receptionist

sales associate

assistant guest relations manager Jobs in Doha

assistant guest relations manager

housekeeping attendant

waitress (food & beverage experience) Jobs in Doha

waitress (food & beverage experience)

guest service associate

Marriott International

<div>Additional Information 
Job Number26050981 
Job CategoryFood and Beverage &amp; Culinary 
LocationThe Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.
FIND PURPOSE IN YOUR PASSION
At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.
Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:
<ul><li>A rewarding career within one of the most recognized and prestigious luxury brands in the world.</li>
<li>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.</li>
<li>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.</li>
<li>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.</li>
<li>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:</li>
 </ul><div><ul><li>Exclusive training and leadership development programs</li></ul>
 <ul><li>Recognition and rewards for exceptional service</li></ul>
 <ul><li>Preferential Members Rates at Marriott Hotels Globally</li></ul>
 <ul><li>Dining &amp; Wellness discounts for your family and you</li></ul>
 <ul><li>Medical Insurance Coverage</li></ul>
 <ul><li>An HR team dedicated to your success and wellbeing</li></ul>
</div>OUR EXPECTATIONS FROM THE ROLE:
<div>The In‑Room Dining Order Taker is responsible for delivering exceptional, personalized service to guests by accurately taking and coordinating in‑room dining orders in accordance with The Ritz‑Carlton Gold Standards. This role serves as a vital point of contact between guests, culinary, and service teams to ensure a seamless and memorable dining experience.
Key Responsibilities:
<ul><li>Answer all In‑Room Dining calls promptly using proper etiquette, tone, and brand scripting.</li>
<li>Accurately take guest food and beverage orders, confirming preferences, special requests, dietary needs, and allergies.</li>
<li>Demonstrate thorough knowledge of menus, ingredients, promotions, and preparation methods to confidently make recommendations and enhance the guest experience.</li>
<li>Enter orders accurately into the POS system and communicate details clearly to the kitchen and service team.</li>
<li>Coordinate order timing, delivery, and follow‑up to ensure service excellence and guest satisfaction.</li>
<li>Anticipate guest needs, personalize service, and create memorable moments in line with Ritz‑Carlton service values.</li>
<li>Handle guest concerns or complaints professionally, taking ownership and initiating service recovery when needed.</li>
<li>Maintain cleanliness, organization, and readiness of the order‑taking and work area.</li>
<li>Ensure compliance with food safety, hygiene standards, and Marriott policies and procedures.</li>
<li>Uphold confidentiality of guest information and adhere to data privacy standards.</li>
<li>Foster positive working relationships with internal departments to support seamless operations.</li>
<li>Actively participate in daily line‑ups, training sessions, and service improvement initiatives.</li></ul> 
</div>PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</div>
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

In-Room Dining Order Taker

Orchid Resort Systems

Job Opportunity: Front Office ManagerLocation: Doha, Qatar Company: Orchid Resort SystemsAbout UsOrchid Resort Systems is a premier hospitality solutions provider based in Doha, specializing in luxury resort management and guest experience innovation. We are committed to excellence, efficiency, and delivering world-class service. To support our operations, we are seeking an experienced Front Office Manager to lead our front desk team and ensure seamless guest interactions.Role OverviewThe Front Office Manager will be responsible for overseeing front desk operations, managing staff, and ensuring exceptional guest service. This role requires strong leadership, organizational skills, and the ability to foster a welcoming and professional environment.Key Responsibilities<ul><li>Supervise and manage front office staff, including receptionists and guest service agents.</li><li>Oversee daily front desk operations, ensuring smooth check-in and check-out processes.</li><li>Handle guest inquiries, complaints, and special requests with professionalism.</li><li>Monitor occupancy levels, reservations, and room allocations.</li><li>Train and mentor front office staff to maintain service excellence.</li><li>Ensure compliance with company policies and Qatari hospitality regulations.</li><li>Collaborate with other departments to enhance guest satisfaction.</li><li>Prepare reports and updates for senior management on front office performance.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field.</li><li>4&ndash;6 years of experience in front office management or hospitality leadership roles.</li><li>Strong knowledge of hotel operations and guest service standards.</li><li>Proficiency in property management systems (Opera, Fidelio, or similar).</li><li>Excellent communication, leadership, and problem-solving skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Fluency in English; Arabic is a plus.</li></ul>Why Join Us?<ul><li>Be part of a prestigious hospitality solutions company in Doha.</li><li>Play a key role in shaping Orchid Resort Systems&rsquo; guest experience strategy.</li><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career advancement.</li><li>Collaborative, innovative, and service-driven work culture.</li></ul>الراتب المدفوع: QAR٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Front Office Manager

Raffles

<div>Company Description 
Raffles Hotels &amp; Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. 
About Raffles Doha
Step into a world of refined elegance and timeless artistry at Raffles Doha, an iconic address nestled within the architectural landmark of Katara Towers in Lusail.
Raffles Doha is where luxury becomes deeply personal &mdash; a place defined by quiet sophistication, meaningful moments, and the art of thoughtful service. Rooted in a legacy of gracious hospitality, Raffles is renowned for creating experiences that are intimate, bespoke, and unforgettable.
Here, every detail is considered, every interaction intentional, and every guest journey uniquely curated. Our colleagues are artisans of hospitality, empowered to anticipate needs, craft memories, and deliver service with elegance, discretion, and genuine care.
Joining Raffles Doha means becoming part of a storied brand where excellence is not an aspiration, but a standard &mdash; and where hospitality is expressed as an art form. 
About the Application Process
At Raffles Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 
Job Description 
We invite you to join the world of luxury hospitality at Raffles Doha as our new Butler.
At Raffles Hotels &amp; Resorts, the Butler is the heart of the guest experience, delivering thoughtful, intuitive, and discreet service with exceptional attention to detail. As a trusted ambassador of the brand, the Butler creates memorable and personalized stays by anticipating guest preferences, ensuring seamless service delivery, and embodying the elegance, warmth, and legendary hospitality synonymous with Raffles.
Key Responsibilities:<ul><li>
Deliver highly personalized and anticipatory service to all guests throughout their stay.</li><li>
Create memorable guest experiences through refined attention to detail and genuine care.</li><li>
Manage all Butler service operations efficiently, ensuring seamless arrival, stay, and departure experiences.</li><li>
Coordinate closely with Housekeeping, Front Office, Concierge, and Food &amp; Beverage teams to exceed guest expectations.</li><li>
Maintain a strong understanding of guest preferences and proactively tailor services accordingly.</li><li>
Handle guest requests promptly, professionally, and discreetly at all times.</li><li>
Ensure suites and guest areas are impeccably prepared in line with Raffles luxury standards.</li><li>
Provide unpacking, packing, garment care, and in-room dining services with precision and elegance.</li><li>
Anticipate opportunities to enhance the guest journey through thoughtful recommendations and personalized touches.</li><li>
Uphold the highest standards of confidentiality, professionalism, and cultural sensitivity.</li><li>
Build meaningful relationships with guests to foster loyalty and repeat visits.</li><li>
Represent the Raffles brand with poise, sophistication, and exceptional service etiquette.</li><li>
Maintain detailed guest profiles and communicate relevant preferences to operational teams.</li><li>
Resolve guest concerns gracefully and efficiently, ensuring complete satisfaction.</li><li>
Ensure all interactions reflect the timeless heritage, charm, and gracious hospitality of Raffles.</li></ul> 

Qualifications 
What will you bring to the role?<ul><li>
Previous experience in a luxury hospitality environment, preferably within Butler Service, Guest Relations, or Rooms Division operations.</li><li>
Exceptional interpersonal and communication skills with a warm, gracious, and polished demeanor.</li><li>
Strong passion for luxury service excellence and creating memorable guest experiences.</li><li>
Demonstrated ability to anticipate guest needs and deliver highly personalized service.</li><li>
Excellent attention to detail with strong organizational and multitasking abilities.</li><li>
Ability to remain composed and professional in a fast-paced, high-pressure environment.</li><li>
Strong problem-solving skills with a proactive and solution-oriented approach.</li><li>
High level of discretion, confidentiality, and professionalism.</li><li>
Well-groomed with impeccable personal presentation aligned with luxury hospitality standards.</li><li>
Ability to work collaboratively across departments to ensure seamless guest experiences.</li><li>
Flexible to work shifts, weekends, and public holidays as required by operational needs.</li><li>
Proficiency in English required; additional languages are considered an asset.</li><li>
Familiarity with luxury hotel systems and guest profile management platforms is preferred.</li><li>
Strong cultural awareness and the ability to engage with an international clientele.</li><li>
Embrace the Raffles brand promise and luxury in your role and in all your interactions.</li><li>
Foster an inclusive environment where every individual feels valued and respected</li><li>
Create an environment where colleagues are empowered, supported and recognized</li></ul> 

Additional Information 
Employee Benefits 
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont &amp; Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.
Our Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: We celebrate our differences. We support each other and we always stand together.
Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: We build trust through mutual respect and being authentic.
Diversity &amp; Inclusion
We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</div>

Butler

Coral Dorada LLC

Coral Dorada LLC is a distinguished hospitality company based in Doha, Qatar, committed to delivering exceptional guest experiences and world-class service. We specialize in creating memorable stays through operational excellence, innovative service solutions, and a dedication to customer satisfaction.Position OverviewWe are seeking a motivated and detail-oriented Hospitality Coordinator to oversee daily operations, support guest services, and ensure smooth coordination across hotel departments. This role requires strong organizational skills, hospitality expertise, and the ability to maintain high service standards in a dynamic environment.Key Responsibilities<ul><li>Coordinate daily hospitality operations across front office, housekeeping, and food &amp; beverage.</li><li>Support management in planning, reporting, and operational decision-making.</li><li>Liaise with staff, vendors, and guests to ensure seamless communication and service delivery.</li><li>Monitor guest satisfaction and handle inquiries or complaints professionally.</li><li>Prepare operational reports, budgets, and performance metrics.</li><li>Assist in organizing events, promotions, and guest engagement activities.</li><li>Ensure compliance with Qatar&rsquo;s hospitality regulations and company policies.</li><li>Recommend process improvements to enhance efficiency and guest satisfaction.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field.</li><li>2&ndash;5 years of experience in hospitality coordination or hotel operations.</li><li>Strong knowledge of hospitality practices, guest services, and operational standards.</li><li>Excellent organizational, communication, and problem-solving skills.</li><li>Proficiency in Microsoft Office and hotel management systems.</li><li>Ability to multitask and thrive in fast-paced environments.</li><li>Fluency in English; Arabic proficiency is an advantage.</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunity to grow within a reputable hospitality company.</li><li>Exposure to diverse operations and international guest relations.</li><li>A collaborative, supportive, and growth-oriented environment.</li></ul>How to ApplyInterested applicants may send their CV and cover letter via Indeed or directly to Coral Dorada LLC&rsquo;s recruitment team in Doha, Qatar, highlighting their hospitality expertise, achievements, and vision for enhancing guest experiences.Pay: Up to QAR650,000.00 per yearWork Location: In person

Hospitality Coordinator

Truites des Sources Qatar

Room Service Attendant &ndash; Truites des Sources QatarWhy This Role Is a Great OpportunityStep into a hospitality career where every shift is about delivering comfort, care, and a premium guest experience. As a Room Service Attendant in a respected Qatar dining and hospitality environment, you&rsquo;ll be part of a service team that brings high-quality food and attentive service directly to guests&rsquo; rooms&mdash;creating memorable stays and strong guest satisfaction ratings.This role is ideal for individuals who enjoy guest interaction, fast-paced service, and working in a professional hotel or fine dining setting with opportunities for growth in the hospitality industry.Salary, Benefits &amp; Perks<ul><li>Competitive monthly salary aligned with Qatar hospitality standards</li><li>Service charge and/or tips (depending on property policy)</li><li>Free accommodation or housing allowance (based on company arrangement)</li><li>Duty meals provided</li><li>Transportation support or shuttle service</li><li>Paid annual leave and flight allowance (as per contract)</li><li>Medical insurance coverage</li><li>Career advancement opportunities within hospitality operations</li></ul>Schedule<ul><li>Rotating shifts (morning, afternoon, or night duty)</li><li>6 working days per week (typical hospitality schedule)</li><li>Flexible scheduling based on hotel occupancy and guest demand</li></ul>Key Responsibilities<ul><li>Deliver in-room dining orders accurately and on time</li><li>Ensure food presentation meets hotel or restaurant standards</li><li>Verify orders before delivery to avoid errors</li><li>Set up trays/trolleys with proper cutlery, condiments, and service items</li><li>Maintain cleanliness and hygiene of service equipment</li><li>Coordinate with kitchen and service staff for timely order preparation</li><li>Handle guest requests politely and professionally</li><li>Collect used trays and ensure proper clearance from rooms</li><li>Follow food safety and hospitality service standards at all times</li></ul>Most Searched Skills for This Role<ul><li>Customer service and guest handling skills</li><li>Time management and speed of service</li><li>Food and beverage service knowledge</li><li>Attention to detail and order accuracy</li><li>Communication skills (basic English required)</li><li>Hospitality etiquette and professionalism</li><li>Ability to work under pressure in peak hours</li><li>Teamwork and coordination with kitchen/service staff</li><li>Basic food safety and hygiene practices</li><li>Problem-solving and guest complaint handling</li></ul>Requirements<ul><li>High school diploma or equivalent preferred</li><li>Previous experience in hotel, restaurant, or room service is an advantage</li><li>Willingness to work shifts, weekends, and holidays</li><li>Positive attitude and strong work ethic</li><li>Ability to lift and carry service trays or trolleys</li></ul>About the CompanyTruites des Sources Qatar is part of a hospitality-driven environment focused on delivering high-quality dining and guest service experiences. The team is built on professionalism, efficiency, and attention to detail, ensuring guests receive exceptional service from kitchen to room delivery.Why Work With Us<ul><li>Supportive and structured hospitality environment</li><li>Opportunity to gain international hotel and restaurant experience</li><li>Skills development in premium food service operations</li><li>Career growth opportunities within the hospitality industry in Qatar</li><li>Stable employment in a high-demand service sector</li></ul>Apply NowIf you are motivated, service-oriented, and ready to build your career in hospitality, this is your chance to join a professional team in Qatar.Apply today and take the next step toward a rewarding career in hotel and room service operations.نوع الوظيفة: دوام كامل, دائم, لحديثي التخرجالراتب المدفوع: QAR٧٠٫٠٠&nbsp;لكل ساعةعدد الساعات المتوقع: 20 في الأسبوعموقع العمل: بشكل شخصي

Room Service Attendant

Noir KSA

&lt;&lt;&lt; ONLY CANDIDATES WITH PREVIOUS EXPERIENCE IN SAME POSITION WILL BE ACCEPTED. MAKE SURE TO HAVE A PHOTO OF YOU IN YOUR CV WHEN APPLYING FOR THIS ROLE &gt;&gt;&gt;Position: Restaurant Supervisor (Fine dining Experienced)Starting Salary: SAR 3,500 to 4,000 with FREE shared accommodation, transportation, and 1 duty mealJob Role: The Service Supervisor is a frontline hospitality leader responsible for overseeing the day-to-day delivery of exceptional guest service across the dining floor. Reporting directly to the Restaurant Manager, this role bridges the gap between the service team and management &mdash; directing waitstaff during service, ensuring brand standards are consistently upheld, and creating a welcoming and professionally executed dining experience for every guest. The Service Supervisor plays a pivotal role in shaping team culture, maintaining floor discipline, and embodying the warm yet polished hospitality values that define the brand's presence across the GCC.Key Responsibilities:<ul><li>Floor Supervision &amp; Service Coordination: Supervise and direct the front-of-house service team throughout every service period &mdash; managing floor sections, coordinating table assignments, monitoring pace and flow, and ensuring seamless, attentive service is delivered consistently from guest arrival through to settlement and departure.</li><li>Guest Relations &amp; Experience Management: Serve as the senior point of contact for guests on the floor; greet VIP and regular guests personally, handle complaints and special requests with professionalism and cultural sensitivity, and take swift, decisive action to resolve any service issues in a manner that exceeds guest expectations and protects the brand's reputation.</li><li>Team Briefing &amp; Pre-Service Preparation: Lead pre-service briefings to communicate daily specials, menu updates, reservation notes, allergen information, and service expectations to the FOH team; ensure all team members are correctly groomed, stationed, and fully prepared before doors open for each service period.</li><li>Service Standards Enforcement &amp; Coaching: Monitor the service team's performance throughout the shift &mdash; observing table interactions, upselling behaviour, menu knowledge, and service technique; provide real-time guidance and constructive coaching on the floor to maintain the brand's service standards and develop the capabilities of individual team members.</li><li>Reservation &amp; Seating Management: Oversee the reservation system, walk-in management, and table allocation to optimise covers and minimise guest wait times; liaise with the kitchen and bar teams on pacing and special requirements to ensure every seating runs smoothly and guests feel valued from the moment they arrive.</li><li>Compliance, Grooming &amp; Brand Standards: Ensure all front-of-house team members consistently adhere to the brand's grooming policy, uniform standards, service scripts, and code of conduct; uphold GCC regulatory compliance across all guest-facing areas including hygiene standards, licensing requirements, and health and safety obligations.</li><li>Reporting &amp; Restaurant Manager Support: Assist the Restaurant Manager with shift reports, daily covers tracking, feedback documentation, and team performance observations; flag operational issues, recurring service gaps, or staff concerns promptly, and contribute actively to continuous improvement initiatives that elevate the overall guest experience across GCC locations.</li></ul>Qualifications &amp; Requirements<ul><li>Educational &amp; Professional Credentials: A diploma or degree in Hospitality Management, Hotel Management, or a related discipline from a recognised institution is preferred; professional certifications in food &amp; beverage service, or customer experience management are a distinct advantage; a valid food hygiene certification compliant with GCC municipal standards is required.</li><li>Professional Experience: A minimum of 3&ndash;5 years of progressive front-of-house experience in an upscale restaurant, luxury hotel, or premium dining establishment, including at least 1&ndash;2 years in a supervisory or senior service role; demonstrated ability to manage and direct a service team during high-volume service in a fine-dining or multi-cuisine environment; prior experience in a GCC or Middle Eastern hospitality setting is strongly preferred.</li><li>Leadership, Communication &amp; Cultural Sensitivity: Proven ability to lead, motivate, and develop a diverse front-of-house service team under pressure; strong interpersonal and communication skills in English, with Arabic or additional languages considered a significant advantage; a deep appreciation of GCC cultural etiquette, Islamic hospitality values, and the expectations of an internationally diverse Gulf clientele; a calm, solutions-focused temperament with the confidence to handle challenging guest situations gracefully and in alignment with the brand's values.</li></ul>Pay: QAR3,500.00 - QAR4,000.00 per monthApplication Question(s):<ul><li>ANSWERS FOR THE BELOW PRE-SCREENING QUESTIONS ARE REQUIRED.</li><li>Have you read and accept the duties and responsibilities, including the salary details that we mentioned for this role? Continue with your applications if &quot;Yes&quot;</li><li>In which city and country are you currently located?</li><li>Which country passport do you have? (Nationality)</li><li>How old are you? (Age)</li><li>How tall are you? (Height)</li><li>If selected for this role, after how many days before you can join our company?</li><li>How many years of experience do you have as a Restaurant Supervisor?</li></ul>Work Location: In person

Restaurant Supervisor (Fine dining Experienced)

Position: Restaurant Supervisor ( Arabic speakers)Starting Salary: SAR 3,500 to 4,000 with FREE shared accommodation, transportation, and 1 duty mealJob Role: The Service Supervisor is a frontline hospitality leader responsible for overseeing the day-to-day delivery of exceptional guest service across the dining floor. Reporting directly to the Restaurant Manager, this role bridges the gap between the service team and management &mdash; directing waitstaff during service, ensuring brand standards are consistently upheld, and creating a welcoming and professionally executed dining experience for every guest. The Service Supervisor plays a pivotal role in shaping team culture, maintaining floor discipline, and embodying the warm yet polished hospitality values that define the brand's presence across the GCC.Work location : Qatar -KSA - UKKey Responsibilities:<ul><li>Floor Supervision &amp; Service Coordination: Supervise and direct the front-of-house service team throughout every service period &mdash; managing floor sections, coordinating table assignments, monitoring pace and flow, and ensuring seamless, attentive service is delivered consistently from guest arrival through to settlement and departure.</li><li>Guest Relations &amp; Experience Management: Serve as the senior point of contact for guests on the floor; greet VIP and regular guests personally, handle complaints and special requests with professionalism and cultural sensitivity, and take swift, decisive action to resolve any service issues in a manner that exceeds guest expectations and protects the brand's reputation.</li><li>Team Briefing &amp; Pre-Service Preparation: Lead pre-service briefings to communicate daily specials, menu updates, reservation notes, allergen information, and service expectations to the FOH team; ensure all team members are correctly groomed, stationed, and fully prepared before doors open for each service period.</li><li>Service Standards Enforcement &amp; Coaching: Monitor the service team's performance throughout the shift &mdash; observing table interactions, upselling behaviour, menu knowledge, and service technique; provide real-time guidance and constructive coaching on the floor to maintain the brand's service standards and develop the capabilities of individual team members.</li><li>Reservation &amp; Seating Management: Oversee the reservation system, walk-in management, and table allocation to optimise covers and minimise guest wait times; liaise with the kitchen and bar teams on pacing and special requirements to ensure every seating runs smoothly and guests feel valued from the moment they arrive.</li><li>Compliance, Grooming &amp; Brand Standards: Ensure all front-of-house team members consistently adhere to the brand's grooming policy, uniform standards, service scripts, and code of conduct; uphold GCC regulatory compliance across all guest-facing areas including hygiene standards, licensing requirements, and health and safety obligations.</li><li>Reporting &amp; Restaurant Manager Support: Assist the Restaurant Manager with shift reports, daily covers tracking, feedback documentation, and team performance observations; flag operational issues, recurring service gaps, or staff concerns promptly, and contribute actively to continuous improvement initiatives that elevate the overall guest experience across GCC locations.</li></ul>Qualifications &amp; Requirements<ul><li>Educational &amp; Professional Credentials: A diploma or degree in Hospitality Management, Hotel Management, or a related discipline from a recognised institution is preferred; professional certifications in food &amp; beverage service, or customer experience management are a distinct advantage; a valid food hygiene certification compliant with GCC municipal standards is required.</li><li>Professional Experience: A minimum of 3&ndash;5 years of progressive front-of-house experience in an upscale restaurant, luxury hotel, or premium dining establishment, including at least 1&ndash;2 years in a supervisory or senior service role; demonstrated ability to manage and direct a service team during high-volume service in a fine-dining or multi-cuisine environment; prior experience in a GCC or Middle Eastern hospitality setting is strongly preferred.</li><li>Leadership, Communication &amp; Cultural Sensitivity: Proven ability to lead, motivate, and develop a diverse front-of-house service team under pressure; strong interpersonal and communication skills in English, with Arabic or additional languages considered a significant advantage; a deep appreciation of GCC cultural etiquette, Islamic hospitality values, and the expectations of an internationally diverse Gulf clientele; a calm, solutions-focused temperament with the confidence to handle challenging guest situations gracefully and in alignment with the brand's values.</li><li>&lt;&lt;&lt; ONLY CANDIDATES WITH PREVIOUS EXPERIENCE IN SAME POSITION WILL BE ACCEPTED. MAKE SURE TO HAVE A PHOTO OF YOU IN YOUR CV WHEN APPLYING FOR THIS ROLE &gt;&gt;&gt;</li></ul>Pay: QAR3,500.00 - QAR4,000.00 per monthApplication Question(s):<ul><li>ANSWERS FOR THE BELOW PRE-SCREENING QUESTIONS ARE REQUIRED.</li><li>Have you read and accept the duties and responsibilities, including the salary details that we mentioned for this role? Continue with your applications if &quot;Yes&quot;</li><li>In which city and country are you currently located?</li><li>Which country passport do you have? (Nationality)</li><li>How old are you? (Age)</li><li>How tall are you? (Height)</li><li>If selected for this role, after how many days before you can join our company?</li><li>How many years of experience do you have as a Restaurant Supervisor?</li></ul>Work Location: In person

Restaurant Supervisor ( Arabic speakers)

Explore 708+ Guest service associate in Doha this May. Find roles across top companies and apply now to boost your career.