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guest experience supervisor

Marriott International

<div>Additional Information 
Job Number26045183 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe Royal M&eacute;ridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Supervisor

Le Méridien Hotels & Resorts

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26045183
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Le Royal M&eacute;ridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
 
 
 Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Salayel Hospitality

<div>
 
 Job Summary
 
 
 
 The
 
 Assistant Front Office Manager
 
 supports the Front Office Manager in overseeing daily front office operations to ensure exceptional guest service, operational efficiency, and compliance with brand standards. This role plays a key part in guest satisfaction, team supervision, and smooth coordination across departments.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist in managing daily Front Office operations including Reception, Guest Relations, Concierge, and Bell Desk
 </li>
 <li>
 Ensure a seamless guest arrival and departure experience
 </li>
 <li>
 Handle guest feedback, complaints, and special requests promptly and professionally
 </li>
 <li>
 Supervise, train, and motivate front office team members
 </li>
 <li>
 Support scheduling, duty rosters, and attendance management
 </li>
 <li>
 Monitor room availability, occupancy levels, and rate integrity
 </li>
 <li>
 Coordinate closely with Housekeeping, Engineering, and F&amp;B teams
 </li>
 <li>
 Ensure compliance with hotel policies, SOPs, and UAE hospitality regulations
 </li>
 <li>
 Assist in revenue optimization through upselling and cross-selling initiatives
 </li>
 <li>
 Prepare reports related to guest satisfaction, occupancy, and operational performance
 </li>
 <li>
 Act as Manager on Duty (MOD) when required
 
 
 </li>
 </ul>
 
 Requirements &amp; Qualifications
 
 
 
 <ul>
 <li>
 Minimum 3&ndash;5 years of Front Office experience in a hotel or hospitality environment
 </li>
 <li>
 Prior experience as Assistant Front Office Manager / Front Office Supervisor preferred
 </li>
 <li>
 Strong guest service and problem-solving skills
 </li>
 <li>
 Good leadership and team management ability
 </li>
 <li>
 Experience with hotel PMS systems (Opera or similar preferred)
 </li>
 <li>
 Strong communication skills in English (additional languages are a plus)
 </li>
 <li>
 Well-groomed, professional, and guest-oriented personality
 </li>
 <li>
 Ability to work flexible shifts, including weekends and holidays
 </li>
 <li>
 UAE experience preferred
 
 
 </li>
 </ul>
 
 What&rsquo;s On Offer
 
 
 
 <ul>
 <li>
 Competitive salary and benefits package
 </li>
 <li>
 Opportunity to grow within a reputed hospitality group
 </li>
 <li>
 Professional and multicultural working environment
 </li>
 <li>
 Career development and training opportunities
 </li>
 </ul>
</div>

Asst. Front Office Manager

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description<ul><li> 
Maintains the resort swimming pool and water fountain network always at best conditions.</li><li>Ensures the application and the execution of a good preventive maintenance program for related equipment and machineries.</li><li>Add the chemicals as instructed by the pool supervisor.</li><li>Carry out analysis of pool balance parameters daily and record them in the operational log sheets for reference of Pool supervisor.</li><li>Is responsible for the maintenance of swimming pool interior lights.</li><li>Is responsible for minor electrical maintenance of swimming pool pump stations.</li><li>Timely updates the preventive maintenance program to the Pool supervisor.</li><li>Use all necessary precautions regarding the manipulation of chemical products.</li><li>Lead the Pool Attendants on site for an efficient pool maintenance daily basis.</li><li>Ensures recommended health and hygiene conditions of swimming pool at all times.</li><li>Maintains the cleanliness of the work place and pump stations ensures the self and environmental safety. Also ensures safety of Pool Attendants.</li><li>Maintain good work relations with the pool team to cater to the off hours guest demands.</li><li>Will perform all other duties as directed from time to time by the Pool supervisor.</li><li>Attend for all the maintenance work related to the pools &amp; water features.</li><li>Attend maintenance request, maintenance calls and repairs related to all types of maintenance works in the plant rooms.</li><li>Attend to any faults, and breakdowns of any equipment or a plant room.</li><li>Maintain all under water lights and outdoor lights in the pools &amp; water features.</li><li>Records all parts used during repair and inform to Maintenance officer to order parts.</li><li>Checks maintain fire detecting system carries out periodical test and ensure the system in good working condition</li><li>Standby on call in any emergency job of electrical, plumbing and cleaning works after midnight as per duty roster or as required by Director of Engineer or Chief Engineer.</li></ul> 
Qualifications 
<ul><li>
Must have the appropriate documented training from a technical/vocational institute.</li><li>
One year operating experience in a hotel engineering department.</li><li>
Must be able to read and interpret blueprints and electrical schematics.</li></ul> 

Additional Information 
To be able to relocate to remote resort location</div>

Pool Technician

Ribbonaira

We are looking for an energetic and customer-focused Barista to become part of our growing team. The right candidate will have a genuine passion for coffee, hospitality, and creating great guest experiences in a dynamic, fast-paced environment.Key Responsibilities<ul><li>Greet guests warmly, provide menu information, answer inquiries, and process orders and payments efficiently.</li><li>Prepare and serve high-quality coffee, tea, and other beverages, including grinding beans, brewing, and adding garnishes as needed.</li><li>Assist with food preparation, packaging, and presentation for takeaway or dine-in service.</li><li>Promote and sell coffee blends, teas, and brewing accessories while educating customers about preparation methods.</li><li>Maintain cleanliness and organization of workstations, dining areas, and equipment; follow hygiene and food safety standards at all times.</li><li>Restock inventory, update displays, and ensure products are attractively presented.</li><li>Support service staff by taking orders, delivering items, and resetting tables as needed.</li><li>Answer phone calls courteously and in line with company service standards.</li><li>Contribute to a positive team atmosphere, assisting co-workers whenever necessary.</li><li>Participate in staff training sessions and apply new knowledge to enhance service quality.</li><li>Report any customer concerns promptly to the supervisor and assist in resolving them professionally.</li><li>Complete opening and closing duties as assigned by the shift leader or supervisor.</li></ul>Qualifications:<ul><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and perform effectively under pressure.</li><li>Punctual, dependable, and cooperative team player.</li><li>Flexible and willing to work across different outlets or at events when needed.</li><li>Availability to work mornings, evenings, weekends, and public holidays as scheduled.</li></ul>Note: Barista experience is an advantage. Candidates on visit visa, cancelled visa, or with their own visa are preferred. Must be available for a paid trial and able to join immediately.Experience:<ul><li>Barista : 2 years (Preferred)</li></ul>License/Certification:<ul><li>Essential Food Safety Training (EFST) (Preferred)</li></ul>Work Location: In person

Barista

Rosewood Abu Dhabi

<div>
 
 OUR PURPOSE AND CULTURE
 
 
 
 We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.
 
 
 As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
 
 
 
 THE TEAM
 
 
 
 
 
 You will be part of our dynamic Food &amp; Beverage team, working closely with the Bar Supervisor and supporting colleagues across service operations. The team is dedicated to delivering exceptional beverage experiences while upholding Rosewood standards and creating memorable moments for our guests.
 
 
 
 YOUR ROLE
 
 
 
 
 
 As a Bartender, you will bring our bar experiences to life by preparing and serving beverages with precision, care, and creativity. You will uphold our brand standards, ensure smooth bar operations, and help create an atmosphere where guests feel recognized, welcomed, and delighted. Your role directly contributes to guest satisfaction, beverage revenue, and the overall success of the Food &amp; Beverage division.
 
 
 
 HOW YOU&rsquo;LL MAKE THE PLACE
 
 
 
 
 <ul>
 <li>
 Prepare and serve alcoholic and non-alcoholic beverages according to hotel standards and specified recipes.
 </li>
 <li>
 Deliver warm, engaging service&mdash;anticipating guest needs and using suggestive-selling techniques to enhance their experience.
 </li>
 <li>
 Maintain cleanliness, organization, and sanitation of the bar, equipment, and service areas throughout operations.
 </li>
 <li>
 Ensure compliance with all state liquor regulations, company policies, and safety standards, including responsible alcohol service.
 </li>
 <li>
 Manage bar setup and breakdown, including stocking, replenishing supplies, and securing inventory.
 </li>
 <li>
 Accurately process payments, follow cash-handling procedures, and complete required reports and documentation.
 
 </li>
 </ul>
 
 COULD THIS BE YOU?
 
 
 
 
 <ul>
 <li>
 You have at least one year of experience as a Bartender or Barback and are legally permitted (21+) to serve alcoholic beverages.
 </li>
 <li>
 You bring strong attention to detail, work with speed and accuracy, and keep calm while solving problems with good judgment.
 </li>
 <li>
 You&rsquo;re skilled at understanding guest needs and delivering polished, personalized service&mdash;even in a fast-paced environment.
 </li>
 <li>
 You are confident using POS systems and can stay organized and focused while preparing multiple orders.
 </li>
 <li>
 You work well as part of a team, communicate clearly, and support your colleagues to ensure seamless operations.
 </li>
 <li>
 You are physically capable of the role&mdash;comfortable with lifting, standing for extended periods, and handling bar equipment safely.
 
 </li>
 </ul>
 
 OUR COMMITMENT TO YOU
 
 
 
 At Rosewood Hotel Group, your voice is heard &ndash; and valued. We&rsquo;re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We&rsquo;re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them &ndash; and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
 
</div>

Bartender

Flare Burger LLC

Job Title: Waiter/WaitressLocation: Flare Burger, Salary: (based on experience) Job Type: Full-time Reports To: Restaurant Supervisor / ManagerJob Summary:Flare Burger is looking for enthusiastic and customer-focused Waiter/Waitress to join our front-of-house team in Abu Dhabi . You will be responsible for providing friendly, efficient service to ensure a great dining experience for every guest.Key Responsibilities:<ul><li>Greet guests in a warm and friendly manner.</li><li>Take customer orders accurately and input them into the POS system.</li><li>Serve food and beverages in a timely and professional manner.</li><li>Ensure tables are clean, set, and ready for customers at all times.</li><li>Handle customer inquiries and complaints politely and efficiently.</li><li>Communicate effectively with kitchen and other service staff.</li><li>Assist in preparing takeaway/delivery orders when required.</li><li>Follow all hygiene and food safety guidelines.</li><li>Support the team with opening, closing, and cleaning duties.</li></ul>Requirements:<ul><li>Previous experience as a waiter/waitress or in customer service (preferred).</li><li>Good communication skills in English (Arabic is a plus).</li><li>Positive attitude, reliability, and strong team spirit.</li><li>Presentable and well-groomed appearance.</li><li>Ability to work flexible shifts, including weekends and holidays.</li></ul>Job Type: Full-timePay: AED1,800.00 - AED2,200.00 per monthWork Location: In person

waiter/waitress

Explore 1946+ Guest experience supervisor in Abu Dhabi this May. Find roles across top companies and apply now to boost your career.

1946 guest experience supervisor jobs In Abu Dhabi

Guest Experience Supervisor

Guest Experience Supervisor

Asst. Front Office Manager

Pool Technician

Barista

Bartender

waiter/waitress