Unique strong culture - diversity of 50 different nationalities
</p></div><div><p>Living accommodation in a high quality, well-resourced apartment
</p></div><div><p>Excellent Training and Development opportunities
</p></div><div><p>Employee Recognition Programs
</p></div></div><div><p>Complimentary nights at FS Hotels Worldwide
</p></div><div><p>Paid annual home leave tickets
</p></div><div><p>Complimentary meals in employee restaurants
</p></div><div><p>Free transportation to work
</p></div><div><p>Medical coverage<br>
</p></div><p></p><div><p>Work Authorization:<br>
</p></div><p></p><div><p>Hotel will apply for the work authorization for a successful candidate.<br>
</p></div><p></p><div><p>Learn more about employment with Four Seasons:<br>
</p></div><p></p><div><p>You could also learn more about employment with Four Seasons via the following channels:
</p></div><div><p>https://www.facebook.com/FourSeasonsJobs
</p></div><div><p>https://www.linkedin.com/company/four-seasons-hotels-and-resorts
</p></div><div><p>http://jobs.fourseasons.com
</p></div><div><p>https://twitter.com/FourSeasonsJobs</p></div></div><p></p>

Inspire Management Training Center

<p>We are seeking a professional and friendly <b>Female Receptionist</b> to manage front desk operations for a well-established organization. The role serves as the first point of contact for visitors and clients, ensuring excellent customer service and efficient administrative support.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet and assist visitors and clients in a courteous and professional manner</li><li>Answer, screen, and direct incoming phone calls</li><li>Manage appointment schedules and maintain calendars</li><li>Handle incoming and outgoing correspondence efficiently</li><li>Maintain a tidy, organized, and presentable reception area</li><li>Assist with general administrative tasks as needed</li></ul><p><b>Requirements &amp; Skills:</b></p><ul><li>Excellent communication and interpersonal skills</li><li>Presentable and well-groomed appearance</li><li>Proficiency in MS Office applications</li><li>Prior experience in a receptionist or front desk role is preferred</li><li>Locally available in Qatar with valid visa and QID</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary (all-inclusive)</li><li>Learning and career growth opportunities</li></ul><p>Job Types: Full-time, Permanent</p><p>Education:</p><ul><li>Diploma (Preferred)</li></ul><p>Experience:</p><ul><li>Receptionist / Front Desk Agent: 2 years (Required)</li></ul><p>Language:</p><ul><li>English  (Required)</li></ul><p>Location:</p><ul><li>Doha (Required)</li></ul>

Receptionist (Female)

Hilton

<div><p>Front Desk Agent</p><p>
A Front Desk Agent assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience.</p><p><b><br>
What will I be doing?</b><br>
</p><p>As a Front Desk Agent, you will play a pivotal role in delivering an exceptional guest experience from the moment of arrival. With a warm and welcoming demeanor, you will assist in the daily operations of the Front Office, ensuring that every guest receives prompt, courteous, and personalized service:</p><ul><li>
Greet guests warmly and professionally upon arrival.</li><li>
Manage check-in and check-out procedures efficiently.</li><li>
Verify guest information and provide room keys and relevant details.</li><li>
Address guest inquiries, requests, and concerns promptly and courteously.</li><li>
Provide accurate information about hotel services, amenities, and local attractions.</li><li>
Ensure a high level of guest satisfaction through attentive and personalized service.</li><li>
Handle room reservations via phone, email, or in person.</li><li>
Update and manage booking systems accurately.</li><li>
Coordinate with housekeeping and other departments to ensure room readiness.</li><li>
Liaise with other departments (housekeeping, maintenance, concierge) to fulfill guest needs.<br>
Communicate special requests or VIP guest details to relevant teams.<br>
Attend daily briefings and contribute to team discussions.</li><li>
Process payments, issue receipts, and manage billing inquiries.</li><li>
Maintain accurate records of transactions and guest accounts.</li><li>
Handle guest complaints or issues with professionalism and empathy.</li><li>
Escalate unresolved matters to supervisors or management when necessary.</li><li>
Promote hotel services, upgrades, and special offers to guests.</li><li>
Identify opportunities for upselling to enhance guest experience and revenue.</li><li>
Maintain organized records and documentation.</li><li>
Manage incoming calls and emails efficiently.</li><li>
Ensure the front desk area is clean, organized, and welcoming.</li></ul><p><b>
What are we looking for?</b><br>
</p><p>Front Desk Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Excellent verbal and written communication skills.</li><li>
Strong interpersonal and customer service abilities.</li><li>
Ability to multitask and remain calm under pressure.</li><li>
Proficiency in basic computer applications (MS Office, email, booking systems).</li><li>
Attention to detail and organizational skills.</li><li>
Professional appearance and demeanor.</li><li>
Friendly, approachable, and courteous attitude.</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
Familiarity with hotel management systems (e.g., Opera, Fidelio).</li></ul><p><b><br>
What will it be like to work for Hilton?</b><br>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Front Desk Agent

STFS GROUP

<p><b>Job Summary:</b></p><p>Responsible for managing front office operations, greeting visitors, handling calls, coordinating communication, assisting management with administrative support, and ensuring a professional, efficient, and welcoming environment for clients, guests, and employees.</p><p><b>Key Responsibilities:</b></p><p><b>Reception &amp; Front Desk Duties</b></p><ul><li>Greet and welcome visitors and clients professionally.</li><li>Answer and route phone calls promptly and accurately.</li><li>Manage front desk cleanliness and ensure a pleasant atmosphere.</li><li>Maintain visitor logbook and issue visitor passes.</li><li>Handle incoming and outgoing mail, packages, and courier services.</li></ul><p><b>Customer Service</b></p><ul><li>Respond to customer inquiries via phone, email, or in-person courteously and efficiently.</li><li>Coordinate with relevant departments to resolve client issues.</li><li>Maintain customer feedback records and assist in service improvement.</li><li>Support the sales and operations team in client coordination when required.</li></ul><p><b>Secretarial &amp; Administrative Support</b></p><ul><li>Prepare correspondence, reports, and meeting minutes.</li><li>Schedule meetings, appointments, and travel arrangements for management.</li><li>Maintain filing systems, office records, and databases.</li><li>Handle confidential information with discretion and professionalism.</li><li>Coordinate with HR and other departments for administrative tasks.</li></ul><p><b>Office Coordination</b></p><ul><li>Manage office supplies, stationery, and pantry stock.</li><li>Ensure smooth communication between departments.</li><li>Assist in organizing company events, meetings, and visits.</li><li>Support in documentation and report compilation as assigned.</li></ul><p>Job Type: Full-time</p>

Receptionist/ Secretary

A to Z Services Group

<p>We are seeking a professional, well-presented Receptionist to manage the front desk, welcome visitors, handle phone and email enquiries, and provide excellent administrative support to our team.</p><p><b>Key responsibilities</b></p><ul><li>Greet and register visitors; manage incoming calls and emails professionally.</li><li>Maintain the reception area and ensure a positive first impression.</li><li>Manage meeting room bookings and coordinate visitor access.</li><li>Handle incoming/outgoing mail and courier services.</li><li>Support basic admin tasks: data entry, filing, scanning, and preparing documents.</li><li>Liaise with internal teams to resolve visitor queries and coordinate office services.</li></ul><p><b>Requirements</b></p><ul><li>Minimum 2 years experience in receptionist, front-desk or customer-service role.</li><li>Fluent in Arabic and English.</li><li>Excellent communication and interpersonal skills; professional appearance and demeanor.</li><li>Proficient with MS Office (Word, Excel, Outlook) and comfortable learning office systems.</li><li>Strong organisational skills, attention to detail, and ability to multitask.</li><li>Valid work authorization for Qatar (QID) or legal eligibility to work in Qatar.</li></ul><p><b>Equal Opportunity Statement</b></p><p>- We are an equal opportunity employer and welcome applications from all qualified candidates.</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>How many years of experience do you have?</li><li>What's your Visa status?</li><li>Do you have a valid QID</li><li>what's your current salary</li><li>what's your expected salary</li></ul>

Receptionist

Explore 205+ Front desk operator in Doha this November. Find roles across top companies and apply now to boost your career.

205 front desk operator jobs IN Doha

Telephone Operator

Telephone Operator

Telephone Operator

Receptionist (Female)

Front Desk Agent

Receptionist/ Secretary

Receptionist