receptionist

front desk receptionist

sales representative

office administrator

office assistant

front office representative

Shangri-La Group

<div>
 
 Find Your Shangri-La in Shangri-La
 
 
 
 Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai&rsquo;s glittering skyline, every visit becomes an unforgettable experience .
 
 
 
 About The Role
 
 
 
 As a
 
 Front Office Receptionist
 
 , you will be responsible for delivering exceptional guest services within Front Office areas in a friendly and courteous manner. You will perform all duties efficiently, professionally, and with the highest standards of hospitality always.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Be well versed with the daily arrival and the type of arrival guests, e.g., return guest, Shangri-La Circle, VIP.
 </li>
 <li>
 Register all guests with required details and ensure all amenities are in room prior to guest arrival.
 </li>
 <li>
 Coordinate with the Bell desk and Concierge to assist guest with luggage upon check-in and checkout.
 </li>
 <li>
 Check-in/check-out guests as per Shangri-La standards and procedures.
 </li>
 <li>
 Greeting and welcoming guests as soon as they arrive at the reception.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Have proven work experience as a Receptionist, Front Office Representative, or similar role in a luxury hotel or a 5* hotel environment
 </li>
 <li>
 Strong communication skills, both written and verbal, with fluency in English (and local language).
 </li>
 <li>
 Is proficient in Microsoft Office Suite and fully understands room operations
 </li>
 <li>
 Must be detail-focused and guest-oriented
 </li>
 <li>
 Enjoy problem solving with a can-do attitude
 </li>
 <li>
 Has strong interpersonal skills, solid written and verbal communication skills
 </li>
 <li>
 Takes pride in being a hotelier and enjoys interacting with people
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 A workplace that values your passion and supports self-realization and personal growth.
 </li>
 <li>
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 </li>
 <li>
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 </li>
 <li>
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
 
 </li>
 </ul>
 We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
 
 We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
</div>

Front Office Receptionist

TALENTMATE

<div>
 
 Job Description
 
 
 
 As a Receptionist, you will be the first point of contact for our organization, responsible for ensuring a warm, welcoming, and efficient front desk experience for all visitors and staff. You will manage a variety of administrative tasks, providing essential support across departments and helping to sustain an organized and productive work environment. Being the face of the company, your role is pivotal in influencing customer perception and reinforcing a positive company image. This position requires excellent communication skills, the ability to multi-task in a fast-paced setting, and a commitment to confidentiality and professionalism.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Greet and welcome guests as soon as they arrive at the office promptly.
 </li>
 <li>
 Direct visitors to the appropriate person and meeting rooms efficiently.
 </li>
 <li>
 Answer, screen, and forward incoming phone calls professionally and courteously.
 </li>
 <li>
 Ensure the reception area is tidy and presentable, with all necessary stationery and materials.
 </li>
 <li>
 Provide basic and accurate information in-person and via phone/email.
 </li>
 <li>
 Receive, sort, and distribute daily mail and deliveries regularly and on time.
 </li>
 <li>
 Maintain office security by following safety procedures and controlling access via the reception desk.
 </li>
 <li>
 Manage and schedule appointments ensuring optimal time management and organization.
 </li>
 <li>
 Coordinate with company staff to ensure smooth office operations and communication.
 </li>
 <li>
 Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
 </li>
 <li>
 Support continuity among work teams by documenting and communicating actions, irregularities, and needs.
 </li>
 <li>
 Keep updated records of office expenses and costs for budgetary controls.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven work experience as a Receptionist, Front Office Representative, or similar role.
 </li>
 <li>
 Proficiency in Microsoft Office Suite and ability to learn company-specific software.
 </li>
 <li>
 Hands-on experience with office equipment like fax machines and printers.
 </li>
 <li>
 Professional appearance and attitude are crucial to maintain the company image.
 </li>
 <li>
 Excellent organizational skills and the ability to prioritize tasks effectively.
 </li>
 <li>
 Strong written and verbal communication skills with a keen attention to detail.
 </li>
 <li>
 Customer service orientation with the ability to handle challenging situations.
 </li>
 <li>
 High school graduate; additional certification in Office Management is a plus.
 
 
 </li>
 </ul>
 Job Details
 
 
 Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.talentmate.com Job Function: Administrative Support Company Industry/
 
 
 Sector: Recruitment &amp; Staffing
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

Receptionist 28F26

INDIANISH HR CONSULTANT

Front Office Executive cum Sales CoordinatorLocation: Dubai, UAE Employment Type: Fixed Salary + Commission-BasedWe are seeking a dynamic and target-oriented Front Office Executive cum Sales Coordinator to join our growing immigration and study abroad consultancy in Dubai.Key Responsibilities:<ul><li>Managing front office operations and attending walk-in clients</li><li>Handling inquiries via calls, WhatsApp, and email</li><li>Coordinating with the sales team for lead follow-ups and conversions</li><li>Maintaining client records and documentation</li><li>Supporting daily administrative and sales tasks</li><li>Achieving monthly conversion targets</li></ul>Requirements:<ul><li>Excellent communication skills in English (additional languages are an advantage)</li><li>Strong sales, convincing, and customer service skills</li><li>Professional appearance and positive attitude</li><li>Basic computer knowledge (MS Office, CRM systems)</li><li>Previous experience in sales/front office preferred</li></ul>Compensation:<ul><li>Attractive commission-based structure</li><li>High earning potential for strong performers</li></ul>Interested candidates may share their CV to hr@indianish.in or +97152 146 4911Job Type: Full-timePay: AED1,500.00 - AED2,000.00 per month

Front Office Executive

Al-Futtaim

<div>Job Requisition ID: 176380
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role: 
<ul>
<li>The Customer Service Representative (CSR) plays a vital role in delivering exceptional service at the front office, ensuring seamless rental transactions from pickup to return. As the company's face, the CSR is responsible for greeting customers professionally, processing rental transactions, handling inquiries, complaints, and service requests efficiently. The role is critical in promoting additional products and services to drive sales and maximize revenue, contributing to the overall business performance through proactive selling and excellent service. Collaboration with operations and fleet teams ensures vehicle availability and service, while supporting loyalty program enrollment enhances the brand's reach. Adherence to company policies, maintaining accurate records, and ensuring smooth process flow between operations and rental are crucial for achieving desired service and quality levels.</li></ul> 
 
What You Will Do: 

<ul>
<li>Greet customers professionally and create a welcoming front-office environment.</li>
<li>Process rental transactions accurately, including check-ins, check-outs, and returns.</li>
<li>Upsell additional products and services (e.g., insurance, upgrades, GPS, fuel plans) to maximize revenue.</li>
<li>Handle customer inquiries, complaints, and service requests efficiently and professionally.</li>
<li>Verify customer credentials and ensure compliance with rental policies and procedures.</li>
<li>Inspect vehicles with customers at pickup and return for damage, cleanliness, and fuel levels.</li>
<li>Maintain accurate records in the rental management system.</li>
<li>Ensure timely and accurate invoicing for all rental transactions and additional charges.</li>
<li>Collaborate with operations and fleet teams to ensure vehicle availability and timely service.</li>
<li>Resolve issues quickly to ensure a high level of customer satisfaction.</li>
<li>Support loyalty program enrollment and promote brand offers and campaigns.</li>
<li>Maintain a clean and organized front-office workspace.</li>
<li>Monitor and follow up on reservations, no-shows, and late returns.</li></ul> 
 
Required Skills To Be Successful: 
<ul>
<li>Strong customer relations and team building skills.</li>
<li>Strong commercial acumen.</li>
<li>Effective in setting priorities and scheduling activities.</li>
<li>Excellent communication, problem solving, and analytical skills.</li></ul> 
 
What Equips You For The Role: 
<ul>
<li>University graduate.</li>
<li>At least 2-year experience in the customer service industry.</li>
<li>General understanding of the car rental industry.</li>
<li>Fluent English. Arabic and other language skills will be an advantage.</li></ul> 
About Al-Futtaim Group Real Estate 
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. 
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
About Al-Futtaim Malls 
Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
About Al-Futtaim Engineering &amp; Technologies 
Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions. 
 
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. 
 
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. 
 
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</div>

Customer Service Representative

Raffles

<div>Company Description 
Raffles Hotels &amp; Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.
Raffles Dubai
An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres.
About the Application Process:
At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 
Job Description 
We invite you to join the world of luxury hospitality at Raffles Dubai as our new Front Office Agent. The purpose of this position is to manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries. This position reports to Front Office Supervisor.
KEY ROLES &amp; RESPONSIBILITIES<ul><li>
Register and room all guest arrivals according to established procedures</li><li>
Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system</li><li>
Maintain cashier float and ensure accurate daily report of all money received</li><li>
Cash hotel guests&rsquo; personal and travelers checks and assist with currency exchange</li><li>
Keep abreast of all modifications to accounting policies and procedures</li><li>
Attend to guests&rsquo; request of using the service of safety box at all times</li><li>
Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs</li><li>
Attend to guest&rsquo;s complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist</li><li>
Is familiar with other Raffles properties so that guest indicating any next destination on the registration card can be &ldquo;sold&rdquo; an onward booking to another Raffles property</li><li>
Ensure that the guests depart the hotel with a positive impression of hotel service</li><li>
Perform the audit balances and prepare all reports for audit in an orderly fashion</li><li>
When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals</li><li>
Maintain comprehensive knowledge of standard reservation procedures</li><li>
Maintain exemplary department standards of behavior and appearance and attitude</li><li>
Ensure front desk work area is kept clean and in an orderly state at all times</li><li>
Is fully aware of the Credit policy</li><li>
Adhere to OH&amp;S policies and procedures</li><li>
Perform related duties and special projects assigned</li></ul> 

Qualifications 
What will you bring to this role?
PERSONAL ATTRIBUTES<ul><li>
Strong written and verbal communication skill in English</li><li>
Able to develop rapport with and gain support from Colleagues and Management staff</li><li>
Ability to work cohesively with co-workers as part of a team</li><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>
Ability to promote positive relations with all guests and patrons</li><li>
Able to exercise good judgment with difficult guests</li><li>
Understanding and ability to work in a multi-cultural environment</li><li>
Embrace the Raffles brand promise and luxury in your role and in all your interactions.</li><li>
Foster an inclusive environment where every individual feels valued and respected</li></ul>
QUALIFICATIONS<ul><li>
Post Secondary Education or relevant qualifications in Hotel Management</li><li>
Arabic or a European language capability</li></ul>
EXPERIENCE<ul><li>
Minimum 2 years Guest Relations experience preferably in a four or five star hotel</li></ul> 

Additional Information 
Employee Benefits:
 
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont &amp; Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
Our Values
Respect: 
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: 
We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: 
We celebrate our differences. We support each other and we always stand together.
Empowerment: 
We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: 
We build trust through mutual respect and being authentic.
Diversity &amp; Inclusion
Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</div>

Front Office Agent

SECTIONS GROUP

We are seeking a professional and friendly Receptionist to manage our front desk operations and provide administrative support. The ideal candidate should have excellent communication skills, strong organizational abilities, and a customer-service mindset.Key Responsibilities:Greet and welcome guests in a professional mannerAnswer, screen, and forward incoming phone callsHandle inquiries and address complaintsReceive and distribute letters, packages, and deliveriesPrepare outgoing mail and correspondenceCheck, sort, and forward emailsMaintain updated records and filesMonitor office supplies and place orders when requiredRequirements:Proven experience as a receptionist or Front Desk RepresentativeProficient in English (spoken and written)Strong knowledge of MS Office (especially Excel and Word)Excellent communication and interpersonal skillsGood organizational and multitasking abilitiesStrong problem-solving skillsJob Type: Full-timeExperience:<ul><li>receptionist: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>Work Location: In person

Receptionist

Growth Tech

We are seeking a professional and customer-focused Arabic-speaking Clinic Receptionist to manage front desk operations and provide excellent service to patients. The ideal candidate will be fluent in Arabic and English, organized, detail-oriented, and able to handle administrative and patient-facing responsibilities in a fast-paced healthcare environment.Key Responsibilities Front Desk &amp; Patient Interaction<ul><li>Greet and assist patients and visitors in a courteous and professional manner</li><li>Answer incoming calls and respond to inquiries in Arabic and English</li><li>Schedule, confirm, and reschedule appointments</li><li>Register new patients and update existing patient records</li><li>Guide patients through clinic processes and required documentation</li><li>Maintain accurate patient records in the clinic management system</li><li>Handle billing, invoicing, and payment collection (cash, card, insurance)</li><li>Verify insurance details and coordinate approvals when required</li><li>Prepare daily reports and maintain organized filing systems</li><li>Coordinate with doctors, nurses, and other departments as needed</li><li>Maintain patient confidentiality and comply with healthcare privacy regulations</li><li>Resolve patient concerns professionally and escalate when necessary</li><li>Ensure the reception area remains clean, organized, and welcoming</li></ul>Qualifications &amp; Requirements<ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree preferred)</li><li>Proven experience as a receptionist, front desk officer, or customer service representative (healthcare experience preferred)</li><li>Fluency in Arabic and English (spoken and written)</li><li>Proficiency in MS Office and clinic/hospital management software</li><li>Strong communication and interpersonal skills</li><li>Professional appearance and positive attitude</li><li>Ability to multitask and work under pressure</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>How much your expected salary?</li><li>Are you available to join immediately?</li></ul>Experience:<ul><li>Clinic Receptionist: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Clinic Receptionist

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