front desk supervisor

front office manager (saudi national only) Jobs in Jeddah

reservation agent ( saudi only ) - intercontinental® Jobs in Jeddah

shift leader - front office (saudi only) Jobs in Jeddah

shift leader - front office (saudi only)

tamayyaz - concierge agent- saudi only Jobs in Jeddah

tamayyaz - concierge agent- saudi only

front desk agent

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Jeddah
</div></div><div><div>Hiring Entity
</div><div>Rosewood Jeddah
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><div><div><ul><li>Presents himself well dressed, well-groomed with perfect personal hygiene and with a smile.</li></ul></div><div></div><div><br>
<ul><li>
Checks the Pass On, the daily Calling at the beginning of the duty</li></ul></div><div></div><div><br>
<ul><li>
Addresses the guests by name.</li></ul></div><div></div><div><br>
<ul><li>
Greeting and welcoming every guest.</li></ul></div><div><br>
</div><div><ul><li>Checks all reservations and arrivals of the day.</li></ul></div><div></div><div><br>
<ul><li>
Prepares the key booklets and registration forms for the arrival of the guest.</li></ul></div><div><br>
</div><div><ul><li>Coordinates with Housekeeping and Butler regarding the blocking of rooms according to the preferences of the guest.</li></ul></div><div><br>
</div><div><ul><li>Ensures that butlers are aware of arrival time to meet for in room check in.</li></ul></div><div></div><div><br>
<ul><li>
Attends to all check ins / and check outs at the reception in a professional manner following the LQA/Forbes Audit.</li></ul></div><div></div><div><br>
<ul><li>
Is responsible for the enforcement of formalities and establishes proper identity of each guest</li></ul></div><div></div><div><br>
<ul><li>
Ensures entering of all guest data in the Ministry of Interior computer on arrival and departure.</li></ul></div><div><br>
</div><div><ul><li>Applies corporate rate to guests who are entitled to such facility.</li></ul></div><div><br>
</div><div><ul><li>Ensures proper updates of guest history.</li></ul></div><div></div><div><br>
<ul><li>
Applies hotel policy regarding walk-in guests and late charges.</li></ul></div><div><br>
</div><div><ul><li>Ascertains reconfirmation of the departure dates.</li></ul></div><div><br>
</div><div><ul><li>Passes the guest feedback to the Assistant Front Office Manager or FOM.</li></ul></div><div><br>
</div><div><ul><li>Listens to guest wishes and acts promptly.</li></ul></div><div><br>
</div><div><ul><li>Responsible for clarifying the method of payment upon check-in.</li></ul></div><div></div><div><br>
<ul><li>
Takes reservations whenever the Reservation department is busy or not available.</li></ul></div><div><br>
</div><div><ul><li>Hands-over his shift properly.</li></ul></div><div></div><div><br>
<ul><li>
Is fully responsible for the cashier float entrusted to him and ensures that correct balance of amount in cashier is always maintained.</li></ul></div><div></div><div><br>
<ul><li>
Ensures correct back up for all cashier postings and is responsible for conducting a proper cashier balancing at the end of his shift.</li></ul></div><div></div><div><br>
<ul><li>
Carries out duties that may from time to time be assigned to him by the Front Office Manager or the FDM and AFOM.</li></ul></div><div></div><div><br>
<ul><li>
Cooperates with all Rooms Department sections to guarantee a memorable and flawless stay of a guest.</li></ul></div><div></div><div><br>
<ul><li>
Responsible to finish the shift checklist on time.</li></ul></div><div></div><div><br>
<ul><li>
Conducts all postings according to the set SOPs.</li></ul></div></div></div><br>
<div></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Rosewood Jeddah is situated in the heart of Jeddah&rsquo;s Corniche in the fashionable northern corner of the city within easy reach of key business, diplomatic and designer shopping districts. The hotel itself is a distinctive modern building situated along the shores of the Red Sea with memorable views from the hotel&rsquo;s guestrooms and luxury facilities, making it a popular destination for a Saudi Arabia vacation. The hotel&rsquo;s name is inspired by the traditional culture and architecture of the city of Jeddah. The city&rsquo;s history dates back more than two thousand years. As a major port on the Red Sea, Jeddah has been a destination on many adventurers&rsquo; voyages and journeys. Unesco described the oldest areas of Jeddah as a unique example of the historic urban architecture of the Mediterranean and the Arabian Peninsula. At Rosewood Jeddah the very best of modern design and technology is combined with the heritage, culture and traditions of the kingdom. The hotel appeals to both business and leisure travelers offering elegance and unparalleled personal service. One of the finest hotels in Jeddah and Saudi Arabia, Rosewood Jeddah was the first hotel in Jeddah to offer 24-hour butler service for all rooms. The hotel&rsquo;s 127 rooms and suites are thoughtfully furnished and many offer stunning views of the Red Sea.</p></div></div></div></div></div></div>

Front Desk Agent

IHG Hotels & Resorts

<b>DESCRIPTION:</b><br>
At InterContinental Hotels Group® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
<br>1. Be charming by being approachable, having confidence and showing respect.
<br>2. Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
<br>3. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
<br><br>
A little taste of your day-to-day
<br><br>
<b>Every day is different, but you’ll mostly be:</b><br>
1.Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
<br>2.Checking guests in, out and managing any wake-up call requests
<br>3.Answering phones and dealing with overnight guest queries
<br>4.Running night audit property management systems or manual equivalents
<br>5.Performing other duties such as concierge services and special guest requests
<br><br>
What we need from you
<br>1.Accounting and mathematics skills for accurate auditing and payment processing
<br>2.Cash handling experience for counting and securing bank and processing cash payments
<br>3.Computer literacy, including familiarity with PMS software
<br>4.Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff
<br>5.Customer service experience
<br>6.Knowledge of hotel operations, offers and the local area
<br><br>
<b>WHAT WE OFFER:</b><br>
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
<br>We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
<br>So, join us and you'll become part of our hotel family.
<br><br>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
<br><br>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Night Auditor - InterContinental®

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26060862<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Delta Hotels by Marriott Jeddah Al Salam, 3243 Al Salam, Jeddah, Saudi Arabia, Saudi Arabia, 23613<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.</p><p><br>
</p><p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests&rsquo; service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don&rsquo;t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what&rsquo;s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Front Desk Supervisor

Mövenpick

<div><b>Company Description</b><p><b><br>
Join</b><b> us at Accor, </b><b>where</b><b> life pulses </b><b>with</b><b> passion!</b>
</p><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
</p><p>By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
</p><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
</p><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
</p><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable and impactful experiences for our customers, for our colleagues and for the planet.</p><p><b>
Hospitality</b><b> </b><b>is</b><b> a </b><b>work</b><b> of </b><b>heart</b><b>,</b>
<br>
<b>Join</b><b> us and </b><b>become</b><b> a </b><b>Heartist</b><b>&reg;.</b></p><b><br>
Job Description</b><p><br>
We are seeking a professional and decisive Shift Leader for our Front Office team in Jeddah, Saudi Arabia. In this leadership role, you will oversee daily front office operations during your assigned shift, ensuring exceptional guest experiences while maintaining operational excellence. The ideal candidate will demonstrate strong supervisory skills, customer-focused service delivery, and the ability to motivate and develop team members in a fast-paced hospitality environment.</p><ul><li>
Supervise and lead front office staff during assigned shifts, ensuring adherence to company standards and procedures</li><li>
Manage guest relations and resolve customer concerns with empathy and professionalism, maintaining high satisfaction levels</li><li>
Oversee front office operations, including check-ins, check-outs, reservations, and guest inquiries</li><li>
Train, mentor, and evaluate front office team members, providing constructive feedback and performance coaching</li><li>
Handle cash management, billing discrepancies, and financial transactions with accuracy and integrity</li><li>
Coordinate shift schedules and manage staffing levels to ensure adequate coverage and operational efficiency</li><li>
Implement and enforce hotel policies, safety protocols, and service standards across all front office functions</li><li>
Prepare shift reports, document incidents, and communicate relevant information to management and incoming shifts</li><li>
Address guest complaints and operational issues promptly, demonstrating problem-solving abilities and decisiveness</li><li>
Maintain front office systems and ensure accurate data entry and record-keeping</li><li>
Collaborate with other departments to ensure seamless guest experiences and operational coordination</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Saudi national (required)</li><li>
1-2 years of reception, front desk, or administrative experience (preferred)</li><li>
Bilingual capabilities in Arabic and English (preferred)</li></ul><br>
<b>
Additional Information</b><br>
<p></p><ul><li>
Excellent verbal and written communication skills in English</li><li>
Strong customer service orientation with the ability to handle inquiries professionally</li><li>
Proficiency with Microsoft Office Suite and email systems</li><li>
Demonstrated experience with phone systems and call management</li><li>
Exceptional organizational and time management skills</li><li>
Ability to multitask and prioritize responsibilities in a fast-paced environment</li><li>
Attention to detail and accuracy in data entry and documentation</li><li>
Professional interpersonal skills and ability to work collaboratively with diverse teams</li></ul></div>

Shift Leader - Front Office (Saudi Only)

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Jeddah
</div></div><div><div>Hiring Entity
</div><div>Rosewood Jeddah
</div></div><div><div>Department
</div><div>Rooms - Heart of House
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Responsibilities:</b></div><ul><li>Is highly visible in the areas of responsibility, leads by example and maintains regular checks.</li><li>Develops and Maintains General Cleaning schedule &amp; issues tasks accordingly.</li><li>Understands and implements procedures to operate and maintain all departmental equipment.</li><li>ensures that staff members have the proper supplies and equipment</li><li>Works closely with Front Desk to ensure rooms are prioritized and cleaned to meet arrival pattern and guest needs and/or requests.</li><li>Manages the Lost and Found Procedure.</li><li>Trains staff members to work in a safe manner and ensure they can expedite emergency procedures when required.</li><li>Participates in the investigation of associate accidents and incidents as required</li><li>Encourages empowerment within the team and in co-ordination with the Butlers to surprise and delight our guests.</li><li>Reviews the Section Rosters on a weekly basis, ensuring guests service, operational needs and financial objectives are met.</li><li>Interact with guests to obtain feedback on product quality and service levels, effectively respond to and handle any guest complaints or problems, escalate to a manager as required.</li><li>Ensure all guest issues are passed to the BCC and captured on the Glitch report</li><li>Observes service behaviours of staff members and provides timely constructive feedback to individuals, continuously strives to improve performance.</li><li>Conducts daily meeting highlighting, Operational Issues, VIP&rsquo;s, Glitches, Short Training Session on Procedures/Hospitality etc, Shift Responsibilities.</li><li>Is fully conversant with departmental SOP&rsquo;s, ensures they are executed. Conducts training and refresher training with staff members.</li><li>Completes and supervises a departmental orientation program for new staff members to receive the appropriate training to effectively complete their job. Cross Train staff members as appropriate.</li><li>Conducts regular and effective training to maintain/improve the standards. Maintain training records.</li><li>Communicates performance expectations in accordance with the job description for each position.</li><li>Establishes and maintains open, collaborative relationships with staff members and ensures they do the same within the team.</li><li>Participates in disciplinary procedures. Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to SOP&rsquo;s.</li><li>Celebrate success and recognize contributions of the team members.</li><li>Maintains close contact with the Butler Department, ensuring that guest preferences regarding room types etc are taken care of.</li><li>Maintains clear and effective communication with other departments such as Purchasing, Engineering and Front Office.</li><li>Is fully conversant with the Fire Procedure, Security Procedure, Health and Safety Procedure, Departmental Code of Conduct. Trains staff members on the procedures to ensure they can effectively deal with any of these situations should they arise.</li><li>Is familiar with first aid formalities, ensures the Front Desk First Aid boxes are always fully stocked.</li></ul><div><br>
</div></div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Rosewood Jeddah is situated in the heart of Jeddah&rsquo;s Corniche in the fashionable northern corner of the city within easy reach of key business, diplomatic and designer shopping districts. The hotel itself is a distinctive modern building situated along the shores of the Red Sea with memorable views from the hotel&rsquo;s guestrooms and luxury facilities, making it a popular destination for a Saudi Arabia vacation. The hotel&rsquo;s name is inspired by the traditional culture and architecture of the city of Jeddah. The city&rsquo;s history dates back more than two thousand years. As a major port on the Red Sea, Jeddah has been a destination on many adventurers&rsquo; voyages and journeys. Unesco described the oldest areas of Jeddah as a unique example of the historic urban architecture of the Mediterranean and the Arabian Peninsula. At Rosewood Jeddah the very best of modern design and technology is combined with the heritage, culture and traditions of the kingdom. The hotel appeals to both business and leisure travelers offering elegance and unparalleled personal service. One of the finest hotels in Jeddah and Saudi Arabia, Rosewood Jeddah was the first hotel in Jeddah to offer 24-hour butler service for all rooms. The hotel&rsquo;s 127 rooms and suites are thoughtfully furnished and many offer stunning views of the Red Sea.</p></div></div></div></div></div></div>

Housekeeping Coordinator

<div><div><b>Key Requirements:</b></div><ul><li><div>
Experience at least 3yrs in same flied.</div></li><li><div>
Flexibility is required, often covering early mornings, evenings, weekends, and holidays.</div></li></ul><div><br>
</div><div><b>Core Duties and Responsibilities:</b></div><ul><li><div>
Inspection and Quality Control: Inspect guest rooms, public areas, and back-of-house areas daily to ensure cleanliness standards are met.</div><div>
</div><ul><li>Staff Management and Scheduling: Create staff work schedules, assign daily tasks, and manage attendance (absenteeism and turnover).</li></ul></li><li><div>
Training and Development: Train new housekeeping staff, provide refresher training, and motivate employees to maintain high performance.</div></li><li><div>
Inventory and Supplies: Maintain inventory of cleaning supplies, linens, and guest amenities; order replacements when necessary.</div></li><li><div>
Safety and Compliance: Ensure adherence to safety, including safe handling of chemicals and proper use of personal protective equipment (PPE).</div></li><li><div>
Coordination with Departments: Work closely with the front desk for room status updates and maintenance for repairs.</div></li><li><div>
Guest Services: Handle guest requests, complaints, and lost-and-found items with high-quality service recovery.</div></li><li><div>
Administrative Duties: Prepare reports &amp; Inventory.</div></li></ul><p><br>
</p><p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Housekeeping Supervisor - InterContinental Jeddah

Inspire Management Training Center

<p>We are currently seeking a dynamic and motivated <b>Assistant Manager</b> to support the daily operations of a leading entertainment/trampoline park in Taif. This role is ideal for candidates with a passion for customer experience and strong operational management skills.</p><p><b>Key Responsibilities:</b></p><ul><li>Support day-to-day park operations, including opening and closing procedures</li><li>Supervise and guide staff to ensure smooth operations and high performance</li><li>Maintain excellent customer service standards and handle customer inquiries</li><li>Oversee bookings, front desk activities, and guest experience</li><li>Manage cash handling and POS reconciliation</li><li>Monitor inventory levels and assist with caf&eacute; operations</li><li>Ensure compliance with health, safety, and operational standards</li></ul><p><b>Requirements:</b></p><ul><li>Saudi National (fluent in Arabic and English)</li><li>Minimum 2 years of supervisory or managerial experience</li><li>Strong leadership, communication, and organizational skills</li><li>Experience in customer-facing roles within fast-paced environments</li><li>Willingness to work flexible shifts, including evenings, weekends, and holidays</li></ul><p><b>Preferred:</b></p><ul><li>Experience in entertainment parks, trampoline parks, or leisure facilities</li><li>First Aid certification</li></ul><p>Job Types: Full-time, Permanent</p><p>Experience:</p><ul><li>supervisory: 2 years (Required)</li><li>entertainment sector: 2 years (Required)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li><li>English (Required)</li></ul><p>License/Certification:</p><ul><li>First Aid certification (Preferred)</li></ul><p>Location:</p><ul><li>Ta'if (Required)</li></ul><p>Work Location: In person</p>

Assistant Manager – Trampoline Park

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