commercial operations manager Jobs in Mangaluru

commercial operations manager

operations executive

associate - operations

associate manager business operations - lead Jobs in Mangaluru

associate manager business operations - lead

associate operations manager Jobs in Mangaluru

associate operations manager

head of operations

ACG World

<div>
 
 
 Role Purpose
 
 
 
 ACG Sports is looking to hire Head of Operations to build and lead a best-in-class player and people experience across the league and HPC. This role ensures our athletes and corporate staff operate in an environment of trust, care, discipline, and professionalism while overseeing the physical infrastructure and services that support high performance.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. People &amp; Culture (Players + Corporate)
 
 
 <ul>
 <li>
 Develop and execute the people strategy for both athletes and staff, tailored to a fast-paced sports ecosystem.
 </li>
 <li>
 Lead and guide HR policy design around contracts, onboarding, travel, off-days, family access, leave, discipline, and grievance redressal.
 </li>
 <li>
 Champion athlete-centric policies that balance high-performance standards with emotional and physical well-being.
 </li>
 <li>
 Partner with legal and finance to ensure clarity in employment terms, retention bonuses, and seasonal settlements.
 </li>
 </ul>
 
 
 2. Player Welfare &amp; Morale
 
 
 <ul>
 <li>
 Set up and monitor systems for tracking morale, wellness, and behavioral trends.
 </li>
 <li>
 Build a multidisciplinary support framework&mdash;mental health, nutrition, mentorship, physiotherapy, and performance coaching.
 </li>
 <li>
 Drive rituals that reinforce team identity, values, and accountability.
 </li>
 <li>
 Ensure culturally sensitive and inclusive practices across gender, language, and region.
 </li>
 </ul>
 
 
 3. Talent Development &amp; Learning
 
 
 <ul>
 <li>
 Define and manage career development pathways for both players (post-league/academy) and corporate staff.
 </li>
 <li>
 Facilitate internal and external mentoring programs, guest speakers, and exposure opportunities.
 </li>
 <li>
 Set up continued learning systems for coaches, managers, and backroom staff.
 </li>
 </ul>
 
 
 4. HPC Facility Oversight
 
 
 <ul>
 <li>
 Own day-to-day management and readiness of the High-Performance Centre.
 </li>
 <li>
 Oversee the set-up and maintenance of player dormitories, common areas, recovery zones, gym, and all related infrastructure.
 </li>
 <li>
 Ensure timely provisioning and high-quality delivery of food and nutrition services, set up cafeteria operations, hygiene SOPs, vendor contracts, and menu planning in line with nutritionist recommendations.
 </li>
 <li>
 Build and manage operations teams for housekeeping, maintenance, and security in partnership with Ops Head.
 </li>
 <li>
 Ensure athlete movement, access, and visitor protocols are secure and smoothly managed.
 </li>
 </ul>
 
 
 5. Stakeholder &amp; Crisis Management
 
 
 <ul>
 <li>
 Act as the central point of contact for family concerns, escalated disputes, or behavioral issues.
 </li>
 <li>
 Create high trust across all levels&mdash;players, staff, families, and owners.
 </li>
 <li>
 Serve as the internal ombudsman when needed and ensure fair resolution processes are followed.
 </li>
 </ul>
 
 
 
 
 
 Last Date to apply - 10th November, 2025
 
 
</div>

Head of Operations

Ola Electric

<div>
 
 
 Job Description
 
 
 
 
 Job Title:
 
 Service Head
 
 
 
 Location:
 
 Bengaluru (with pan-India oversight)
 
 
 
 Department:
 
 Customer Service &amp; After Sales
 
 
 
 Reports To
 
 : CEO
 
 
 
 
 
 
 
 
 
 Job Summary
 
 
 
 We are seeking an experienced and dynamic Service Head to lead Ola Electric&rsquo;s national service and after-sales operations. The role will be responsible for driving service excellence, customer satisfaction, and operational efficiency across the company&rsquo;s growing EV portfolio. The ideal candidate will have extensive experience managing multi-location service networks, developing scalable service delivery models, implementing digital solutions, and building customer-centric teams. This role is pivotal in ensuring a seamless ownership experience and strengthening Ola Electric&rsquo;s brand promise of reliability and innovation.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ol>
 <li>
 
 Service Strategy and Network Management
 
 </li>
 </ol>
 <ul>
 <li>
 Develop and execute a comprehensive service strategy aligned with business growth, product roadmap, and customer experience goals.
 </li>
 <li>
 Plan and expand the national service network, including company-owned and franchisee-operated service centers.
 </li>
 <li>
 Optimize service infrastructure, capacity planning, and geographic coverage to ensure accessibility and efficiency.
 </li>
 </ul>
 
 
 2. Customer Experience and Quality Assurance
 
 
 <ul>
 <li>
 Establish and track key service KPIs such as turnaround time (TAT), first-time fix rate (FTFR), Net Promoter Score (NPS), and warranty cost control.
 </li>
 <li>
 Build robust systems for customer feedback management and issue resolution.
 </li>
 <li>
 Ensure adherence to Ola&rsquo;s quality and safety standards across all service points.
 </li>
 </ul>
 
 
 3.After-Sales Operations and Process Excellence
 
 
 <ul>
 <li>
 Design and implement standardized operating procedures (SOPs) for service centers, mobile service operations, and roadside assistance.
 </li>
 <li>
 Leverage technology to digitize service workflows, customer engagement, and performance tracking.
 </li>
 <li>
 Drive continuous improvement programs to enhance efficiency, reduce downtime, and improve spare parts availability.
 </li>
 </ul>
 
 
 4.Spare Parts and Warranty Management
 
 
 <ul>
 <li>
 Oversee end-to-end spare parts supply chain &mdash; demand forecasting, procurement, logistics, and inventory optimization.
 </li>
 <li>
 Define warranty policies, manage claims processing, and ensure cost-effective warranty operations.
 </li>
 <li>
 Collaborate with product and engineering teams for root-cause analysis and corrective actions on recurring issues.
 </li>
 </ul>
 
 
 5.Team Leadership and Capability Building
 
 
 <ul>
 <li>
 Lead and mentor regional service managers, technical trainers, and service operations staff.
 </li>
 <li>
 Build strong training programs for service technicians and dealer partners to ensure technical excellence.
 </li>
 <li>
 Foster a culture of customer obsession, accountability, and operational excellence.
 </li>
 </ul>
 
 
 6.Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Partner with Product, Quality, and Engineering teams to provide feedback on field performance and reliability.
 </li>
 <li>
 Collaborate with Sales, Marketing, and Customer Support for seamless pre- and post-sales customer journeys.
 </li>
 <li>
 Support launch readiness and service preparedness for new vehicle introductions.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Required Skills and Qualifications
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Engineering (Mechanical, Electrical, or Automobile); MBA preferred.
 </li>
 <li>
 Experience: 15+ years in automotive or EV service operations, with at least 5 years in a national or regional leadership role.
 </li>
 <li>
 Domain Knowledge: Deep understanding of EV systems, diagnostics, service delivery models, and customer lifecycle management.
 </li>
 <li>
 Technical Skills: Exposure to service management systems (DMS), CRM tools, and digital service platforms.
 </li>
 <li>
 Leadership: Proven experience in managing large, distributed teams and multi-tier dealer/service networks.
 </li>
 <li>
 Analytical Skills: Strong data-driven mindset with ability to interpret service metrics and drive actionable insights.
 </li>
 <li>
 Communication: Excellent stakeholder management, negotiation, and presentation skills.
 </li>
 </ul>
 
 
 
 
 
 
 
 Preferred Attributes
 
 <ul>
 <li>
 Experience in scaling service operations for new-age mobility, EV, or premium two-wheeler brands.
 </li>
 <li>
 Exposure to digital service transformation, predictive maintenance, and connected vehicle diagnostics.
 </li>
 <li>
 Track record of improving NPS, service efficiency, and cost optimization through innovation.
 </li>
 <li>
 Entrepreneurial mindset with ability to thrive in a fast-paced, high-growth environment.
 </li>
 <li>
 Comfortable working in matrixed and cross-functional setups.
 </li>
 </ul>
 
 
 
 
 
 
 
 Career Path
 
 
 Progression to Chief Operating Officer (COO) or Head of Customer Experience roles based on performance, leadership impact, and organizational needs.
 
 
 
</div>

Head of Service Operations

Kushal's Fashion Jewellery

<div>
 
 Manager &ndash; Studio Operations &amp; Production
 
 
 Reporting to: Creative Head
 
 
 
 
 
 Role Overview
 
 
 The Senior Manager &ndash; Studio Operations &amp; Production will be responsible for running the in-house studio efficiently - from daily e-commerce/catalog shoots to brand campaigns. This role will manage photographers, coordinators and editors, while also overseeing external vendors for post-production, campaigns and creative productions. The role demands strong operational leadership, process-building ability, and vendor management expertise to ensure smooth execution, improved throughput, and on-time delivery of all visual assets in line with brand standards.
 
 
 
 
 
 Key Responsibilities
 
 
 1. Daily Studio Operations
 
 
 ● Plan, schedule, and manage daily catalog shoots in alignment with business priorities.
 
 
 ● Track daily tasks and output of the studio team - photographers, editor, coordinators - to ensure targets are met.
 
 
 ● Monitor studio throughput, identify bottlenecks and implement solutions to improve turnaround times (TAT).
 
 
 
 
 
 2. Team Leadership &amp; Coordination
 
 
 ● Lead and manage the studio photography team and post-production editing team (internal editors + external vendors).
 
 
 ● Allocate tasks, monitor progress and ensure smooth handoffs between production and post-production.
 
 
 ● Foster a collaborative, positive work atmosphere within the studio, working closely with the styling and creative teams to improve efficiency and output quality.
 
 
 
 
 
 3. Vendor Management
 
 
 ● Manage relationships with post-production vendors, production houses, agencies and freelance talent (models, MUAs, stylists, etc).
 
 
 ● Negotiate contracts, track deliverables and ensure vendors meet deadlines and quality benchmarks.
 
 
 ● Maintain a vetted vendor database and periodically assess performance.
 
 
 
 
 
 4. Process Setup &amp; Improvement
 
 
 ● Establish SOPs for pre-production, shoot execution, post-production and final asset delivery.
 
 
 ● Implement efficient workflows to reduce shoot-to-upload time for e-commerce
 
 
 assets.
 
 
 ● Maintain asset management protocols for file naming, storage, backups and archiving.
 
 
 
 
 
 5. Quality Control
 
 
 ● Conduct on-set checks for brand consistency in photography and styling.
 
 
 ● Oversee post-production QC - retouching, color correction and final output approvals.
 
 
 ● Ensure all content adheres to brand guidelines and legal requirements.
 
 
 
 
 
 6. Budget &amp; Resource Management
 
 
 ● Manage the studio budget, equipment procurement and maintenance.
 
 
 ● Optimize resource usage for both in-house and outsourced work.
 
 
 
 
 
 7. Reporting &amp; Communication
 
 
 ● Share weekly production and post-production status reports with the Creative Head.
 
 
 ● Flag risks and delays early, with proposed corrective actions.
 
 
 
 
 
 Candidate Profile
 
 
 ● 8+ years&rsquo; experience in studio or production operations, preferably in fashion, jewellery, or e-commerce.
 
 
 ● Proven track record of team leadership across production and post-production functions.
 
 
 ● Strong vendor management skills with experience in high-volume, multi-vendor environments.
 
 
 ● Expertise in workflow optimization and throughput improvement.
 
 
 ● Excellent communication, negotiation, and problem-solving abilities.
 
 
 ● Calm under pressure with a collaborative, solution-oriented mindset.
 
</div>

Manager – Studio Operations & Production

Biocon Biologics

<div>
 
 
 At Biocon Biologics, we are creating a model for the future of healthcare for all. We are a leading company in the biosimilars revolution where patients come first. Our ambition is to impact a billion lives and we do this by fostering a culture of affordable innovation, patient-centricity, and disruptive thinking. We are a multicultural global company where employees have a purpose and passion to work closely with partners and patients. We have a long-term commitment to bringing high-quality affordable biosimilars to patients all over the globe. We have proven end-to-end expertise from clone development, manufacturing, clinical development, and regulatory approvals to commercialization.
 
 
 
 
 
 
 Position Overview
 
 
 The Head of Global Logistics will lead the end-to-end logistics function for Biocon Biologics, encompassing global transportation, site warehouse operations (Johor, Malaysia &amp; Bangalore, India), weighing &amp; dispensing, and international trade management. This individual will be responsible for ensuring that the company&rsquo;s global logistics network is efficient, compliant, resilient, and capable of supporting growth across all markets.
 
 
 The role requires a seasoned logistics leader with deep expertise in global freight, distribution, warehousing operations, and regulatory compliance, coupled with the ability to drive transformation and digitalization in a complex biopharmaceutical environment.
 
 
 ---
 
 
 Key Responsibilities
 
 
 Global Transportation
 
 
 &middot; Lead all aspects of international and domestic transportation for APIs/drug substance, drug product, and finished goods across global markets.
 
 
 &middot; Develop freight strategies that balance cost, service, and risk, including partnerships with ocean, air, and ground carriers.
 
 
 &middot; Drive strategic programs (e.g., modal shift, sustainability initiatives, freight cost optimization).
 
 
 &middot; Oversee temperature-controlled and cold chain logistics, ensuring GDP compliance.
 
 
 Warehouse Operations (Johor &amp; Bangalore)
 
 
 &middot; Provide leadership for site warehouse operations, including raw materials, intermediates, drug product, and finished goods.
 
 
 &middot; Oversee weighing and dispensing operations, ensuring accuracy, compliance, and safety.
 
 
 &middot; Standardize warehouse processes (receiving, storage, dispensing, order fulfillment, cycle counts) across sites.
 
 
 &middot; Implement and monitor KPIs (inventory accuracy, order cycle time, throughput, compliance).
 
 
 &middot; Drive warehouse automation, digitization, and continuous improvement.
 
 
 Import &amp; Export / Trade Compliance
 
 
 &middot; Oversee import/export operations globally, ensuring compliance with customs, DGFT, FEMA, GST, FDA, EMA, and other regulatory requirements.
 
 
 &middot; Manage global trade compliance policies, including documentation, tariffs, licensing, and sanctions adherence.
 
 
 &middot; Build and maintain strong relationships with customs authorities, freight forwarders, and brokers.
 
 
 &middot; Drive process improvements to reduce clearance times and optimize duties/taxes.
 
 
 Leadership &amp; Transformation
 
 
 &middot; Build and develop a high-performing logistics team across geographies.
 
 
 &middot; Champion digital tools and logistics visibility platforms to enable real-time decision-making.
 
 
 &middot; Foster a culture of compliance, safety, and continuous improvement.
 
 
 &middot; Partner cross-functionally with Supply Planning, Procurement, Quality, and Commercial to ensure end-to-end supply reliability.
 
 
 &middot; Develop and execute logistics strategies that support enterprise growth, market expansion, and patient access.
 
 
 ---
 
 
 Qualifications
 
 
 &middot; 15+ years of progressive leadership experience in logistics, warehousing, and transportation, preferably within biopharma or regulated industries.
 
 
 &middot; Deep expertise in cold chain logistics, GDP/GMP compliance, and international trade regulations.
 
 
 &middot; Proven track record in leading global logistics networks with multi-site warehouse responsibility.
 
 
 &middot; Strong experience with 3PL/4PL partnerships, freight contract negotiation, and global trade compliance.
 
 
 &middot; Familiarity with SAP EWM, TMS, WMS, and digital logistics visibility platforms.
 
 
 &middot; Exceptional leadership, stakeholder management, and cross-cultural collaboration skills.
 
 
 &middot; Advanced degree preferred (MBA, Supply Chain, Operations, or related).
 
 
 ---
 
 
 Leadership Attributes
 
 
 &middot; Operational Excellence: Ensures reliability and compliance while driving efficiency and cost optimization.
 
 
 &middot; Global Mindset: Operates effectively across geographies, cultures, and regulatory environments.
 
 
 &middot; Transformational Leadership: Champions digitization, automation, and process simplification.
 
 
 &middot; Collaborative Influence: Builds trust and alignment across Commercial, Quality, Finance, and external partners.
 
 <ol>
 <li>
 &middot; Talent Builder: Develops people and creates a culture of accountability, safety, and high performance.
 </li>
 </ol>
 
 
 
 
 
 
 
 
 Biocon Biologics is an Equal Opportunity, EEO / Affirmative Action Employer committed to excellence through diversity. All qualified applicants will receive consideration for employment without regard to, and no employee shall be discriminated against because of their race, color, religion, age, sex (including pregnancy), national origin, disability, genetic information, status as a protected veteran or any other characteristic protected by applicable federal, state or local law.
 
 
</div>

Head of Global Logistics

BASF

<div>
 We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.
 
 
 We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.
 
 
 Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.
 
 
 
 
 Objectives of the Position
 
 
 
 <ul>
 <li>
 Responsibility of Technical, Quality and cost-effective manufacturing of Dispersions Operations. It also involves plant and process safety, Health and Environmental activities related to the plant and personnel working in the plant.
 
 
 
 </li>
 </ul>
 
 
 Responsibilities
 
 
 
 
 
 Main Areas of Responsibilities and Key Activities
 
 
 
 <ul>
 <li>
 Coordinate and manage production in shift with consistent quality as per the target.
 </li>
 <li>
 Continuous improvement of processes in coordination with the Head &ndash; Dispersions Plant &amp; Quality control to reduce batch cycle times, increase in yields, increase operational ease and ultimately leading to cost effective production.
 </li>
 <li>
 Guiding a group of Officers / Operators in the plant continuously to ensure product quality of international standard.
 </li>
 <li>
 Implement Safety, Health and Environment system of the plant concerning man and equipment.
 </li>
 <li>
 Update knowledge regarding product through proper channel.
 </li>
 <li>
 Ensuring proper maintenance of all the norms as per the departmental operating procedures of ISO 9001, ISO 14001 &amp; ISO 50001.
 </li>
 <li>
 Act as incident/emergency controller during the emergencies in shifts after office hours.
 </li>
 <li>
 Guide shop floor personnel towards SHE (Safety, Health and Environment) /Responsible care /cleanliness of the plant (5S) /discipline for improving the BASF&rsquo;s safe work culture in the shifts. This ensures compliance of BASF&rsquo;s statutory requirements, which also includes the training of the subordinates regarding the safety aspects and handling of the critical monomers /hazardous chemicals.
 </li>
 <li>
 Ensure that discharge parameters of all the emissions in the plant are within the statutory limits and health and hygiene of the plant personnel is well maintained.
 </li>
 <li>
 Adherence to the PPE usage of the plant personnel and work permit system is properly followed in the shifts.
 </li>
 <li>
 Training of the plant personnel on SHE / MSDS of the raw material, finished products and other plant related activities.
 </li>
 <li>
 Compliance to process safety and environmental protection code as per BASF Practice.
 </li>
 <li>
 Ensure the documentation of Responsible care requirement on continual basis
 </li>
 <li>
 Act as EHS representative in the shifts
 
 
 
 </li>
 </ul>
 
 
 Job Requirements
 
 
 (m
 
 
 inimum requirement to carry out the work)
 
 
 
 
 
 Edu
 
 
 
 
 c
 
 
 
 
 a
 
 
 
 
 t
 
 
 
 
 i
 
 
 
 
 o
 
 
 
 
 n
 
 
 
 Bachelor&rsquo;s in Chemical Engineering
 
 
 
 
 W
 
 
 
 
 o
 
 
 
 
 r
 
 
 
 
 k
 
 
 
 
 in
 
 
 
 
 g Experience
 
 
 
 3-6 Years
 
 
 
 
 T
 
 
 
 
 e
 
 
 
 
 c
 
 
 
 
 hn
 
 
 
 
 i
 
 
 
 
 c
 
 
 
 
 a
 
 
 
 
 l &amp; Professional Knowledge
 
 
 
 Chemical Process
</div>

Assistant Manager  - Production

Meesho

<div>
 
 About The Team
 
 
 
 Associate Business Manager/Ad Sales Manager supports Meesho&rsquo;s advertisers in meeting their advertising goals. Our objective is to increase the share of wallet as advertising revenue from these suppliers. Based on the supply mix available on the platform, the sales team will generate sufficient demand. It will handle large accounts and customise requests for suppliers and support in placing campaigns. Its objective is to make suppliers successful by growing business via advertising and increasing advertising spending on the platform.
 
 
 
 About The Role
 
 
 
 We&rsquo;re looking for a hands-on, detail-oriented, analytical, and highly-motivated person to help scale Ads in Meesho. Advertising is our flagship monetisation vertical, and it is the backbone of our monetisation strategy. We&rsquo;re further strengthening our offering by continuously building ad offerings, better features in existing offerings, and improving targeting capabilities and shopper engagement.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Take complete ownership of ad revenue from a set of head sellers
 </li>
 <li>
 Building, Training and Managing a team of Account Managers associated with growing advertisers' accounts
 </li>
 <li>
 Manage day-to-day ad operations of the team and build process efficiency
 </li>
 <li>
 Identify supplier problems, opportunities to increase advertising business and create new advertising solutions for the long-term success of the high-value advertisers in their portfolio
 </li>
 <li>
 Create and improvise on existing workflows, drive advertiser activation and retention programs, influencing performance on various Meesho Ad products
 </li>
 <li>
 Leading and motivating the team to deliver on business goals. Be accountable to meet business goals for their function
 </li>
 <li>
 Work with the team to identify and implement solutions and pilots to drive process efficiencies and business goals
 </li>
 <li>
 Proactively work to unearth advertiser problems and work on building potential solutions
 </li>
 <li>
 Analyze week-on-week revenue trends and identify levers to unlock opportunities for ad adoption and spends
 </li>
 <li>
 Ensure usage and adoption of advertising tools to capture all customer interactions
 </li>
 <li>
 Enable the team to build a strong rapport with sellers to enhance the overall ads experience
 </li>
 <li>
 Coordinate with Product, Analyst, Support and Seller onboarding teams for various projects
 </li>
 <li>
 We work Monday to Friday, with working on Saturday (WFH) intermittently depending on business needs
 
 
 
 </li>
 </ul>
 
 What Will You Need
 
 
 
 <ul>
 <li>
 Minimum 2 years of people management.
 </li>
 <li>
 Exposure to e-commerce, sales and advertising.
 </li>
 <li>
 Experience in data analysis, either professional experience or through your education.
 </li>
 <li>
 Experience in sales and marketing is preferred.
 </li>
 <li>
 Excellent communication and negotiation skills with the ability to face external and internal partners in a professional and mature manner, and a strong ability to handle objections.
 </li>
 <li>
 Desire to work in a fast-paced, challenging environment.
 </li>
 <li>
 Previous experience in account management or similar roles.
 </li>
 <li>
 Advanced computer literacy especially in Microsoft Office application.
 </li>
 </ul>
</div>

Ad Sales Manager

2070 Health

<div>
 <ul>
 <li>
 Please note this is not a role with 2070 Health**
 
 
 </li>
 </ul>
 
 Job Title: Director - Commercial and Operations
 
 
 
 
 (Portfolio: Bharat Medicare | A Bio-nAbler Company)
 
 
 
 
 Location:
 
 
 
 Mumbai / Bengaluru / Hyderabad / Chennai
 
 
 
 About Bio-nAbler
 
 
 
 Bio-nAbler is a Dubai-based advisory firm (founded in 2009) that serves investors, both Sovereign Wealth Funds and Private Equity firms, across the MENA region as well as investment banks and other consulting firms to identify and execute high-impact healthcare investments, support acquisitions, and design strategic growth opportunities. Beyond capital, Bio-nAbler brings
 
 deep sector expertise, strategic leadership, and operational capabilities
 
 to structure and scale complex life science assessments and transactions.
 
 
 
 About Bharat Medicare
 
 
 
 Bharat Medicare is a rapidly growing healthcare services platform providing services across three distinct platforms:
 
 
 <ul>
 <li>
 Occupational Health: We provide health care services at corporate clients sites including manufacturing sites, warehouses, offices and educational centers. We serve nearly 70 clients across 200 medical clinic locations and provide preventative primary care services for the employees of our clients
 </li>
 <li>
 Unique Minds: We have 10 integrated clinics providing services for children with neuro developmental needs to enhance their development trajectory. We serve a little over 200 patients at our current centers
 </li>
 <li>
 Patient Support: Bharat Medicare provides point of care services such as bone mass density testing, haemoglobin tests, respiratory disease tests and others to domestic manufacturers including MacLeods, Cipla, and Apex Pharma
 
 
 </li>
 </ul>
 
 About The Role
 
 
 
 We are seeking a highly strategic and entrepreneurial investment professional to drive the
 
 investment strategy, growth initiatives, and value creation
 
 for
 
 Bharat Medicare
 
 . This role sits at the intersection of
 
 investment, strategy, and business development
 
 , requiring both
 
 financial acumen and operational mindset
 
 .
 
 
 You will work closely with Bio-nAbler leadership and the Bharat Medicare founding team to scale the company into a leading pan-India healthcare platform.
 
 
 
 Why This Role Is Unique:
 
 
 
 <ul>
 <li>
 Build and scale a high-growth healthcare business from the ground up
 </li>
 <li>
 Blend of strategy + operations + partnerships + execution
 </li>
 <li>
 High autonomy, strategic visibility, and board exposure
 </li>
 <li>
 National footprint and category creation opportunity
 </li>
 <li>
 Pathway to future leadership roles into CBO / COO / Business Head track
 
 
 </li>
 </ul>
 
 Key Respoonsibilities:
 
 
 
 <ul>
 <li>
 Commercial Strategy &amp; Revenue Growth
 </li>
 <li>
 Develop and execute commercial strategies to drive revenue, market share, and profitability
 </li>
 <li>
 Define pricing and new service line monetization models and optimize the sales engine
 </li>
 <li>
 Set and track commercial KPIs: revenue, margins, customer acquisition cost, LTV, conversion rates
 </li>
 <li>
 Market Expansion &amp; GTM Execution
 </li>
 <li>
 Design the national expansion roadmap (city selection, rollout models, partnerships)
 </li>
 <li>
 Launch new markets through a structured GTM playbook
 </li>
 <li>
 Build scalable demand generation channels (digital + offline)
 </li>
 <li>
 Drive unit economics and replication of successful models across regions
 </li>
 <li>
 Strategic Partnerships (Growth Enabler)
 </li>
 <li>
 Identify and close partnerships with hospitals, insurers, diagnostic chains, corporates, senior care, pharma, and digital health platforms
 </li>
 <li>
 Structure and build revenue-generating alliances and ecosystem collaborations
 </li>
 <li>
 Negotiate commercial terms and ensure execution
 </li>
 <li>
 Represent Bharat Medicare in industry forums, conferences, and strategic meetings
 </li>
 <li>
 Cross-Functional Leadership &amp; Execution
 </li>
 <li>
 Work closely with product, operations, finance, clinical, and technology teams to align strategy and execution
 </li>
 <li>
 Build and mentor high-performing teams
 </li>
 <li>
 Support board-level reporting and strategic reviews
 </li>
 <li>
 Stakeholder Management &amp; Industry Networking
 </li>
 <li>
 Build deep relationships with founders, investors, healthcare leaders, and key decision-makers
 </li>
 <li>
 Act as a trusted partner to internal and external stakeholders
 </li>
 <li>
 Strengthen the company's visibility in the healthcare investment ecosystem
 </li>
 <li>
 Team Building &amp; Leadership
 </li>
 <li>
 Mentor junior team members on investment and strategic work
 </li>
 <li>
 Drive cross-functional collaboration across finance, product, operations, and clinical teams
 </li>
 <li>
 Help build a high-performance, ownership-driven culture
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Who You Are:
 
 
 
 
 Must-Have Credentials
 
 
 
 <ul>
 <li>
 MBBS degree (mandatory) - strong clinical foundation
 </li>
 <li>
 MBA from Tier-1 institute (IIM A/B/C, ISB, etc.) - mandatory
 </li>
 <li>
 7-10+ years in venture building, investment, strategy consulting, or corporate strategy
 </li>
 <li>
 Deep experience in the Indian Healthcare ecosystem
 
 
 </li>
 </ul>
 
 Core Experience
 
 
 
 <ul>
 <li>
 Exposure to scaling early-stage or growth-stage healthcare ventures
 </li>
 <li>
 Experience in strategy + execution + stakeholder management
 </li>
 <li>
 Ability to think like both an investor and operator
 
 
 </li>
 </ul>
 
 Mindset &amp; Traits
 
 
 
 <ul>
 <li>
 Entrepreneurial, self-driven, and passionate about transforming healthcare in India
 </li>
 <li>
 Strong communicator with board-level presence
 </li>
 <li>
 Natural relationship builder with a robust healthcare network
 </li>
 </ul>
</div>

Director - Commercial & Operations

Explore 621+ Head of operations in Mangaluru this November. Find roles across top companies and apply now to boost your career.