business development executive Jobs in Oman

business development executive

front office manager

head of internal audit

hse director

accounting officer

head of corporate services

QNB Group

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Purpose Summary
 
 
 
 The incumbent will be primarily responsible for managing on a day-to-day basis a portfolio of existing and potential corporate customers to meet assigned financial targets of assigned country location. Incumbent is expected to develop and profitably manage banking relationships for business customers within their geographic territory or industry/customer portfolio. This position functions as the primary resource for extension of the full range of bank products and services applicable to the business customer. These will typically include credit and deposit services, as well as international transactions or other specialized services
 
 
 Main Duties
 
 
 <ul>
 <li>
 Play a major role in the implementation of the strategies and plan to achieve all set volume, revenue and profit targets for the Corporate Banking function within the assigned country location and in accordance with QNB&rsquo;s overall corporate budget and strategy.
 </li>
 <li>
 Come up consistently with business ideas to help boost revenues
 </li>
 <li>
 Develop Key Performance Indicators (KPIs) for the purpose of performance monitoring and quality measurement of the Corporate Banking Unit and monitor their achievements on periodic basis.
 </li>
 <li>
 Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank.
 </li>
 <li>
 Act within the limits of the powers delegated to the incumbent and adheres to QNB policies
 </li>
 <li>
 Develop and manage on a day-to-day basis potential corporate customers and assigned portfolio of existing customers to meet assigned financial and non-financial targets in compliance with established QNB credit policies, procedures and standards.
 </li>
 <li>
 Build and maintain strong and effective relationships with all related functions / units to achieve assigned goals / objectives.
 </li>
 <li>
 Support with appropriate direction of work and duties for the ARM and support with relevant training and support.
 </li>
 <li>
 Responsible for business development and origination as well as credit recommendations in favour of selected local and regional corporations
 </li>
 <li>
 Provide timely and accurate information to the Senior RM &amp; Head of Corporate &amp; Institutional Banking and head office regarding credit and compliance issues in local and regional markets.
 </li>
 <li>
 To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests
 </li>
 <li>
 Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.
 </li>
 <li>
 Build and maintain strong and effective relationship with all other related departments and units to achieve the Group&rsquo;s goals/objectives.
 </li>
 <li>
 Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required
 
 
 </li>
 </ul>
 Education/Skills
 
 
 <ul>
 <li>
 University graduate (Bachelor&rsquo;s degree) preferably with a Major in Finance, Banking, Economics, Mathematics, or Business Administration (related field of study), Masters preferred
 </li>
 <li>
 Excellent oral and written communication skills (including report writing) in English. Arabic, French or applicable local language highly desirable.
 </li>
 <li>
 Ideal candidate should possess relevant relationship management experience built on sound credit background, with 10 years additional relevant banking experience
 </li>
 <li>
 Good knowledge of the banking and commercial environment of the country.
 </li>
 <li>
 Ability to solve problems and adopt a hands-on role to meet financial targets.
 </li>
 <li>
 Computer literate able to compose own correspondences/ reports using bank standard applications.
 </li>
 <li>
 Good oral and written communication skills both in local and English language.
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Copy of your Passport
 </li>
 <li>
 Copy of Education Certificate
 </li>
 </ul>
</div>

QNB3640 - Assistant Vice President - Corporate Relationship Management (Omanization)

Bank Nizwa

<div>
 
 
 Job Purpose:
 
 
 
 As an Industry Head, you will be responsible for managing and expanding a sector-specific portfolio, leading client coverage, and delivering sustainable growth while maintaining strong asset quality.
 
 
 
 
 
 
 Main Tasks &amp; Accountabilities:
 
 
 <ul>
 <li>
 Lead and manage sector-specific corporate banking portfolios
 </li>
 <li>
 Develop and execute industry-driven client strategies
 </li>
 <li>
 Originate high-quality lending and fee-based opportunities
 </li>
 <li>
 Ensure robust credit quality and portfolio monitoring
 </li>
 <li>
 Build deep relationships with key corporates and stakeholders
 </li>
 <li>
 Drive alignment with sectoral lending priorities and regulatory frameworks
 </li>
 <li>
 Lead and mentor a team of Relationship Managers and Analysts
 </li>
 <li>
 Participate and assist in developing business plans and Strategy for Corporate Banking
 </li>
 <li>
 Responsible for effective coordination with support functions with a view to book business to meet timelines
 </li>
 <li>
 Delivering of annual budget, including setting up Performance Targets for RM&rsquo;s and other staff members of the department.
 </li>
 <li>
 Participate and develop new products, monitoring and managing daily performance activities of the Department
 </li>
 <li>
 Explore new business potential from existing clients, regular visit to new &amp; existing clients to understand their needs and deepen relationship
 </li>
 <li>
 Strict monitoring of portfolio for zero tolerance on asset quality slippages
 </li>
 <li>
 Responsible for monitoring compliance with internal policies and CBO regulations
 </li>
 </ul>
 
 
 
 
 
 Background Knowledge &amp; Experience:
 
 
 <ul>
 <li>
 Minimum: Undergraduate degree
 </li>
 <li>
 Preferred: MBA / CFA / CA or equivalent finance qualification
 </li>
 <li>
 Minimum 12+ years of experience in corporate banking
 </li>
 <li>
 Proven track record in client coverage, credit, and business development
 </li>
 <li>
 Strong understanding of industry dynamics and risk frameworks
 </li>
 </ul>
 
 
 
 
 
 General Competencies
 
 
 <ul>
 <li>
 Leadership and team Management
 </li>
 <li>
 Strategic and Commercial Thinking
 </li>
 <li>
 Relationship Management and Stakeholder Engagement
 </li>
 <li>
 Credit and Risk Management Awareness
 </li>
 <li>
 Analytical and Problem-Solving Abilities
 </li>
 <li>
 High Integrity and Professionalism
 </li>
 </ul>
</div>

Industry Sector Heads (Corporate Banking)

Oman Arab Bank

<div>
 
 
 
 Purpose and Summary
 
 :
 
 
 
 To manage a portfolio within the Corporate &amp; Institutional Banking department. The role will focus on maintaining a healthy portfolio and servicing clients&rsquo; requirements as well as developing the Assistant Relationship Manager (ARM).
 
 
 
 
 
 The RM, with the assistance of the ARM, will provide credit analysis, credit proposals, reviewing existing facilities granted, and monitoring relationship-managed customers&rsquo; risk profile.
 
 
 
 
 
 The RM will be responsible of submitting credit proposals and other required memos/reports for existing and potential clients in a timely manner, day-to-day operations such as client requests and queries, general house-keeping to ensure there are no irregularities in accounts, monitoring and following up with clients on required documentation and data as well as keeping client files in an organized manner.
 
 
 
 
 
 
 
 Key Deliverables:
 
 
 
 <ul>
 <li>
 Provide superior customer service exceeding customer expectations.
 </li>
 <li>
 Develop and convert new customer prospects.
 </li>
 <li>
 Submit credit proposals and internal memos in a timely manner.
 </li>
 <li>
 Assess the credit risk as appropriate with respect to the portfolio.
 </li>
 <li>
 Develop and implement agreed actions under customer strategies.
 </li>
 <li>
 Regular follow-ups with client to obtain necessary information and documents.
 </li>
 <li>
 Monitoring of accounts to ensure deadlines are met.
 </li>
 <li>
 Ensure all files are complete with relevant documents.
 </li>
 <li>
 Contribute to Banks target for profit growth and customer experience.
 </li>
 <li>
 Engage and maintain relationships with other departments within the bank.
 </li>
 <li>
 Maintain a high level of teamwork.
 </li>
 <li>
 Cross-sell bank products of other departments within the bank to increase income generated from portfolio.
 </li>
 <li>
 Adhere to structure and processes in place pertaining to the bank&rsquo;s credit, operational, reputation and regulatory risk.
 </li>
 <li>
 Escalate any cases which may lead to potential operational losses or fraud cases to the Unit Head as appropriate
 </li>
 <li>
 Respond within agreed timelines to issues raised by Audit/compliance/regulators
 </li>
 <li>
 Maintain awareness of operational risks within portfolios and minimize likelihood of occurrence
 </li>
 <li>
 Protect sensitive customer and bank information by ensuring documents, computers, files, and all confidential matters are appropriately handled as set forth by policy.
 </li>
 <li>
 Ensure declaration of gift items and maintain highest integrity standard levels
 </li>
 <li>
 Ensure deadlines are achieved within bank timelines as per internal policies/regulations.
 </li>
 <li>
 Produce proposals of high quality.
 </li>
 <li>
 Ensure all activities carried out, is as per standard bank&rsquo;s protocol, policies, processes &amp; procedures (including AML / CFT related policies &amp; procedures).
 </li>
 <li>
 Participate in other related initiatives and projects as assigned or other duties as assigned by management.
 </li>
 <li>
 Complete all related tasks as delegated by management or reporting Manager.
 </li>
 <li>
 Report any suspicious or irregular activities or transactions (if identified) to Compliance division.
 </li>
 <li>
 Reporting misconduct behavior as per the whistle blowing policy.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 :
 
 
 
 A Minimum of Bachelor&rsquo;s degree, preferably in finance, business management, accounting or related fields
 
 
 
 
 
 
 
 Skills/Knowledge
 
 :
 
 
 
 - Strong communication and written skills in English and Arabic.
 
 
 - Analytical, financial and risk analysis skills.
 
 
 - Planning, problem solving and organization skills.
 
 
 - Negotiation skills.
 
 
 Ability to demonstrate being a team player
 
 
 - Ability to grasp new tasks and demonstrate self-development
 
 
 - Ability to interact with business customers
 
 
 - Must have good interpersonal skills and ability to build relations with other departments
 
 
 - Strong time management, planning and organization skills
 
 
 - Strong communications, written, analytical and verbal skills
 
 
 
 
 
 
 
 Experience
 
 :
 
 
 
 A Minimum of 5 years work experience, preferably in the fields of marketing and accounting with a minimum of 3 years of general Banking experience with a preference related directly to Commercial Banking
 
 
 
 
 
 
 
 Business Understanding
 
 :
 
 
 <ul>
 <li>
 Good understanding of bank&rsquo;s policies, procedures, and standards.
 </li>
 <li>
 Good Understanding of Large Corporate banking products and services.
 </li>
 </ul>
</div>

Relationship Manager - Large Corporate

Beeline shipping LLC

We are seeking an experienced and result-oriented Branch Head to oversee and manage the overall operations, business development, customer service, and profitability of our freight forwarding and logistics branch in Oman. The ideal candidate should possess strong leadership skills, operational expertise, and a solid background in freight forwarding, shipping, customs clearance, transportation, and client relationship management.Key Responsibilities:Operations Management:-<ul><li>Oversee day-to-day branch operations including air freight, sea freight, land transportation, warehousing, and customs clearance.</li><li>Ensure smooth coordination between operations, sales, customer service, and documentation teams.</li><li>Monitor shipment movements and ensure timely delivery of cargo.</li><li>Maintain compliance with Oman customs regulations, company policies, and international logistics standards.</li><li>Resolve operational issues, delays, and customer escalations efficiently.</li></ul>Business Development &amp; Sales:-<ul><li>Develop and implement strategies to achieve branch revenue and profitability targets.</li><li>Identify new business opportunities and expand the customer base.</li><li>Build and maintain strong relationships with key clients, shipping lines, airlines, transporters, and agents.</li><li>Lead the sales team to achieve monthly and annual targets.</li><li>Conduct market analysis and competitor monitoring.</li></ul>Financial &amp; Administrative Management:-<ul><li>Manage branch budgets, expenses, profitability, and cost control measures.</li><li>Monitor invoicing, receivables, and payment collections.</li><li>Prepare branch performance reports and management updates.</li><li>Ensure proper documentation and record maintenance.</li></ul>Team Leadership:-<ul><li>Lead, motivate, and supervise branch staff.</li><li>Conduct employee performance evaluations and training.</li><li>Maintain discipline, teamwork, and a positive work culture.</li><li>Coordinate recruitment and manpower planning for the branch.</li></ul>Customer Relationship Management:-<ul><li>Ensure high levels of customer satisfaction and service quality.</li><li>Handle major customer complaints and provide effective solutions.</li><li>Maintain long-term business relationships with corporate clients.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s Degree in Logistics, Supply Chain, Business Administration, or related field.</li><li>Minimum 5&ndash;10 years of experience in freight forwarding and logistics operations.</li><li>Prior experience in a managerial or branch handling role with an Oman frieght forwarding company</li><li>Strong knowledge of freight forwarding, shipping documentation, customs procedures, and transportation operations.</li><li>Excellent leadership, communication, negotiation, and problem-solving skills.</li><li>Ability to manage branch profitability and business growth.</li><li>Knowledge of Oman logistics market and local regulations.</li><li>Proficiency in MS Office and logistics ERP/software systems.</li></ul>Pay: RO800.000 - RO1,500.000 per monthWork Location: In person

Branch In Charge-Logistics

EBR & Co General Trading WLL

Job Title: Sales Executive &ndash; Household DivisionLocation: Muscat, Sultanate of Oman Department: Sales Reports To: Sales Manager / Division Head Employment Type: Full-timeJob Summary:We are seeking a driven and customer-focused Sales Executive to join our Household Division in Oman. The role involves promoting and selling a wide range of household products - including household plastics, cleaning tools, kitchenware, trolley bags, cloth dryers, ironing boards, toys and other consumer goods &ndash; to retail and B2B clients including leading supermarket and hypermarket chains. This position offers a performance-based incentive structure tied to both sales and collection achievements.Key Responsibilities:&middot; Promote and sell household products to retail outlets, B2B clients, supermarkets, hypermarkets including Hypermax, Lulu, Nesto, and other hypermarkets and supermarkets.<ul><li>Develop and manage relationships with B2B clients such as wholesalers, corporate buyers, and institutional customers.</li><li>Conduct regular market visits to ensure product visibility, merchandising compliance, and stock availability.</li><li>Prepare and follow up on quotations, negotiate pricing and terms, and close sales deals.</li><li>Ensure timely collection of payments and maintain low outstanding receivables.</li><li>Achieve monthly and quarterly sales and collection targets.</li><li>Coordinate with logistics and warehouse teams to ensure timely and accurate deliveries.</li></ul>&middot; Identify and recommend new product lines or categories that align with customer demand and market trends.<ul><li>Monitor competitor activity and provide market feedback to the management team.</li><li>Participate in promotional campaigns, product launches, and trade events.</li></ul>Qualifications &amp; Skills:<ul><li>Diploma or bachelor&rsquo;s degree in business, Marketing, or a related field.</li><li>2&ndash;4 years of sales experience in household products, consumer goods, or FMCG in Oman.</li><li>Strong understanding of Oman retail and B2B market dynamics.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Ability to work independently and meet performance targets.</li><li>Proficiency in MS Office and CRM tools.</li><li>Valid Oman driving license is mandatory.</li><li>Fluency in English and Hindi. Arabic or other regional languages is a plus.</li></ul>Compensation &amp; Benefits:<ul><li>Basic Salary: Competitive and based on experience.</li><li>Incentives: Commission based on sales performance and timely collections.</li><li>Other Benefits: Company vehicle or allowance, mobile phone, and benefits as per Oman Labor Law.</li><li>Training: Ongoing product and sales training provided.</li></ul>How to Apply Send your CV and cover letter to hr@ebrandco.com with the subject line: Application &ndash; Sales Executive - Muscat, OmanJob Type: Full-timeWork Location: In person

Sales Executive - Household Division

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 
 WHY THIS JOB EXISTS
 
 
 
 To serve the needs of the business, our guests and our colleagues by maintaining the effectiveness of the day-to-day guest service operations, enhancing guest experience by being one of the key points of contact for guest interaction in the resort.
 
 
 At Anantara, we are proud to represent our resort and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all.
 
 
 
 Key Duties And Responsibilities
 
 
 
 Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
 
 
 <ul>
 <li>
 Clearly understands the concept of guest services center being the one point of contact for guests.
 </li>
 <li>
 Ensures adherence to:
 </li>
 </ul>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Proper and prompt handling of calls
 </li>
 <li>
 Message handling
 </li>
 <li>
 Compliance with request as per SOP
 </li>
 <li>
 Usage of standard phraseology
 </li>
 <li>
 Taking Invilla dining orders
 </li>
 <li>
 Handling seaplane and domestic bookings
 </li>
 <li>
 Ensures adherence to duty roster and is punctual.
 </li>
 <li>
 Ensures that work areas, PABX are properly maintained and cleaned.
 </li>
 <li>
 Is updated of VIP/RSVP etc. and repeat guest list.
 </li>
 <li>
 Performs duties of guest services when necessary.
 </li>
 <li>
 Maintains order in guest service center area and provides communications facilities in case of emergency, during emergencies handles all communications until ordered to leave the premises by a superior except in case of imminent personnel danger.
 </li>
 <li>
 Is aware of all the characteristics of the resort, the names, positions and responsibilities of each division head and department head, the extension numbers and the use, location of equipment.
 </li>
 <li>
 Ensures that traffic sheet for telephone / fax are correct before sending to the accounting dept.
 </li>
 <li>
 Ensures immediate transmission of invoices to the cashiers / front desk.
 </li>
 <li>
 Has complete knowledge of the resort and services, including villa types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties. (Especially the competition).
 </li>
 <li>
 Ensure to have all the F &amp; B, Spa, activities menu and other information&rsquo;s for quick referral to guest enquires.
 </li>
 <li>
 Ensures that all guest requests are channelled correctly and followed upon effectively.
 </li>
 <li>
 Conducts courtesy calls for all in-house guests.
 </li>
 <li>
 Is able to route all incoming calls quickly and efficiently without keeping the caller waiting.
 </li>
 <li>
 Completes all other shift duties as outlined on shift checklist.
 </li>
 <li>
 Assists in all the other areas of Front office as and when necessary.
 </li>
 <li>
 Is proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
 </li>
 <li>
 Maintains knowledge and abiding by all Company Policies in relation to Front Office e.g. Refunds and Cancellations and ensuring they are correctly communicated to guests if required.
 </li>
 <li>
 Handle Food and Beverage order efficiently and ensure to upsell.
 </li>
 <li>
 Facilitate all guest maintenance requests and other relevant communication to the other department through FCS.
 </li>
 <li>
 Send top 10 issues to GM secretary reported on the month to identify the issues and to take necessary action to prevent them.
 </li>
 <li>
 Develops and maintains a close and harmonious working relationship with all hotel departments.
 </li>
 <li>
 Participates in training programs for the Front Office Department as scheduled.
 </li>
 <li>
 Possesses a positive upbeat personality with a desire to deliver outstanding customer service to our guests. Team members must multi &ndash; task, be detail oriented, and be able to problem solve in order to effectively deal with internal and external customers.
 </li>
 <li>
 Ensures that all correspondence is processed within the set times and handled correctly according to the procedures.
 </li>
 <li>
 Ensure to arrange guest transfers schedule on daily basis and circulate to all relevant departments.
 </li>
 <li>
 Reports and maintains accurate records with documents on incidents occurring at the resort and keeps superior briefed at all times.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 College diploma in hotel management or related field.
 </li>
 <li>
 Previous experience as an Guest Service Centre Supervisor in Front Office.
 </li>
 <li>
 Excellent oral communication skills.
 </li>
 <li>
 Experience with Front Office systems.
 </li>
 <li>
 Fluent in English, both written and spoken.
 </li>
 </ul>
 </ul>
</div>

Villa Host

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Purpose Summary
 
 
 
 The role is primarily responsible for carrying out the preliminary financial and industry analysis for the existing and prospective clients handled by the Corporate and Institutional Banking Business, in adherence to the Credit Policy Guidelines and the Standardized Procedures. The role is also responsible for supporting the Relationship Managers in conducting the preliminary review of AML/KYC documents for the existing and New-To-Bank clients, besides providing the proactive and effective support to the Relationship Managers by liaising with internal support units/stakeholders, to ensure &ldquo;the best customer experience, higher share of client&rsquo;s wallet and development of the portfolio&rdquo;. This position is expected to act as Backup Resource for Relationship Managers in their absence, and thus is expected to gain full knowledge over the complete range of Products and Services offered by QNB Group. These will typically include credit, trade, transaction banking and deposit services, as well as international transactions or other specialised services.
 
 
 Main Duties
 
 
 <ul>
 <li>
 Shareholder &amp; Financial:
 </li>
 <li>
 Proactively assist the Relationship Managers in undertaking the Financial and Industry (Sectoral) analysis, so as to complete the New &amp; Review/Renewal Credit appraisals in time.
 </li>
 <li>
 Proactively undertake the Internal Obligor Risk Ratings, feed the same in Bank&rsquo;s internal/external rating tools to develop the Rating Reports and Spreadsheets.
 </li>
 <li>
 Proactively support the Business Unit in reviewing the client&rsquo;s constitutive documents to uphold and monitor full adherence and compliance with the prevailing best corporate banking practices.
 </li>
 <li>
 Proactively support the Business Unit/Relationship Managers in liaising with the internal Support Units for quick and smooth delivery of services.
 </li>
 <li>
 Proactively assist in the implementation of the strategies and plans to achieve all volume, revenue, development and profit targets for the Business Unit&rsquo;s customer portfolio.
 </li>
 <li>
 Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank.
 </li>
 <li>
 Proactively support the Business Unit in the development of Key Performance Indicators for the purpose of systematic performance monitoring and quality measurement of the Business Unit&rsquo;s function, customer portfolio development and the monitoring of achievements.
 </li>
 <li>
 Act within the limits of the powers delegated to the incumbent and adheres to QNB policies
 </li>
 <li>
 Customer (Internal &amp; External):
 </li>
 <li>
 Proactively support the Business Unit in maintaining and developing customer relationships, acting as an alternative to Relationship Managers, as may be required.
 </li>
 <li>
 Proactively support the Business Unit in dealing with and resolving customer problems and requirements, in coordination with appropriate in house and external support functions, to ensure timely, friendly and accurate responses and provision of Bank products / services.
 </li>
 <li>
 Provide timely and accurate information to the external and internal auditors and Corporate Banking&rsquo;s compliance function, as and when required.
 </li>
 <li>
 Build and maintain strong and effective relationships with all other related functions / units to assist in the achievement of the Corporate Banking&rsquo;s goals and objectives.
 </li>
 <li>
 Internal (Processes, Products, Regulatory):
 </li>
 <li>
 Proactively support the Business Unit to develop and manage on a day-to-day basis both potential new customer targets and existing customers to meet assigned financial and non-financial targets, in compliance with QNB policies and procedures, regulations and prevailing best practices.
 </li>
 <li>
 Assist the Business Unit to prepare comprehensive credit proposals for new / prospective customers that adequately address all relevant risk factors and satisfy minimum acceptable standards of QNB corporate credit.
 </li>
 <li>
 Assist the Business Unit to prepare comprehensive credit reviews for existing customer facilities, at least one month before limit expiry, that adequately address all relevant and current risk factors and the latest developments in the industry, market and business.
 </li>
 <li>
 Assist the Business Unit to identify and timely report on all negative events and early signals on potentially problematic accounts / relationships.
 </li>
 <li>
 Assist the Business Unit to maintain the timely review of credit applications and documents within set turn-around time, in coordination with Credit Risk. Support the RMs, Unit Heads and others as requested, in identifying weak aspects of the credit applications.
 </li>
 <li>
 Assist the Business Unit in monitoring the customer credit positions for full compliance with set limits and QNB&rsquo;s Investment and Credit Strategy.
 </li>
 <li>
 Support the Business Unit in the preparation of periodic Management and Business Information reports to executive management, as requested.
 </li>
 <li>
 In the absence of Credit Admin Role:
 </li>
 <li>
 Liaise with HO credit admin on the credit documentation meeting the terms &amp; conditions as per approval.
 </li>
 <li>
 Seek HO Credit Admin acknowledgment when needed for collaterals submitted and supporting documents.
 </li>
 <li>
 Seek HO Credit Admin Review and have the checklist completed for Credit Operations to complete the remaining tasks
 </li>
 <li>
 To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests
 </li>
 <li>
 Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.
 </li>
 <li>
 Build and maintain strong and effective relationship with all other related departments and units to achieve the Group&rsquo;s goals/objectives.
 </li>
 <li>
 Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required.
 </li>
 <li>
 Learning &amp; Knowledge:
 </li>
 <li>
 Possess good knowledge of the corporate banking business; its products and services, related risks, documentation, regulatory requirements and report preparation together with a superior knowledge of controls.
 </li>
 <li>
 Develop a good knowledge of QNB Oman&rsquo;s portfolio of customer&rsquo;s business and needs.
 </li>
 <li>
 Possess good IT skills to be able to compose correspondence and reports using standard Bank platform and applications.
 </li>
 <li>
 Takes responsibility for self-development as well as acquiring skills and knowledge required to fulfilment of one's duties by proactively identifying areas for professional development of self and undertake development activities
 </li>
 <li>
 Seek out opportunities to remain current with all developments in professional field
 </li>
 <li>
 Legal, Regulatory, and Risk Framework Responsibilities:
 </li>
 <li>
 Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Anti-Bribery and Corruption, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
 </li>
 <li>
 Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
 </li>
 <li>
 Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
 </li>
 <li>
 Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
 </li>
 <li>
 Maintain appropriate knowledge to ensure full qualification to undertake the role.
 </li>
 <li>
 Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
 </li>
 <li>
 Attend mandatory (internal and external) seminars as instructed by the Bank.
 </li>
 <li>
 Other:
 </li>
 <li>
 Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
 </li>
 <li>
 Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
 </li>
 <li>
 Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
 </li>
 <li>
 All other ad hoc duties/activities related to QNB that management might request from time to time.
 
 
 </li>
 </ul>
 Education/Skills
 
 
 <ul>
 <li>
 University graduate (Bachelors&rsquo; Degree) preferably with a Major in Finance, Banking, Economics, Mathematics, or Business Administration (related field of study), Masters preferred
 </li>
 <li>
 Professional certification such as ACCA, PRM, CPA, CFA is strongly preferred
 </li>
 <li>
 Professional certification in AML/KYC Regulations is desirable.
 </li>
 <li>
 Excellent oral and written communication skills (including report writing) in English.
 </li>
 <li>
 At least 8 years relevant experience in the banking industry, preferably with a large local / International Bank, of which at least 2 years in bank in a supervisory capacity in risk function
 </li>
 <li>
 Should be well-informed of the domestic and international market trends, sectoral performance and competitive structures, industry practices and should be well versed with CBO/other regulations as applicable for the corporate banking segment.
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Copy of your Passport
 </li>
 <li>
 Copy of Education Certificate
 </li>
 </ul>
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QNB3651 - Manager Relationship Management KYC(Omanization)

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