sales engineer

hvac technician

electrical technician

ac technician

elv technician

help desk technician

Starlink Qatar

<div>
 📌 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:
 
 
 We are seeking a dedicated Service Desk Agent to be the first point of contact for IT support within our dynamic Venues &amp; Events Operations. This role is responsible for managing all incoming IT-related incidents, service requests, and inquiries, providing exceptional customer service. You will perform initial troubleshooting for a wide range of hardware, software, network, and application issues, aiming for first-level resolution to enhance user experience. The ideal candidate will meticulously log, categorize, and prioritize all tickets within our ITSM system, adhering strictly to SLAs. You will escalate complex problems to senior technical teams with clear documentation and maintain constant communication with users regarding their ticket status. This position requires a service-oriented mindset, strong analytical skills, and the ability to thrive in a fast-paced, event-driven environment. Your contribution to updating our knowledge base and participating in major incident management will be crucial for our continuous improvement. Ultimately, you will ensure compliance with all IT policies and support seamless IT operations for our critical events.
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
 
 
 &rtrif; Minimum 5 years of work experience in the IT industry, with at least 3 years in a hands-on IT Service Desk or technical support role.
 
 
 &rtrif; Demonstrated knowledge of incident, service request, and problem management based on ITIL best practices.
 
 
 &rtrif; Proven ability to efficiently diagnose and troubleshoot hardware, software, and basic network issues.
 
 
 &rtrif; Proficiency in supporting the Microsoft 365 suite, including Outlook, Teams, SharePoint, and OneDrive.
 
 
 &rtrif; Hands-on experience with Active Directory for user management tasks like password resets, account unlocks, and group membership.
 
 
 &rtrif; Solid understanding of VPN, Wi-Fi, and basic networking fundamentals for troubleshooting connectivity issues.
 
 
 &rtrif; Experience using ITSM systems for logging, categorizing, prioritizing, and monitoring tickets to meet SLAs.
 
 
 &rtrif; Experience supporting user onboarding and offboarding processes, including account creation and access provisioning.
 
 
 ✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:
 
 
 &rtrif; Bachelor's degree in Engineering, Information Technology, or Computer Science.
 
 
 &rtrif; ITIL Foundation certification is highly preferred.
 
 
 &rtrif; Experience working in a high-pressure, fast-paced events-based environment.
 
 
 &rtrif; Familiarity with participating in major incident management processes.
 
 
 &rtrif; Experience contributing to knowledge management by creating and updating knowledge base articles and FAQs.
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 🚀 𝗧𝗮𝗸𝗲 𝘁𝗵𝗲 𝗟𝗲𝗮𝗽 𝗧𝗼𝘄𝗮𝗿𝗱 𝗮𝗻 𝗘𝘅𝗰𝗶𝘁𝗶𝗻𝗴 𝗙𝘂𝘁𝘂𝗿𝗲 &ndash; 𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄! 🚀
</div>

Service Desk Agent (Venues & Events Operations)

Trace Systems Inc.

<div>
 
 Job Overview
 
 
 
 
 Job Title:
 
 Client Systems Hardware Specialist I
 
 
 
 Location:
 
 Doha, Qatar
 
 
 
 This position is pending contract award.
 
 
 
 
 Job Responsibilities
 
 
 
 Trace Systems is actively recruiting for a Client Systems Hardware Specialist I to support the AFCENT Combined Air Operations Center (CAOC) contract in Doha,Qatar.
 
 
 
 The Job Responsibilities Include, But Are Not Limited To
 
 
 
 <ul>
 <li>
 Add, move and change client hardware and software to meet end user data, voice, mobile, and video needs;
 </li>
 <li>
 Provide system support to clients operating on the network/domain;
 </li>
 <li>
 Configure client level software, modify software configuration, and perform basic configuration management functions;
 </li>
 <li>
 Ensure notification of unit Equipment Custodian of any hardware relocation and equipment problems;
 </li>
 <li>
 Install equipment IAW AFCENT and SPIN-C directives;
 </li>
 <li>
 Assist with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions;
 </li>
 <li>
 Periodically review the organization's needs for computer resources and validate computer equipment requirements;
 </li>
 <li>
 Promote user awareness concerning unauthorized or illegal use of computer hardware and software;
 </li>
 <li>
 Implement client workstation software patches, security fixes, and service releases according to local instructions;
 </li>
 <li>
 Perform e-mail management and assist users with creating PSTs and moving official emails to electronic file plans;
 </li>
 <li>
 Support O&amp;M of deployable communications suites (e.g., Executive Communication Kits (ECK), including equipment set set-up, tear-down, troubleshooting and maintain, and managing security groups, folders, mailboxes and permissions.
 </li>
 <li>
 Establish, manage and maintain equipment accountability (inventory/positive control) toinclude the tracking of assets from initial acquisition, during removal/replacement/repair,and through final disposition;
 </li>
 <li>
 Ensure accounts are inventoried to validate the possession, location and quantity ofaccountable assets annually, and conduct out of cycle inventories as required;
 </li>
 <li>
 Enter, update and maintain assets in the appropriate government furnished database and/or tracking system (e.g., AFEMS-AIM, or other approved accountable systems of record for accountability of hardware), and affix bar-coded labels, as required;
 </li>
 <li>
 Manage distribution of accountable and non-accountable items to include issuing items to requestors and property custodians and document transactions in the appropriate government furnished database and/or tracking system;
 </li>
 <li>
 Provide initial and recurring annual training to property/equipment custodians to ensure proper tracking, accountability and transfer of inventory;Assist with initiating Report of Survey/Releases of Accountability for lost, stolen or damaged property;
 </li>
 <li>
 Assist with asset life cycle management and technical refresh planning, acquisition and implementation activities;
 </li>
 <li>
 Assist with the tracking and management of COTS licenses, warranties, service levelagreements renewals for equipment and software;
 </li>
 <li>
 Analyze and recommend updates, enhancements or replacements to extend the life orimprove reliability of equipment;
 </li>
 <li>
 When property is identified as excess and unserviceable, report the property to theappointed government representative for disposition instructions;
 </li>
 <li>
 Prepare assets for and assist with asset final destruction and disposal;
 </li>
 <li>
 Manage, operate and control warehouse and storage facilities used to store and stage equipment, material and supplies; and ensure the facilities are clean, organized and safe;
 </li>
 <li>
 Operate and maintain material and storage handling equipment (e.g., forklifts, pallet and hand trucks, pickers, stackers, racks, etc.);
 </li>
 <li>
 Conduct daily inspections of warehouse and storage facilities, vehicles and storage and material handling equipment to ensure operability, serviceability and safety; repor discrepancies to government technical representative;
 </li>
 <li>
 Other duties as required.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Active, in-scope US Government issued Secret clearance with eligibility.
 </li>
 <li>
 Due to the nature of the work and contract requirements, US Citizenship is required.
 </li>
 <li>
 Regulation Requirement:Due to Qatar's immigration and labor regulations, Qatar work visas cannot be issued to individuals aged 60 or over, and are not subject to a waiver. Additionally, foreign nationals aged 60 or older are unable to renew their Qatari visa or change sponsors. Therefore, per Qatar work visa regulations, candidates must be 59 years of age or younger to be eligible for a Qatari work visa as required for this position.
 </li>
 <li>
 DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher.
 
 
 </li>
 </ul>
 
 General Experience
 
 
 
 <ul>
 <li>
 Responding to help desk tickets and resolving technical issues for hardware, software, and network systems.
 </li>
 <li>
 Providing support for operating systems(Windows, macOS, Linux) and common software applications.
 </li>
 <li>
 Diagnosing and resolving connectivity problems, including LAN/WAN and VPN issues.
 </li>
 <li>
 Assisting end-users with systme logins, password resets and account management.
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 Associates degree in Computer Science or related field; or 2+ years' experience in Computer/IT hardware support or related field.
 
 
 </li>
 </ul>
 
 Trace Systems
 
 
 
 Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
 
 
 
 To Apply:
 
 We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text &lsquo;tracejobs&rsquo; to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems
 
 
 Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
</div>

Client Systems Hardware Specialist I

Click Solutions

IT SUPPORTWe are seeking a skilled IT Support Specialist to join our dynamic IT team. The ideal candidate will be responsible for providing technical assistance and support .The IT Support Specialist will diagnose and resolve hardware and software issues, assist with the implementation of IT solutions, and contribute to the overall efficiency and effectiveness of our organization's technology environmentResponsibilities :Installation, configuration of software and hardware ( L1 &amp; L2)Manage Network service and technology toolsSet up accounts and work station ( active directory and PMS)Monitoring performance and maintain systems according to the requirementRequirements :Relevant certifications (e.g., Microsoft Certified IT Professional,ITIL,MCSA &amp; CCNA) are a plus.Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field is preferred.Minimum 1 years experience in IT Support Specialist fieldExcellent communication and interpersonal skills.Valid QID and eligible to work on QATAR.Knowledge about security /data back-upJob Types: Full-time, PermanentJob Type: Full-timePay: Up to QAR3,000.00 per month

IT SUPPORT/ SALES

emagine

<div>
 
 Summary
 
 
 
 The role primarily focuses on providing hands-on technical support for workplace technology used by end-users in an office environment, facilitating the smooth operation of IT services within the organization.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Provide hands-on support for end-user workplace technology, including laptops, thin clients, and peripherals.
 </li>
 <li>
 Perform hardware tasks such as cabling, device delivery, setup, imaging, and resets.
 </li>
 <li>
 Manage local stock and coordinate storage activities, aiming for accurate asset tracking and availability.
 </li>
 <li>
 Act as onsite support for the technical room, including basic server and networking assistance under remote team guidance.
 </li>
 <li>
 Coordinate with global AZ Tech teams for seamless integration and issue escalation.
 </li>
 <li>
 Troubleshoot and resolve first-level hardware or connectivity issues as required.
 </li>
 <li>
 Coordinate with Lenovo for end-to-end resolution of hardware issues.
 </li>
 <li>
 Assist with password management for BitLocker, BIOS, and related issues.
 </li>
 <li>
 Handle incident management and troubleshooting for software and network issues.
 </li>
 <li>
 Assist in software packaging for AVC/AMC.
 </li>
 <li>
 Support AGN services including SD-WAN, WiFi, LAN, and VC during outages, upgrades, and refreshes.
 </li>
 <li>
 Aid in IT onboarding processes by activating licenses and IT services when self-service fails.
 
 
 </li>
 </ul>
 
 Key Requirements:
 
 
 
 <ul>
 <li>
 Experience with end-user support for hardware and software technologies.
 </li>
 <li>
 Basic understanding of server and networking support.
 </li>
 <li>
 Strong troubleshooting skills for hardware and connectivity issues.
 </li>
 <li>
 Ability to manage hardware stock and asset tracking effectively.
 </li>
 <li>
 Fluency in English.
 
 
 </li>
 </ul>
 
 Nice to Have:
 
 
 
 <ul>
 <li>
 Familiarity with software packaging processes.
 </li>
 <li>
 Experience with SD-WAN and connectivity services.
 </li>
 <li>
 Knowledge of password management systems like BitLocker.
 
 
 </li>
 </ul>
 
 Other Details:
 
 
 
 <ul>
 <li>
 Location: Doha, Qatar
 </li>
 <li>
 Work Schedule: 2 days per week on-site
 </li>
 <li>
 Start Date: As soon as possible
 </li>
 </ul>
</div>

IT Workplace & Infrastructure Consultant - Qatar

Amalgamate Technology

Amalgamate Technology is a fast-growing IT company providing software solutions and technical services to clients ,We are looking for a dedicated IT Technical Support Engineer to handle customer support and internal technical issues efficiently.Key Responsibilities<ul><li>Provide technical support via phone, email, WhatsApp, or ticketing system</li><li>Diagnose and troubleshoot software, hardware, and network issues</li><li>Install, configure, and maintain systems and applications</li><li>Monitor system performance and report issues</li><li>Escalate complex problems to the development team</li><li>Maintain proper documentation of support cases</li><li>Train users on system usage when required</li><li>Ensure customer satisfaction and timely issue resolution</li></ul>Technical Skill Required<ul><li>Basic knowledge of operating systems (Windows, Linux)</li><li>Understanding of networking concepts (IP, DNS, router configuration)</li><li>Knowledge of database basics (MSSql &ndash; basic queries)</li><li>Network cabling and crimbing</li><li>Basic understanding of web applications and hosting</li><li>Ability to read logs and identify system errors</li></ul>Job Type: Full-timePay: QAR2,000.00 - QAR3,000.00 per month

Software Technical Support

WorkForce

Assistant Rotary Technician &ndash; (Oil &amp; Gas)The Assistant Rotary Technician supports the maintenance and repair of rotating equipment such as pumps, compressors, turbines, and motors in oil and gas facilities.Key Responsibilities:<ul><li>Assist in dismantling, inspecting, and assembling rotating equipment</li><li>Support maintenance of pumps, compressors, gearboxes, and motors</li><li>Help with alignment, lubrication, and parts replacement</li><li>Follow preventive maintenance schedules</li><li>Ensure compliance with safety procedures and PPE requirements</li><li>Maintain tools and keep the work area clean</li></ul>Requirements:<ul><li>ITI / Diploma in Mechanical Engineering or related field</li><li>1&ndash;3 years of experience in oil &amp; gas or industrial maintenance</li><li>Basic knowledge of rotating equipment and mechanical tools</li><li>Ability to read basic mechanical drawings</li></ul>Job Types: Full-time, Permanent

ASSISTANT ROTARY TECHNICIAN

Wyndham Grand Doha West bay Beach

<div><h1 class="jobSectionHeader">SUMMARY</h1>
The Front Desk Agent serves as the first point of contact for guests, providing a warm welcome and ensuring a seamless check-in and check-out experience. This role involves managing guest reservations, addressing inquiries, and coordinating with other hotel departments to deliver exceptional customer service. The front desk agent plays a critical role in creating a positive first impression and maintaining guest satisfaction throughout their stay.<h1 class="jobSectionHeader">
KEY RESPONSIBILITIES</h1><ul><li>Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.</li><li>Provide the guests information regarding the services of hotel, the type of rooms available.</li><li>Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks.</li><li>To handle the inquiries and make reservations as per the instructions given by the customers.</li><li>Attend to guest complaints and resolve in the most satisfying and professional manner.</li><li>Register guests and assigns rooms. Accommodates special requests whenever possible.</li><li>Understands room status and room status tracking.</li><li>Be familiar with all the Front Office software required for the Front Office Receptionist.</li><li>Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.</li><li>Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange etc.</li><li>Knowledgeable about room locations, types of rooms available, and room rates.</li><li>Knowledgeable about Wyndham Rewards program and promotions, actively introducing to guests and reaching the monthly enrolment target.</li><li>Providing superior service to Wyndham Rewards guests and able to identify their level with accordant benefits.</li><li>Ensure that all hotel standards are met when serving the guests and handling information.</li><li>Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.</li><li>Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.</li><li>Use suggestive selling techniques to (up)sell rooms and to promote other services of the hotel.</li><li>Maintain and market promotions.</li><li>Ensure constant update of guest profiles/history regarding preferences, complaints etc.</li><li>Review Front Office log and Trace File daily.</li><li>Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.</li><li>Be familiar with all in-house groups, VIP, Wyndham Rewards, long stay/return guests arrivals.</li><li>Be aware of closed out and restricted dates.</li><li>Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.</li><li>Work closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.</li><li>Assist Guest Service Manager in performing duties.</li><li>Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.</li><li>Be familiar with all daily events in the hotel.</li><li>Have knowledge of emergency procedures and assist as needed.</li><li>Use proper etiquette at all times when communicating with guests and associates and on the telephone.</li><li>Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.</li><li>Maintains the cleanliness and neatness of the front desk area.</li></ul>
<div><h2 class="jobSectionHeader">Experience Needed</h2><h2 class="jobSectionHeader">
EXPERIENCE, CERTIFICATION &amp; EDUCATION</h2><ul><li>At least one year experience in same role in an international 5 star hotel brand</li><li>High school diploma or higher</li><li>Diploma in Hospitality or related courses an asset</li><li>First aid certificate or other emergency related training certificates an asset</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Customer service</h3>
Customer Service<h3 class="jobSectionHeader">
Soft skills</h3>
Detail Oriented, Team Player</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Fun, Accountability, Care, Inclusive</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Staff accommodation, Staff transportation, Learning &amp; development programmes, Hotel restaurant staff rate</div></div>

Front Desk Agent

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