it support officer

it support engineer

it support specialist

it support executive

ac technician

helpdesk technician

PremierBPO

<div></div><div><div><div><div><div><div><p>We are seeking an IT Support Specialist with solid technological base and excellent communication skills. This role is responsible for providing technical support, troubleshooting, and maintenance of hardware, software, networks, and cloud systems. The IT Support Specialist will ensure seamless IT operations, manage helpdesk tickets, and support users across the organization.</p>
</div><div><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2></div><div><ul>
<li>Respond to and resolve IT helpdesk tickets related to hardware, software, and network issues.</li>
<li>Provide technical assistance and support for Microsoft 365 (Office 365) applications and user accounts.</li>
<li>Troubleshoot VPN access, and remote desktop issues.</li>
<li>Install, configure, and maintain desktop systems, laptops, printers, and other IT equipment.</li>
<li>Assist in maintaining and monitoring cloud environments such as AWS or Azure.</li>
<li>Ensure system security through access controls, backups, and regular software updates.</li>
<li>Collaborate with vendors and other IT team members for advanced troubleshooting or procurement needs.</li>
<li>Document technical issues, resolutions, and standard operating procedures.</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div><div><ul>
<li>Bachelor's degree in computer science.</li>
<li>2+ years of experience in IT support, helpdesk, or technical support role.</li>
<li>Hands-on experience with Microsoft 365, Active Directory, and Windows operating systems.</li>
<li>Knowledge of cloud services such as AWS or Azure and VPN configuration.</li>
<li>Understanding of network protocols, routers, switches, and firewalls (basic level).</li>
<li>Strong problem-solving and communication skills.</li>
<li>Handson with ticketing systems (e.g., Zendesk, ManageEngine ITMS).</li>
<li>Any relevant Vendor Certification will be a plus.</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Certifications</b></h2></div><div><p>
Relevant Certifications like below will be a plus:</p>
<ul>
<li>Microsoft 365 Certified: Fundamentals (MS-900, AZ-900)</li>
<li>Microsoft Certified: Azure Administrator Associate (AZ-104)</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Soft Skills</b></h2></div><div><ul>
<li>Good English communication skills.</li>
<li>Ability to work as a team player.</li>
<li>Continuous learner with a growth mindset.</li>
</ul></div><div><h2 class="jobSectionHeader"><b>Location &amp; Reporting</b></h2></div><div><ul>
<li>Location: Pakistan (On-Site)</li>
<li>Reports To: IT Manager</li>
</ul></div><div><h2 class="jobSectionHeader"><b>What We Offer</b></h2></div><div><ul>
<li>Market-competitive salary</li>
<li>Career growth opportunities</li>
<li>Learning &amp; development programs</li>
<li>On-the-job training</li>
<li>Medical Coverage (IPD)</li>
<li>Life Insurance</li>
<li>Paid Leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)</li>
<li>Provident Fund</li>
<li>Employee Old Age Benefits (EOBI)</li>
<li>Employee engagement &amp; wellness initiatives</li>
</ul>
</div><div><p><b>Location: </b>NASTP, Lahore</p></div></div></div></div></div></div><div></div>

IT Support Specialist

Premier NX

<div>
 Position Summary:
 <br/>
 <br/>
 We are seeking an IT Support Specialist with solid technological base and excellent communication skills. This role is responsible for providing technical support, troubleshooting, and maintenance of hardware, software, networks, and cloud systems. The IT Support Specialist will ensure seamless IT operations, manage helpdesk tickets, and support users across the organization.
 <br/>
 <br/>
 Key Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Respond to and resolve IT helpdesk tickets related to hardware, software, and network issues.
  </li>
  <li>
   Provide technical assistance and support for Microsoft 365 (Office 365) applications and user accounts.
  </li>
  <li>
   Troubleshoot VPN access, and remote desktop issues.
  </li>
  <li>
   Install, configure, and maintain desktop systems, laptops, printers, and other IT equipment.
  </li>
  <li>
   Assist in maintaining and monitoring cloud environments such as AWS or Azure.
  </li>
  <li>
   Ensure system security through access controls, backups, and regular software updates.
  </li>
  <li>
   Collaborate with vendors and other IT team members for advanced troubleshooting or procurement needs.
  </li>
  <li>
   Document technical issues, resolutions, and standard operating procedures.
  </li>
  <li>
   Bachelors degree in computer science.
  </li>
  <li>
   2+ years of experience in IT support, helpdesk, or technical support role.
  </li>
  <li>
   Hands-on experience with Microsoft 365, Active Directory, and Windows operating systems.
  </li>
  <li>
   Knowledge of cloud services such as AWS or Azure and VPN configuration.
  </li>
  <li>
   Understanding of network protocols, routers, switches, and firewalls (basic level).
  </li>
  <li>
   Strong problem-solving and communication skills.
  </li>
  <li>
   Handson with ticketing systems (e.g., Zendesk, ManageEngine ITMS).
  </li>
  <li>
   Any relevant Vendor Certification will be a plus.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Experience
  <br/>
  <br/>
 </strong>
 Certifications:
 <br/>
 <br/>
 Relevant Certifications like below will be a plus:
 <br/>
 <br/>
 <ul>
  <li>
   Microsoft 365 Certified: Fundamentals (MS-900, AZ-900)
  </li>
  <li>
   Microsoft Certified: Azure Administrator Associate (AZ-104)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Soft Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Good English communication skills.
  </li>
  <li>
   Ability to work as a team player.
  </li>
  <li>
   Continuous learner with a growth mindset.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Location &amp; Reporting:
 <br/>
 <br/>
 Location: NASTP, Cantt Lahore.
 <br/>
 <br/>
 Reports To: IT Manager
 <br/>
 <br/>
 What we offer:
 <br/>
 <br/>
 <ul>
  <li>
   Market-competitive salary
  </li>
  <li>
   Career growth opportunities
  </li>
  <li>
   Learning &amp; development programs
  </li>
  <li>
   On-the-job training
  </li>
  <li>
   Medical Coverage (IPD)
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   Paid Leaves (Annual, Casual, Sick, Marriage, Maternity, Paternity, Hajj, Bereavement)
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Old Age Benefits (EOBI)
  </li>
  <li>
   Employee engagement &amp; wellness initiatives
   <br/>
  </li>
 </ul>
</div>


Imtiaz Group (SMC Private) Ltd.

<p><b>Store Location: Lahore</b></p><p><b>Job Responsibilities:</b></p><ul><li>Provide technical support to end-users, troubleshooting hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, software applications, and peripherals.</li><li>Respond to helpdesk tickets and inquiries in a timely and efficient manner.</li><li>Collaborate with IT team members to resolve complex issues and escalate when necessary.</li><li>Perform routine system maintenance tasks and updates.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor's degree in Information Technology or related field.</li><li>2 to 3 years of proven experience in IT support roles.</li><li>Strong knowledge of computer systems, hardware, and software applications.</li><li>Excellent troubleshooting and problem-solving skills.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What is your current designation?</li><li>What is your current salary?</li><li>Have you completed your bachelor's degree?</li></ul><p>Work Location: In person</p>

IT Support

Systems Limited

<div><p><b>Key Responsibilities:</b></p>
<ul>
<li>Provide first-level technical support to end-users via phone, email, or in-person.</li>
<li>Diagnose and troubleshoot hardware and software issues on desktops, laptops, printers, and other peripherals.</li>
<li>Install, configure, and maintain operating systems, software applications, and IT equipment.</li>
<li>Assist with network troubleshooting, including LAN/WAN, Wi-Fi, and VPN connectivity issues.</li>
<li>Manage user accounts, permissions, and access within Active Directory.</li>
<li>Perform regular system updates, backups, and preventive maintenance tasks.</li>
<li>Document and track all support requests using the ticketing system, ensuring timely resolution and follow-up.</li>
<li>Provide support for mobile devices, remote access, and collaboration tools.</li>
<li>Assist in IT asset management, including inventory tracking, tagging, and procurement coordination.</li>
<li>Collaborate with other IT team members to resolve complex technical issues and improve IT processes.</li>
<li>Provide end-user training and guidance on IT best practices, systems, and tools.</li>
<li>Work in rotational shifts to ensure IT support coverage during extended hours or weekends, as required.</li>
</ul>
<p>.<b>Qualifications:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field &mdash; or equivalent practical experience.</li>
<li>2&ndash;3 years of experience in an IT Helpdesk or Technical Support role.</li>
<li>Strong working knowledge of Windows and macOS operating systems.</li>
<li>Hands-on experience in troubleshooting hardware, software, and network-related issues.</li>
<li>Familiarity with networking concepts and basic configurations (LAN/WAN, Wi-Fi, VPN).</li>
<li>Proficiency in using ticketing systems and remote support tools.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong analytical and problem-solving abilities with keen attention to detail.</li>
<li>Ability to work independently as well as collaboratively within a team.</li>
<li>Willingness to work in rotational shifts based on business requirements.</li>
</ul>
<p>.</p></div>

Specialist IT Support

MILELE

<p><b>Overview:</b><br/>We are seeking an IT Support Officer to provide technical assistance and ensure smooth operation of IT systems, hardware, software, and networks. The role includes troubleshooting, maintenance, and user support to maintain efficiency across the organization.</p><p><b>Key Responsibilities</b></p><p><b>Network &amp; System Support</b></p><ul><li>Maintain and monitor LAN/WAN connectivity and network devices.</li><li>Troubleshoot network and system issues to minimize downtime.</li><li>Manage Wi-Fi networks and ensure reliable connectivity.</li></ul><p><b>Hardware &amp; Software Support</b></p><ul><li>Install, configure, and maintain computers, printers, and peripherals.</li><li>Diagnose and resolve hardware and software issues.</li><li>Support operating systems and applications, including updates and license management.</li></ul><p><b>User Support</b></p><ul><li>Provide first- and second-level technical support to staff.</li><li>Respond to IT service requests through the helpdesk system or email.</li><li>Escalate complex issues to senior IT staff when necessary.</li></ul><p><b>Asset &amp; Security Management</b></p><ul><li>Maintain IT asset inventory and track equipment usage.</li><li>Ensure data backups and assist with data recovery when required.</li><li>Support cybersecurity and system protection measures.</li></ul><p><b>Microsoft 365 &amp; Email Administration</b></p><ul><li>Manage user accounts, permissions, and access within Microsoft 365.</li><li>Provide support for Outlook, Teams, SharePoint, and OneDrive.</li><li>Configure and troubleshoot email accounts and access issues.</li></ul><p><b>System Evaluation &amp; Maintenance</b></p><ul><li>Assist in evaluating and implementing new IT tools or equipment.</li><li>Perform regular maintenance to keep systems optimized.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>2&ndash;4 years of experience in IT support or a similar role.</li><li>Strong understanding of networking, hardware, and operating systems.</li><li>Experience with Microsoft 365 and general IT administration.</li><li>Excellent troubleshooting and communication skills.</li><li>Ability to manage multiple priorities effectively.</li></ul><p><b>Preferred Certifications (not required):</b></p><ul><li>CompTIA A+ / Network+</li><li>Microsoft Certified: Modern Desktop Administrator Associate</li><li>ITIL Foundation</li></ul><p>Job Type: Full-time</p><p>Pay: Rs90,000.00 - Rs120,000.00 per month</p><p>Application Question(s):</p><ul><li>What are your salary expectations?</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>IT Support: 2 years (Required)</li></ul><p>Work Location: In person</p>

IT Support Executive

Deskfrnd

<p><b>About the Role</b></p><p>DeskFrnd is hiring a <b>Customer Support Executive</b> to handle the UK Facilities Management helpdesk for our client. The role involves managing maintenance requests, coordinating with engineers, and ensuring efficient communication between clients, suppliers, and contractors.</p><p><b>Key Responsibilities</b></p><ul><li>Act as <b>first point of contact</b> for inbound and outbound calls from UK clients.</li><li>Log new jobs, assign engineers, and <b>update job progress</b> accurately in the system.</li><li>Coordinate with engineers and contractors for <b>hard and soft FM services</b> (electrical, plumbing, HVAC, cleaning, etc.).</li><li><b>Book and schedule PPMs and ad-hoc jobs</b> as required.</li><li>Follow up with clients for updates, confirmations, and feedback.</li><li>Prepare daily and weekly activity reports.</li><li>Communicate professionally with the UK-based operations team.</li></ul><p><b>Requirements</b></p><ul><li>Minimum <b>1 year experience</b> in <b>customer service, helpdesk, or coordination</b>.</li><li>Excellent <b>spoken and written English</b> (clear accent preferred).</li><li>Strong multitasking and organisational skills.</li><li>Confident handling <b>calls, email, and CRM systems</b>.</li><li>Familiarity with FM operations or service coordination is an advantage.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary package based on experience.</li><li>Opportunity to work directly with <b>UK facility management operations</b>.</li><li>Stable, growth-oriented career within DeskFrnd.</li></ul><p><b>Walk-In Interviews for Immediate Hiring</b></p><p>Due to project urgency, <b>no telephonic interviews</b> are being held.<br/><b>Location:</b> Allama Iqbal Town, Lahore<br/><b>Timings:</b> 1 PM &ndash; 5 PM (Tueday to Thursday)<br/><b>Contact:</b> +92 321 5424142</p><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs90,000.00 per month</p><p>Work Location: In person</p>

Customer Support Executive – UK Facilities Management Account (Onsite, Lahore)

Chahyay.com

<p><b>Job Title:</b> IT Support Officer<br/><b>Job Summary:</b><br/>The IT Support Officer is responsible for providing technical support to staff, troubleshooting hardware and software issues, and ensuring smooth IT operations across the organization. This role supports day-to-day IT needs and helps maintain the organization's IT infrastructure.</p><p><b>Key Responsibilities:</b></p><ul><li><b>Position Summary:</b></li></ul><p>The IT Support Officer is responsible for ensuring the efficient operation, maintenance, and security of the organization&rsquo;s IT systems and infrastructure. This role provides day-to-day technical support to employees, manages hardware and software installations, and resolves IT-related issues promptly to minimize downtime and enhance user productivity. The position also assists in implementing IT policies, managing system updates, and coordinating with vendors to ensure smooth technology operations across the office.</p><p><b>Key Responsibilities:</b></p><p><b>Technical Support &amp; Troubleshooting</b></p><ul><li>Serve as the first point of contact for all IT-related queries, providing technical support to staff in person, via phone, or remotely.</li><li>Diagnose and resolve hardware, software, and network issues in a timely manner.</li><li>Maintain detailed records of technical issues and resolutions to identify recurring problems and improve response efficiency.</li><li>Provide technical guidance and basic IT training to end-users when needed.</li></ul><p><b>System &amp; Network Management</b></p><ul><li>Install, configure, and maintain desktop and laptop computers, printers, scanners, projectors, and other peripherals.</li><li>Manage user accounts, permissions, email configurations, and security access in accordance with company policies.</li><li>Monitor and maintain network connectivity, Wi-Fi performance, and system backups.</li><li>Assist in the maintenance and troubleshooting of servers, routers, switches, and other networking equipment.</li></ul><p><b>Asset &amp; Inventory Management</b></p><ul><li>Maintain an updated inventory of IT assets, including equipment allocation, software licenses, and warranty details.</li><li>Ensure timely repair, replacement, or disposal of IT hardware as per company procedures.</li><li>Assist in procurement processes by evaluating IT equipment and service requirements.</li></ul><p><b>Security &amp; Compliance</b></p><ul><li>Support implementation of IT security protocols, antivirus updates, and data protection measures.</li><li>Report and escalate any security breaches or vulnerabilities to the IT Manager immediately.</li><li>Ensure compliance with corporate IT policies and standards.</li></ul><p>Job Type: Full-time</p><p>Pay: Up to Rs150,000.00 per month</p><p>Work Location: In person</p>

IT Support Officer

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IT Support Specialist

IT Support Specialist

IT Support

Specialist IT Support

IT Support Executive

Customer Support Executive – UK Facilities Management Account (Onsite, Lahore)

IT Support Officer