admin assistant / customer support executive

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admin assistant / customer support executive Jobs in Abu Dhabi

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customer relationship coordinator

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front desk receptionist

help desk coordinator (arabic speaker) Jobs in Abu Dhabi

help desk coordinator (arabic speaker)

help desk coordinator

Salayel Hospitality

<div>
 
 Job Purpose
 
 
 
 To provide proactive administrative and helpdesk support to the Operations and Property Management teams, ensuring smooth day-to-day operations, effective communication, accurate documentation, and timely reporting in line with company policies.
 
 
 Key Responsibilities
 
 
 Help Desk &amp; Operations Support
 
 
 <ul>
 <li>
 Manage and respond to all incoming helpdesk calls and service requests in a timely manner.
 </li>
 <li>
 Support end users and service providers, coordinating actions and follow-ups.
 </li>
 <li>
 Escalate issues, complaints, and operational concerns to management when required.
 </li>
 <li>
 Provide prompt administrative support and respond to employee queries.
 
 
 </li>
 </ul>
 Administration &amp; Office Management
 
 
 <ul>
 <li>
 Provide administrative support to Operations Managers, Property Managers, and Assistant Property Managers.
 </li>
 <li>
 Maintain accurate records, databases, and filing systems (electronic and physical).
 </li>
 <li>
 Manage schedules and diaries to ensure efficient coordination of activities.
 </li>
 <li>
 Monitor office supplies, manage inventory, and coordinate replenishment.
 </li>
 <li>
 Coordinate office maintenance and resolve day-to-day office issues.
 
 
 </li>
 </ul>
 Documentation &amp; Reporting
 
 
 <ul>
 <li>
 Maintain, update, and control SOPs, operational manuals, and shared drive documentation.
 </li>
 <li>
 Ensure property manuals are updated and consistent across all sites.
 </li>
 <li>
 Prepare daily, weekly, monthly, and ad hoc operational reports as required.
 </li>
 <li>
 Maintain transmittal logs, attendance records, leave records, and operational files.
 </li>
 <li>
 Support document control activities as assigned.
 
 
 </li>
 </ul>
 Coordination
 
 
 <ul>
 <li>
 Liaise with internal departments including HR, Finance, Procurement, IT, and service partners.
 </li>
 <li>
 Coordinate and support administrative staff such as drivers, cleaners, and office assistants.
 </li>
 <li>
 Perform additional duties as assigned by management.
 
 
 </li>
 </ul>
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Timely submission of monthly inventory reports.
 </li>
 <li>
 Regular updates of SOPs and operational manuals.
 </li>
 <li>
 Accurate and timely operational and security reporting.
 </li>
 <li>
 Daily maintenance of incoming and outgoing document logs.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 Education
 
 
 <ul>
 <li>
 Diploma in any discipline (Administration preferred).
 </li>
 <li>
 Office Management certification is an advantage.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 3 years&rsquo; experience in administration or helpdesk/office coordination.
 
 
 </li>
 </ul>
 Skills &amp; Knowledge
 
 
 <ul>
 <li>
 Strong knowledge of office administration and documentation control.
 </li>
 <li>
 Familiarity with ERP or back-office systems.
 </li>
 <li>
 Advanced MS Office skills.
 </li>
 <li>
 Excellent communication, organization, and attention to detail.
 
 
 </li>
 </ul>
 Job Challenges
 
 
 <ul>
 <li>
 Managing urgent and short-notice requests.
 </li>
 <li>
 Flexibility in working hours and duties based on operational needs.
 </li>
 </ul>
</div>

Help Desk Coordinator

<div>
 
 Job Purpose
 
 
 
 To provide proactive administrative and helpdesk support to the Operations and Property Management teams at
 
 Salayel
 
 , ensuring smooth day-to-day operations, effective communication, accurate documentation, and timely reporting in line with company policies. The role requires
 
 fluency in Arabic and English
 
 to effectively coordinate service requests, communicate with tenants, vendors, and internal stakeholders, and support operational activities.
 
 
 Key Responsibilities
 
 
 Help Desk &amp; Operations Support
 
 
 <ul>
 <li>
 Manage and respond to all incoming helpdesk calls, emails, and service requests in a timely and professional manner.
 </li>
 <li>
 Log, track, and monitor service requests through the helpdesk system to ensure timely resolution.
 </li>
 <li>
 Coordinate with internal teams and service providers to ensure completion of maintenance and operational requests.
 </li>
 <li>
 Escalate unresolved issues, complaints, and operational concerns to management when required.
 </li>
 <li>
 Provide prompt administrative support and respond to tenant and employee queries in Arabic and English.
 </li>
 <li>
 Maintain clear communication with stakeholders regarding request status and service updates.
 
 
 </li>
 </ul>
 Administration &amp; Office Management
 
 
 <ul>
 <li>
 Provide administrative support to Operations Managers, Property Managers, and Assistant Property Managers.
 </li>
 <li>
 Maintain accurate records, databases, and filing systems (electronic and physical).
 </li>
 <li>
 Manage schedules and diaries to ensure efficient coordination of operational activities.
 </li>
 <li>
 Monitor office supplies, manage inventory, and coordinate replenishment when required.
 </li>
 <li>
 Support day-to-day office coordination and assist in resolving operational issues.
 
 
 </li>
 </ul>
 Documentation &amp; Reporting
 
 
 <ul>
 <li>
 Maintain, update, and control SOPs, operational manuals, and shared drive documentation.
 </li>
 <li>
 Ensure operational and property documentation at Salayel is accurate, updated, and properly stored.
 </li>
 <li>
 Prepare daily, weekly, monthly, and ad hoc operational reports as required.
 </li>
 <li>
 Maintain transmittal logs, attendance records, leave records, and operational documentation.
 </li>
 <li>
 Support document control and record management processes.
 
 
 </li>
 </ul>
 Coordination
 
 
 <ul>
 <li>
 Liaise with internal departments including HR, Finance, Procurement, IT, and external service providers.
 </li>
 <li>
 Coordinate and support administrative staff such as drivers, cleaners, and office assistants when required.
 </li>
 <li>
 Facilitate communication between tenants, service providers, and management, particularly where Arabic language support is required.
 </li>
 <li>
 Perform additional duties as assigned by management.
 
 
 </li>
 </ul>
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Timely logging and closure of helpdesk requests.
 </li>
 <li>
 Accurate tracking and reporting of service requests.
 </li>
 <li>
 Timely submission of monthly inventory and operational reports.
 </li>
 <li>
 Up-to-date SOPs and operational documentation.
 </li>
 <li>
 Effective coordination and resolution of operational issues.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 Education
 
 
 Diploma in any discipline (Administration or Business Administration preferred).
 
 
 Office Management certification is an advantage.
 
 
 
 Experience
 
 
 
 Minimum
 
 3 years of experience
 
 in helpdesk coordination, administration, or operations support.
 
 
 Experience in
 
 property management, facilities management, or service coordination
 
 is preferred.
 
 
 Skills &amp; Knowledge
 
 
 <ul>
 <li>
 Fluency in Arabic and English (spoken and written) &ndash; mandatory.
 </li>
 <li>
 Strong knowledge of helpdesk coordination and administrative processes.
 </li>
 <li>
 Familiarity with ERP systems, CAFM systems, or helpdesk platforms.
 </li>
 <li>
 Advanced MS Office skills.
 </li>
 <li>
 Excellent communication, organization, and multitasking abilities.
 </li>
 <li>
 High attention to detail and strong customer service orientation.
 
 
 </li>
 </ul>
 Job Challenges
 
 
 <ul>
 <li>
 Managing high volumes of service requests and urgent operational issues.
 </li>
 <li>
 Coordinating between multiple departments and service providers.
 </li>
 <li>
 Maintaining service quality and response times in a fast-paced operational environment.
 </li>
 </ul>
</div>

Help Desk Coordinator (Arabic Speaker)

Khidmah

<div>
 
 
 Job Purpose
 
 
 
 
 
 
 Serves as the first point of contact for visitors and clients, embodying the organization&rsquo;s professionalism and commitment to exceptional customer service. This role is essential in creating a welcoming atmosphere and providing administrative support to ensure smooth daily operations.
 
 
 
 
 
 Responsible for managing front desk activities, including greeting guests, handling phone calls, and directing inquiries to the appropriate personnel. Additionally, the role involves scheduling appointments, maintaining a tidy reception area, and managing correspondence.
 
 
 
 
 
 
 Roles, Responsibilities, Duties
 
 
 
 
 
 <ul>
 <li>
 Greeting and welcome guests in a friendly and professional manner.
 </li>
 <li>
 Answer and direct incoming calls to the appropriate department.
 </li>
 <li>
 Maintain the registry book to ensure accurate record-keeping.
 </li>
 <li>
 Receive supplier invoices, delivery notes, and LPOs and forward to the parties concerned.
 </li>
 <li>
 Support the help desk by collecting and organizing staff documents and preparing client submittals.
 </li>
 <li>
 Enter and organize personnel data for client site access and approvals.
 </li>
 <li>
 Provide administrative support as required.
 </li>
 <li>
 Maintain a healthy &amp; safe environment at the workplace.
 </li>
 </ul>
 
 
 
 
 
 Education &amp; Qualification:
 
 
 
 
 
 
 Ideally 2+ years in a similar role within a corporate or customer-focused environment.
 
 
 
 
 
 Experience in providing general administrative support, including handling correspondence, scheduling meetings, and maintaining office supplies.
 
 
 
 
 
 
 Experience and Skills:
 
 
 
 
 
 
 
 Industry Experience (No. of years):
 
 
 
 
 Position/functional experience (No. of years):
 
 
 
 
 
 
 
 Competencies and Skills:
 
 
 
 
 
 
 Strong verbal and written communication abilities to interact effectively with clients and colleagues.
 
 
 
 
 
 Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and other office management software.
 
 
 
 
 
 Ability to address and resolve issues efficiently while maintaining a calm manner.
 
 
 
 
 
 Strong prioritization skills to manage multiple tasks and meet deadlines in a fast-paced environment.
 
 
 
</div>

Receptionist - UAE National

HOUSE OF ALLURE

Receptionist WantedWe are looking for a friendly and organized Receptionist to be the first point of contact for our guests. If you enjoy helping people and keeping things running smoothly, we want to hear from you!Responsibilities:<ul><li>Greet and check in guests</li><li>Answer calls and emails, and schedule appointments</li><li>Handle guest check-outs and payments</li><li>Keep the front desk area clean and organized</li><li>Assist with product sales and recommendations</li><li>Help with guest questions or concerns</li></ul>What We Offer:<ul><li>Competitive pay and tips</li><li>Friendly and supportive work environment</li><li>Discounts on services and products</li><li>Training and growth opportunities</li></ul>Ideal Candidate:<ul><li>Previous customer service or receptionist experience (spa or wellness experience is a plus)</li><li>Friendly, professional, and organized</li><li>Good communication skills and attention to detail</li><li>Able to multitask and stay calm in a busy environment</li></ul>Job Type: Full-timePay: From AED3,000.00 per monthExperience:<ul><li>Spa receptionist: 2 years (Preferred)</li></ul>Work Location: In person

Female Receptionist

KOREA & EMIRATES BUILDING MATERIALS TRADING LLC

Basic Salary: 3,000.00-4,000 Other Benefits can discuss in Interview TimeQUALIFICATIONBasic Pay: 3,000.00 (AED) - 4,000.00 (AED) per monthJob description:We are looking for candidate who can perform the following tasks.<ul><li>Assist in creating project plans, build and maintain schedules, and track tasks to ensure they are completed on time.</li><li>Track project progress, identify potential issues or delays, and report status updates to the project manager and other stakeholders.</li><li>Act as a central point of communication for the project team and external stakeholders, which includes preparing minutes, memos, and other project-related correspondence.</li><li>Maintain project documents, ensure materials are up-to-date and properly filed, and help create supporting documentation for things like risk management.</li><li>Creates Quotation and negotiates with customer.</li><li>Creates Local Purchase Order and negotiate with supplier.</li><li>Creates invoice and delivery notes.</li><li>Monitors arrival of orders and plans delivery to end-user.</li><li>Creates report for sales performance.</li><li>Manage project and submits deliverables.</li></ul>Job Types: Full-time, PermanentEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>SALES / PROJECT COORDINATOR 1 year (Preferred)</li><li>Preferred: With Valid UAE driver's license.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

SALESMAN / PROJECT COORDINATOR

Score Plus Education LLC

Job DescriptionJob SummaryWe are looking for an energetic and confident individuals with a passion for teaching AP Economics. If you have a great work ethic and want to help millions of students reach their education goals then The Princeton Review is the right place for you.Eligibility Criteria:All candidates must have a degree in Education or in relevant subjects or a first degree with a Post Graduate teaching qualification Excellent in academic qualifications and subject knowledgeAt least 2 years relevant teaching experience, focusing on AP EconomicsJob Specifications:The successful candidate should have a wide range of teaching experience and be committed to the integration of all students within mainstream classes.Coordinating with the Academic &amp; Non-Academic team to deliver excellent training to the students.Be capable of delivering dynamic and effective lessons to the studentsBe flexible, reliable, and keen to respond to the needs of the students;Should have a sharp and progressive vision of the subject and great teaching skills.Ensure continuous and consistent support in lessons and planningReport student concerns to the coordinator.Job Types: Part-time, ContractJob Types: Part-time, Contract

AP Economics Teacher

We are looking for an energetic and confident individuals with a passion for teaching standardized test such as SAT, ACT, GMAT &amp; GRE Verbal section.If you have a great work ethic and want to help millions of students reach their education goals then The Princeton Review is the right place for you.Eligibility Criteria:Degree in any area of study from one of the Top Colleges / University. Excellent at teaching standardize test Verbal or other subject content. Achieved a high score percentile in one or more of the international standardized tests such as SAT, SAT Subjects, AP Exams, ACT, GMAT, GRE &amp; LSAT. Have a track record as an effective teacher.Prior Test Prep Teaching experience will be an advantageJob Specifications:Coordinating with the Academic &amp; Non-Academic team to deliver excellent training to the students.Ensure all teaching resources are available for the studentsEnsure continuous and consistent support in lessons and planningMonitor students' progress &amp; achievements to ensure score improvementWrite communication for parents and external agencies when and where requiredReport student concerns to the coordinatorCollaborate with colleagues for business requirement and provide support when neededPrinceton Review Training &amp; Certification will be provided upon selection.Job Type: Full-timeWork Location: In person

SAT/GMAT/GRE Verbal Trainer

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