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front office senior receptionist (arabic speaker) Jobs in Kuwait

guest relation officer female

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 JOB TITLE
 
 
 
 Customer Service Officer (On Ground) | Majid Al Futtaim Entertainment | Operations
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 To provide exceptional food and beverage service to VOX Cinemas guests, ensuring a high standard of hospitality and a memorable cinema experience.
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Greet customers warmly and create a friendly, welcoming environment.
 </li>
 <li>
 Assist guests with ticket purchases, seat selections, and promotions at the counter or via digital kiosks.
 </li>
 <li>
 Handle cash, card, and digital transactions accurately using the POS system.
 </li>
 <li>
 Provide detailed information about movie schedules, cinema services, loyalty programs, and ongoing promotions.
 </li>
 <li>
 Upsell tickets, combo deals, and retail items to maximize revenue.
 </li>
 <li>
 Respond professionally to customer inquiries, feedback, and complaints to ensure a positive experience.
 </li>
 <li>
 Ensure the box office, lobby, and customer service counters are clean, organized, and presentable at all times.
 </li>
 <li>
 Monitor customer flow and provide assistance to avoid queues or delays.
 </li>
 <li>
 Coordinate with cinema operations and F&amp;B teams to ensure smooth service and guest satisfaction.
 </li>
 <li>
 Maintain accurate records of transactions, refunds, and reports as required.
 </li>
 <li>
 Follow all company policies regarding hygiene, health, safety, and data security.
 </li>
 <li>
 Support colleagues and other departments during peak times, special events, and promotions.
 </li>
 <li>
 Uphold VOX Cinemas and Majid Al Futtaim Entertainment service standards at all times.
 </li>
 </ul>
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Minimum 1 year of experience in F&amp;B or hospitality; cinema or restaurant experience preferred.
 </li>
 <li>
 Strong communication and customer service skills, with a friendly and professional attitude.
 </li>
 <li>
 Ability to work under pressure in a fast-paced, guest-facing environment.
 </li>
 <li>
 Flexible to work shifts, including evenings, weekends, and public holidays.
 </li>
 <li>
 Adherence to hygiene, grooming, and uniform standards at all times.
 </li>
 </ul>
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Customer Service Officer

Shamiya Catering

The Supply Chain &amp; Cost Control Officer is an internal control enforcement role responsible for actively enforcing the company&rsquo;s inventory, receiving, storage, and distribution controls across Central Kitchen, warehouses, and branches.This is not an observation, support, or advisory role.It exists to police compliance, detect control breaches, stop improper behavior, and ensure internal systems are followed exactly as designed.The Officer acts as the first line of enforcement for inventory and cost control on the ground and plays a direct role in protecting food cost % and preventing leakage.Job Type: Full-timePay: KD250.000 - KD350.000 per monthWork Location: In person

Supply Chain & Cost Control Officer

Marriott International

<div>Additional Information 
Job Number26094362 
Job CategoryRooms &amp; Guest Services Operations 
LocationAl Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Experience Expert - Front Desk Agent

<div>Additional Information 
Job Number26094389 
Job CategoryRooms &amp; Guest Services Operations 
LocationFAHD AL SALEM STREET, Kuwait City, Kuwait, Kuwait, 13060 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>Nos emplois ne consistent pas seulement &agrave; d&eacute;placer des objets d'un endroit &agrave; l'autre. Nous cherchons &agrave; cr&eacute;er une exp&eacute;rience unique et m&eacute;morable - et chaque poste contribue &agrave; rendre cela possible pour nos clients. Dans nos h&ocirc;tels, les livreurs travaillent avec l'ensemble des services pour s'assurer que les clients et les associ&eacute;s ont ce dont ils ont besoin au moment o&ugrave; ils en ont besoin. Que ce soit pour remettre des articles directement aux clients dans leur chambre ou fournir le soutien &agrave; l'entretien m&eacute;nager, l'ing&eacute;nierie, les banquets, les restaurants, la r&eacute;ception ou d'autres secteurs qui ont besoin d'aide, nos livreurs se d&eacute;placent dans cet environnement pour accomplir leur travail. Ils sont essentiels pour assurer le bon fonctionnement dans tout l'h&ocirc;tel. 
<div></div>
Peu importe votre poste, certaines choses sont essentielles pour r&eacute;ussir - la cr&eacute;ation d'un lieu de travail s&eacute;curitaire, le respect des politiques et des proc&eacute;dures de la soci&eacute;t&eacute;, le maintien de la confidentialit&eacute;, le respect des normes de qualit&eacute; et veiller &agrave; ce que votre uniforme, votre apparence personnelle et vos communications soient professionnels. Les livreurs travaillent debout et en se d&eacute;pla&ccedil;ant (se tenir debout, assis ou marcher pendant une p&eacute;riode prolong&eacute;e; se d&eacute;placer dans des espaces &eacute;troits, confin&eacute;s ou &eacute;lev&eacute;s, ainsi que monter et descendre des escaliers ou des rampes de service), ils doivent s'assurer qu'ils ont tout ce dont ils ont besoin pour effectuer leur travail (lire et v&eacute;rifier les informations dans une vari&eacute;t&eacute; de formats, y compris les petits caract&egrave;res; inspecter visuellement les outils, l'&eacute;quipement et les machines) et doivent mettre la main &agrave; la p&acirc;te (d&eacute;placer, soulever, porter, pousser, tirer et placer des objets pesant jusqu&rsquo;&agrave; 55 livres (25 kg) sans assistance; atteindre les objets au-dessus de la t&ecirc;te et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser). Il est essentiel que les livreurs ex&eacute;cutent toutes ces t&acirc;ches &agrave; la perfection (et toute autre t&acirc;che raisonnable qui leur est assign&eacute;e) - ainsi, nos clients seront toujours satisfaits et notre entreprise continuera de prosp&eacute;rer. 
<div></div> 
 
QUALIFICATIONS RECOMMAND&Eacute;ES 
<div></div>
Niveau d&rsquo;&eacute;tudes:Dipl&ocirc;me d&rsquo;&eacute;tudes secondaires ou &eacute;quivalence de niveau secondaire. 
<div></div>
Exp&eacute;rience de travail connexe:Aucune exp&eacute;rience de travail connexe. 
<div></div>
Exp&eacute;rience de supervision:Aucune exp&eacute;rience de supervision. 
<div></div>
Permis ou certification:Aucune</div> 
<div></div>
<div></div>Chez Marriott International, nous nous engageons &agrave; promouvoir l&rsquo;&eacute;galit&eacute; d&rsquo;acc&egrave;s &agrave; l&rsquo;emploi, &agrave; accueillir dignement chaque personne et &agrave; offrir les m&ecirc;mes opportunit&eacute;s &agrave; tous. Nous avons instaur&eacute; un environnement dans lequel les particularit&eacute;s de nos collaborateurs sont appr&eacute;ci&eacute;es et c&eacute;l&eacute;br&eacute;es. Notre plus grande force r&eacute;side dans le m&eacute;lange vari&eacute; de cultures, de comp&eacute;tences et d&rsquo;exp&eacute;riences de nos collaborateurs. Nous veillons &agrave; pr&eacute;venir toute discrimination fond&eacute;e sur des crit&egrave;res prot&eacute;g&eacute;s, notamment le handicap, le statut de v&eacute;t&eacute;ran et tout autre aspect couvert par la loi en vigueur.
Alliant un charme intemporel &agrave; un esprit d'avant-garde, l'enseigne St. Regis Hotels &amp; Resorts propose des exp&eacute;riences exceptionnelles dans plus de 50 h&ocirc;tels et resorts de luxe &agrave; travers le monde. Depuis le premier h&ocirc;tel St. Regis &agrave; New York, fond&eacute; par John Jacob Astor IV &agrave; l'aube du XXe si&egrave;cle, l'enseigne n'a cess&eacute; d'offrir &agrave; sa client&egrave;le un service personnalis&eacute;, impeccable et pr&eacute;venant, gr&acirc;ce &agrave; son personnel bienveillant qui associe le raffinement classique &agrave; la sensibilit&eacute; moderne, et &agrave; son service de majordome exclusif. Nous vous invitons &agrave; parcourir nos offres d'emploi. En int&eacute;grant l'&eacute;quipe St. Regis, vous rejoignez &eacute;galement le portefeuille d'&eacute;tablissements de Marriott International. Choisissez une entreprise qui vous donne la possibilit&eacute; de donner le meilleur de vous-m&ecirc;me, de donner un sens &agrave; votre vie professionnelle, de faire partie d'une incroyable &eacute;quipe internationale et de devenir la meilleure version de vous-m&ecirc;me.</div></div>

General Support Specialist

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26094256
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
 
 
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 2 years of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Food Services Supervisor

Explore 5+ Guest relation officer female in Kuwait this August. Find roles across top companies and apply now to boost your career.

5 guest relation officer female jobs In Kuwait

Customer Service Officer

Supply Chain & Cost Control Officer

Guest Experience Expert - Front Desk Agent

General Support Specialist

Food Services Supervisor