customer service representative Jobs in Manama

customer service representative

front desk agent

tele-sales representative

admin assistant

assistant systems administrator Jobs in Manama

assistant systems administrator

helpdesk support

Virtu Thinko

Job Purpose: Provide technical assistance and support to end-users by maintaining and troubleshooting desktops, laptops, and peripherals. This role ensures that all systems remain updated, optimized, and running efficiently.Key Responsibilities:<ul><li>Perform installation and configuration of operating systems, primarily Windows.</li><li>Support and manage Windows updates, patches, and troubleshooting related issues.</li><li>Upgrade hardware components such as memory (RAM), hard disk drives (HDD/SSD), and other peripherals.</li><li>Diagnose, troubleshoot, and resolve hardware and software issues in a timely manner.</li><li>Provide first-level technical support via phone, email, or in-person.</li><li>Maintain inventory of IT equipment, parts, and software licenses.</li><li>Escalate unresolved issues to higher-level support teams when necessary.</li><li>Document technical issues and solutions for future reference.</li><li>Ensure compliance with IT policies, standards, and security requirements.</li></ul>Requirements:<ul><li>Diploma or Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>1&ndash;2 years of experience in IT support or similar role.</li><li>Strong knowledge of Windows operating systems and updates.</li><li>Familiarity with PC hardware installation, upgrades, and troubleshooting.</li><li>Basic understanding of networking concepts (LAN, Wi-Fi, IP).</li><li>Good communication and problem-solving skills.</li><li>Ability to prioritize tasks and work independently or as part of a team.</li></ul>Preferred:<ul><li>CompTIA A+ / Microsoft certifications are an advantage.</li><li>Experience in providing end-user training and support.</li></ul>Job Types: Full-time, Contract Contract length: 2 monthsPay: From BD500.000 per month

Helpdesk Support

Almoayyed International Group - Kingdom of Bahrain

Responsibilities:<ul><li>Support desktops, laptops, printers, and basic network issues</li><li>Install and troubleshoot Windows/macOS systems</li><li>Manage user accounts (AD, O365)</li><li>Handle IT tickets, asset inventory, and user support</li></ul>Requirements:<ul><li>Diploma or Bachelor's in IT or related field</li><li>1&ndash;3 years in desktop/helpdesk support</li><li>Strong communication skills</li><li>Good knowledge of Windows, macOS, Office 365, and networking basics</li><li>Able to join immediately</li></ul>Working Hours: 8:00 AM &ndash; 5:30 PM (Sunday to Thursday)Gender: MaleShare your CV: ibahrainhr2024@gmail.comJob Types: Full-time, Temporary, Contract Contract length: 12 monthsPay: From BD430.000 per month

Desktop Support - Bahraini only

ZAK Solutions for Computer systems

<ul><li>Overview</li></ul>We are seeking a skilled IT Technician to join our dynamic team. The ideal candidate will be responsible for providing technical support and ensuring the smooth operation for our Client infrastructure. This role requires a strong understanding of computer systems, networking, and customer service to effectively assist users with their technical issues.Responsibilities &amp; Tasks &#10146; Experienced in Troubleshooting of hardware and software for PCs &amp; Peripherals&#10146; preparing PC&rsquo;s/Laptops for Fresh installation of OS and other applications&#10146; Install and configure Network devices such as Printers, Scanners, Barcode devices in the network&#10146; Experienced in Migration/Upgrade of Microsoft Windows and Microsoft Office&#10146; Proficiency in Backup and Restore mechanisms as required by users&#10146;Maintain and troubleshoot computer hardware, Software and network related problems&#10146; Configuration and fine&#8208;tuning of existing applications on PCs&#10146; Ability to learn about new applications and software&rsquo;s&#10146; Hardware peripherals upgrades and replacements&#10146; Fine tuning the Hardware performance using Firmware updates&#10146; Strong communication skills for handling user calls&#10146; Good written skills for logging in Incident and updating the troubleshooting logs&#10146; Ability to identify the issue on the call and solve it remotely&#10146;Hardworking and capable of working under pressured deadline&#10146;Managing and Troubleshooting Microsoft Office 365 Application&#10146;Co-ordination with Helpdesk to resolve the all the LAN users&rsquo; issues on priority basis.&#10146;Support users via phone, email and remote desktop tools (AnyDesk, ManageEngine. est.).-Location &ndash; BahrainExperience :- 3+ years of relevant work experience.Education - Bachelor Degree in IT or Related field,additional IT certifications will be added valueCandidates available locally in Bahrain shall be preferred.Candidate should have valid Bahraini Driving LicensesJob Types: Full-time, ContractJob Types: Full-time, Contract Contract length: 12 monthsPay: BD250.000 - BD350.000 per monthAbility to commute/relocate:<ul><li>Manama: Reliably commute or planning to relocate before starting work (Required)</li></ul>

IT Technician

Script for Information Technology CO WLL

Required Qualifications<ul><li>Education: Bachelor&rsquo;s degree in computer applications, Information Technology, or a related IT bachelor&rsquo;s degree.</li><li>Certifications: Microsoft and AWS certifications</li><li>The candidate must hold, at a minimum, the following certifications: AWS Certified Solutions Architect and Microsoft Certified: Azure Administrator Associate.</li><li>Experience: Minimum of 10 years of proven experience in system and network administration, cloud platforms, and end-user support.</li></ul>Key Responsibilities:1. Server &amp; System Administration 2. Network Management 3. Cloud &amp; Microsoft Services 4. Security &amp; Monitoring 5. Website &amp; Communication 6. Cloud Infrastructure 7. IT Development &amp; Support 8. Database &amp; Platform Support 9. User &amp; Asset Support 10. Administrative &amp; Project SupportRead More Details Below: 1. Server &amp; System Administration<ul><li>Manage server infrastructure including Active Directory (AD), file servers, Exchange (on-premises), and web servers.</li><li>Oversee virtual environments (VMware, Hyper-V).</li><li>Monitor system performance, apply updates, and troubleshoot issues.</li><li>Ensure data integrity through regular backups and disaster recovery.</li><li>Perform hardware/software troubleshooting and coordinate with vendors.</li><li>Manage DHCP Server and related services.</li></ul>2. Network Management<ul><li>Maintain and support network infrastructure: routers, switches, firewalls, VLANs.</li><li>Monitor network performance, resolve connectivity issues, and ensure end-to-end network security (firewall policies, access controls).</li><li>Manage GDN network migration and secure VLAN segmentation.</li><li>Manage and support Wi-Fi routers and access points.</li></ul>3. Cloud &amp; Microsoft Services<ul><li>Administer Microsoft 365 services: SharePoint, Teams, OneDrive, Azure AD, Intune, and Planner.</li><li>Create/manage mailboxes, distribution lists, and licenses.</li><li>Provide end-user support for O365 tools and services.</li><li>Create/edit SharePoint sites and manage user permissions.</li><li>Manage AWS cloud environment (EC2, S3, RDS, VPC, backups, etc.).</li><li>Provide AWS backup, maintenance, and monitoring in line with IGA cloud policies.</li><li>Experience with Ubuntu Server and Windows Server.</li><li>Support infrastructure migration to AWS, including cloud architecture design and documentation.</li></ul>4. Security &amp; Monitoring<ul><li>Manage Palo Alto Cortex and Qualys agents on workstations.</li><li>Monitor logs for threats/vulnerabilities and ensure compliance with protocols.</li><li>Implement and maintain NCSC cybersecurity recommendations for IT infrastructure, websites, and endpoints.</li><li>Support ArcGIS software security compliance and cloud security guidelines.</li></ul>5. Website, Communication &amp; Collaboration<ul><li>Administer CMS platforms, upload content, and maintain website updates.</li><li>Manage web server and application migration.</li><li>Support AVAYA telephony systems and virtual meetings (MS Teams, Zoom).</li><li>Create and distribute email campaigns (Mailchimp).</li><li>Provide disaster recovery planning and support.</li></ul>6. IT Development &amp; Application Support<ul><li>Provide technical support for all IT and development projects.</li><li>Prepare RFPs and serve as on-site technical POC for project implementations.</li><li>Support integration and upgrades (e.g., Attendance System with external workflows).</li><li>Administer Airtable and Zendesk platforms.</li><li>Provide development support: ASP.NET, PHP, MySQL, PostgreSQL, React.js.</li><li>Support and maintain ArcGIS platforms (ArcGIS Pro, ArcGIS Server, Portal): licensing, setup, maintenance, backups, updates, patching, and restorations.</li></ul>7. Database &amp; Platform Support<ul><li>Manage databases: MySQL, MS SQL, PostgreSQL.</li><li>Maintain and support Ubuntu-based servers for database services.</li></ul>8. User &amp; Asset Support<ul><li>Provide first-line end-user technical assistance (hardware, software, networking).</li><li>Install/configure desktops, laptops, printers, and peripherals.</li><li>Train end-users and maintain asset inventory &amp; documentation.</li><li>Manage applications and IT assets.</li><li>Provide IT support to public-facing requirements when needed.</li></ul>9. Administrative &amp; Project Support<ul><li>Provide on-site IT support for executive meetings (Board of Directors, CEO).</li><li>Deliver IT support for National Data Bank (Aqari) project.</li><li>Manage and support CCTV systems.</li><li>Document all configurations, procedures, and support activities.</li><li>Handle IT budgeting, purchasing, and inventory management.</li><li>Coordinate with stakeholders and propose/implement new technologies.</li></ul>Job Type: Full-timePay: BD500.000 - BD1,000.000 per monthApplication Question(s):<ul><li>Do you have the following certifications: AWS Certified Solutions Architect and Microsoft Certified: Azure Administrator Associate?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT Administration and Support Services: 10 years (Required)</li></ul>Location:<ul><li>Manama (Required)</li></ul>

IT Administration and Support Services

Wajda International Technology Services

Key Responsibilities Server &amp; System Administration&middot; Manage RERA&rsquo;s server infrastructure including Active Directory (AD), file servers, Exchange (on-premises), and web servers.&middot; Oversee virtual environments (e.g., VMware, Hyper-V).&middot; Monitor system performance, apply updates, and troubleshoot issues to ensure optimal operations.&middot; Ensure data integrity through regular backups and disaster recovery plans.&middot; Perform hands-on hardware/software troubleshooting and coordinate with vendors as needed.&middot; Management of DHCP Server and related servicesNetwork Management &middot; Maintain and support the network infrastructure, including routers, switches, firewalls, and VLAN configurations.&middot; Monitor network performance, resolve connectivity issues, and ensure end-to-end network security, including firewall policies and access controls.&middot; Demonstrated experience in GDN network migration and secure VLAN segmentation.&middot; Manage and support WIFI routers and access pointsCloud &amp; Microsoft Services &middot; Administer Microsoft 365 services including SharePoint, Teams, OneDrive, Azure Active Directory, Intune, and Planner.&middot; Create/manage mailboxes, distribution lists, and licenses.&middot; Provide on-site end-user support for O365-related tools and services.&middot; Create/edit SharePoint sites and manage user permissions.Security &amp; Monitoring &middot; Manage Palo Alto Cortex and Qualys agents on workstations.&middot; Monitor logs for potential threats or vulnerabilities and ensures compliance with security protocols.&middot; Support ArcGIS software and maintain compliance with cloud security guidelines.&middot; Implement and maintain technical cybersecurity recommendations from the National Cyber Security Center (NCSC) to secure RERA's IT infrastructure, websites, and endpoints.Website &amp; Communication &middot; Administer RERA&rsquo;s CMS, upload content, and maintain website updates.&middot; Create and distribute email campaigns using platforms like Mailchimp.&middot; Provide on-site technical support for AVAYA telephony systems and virtual meetings (MS Teams, Zoom)&middot; Experience in Web server and application migration&middot; Disaster recoveryCloud Infrastructure &middot; Manage RERA&rsquo;s AWS cloud environment (EC2, S3, RDS, VPC, backups, etc.)&middot; Provide hands-on support for infrastructure migration to the AWS cloud in alignment with IGA cloud policies<ul><li>Create IGA Design documents for new cloud architecture</li><li>AWS Backup support</li><li>AWS Server maintenance and monitoring</li><li>Experience with Ubuntu Server and Windows Server</li></ul>IT Development &amp; Support &middot; Offer hands-on technical support for all RERA IT and development projects.&middot; Prepare RFPs for upcoming IT projects.&middot; Serve as the on-site technical point of contact and provide direct support for projects implementation and vendor coordination.&middot; Provide hands-on technical support for the integration and upgrade of RERA&rsquo;s Attendance System with external workflow systems, including direct coordination with the third-party provider.&middot; Provide assistance with Airable and Zendesk administration.&middot; Asp.net, PHP, MySQL, PostgreSQL, &amp; React js knowledge to support the development team&middot; Experience with ArcGIS platforms, including ArcGIS Pro, ArcGIS Server, Portal, as well as licensing, environment setup, maintenance, and management.&middot; Proficient in ArcGIS backup and routine maintenance activities, such as applying security patches, updating software, performing restorations, and conducting testing.Database &amp; Platform Support <ul><li>Experience with various database systems such as MySQL, MS SQL, and PostgreSQL.</li><li>Maintain Ubuntu-based servers and provide database support as required.</li></ul>User &amp; Asset Support&middot; Provide in-person, first-line technical assistance for hardware, software, and networking issues.&middot; Install and configure desktops, laptops, printers, and peripherals.&middot; Train end-users in using systems and maintain asset inventory and documentation.&middot; Set up and provide support to the outside IT requirements for the public events hosted by RERA.&middot; Management of RERA ApplicationsAdministrative &amp; Project Support &middot; Provide direct, on-site support for executive meetings (e.g., Board of Directors, CEO).&middot; Provide IT support to National Data Bank project (Aqari)&middot; Management and support for CCTV systems.&middot; Document configurations, procedures, and support activities comprehensively.&middot; Coordinate with relevant stakeholders and provide IT support for Ministry systems integrated or used by RERA.&middot; IT Budgeting, IT Purchasing and Inventory management&middot; Proposing and Implementation of new technologies in RERARequired Qualifications&middot; Education: Bachelor&rsquo;s degree in computer applications, Information Technology, or a related IT bachelor&rsquo;s degree.&middot; Certifications: Microsoft and AWS certifications&middot; The candidate must hold, at a minimum, the following certifications: AWS Certified Solutions Architect and Microsoft Certified: Azure Administrator Associate.&middot; Experience: Minimum of 10 years of proven experience in system and network administration, cloud platforms, and end-user support.&middot; The proposed resource shall be the primary means through which the Service Provider delivers the contracted IT administration services on-site. The Service Provider remains contractually accountable for all deliverables, performance, and SLA compliance.Knowledge Transfer&middot; The Service Provider must document all procedures, configurations, and solutions implemented.&middot; The Service Provider must provide knowledge transfer to RERA staff as required.&middot; The Service Provider must maintain a knowledge base of common issues and their resolutions.&middot; The Service Provider must provide training materials and sessions for new systems or significant changes.&middot; The Service Provider must ensure smooth transition of services at the end of the contract period.Service Level Agreement (SLA) The Service Provider shall guarantee delivery of IT administration services according to the following minimum service levels:&middot; On-Site Availability: A qualified resource must be present at RERA offices during all official working hours.&middot; Response Time: Critical issues within 15 minutes; high-priority issues within 1 hour.&middot; Resolution Time: Critical issues within 4 hours, or a documented workaround must be provided.&middot; Continuity: A replacement resource of equal or higher qualifications must be provided within 5 working days in case of absence, resignation, or removal.*Failure to meet SLA requirements will result in penalties or service credits as determined by RERA.Job Type: Full-time

IT Support specialist

Nexcel Computer Solutions WLL

We&rsquo;re Hiring &ndash; Website Support &amp; Development Specialist (Bahrain)Nexcel Computer Solutions W.L.L is looking for a skilled and motivated Website Support &amp; Development Specialist to manage, maintain, and enhance our public-facing websites and cloud infrastructure.If you have strong technical expertise in ASP.NET, IIS, SQL Server, and AWS, this is a great opportunity to join one of Bahrain&rsquo;s leading IT companies.Job Responsibilities<ul><li>Manage and support our website backend, APIs, and cloud infrastructure</li><li>Maintain and develop new website modules and features</li><li>Ensure uptime, performance, and security of all web systems</li><li>Handle urgent technical issues and incidents as required</li><li>Support chatbot systems, licensing, and related integrations</li></ul>Required Skills &amp; Qualifications<ul><li>Proficiency in ASP.NET (C#) and Microsoft SQL Server (MS SQL)</li><li>Experience with Windows Server and IIS management</li><li>Strong knowledge of AWS (EC2, RDS, VPC) and cloud best practices</li><li>Experience with RESTful and SOAP APIs</li><li>Strong troubleshooting and problem-solving skills</li><li>Excellent communication and time management abilities</li><li>Willingness to handle urgent support as per SLA</li></ul>Job DetailsLocation: BahrainType: Full-timeCategory: Website Support &amp; DevelopmentIf this role fits your experience, we&rsquo;d like to hear from you.Apply now: kethees@nexcel.meContact: +973 34311224 (Digital Media Division)Job Type: Full-timeApplication Deadline: 18/10/2025

Back End Developer

VGA Holdings

Position OverviewThe Operations Assistant supports the Head of Operations with smooth and efficient day-to-day functioning of the organization by assisting with administrative, logistical, and operational tasks. This role is key in ensuring that all departments are well-coordinated, resources are managed effectively, and internal processes run on time.Key ResponsibilitiesAdministrative SupportAssist in preparing reports, memos, and documentation for management.Maintain organized records (digital and hard copy), filing systems, and databases.Support procurement processes by preparing requisitions, quotations, and purchase orders.Operational CoordinationHelp track daily activities, schedules, and deadlines across departments.Monitor office supplies and inventory, ensuring timely restocking.Support facilities management, maintenance requests, and vendor coordination.Communication &amp; LiaisonAct as a point of contact between staff, external partners, and management.Coordinate meetings, prepare agendas, and take minutes when required.Assist in internal communications (emails, notices, circulars).Project &amp; Event SupportProvide logistical support for events, workshops, and staff activities.Track progress on ongoing projects and follow up on assigned tasks.Assist with data collection and reporting for operational KPIs.Skills &amp; CompetenciesStrong organizational and multitasking skills.Excellent communication skills (written and verbal).Proficient in MS Office / Google Workspace.Detail-oriented with problem-solving abilities.Ability to work independently and as part of a team.QualificationsDiploma or Bachelor&rsquo;s degree in Business Administration, Management, or related field (preferred).1&ndash;3 years of administrative or operations support experience.Familiarity with school or educational operations (advantageous, but not essential).If interested, Whatsapp message only (No calls): +973 66621566Or email: info@vgaholdings.comJob Type: Full-time

Operations Assistant & Personal Assistant

Explore 315+ Helpdesk support in Manama this October. Find roles across top companies and apply now to boost your career.