receptionist

customer care coordinator / receptionist Jobs in Cairo

customer care coordinator / receptionist

front desk coordinator

front desk receptionist

front desk receptionist - sales office Jobs in Cairo

front desk receptionist - sales office

front desk receptionist sales office

Talaat Moustafa Group

<div>
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Welcome visitors at the front desk by greeting, directing, and announcing them appropriately.
 </li>
 <li>
 Answer screening and forwarding incoming phone calls.
 </li>
 <li>
 Direct visitors to the appropriate person and office.
 </li>
 <li>
 Ensure the reception area is tidy and presentable, with all necessary stationery and material.
 </li>
 <li>
 Provide basic and accurate information in person and via phone/email.
 </li>
 <li>
 Maintain the buildings' security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
 </li>
 <li>
 Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Fresh graduates are welcome to apply
 </li>
 <li>
 Experience in Hotels is a plus
 </li>
 <li>
 Bachelor's Degree in any related field
 </li>
 <li>
 Good command of English both written and spoken
 </li>
 <li>
 Good communication and interpersonal skills
 </li>
 <li>
 Attention to details
 </li>
 </ul>
</div>

Front Desk Receptionist - Sales Office

Cornerstone Development

<div>
 
 
 
 Job Summary
 
 
 
 
 The Receptionist will serve as the first point of contact for our organization, providing exceptional customer service and support to clients, visitors, and staff. This role involves managing front desk operations, handling inquiries, and ensuring a welcoming environment.
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 - Greet and assist visitors and clients in a friendly and professional manner.
 
 
 
 
 - Answer phone calls and direct them to the appropriate personnel.
 
 
 
 
 - Manage scheduling and appointments for staff members.
 
 
 
 
 - Handle incoming and outgoing mail and packages.
 
 
 
 
 - Perform administrative tasks as needed, including data entry and filing.
 
 
 
 
 - Collaborate with various departments to facilitate smooth communication.
 
 
 
 
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 - 3-5 years of experience in a receptionist or administrative role.
 
 
 
 - High school diploma or equivalent; additional certification in office administration is a plus.
 
 
 
 
 
 
 Skills and Competencies
 
 
 
 
 - Excellent verbal and written communication skills.
 
 
 
 
 - Strong interpersonal skills with the ability to interact effectively with diverse individuals.
 
 
 
 
 - Proficient in Microsoft Office Suite and basic computer skills.
 
 
 
 
 - Strong organizational skills and attention to detail.
 
 
 
 
 - Ability to multitask and prioritize tasks effectively.
 
 
 
 
 
 
 
 
</div>

Receptionist

Arabian Construction Co.

<div>
 
 At
 
 Arabian Construction Company (ACC)
 
 , we pride ourselves on professionalism, service excellence, and operational efficiency across every touchpoint&mdash;including our front office.
 
 
 We are seeking a
 
 Front Desk Receptionist
 
 to be the welcoming face of our organization and the first point of contact for clients, visitors, and team members. This role plays a vital part in creating a professional and friendly environment while supporting administrative functions that keep our office running smoothly.
 
 
 
 
 
 
 What You&rsquo;ll Achieve:-
 
 
 
 
 
 
 
 Guest Experience
 
 
 <ul>
 <li>
 Greet and welcome all visitors in a professional, courteous, and friendly manner, ensuring they feel acknowledged and well-guided upon arrival.
 </li>
 <li>
 Maintain a well-organized and presentable reception area that reflects ACC&rsquo;s standards of excellence.
 </li>
 <li>
 Manage the sign-in process and visitor logs in compliance with company security policies.
 </li>
 </ul>
 
 
 Communication &amp; Coordination
 
 
 <ul>
 <li>
 Answer, screen, and route incoming calls efficiently, taking accurate messages when necessary.
 </li>
 <li>
 Respond promptly to email and in-person inquiries with clear, helpful communication.
 </li>
 <li>
 Coordinate meeting room bookings and notify relevant parties of scheduled appointments.
 </li>
 </ul>
 
 
 Administrative Support
 
 
 <ul>
 <li>
 Handle incoming and outgoing mail, couriers, and deliveries.
 </li>
 <li>
 Support internal departments with clerical tasks such as filing, data entry, photocopying, and document preparation.
 </li>
 </ul>
 
 
 Professional Office Management
 
 
 <ul>
 <li>
 Maintain confidentiality and discretion in handling sensitive documents or conversations.
 </li>
 <li>
 Liaise with building management for facility needs, maintenance issues, or access control.
 </li>
 <li>
 Support leadership and other team members with ad hoc administrative requests and office coordination.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Bring to ACC
 
 
 <ul>
 <li>
 High school diploma required; associate degree or higher in business administration or related field preferred.
 </li>
 <li>
 2&ndash;5 years of experience in a front desk, administrative assistant, or office coordinator role.
 </li>
 <li>
 Strong verbal and written communication skills in English (Arabic or French is a plus).
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
 </li>
 <li>
 Excellent interpersonal skills, professional demeanor, and a customer-service mindset.
 </li>
 <li>
 Ability to multitask and stay organized in a fast-paced environment.
 </li>
 <li>
 Dependable, punctual, and committed to maintaining high professional standards.
 </li>
 </ul>
 
 
 
 
 
 Why ACC?
 
 
 
 At ACC, we believe that every role contributes to our success&mdash;from the job site to the front office. As a member of our team, you&rsquo;ll be part of a supportive, dynamic environment that values professionalism, teamwork, and personal growth. We offer opportunities to grow within the company and contribute to projects that are shaping the future of construction and infrastructure across the region.
 
</div>

Front Desk Receptionist

Al-Mansour Automotive

<div>
 
 We're seeking a detail-oriented and professional team player to serve as the first point of contact for visitors at our office. The ideal candidate will greet guests with warmth and professionalism, while also supporting daily administrative and clerical tasks to ensure smooth office operations.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Greet and welcome visitors in a courteous and well-spoken manner.
 </li>
 <li>
 Answer and direct incoming phone calls promptly and professionally.
 </li>
 <li>
 Manage inbound and outbound mail and deliveries.
 </li>
 <li>
 Maintain a tidy and organized reception area.
 </li>
 <li>
 Provide general administrative and clerical support to various departments.
 </li>
 <li>
 Assist with scheduling, filing, and document preparation as needed.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 High school diploma or equivalent; additional administrative training is a plus.
 </li>
 <li>
 Previous experience in a receptionist or front office role preferred.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Ability to maintain a positive attitude and professional demeanor.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
 </li>
 </ul>
 
 
</div>

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25138992
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.
 
 
 The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team &ndash; comprised of Butlers and Butler Valets &ndash; and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.
 
 
 While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler&rsquo;s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Butler Services
 
 
 
 <ul>
 <li>
 Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.
 </li>
 <li>
 Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.
 </li>
 <li>
 Manages VIP guests&rsquo; schedules as appropriate to support potential needs.
 </li>
 <li>
 Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.
 </li>
 <li>
 Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.
 </li>
 <li>
 Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.
 </li>
 <li>
 Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.
 </li>
 <li>
 Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
 </li>
 <li>
 Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.
 </li>
 <li>
 Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.
 </li>
 <li>
 Continuously strives with the team to provide the bespoke and uncompromising services.
 </li>
 <li>
 Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).
 
 
 </li>
 </ul>
 
 Supporting Management of Front Desk Team
 
 
 
 <ul>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Encourages and building mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Serving as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
 </li>
 <li>
 Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
 
 
 </li>
 </ul>
 
 Guest Relations
 
 
 
 <ul>
 <li>
 Sets the standard and tone for how Butler team members drive guest relations.
 </li>
 <li>
 Coaches team members to recognize and build rapport with guests.
 </li>
 <li>
 Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.
 </li>
 <li>
 Verifies Butler teams manage guests&rsquo; schedules to anticipate potential needs.
 </li>
 <li>
 Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.
 </li>
 <li>
 Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.
 </li>
 <li>
 Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?
 </li>
 <li>
 Assists other employees to verify proper coverage and prompt guest service.
 
 
 </li>
 </ul>
 
 Managing Departmental Costs
 
 
 
 <ul>
 <li>
 Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
 </li>
 <li>
 Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.
 </li>
 <li>
 Supervises and approves the budgeting and ordering of product and supplies in support of butler services.
 </li>
 <li>
 Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.
 </li>
 <li>
 Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
 </li>
 <li>
 Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals&rsquo; needs. Includes control of attendance by using software used by Human Resources Department.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.
 </li>
 <li>
 Verifies recognition of employees is taking place across areas of responsibility.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Head Butler-St. Regis

LeadInTop

<div>
 
 <ul>
 <li>
 As the first point of contact for our company, the Receptionist will greet visitors and deliver exceptional customer service.
 
 </li>
 <li>
 Answer, screen, and forward incoming phone calls. Provide basic and accurate information in-person and via phone/email.
 
 </li>
 <li>
 Supports managers and employees through a variety of tasks related to organization and communication.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 <ul>
 <li>
 Good verbal and written communication skills are important for interacting with colleagues, clients, and external contacts.
 
 </li>
 <li>
 Strong organizational abilities are crucial for managing tasks, schedules, and priorities efficiently.
 
 </li>
 <li>
 The ability to identify issues, evaluate options, and implement solutions is valuable in handling administrative challenges.
 
 </li>
 <li>
 Proficiency in office software such as Microsoft Office (Word, Excel, PowerPoint), email management.
 
 </li>
 <li>
 Proficiency in internet and computer-related tasks.
 
 </li>
 <li>
 +1 Experience at the same filed.
 
 </li>
 <li>
 Must have high management skills.
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 
 <ul>
 <li>
 Social and Medical Insurance.
 
 </li>
 <li>
 2 Days Off.
 </li>
 </ul>
</div>

Admin

Hilton

<div>
 A Guest Relations Officer engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more.
 
 
 
 What will I be doing?
 
 
 
 As a Guest Relations Officer, you will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team Member truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests
 </li>
 <li>
 Be responsible for special room assignments and suite occupancies
 </li>
 <li>
 Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room
 </li>
 <li>
 Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival
 </li>
 <li>
 Manage the Guest Relations Desk in the hotel lobby
 </li>
 <li>
 Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements
 </li>
 <li>
 Maintain the inventory of Guest amenities
 </li>
 <li>
 Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Guest Relations Officer serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Calm, efficient, and organized with great attention to detail
 </li>
 <li>
 Excellent personal presentation and communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of Guest service
 </li>
 <li>
 Ability to multi-task while maintaining a positive attitude when working with a VIP Guest
 </li>
 <li>
 Computer literate and able to navigate through Company systems
 </li>
 <li>
 Professional manner with an emphasis on hospitality and guest service
 </li>
 <li>
 Guest relations experience in the hotel, leisure, and/or entertainment sectors
 </li>
 <li>
 Proven ability to listen and respond to demanding Guest needs
 </li>
 <li>
 Conflict resolution experience
 </li>
 <li>
 Cash handling experience
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Ramses
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Guest Relations Officer

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682 front desk receptionist sales office jobs IN Cairo

Front Desk Receptionist - Sales Office

Receptionist

Front Desk Receptionist

Receptionist

Head Butler-St. Regis

Admin

Guest Relations Officer