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assistant housekeeping manager

guest service associate

Grand Hyatt

<div>
 <strong>
  Organization- Grand Hyatt Dubai
  <br/>
  <br/>
 </strong>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 Main Duties and responsibilities:
 <br/>
 <br/>
 Customer Service
 <br/>
 <br/>
 <ul>
  <li>
   Ensure that all interactions with guests are engaging, entertaining, and align with the park's brand promise.
  </li>
  <li>
   Handle guest inquiries and feedback in a courteous and efficient manner, ensuring that any issues are resolved satisfactorily.
  </li>
  <li>
   Maintain positive interactions with guests and colleagues, fostering a fun and welcoming environment.
   <br/>
   <br/>
  </li>
 </ul>
 Financial
 <br/>
 <br/>
 <ul>
  <li>
   Maximize productivity through effective time management and multi-tasking.
  </li>
  <li>
   Assist in managing resources efficiently to meet the financial goals of the park.
  </li>
  <li>
   Embrace new technology and methods to enhance guest experiences and improve productivity.
   <br/>
   <br/>
  </li>
 </ul>
 Operational
 <br/>
 <br/>
 <ul>
  <li>
   Perform in character roles, bringing the park's stories and themes to life through engaging performances.
  </li>
  <li>
   Conduct meet and greet sessions with guests, providing memorable interactions and photo opportunities.
  </li>
  <li>
   Be flexible and adapt to different roles and tasks within the entertainment department.
  </li>
  <li>
   Maintain costumes and props, ensuring they are clean, organized, and in good condition.
  </li>
  <li>
   Assist in the setup and breakdown of entertainment areas and events.
  </li>
  <li>
   Ensure all performances and interactions are safe and adhere to park guidelines.
   <br/>
   <br/>
  </li>
 </ul>
 Personnel
 <br/>
 <br/>
 <ul>
  <li>
   Work closely with other entertainment and guest service staff to ensure a cohesive and enjoyable guest experience.
  </li>
  <li>
   Participate in training and development programs to enhance performance skills.
  </li>
  <li>
   Adhere to the park's grooming and appearance standards, ensuring a professional and approachable image. &emsp;
   <br/>
   <br/>
  </li>
 </ul>
 Other Duties
 <br/>
 <br/>
 <ul>
  <li>
   Follow all park policies on fire, hygiene, health, and safety.
  </li>
  <li>
   Report for duty punctually, wearing the correct costume and nametag at all times.
  </li>
  <li>
   Maintain a high standard of personal appearance and hygiene.
  </li>
  <li>
   Attend and contribute to staff meetings and training sessions.
  </li>
  <li>
   Support the implementation of the park's values and culture.
  </li>
  <li>
   Undertake any reasonable tasks and secondary duties as assigned by the Team Leader Guest Services or Department Management.
   <br/>
   <br/>
  </li>
 </ul>
 Occasional Duties
 <br/>
 <br/>
 <ul>
  <li>
   Assist in carrying out inventory of costumes and props.
  </li>
  <li>
   Perform other reasonable duties and responsibilities as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Ideally with a certificate or diploma in Leisure management or Hospitality/Tourism management.
 <br/>
 <br/>
 Previous experience in entertainment, animation, recreation, or customer service.
 <br/>
 <br/>
 Outgoing and energetic personality
 <br/>
 <br/>
 Strong communication and interpersonal skills
 <br/>
 <br/>
 Ability to engage with people of all ages
</div>


Animator - Waterpark

Peninsula Hospitality Group

<p>Key Responsibilities</p><ul><li><b>Guest Interaction:</b> Greet guests warmly, escort them to tables, and present menus.</li><li><b>Reservations and Seating:</b> Manage the reservation system, maintain organized waitlists, and efficiently assign guests to tables.</li><li><b>Communication:</b> Serve as the point of contact, communicating with guests, kitchen staff, and servers to ensure seamless service.</li><li><b>Problem-Solving:</b> Address guest inquiries and complaints promptly and professionally, escalating issues to management when necessary.</li><li><b>Coordination:</b> Coordinate with servers regarding available tables and seating, and assist waitstaff during busy periods.</li><li><b>Environment Maintenance:</b> Keep the reception and dining areas clean, organized, and properly set up.</li><li><b>Information Provider:</b> Inform guests of menu items, daily specials, and cooking methods.</li></ul><p>Job Type: Full-time</p>

European Hostess

The First Group Hospitality

<div>Overview:
<div>
Hotel Local is an urban retreat in Jumeirah Village Triangle. Thoughtfully designed for business travellers, families, and leisure seekers, Hotel Local offers a relaxed, stylish environment in the heart of Dubai&rsquo;s thriving JVT community.</div><div>
The hotel offers a diverse selection of dining venues&mdash;including Farmer&rsquo;s Common, Neighbourhood Brew, our homegrown Risen Caf&eacute; and Artisanal Bakery, and our poolside restaurant and bar&mdash;alongside dedicated family-friendly spaces, a Kid&rsquo;s Corner, an outdoor playground, and rejuvenating spa facilities. Additionally, guests can expect access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah, with complimentary shuttle services.</div><div>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Hotel Local.</div><div></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div><b>
Job Summary:</b></div><div>
The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.</div><div></div><div><b><br>
Key Responsibilities:</b></div><ul><li>
Greet and welcome guests in a friendly and professional manner.</li><li>
Answer phone calls and assist with inquiries and requests.</li><li>
Manage reservations and bookings.</li><li>
Handle cash and credit card transactions.</li><li>
Assist with various administrative tasks, including filing, data entry, and photocopying.</li><li>
Maintain a clean and organized reception area.</li><li>
Liaise with other departments to ensure the smooth running of the hotel.</li></ul>
Desired Skill &amp; Expertise:
<div><b>
Qualifications and Skills:</b></div><ul><li>
High school diploma or equivalent.</li><li>
Previous experience in customer service or administrative role preferred.</li><li>
Excellent communication and interpersonal skills.</li><li>
Strong organizational and time management skills.</li><li>
Ability to work well under pressure and in a fast-paced environment.</li><li>
Proficiency in Microsoft Office and other relevant software.</li><li>
Attention to detail and accuracy.</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays.</li><li>
Knowledge of multiple languages is a plus.</li></ul></div>

Front Office Associate

Anantara

<div><b>Company Description</b><p><br>
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.</p><b><br>
Job Description</b><p><br>
A doorman is the first impression of a hotel when a guest arrives, you are to portray a positive image representing the brand. Your main responsibilites are to provide a warm welcome to the guests and providing professional assistance where required. Tasks include assisting guests with their bags and luggage, arranging their transportation and answering their queries. In order to do this you will need to have complete and up to date knowledge of hotel products and services, local surroundings and points of interest.</p><b><br>
Qualifications</b><ul><li><br>
A focus on customer service</li><li>Effective verbal and written English communication. Foreign languages are an advantage</li><li>Able to work irregular hours and shifts, including weekends and public holidays</li><li>A friendly and cheerful disposition, and patient</li></ul></div>

Doorman

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25149919<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.</p><p><br>
</p><p>No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts &ndash; to get it right for our guests and our business each and every time.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Hostess - Wet Deck

<div><b>Additional Information</b><br>
<b>Job Number</b>25150509<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>The St. Regis Downtown Dubai, Marasi Drive, Dubai, United Arab Emirates, United Arab Emirates, 191984<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.</p><p><br>
</p><p>No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts &ndash; to get it right for our guests and our business each and every time.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Hostess - The St. Regis Downtown Dubai

Accor

<div><div>Company Description</div><p><br>
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><p>
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.</p><div><br>
Job Description</div><br>
<ul><li>
To provide a courteous, professional, efficient and flexible service at all times, following Rixos Standards of Performance.</li><li>
To be entirely flexible and adapt to rotate within the different sub departments of the Food &amp; Beverage Division or any other Department of the hotel as assigned.</li><li>
To carry out any other reasonable duties and responsibilities as assigned.</li><li>
To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager.</li><li>
To perform opening and closing procedures established for the place of work as assigned.</li><li>
To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food &amp; Beverage combinations and up sell alternatives.</li><li>
To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.</li><li>
To ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li>
To handle guest enquiries in a courteous and efficient manner.</li><li>
To establish a rapport with guests maintaining good customer relationship.</li><li>
To monitor operating supplies and reduce spoilage and wastage.</li><li>
To report guest complaints or problems to Managers if no immediate solution can be found and assure follow up with guests.</li><li>
To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.</li><li>
To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards</li><li>
To provide friendly, courteous and professional service at all times.</li><li>
To maintain good working relationships with colleagues and all other departments.</li><li>
To read and understand the hotel&rsquo;s Employee Handbook and to adhere to the hotel&rsquo;s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.</li><li>
To comply with local legislation as required.</li><li>
To respond to any changes in the department as dictated by the needs of the hotel.</li><li>
To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</li><li>
To attend training and meetings as and when required.</li></ul><div><br>
Qualifications</div><br>
<ul><li>
Female</li><li>
Diploma or degree in vocational hospitality</li><li>
Fresher or 1year experience in 4-5 star hotel</li><li>
Preferably height 170cm</li><li>
Preferably European</li></ul><div><br>
Additional Information</div><p><br>
experience is an asset<br>
Prior experience working with Opera or a related system<br>
Fluency in English<br>
additional languages are a plus<br>
Your team and working environment:<br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>
Our commitment to Diversity &amp; Inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div>

Outlet Supervisor

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