associate technology consultant Jobs in Jeddah

associate technology consultant

electronic technician

front desk agent

hr support & office manager Jobs in Jeddah

hr support & office manager

information technology desktop support Jobs in Jeddah

information technology desktop support

help desk technician

Mosanada Logistics Services

<div>
 
 
 Job Summary
 
 
 
 An IT Desktop Support technician installs, configures, and maintains computers, software, and peripheral hardware to ensure optimal performance. They serve as the primary contact for troubleshooting technical issues in person or remotely, documenting solutions, managing user accounts, and supporting network connectivity. Key responsibilities include maintaining hardware inventory, deploying software patches, and ensuring compliance with IT policies.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 
 Hardware/Software Support:
 
 Install, upgrade, and maintain PCs, laptops, printers, scanners, and software applications.
 </li>
 <li>
 
 Troubleshooting:
 
 Diagnose and resolve hardware and software failures, connectivity issues, and user errors.
 </li>
 <li>
 
 User Support:
 
 Act as the first point of contact for employee technical support, resolving issues via phone, email, or in-person.
 </li>
 <li>
 
 System Maintenance:
 
 Apply OS patches, updates, and antivirus updates to maintain security.
 </li>
 <li>
 
 Asset Management:
 
 Manage IT inventory, including tracking, deploying, and retiring equipment.
 </li>
 <li>
 
 Documentation:
 
 Maintain accurate records of support requests, solutions, and, sometimes, asset tracking in a ticketing system.
 </li>
 </ul>
 
 
 
 
 
 Required Skills and Qualifications
 
 
 
 
 
 
 
 Core Technical Skills
 
 
 
 
 
 <ul>
 <li>
 
 Operating Systems:
 
 Expert knowledge of MS Windows, Mac OS, and basic Linux.
 </li>
 <li>
 
 Hardware Troubleshooting:
 
 PC/laptop repair, printer maintenance, and peripheral device setup.
 </li>
 <li>
 
 Networking Fundamentals:
 
 Understanding of TCP/IP, DNS, DHCP, VPN, and Wi-Fi configuration.
 </li>
 <li>
 
 Software &amp; Tools:
 
 Microsoft Office 365, Active Directory, Microsoft Intune, and Ticketing Systems (e.g., Service Now, Jira).
 </li>
 <li>
 
 Security:
 
 Basic cybersecurity knowledge, including antivirus installation, encryption solutions, and password management.
 </li>
 </ul>
 
 
 
 
 
 Soft Skills &amp; Competencies
 
 
 
 
 
 <ul>
 <li>
 
 Problem-Solving:
 
 Strong analytical skills to diagnose and resolve technical issues efficiently.
 </li>
 <li>
 
 Communication:
 
 Excellent verbal and written communication skills to explain technical issues to non-technical users.
 </li>
 <li>
 
 Customer Service:
 
 Patient and empathetic approach when assisting users.
 </li>
 <li>
 
 Time Management:
 
 Ability to prioritize tasks and meet Service Level Agreements (SLAs).
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Education
 
 
 
 
 
 <ul>
 <li>
 
 Education:
 
 
 Bachelor&rsquo;s degree in Computer Science,
 
 
 IT, or a related field;
 
 an associate degree or relevant experience may suffice.
 </li>
 <li>
 
 Certifications: CompTIA A+, Microsoft Certified Professional (MCP), Microsoft 365 Certified, or Cisco Certified Support Technician (CCST).
 
 </li>
 <li>
 
 Experience: Prior experience in help desk, IT support, or customer-facing technical roles is highly preferred.
 
 </li>
 </ul>
 
 
</div>

Information Technology Desktop Support

Alkhorayef Industries Company

<div>
 
 The Service Desk Senior Officer is the primary point of contact for technical issues within a company.
 
 
 The objective is to maintain employee and system productivity through timely diagnosis and resolution of hardware, software, networking, and related technical concerns.
 
 
 To work on day-to-day activities to provide technical support for company users within policies and procedures.
 
 
 
 
 
 Service Desk Operations :
 
 <ul>
 <li>
 To support business user&rsquo;s PC&rsquo;s, Laptops, Hardware and software.
 </li>
 <li>
 Software installation such as: Operating Systems, Office, Outlook, Antivirus) or any other programs or application comply with IT policy.
 </li>
 <li>
 Hardware Installation such as: PC setup &amp; maintenance, Printer, scanner &amp; driver installation. Printer ink: changing printer ink.
 </li>
 <li>
 Software troubleshooting such as: Operating Systems, Office troubleshooting, disk recovery and any other system, application, antivirus or virus, and login problem.
 </li>
 <li>
 Networking Basics: Understanding of TCP/IP, DNS, DHCP, and VPN configurations.
 </li>
 <li>
 Network Support Troubleshooting basic connectivity issues, Wi-Fi performance, and cabling.
 </li>
 <li>
 Security Monitoring systems for malware, ensuring antivirus and security software is active, and educating users on phishing risks.
 </li>
 <li>
 Documentation Maintaining logs of all interactions in a Ticketing System and creating "How-To" guides for common issues.
 </li>
 </ul>
 
 Policies, Processes and Procedures:
 
 <ul>
 <li>
 Follow all relevant IT policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement of systems, processes and practices considering leading practices, improvement of business processes, cost reduction and productivity improvement.
 </li>
 <li>
 Promote the implementation and adherence to policies, processes and operating procedures to others within Company.
 </li>
 </ul>
 
 Safety, Health and Environment:
 
 <ul>
 <li>
 Comply with all relevant safety, health and environmental management policies, procedures and controls to ensure a healthy and safe work environment
 </li>
 <li>
 Participate in incident and accident investigations as required in line with agreed safety, health and environment policies, procedures and controls
 </li>
 <li>
 Report on changes within AIC that impact on relevant safety, health and environmental management policies, procedures and controls
 </li>
 </ul>
 
 
</div>

Senior Service Desk Officer

شركة الراجح الحديثة للمقاولات المحدودة

<ul><li>Technical Troubleshooting: Diagnosing and resolving hardware, software, and network issues. This includes fixing &quot;blue screen&quot; errors, connectivity drops, and software crashes.</li></ul><ul><li>System Deployment: Setting up and configuring new workstations, laptops, and peripheral devices (printers, scanners, docking stations).</li></ul><ul><li>User Support: &quot;ticketing system&quot; to track daily and resolve user requests.</li></ul><ul><li>Security Management: Resetting passwords, managing multi-factor authentication (MFA), and ensuring antivirus software is up to date.</li></ul><ul><li>Documentation: Creating &quot;how-to&quot; guides for common issues to help users solve minor problems independently.</li></ul><ul><li>Operating Systems: Proficiency in Windows 10/11, macOS, and occasionally Linux.</li></ul><ul><li>Networking Basics: Understanding of TCP/IP, DNS, DHCP, and Wi-Fi configuration.</li></ul><ul><li>Cloud Productivity: Experience managing Microsoft 365 (Teams, Outlook, SharePoint).</li></ul><ul><li>Hardware Knowledge: Ability to replace RAM, hard drives, or troubleshoot internal components.</li></ul>Job Type: Full-timeWork Location: In person

IT support specialist

Marriott International

<div>Additional Information 
Job Number26044736 
Job CategoryInformation Technology 
LocationFour Points by Sheraton Jeddah Corniche, Cornich Road, Jeddah, Saudi Arabia, Saudi Arabia, 23731 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Follow all company policies and procedures; protect company assets. Address guests&rsquo; service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others. 
Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment. Refer major problems or defective products to vendors/technicians. Respond to program error messages by finding and correcting problems or terminating the program. Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems. Maintain inventory of all technology devices. Maintain computer networks, support server system(s), and supporting software. Provide network communications support. Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity. Perform system backups. Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Install, configure, and modify workstations. Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Secure all backup tapes and computer/telephone rooms. Educate users regarding procedures for securing Personal Identifiable Information (PII). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don&rsquo;t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what&rsquo;s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Audio / Video technician

<div>Additional Information 
Job Number26044737 
Job CategoryInformation Technology 
LocationDelta Hotels by Marriott Jeddah Al Salam, 3243 Al Salam, Jeddah, Saudi Arabia, Saudi Arabia, 23613 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Follow all company policies and procedures; protect company assets. Address guests&rsquo; service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others. 
Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment. Refer major problems or defective products to vendors/technicians. Respond to program error messages by finding and correcting problems or terminating the program. Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems. Maintain inventory of all technology devices. Maintain computer networks, support server system(s), and supporting software. Provide network communications support. Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity. Perform system backups. Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Install, configure, and modify workstations. Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Secure all backup tapes and computer/telephone rooms. Educate users regarding procedures for securing Personal Identifiable Information (PII). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don&rsquo;t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what&rsquo;s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Equipment and laundry technician

Microland

<div><div><div><div><div>Job Description:</div><div><div>
Education Qualification :
 
Engineer - B.E / B.Tech / MCA 
 
Skills : 
Primary -&gt; Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) | 4 - Advanced
 
Tertiary -&gt; Behavioral | Microland Skills | Execution Excellence | 4 - Advanced
 
Tertiary -&gt; Behavioral | Aptitude | Tasks Related Skills | 4 - Advanced
 
 
Certification : 
Technology | IT Service Management Certifications | ITIL Intermediate Certificate 
 
This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure they are updated regarding the status of their incidents. It is therefore essential that the successful candidate is highly customer focused and exhibits an ability to effectively communicate with customers and across all levels of IT management. 
 
This role will also cover areas including, but not restricted to, the following. 
<ul><li>Aiding Service Management team on major issues</li><li>Driving the efficiency and effectiveness of the incident management process.</li><li>Monitoring the effectiveness of incident management and making recommendations for improvement.</li><li>Ensure timely submission of weekly/monthly productivity reports and Dashboards and have discussion with SO and SDM on regular intervals</li><li>Responsible for meeting targets of KPIs and SLAs</li><li>Ensure 100% compliance to defined Operations Management support Process especially Root Cause Analysis, Proactive communication with customer, Closure of any open-ended issues Identify Defect Areas and proactively carry out corrective actions</li><li>Providing information (input) to the Problem Manager</li><li>Client communications</li><li>Providing a point of escalation for user issues</li><li>Demonstrating and increasing the value proposition of the incident management team and IT operations.</li><li>Manage a team of 6 to 8 members and its associated activities</li></ul> 
Technical Skills 
<ul><li>Experience in IT enabled services &ndash;IT Service Desk, IT Help Desk (Preferably phone support interacting with foreign clients/users)</li><li>Good knowledge of ITIL service management processes</li><li>ITIL Certified (Mandatory)</li><li>Experience of managing a team of 4 to 10 people</li><li>Should have independently driven major incidents (P1 and P2)</li><li>Worked in Incident, Problem and Change Management teams</li><li>Good Verbal and written communication</li></ul></div></div></div></div></div><div><div><div><div>
Location:</div><div>
Saudi Arabia - Jeddah</div></div></div></div><div><div><div><div>
Created On:</div><div>
25-Mar-2026</div></div></div></div></div><div></div>

Associate Lead - Service Management (SM4)

Cubic Corporation

<div><h1 class="jobSectionHeader">Business Unit:</h1>
Cubic Defense<h1 class="jobSectionHeader">
Company Details:</h1>
When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people&rsquo;s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.
 
 
We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.<h1 class="jobSectionHeader">
Job Details:</h1> 
Job Summary:
The Electronics Technician shall provide operation and maintenance support for the P-4 SAKITS pods in accordance with the applicable documentation. This position supports the Royal Saudi Air Force, F15C/D Air Combat Maneuver &amp; Instrumentation (ACMI) program.
The Electronics Technician will report to the Site Manager and works directly with the two Field Service Technicians. Must work independently will little requirement for supervision.
Essential Job Duties and Responsibilities:<ul><li>
Maintain a log containing the serial number, pod type, date, time, and remarks for all P-4 SAKITS pods checked in and out of the P-4 SAKITS pod shop.</li><li>
Maintain a daily status/availability log on all P-4 SAKITS pods.</li><li>
Maintain a record of elapsed Time Meter readings on a monthly basis and determine each pod's operational time for the month.</li><li>
Operate and maintain the P-4 SAKITS Test Set in accordance with the applicable technical documentation.</li><li>
Perform Organizational-Level (O-Level) and Intermediate-Level (I-Level) maintenance tests and replacement of the Shop Replaceable Assemblies (SRAs) on the P-4 SAKITS pods.</li><li>
Assist as required in the operation and maintenance of the display equipment</li><li>
Perform duties of computer operations technician as required, which include the following:</li><li>
Load programs for operation and test.</li><li>
Perform subsystem test to assess operational readiness.</li><li>
Load all pre-mission exercise data into the Data Transfer Device (DTD).</li><li>
Maintain a control log of DTD issue to and receipt from aircrews.</li><li>
Operate the graphics terminals during live exercises and assist with display and control operations.</li><li>
Provide technical assistance to RSAF or aircrews in setting up for replay/debriefing.</li><li>
Maintain and store records of mission tapes.</li><li>
Maintain a mission event log with specific, concise, and pertinent data entered under the following headings: date, time, mission/event, remarks, and operator.</li><li>
Interface directly with the RSAF regarding mission sortie effectiveness.</li><li>
Perform additional operations duties as directed by the Site Supervisor</li><li>
Comply with Cubic&rsquo;s values and adherence to all company policy and procedures. In particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures.</li><li>
In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them.</li><li>
Support the set-up of project equipment when required</li><li>
Work as one team and support colleagues with their duties when required to ensure the successful provision of service to the customer</li></ul>
Minimum Job Requirements:
Skills knowledge and experience:
<ul><li>Previous experience in a similar role</li><li>
Ability to comply with the company standard practice as it applies to field assignments.</li><li>
Ability to adapt to a remote and/or a foreign environment</li></ul>
Education and qualifications
Essential<ul><li>
College qualification in Technical related field; or equivalent technical education and military experience.
</li></ul>Desirable<ul><li>
Certification of English Comprehension, Speaking, Reading and Writing by TOEFL or STEP Test or other KSA-recognized exam</li><li>
Engineering Degree specializing in Electronics, Avionics or Communication</li></ul>
Personal Qualities<ul><li>
Ability to adapt to a remote environment</li><li>
Ability to work with Military personnel</li><li>
Ability to work with foreign personnel.</li><li>
Ability to work in confined spaces.</li><li>
Ability to lift 75-pounds</li><li>
Good inter-personal skills with the ability to communicate in an efficient and flexible manner</li><li>
Capable of working effectively under pressure</li><li>
Focused and conscientious</li><li>
Self-motivated</li></ul>
The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.
NOTE: Ability to obtain (or currently has) RSAF security clearance with a background check performed is required.
#LI-KC1<h1 class="jobSectionHeader">
Worker Type:</h1>
Employee</div>

Electronic Technician

Explore 97+ Help desk technician in Jeddah this April. Find roles across top companies and apply now to boost your career.