customer support representative Jobs in Lahore

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customer support executive Jobs in Lahore

customer support executive

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technical support associate Jobs in Lahore

technical support associate

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4nodes Technologies

System Security &amp; AdministratorCompany: 4Nodes TechnologiesLocation: Tajpura Scheme, Canal Road, Lahore (Onsite)Job Type: Full-Time (Monday&ndash;Friday)About the Role4Nodes Technologies is looking for a System Security &amp; Administrator to manage and secure our IT infrastructure. The ideal candidate should have hands-on experience in System Administration, Networking, Hardware Troubleshooting, Backups, Virtualization, and IT Security.Key Responsibilities<ul><li>Install, configure, and maintain Windows PCs and Office IT Infrastructure.</li><li>Troubleshoot Hardware, Software, Networking, and Operating System issues.</li><li>Configure and manage NAS Devices, Backups, and Virtual Machines (VMware, Hyper-V, VirtualBox).</li><li>Maintain DNS, DHCP, VPN, Wi-Fi, Routers, Switches, and Firewall configurations.</li><li>Perform System Updates, Antivirus Management, Malware Removal, and Security Monitoring.</li><li>Support Website Hosting Infrastructure, including cPanel, Cloudflare, SSL, DNS, and Website Migrations.</li><li>Maintain IT Documentation, Asset Inventory, and Security Policies.</li><li>Provide Technical Support to internal teams.</li></ul>Requirements<ul><li>Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Cyber Security, or a related field.</li><li>Minimum 1 year of experience in System Administration or IT Support.</li><li>Strong knowledge of Windows, Networking, Hardware Troubleshooting, and Endpoint Security.</li><li>Experience with NAS, Virtualization, Backups, and Hosting Environments is preferred.</li><li>Good Communication, Documentation, and Problem-Solving skills.</li><li>Must be based in Lahore and willing to work Onsite.</li></ul>Why Join Us?<ul><li>Professional and growth-oriented work environment.</li><li>Opportunity to work with Modern IT Infrastructure and Web Technologies.</li><li>Career Growth and learning opportunities.</li><li>Competitive Salary Package.</li></ul>Pay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>What are your Current Salary and Expected salary?</li><li>How many years of experience do you have as a System Security Administrator?</li></ul>Education:<ul><li>High School (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

System Security & Administrator

Physicians Revenue Group

Job Title: Fresher / MTO &ndash; Network Security Support Analyst Company: TekbooxTekboox is a US-based IT company urgently seeking fresh graduates who are passionate about starting their careers in Networking &amp; Security for the position of Fresher / MTO &ndash; Network Security Support Analyst.Job Requirements &amp; Responsibilities:<ul><li>Must have adequate English language communication skills.</li><li>The candidate should have a knowledge of networking and OS (Linux).</li><li>Understanding of information security fundamentals.</li><li>Handle L1 tickets for our customers on the service desk within the required SLA time.</li><li>Knowledge about NGFW, WAF, Vulnerability Management, Web Proxy, SIEM EDR/XDR.</li><li>Provide Security Support to the customer.</li><li>Write and maintain internal documentation for different managed security services.</li><li>Initially L1 troubleshooting across different managed security services.</li><li>Implement basic mitigation steps and escalate critical issues to higher-level.</li><li>Escalate L2/L3 tickets as needed.</li><li>Coordinate with vendor support for different solutions.</li><li>Basic understanding of change management process.</li><li>Create Daily/Weekly/Monthly reports for our Managed services</li></ul>Qualification Required:Fresh graduates with a Bachelor&rsquo;s degree in Cyber Security, Computer Science, BS IT, or related disciplines.Job Location &amp; Timing:<ul><li>Location: DHA Y Block, Phase 3, Lahore</li><li>Shift Timing: Night Shift &ndash; 6:00 PM to 3:00 AM(Onsite)</li><li>Work Mode: Onsite (5 days a week)</li></ul>Interested candidates may apply at: Saddam.hussain@tekboox.comPay: From Rs80,000.00 per monthWork Location: In person

Fresher / MTO – Network Security Support Analyst

AURMAK

Key Responsibilities<ul><li>Conduct cyber and information security assessments across IT infrastructure, cloud, applications, identity, endpoint, network, and third-party environments.</li><li>Identify security risks, control weaknesses, gaps, and practical mitigation options.</li><li>Support ISO 27001, NIST CSF, CIS Controls, PCI DSS, and local regulatory readiness activities.</li><li>Help clients understand what security controls mean in practice and how to implement them proportionately.</li><li>Review existing technical architectures and recommend secure design improvements.</li><li>Support solution design for security technologies such as IAM, MFA, firewalls, EDR, SIEM, vulnerability management, backup/recovery, DLP, email security, and cloud security controls.</li><li>Produce clear risk reports, gap assessments, control recommendations, and implementation roadmaps.</li><li>Run client workshops to gather requirements, explain findings, and agree remediation priorities.</li><li>Support incident response preparation, security policies, risk registers, asset classification, and control mapping.</li><li>Work with sales and pre-sales colleagues to scope technical work realistically and avoid delivery overcommitment.</li><li>Stay current with cyber threats, attack methods, security tooling, and regulatory or framework changes.</li></ul>Required Experience<ul><li>4 to 8 years of experience in cyber security, information security, IT infrastructure, cloud, network engineering, security engineering, SOC, GRC, or technical consulting.</li><li>Strong understanding of IT stacks, including networks, servers, endpoints, cloud platforms, identity systems, databases, and business applications.</li><li>Experience assessing risk and recommending mitigation controls.</li><li>Experience with security frameworks such as ISO 27001, NIST CSF, CIS Controls, PCI DSS, or equivalent.</li><li>Experience with technical security solution design, security architecture review, or security implementation.</li><li>Client-facing consulting experience is preferred.</li></ul>Technical Knowledge Required<ul><li>Network security: firewalls, segmentation, VPNs, IDS/IPS, and secure remote access.</li><li>Identity and access management: MFA, privileged access, role-based access, and joiner/mover/leaver processes.</li><li>Cloud security: shared responsibility, secure configuration, logging, access control, encryption, backup, and monitoring.</li><li>Endpoint and server security: EDR, patching, hardening, malware protection, and vulnerability management.</li><li>Security monitoring: SIEM, logging, alerting, incident triage, and SOC processes.</li><li>Data protection: encryption, data classification, backup, DLP, and privacy-by-design.</li><li>Risk and controls: inherent risk, residual risk, likelihood, impact, control design, control effectiveness, and remediation planning.</li><li>Secure-by-design: security requirements, architecture review, threat modelling basics, and early control integration into projects.</li></ul>Framework Knowledge<ul><li>ISO 27001: ISMS, risk assessment, Statement of Applicability, policies, controls, and internal audit readiness.</li><li>NIST Cybersecurity Framework: Identify, Protect, Detect, Respond, and Recover.</li><li>CIS Controls: practical technical safeguards and prioritised control implementation.</li><li>PCI DSS: useful where clients handle payment card data.</li><li>NIS CAF / NCSC-style principles: governance, risk management, asset management, supply chain, incident response, and resilience.</li><li>Information Security Framework or local regulatory knowledge.</li></ul>Skills and Behaviours<ul><li>Strong analytical thinking with the ability to separate symptoms from root causes.</li><li>Able to explain technical risk in plain English to non-technical stakeholders.</li><li>Practical mindset, recommending controls that fit the client's size, budget, maturity, and risk exposure.</li><li>Good documentation and report-writing discipline.</li><li>Comfortable running workshops, technical interviews, and findings readouts.</li><li>Able to balance security ideals with business reality.</li><li>Trustworthy, calm, and credible with client stakeholders.</li></ul>Pay: From Rs500,000.00 per monthWork Location: Hybrid remote in Lahore

Cyber Security Technical Consultant / Security Specialist

TSL (Pvt.) Ltd

TSL pvt ltd is urgently hiring a &quot; Sales &amp; Support Executive&quot; for its fast growing Travel IT industry.Experience: 1-2 years in the same field.Email: jobs@travelport.com.pkLocation: Lahore Job Responsibilities: - Analyze &amp; Identify new Sales opportunities.- Establish &amp; Maintain good relationship with clients.- Support in providing desired product service &amp; training.Skills Set: - Strong communication skills- Proactive- Team Player- Must be a graduate- Own conveyance is a must.Work Location: In person

Travel Consultant- Sales

TechnoBIZ

Key ResponsibilitiesSales &amp; Business Development<ul><li>Identify prospective clients.</li><li>Generate qualified leads.</li><li>Offer support and assistance to exisiting clients .</li><li>Follow up with prospects. Regarding payments and sale invoices</li><li>Deliver cybersecurity solution presentations.</li><li>Close sales opportunities.</li><li>Achieve assigned revenue targets.</li><li>Understand customer IT infrastructure.</li><li>Recommend suitable cybersecurity solutions.</li><li>Coordinate with technical teams for solution design.</li><li>Maintain long-term customer relationships.</li><li>Handle customer concerns.</li><li>Conduct account reviews.</li><li>Ensure customer retention.</li></ul>Educational QualificationBachelor's Degree in:<ul><li>Cyber Security</li><li>Computer Science</li><li>Information Technology</li><li>Business Administration (with technical background)</li></ul>Experience<ul><li>2&ndash;4 years of Technical Sales experience, preferably in cybersecurity, networking, cloud solutions, or enterprise IT.</li></ul>Knowledge<ul><li>Cybersecurity solutions</li><li>Firewalls</li><li>Endpoint Security</li><li>Networking protocols</li><li>Proposal Development</li><li>Skills</li><li>Consultative Selling ,Negotiation and Analytical Thinking</li></ul>Industry<ul><li>Computer and Network Security</li></ul>Employment TypeFull-timeEdit job descriptionJob Type: Full-timePay: Rs60,000.00 - Rs125,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Lead Generation Executive

An-Naafia M&T (Pvt) Ltd

Job Title: Business Development Intern (Night Shift)Location: AB Heights, KB Colony, New Airport Road, 3rd Floor, Office 3Shift: 8:00pm - 5:00amAbout the Role:Softbitrix is looking for an enthusiastic and motivated Business Development Intern to join our team. This internship is ideal for fresh graduates or individuals looking to start their career in IT sales and business development. The selected candidate will gain hands on experience in client acquisition, proposal writing, LinkedIn outreach, and sales strategies while working alongside experienced professionals.Key Responsibilities:<ul><li>Assist in generating new business opportunities through Upwork, LinkedIn, and other online platforms.</li><li>Prepare customized proposals based on client requirements.</li><li>Support LinkedIn outreach campaigns and lead generation activities.</li><li>Research potential clients and identify new business opportunities.</li><li>Follow up with prospects and maintain client communication.</li><li>Help maintain records of leads, proposals, and client interactions.</li><li>Work with the business development team to understand client requirements and prepare suitable solutions.</li><li>Achieve assigned targets and contribute to the team's business development goals.</li><li>Learn and implement effective sales and client engagement strategies.</li></ul>Requirements:<ul><li>Fresh graduates or candidates with up to 6 months of experience are encouraged to apply.</li><li>Basic knowledge of Upwork and proposal writing is preferred.</li><li>Familiarity with LinkedIn outreach and lead generation strategies is an advantage.</li><li>Strong written and verbal communication skills.</li><li>Willingness to learn and adapt in a fast paced environment.</li><li>Ability to work under pressure and meet assigned targets.</li><li>Basic knowledge of the software development industry will be a plus.</li><li>Proficiency in MS Office and online communication tools.</li></ul>Salary &amp; Benefits:<ul><li>Stipend up to PKR 15,000 per month, depending on skills and performance.</li><li>Attractive performance based commission.</li><li>Hands on training and mentorship from experienced professionals.</li><li>Opportunity for permanent employment based on performance.</li><li>Career growth in IT sales and business development.</li></ul>How to Apply:Interested candidates can send their updated CV to hr@softbitrix.com with the subject line Business Development Intern Application.Work Location: In person

Business Development Intern

Imperial limited

We are looking for a proactive and detail-oriented Management Intern (Supply Chain) to support our Supply Chain team in daily operations. This internship offers hands-on experience in procurement, inventory management, logistics, vendor coordination, and supply chain planning. It is an excellent opportunity for students or fresh graduates who want to build a career in supply chain management.Key Responsibilities<ul><li>Assist in procurement and purchasing activities.</li><li>Support inventory monitoring and stock record management.</li><li>Coordinate with vendors and suppliers regarding orders and deliveries.</li><li>Help prepare purchase orders, delivery schedules, and supply chain reports.</li><li>Track incoming and outgoing shipments and update records.</li><li>Maintain accurate documentation of procurement and inventory transactions.</li><li>Assist in analysing supply chain data and preparing reports.</li><li>Support warehouse and logistics operations when required.</li><li>Coordinate with internal departments to ensure timely material availability.</li><li>Perform other supply chain and administrative tasks assigned by the supervisor.</li></ul>Hard Requirements<ul><li>Bachelor's degree in Supply Chain Management.</li><li>Basic understanding of supply chain, procurement, inventory, and logistics.</li><li>Proficiency in Microsoft Excel, Word, and PowerPoint.</li><li>Strong analytical and problem-solving skills.</li><li>Good communication and organisational skills.</li><li>Ability to manage multiple tasks and meet deadlines.</li></ul>What We Offer<ul><li>Practical exposure to end-to-end supply chain operations.</li><li>Hands-on experience in procurement, inventory, and logistics.</li><li>Mentorship from experienced supply chain professionals.</li><li>Opportunity to work on real business projects.</li><li>Professional development and learning opportunities.</li><li>Potential for future full-time employment based on performance.</li></ul>Pay: Rs30,000.00 per monthWork Location: In person

Management Intern (Supply Chain)

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