receptionist

guest arrival expert (concierge) Jobs in Manama

guest arrival expert (concierge)

guest experience expert

assistant front office manager Jobs in Manama

assistant front office manager

call center agent - bahrain Jobs in Manama

call center agent - bahrain

guest service agent front desk

Swissbel

Swiss-Belhotel Seef is seeking a dynamic and service-oriented Front Office Agent to join our team. If you have a passion for hospitality and guest service excellence, we invite you to apply!Key Responsibilities<ul><li>Greet and register guests with courtesy and professionalism</li><li>Fluent in English; fluency in Arabic is an advantage</li><li>Handle check-ins, check-outs, and guest folios in line with hotel procedures</li><li>Manage room inventory and coordinate with Housekeeping for efficient room allocation</li><li>Resolve guest queries and disputes with promptness and professionalism</li><li>Promote SBEC membership and assist with enrolment and benefits</li><li>Ensure compliance with hotel policies, safety, and fire regulations</li><li>Support site inspections, inventory tasks, and other assignments as directed</li></ul>Qualifications &amp; Experience<ul><li>Diploma or Degree in Hotel Management is an advantage</li><li>Minimum 1 year experience in a similar role OR 2+ years in customer service</li><li>Strong interpersonal, communication, and sales skills</li><li>Proficient in Microsoft Office and Property Management Systems (PMS)</li><li>Knowledge of basic accounting.</li><li>High attention to detail and ability to multitask under pressure</li></ul>What We Offer<ul><li>Competitive salary and benefits</li><li>Professional development and training opportunities</li><li>A vibrant, multicultural work environment</li></ul>Job Type: Full-time

Guest Service Agent/Front Desk

Ramada by Wyndham Bahrain

Night Shift RECEPTIONOverview: The person will be responsible for providing excellent customer service to our clients and guests. As such the ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties may include greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. The receptionist must be trustworthy and able to work well with little direct supervision. The satisfaction and comfort of each guest is our top priority, and the persons attitude and behavior should reflect that at all times.Duties and Responsibilities:<ul><li>Greet and welcome clients and guests and assist them with check-in and check-out.</li><li>Answer and direct phone calls and emails to the appropriate staff member</li><li>Manage guest bookings and reservations.</li><li>Handle customer complaints and concerns in a professional and timely manner</li><li>Maintain a clean and organized reception area.</li><li>Assist with administrative tasks as needed, including filing, copying, and data entry.</li><li>Respond to all questions, inquiry, and requests.</li><li>Other duties as assigned by management.</li><li>Reporting directly to the Night Manager</li></ul>Required Qualifications:<ul><li>High school diploma or equivalent</li><li>2+ years&rsquo; experience working in a hotel receptionist or guest services role</li><li>Excellent communication and people skills</li><li>Strong customer service skills</li><li>Ability to multitask and prioritize tasks effectively.</li><li>Proficient in Microsoft Office and basic computer skills</li><li>Fluency in English, both verbal and written</li><li>Must be able to work flexible hours, including evenings and weekends.</li><li>PMS system IDS and Opera ICloud</li></ul>Preferred Qualifications:<ul><li>Experience working in the hospitality or service industry.</li><li>Knowledge of Arabic and/or other languages spoken in the region</li></ul>FOR LOCAL HIRE ONLYJob Type: Full-time

Night Shift Reception

Middle East Traders

About the RoleWe are looking for a friendly, professional, and organized Receptionist to join our team and be the first point of contact for residents and visitors in our residential building. The ideal candidate will ensure smooth daily operations by handling front-desk duties, coordinating communication, and providing exceptional customer service to our residents.Key Responsibilities<ul><li>Greet and assist residents, guests, and visitors in a courteous and professional manner.</li><li>Answer and direct phone calls, emails, and inquiries efficiently.</li><li>Maintain visitor logs and ensure building security procedures are followed.</li><li>Coordinate with maintenance and housekeeping teams for resident requests or issues.</li><li>Receive and manage mail, packages, and deliveries.</li><li>Maintain a clean, organized, and welcoming reception area.</li><li>Support administrative tasks such as filing, data entry, and record-keeping.</li><li>Assist in scheduling appointments, move-ins/outs, and building access requests.</li><li>Communicate effectively with building management and tenants regarding notices and updates.</li></ul>Requirements<ul><li>Proven experience as a receptionist, front desk officer, or in a customer service role.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Professional appearance and positive attitude.</li><li>Basic computer literacy (Microsoft Office, email, etc.).</li><li>Ability to handle confidential information with discretion.</li><li>High school diploma or equivalent</li></ul>Job Type: Full-time

Receptionist

Bespoke Professionals

We are looking for professionals in the below mentioned fields : -<ul><li>Sales</li><li>Marketing</li><li>Customer Service</li><li>Front - Desk</li><li>Digital Marketing Specialist</li></ul>Requirements<ul><li>Must be Bahraini</li><li>Enthusiastic</li><li>Hungry to succeed</li><li>Coachable</li></ul>if you are not a Bahraini, do not apply !!!Job Types: Full-time, Part-time, Permanent, Temporary, Contract, Internship, New gradPay: BD400.000 - BD800.000 per monthApplication Question(s):<ul><li>What is your Nationality ?</li><li>What job are you looking for ?</li></ul>

Sales, Marketing and Customer Service Jobs - Bahrainis Only

Abdulla Al Arif Investment

Job Overview:We are looking for a Front Desk Executive with a strong background in sports, preferably in Padel, to join our team. The ideal candidate will have prior experience in sports facility operations, with a preference for those familiar with Malaeb booking platform or other club management software. The role requires excellent customer service skills, the ability to multitask in a fast-paced environment, and a passion for delivering a seamless experience to players and guests.Key Responsibilities:<ul><li>Guest Relations: Welcome players and visitors, ensuring a friendly and professional first point of contact.</li><li>Bookings &amp; Reservations: Manage court reservations, event registrations, and membership inquiries, with a strong preference for experience using Malaeb booking platform.</li><li>Payments &amp; Transactions: Process payments, issue invoices, and handle cash or card transactions accurately.</li><li>Facility Coordination: Ensure smooth court operations by coordinating with coaches, maintenance teams, and management.</li><li>Customer Support: Address inquiries, resolve issues, and provide information about club services, events, and promotions.</li><li>Administrative Tasks: Maintain accurate records of bookings, membership details, and customer feedback.</li><li>Event Support: Assist in organizing and executing tournaments, leagues, and social events at the club.</li><li>Inventory Management: Monitor stock levels of rental equipment, merchandise, and refreshments, ensuring availability.</li></ul>Requirements:<ul><li>Previous experience in sports facility operations, preferably in Padel.</li><li>Familiarity with Malaeb booking platform or similar reservation systems.</li><li>Strong communication skills and a customer-first approach.</li><li>Ability to multitask and stay organized in a fast-paced environment.</li><li>Proficiency in Microsoft Office and general administrative tools.</li><li>Flexibility to work evenings, weekends, and holidays as per club requirements.</li><li>Passion for sports and an understanding of Padel community culture is a plus.</li></ul>Preferred Qualifications:<ul><li>Experience working in a Padel club or other sports facilities.</li><li>Basic understanding of court operations, coaching schedules, and player engagement.</li><li>Multilingual skills (English &amp; Arabic preferred) for effective customer interaction.</li></ul>Job Type: Full-timeExperience:<ul><li>Malaeb booking platform: 1 year (Preferred)</li><li>Padel or Racket Sports: 1 year (Preferred)</li></ul>

Sports Front Desk Executive - Bahrain

IHG Hotels & Resorts

<div>About Us

At InterContinental Bahrain, we are passionate about delivering True Luxury&mdash;through genuine care, refined service, and meaningful guest connections. Our restaurants are at the heart of the guest experience, where first impressions set the tone for unforgettable dining moments.
Position Summary

We are seeking a poised, confident, and service-oriented Restaurant Hostess to be the welcoming face of our dining venues. In this role, you will create exceptional first and last impressions by greeting guests warmly, managing reservations efficiently, and ensuring a seamless flow of service in alignment with InterContinental brand standards.
Key Responsibilities
<ul><li>Welcome guests with professionalism, warmth, and a genuine luxury attitude</li>
<li>Manage reservations, waiting lists, and table assignments accurately and efficiently</li>
<li>Escort guests to their tables and present menus in line with service standards</li>
<li>Communicate effectively with the service and kitchen teams to ensure smooth operations</li>
<li>Anticipate guest needs and respond to requests with confidence and courtesy</li>
<li>Handle guest inquiries and feedback with empathy and solution-focused service</li>
<li>Maintain cleanliness, organization, and visual standards at the host desk and restaurant entrance</li>
<li>Uphold InterContinental brand values, grooming standards, and service culture at all times</li>
</ul>Qualifications &amp; Experience
<ul><li>Previous experience as a Hostess or in a guest-facing hospitality role preferred</li>
<li>Strong communication and interpersonal skills</li>
<li>Well-groomed appearance with a confident and welcoming presence</li>
<li>Ability to remain calm and professional in a fast-paced environment</li>
<li>Fluency in English; additional languages are an advantage</li>
<li>Flexibility to work shifts, weekends, and public holidays</li>
</ul>What We Offer
<ul><li>Opportunity to work with a globally recognized luxury hospitality brand</li>
<li>A supportive, inclusive, and growth-oriented work environment</li>
<li>Continuous learning and development opportunities</li>
<li>Competitive salary and benefits package</li>
</ul>Join Us

If you have a passion for hospitality, a natural flair for guest interaction, and the desire to create memorable dining experiences, we would be delighted to hear from you.

Apply now and become part of the InterContinental Bahrain family&mdash;where every interaction matters.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Restaurant Hostess - InterContinental Bahrain

Hilton

<div>Assistant Front Office Manager
An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. 
 
 
What will I be doing? 
As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul>
<li>Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards</li>
<li>Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li>
<li>Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li>
<li>Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li>
<li>Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures</li>
<li>Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li>
<li>Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li>
<li>Maintain good communication and working relationships with all hotel departments</li>
<li>Monitor staffing levels to meet cover business demands</li>
<li>Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes</li>
<li>Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures</li>
<li>Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li></ul>
What are we looking for? 
Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous supervisory experience in Front Office within the hotel/leisure/retail</li>
<li>High level of IT proficiency</li>
<li>High level of commercial awareness and sales capabilities</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a variety of work situations</li>
<li>Ability to work on your own and as part of a team</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Front Office Manager

Explore 168+ Guest service agent front desk in Manama this January. Find roles across top companies and apply now to boost your career.