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guest relations executive

Tawar Mall

Kindly send your CV to careers@tawarmall.qaRequirements:<ul><li>Can speak TAGALOG language.</li><li>Proven experience as a Guest Relations Officer or Receptionist (mall experience is an advantage).</li><li>Familiarity with hospitality industry standards.</li><li>A customer-oriented and outgoing personality.</li></ul>Responsibilities:<ul><li>Greet guests in a welcoming and professional manner.</li><li>Provide information about facilities, programs, and other services.</li><li>Address customer complaints and escalate when needed.</li><li>Anticipate guest needs and build rapport with customers</li><li>Ensure compliance with health and quality standards</li></ul>Job Types: Full-time, PermanentPay: QAR3,500.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you agree with the stated salary of QAR 3,500 (full package)?</li></ul>Experience:<ul><li>Guest Relations or Customer Service: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>Work Location: In person

Guest Relations Executive

Spa Staff.com

<div>
 Minimum experience required: over 1 year.
 
 
 Salary: QAR 1,550 - Spa Attendant
 
 
 Location: Doha, QA
 
 
 Start date: Immediately
 
 
 
 Details
 
 
 
 Job Description What you will be doing: The Spa Attendant/Reception ensures the guests experienc...
 
 
 
 Job Description
 
 
 
 What you will be doing:
 
 
 The Spa Attendant/Reception ensures the guests experience is up to the 5* standards by dealing with them directly and addressing the details behind the scenes to go above and beyond their expectations. Their objectives include assisting guests with spa, gym and pool related information, giving them personal attention, anticipating their needs and being an escort to the appropriate facilities.
 
 
 Greet all arriving and departing guests by name, inquire about their level of satisfaction of the services, and maintain positive relations at all times.
 
 
 Recognise arrivals of all VIP guests arriving in both the spa and hotel.
 
 
 Ensure the facility is in peak condition and clean at all times.
 
 
 Responsible for driving the guest experience and communication amongst the colleagues orchestrating a smooth guest sequence delivery.
 
 
 Ensure guest / member preferences and special requests are accommodated to the best of the property&rsquo;s abilities.
 
 
 Ensure the spa is receiving the highest ratings from the Trust You VOG scores as well as LQA/ Forbes guest satisfaction and is a priority at all times.
 
 
 Maintain guest confidentiality at all times.
 
 
 Communicate guest preferences to relevant departments and co-workers.
 
 
 Deal with any guest complaints, comments or concerns with discretion and urgency.
 
 
 Maintain the provision of amenities and towels, this includes stocking fresh ones and collecting used ones and delivering them to the needful delivery points.
 
 
 Ensure treatment area lighting and music levels are correctly set and maintained.
 
 
 Knowledgeable of the spa&rsquo;s reservation systems, book4time system, operation &amp; control system and any existing spa equipment.
 
 
 Maintain the appearance of all therapy facilities including prep, treatment areas, all guest access areas, and any supporting facilities.
 
 
 Remove any dishes left by the guests and clean them.
 
 
 Retrieve and deliver linen daily to the main laundry and count to ensure no linen is missing.
 
 
 Roll and stock towels in guest areas as per the standard.
 
 
 Ensure all lockers are stocked to standard with appropriate supplies.
 
 
 Clean and disinfect all areas of the spa including showers, bathrooms, reception, wet and thermal areas, guest lounges, staff rooms and prep area and also within the treatment rooms when asked to support. This role may also cover the fitness area and in some cases ask to support the pool / thermal areas when operations are busy.
 
 
 Offers attentive service and adapts to any constraints guests may have.
 
 
 Heeds any remarks made by guests and ensures follow-up.
 
 
 Establishes good relations with guests, offering advice and fostering customer loyalty
 
 
 Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
 
 
 Ensure guest / member satisfaction at all times by assuring safety and service is always the spa&rsquo;s first priority.
 
 
 
 Qualifications
 
 
 
 Your experience and skills include:
 
 
 Same role experience in spa or hospitality industry
 
 
 Physically fit and able to work well under pressure
 
 
 Great communication and organizational skills
 
 
 Strong interpersonal and problem solving abilities
 
 
 Highly responsible and reliable
 
 
 Ability to focus attention on guest needs, remaining calm and courteous at all times
</div>

Full Time Receptionist for a 5 Star Hotel Spa in Qatar .

ob Title: HR &amp; Admin Executive Location: Doha, Qatar Employment Type: Full-TimeJob Summary: We are seeking a proactive and organized HR &amp; Admin Executive to manage daily human resources functions and administrative tasks. The ideal candidate will support recruitment, employee relations, and office operations.Key Responsibilities:<ul><li>Handle end-to-end recruitment (job postings, screening, interviews)</li><li>Maintain employee records and HR databases</li><li>Manage onboarding and offboarding processes</li><li>Coordinate payroll and attendance tracking</li><li>Handle employee relations and HR queries</li><li>Oversee office administration and supplies</li><li>Ensure compliance with company policies and labor laws</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field</li><li>2&ndash;5 years of HR/Admin experience</li><li>Knowledge of Qatar labor laws is a plus</li><li>Strong communication and organizational skills</li><li>Proficiency in MS Office</li></ul>Preferred Skills:<ul><li>Experience with HR software</li><li>Multitasking and problem-solving abilities</li><li>Attention to detail</li></ul>Job Types: Full-time, PermanentPay: QAR1.00 - QAR2.00 per monthWork Location: In person

HR & Admin

WORK LOCATION: DOHA, QATARCV to be submitted with the photo attached is mandatory.We are looking for an experienced and results-driven restaurant manager with a hotelier background and strong skills in sales, business development, and guest relations.Job Title: Restaurant ManagerResponsibilities:1. Operational Management<ul><li>Oversee daily restaurant operations, including opening and closing procedures, to ensure smooth and efficient service.</li><li>Maintain hygiene, safety, and quality standards as per company and local regulations.</li><li>Coordinate with kitchen and service teams to deliver consistent guest experiences.</li><li>Manage stock levels and supplier coordination to ensure timely availability of food and beverage items while minimizing wastage.</li></ul>2. Sales &amp; Business Development<ul><li>Take full ownership of restaurant sales and revenue growth.</li><li>Identify and secure new business opportunities such as private events, group bookings, and partnerships with hotels, corporate clients, and travel operators.</li><li>Actively network and build relationships to generate repeat and referral business.</li><li>Plan and execute promotions, collaborations, and special events to increase footfall and visibility.</li><li>Monitor sales performance and prepare reports for management review.</li></ul>3. Staff Leadership &amp; Development<ul><li>Recruit, train, and supervise restaurant staff to maintain service excellence.</li><li>Develop duty rosters and manage staffing levels efficiently.</li><li>Conduct regular briefings, training, and evaluations to enhance performance and motivation.</li><li>Build a strong team culture based on accountability, respect, and continuous improvement.</li></ul>4. Customer Experience Management<ul><li>Lead by example in delivering outstanding guest service.</li><li>Handle guest complaints and feedback promptly and professionally.</li><li>Maintain a welcoming and organized dining environment that enhances the overall guest experience.</li></ul>5. Financial &amp; Administrative Oversight<ul><li>Monitor restaurant P&amp;L performance and manage expenses to achieve financial targets.</li><li>Assist in preparing budgets and sales forecasts.</li><li>Implement cost control measures without compromising service quality.</li><li>Ensure accurate cash handling, billing, and recordkeeping.</li></ul>6. Collaboration &amp; Reporting<ul><li>Coordinate closely with the kitchen, accounts, and HR teams to align operational and business goals.</li><li>Communicate updates, feedback, and improvement plans regularly to management.</li><li>Represent the restaurant in meetings and external engagements when required.</li></ul>Preferred Skills &amp; Experience:<ul><li>Minimum 10 plus years of experience in restaurant or hotel operations, with at least 2 years in a managerial position.</li><li>Proven record in sales and business generation within the hospitality sector.</li><li>Strong understanding of guest service standards and fine dining operations.</li><li>Knowledge of HACCP or FAS food safety standards.</li><li>Excellent communication, leadership, and interpersonal skills.</li><li>Proficiency in POS systems and MS Office (Excel, Word, Outlook).</li><li>Analytical mindset with strong problem-solving and decision-making abilities.</li></ul>Job Types: Full-time, PermanentPay: Up to QAR5,000.00 per monthWork Location: In person

Restaurant Manager

Royal Caribbean Group

<div>
 
 
 Position Summary
 
 
 
 
 
 
 1. Responsible to deliver high quality, efficient, individualized and technically excellent food preparation in accordance with Company Policies and strictly upholding any Public Health standards and towards a goal of achieving total guest satisfaction.
 
 
 
 
 
 
 Reporting Structure
 
 
 
 
 
 
 1. Reporting to the Executive Chef, Executive Sous Chef and Sous Chef.
 
 
 
 
 
 
 Education/Experience/Qualifications:
 
 
 
 1. Valid STCW95 certification.
 
 
 2. Minimum of 4 years experience in a similar position with a minimum of 1 year as Entremetier, Gardemanger or Poissonier at an International 5 star establishment.
 
 
 3. Good knowledge of International and European cuisine.
 
 
 4. Knowledge and experience of Public Health policies and procedures.
 
 
 5. Ability to read, interpret and demonstrate culinary fundamentals.
 
 
 6. Demonstrates strong knife skills.
 
 
 7. Must be proficient in all stations in the galley.
 
 
 8. Physically and medically fit.
 
 
 9. Moral integrity is required.
 
 
 
 
 
 
 Responsibilities
 
 
 
 1. Provides a courteous, professional and personalized food service.
 
 
 2. Responsible for general food preparation and mis-en-place following Company set recipes.
 
 
 3. Works in line with the cooks assigned to the station to ensure foods are prepared to Company standards, assisting other work stations as necessary.
 
 
 4. Responsible to check all set ups for various buffets and service stations.
 
 
 5. Prepares the show plates.
 
 
 6. Responsible to check the room service mis-en-place.
 
 
 7. Checks all special orders and prepares for special functions.
 
 
 8. Prepares requisitions for assigned station for all food items on the menu anticipating food counts.
 
 
 9. Collects and cross checks requisition items.
 
 
 10. Attends and participates in menu briefings.
 
 
 11. Identifies training needs of line cooks for the preparation of all menu items and delivers in a timely manner.
 
 
 12. Ensures that all set-ups are completed on schedule.
 
 
 13. Practices economical food production and minimization of food waste.
 
 
 14. Ensures that his/her assigned station is set up according to Company standards, maintaining in a clean and orderly fashion.
 
 
 15. Remembers guest food allergies and/or intolerances.
 
 
 16. Ensures that food service at cocktail parties and private events as well as culinary enrichment events (i.e cooking demonstration) is presented as per Company standards.
 
 
 17. Ensures proper storage of food to maintain quality and prevent waste in accordance with Company policies and Public Health standards.
 
 
 18. Ensures that his/her assigned station is set up according to Company standards, maintaining in a clean and orderly fashion.
 
 
 19. Responsible to transport produce using the correct procedures and utensils from the main galley to assigned outlets.
 
 
 20. Remembers guest food allergies and/or intolerances.
 
 
 21. Ensures that food service at cocktail parties and private events as well as culinary enrichment events (i.e cooking demonstration) is presented as per Company standards.
 
 
 22. Assists with regular inventories of the galley department equipment.
 
 
 23. Properly cleans and maintains area and equipment according to Public Health standards.
 
 
 24. Executes strict Public Health practices in all aspects of the position.
 
 
 25. Ensures the readiness for any announced or unannounced Public Health inspection, whether it&rsquo;s completed internally or by external authorities.
 
 
 26. Ensures that the logging of all fridge temperatures in assigned areas are in accordance with Company procedures and Public Health standards.
 
 
 27. Properly and carefully uses ship equipment and truthfully reports faulty or broken equipment. 28. Strives to minimize breakage and wastage and follows proper procedures when disposing of garbage.
 
 
 29. Displays cost and quality awareness.
 
 
 30. Assists managers and supervisors with the training and induction of new personnel.
 
 
 31. Proactively responds to issues or potential problems quickly and efficiently involving relevant people as required. Communicates any challenges, complaints or service difficulties to immediate supervisor.
 
 
 32. Attends all training sessions with the aim to further improve his/her level of performance.
 
 
 33. Adherence to the Company&rsquo;s code of conduct at all times.
 
 
 34. Practices preventative maintenance.
 
 
 35. Keeps the Executive Chef and Executive Sous Chef promptly and fully informed of all problems and matters of significance.
 
 
 36. Adheres to Standard Operating Procedures set forth by the Company, is accountable for such practices.
 
 
 37. Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipating guest needs.
 
 
 38. Practices good people management, maintaining proper conduct with all departments around the ship.
 
 
 39. Observes and enforces uniform and grooming standards according to Company policies.
 
 
 
 
 
 
 Language requirements:
 
 
 
 1. Excellent fluent English (verbal and written). English is the working and safety language on board Royal Caribbean Group vessels. This also includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members.
 
</div>

Chef de Partie

Power International Holding

<div>
 
 We are seeking an experienced and strategic
 
 Public Relations Manager
 
 to lead and manage the organization&rsquo;s external communications, ensuring a strong and positive public image. This role is responsible for shaping perception across media, stakeholders, and the public through clear, consistent, and impactful messaging.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Media Relations
 
 
 <ul>
 <li>
 Develop and maintain strong relationships with journalists, editors, and media outlets
 </li>
 <li>
 Draft and distribute press releases, media statements, and official announcements
 </li>
 <li>
 Coordinate interviews, press briefings, and media engagements
 </li>
 <li>
 Respond to media inquiries while ensuring accurate and consistent messaging
 </li>
 </ul>
 
 
 
 
 
 Corporate Messaging &amp; Content
 
 
 <ul>
 <li>
 Create and deliver key messages aligned with company strategy and values
 </li>
 <li>
 Prepare speeches, talking points, Q&amp;A documents, and executive communications
 </li>
 <li>
 Ensure consistency in tone and messaging across all external channels
 </li>
 <li>
 Translate complex business topics into clear, engaging narratives
 </li>
 </ul>
 
 
 
 
 
 Reputation &amp; Brand Management
 
 
 <ul>
 <li>
 Monitor media coverage and public sentiment
 </li>
 <li>
 Identify potential reputational risks and recommend mitigation strategies
 </li>
 <li>
 Strengthen and protect the organization&rsquo;s brand image
 </li>
 <li>
 Support employer branding initiatives in collaboration with HR and Marketing
 </li>
 </ul>
 
 
 
 
 
 Crisis Communication
 
 
 <ul>
 <li>
 Support the development and execution of crisis communication plans
 </li>
 <li>
 Draft holding statements and reactive messaging during sensitive situations
 </li>
 <li>
 Work closely with Legal, Leadership, and Corporate Affairs teams
 </li>
 <li>
 Ensure timely, controlled, and aligned communication during crises
 </li>
 </ul>
 
 
 
 
 
 Events &amp; Public Engagement
 
 
 <ul>
 <li>
 Support press conferences, launches, and corporate events
 </li>
 <li>
 Coordinate media participation and coverage
 </li>
 <li>
 Prepare briefing materials for spokespersons and senior leadership
 </li>
 </ul>
 
 
 
 
 
 Digital &amp; Social PR
 
 
 <ul>
 <li>
 Collaborate with digital and social media teams to ensure aligned messaging
 </li>
 <li>
 Maintain consistency across traditional and digital platforms
 </li>
 <li>
 Monitor online mentions, trends, and emerging reputational issues
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Strong writing and editing skills (bilingual English &amp; Arabic preferred)
 </li>
 <li>
 Proven experience in media relations and stakeholder management
 </li>
 <li>
 High level of judgment, discretion, and political awareness
 </li>
 <li>
 Ability to perform under pressure and manage tight deadlines
 </li>
 <li>
 Strong cross-functional collaboration with Leadership, Legal, HR, and Marketing
 </li>
 </ul>
 
 
</div>

Public Relations Manager

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 Support the overall Food &amp; Beverage operation of the hotel to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food &amp; Beverage standards. Further you handle daily team member relations and encourage problem solving by team members through proper training and empowerment.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Able to communicate in English, additional language is an advantage
 </li>
 <li>
 Well-groomed and a high standard of personal hygiene required
 </li>
 <li>
 Enthusiastic and willing to learn
 </li>
 <li>
 Positive attitude and pleasant personality.
 </li>
 <li>
 Must currently hold the role applying for.
 </li>
 <li>
 Should have qualifications matching to position applying for.
 </li>
 <li>
 A positive and energetic attitude.
 </li>
 <li>
 Be able to work under pressure &amp; flexible to work within a dynamic team environment.
 </li>
 <li>
 Excellent team player.
 </li>
 <li>
 Trackable references to support the role applied for.
 </li>
 </ul>
</div>

F&B Captain

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