sales executive

sales manager

sales coordinator

sales consultant

commercial manager

group sales manager

Marriott International

<div>Additional Information 
Job Number25171219 
Job CategorySales &amp; Marketing 
LocationJW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY
Responsible for proactively soliciting and handling group/catering related opportunities for all participating properties. Handles group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity and appropriately places business into the right brand/property to maximize revenue. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely manner for proper service delivery and in accordance with brand standards. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience.
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li></ul>
CORE WORK ACTIVITIES
Building Successful Relationships that Generate Sales Opportunities
<ul><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li></ul>
<ul><li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li></ul>
<ul><li>Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li></ul>
<ul><li>Manages and develops relationships with key internal and external stakeholders.</li></ul>
<ul><li>Provides accurate, complete and effective turnover to Event Management.</li></ul>
Conducting Daily Sales Activities that Achieve Department Goals
<ul><li>Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.</li></ul>
<ul><li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li></ul>
<ul><li>Uses sales resources and administrative/support staff effectively.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul>
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
<ul><li>Identifies new group/catering business to achieve personal and property revenue goals.</li></ul>
<ul><li>Understands the overall market - competitors&rsquo; strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li></ul>
<ul><li>Closes the best opportunities for the property based on market conditions and property needs.</li></ul>
<ul><li>Monitors same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul>
Providing Exceptional Customer Service to all Guests and Customers
<ul><li>Supports the company&rsquo;s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li></ul>
<ul><li>Services our customers in order to grow share of the account.</li></ul>
<ul><li>Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Provides excellent customer service consistent with the daily service basics of the brand.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer&rsquo;s expectations.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.</li></ul>
<ul><li>Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li></ul>
Additional Sales and Marketing Responsibilities
<ul><li>Utilizes intranet for resources and information.</li></ul>
<ul><li>Conducts site inspections.</li></ul>
<ul><li>Creates contracts as required.</li></ul>
<ul><li>Participates in and practices daily service basics of the brand.</li></ul></div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Multi-Property Group Sales Manager-India

The First Group

The Cluster Sales Manager Groups will be responsible for driving group sales performance across The First Group Hospitality portfolio, which includes 8 hotels under renowned franchised brands such as Wyndham, IHG, and Marriott. This role oversees both proactive and reactive sales for MICE and Leisure groups, ensuring maximum revenue generation, strong client relationships, and consistent brand representation across all hotel levels. Key Responsibilities: <ul> <li>Develop and implement effective sales strategies to achieve group revenue targets across the cluster.</li> <li>Handle both proactive sales (new business development) and reactive sales (incoming leads and RFPs).</li> <li>Manage all aspects of MICE and Leisure group segments, ensuring timely communication, proposals, and conversions.</li> <li>Build and maintain strong relationships with key travel agents, DMCs, corporate clients, and event organizers.</li> <li>Collaborate closely with Revenue, Marketing, and Operations teams to optimize business opportunities and group performance.</li> <li>Conduct regular market analysis to identify trends, competitors, and new opportunities.</li> <li>Prepare sales reports, forecasts, and performance reviews for management.</li> <li>Represent the hotels at trade shows, exhibitions, and client events to enhance brand visibility.</li> <li>Maintain consistency in brand standards and service delivery across all properties.</li> <li>Train and support property-based sales teams to ensure alignment with cluster strategies.</li> </ul>

Cluster Sales Manager Groups

7 Management Dubai

Key Responsibilities :<div><div><div> Sales Strategy &amp; Revenue Generation : Develop and execute a sales strategy to drive event and group booking revenues across F&amp;B venues. Generate and convert leads for private events, brand activations, and group bookings through proactive outreach. Managing proposals and contracts is essential to maintaining accurate sales tracking and forecasting. Client Relationship Management : Build and nurture strong relationships with clients, event agencies, and multinational partners. Serve as the primary contact during the sales process, ensuring clear communication and alignment of expectations. This includes site visits, proposal preparation, and post-event follow-ups to foster loyalty and repeat business. Event Coordination Support : Act as a liaison between clients and the General Manager by sharing requirements, event briefs, and logistics. Attend select events to ensure client satisfaction and provide on-ground support as needed. Cross-Functional Collaboration &amp; Brand Promotion : Work closely with Marketing, Culinary, and Operations teams to align event offerings with brand positioning. Support content creation through event coverage, photoshoots, and social media, while actively promoting venues via partnerships, influencer engagement, and community initiatives. Stay informed on market trends and competitor activity to maintain a strong brand presence in Dubai s vibrant F&amp;B lifestyle scene. Qualifications : Proven experience working preferably in Dubai within the F&amp;B, hospitality or lifestyle sectors, with specific expertise in managing large-scale events featuring active entertainment components. Demonstrated ability to attract high-end clients through an existing database and strong network of contacts. Engaging and personable with excellent communication skills, capable of clearly understanding and consistently exceeding client expectations. Locally available candidates are advantageous.
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Sales Manager

KERZNER INTERNATIONAL LIMITED

The Assistant Manager, Events &amp; Group Sales is responsible for driving group and event business to the hotel by managing client relationships, coordinating event requirements, and maximizing revenue opportunities. The role involves prospecting, contracting, planning, and servicing events and group bookings while ensuring the highest level of guest satisfaction and alignment with the hotel s service standards.
Key Duties and Responsibilities 
EXTERNAL DUTIES br&gt;
Is responsible for managing, consulting, personalizing, arranging, and executing the events for all Events customers.br&gt;
Responsible for identifying with a customer the total event service process and needs.br&gt;
To ensure that all customers are given a consistent high level of service throughout each event.br&gt;
Conducts in-house site inspection for all potential clients and event/group accounts, adhering to SOPbr&gt;
Mains active business relationships with existing customer database and ensures new and repeat business to support revenue goals.br&gt;
Ensures that all lead requests are handled as per the policy and not exceeding the lead handling timeframe policy.br&gt;
Strong liaison with clients to ascertain their precise event requirements.br&gt;
Ensures active follow-up on sent offers as per guest requirements, including payment/cancellation policy.
INTERNAL DUTIES br&gt;
Executes all hotel events with a seamless turnover, from banquet and F&amp;B service Managers, and through to post-event follow-up. br&gt;
Coordinate with Revenue Manager for rates and availability, agreed terms and conditions in order to be able to contract.br&gt;
Oversees day-to-day sales efforts of the Conference and Events department with specific responsibilities for directing sales, training, and maintaining systems in view of achieving the departmental and hotel targets.br&gt;
Ensures that all department heads are informed of significant groups that will impact the Hotel's operations.br&gt;
Continue to review procedures and processes within the department to maximize profit (department revenue), increase productivity, and improve efficiency with the operations team.br&gt;
Mains complete knowledge of and complies with all hotel/ departmental policies and procedures.br&gt;
Prepares and distributes the weekly Event and Group Tracker/ forecast, identifying covers and sales by meal periods.
Experience &amp; Educational Requirements
 Bachelor s degree in Hospitality, Business Administration, or related field (preferred).br&gt;
 Min. 2 years in Sales in a luxury 5-star hotel br&gt;
 Relevant Sales Training in SFAbr&gt;
 Sales &amp; Negotiation Training on Success Factorsbr&gt;
 Sales Force Trainingbr&gt;
 Opera Sales and Catering Trainingbr&gt;
 Middle East Experience desirablebr&gt;
 Basic level - Microsoft Office applicationsbr&gt;
 High level of written and verbal business Englishbr&gt;
 Proven results in a Sales rolebr&gt;
 Interpersonal skillsbr&gt;
 Customer service orientedbr&gt;
 Attention to detail.br&gt;
 Organizational abilitybr&gt;
 Problem Solving and Decision Makingbr&gt;
 Influence &amp; Negotiationbr&gt;
 Ability to prioritize tasks.br&gt;
 Problem solving and decision making.br&gt;
 Leadership skillsbr&gt;
 Highly organized and proactivebr&gt;
 Initiative and Commitment to Achievebr&gt;
 Effective Communicationbr&gt;
 Customer focused

Assistant Manager, Events and Groups Sales

Hilton Hotels

As Groups, Conferences &amp; Events Assistant Manager, you will manage group accommodations actively converting customer enquiries into confirmed sales. The Groups, Conferences and Events Assistant Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards: <ul> <li>Assist in managing all aspects of group bookings, conferences, and events, including pre-event planning, on-site coordination, and post-event follow-up.</li> <li>Collaborate with clients to understand their specific event requirements, ensuring their needs are met with the highest standard of service.</li> <li>Liaise with internal departments (e.g., catering, audio-visual, housekeeping) to ensure seamless event execution.</li> <li>Build and maintain strong relationships with clients, ensuring their experience is personalized and exceeds expectations.</li> <li>Conduct site visits, assist in event proposals, and provide guidance on event planning to clients.</li> <li>Respond to client inquiries promptly and professionally, addressing concerns and providing solutions as needed.</li> <li>Ensure smooth operation of all events by overseeing logistics, such as room setups, catering, audiovisual arrangements, and other event-specific requirements.</li> <li>Ensure that events are executed on time, within budget, and to the highest standards of quality.</li> <li>Oversee the preparation of event spaces, ensuring they are set up according to specifications.</li> <li>Assist in preparing event contracts, monitoring event budgets, and ensuring all invoicing and billing is accurate.</li> <li>Track revenue and costs associated with group bookings and events, striving to meet or exceed financial goals.</li> <li>Assist in managing and mentoring the Events team, providing guidance on event management and customer service.</li> <li>Work closely with other departments to ensure all event logistics and requirements are coordinated effectively.</li> <li>Assist the sales team in promoting the hotel s event and conference facilities to potential clients.</li> <li>Stay informed about industry trends and competitor offerings to provide insights for improvement and innovation in event services.</li> <li>Ensure compliance with the hotel's standards, policies, and procedures.</li> <li>Conduct post-event evaluations to identify areas for improvement and ensure client satisfaction.</li> </ul>

Groups, Conference and Events Assistant Manager (Mandarin Speaker)

MAMA SHELTER

<div>Job Description</div> Bring your passion for food, drinks, and connecting people to Mama Shelter Dubai! 
Join our team as F&amp;B Sales Manager and help us make every event, every booking, and every dining experience unforgettable. THE MISSION? Be Mama s Connector: Drive F&amp;B sales through building strong relationships with clients, partners, and guests. 
 Spotlight on Opportunities: Identify and secure events, catering, and group bookings that showcase our bars, restaurants, and spaces. 
 Strategy + Execution: Develop sales strategies, track targets, and ensure goals are met while keeping the Mama vibe alive. 
 Guest-First Mindset: Anticipate what guests and partners need, delivering tailored experiences that exceed expectations. 
 Collaboration Rockstar: Work hand-in-hand with chefs, mixologists, marketing, and operations teams to bring big ideas to life. 
 Market Pulse: Stay ahead of F&amp;B trends, competitor offerings, and market opportunities to keep Mama buzzing. MADE FOR YOU? ONLY IF You thrive under pressure and love a fast-paced, dynamic environment. 
 You re proactive, results-driven, and love turning opportunities into successes. 
 Transparency is your style you communicate clearly and make things happen. 
 You own both wins and learnings you adapt, grow, and keep moving forward. 
 You know the F&amp;B market inside out and are always looking for ways to innovate. YOUR LITTLE EXTRAS: You re goal-oriented and always deliver on promises. 
 You re a collaborative team player but can take the lead when needed. 
 Your energy is contagious you uplift everyone around you. 
 You connect easily with guests, clients, and internal teams. 
 You love building lasting relationships and creating memorable experiences. <div>Qualifications</div> Bachelor s degree in Hospitality, Sales, Marketing, or a related field. 
 3 5 years of experience in F&amp;B sales, hospitality, or lifestyle sectors. 
 Proven track record in sales, revenue growth, and client relationship management. 
 Passion for food &amp; beverage trends and ability to translate them into sales opportunities. 
 Excellent communication skills (English required; additional languages a plus). 
 Creativity, adaptability, and a strong eye for detail.

Sales Manager (Events, F&B and Groups)

Additional InformationJob Number 25158981Job Category Sales &amp; MarketingLocation Renaissance Business Bay Hotel Dubai, Al Abraj Street, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAPSchedule Full TimeLocated Remotely? NPosition Type ManagementJob SummaryResponsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.CANDIDATE PROFILE Education And Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.CORE WORK ACTIVITIESUnderstanding Market Opportunities &amp; Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors  strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand s Customer Service Standards and property s Brand Standards. Executes and supports the business Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff.Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Senior Sales Manager - Corporate

Explore 6849+ Group sales manager in Dubai this October. Find roles across top companies and apply now to boost your career.