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front desk worker

Millennium Plaza Downtown Dubai

<div>As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
Key Job Responsibilities:<ul>
<li>
Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.</li>
<li>Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.</li>
<li>Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.</li>
<li>Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.</li>
<li>Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.</li>
<li>Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.</li>
<li>Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.</li>
<li>Safeguard guest privacy by refraining from disclosing any guest details.</li>
<li>Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Front Desk Agent

ManpowerGroup Middle East

<div>
 
 In this role, you will be the first point of contact for our visitors and play a vital role in creating a positive first impression. You will be responsible for a variety of administrative and operational tasks, ensuring the smooth functioning of the front desk and supporting the overall operations of the IT Services team.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 
 Greet visitors:
 
 Warmly welcome visitors, staff, and clients, ensuring a professional and friendly environment.
 </li>
 <li>
 
 Manage the front desk:
 
 Answer phones, manage incoming emails, and direct inquiries to the appropriate staff member.
 </li>
 <li>
 
 Schedule appointments:
 
 Schedule meetings for team members using online calendars and confirm appointments with attendees.
 </li>
 <li>
 
 Visitor management:
 
 Process visitor information, issue visitor badges, and maintain visitor logs.
 </li>
 <li>
 
 Maintain office supplies:
 
 Order and maintain a stock of necessary office supplies, ensuring availability for staff.
 </li>
 <li>
 
 Administrative support:
 
 Provide general administrative support to the IT Services team, such as photocopying, scanning documents, and filing.
 </li>
 <li>
 
 Maintain office environment:
 
 Contribute to a clean, organized, and professional work environment.
 </li>
 <li>
 
 Other duties as assigned:
 
 Perform other duties as assigned by the supervisor or manager.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 High School Diploma or equivalent qualification.
 </li>
 <li>
 Minimum 1 year of experience in a similar administrative or customer service role.
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to interact confidently with a diverse clientele.
 </li>
 <li>
 Strong organizational and time management skills, with the ability to prioritize multiple tasks effectively.
 </li>
 <li>
 Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
 </li>
 <li>
 Ability to learn new software and technologies quickly.
 </li>
 <li>
 Fluency in English (written and spoken) is a must. Arabic language skills are a plus.
 </li>
 <li>
 Professional and courteous demeanor, with a positive and proactive attitude.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 </ul>
 
 
</div>

Front Desk Staff

Suneer Holding

Job description:The Front office is responsible for providing a friendly, welcoming and efficient service to all customers, in line with the Management&rsquo;s vision and values on customer satisfaction. The main purposes of the front office staff are to respond courteously to guests&rsquo; requests, play main part in the general running of the reception desk and help the Doctors to maintain a smooth consultation bookings service.1. Ensure the smooth flow of front desk operations.2. Greet and welcome patients and visitors in a friendly and professional manner, ensuring a positive first impression of the center.3. Answer phone calls, emails, and walk-in inquiries, directing them appropriately while providing accurate information.4. Schedule, confirm, and manage patient appointments efficiently.5. Provide clear and accurate information regarding insurance claims, including coverage details, claim processes, and any necessary documentation.6. Assist patients with filling out insurance forms and ensure all paperwork is completed correctly and submitted on time.7. Coordinate with insurance providers, helping to resolve any issues or questions related to claims and coverage.8. Maintain patient records and ensure confidentiality.9. Maintain and manage the front office area, ensuring it is neat and professional.10. Handle incoming and outgoing mail, packages, and deliveries.11. Assist with billing inquiries, process payments, and issue receipts.12. Build a good rapport with all customers to producing excellent feedback and guest satisfaction/customer care.13. Deal with customer complaints/issues in quickly, effectively and courteous manner, providing or seeking solutions as quickly as possible.14. To be responsible for accurate and efficient accounts and customer billing processes.15. Ensure the usage of suggestive selling techniques to upsell treatment/packages and to increase footfall &amp; revenue.16. To undertake general office duties, including correspondence, software, emails, filing and reports to ensure the smooth running of the operations.17. Ensure treatment room/therapist are allocated as per the advice of Doctors and as per guest preference and special requests.18. Ensure prompt responds to telephone and in-person inquiries regarding booking, information and patient concern. Keeping a record of the same.19. Ensure proper response /follow ups for all the enquiries/phone calls and keeping record of the same.20. Keep accurate record of medicine stock, sales and usage.21. Report any maintenance, breakage or cleanliness problems to the relevant manager.22. Maintain a good rapport with other departments like Doctors and therapists.Job Type: PermanentJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Front Desk Receptionist

Best Vision Human Resource Consultancy LLC

<ul><li>Two Years of experience as a Front office agent or similar role in the Hospitality industry, with Fluency in English and Arabic, is an added advantage.</li><li>Strong ability to work with VIPS, the local &amp; international travel community.</li><li>Strong interpersonal &amp; problem-solving abilities, as well as computer literacy, are essential.</li></ul>Job Type: Full-timePay: AED1,500.00 - AED2,000.00 per month

Front Desk Agent - 2

Highness Beauty Clinics

We&rsquo;re Hiring: European Female Clinic Front Desk Receptionist / Customer Service ExecutiveWe're seeking a skilled and customer-focused Clinic Front Desk Receptionist to join our team in Dubai. As the first point of contact for our clients, you'll play a vital role in delivering exceptional customer service and ensuring seamless clinic operations.Key Responsibilities:<ul><li>Manage front desk operations, including greeting clients and handling phone calls</li><li>Book appointments and manage schedules efficiently</li><li>Prepare and process patient invoices, ensuring accurate charges</li><li>Provide excellent customer service, responding to client inquiries and concerns</li></ul>Requirements:<ul><li>Minimum 3 years of experience as a receptionist in a healthcare setting</li><li>Fluency in English with excellent communication skills</li><li>Good presentation and telephone manners</li></ul>Ideal Candidate:<ul><li>Already located in Dubai</li><li>European Female candidate who is able to join immediately</li></ul>If you're a motivated and customer-focused individual looking for a full-time role, we'd love to hear from you.Send your resume to info@highnessclinics.ae with the subject line &ldquo;Clinic Front Desk Receptionist.&rdquo;Job Type: Full-timeExperience:<ul><li>Clinic: 3 years (Required)</li></ul>

European Female Clinic Front Desk Receptionist

Idea Academy

Job opening for a Trainer in Front Desk and Reception14/10/2025One of Malta's leading and rapidly emerging institutions in Europe, known for its wide range of industry-driven and job-oriented programs, is inviting applications for the position of Front Desk and Reception Training at its Dubai campus.Key Responsibilities:&middot; Deliver high-quality, engaging training sessions on front desk and reception skills.&middot; Develop and update course materials, training manuals, and practical exercises.&middot; Train students in areas such as:&middot; Guest/customer handling techniques&middot; Phone etiquette and email communication&middot; Reservation and booking systems (PMS software)&middot; Check-in/check-out procedures&middot; Professional grooming and body language&middot; Complaint resolution and service excellence&middot; Evaluate student performance and provide constructive feedback.Requirements:&middot; Bachelor&rsquo;s degree in Hospitality, Business Administration, or a related field (Master&rsquo;s preferred).&middot; Minimum 3&ndash;5 years of experience in front desk, reception, or customer service roles.&middot; Prior experience in training, teaching, or coaching is highly desirable.&middot; Excellent communication and interpersonal skills.&middot; Strong organizational and presentation abilities.&middot; Familiarity with hotel/property management systems (e.g., Opera, Fidelio) is a plus.&middot; Willing to work in the evening and or weekendsWhat We Offer:&middot; Competitive remuneration&middot; Opportunity to be part of a growing international education brandJob Type: Contract

Trainer for Front Desk and Reception

Kapico Group Holding Company

Job Overview:We are looking for a professional and energetic Female Front Desk &amp; Sales Executive to manage our reception desk and sales operations for our Car Care Services division. The ideal candidate will be the first point of contact for customers, ensuring excellent service and engagement while also driving sales of car care services. Candidates with prior experience in automotive, customer service, or retail sales are strongly preferred.Key Responsibilities: Front Desk &amp; Customer Service:&middot; Welcome and greet customers professionally at the reception.&middot; Handle incoming calls, emails, and walk-in inquiries.&middot; Schedule car care service appointments and coordinate with the workshop team.&middot; Maintain a clean, professional, and organized front desk environment.&middot; Provide accurate service information and handle customer requests.Sales &amp; Business Development:&middot; Promote and sell car care packages and services to walk-in and corporate clients.&middot; Identify customer needs and recommend suitable service solutions.&middot; Prepare quotations, proposals, and service invoices.&middot; Follow up with leads, inquiries, and existing clients to close sales.&middot; Build and maintain strong client relationships for repeat and referral business.&middot; Track sales activities, generate reports, and share feedback with management.KRA (Key Result Areas):1. Front Desk Management &ndash; Smooth handling of reception &amp; customer inquiries.2. Sales Target Achievement &ndash; Meeting monthly/quarterly sales goals.3. Customer Relationship Management &ndash; Ensuring satisfaction and loyalty.4. Lead Generation &ndash; Identifying and pursuing new service opportunities.5. Service Coordination &ndash; Effective communication between customers and workshop team.KPI (Key Performance Indicators):&middot; Customer satisfaction score (walk-in &amp; call feedback)&middot; Number of service appointments/bookings handled per month&middot; Monthly sales revenue generated (AED)&middot; Number of new clients acquired &amp; retained&middot; Conversion rate from inquiries to closed deals&middot; Accuracy in documentation &amp; invoicingCompetencies &amp; Skills:&middot; Languages: Fluent in Arabic &amp; English (spoken &amp; written)&middot; Front Office Skills: Polished communication, professional grooming &amp; hospitality approach&middot; Sales Acumen: Strong understanding of B2C sales in automotive services&middot; Customer Orientation: Patient, service-driven, and attentive to client needs&middot; Negotiation: Confident in handling objections &amp; closing deals&middot; Organization: Efficient in multitasking between reception &amp; sales duties&middot; Tech-Savvy: Proficient in MS Office, POS systems, and CRM software&middot; Time Management: Ability to prioritize and work in a fast-paced environmentJob Types: Full-time, Permanent

Sales Executive

Explore 459+ Front desk worker in Dubai this October. Find roles across top companies and apply now to boost your career.