head of security operations

Sephora

<div>Job ID: 197205 
Location Name: [[filter8]] 
Address: [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA) 
Job Type: Full Time 
Position Type (Regular/Temporary): Regular 
Job Function: [[filter14]] 
Is This Position Eligible for Remote? : [[req_remoteeligible]] 
MISSION: To ensure the delivery of exceptional operational and commercial standards throughout the store, with focus on providing an elevated customer experience. The Store Director needs to ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of the Management team, whilst managing within agreed budgets. 
Responsibilities
Client Experience<ul><li>Embody Sephora Attitude and set an example in front of the team.</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>Inspire the team to use digital tools to deliver a customized service.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
</li><li>Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
</li><li>Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul> 
Sales
<ul><li>Implement retail priorities and inspire commercial success.</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.
</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul> 
Operations<ul><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul> 
Business<ul><li>Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
</li><li>Establish monthly reports including competitors' activities.</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li></ul><div>- Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</div><ul><li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
</li><li>Propose Plan, implement and oversee in-store promotional events or displays.</li><li>Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
</li><li>Network with other stores and head office departments and take on area responsibilities</li><li>Network and build relationships with the different departments in Sephora HO and take on area responsibilities.</li><li>Manage the store&rsquo;s P&amp;Ls.</li><li>Propose innovative ideas and opportunities to Head of Operations.</li></ul> 
People<ul><li>Motivate and develop the Management and store team through daily coaching / observations</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>Increase the team confidence and motivation by praise and feedback for their performance.</li><li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.</li><li>Ensure the team is attending training and follow up is done after the training is attended.</li><li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li><li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</li><li>Over see the annual leave of the team according to business needs.</li></ul> 
Know How<ul><li>Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>Keep up-to-date on trends and products.</li><li>Inspire, mentor and coach the team.</li></ul> 
Relationships 
Internal Relationships<ul><li>Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.</li></ul> 
External Relationships<ul><li>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul> 
Job Holder Profile<div> 
</div>Training Knowledge
<ul><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.</li></ul> 
Experience<ul><li>Proven successful role in managing.</li><li>Minimum 7 to 8 years&rsquo; experience in store management.</li><li>Bachelor's degree.</li></ul> 
Languages<ul><li>English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>Arabic is a plus in OGCC and mandatory for KSA.</li></ul> 
Competencies<ul><li>Digital orientation/analytical skills/business acumen.</li><li>Excellent communication skills.</li><li>Intermediate MS Office skills.</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.</li></ul>
.</div>

Store Director

The Ned & Ned's Club

<div>
 
 About The Ned Doha:
 
 
 
 Housed within Doha&rsquo;s iconic former Ministry of Interior building, The Ned Doha is not just a hotel &mdash; it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.
 
 
 With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned&rsquo;s Club&mdash;our private members&rsquo; club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool&mdash;The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.
 
 
 
 The Role:
 
 
 
 At The Ned Doha, we create memorable experiences through exceptional service, warm hospitality, and a strong commitment to the safety and wellbeing of our guests and team members. We are looking for an experienced and people-focused
 
 Assistant Head of Security
 
 to join our team and help maintain a secure, welcoming, and professional environment across our property.
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 
 <ul>
 <li>
 Support the Director of Security in overseeing the day-to-day operations of the Security department
 </li>
 <li>
 Lead, motivate, and develop the Security team to ensure high performance and service excellence
 </li>
 <li>
 Monitor security procedures, safety standards, and emergency response protocols across the property
 </li>
 <li>
 Assist in conducting investigations, incident reporting, and implementing preventive measures
 </li>
 <li>
 Ensure compliance with company policies, local regulations, and health &amp; safety standards
 </li>
 <li>
 Coordinate with internal departments and external stakeholders when required
 </li>
 <li>
 Conduct regular security inspections and risk assessments to maintain a safe environment
 </li>
 <li>
 Support training initiatives and encourage a culture of awareness and accountability
 
 
 </li>
 </ul>
 
 What we&rsquo;re looking for:
 
 
 
 <ul>
 <li>
 Previous experience in a supervisory or leadership security role within hospitality, hotels, or a similar environment
 </li>
 <li>
 Strong knowledge of security operations, emergency procedures, and health &amp; safety practices
 </li>
 <li>
 Excellent leadership and interpersonal skills with the ability to build strong relationships
 </li>
 <li>
 Calm and confident approach with strong decision-making abilities under pressure
 </li>
 <li>
 Excellent communication skills in English; additional languages are an advantage
 </li>
 <li>
 Professional appearance with a positive and service-oriented mindset
 </li>
 <li>
 Flexibility to work shifts, weekends, and holidays as required
 
 
 </li>
 </ul>
 
 What&rsquo;s In It for You?
 
 
 
 <ul>
 <li>
 Competitive Tax-free annual salary package of QAR 138,000
 </li>
 <li>
 21 calendar days annual leave and 11 paid public holidays
 </li>
 <li>
 Sick leave benefits as per Qatar Labour Law
 </li>
 <li>
 Private Medical Insurance for self
 </li>
 <li>
 End of Service benefits
 </li>
 <li>
 Complimentary meals at Neddy&rsquo;s, our team restaurant (breakfast, lunch &amp; dinner)
 </li>
 <li>
 Exclusive hotel and dining rates for you, your family, and friends
 </li>
 <li>
 Outstanding learning, development, and career progression opportunities
 </li>
 <li>
 Reward and recognition programmes
 </li>
 <li>
 The opportunity to work in one of Doha&rsquo;s most iconic lifestyle destinations
 
 
 </li>
 </ul>
 
 Our Culture
 
 
 
 At The Ned Doha, we go beyond celebrating diversity&mdash;we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.
 
 
 
 Ready to lead something extraordinary? Apply today and join us as Assistant Head of Security!
 
 
 
 #AssistantHeadofSecurity #TheNedDoha #lovetheNed
</div>

Assistant Head of Security

Accor

<div>Company Description 
Company Description
La Cigale Hotel Managed by Accor is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets&mdash;including two nightlife venues and outdoor seating areas&mdash;two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city&rsquo;s commercial and cultural hubs. As part of Accor, a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team.
What is in it for you:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>
Learning programs through our Academies designed to sharpen your skills</li><li>
Ability to make a difference through our Corporate Social Responsibility activities</li><li>
Career development opportunities with national and international promotion opportunities.</li></ul>
Why work for Accor?<ul><li>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</li></ul>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS 
Job Description 
<ul><li>
Lead and manage the Security Department and daily operations.</li><li>
Review security logbooks daily and escalate critical matters to senior management.</li><li>
Conduct investigations on guest incidents, accidents, and employee-related cases and submit reports within 48 hours.</li><li>
Control and monitor all property access including contractors, suppliers, visitors, and gate pass systems.</li><li>
Supervise CCTV operations and all security posts across the hotel.</li><li>
Ensure strict compliance with hotel safety and security procedures.</li><li>
Maintain confidential security records and departmental reports.</li><li>
Prepare monthly reports and operational updates for management.</li><li>
Ensure full emergency preparedness including fire safety, evacuation, and crisis response.</li><li>
Conduct regular fire drills and safety training programs for staff.</li><li>
Train security team members on emergency procedures, firefighting, life-saving techniques, and incident handling.</li><li>
Update and maintain emergency manuals and safety procedures in coordination with management.</li><li>
Attend management meetings in the absence of senior security leadership when required.</li><li>
Ensure smooth coordination with all hotel departments on safety matters.</li></ul> 

Qualifications 
<ul><li>
Proven experience as a Security Manager / Safety &amp; Security Head in a hotel or hospitality environment.</li><li>
Strong knowledge of fire safety, emergency response, and security operations.</li><li>
Excellent leadership, investigation, and reporting skills.</li><li>
Ability to train and manage a diverse team.</li><li>
Strong communication and crisis management abilities.</li><li>
High level of integrity, professionalism, and confidentiality.</li><li>
Relevant security/safety certifications will be an advantage.</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS</div>

Safety & Security Manager

Commercial Bank

<div>
 
 About Commercial Bank
 
 
 
 Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar&rsquo;s economic development by offering a range of personal, business, government, international and investment services. We believe in empowering our employees, providing them with opportunities for growth and professional development.
 
 
 By Joining us, you&rsquo;ll be part of a workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.
 
 
 Join us in shaping the future of banking!
 
 
 
 
 Job Responsibilities
 
 
 
 
 
 Litigation Support &amp; Case Management (Civil &amp; Criminal)
 
 
 
 <ul>
 <li>
 Receive and verify transferred case files (digital and physical) from LM/LO teams across Retail and Corporate Divisions.
 </li>
 <li>
 Maintain accurate safekeeping of originals under proper classifications and ensure complete digital archiving for all handed-over cases.
 </li>
 <li>
 Prepare physical litigation files (Physical Archiving) and update the RCS legal system; scan and archive documents in E‑Store and RCS.
 </li>
 <li>
 Update litigation databases daily with hearing outcomes, next hearing dates, actions required, and any documents received or submitted.
 </li>
 <li>
 Prepare report related to weekly hearing rolls and weekly defense memo to be submitted / cases for judgment.
 </li>
 <li>
 Flag new cases and unflag cancelled cases to maintain Credit Bureau compliance.
 </li>
 <li>
 Managing the Legal Report Data and maintaining an Accurate data.
 
 
 </li>
 </ul>
 
 Reporting, Dashboard Management &amp; Data Governance
 
 
 
 <ul>
 <li>
 Prepare monthly legal reports for the Head of Admin for Civil cases, including:
 </li>
 <li>
 New files received from business units
 </li>
 <li>
 New civil/criminal cases filed by CB
 </li>
 <li>
 New enforcement actions
 </li>
 <li>
 Cases filed against CB
 </li>
 <li>
 New appeals (Court of Appeal &amp; Cassation)
 </li>
 <li>
 Cancelled/closed cases
 </li>
 <li>
 </li>
 <li>
 Prepare monthly legal reports for the Head of Admin for Criminal report (New complaint/ judgment issued /New Appeal /New cassation/Enforcement)
 </li>
 <li>
 Prepare and maintain comprehensive monitoring reports for all ongoing and upcoming legal matters, ensuring timely escalation to the Chief Legal Officer. This includes tracking and reporting deadlines related to:
 </li>
 <li>
 New cases to be filed
 </li>
 <li>
 Defence memoranda to be submitted
 </li>
 <li>
 Expert report feedback and submission timelines
 </li>
 <li>
 Judgments requiring appeal
 </li>
 <li>
 Judgments requiring enforcement
 </li>
 <li>
 Judgments to be appealed before the Court of Cassation
 </li>
 <li>
 Manage and prepare the Management Reports and share it with Head of Admin and Paralegal Manager on Monthly basis.
 </li>
 <li>
 Reconcile monthly reports with the Legal Dashboard (Civil/Criminal) ensuring zero data gaps.
 </li>
 <li>
 Maintain a structured archive record with complete details (customer name, ID, case number, stages, base number).
 </li>
 <li>
 Assist in building and maintaining litigation &amp; Documentation performance KPIs and dashboards as guided by the Head of Admin.
 </li>
 <li>
 Ensure accuracy, completeness, and timely delivery of all reports, highlighting critical deadlines, risks, and required actions for executive visibility and decision‑making.
 
 
 </li>
 </ul>
 
 Legal Operations Support to Head of Admin
 
 
 
 <ul>
 <li>
 Assist in the development, updating, and organization of SOPs, DOA, SLAs, and internal governance documents.
 </li>
 <li>
 Support the Head of Admin in preparing executive-level presentations for the Chief Legal Officer, Board of Directors, and Executive Committees.
 </li>
 <li>
 Assist the Head of Admin to Prepare overview litigation performance report for overall (cases against bank, Retail and corporate cases)
 </li>
 <li>
 Assist in gathering and organizing quarterly data for:
 </li>
 <li>
 External Audit
 </li>
 <li>
 Operational Risk submissions
 </li>
 <li>
 QCB reports
 </li>
 <li>
 Credit Risk updates on key legal exposures
 </li>
 <li>
 </li>
 <li>
 Support the implementation and maintenance of legal technology solutions, including:
 </li>
 <li>
 Dealing with External Vendor
 </li>
 <li>
 Preparing Business requirement document
 </li>
 <li>
 Conduction of UAT project
 </li>
 <li>
 Enhancing Litigation tracking tools
 </li>
 <li>
 Enhancing Digital archiving
 </li>
 <li>
 Participate in department-wide initiatives including Business Continuity Planning (BCP), crisis management readiness, and internal audit follow-ups.
 </li>
 <li>
 Play as Key person with IT project
 
 
 </li>
 </ul>
 
 Administrative &amp; Financial Governance Support
 
 
 
 <ul>
 <li>
 Prepare memos for Loan Operations for Legal Expenses paid by External Law firm or any third party.
 </li>
 <li>
 Act as first-level checker in reconciliation of legal suspense accounts and legal credit card expenses.
 </li>
 <li>
 Support the Head of Admin in reviewing legal memos and related financial documentation for accuracy and policy compliance.
 </li>
 <li>
 Manage administrative tasks such as stationery, office supplies, meeting coordination, and maintaining the CLO&rsquo;s agenda.
 </li>
 <li>
 Assist Legal team for any administrative request
 </li>
 <li>
 Performed other related duties or assignments as required by head of Admin
 
 
 </li>
 </ul>
 
 Team Leadership &amp; Coordination
 
 
 
 <ul>
 <li>
 Assist the Paralegal Manager and Head of Admin in managing and supervising the paralegal team to achieve department goals.
 </li>
 <li>
 Ensure all paralegal reports (weekly and monthly) are submitted on time and meet quality standards.
 </li>
 <li>
 Support project management activities assigned to the Legal team and ensured timely delivery of milestones.
 
 
 </li>
 </ul>
 
 Compliance, Policies &amp; Quality Assurance
 
 
 
 <ul>
 <li>
 Ensure strict adherence with Legal DOA, SOPs, and all internal bank policies.
 </li>
 <li>
 Maintain audit‑ready documentation for all litigation and administrative activities.
 </li>
 <li>
 Ensure confidential handling of all legal material, following data protection and governance standards.
 
 
 </li>
 </ul>
 
 Process Improvement
 
 
 
 <ul>
 <li>
 Suggesting automation or workflow upgrades to reduce manual workload in legal operations.
 
 
 </li>
 </ul>
 
 Required Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Law
 </li>
 <li>
 Minimum of 3 years of relevant professional experience in the legal field
 
 
 </li>
 </ul>
 
 
 Why Commercial Bank
 
 
 
 
 <ul>
 <li>
 Best Performing Bank in Qatar in The Banker&rsquo;s prestigious Top 1000 World Banks Rankings 2025.
 </li>
 <li>
 Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
 </li>
 <li>
 An Innovation-Driven, Digital-First Environment where employees work with the latest tools and technologies to redefine banking
 </li>
 <li>
 Opportunities for Global Partnerships &amp; International Exposure, connecting employees with global networks and perspectives.
 </li>
 <li>
 A focus on Employee Well-being &amp; Work-Life Balance, ensuring a healthy and supportive environment for all team members
 </li>
 <li>
 Competitive Compensation &amp; Benefits that ensure our employees are rewarded for their dedication and performance
 </li>
 <li>
 A strong Commitment to Diversity, Equity &amp; Inclusion, fostering a culture that values every individual&rsquo;s unique perspective
 
 
 </li>
 </ul>
 At Commercial Bank, we don&rsquo;t just offer careers, We shape futures by pioneering
 
 digital transformation
 
 in Qatar&rsquo;s banking sector, blending
 
 digital-first
 
 approach to redefine banking through
 
 innovative
 
 solutions.
 
 
 
 Disclaimer
 
 
 
 We appreciate your interest in joining CB! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CB reserves the right to modify, withdraw, or close it at any time without notice.
</div>

Senior Paralegal Officer

Chedi Hospitality

<div>
 The Head Chef is responsible for leading the daily culinary operations of the assigned kitchen, ensuring exceptional food quality, consistency, hygiene standards, and guest satisfaction. The role oversees menu planning, food preparation, cost control, team development, and operational excellence while supporting the hotel's culinary vision and brand standards.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Operational
 </li>
 <li>
 Lead and supervise the daily operations of the kitchen, ensuring smooth and efficient service.
 </li>
 <li>
 Ensure all food is prepared, presented, and served in accordance with hotel standards and recipes.
 </li>
 <li>
 Maintain consistency in food quality, taste, presentation, and portion control.
 </li>
 <li>
 Develop and update menus in collaboration with the Executive Chef.
 </li>
 <li>
 Introduce innovative dishes and seasonal offerings in line with market trends and guest preferences.
 </li>
 <li>
 Monitor food production to ensure timely service and efficient kitchen operations.
 </li>
 <li>
 Conduct regular quality checks on ingredients and finished products.
 </li>
 <li>
 Ensure proper storage, handling, labeling, and rotation of food products.
 </li>
 <li>
 Monitor inventory levels and coordinate purchasing requirements.
 </li>
 <li>
 Ensure compliance with HACCP, food safety, hygiene, and sanitation standards.
 </li>
 <li>
 Support special events, promotions, and banquet operations as required.
 </li>
 <li>
 Guest Experience
 </li>
 <li>
 Ensure exceptional culinary experiences that meet and exceed guest expectations.
 </li>
 <li>
 Respond promptly and professionally to guest feedback and concerns.
 </li>
 <li>
 Collaborate with front-of-house teams to ensure seamless guest service.
 </li>
 <li>
 Promote a guest-focused culture within the kitchen team.
 </li>
 <li>
 Financial
 </li>
 <li>
 Manage food costs, waste control, and inventory to achieve budget targets.
 </li>
 <li>
 Monitor productivity and optimize labor utilization within the kitchen.
 </li>
 <li>
 Support revenue generation through menu engineering and creative culinary offerings.
 </li>
 <li>
 Ensure efficient use of resources and equipment to maximize operational performance.
 </li>
 <li>
 People &amp; Culture
 </li>
 <li>
 Lead, coach, and develop the kitchen team to achieve high performance.
 </li>
 <li>
 Conduct training, mentoring, and on-the-job development for culinary colleagues.
 </li>
 <li>
 Support recruitment, onboarding, and succession planning initiatives.
 </li>
 <li>
 Conduct performance evaluations and provide regular feedback.
 </li>
 <li>
 Foster a positive, respectful, and collaborative working environment.
 </li>
 <li>
 Ensure compliance with company policies, grooming standards, and code of conduct.
 </li>
 <li>
 Administration
 </li>
 <li>
 Maintain accurate kitchen records, including temperature logs, HACCP documentation, and inventory reports.
 </li>
 <li>
 Participate in departmental meetings and operational briefings.
 </li>
 <li>
 Ensure all kitchen equipment is maintained and any maintenance issues are reported promptly.
 </li>
 <li>
 Support the implementation of hotel initiatives, standards, and operational procedures.
 </li>
 <li>
 Health, Safety &amp; Compliance
 </li>
 <li>
 Ensure compliance with all food safety, hygiene, health and safety regulations.
 </li>
 <li>
 Promote a safe working environment and ensure safe handling of equipment and materials.
 </li>
 <li>
 Adhere to hotel emergency, fire, and security procedures.
 </li>
 <li>
 Ensure all colleagues follow established safety standards and practices.
 
 
 </li>
 </ul>
 Other Duties
 
 
 <ul>
 <li>
 Attend all mandatory training sessions and meetings.
 </li>
 <li>
 Remain informed of industry trends and culinary developments.
 </li>
 <li>
 Represent The Chedi Katara professionally at all times.
 </li>
 <li>
 Perform any other reasonable duties assigned by management.
 
 
 </li>
 </ul>
 Acknowledgement
 
 
 I acknowledge that I have read and understood the above Job Description and agree to perform my duties in accordance with the standards and expectations of The Chedi Katara Hotel &amp; Resort.
</div>

Head Chef

<div>
 
 Job Qualifications
 
 
 
 Ideally with an apprenticeship or professional diploma in Food Production. Minimum 2 years work experience as Executive Chef, or Executive Sous chef in larger operation. Good practical, operational and adequate administrative skills with a flair for creativity are a must.
 
 
 
 D. Key Areas of Responsibility
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Administration
 
 
 </li>
 </ul>
 &rsaquo;Attends and contributes to all Meetings as required.
 
 
 &rsaquo;Ensures that culinary activities are aligned with the respective Corporate Strategy and that the Hotel Actions have been implemented where appropriate.
 
 
 &rsaquo;Oversees the preparation and updating of individual Departmental Operations Manuals.
 
 
 &rsaquo;Conducts regular communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary.
 
 
 <ul>
 <li>
 Operational
 
 
 </li>
 </ul>
 &rsaquo;Ensures that all company minimum brand standards have been implemented and that optional brand standards have been implemented where appropriate.
 
 
 &rsaquo;Monitors all operations, especially during peak business periods, working through the respective Head of Department to make adjustments where necessary.
 
 
 &rsaquo;Provides feedback on the results of the Consumer Audit and ensures that the relevant changes are implemented.
 
 
 &rsaquo;Encourages employees to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.
 
 
 &rsaquo;Works closely with other Executive Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
 
 
 &rsaquo;Ensures that culinary employees work in a supportive and flexible manner with other departments, in a spirit of "We work through Teams".
 
 
 &rsaquo;Ensures that all employees are up-to-date with the availability of seasonal and new products on the market.
 
 
 &rsaquo;Tastes and monitors the food products served throughout the operation, providing feedback where appropriate.
 
 
 &rsaquo;Works with the Materials Manager in the procurement of the best product for the best price and in the management of the relevant areas of the Commissary Kitchen.
 
 
 &rsaquo;Works closely with the Stewarding Manager to ensure that hygiene standards are maintained and that operating equipment is cared for to maximize its useful life and to minimize breakage.
 
 
 &rsaquo;Oversees the quality and variety of food and beverages served in the Employee Restaurant, ensuring that this outlet is operated to the same standard as any other outlet.
 
 
 <ul>
 <li>
 Customer Service
 
 
 </li>
 </ul>
 &rsaquo;Ensures that all guest contact culinary employees deliver the brand promise and provide exceptional guest service at all times.
 
 
 &rsaquo;Ensures that employees also provide excellent service to internal customers in other departments as appropriate.
 
 
 &rsaquo;Spends time in culinary areas observing employee-guest/employee-internal customer interaction, working through Heads of Department to coach employees as necessary.
 
 
 &rsaquo;Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
 
 
 &rsaquo;Maintains positive guest and colleague interactions with good working relationships.
 
 
 <ul>
 <li>
 Financial
 
 
 </li>
 </ul>
 &rsaquo;Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
 
 
 &rsaquo;Ensures that each profit center (e.g. Outlet, Banquets) is operated in line with maximizing profit while delivering on the brand promise.
 
 
 &rsaquo;Ensures that each cost center (e.g. Stewarding) operates with the lowest possible cost structure while also delivering on the brand promise to the guest.
 
 
 &rsaquo;Assists in the preparation of the Annual Business Plan for Food and Beverage.
 
 
 &rsaquo;Strategically analyses business performance to facilitate accurate and meaningful forecasting, involving the respective Heads of Department as appropriate.
 
 
 &rsaquo;Proactively manages costs based on key performance indicators, working through the respective Heads of Department as appropriate.
 
 
 &rsaquo;Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
 
 
 &rsaquo;Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.
 
 
 &rsaquo;Assists with the input of product specifications, recipes and other data as required, supporting the smooth operation of Materials Management and Cost Audit functions.
 
 
 <ul>
 <li>
 Personeel
 
 
 </li>
 </ul>
 &rsaquo;Oversees and assists in the recruitment and selection of all Food and Beverage employees. Ensures that Heads of Department follow hotel guidelines when recruiting and use a competency-based approach to selecting their employees.
 
 
 &rsaquo;Oversees the punctuality and appearance of all Food and Beverage employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department's grooming standards.
 
 
 &rsaquo;Maximises the effectiveness of Heads of Department by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.
 
 
 &rsaquo;Conducts annual Performance Development Discussions with Heads of Department and supports them in their professional development goals. Ensures that they, in turn conduct annual Performance Development Discussions with their employees.
 
 
 &rsaquo;Ensures that each Head of Department plans and implements effective training programmes for their employees in coordination with the Training Manager and their Departmental Trainers.
 
 
 &rsaquo;Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.
 
 
 &rsaquo;Ensures that all employees have a complete understanding of and adhere to employee rules and regulations.
 
 
 &rsaquo;Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.
 
 
 &rsaquo;Provides feedback on the results of the Employee Opinion Survey and ensures that the relevant changes are implemented. The above areas of responsibility and activities reflect the items considered necessary to describe the principal functions of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.
</div>

Executive Chef - Arabic Speaker

QNB Group

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Purpose Summary
 
 
 
 The incumbent will perform operational related activities and maintenance/ updating of account as a result of corporate actions. The incumbent will provide support to other departments in all functions related to daily corporate actions processing and settlement. Additionally the incumbent will assist in exploring the possibilities to enhance the IPO processing system and improve the dividend distribution for non-Qatari shareholders through the payment of their dividends with their currency.
 
 
 
 Essential Duties &amp; Responsibilities By Dimensions
 
 
 
 <ul>
 <li>
 Shareholder &amp; Financial:
 </li>
 <li>
 Participate in the monitoring and achievement of Key Performance Indicators (KPIs) on periodic basis.
 </li>
 <li>
 Implements KPI&rsquo;s and best practices for Manager Custody Operations &amp; Settlement role.
 </li>
 <li>
 Act within the limits of the powers delegated to the incumbent.
 </li>
 <li>
 Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
 </li>
 <li>
 Customer (Internal &amp; External):
 </li>
 <li>
 Liaise with their counterparts in the lead bank(s) and corporate customers, as and when applicable.
 </li>
 <li>
 Build and maintain strong and effective relationship with all the other related departments and units to achieve the Group&rsquo;s goals/ objectives.
 </li>
 <li>
 Provide timely and accurate information to the external and internal auditors and the compliance function as and when required.
 </li>
 <li>
 To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
 </li>
 <li>
 Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
 </li>
 <li>
 Internal (Processes, Products, Regulatory):
 </li>
 <li>
 Responsible for the timely efficient and effective operations and maintenance/ update of accounts resulting from corporate actions.
 </li>
 <li>
 Work with brokers, vendors and various internal departments to resolve operational issues related to corporate actions.
 </li>
 <li>
 Contact brokers (via telephone and in writing) to claim assets/cash proceeds resulting from failed trades as affected by corporate actions and/or income events.
 </li>
 <li>
 Work closely with the front office to be responsible for both operations work as well as corporate actions.
 </li>
 <li>
 Interface with other areas of the Group, resolving day-to-day investigations including settlement failures/disputes, data capture issues, event payments, account reconcilement and FX booking details related to corporate actions.
 </li>
 <li>
 Reconcile and resolve security and cash discrepancies resulting from corporate events.
 </li>
 <li>
 Reconcile records at end of day and ensure all processing has been completed.
 </li>
 <li>
 Analyse and identify root cause for clients&rsquo; investigations, where applicable.
 </li>
 <li>
 Assist in the identification and implementation of process improvements to streamline processes and reduce/eliminate handoffs in support of current and new corporate banking products.
 </li>
 <li>
 Support the Head of Operations and Accounts in the preparation of MIS reports with regards to corporate action operations and account activities.
 </li>
 <li>
 Coordinate with all Corporate Customers for any IPO or Dividend distribution
 </li>
 <li>
 Learning &amp; Knowledge:
 </li>
 <li>
 Possess knowledge of developments in corporate action&rsquo;s account and operations processes.
 </li>
 <li>
 Excellent knowledge of all related systems
 </li>
 <li>
 Proactively identify areas for professional development of self and undertake development activities.
 </li>
 <li>
 Seek out opportunities to remain current with all developments in professional field.
 
 
 </li>
 </ul>
 
 Education/Experience Requirements
 
 
 
 <ul>
 <li>
 Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)
 </li>
 <li>
 At least 6 years of relevant experience, preferably within a highly rated international bank / operations or related experience in banking operations.
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Educational Certificates
 </li>
 <li>
 QID (Back and Front)
 </li>
 <li>
 Birth Certificate
 </li>
 </ul>
</div>

QNB3754 - Manager Custody Operations and Settlement (Qatarization)

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