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guest relations executive – front office – jumeirah gulf of bahrain Jobs in Bahrain

guest service agent (russian speaker) Jobs in Bahrain

guest service agent (russian speaker)

guest service agent russian speaker

Accor

<div>
 
 Company Description
 
 
 
 Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.
 
 
 
 Job Description
 
 
 
 As a Guest Service Agent, you will play a key role in creating memorable experiences for our guests from the moment they arrive until their departure. You will deliver a warm welcome, manage check-in and check-out processes efficiently, and ensure every guest receives personalized and professional service. With your genuine hospitality, excellent communication skills, and problem-solving abilities, you will represent the spirit of Hawar Resort by Mantis and the Accor brand.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Engage in conservation efforts and help preserve wildlife.
 </li>
 <li>
 Enjoy sustainable adventures with exclusive rewards.
 </li>
 <li>
 Celebrate locality and heritage in a vibrant community.
 </li>
 <li>
 Advance your career with global development opportunities.
 </li>
 <li>
 Drive change through impactful social initiatives.
 </li>
 <li>
 Collaborate with a passionate, innovative team.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Professional Appearance: Maintain the highest standards of grooming and uniform presentation at all times.
 </li>
 <li>
 Guest Arrival &amp; Departure: Handle guest check-in, check-out, and fond farewells promptly and courteously in line with hotel standards.
 </li>
 <li>
 Guest Assistance: Provide accurate information and assistance on resort facilities, services, and nearby attractions to enhance the guest experience.
 </li>
 <li>
 Guest Relations: Anticipate guest needs and handle inquiries, requests, and complaints courteously and effectively.
 </li>
 <li>
 Cashiering &amp; Billing: Manage payments, deposits, and billing transactions accurately, following cashiering and financial control procedures.
 </li>
 <li>
 System Operations: Use Opera or a similar Property Management System for reservations, registrations, and guest profiles efficiently.
 </li>
 <li>
 Service Recovery: Handle guest concerns with empathy and efficiency, ensuring prompt resolution and guest satisfaction.
 </li>
 <li>
 Brand Ambassador: Represent Accor and Mantis values through a consistent, guest-centric approach.
 </li>
 <li>
 Team Collaboration: Communicate effectively with other departments to ensure smooth daily operations.
 </li>
 <li>
 Compliance &amp; Safety: Follow all hotel policies, standard operating procedures, and emergency protocols.
 </li>
 <li>
 Training &amp; Development: Attend daily briefings, training sessions, and team meetings as required.
 </li>
 <li>
 Other Duties: Perform additional responsibilities or projects as assigned by management.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience: Previous experience in Front Office or Guest Services within a hotel or resort environment preferred.
 </li>
 <li>
 System Knowledge: Familiarity with Opera PMS or similar software.
 </li>
 <li>
 Language Skills: Excellent English communication skills (verbal and written) and fluency in Russian is required. Additional languages are an advantage.
 </li>
 <li>
 Customer Service: Strong interpersonal and problem-solving skills with a professional and courteous demeanor.
 </li>
 <li>
 Adaptability: Willingness to work flexible schedules, including evenings, weekends, and public holidays.
 </li>
 <li>
 Background: Prior experience in 3- or 4-star hospitality brands is an advantage but not essential.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our commitment to Diversity &amp; Inclusion:
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 About Mantis Collection:
 
 Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian&rsquo;s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLES
 
</div>

Guest Service Agent (Russian Speaker)

Ibis Seef Manama

Reservation Agent: Join Our TeamWe are seeking a dedicated and customer-focused Reservation Agent to join our dynamic hospitality team. The successful candidate will play a key role in delivering exceptional guest service by handling reservations efficiently, responding to guest inquiries, and supporting the overall reservations operation.Key Responsibilities<ul><li>Manage daily reservation operations to ensure all inquiries and bookings are handled accurately and efficiently.</li><li>Respond promptly and professionally to guest inquiries via telephone, email, and other communication channels in accordance with hotel standards.</li><li>Process room reservations, modifications, cancellations, and special requests while ensuring data accuracy.</li><li>Monitor reservation activity and assist in maximizing productivity and service levels.</li><li>Prepare and maintain daily, weekly, and monthly reservation reports.</li><li>Coordinate with Front Office, Sales, and other departments to ensure a seamless guest experience.</li><li>Maintain accurate records and ensure all guest information is updated within the reservation system.</li><li>Assist guests with information regarding hotel facilities, services, promotions, and local attractions.</li></ul>Qualifications &amp; RequirementsExperience &amp; Skills<ul><li>Minimum 1&ndash;2 years of experience in reservations, front office, customer service, or a hospitality-related environment.</li><li>Proficiency in reservation management systems and hotel property management software.</li><li>Strong communication and interpersonal skills.</li><li>Excellent customer service orientation with strong problem-solving abilities.</li><li>High attention to detail and accuracy in data entry and record keeping.</li><li>Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.</li><li>Fluency in English (written and spoken) is required.</li></ul>Education<ul><li>High School Diploma or equivalent required.</li><li>Hospitality certification, diploma, or relevant training is an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Professional development and career growth opportunities.</li><li>A supportive and collaborative work environment.</li><li>The opportunity to be part of a leading hospitality team committed to delivering exceptional guest experiences.</li></ul>What is in it For youWork with a diverse group of heartist. Be a part of Accor's prestigious team. Start your career with us and advance further your opportunities. Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies. Opportunity to develop your talent and grow within your property and across the World!If you are passionate about hospitality, enjoy interacting with guests, and thrive in a service-oriented environment, we would love to hear from you.Pay: BD200.000 per monthApplication Question(s):<ul><li>What is your Current Salary ?</li><li>What is your Expected Salary ?</li><li>What is your notice period if you are hired ?</li><li>Why are you leaving your current position ?</li></ul>Work Location: In person

Reservation Agent

GiperFoto

PHOTOGRAPHER / SALES PHOTOGRAPHER Leo&amp;Loona, The Avenues BahrainWe are currently hiring photographers in Bahrain for an exciting and dynamic role. Even if you've never held a camera before, that's absolutely fine! Many of our team members started from scratch and became skilled photographers through our training program.GiperFoto is an international photography company with over 15 years of experience and operations across Russia, the UAE, Uzbekistan, Kazakhstan, and Bahrain.We create professional photos in restaurants, hotels, entertainment venues, and family centers.What We Offer<ul><li>Free training at our in-house photography school</li><li>Professional camera equipment provided</li><li>Stable salary payments twice a month</li><li>Career growth opportunities</li><li>Income from 250 to 700 BHD depending on schedule and performance</li><li>Corporate meals</li><li>Optional business trips to Dubai and Abu Dhabi</li></ul>Schedule Options<ul><li>2/2</li><li>3/2</li><li>3/1</li><li>4/2</li></ul>Responsibilities<ul><li>Conducting photo sessions with guests</li><li>Communicating with customers and offering photo services</li><li>Printing, presenting, and selling finished photographs</li><li>Providing excellent customer service</li></ul>Requirements<ul><li>Friendly and polite communication skills</li><li>English language level B1 or higher</li><li>Russian language is preferred but not required</li><li>Sales experience is an advantage, but not required</li><li>No photography experience necessary &mdash; we provide full training</li></ul>To apply, message us on Telegram or WhatsApp using any of the contacts below:+79680447620 - Gerenzel (WhatsApp) @xeimwv - TelegramPay: BD250.000 - BD700.000 per monthWork Location: In person

Photographer, Sales Person

<div>
 
 Company Description
 
 
 
 Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.
 
 
 
 Job Description
 
 
 
 As Duty Manager, you will be responsible for overseeing daily resort operations and ensuring exceptional guest experiences at Hawar Resort by Mantis. The ideal candidate will have a strong background in hospitality management, excellent problem-solving skills, and the ability to coordinate with various departments to maintain smooth operations. This role requires leadership, adaptability, and a guest-centric approach to deliver the highest service standards.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Engage in conservation efforts and help preserve wildlife.
 </li>
 <li>
 Enjoy sustainable adventures with exclusive rewards.
 </li>
 <li>
 Celebrate locality and heritage in a vibrant community.
 </li>
 <li>
 Advance your career with global development opportunities.
 </li>
 <li>
 Drive change through impactful social initiatives.
 </li>
 <li>
 Collaborate with a passionate, innovative team.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Daily Operations Management: Oversee the resort&rsquo;s day-to-day operations, ensuring seamless functionality across all departments.
 </li>
 <li>
 Guest Relations: Address and resolve guest concerns and feedback promptly and professionally, maintaining high service standards and enhancing guest satisfaction.
 </li>
 <li>
 Team Leadership: Provide guidance and support to staff during shifts, ensuring operational efficiency, staff productivity, and adherence to service standards.
 </li>
 <li>
 Emergency Management: Serve as the first point of contact for emergencies or incidents, coordinating responses and reporting to senior management as required.
 </li>
 <li>
 Policy and Procedure Compliance: Ensure all resort policies, procedures, and standards are consistently followed and upheld.
 </li>
 <li>
 Interdepartmental Coordination: Collaborate with department heads to resolve operational issues and enhance service delivery.
 </li>
 <li>
 Reporting: Prepare daily operational reports, including guest feedback, incident logs, and shift summaries, for senior management review.
 </li>
 <li>
 Health and Safety: Ensure compliance with health, safety, and hygiene regulations to provide a secure environment for guests and staff.
 </li>
 <li>
 Guest Experience Oversight: Oversee the entire guest journey, from reservations to departure, ensuring a seamless and exceptional experience.
 </li>
 <li>
 Professional Development: Support the growth and development of reservation agents and front office staff to strengthen succession planning.
 </li>
 <li>
 KPI Management: Establish and monitor key performance indicators (KPIs) for the Front Office and guest satisfaction to drive service excellence.
 </li>
 <li>
 Front Office Operations: Assist with guest check-ins and check-outs, ensuring all procedures are followed accurately and efficiently.
 </li>
 <li>
 Cross-Departmental Support: Assist in various hotel areas, including Food &amp; Beverage operations, to eliminate potential service issues.
 </li>
 <li>
 Proactive Guest Service: Respond promptly to requests, leading by example and fostering a proactive and resourceful team culture.
 </li>
 <li>
 Health &amp; Safety Responsibility: Ensure the well-being of all patrons, guests, and staff members, adhering to the resort&rsquo;s safety protocols and procedures.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Leadership Experience: Prior experience in a leadership role is essential.
 </li>
 <li>
 Property Management Systems: Previous experience with Property Management Systems is required.
 </li>
 <li>
 Technical Proficiency: Must be proficient in Microsoft Windows applications.
 </li>
 <li>
 Education: A University or College degree in a related discipline is preferred.
 </li>
 <li>
 Professionalism: Must maintain a polished and professional presentation.
 </li>
 <li>
 Interpersonal &amp; Problem-Solving Skills: Strong ability to resolve issues effectively while maintaining positive guest interactions.
 </li>
 <li>
 Reliability &amp; Responsibility: Highly dependable with a strong sense of accountability.
 </li>
 <li>
 Ability to Work Under Pressure: Capable of performing efficiently in a fast-paced environment.
 </li>
 <li>
 Team Collaboration: Ability to work seamlessly within a team-oriented setting.
 </li>
 <li>
 Guest Focus: Must prioritize guest needs, remaining calm, courteous, and attentive at all times.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our commitment to Diversity &amp; Inclusion:
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 About Mantis Collection:
 
 Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian&rsquo;s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLES
 
</div>

Duty Manager

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Supports Butlers in creating personal connections with guests through emotional luxury.
 </li>
 <li>
 Responsible to have full knowledge of in suite and maxi bar set-ups.
 </li>
 <li>
 Supports Butler in regular service offerings include unpacking, packing, light laundry handling, shoe-shine service if needed.
 </li>
 <li>
 Fully understands the difference of room categories and guest levels / VIPs.
 </li>
 <li>
 Promptly answers calls, instant messages from the Butler they work with as well as in their department.
 </li>
 <li>
 Engages, customizes and organises in suite Maxi Bar set-ups for the occupied suites with the instructions of the Butler.
 </li>
 <li>
 Make sure to report used items in suites Maxi Bars and are charged to the guest&rsquo;s accounts.
 </li>
 <li>
 Make sure Butler trolleys and dedicated pantries are well-stocked and ready for the next shift.
 </li>
 <li>
 Cleans and maintains all Butler working areas including guest suites, pantries, stores, equipment, perishables, stationary, etc. with the instruction and support of the Butler they work with.
 </li>
 <li>
 Follows up necessary hygiene procedures on daily basis.
 </li>
 <li>
 Completes the missing products from purchasing department and stocks them neatly in the designated pantries / storages.
 </li>
 <li>
 Works closely with in room dining and engages / customizes replenishment of amenities for the occupied suites with the instructions of the Butler.
 </li>
 <li>
 Responsible of removal and exchange of dirty plates, cutleries, glasses etc. while replenishing amenities and Maxi Bars for occupied suites with the instructions of the Butler.
 </li>
 <li>
 Ensures all communication is carried clearly amongst the team.
 </li>
 <li>
 Intuitively anticipates through observation and interactions guests&rsquo; needs and wants. Shares guest preferences with Butlers to be recorded on guest&rsquo;s profile.
 </li>
 <li>
 Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
 </li>
 <li>
 Cooperates closely with Butlers and Butler supervisors to ensure a seamless service. Acts as a link for guests with all other areas of the hotel.
 </li>
 <li>
 Addresses any security incidents and guest complaints to the Head Butler and reacts proactively when suitable and appropriate.
 </li>
 <li>
 Performs any duties and special projects as requested by management whether in your own department or any other department in the hotel.
 </li>
 <li>
 Follows Hotel Evacuation Policy in case of an Emergency.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Possesses strong interpersonal skills and ability to communicate in second language.
 </li>
 <li>
 Ascertains and addresses guest/colleague needs.
 </li>
 <li>
 Focuses on service with an eye for detail and an approachable attitude.
 </li>
 <li>
 Works well under pressure, analyses and resolves problems, exercises good judgment and with a high degree of professionalism.
 </li>
 <li>
 Prioritizes and organizes work assignments and delegates work effectively.
 </li>
 <li>
 Self-motivates and shows good initiative in a dynamic environment.
 </li>
 <li>
 Ensures security and confidentiality of guest and hotel information.
 </li>
 <li>
 Embraces and responds to change effectively.
 </li>
 <li>
 Understands international luxury travelers and their needs..
 </li>
 <li>
 An understanding of cultural nuisances in dealing with local and Middle Eastern guests.
 </li>
 <li>
 Anticipates the needs and the assistance a Butler might need upon a guest&rsquo;s stay, from their arrival to departure.
 </li>
 <li>
 Strives an effort to capture the fineness of the everyday work.
 </li>
 <li>
 Shows enthusiasm for self-development.
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Opportunity to join the first Raffles in Bahrain
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

Butler Assistant

Solymar Hotel

Job SummaryWe are seeking an experienced, energetic, and customer-focused Female Bartender to join our hospitality team. The ideal candidate will have previous experience in upscale hotels, fine dining restaurants, lounges, or premium hospitality venues and possess a passion for delivering exceptional guest experiences. She will be responsible for preparing and serving beverages, maintaining high service standards, and creating a welcoming atmosphere for guests.Key Responsibilities<ul><li>Greet and engage guests in a warm, friendly, and professional manner</li><li>Prepare and serve alcoholic and non-alcoholic beverages according to company standards and recipes</li><li>Recommend beverages and upsell menu items to enhance the guest experience</li><li>Ensure all drinks are prepared accurately, efficiently, and presented to the highest standards</li><li>Maintain cleanliness, organization, and hygiene of the bar area at all times</li><li>Monitor stock levels and assist with inventory control and replenishment</li><li>Verify guest age requirements and ensure responsible alcohol service in accordance with local regulations</li><li>Handle guest inquiries, requests, and complaints professionally and promptly</li><li>Process orders and payments accurately using the POS system</li><li>Work closely with service staff and management to ensure smooth daily operations</li><li>Adhere to all health, safety, hygiene, and company policies and procedures</li></ul>Requirements<ul><li>Female candidate </li><li>Previous experience as a Bartender in hotels, 5-star restaurants, lounges, or premium hospitality venues is essential</li><li>Strong knowledge of classic cocktails, spirits, wines, beers, and beverage preparation techniques</li><li>Excellent communication and interpersonal skills</li><li>Presentable, professional appearance and positive attitude</li><li>Ability to work efficiently in a fast-paced environment</li><li>Strong customer service and sales skills</li><li>Good command of English; additional languages are an advantage</li><li>Flexibility to work shifts, weekends, public holidays, and evening hours</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Accommodation provided</li><li>Duty meals</li><li>Air ticket allowance</li><li>Visa sponsorship</li><li>Career growth and development opportunities</li><li>Professional and supportive working environment</li></ul>Work Location: In person

FEMALE BARTENDER

Jumeirah

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 29 exceptional properties across 11 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travelers.
 
 
 
 About Jumeirah Gulf Of Bahrain
 
 
 
 Located on the pristine beaches of Bahrain&rsquo;s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort&rsquo;s five pools, and book treatments at Jumeirah&rsquo;s signature Talise Spa.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 
 
 Guest Relations Executive &ndash; Front Office
 
 
 
 to join
 
 
 
 Jumeirah Gulf of Bahrain.
 
 
 
 
 
 
 The Main Duties And Responsibilities Of This Role Include
 
 
 
 <ul>
 <li>
 Build and maintain strong relationships with repeat guests and VIPs, ensuring personalized service and recognizing loyalty.
 </li>
 <li>
 Actively solicit and review guest feedback, using insights to implement improvements and enhance guest satisfaction.
 </li>
 <li>
 Handle and resolve complex guest issues with empathy and professionalism, working to achieve timely and satisfactory resolutions.
 </li>
 <li>
 Assist with the coordination of guest events or special occasions, ensuring all arrangements exceed expectations.
 </li>
 <li>
 Identify opportunities for service enhancement and contribute to the implementation of best practices that elevate the guest journey.
 </li>
 <li>
 Promote hotel services and packages in a personalized manner to enrich the guest experience and create memorable stays.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Previous Experience or internships in Front Office department preferable
 </li>
 <li>
 Good knowledge of Opera PMS
 </li>
 <li>
 Intermediate computer skills (Microsoft Office)
 </li>
 <li>
 A minimum of 1&ndash;2-year work experience for a luxury hotel.
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
 <li>
 Opportunities for internal mobility within our global network
 </li>
 <li>
 Colleague discounts on food, beverage, and hotel stays worldwide
 </li>
 <li>
 Health care and insurance benefits
 </li>
 <li>
 Locally competitive tax-free salary and incentive structure
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Bahrain-Manama
 
 
 
 Organization
 
 
 
 MEASA Region [Main]
 
 
 
 Job Posting
 
 
 
 Apr 27, 2026, 7:31:53 AM
</div>

Guest Relations Executive – Front Office – Jumeirah Gulf of Bahrain

Explore 78+ Guest service agent russian speaker in Bahrain this June. Find roles across top companies and apply now to boost your career.