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front desk agent

M Hotel Al Dana Makkah

<div>As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
Key Job Responsibilities:<ul>
<li>
Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.</li>
<li>Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.</li>
<li>Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.</li>
<li>Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.</li>
<li>Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.</li>
<li>Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.</li>
<li>Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.</li>
<li>Safeguard guest privacy by refraining from disclosing any guest details.</li>
<li>Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Front Desk Agent

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
 
 
 
 Job Description
 
 
 
 We are seeking a professional and friendly Receptionist / Front Desk Agent to join our team in Jeddah, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for visitors, clients, and employees.
 
 
 <ul>
 <li>
 Greet and direct visitors, ensuring a warm and professional welcome
 </li>
 <li>
 Answer and manage incoming phone calls, emails, and other communications
 </li>
 <li>
 Schedule appointments and maintain calendars for executives and meeting rooms
 </li>
 <li>
 Perform administrative tasks such as data entry, filing, and document preparation
 </li>
 <li>
 Coordinate with other departments to ensure smooth office operations
 </li>
 <li>
 Manage incoming and outgoing mail and packages
 </li>
 <li>
 Maintain a clean and organized reception area
 </li>
 <li>
 Assist with basic office maintenance and supply inventory
 </li>
 <li>
 Support other administrative staff as needed
 </li>
 <li>
 Ensure security protocols are followed by monitoring visitor access
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Saudi nationality (as specified for this position)
 </li>
 <li>
 Excellent verbal and written communication skills in both Arabic and English
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
 </li>
 <li>
 Strong multitasking abilities and time management skills
 </li>
 <li>
 Customer service orientation with a friendly and professional demeanor
 </li>
 <li>
 High school diploma or equivalent (required)
 </li>
 <li>
 Bachelor's degree in Hospitality Management or related field (preferred)
 </li>
 <li>
 Previous experience as a receptionist or front desk agent (preferred)
 </li>
 <li>
 Experience in hospitality or customer service industry (preferred)
 </li>
 <li>
 Ability to work in a fast-paced environment while maintaining attention to detail
 </li>
 <li>
 Excellent organizational skills and ability to prioritize tasks effectively
 </li>
 <li>
 Adaptability and willingness to learn new skills and technologies
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
 </li>
 </ul>
</div>

Receptionist / Front Desk Agent (Saudi nationality only)

Accor

<div>Company Description 
Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills &amp; knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training. 
Job Description 
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
List of Responsibilities and Duties<ul><li>
Greet, check-in, respond to requests and settle accounts while providing exceptional service</li><li>
Take initiative to add a personalized experience</li><li>
Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling</li></ul> 
Qualifications 
<ul><li>
Tamayyaz Program is for Saudi Nationals Only.</li><li>
Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</li><li>
Basic English skills are a must.</li><li>
Strong passion for the Hospitality Field.</li><li>
Excellent interpersonal and communication skills.</li><li>
Is a team player that contributes to and proactively assists co-workers.</li><li>
Ability to work a flexible roster depending on departmental needs.</li><li>
Ability to focus attention on guest needs, always remaining calm and courteous</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Tamayyaz – Front Desk Agent – Saudis Only

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;
Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills &amp; knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training. 
Job Description 
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
List of Responsibilities and Duties
<ul><li>Greet, check-in, respond to requests and settle accounts while providing exceptional service</li><li>
Take initiative to add a personalized experience</li><li>
Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling</li></ul> 

Qualifications 
<ul><li>
Tamayyaz Program is for Saudi Nationals Only.</li><li>
Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</li><li>
Basic English skills are a must.</li><li>
Strong passion for the Hospitality Field.</li><li>
Excellent interpersonal and communication skills.</li><li>
Is a team player that contributes to and proactively assists co-workers.</li><li>
Ability to work a flexible roster depending on departmental needs.</li><li>
Ability to focus attention on guest needs, always remaining calm and courteous</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Front Desk Agent – Saudis Only – Tamayyaz

<div>Company Description 
&ldquo;Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills &amp; knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.&rdquo; 
Job Description 
<ul><li>
Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests.</li><li>
Register and process check in for all arrivals.</li><li>
Update and check guest information into the computer after a complete check in.</li><li>
Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests&rsquo; departure.</li><li>
Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.</li><li>
Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>
Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up, report it immediately to supervisors.</li><li>
Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>
Check and convey message to guests.</li><li>
Assist at the Information counter, Foreign Exchange, Night Audit and the Business centre, as and when assigned.</li><li>
To check the paymaster and assist Supervisors to have No paymasters pending.</li><li>
Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day.</li><li>
Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>
File daily reception report and documents systematically.</li><li>
Print panic report (at least twice a shift).</li><li>
Attend briefings; take notes and action with appreciated follow up.</li><li>
Focus on the guests, maintain eye contact and ensure all guest at the desk are acknowledged.</li><li>
At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations.</li><li>
Co-ordination and information with the Front Office, Housekeeping, F&amp;B and especially with the General Manager regarding VIPs.</li><li>
He/she is familiar with all related company documentation and especially with the relevant Operational Standards for his/her field of responsibility.</li><li>
Perfect grooming all the time.</li><li>
Drive Upselling.</li><li>
Carry out any other reasonable task (which may not be stated here) as requested.</li></ul> 

Qualifications 
<ul><li>
Tamayyaz Program is for Saudi Nationals Only.</li><li>
Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</li><li>
Basic English skills are a must.</li><li>
Strong passion for the Hospitality Field.</li><li>
Excellent interpersonal and communication skills.</li><li>
Is a team player that contributes to and proactively assists co-workers.</li><li>
Ability to work a flexible roster depending on departmental needs.</li><li>
Ability to focus attention on guest needs, always remaining calm and courteous.</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Tamayyaz – Guest Service Agent – Saudis Only

Siniora Food Industries

<div>
 
 
 Job Summary :
 
 
 
 
 
 
 We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our visitors and callers. The ideal candidate will manage the front desk, provide administrative support, and ensure a welcoming and efficient environment for all guests and employees.
 
 
 
 
 
 
 Key Responsibilities and Duties:
 
 
 
 
 
 
 &bull;	Greet and welcome guests as soon as they arrive at the office&nbsp;
 
 
 &bull;	Direct visitors to the appropriate person and office&nbsp;
 
 
 &bull;	Answer, screen, and forward incoming phone calls&nbsp;
 
 
 &bull;	Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)&nbsp;
 
 
 &bull;	Provide basic and accurate information in-person and via phone/email&nbsp;
 
 
 &bull;	Receive, sort, and distribute daily mail/deliveries&nbsp;
 
 
 &bull;	Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)&nbsp;
 
 
 &bull;	Order front office supplies and keep inventory of stock&nbsp;
 
 
 &bull;	Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
 
 
 
 
 
 
 Qualifications :
 
 
 
 
 
 
 &bull;	High school diploma; additional certification in Office Management is a plus Proven work experience as a Receptionist, Front Office Representative or similar role
 
 
 &bull;	Proficiency in Microsoft Office Suite&nbsp;
 
 
 &bull;	Professional attitude and appearance&nbsp;
 
 
 &bull;	Solid written and verbal communication skills&nbsp;
 
 
 &bull;	Ability to be resourceful and proactive when issues arise&nbsp;
 
 
 &bull;	Excellent organizational skills&nbsp;
 
 
 &bull;	Multitasking and time-management skills, with the ability to prioritize tasks&nbsp;
 
 
 &bull;	Customer service attitude&nbsp;
 
 
 &bull;	Good command of English (written and spoken)
 
 
 
 
 
 
 Work Location:
 
 
 <ul>
 <li>
 Jeddah - Second Industrial City
 </li>
 </ul>
</div>

Receptionist

Perfume Unlimited LLC

Job Summary:The Receptionist cum PRO will serve as the first point of contact for visitors and clients while providing administrative and public relations support to ensure smooth operations within the company. This role combines front-desk reception duties with responsibility for handling government relations, employee documentation, and company representation in accordance with Saudi labor laws and regulatory requirements.Key Responsibilities:Reception &amp; Administrative Duties<ul><li>Greet and welcome visitors, clients, and partners in a professional and friendly manner.</li><li>Answer and direct phone calls, emails, and messages promptly and courteously.</li><li>Manage front office operations including mail and office supplies.</li><li>Assist in coordinating internal communications and office events.</li><li>Support HR and management in preparing reports, correspondence, and administrative documentation.</li></ul>Public Relations (PRO) Duties<ul><li>Handle all government-related documentation, renewals, and submissions (Iqama, visa, medical, GOSI, MOL, Mudad, Chamber of Commerce, Municipality, etc.).</li><li>Coordinate with relevant authorities (Jawazat, Labor Office, MOFA, Baladiya, etc.) for employee and company legal requirements.</li><li>Manage visa processing, sponsorship transfers, and renewals for employees .</li><li>Ensure compliance with Saudi labor laws, company regulations, and governmental procedures.</li><li>Liaise with external agencies and government offices to support company licensing, permits, and other legal matters.</li><li>Maintain confidential employee records and government correspondence files.</li></ul>Experience &amp; Skills<ul><li>Relevant experience as a Receptionist cum PRO, preferred.</li><li>Strong knowledge of Saudi labor laws and government procedures.</li><li>Proficiency in Arabic and English (spoken and written) is mandatory.</li><li>Excellent communication, interpersonal, and organizational skills.</li><li>Professional appearance and customer service-oriented attitude.</li><li>Ability to multitask, prioritize, and handle confidential matters with discretion.</li><li>Proficient in MS Office (Word, Excel, Outlook).</li></ul>Job Type: Full-timePay: &#65020;8,000.00 per month

Receptionist cum PRO

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