assistant front office manager - saudi only Jobs in Jeddah

assistant front office manager - saudi only

assistant director of revenue management Jobs in Jeddah

assistant director of revenue management

contact center supervisor

customer service agent (وظائف موسمية) Jobs in Jeddah

customer service agent (وظائف موسمية)

front office receptionist

front desk agent

Accor

<div>Company Description 
<ul><li>
Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills &amp; knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.</li></ul> 

Job Description 
<ul><li>
Greet, check-in, respond to requests and settle accounts while providing exceptional service</li><li>
Take initiative to add a personalized experience</li><li>
Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling</li></ul> 

Qualifications 
<ul><li>
Tamayyaz Program is for Saudi Nationals Only.</li><li>
Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</li><li>
Basic English skills are a must.</li><li>
Strong passion for the Hospitality Field.</li><li>
Excellent interpersonal and communication skills.</li><li>
Is a team player that contributes to and proactively assists co-workers.</li><li>
Ability to work a flexible roster depending on departmental needs.</li><li>
Ability to focus attention on guest needs, always remaining calm and courteous</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Tamayyaz – Front Desk Agent – Saudis Only

Marriott International

<div>Additional Information 
Job Number25204717 
Job CategoryRooms &amp; Guest Services Operations 
LocationCourtyard by Marriott Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia, 24234 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>Procesar todos los registros de ingreso de los hu&eacute;spedes, verificar su identidad, la forma de pago, asignarles una habitaci&oacute;n, entregarles y activar las llaves de la habitaci&oacute;n. Abrir cuentas precisas para cada hu&eacute;sped seg&uacute;n sus requerimientos. Ingresar informaci&oacute;n sobre el programa de puntos Marriott Rewards. Asegurarse de que las tarifas se ajusten a las normas del mercado y de que se documenten todas las excepciones que surjan. Obtener los pagos antes de entregar las llaves de la habitaci&oacute;n y verificar o reajustar la facturaci&oacute;n. Recopilar y revisar los informes, registros y listas de imprevistos diarios. Completar los informes del cajero y los informes de cierre. Brindar indicaciones e informaci&oacute;n a los hu&eacute;spedes sobre la manera de llegar a destinos y ofrecer informaci&oacute;n sobre el hotel. Responder a las solicitudes de los hu&eacute;spedes contactando al personal apropiado si fuera necesario. Hacer un seguimiento para asegurarse de que se hayan atendido las solicitudes. Procesar todos los medios de pago, comprobantes, desembolsos y gastos. Balancear y entregar los recibos. Computar y asegurar la caja al comenzar y finalizar el turno. Obtener autorizaciones manuales y cumplir con todos los procedimientos de Contabilidad. Notificar a Prevenci&oacute;n de P&eacute;rdidas o a Seguridad cualquier denuncia de robo presentada por un hu&eacute;sped. Asistir a la gerencia en la capacitaci&oacute;n, evaluaci&oacute;n, asesoramiento, motivaci&oacute;n y entrenamiento de los empleados y servir como ejemplo y primer punto de contacto del proceso de &quot;Garant&iacute;a de tratamiento justo y pol&iacute;tica de puertas abiertas&quot;. Cultivar y mantener relaciones de trabajo positivas, apoyar al equipo para alcanzar los objetivos comunes y escuchar y responder de manera apropiada las inquietudes de los empleados. Cumplir con todas las pol&iacute;ticas y los procedimientos de la compa&ntilde;&iacute;a; informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras; asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales; mantener la confidencialidad de la informaci&oacute;n patentada y proteger los bienes de la compa&ntilde;&iacute;a. Recibir y reconocer a los hu&eacute;spedes de acuerdo con los est&aacute;ndares de la compa&ntilde;&iacute;a, anticiparse a sus necesidades de servicio y atenderlas, asistir a las personas con discapacidades y agradecer a los hu&eacute;spedes con aprecio genuino. Hablar utilizando un lenguaje claro y profesional, preparar y revisar los documentos escritos de manera exacta y completa y atender los tel&eacute;fonos utilizando el protocolo adecuado. Asegurar el cumplimiento de los est&aacute;ndares de calidad. Ingresar y localizar informaci&oacute;n mediante la utilizaci&oacute;n de computadoras o sistemas de punto de venta (Point of Sales, POS). Estar de pie, tomar asiento o caminar durante un per&iacute;odo prolongado de tiempo. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors. 
<div></div>
APTITUDES DESEABLES 
<div></div>
Educaci&oacute;n:T&iacute;tulo de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educaci&oacute;n General. 
<div></div>
Experiencia laboral af&iacute;n:Al menos 1 a&ntilde;o de experiencia laboral af&iacute;n. 
<div></div>
Experiencia como supervisor:Al menos 1 a&ntilde;o de experiencia como supervisor. 
<div></div>
Licencia o certificaci&oacute;n:Ninguna</div> 
<div></div>
<div></div>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de or&iacute;genes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusi&oacute;n de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condici&oacute;n de veterano u otras caracter&iacute;sticas protegidas por la legislaci&oacute;n vigente.
En Courtyard, nos apasiona atender mejor las necesidades de los viajeros en todo el mundo. Esto nos ha inspirado a crear el primer hotel dise&ntilde;ado espec&iacute;ficamente para los viajeros de negocios, y por ello la experiencia Courtyard actual empodera a los hu&eacute;spedes, sea cual sea el motivo de su viaje. Estamos buscando gente que cumpla sus objetivos y sienta pasi&oacute;n por brindar una experiencia de hu&eacute;sped que vaya m&aacute;s all&aacute;, que disfrute formar parte de un equipo peque&ntilde;o pero ambicioso y a la que le encante aprender a mejorar siempre, todo ello mientras se divierte. 
<div></div> 
<div>Al unirte a Courtyard, te unes a una cartera de marcas con Marriott International. Estar&aacute;s donde puedes llevar a cabo tu mejor trabajo, comenzar&aacute;s a cumplir tu prop&oacute;sito, formar&aacute;s parte de un incre&iacute;ble equipo mundial y te convertir&aacute;s en tu mejor versi&oacute;n.</div></div></div>

Guest Experience Supervisor

<div>Additional Information 
Job Number25204717 
Job CategoryRooms &amp; Guest Services Operations 
LocationCourtyard by Marriott Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia, 24234 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun. 
 
 
<div>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Experience Supervisor (Saudi only)

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25204778
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia, 21493VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي، مثل الإعاقة وحالة المحاربين القدماء، أو أي أساس آخر يغطيه القانون المعمول
 
 
 
 في أكثر من 100 فندق حائز على جوائز في جميع أنحاء العالم، يخلق فندق ريتز كارلتون للسيدات والرجال تجارب استثنائية للغاية لدرجة أنه بعد فترة طويلة من إقامة الضيف معنا، تبقى التجربة معه. من خلال جذب أفضل محترفي الضيافة في العالم الذين يرسمون ذكريات تدوم مدى الحياة، نعتقد أن الجميع ينجحون عندما يتم تمكينهم من أن يكونوا مبدعين ومفكرين ومتعاطفين.
 
 
 كل يوم، نضع معايير الخدمة الفاخرة النادرة والخاصة في جميع أنحاء العالم ونفخر بأنفسنا لتقديم التميز في رعاية وراحة ضيوفنا.
 
 
 سيكون دورك هو ضمان تقديم "المعايير الذهبية" لفندق الريتز كارلتون بلطف وعناية كل يوم. المعايير الذهبية هي أساس فندق الريتز كارلتون وهي ما يرشدنا كل يوم لنكون أفضل من اليوم التالي. هذا هو الأساس وإيماننا بأن ثقافتنا هي الدافع وراء النجاح الذي من خلاله اكتسب فندق الريتز كارلتون سمعة باعتباره علامة تجارية عالمية رائدة في مجال الضيافة الفاخرة. كجزء من فريقنا، ستتعلم وتجسد المعايير الذهبية، مثل وعد الموظف والعقيدة وقيم الخدمة الخاصة بنا. ووعدنا لك هو أننا نقدم الفرصة لتكون فخورًا بالعمل الذي تقوم به ومع من تعمل معه.
 
 
 عند الانضمام إلى فندق الريتز كارلتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية.
 
 كن
 
 في المكان الذي يمكنك فيه القيام بأفضل أعمالك،
 
 وابدأ
 
 هدفك،
 
 وانتمي
 
 إلى فريق عالمي مذهل،
 
 لتصبح
 
 أفضل نسخة منك.
</div>

Guest Experience Expert

<div>Additional Information 
Job Number25202873 
Job CategoryRooms &amp; Guest Services Operations 
LocationJabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi Arabia, Saudi Arabia, 21955 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
</div>万豪国际集团致力于成为提倡机会均等的雇主，欢迎所有求职者加入，并为其提供平等的就业机会。我们不懈努力营造工作环境，重视并赞美员工的独特背景。我们员工的文化、才能和经验相互融合共同作用，这正是我们最大的优势。我们承诺不会基于任何受保护特征而歧视他人，这类特征包括残疾、退伍军人身份或其他受到适用法律保护的特征。
万豪酒店潜心钻研待客之道，把握每一次创新机会，为五湖四海的宾客呈献似曾相识的舒心体验。成为万豪酒店的非凡待客师，传承&ldquo;时刻展现卓然待客之道&rdquo;的服务理念。想宾客之所想，用真诚周到的服务延续并发扬我们的品牌传统。作为全球酒店业的榜样，万豪酒店诚挚欢迎您的加入，丰富机遇待您发掘。加入万豪酒店，便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航，发挥个人价值，追求人生目标，融入卓越国际团队，展现真我风采。 
<div>
 
JW 万豪酒店是万豪国际集团旗下的奢华酒店品牌，在全球各大城市和度假胜地拥有 100 多间酒店及度假酒店。JW 坚持以人为本的品牌文化，深信员工是我们的立足之本，有了快乐的员工，才有满意的宾客。JW 万豪酒店的员工自信、创新、真诚、敏悟，传承了万豪国际集团创始人 J.Willard Marriott（与品牌同名）的卓越品质。欢迎加入我们，成为 JW 万豪大家庭的一员，体验不同以往的工作氛围，在多元化环境中感受同事情谊。JW 为员工提供培训、发展、认可的机会，让您在注重整体健康的豪华环境中尽情挥洒工作热情。超凡待客之道源于员工关怀之道。这就是 JW 非凡款待。加入 JW 万豪酒店，便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航，发挥个人价值，追求人生目标，融入卓越国际团队，展现真我风采。</div></div></div>

Mövenpick Hotels & Resorts

<div>
 
 Company Description
 
 
 
 
 Join
 
 
 us at Accor,
 
 
 where
 
 
 life pulses
 
 
 with
 
 
 passion!
 
 
 
 As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
 
 
 By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
 
 
 You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
 
 
 You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
 
 
 Everything you will do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable and impactful experiences for our customers, for our colleagues and for the planet.
 
 
 
 Hospitality
 
 
 is
 
 
 a
 
 
 work
 
 
 of
 
 
 heart
 
 
 ,
 
 
 
 
 Join
 
 
 us and
 
 
 become
 
 
 a
 
 
 Heartist
 
 
 &reg;.
 
 
 
 
 Job Description
 
 
 
 We are seeking an enthusiastic and customer-focused Assistant Front Office Manager to join our team in Jeddah, Saudi Arabia. In this role, you will support the Director of Rooms in overseeing the daily operations of our front office, ensuring exceptional guest experiences and maintaining the highest standards of service.
 
 
 <ul>
 <li>
 Assist in planning and executing all front office activities to ensure smooth operations
 </li>
 <li>
 Address guest concerns, conflicts, and emergencies promptly and professionally
 </li>
 <li>
 Collaborate with other departments to maximize cooperation, productivity, and guest satisfaction
 </li>
 <li>
 Oversee check-in and check-out processes, ensuring efficiency and guest comfort
 </li>
 <li>
 Monitor and maintain credit control procedures, adhering to company policies
 </li>
 <li>
 Conduct regular audits of front office areas, identifying maintenance or refurbishment needs
 </li>
 <li>
 Train and mentor front office staff, promoting a culture of excellence and teamwork
 </li>
 <li>
 Analyze occupancy trends and identify sales opportunities
 </li>
 <li>
 Ensure compliance with grooming and uniform standards among team members
 </li>
 <li>
 Contribute to the development and implementation of front office strategies and procedures
 </li>
 </ul>
</div>

Assistant Front Office Manager - Saudi only

Mövenpick

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable and impactful experiences for our customers, for our colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
We are seeking an enthusiastic and customer-focused Assistant Front Office Manager to join our team in Jeddah, Saudi Arabia. In this role, you will support the Director of Rooms in overseeing the daily operations of our front office, ensuring exceptional guest experiences and maintaining the highest standards of service.<ul><li>
Assist in planning and executing all front office activities to ensure smooth operations</li><li>
Address guest concerns, conflicts, and emergencies promptly and professionally</li><li>
Collaborate with other departments to maximize cooperation, productivity, and guest satisfaction</li><li>
Oversee check-in and check-out processes, ensuring efficiency and guest comfort</li><li>
Monitor and maintain credit control procedures, adhering to company policies</li><li>
Conduct regular audits of front office areas, identifying maintenance or refurbishment needs</li><li>
Train and mentor front office staff, promoting a culture of excellence and teamwork</li><li>
Analyze occupancy trends and identify sales opportunities</li><li>
Ensure compliance with grooming and uniform standards among team members</li><li>
Contribute to the development and implementation of front office strategies and procedures</li></ul></div>

Explore 30+ Front desk agent in Jeddah this January. Find roles across top companies and apply now to boost your career.

30 front desk agent jobs IN Jeddah

Tamayyaz – Front Desk Agent – Saudis Only

Guest Experience Supervisor

Guest Experience Supervisor (Saudi only)

Guest Experience Expert

Guest Experience Expert

Assistant Front Office Manager - Saudi only

Assistant Front Office Manager - Saudi only