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it support technician

Magnatec Systems Private Limited

Job Overview:We are seeking an experienced and highly skilled IT Support Executive with at least 3 years of hands-on experience in managing and troubleshooting IT systems. The ideal candidate will have in-depth technical knowledge, strong problem-solving abilities, and the capability to ensure smooth and secure IT operations across the organization.Key Responsibilities:<ul><li>Provide technical support for hardware, software, and network issues (onsite &amp; remote)</li><li>Install, configure, and maintain operating systems, applications, and IT equipment</li><li>Troubleshoot and resolve complex IT problems in a timely manner</li><li>Administer user accounts, permissions, email setups, and security configurations</li><li>Maintain and monitor network devices (routers, switches, firewalls)</li><li>Ensure regular backups, disaster recovery readiness, and data security compliance</li><li>Keep IT asset inventory updated and ensure proper documentation</li><li>Collaborate with vendors for procurement, repairs, and system upgrades</li><li>Apply system updates, patches, and security fixes regularly</li><li>Train and assist staff in using IT systems effectively and securely</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field</li><li>Minimum 3 years of proven IT support experience in a corporate environment</li><li>Strong knowledge of Windows, Microsoft Office Suite, and system administration</li><li>Proficiency in networking (LAN, WAN, VPN, TCP/IP)</li><li>Experience with hardware troubleshooting (PCs, printers, servers, network devices)</li><li>Knowledge of IT security best practices and backup strategies</li><li>Familiarity with Active Directory &amp; Microsoft 365 administration</li><li>Excellent problem-solving, communication, and interpersonal skills</li><li>Ability to work independently and handle multiple tasks efficiently</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs65,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

IT Support Excutive

Retail/Hospitality Sector

The IT Support Officer is responsible for providing technical support, maintaining IT systems, and ensuring smooth operation of hotel technology infrastructure. The role involves supporting staff with hardware, software, and network issues, while also ensuring guest-facing systems (Wi-Fi, TV, POS, booking systems, etc.) function seamlessly.Benefits:<ul><li>Meal provided by the Company</li><li>Company provided Accommodation</li><li>Medical (as per company policy)</li><li>Annual Bonuses</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Accounts: 2 years (Preferred)</li></ul>Work Location: In person

IT Support Officer

Compass Training and Consultancy Pvt. Ltd.

ROLE AND RESPONSIBILITIES&#61623; Managing IT support tickets and service requests in the ITSM system: Efficiently manage and resolve ITsupport tickets and service requests. Ensure timely follow-up and resolution to maintain a high level ofend user satisfaction. Track and document all incidents and requests in the IT Service Management (ITSM)system, ensuring accurate records for future reference and analysis.&#61623; Develop knowledge base to assist end users: Create and maintain a comprehensive knowledge base toprovide end users with self-help resources. This includes documenting common issues, solutions, and bestpractices to improve user experience and reduce support ticket volume.&#61623; Rolling out software updates: Coordinate and execute the deployment of software updates across theorganization's end points. Ensure that all systems are up to date with the latest patches and updates,thereby minimizing security vulnerabilities and enhancing performance. Evaluate and validate updatesprior to widespread deployment to prevent potential issues.&#61623; Remediate known vulnerabilities on end points: Identify and address known vulnerabilities on end-userdevices. Implement security measures to protect systems from potential threats. Conduct regular auditsand vulnerability assessments to ensure continuous protection against emerging risks.&#61623; Respond to security incidents in a timely manner: Act as the first line of defence in responding to securityincidents. Investigate and analyse security breaches, providing immediate and effective remediation.Collaborate with the Head of Infrastructure to develop and implement strategies to prevent futureincidents.&#61623; Onboarding and offboarding employees: Facilitate the onboarding and offboarding process for employees.Set up new user accounts, configure hardware and software, and ensure access to necessary resources.Decommission accounts and retrieve equipment from departing employees, thereby maintaining datasecurity and integrity.&#61623; Occasionally assist head of infrastructure on projects when needed: Provide support to the Head ofInfrastructure on various projects. This may include network upgrades, server installations, and otherprojects aimed at enhancing the organization's IT capabilities.QUALIFICATIONS AND EDUCATION REQUIREMENTS&#61623; Bachelor&rsquo;s in computer science, Information Technology, or related fieldCertifications (Preferred but not mandatory):&#61623; Microsoft Certified: Modern Desktop Administrator Associate&#61623; CompTIA A+ / Network+ / Security+&#61623; ITIL Foundation Certification&#61623; Microsoft 365 Certified: Fundamentals or equivalentKEY REQUIREMENTS&#61623; Proven 3-4 years&rsquo; experience in IT support or a similar role.&#61623; Strong knowledge of ITSM systems and best practices.&#61623; Proficient in rolling out software updates and managing end-point security.&#61623; Proficient in Microsoft 365 user management, Intune device management, and basic Exchangeadministration.&#61623; Excellent problem-solving and analytical skills.&#61623; Effective communication and people skills.&#61623; Ability to work independently and as part of a team.&#61623; Microsoft certifications are a plus.&#61623; If Microsoft Certified it would be a PlusJob Type: Full-timePay: From Rs130,000.00 per monthApplication Question(s):<ul><li>Timings are 11am-8pm in Arfa Karim Toweres (Monday- Friday), does that work for you?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT Support Analyst : 4 years (Required)</li></ul>Location:<ul><li>Lahore Ferozepur Road (Preferred)</li></ul>Work Location: In person

IT Support Analyst

EvolversTech

We are seeking a motivated and technically proficient individual to join our team as an Associate IT Support and Networking Specialist. The successful candidate will provide essential support for our IT infrastructure and assist in maintaining a seamless and secure network environment. This role is ideal for someone with a passion for technology, excellent problem-solving skills, and a desire to grow in the field of IT support and networking.Responsibilities:IT Support:Respond to user inquiries, troubleshoot hardware and software issues, and provide timely resolutions. Assist in the installation, configuration, and maintenance of desktops, laptops, and peripheral devices. Collaborate with end-users to ensure efficient use of technology resources.Networking:Assist in the design, implementation, and maintenance of the company's network infrastructure. Monitor network performance, troubleshoot connectivity issues, and implement necessary adjustments. Contribute to the planning and execution of network upgrades and expansions.Security: Implement and maintain security measures to protect the organization's data and systems. Assist in the development and enforcement of IT security policies and procedures. Participate in the investigation and resolution of security incidents.Documentation: Create and update documentation for IT processes, configurations, and troubleshooting procedures. Maintain an inventory of hardware, software, and network assets.Collaboration: Work closely with cross-functional teams to address IT-related challenges and contribute to the overall success of projects. Provide technical assistance and training to end-users as needed.Qualifications:<ul><li>Associate degree in Information Technology, Networking, or a related field.</li><li>Basic understanding of IT support principles and networking concepts.</li><li>Familiarity with Windows and Linux operating systems.</li><li>Knowledge of TCP/IP, DNS, DHCP, and other networking protocols.</li><li>Strong problem-solving and communication skills.</li><li>Ability to work independently and collaboratively in a dynamic environment.</li></ul>Preferred Skills:<ul><li>Experience with Active Directory and Group Policy.</li><li>Basic knowledge of cybersecurity best practices.</li><li>Familiarity with virtualization technologies (e.g., VMware, Hyper-V).</li></ul>Job Type: Full-timePay: From Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Associate IT Support and Networking Engineer

nullBrainer

Keep daily office operations smooth across HR support, basic IT troubleshooting, small-item procurement, and facilities coordination.Key Responsibilities<ul><li>HR/Admin: Assist with recruitment coordination, onboarding, attendance/leave tracking, letters, employee records, payroll support, and confidentiality.</li><li>IT Support (Basic): Troubleshoot laptops (OS/driver install, Wi-Fi/printing, malware cleanup), create/close support tickets, prep new user machines, asset-tagging &amp; handovers, warranty/RMA follow-ups.</li><li>Procurement &amp; Inventory: Source quotes (3-quote method), raise PR/PO, maintain stock of headphones, mice, USB drives, docking stations, printers; keep issuance logs and reorder levels.</li><li>Facilities &amp; Maintenance: Log issues; schedule and supervise woodwork/carpentry, wall paint/patching, plumbing, and electrical jobs; verify quality and close work orders; enforce basic HSE.</li><li>Documentation &amp; Vendor Mgmt: Maintain checklists, asset registers, GRNs, service reports; evaluate vendors on price, quality, and delivery.</li></ul>Requirements<ul><li>1&ndash;3 years in Admin/HR or Office Ops; diploma/degree preferred.</li><li>Working knowledge of MS Excel/Google Sheets, HRMS basics, email/Teams/Slack.</li><li>Hands-on with Windows setup (drivers, imaging/cloning basics) and printers.</li><li>Clear communication, vendor negotiation, and task prioritization.</li></ul>Job Type: Full-timeWork Location: In person

Assitant Admin and HR

Cyngro

1- We are looking for a Provided IT support and infrastructure maintenance, including troubleshooting, security, and user assistance. for our BPO &amp; Software House.2- Lives Near By Wapda Town/Johar Town.3- Can Join Immediately.Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

IT Support & Network Assistant

Mindstream

Job Opportunity: ICS Cybersecurity TechnicianLocation: Qatar (both inside and outside candidates are acceptable)We are hiring ICS Cybersecurity Technicians to support OT/ICS cybersecurity operations in Qatar&rsquo;s leading petrochemical facilities. This is a hands-on role in a 24/7 industrial environment, focusing on preventive and corrective maintenance of OT assets, cybersecurity fieldwork, and compliance with safety and operational standards.Key Responsibilities<ul><li>Perform preventive and corrective maintenance (PM &amp; CM) for OT assets (DCS, SIS, ICS).</li><li>Apply patches and antivirus updates on OT assets.</li><li>Support backup, recovery, and disaster recovery processes.</li><li>Conduct field inspections, mark-ups, and as-built documentation.</li><li>Carry out ICS cybersecurity fieldwork, including:</li><li>Network and power cable troubleshooting and installations.</li><li>Cybersecurity cabinet maintenance and housekeeping.</li><li>Installation and replacement of DCS/SIS/ICS cybersecurity assets.</li><li>Cable labeling, power supply connections, and KVM setup.</li><li>Support physical hardening of OT assets (USB locks, access control).</li><li>Perform user access control validation and log collection.</li><li>Coordinate with maintenance teams for cybersecurity updates on non-DCS assets.</li><li>Ensure compliance with safety procedures, PTW (Permit to Work), and company policies.</li></ul>Qualifications &amp; Experience<ul><li>Degree or 3-year Diploma in Engineering, Computer Science, IT, Electrical, Instrumentation, Automation, Mechatronics, or Cybersecurity.</li><li>Minimum 3 years&rsquo; experience in Oil &amp; Gas / Petrochemicals with a focus on ICS/OT cybersecurity.</li><li>Preferred: 5+ years&rsquo; experience in ICS/OT cybersecurity within Oil &amp; Gas.</li><li>Certifications (preferred but not mandatory):</li><li>CCNA / Network+</li><li>CEH / CompTIA Security+ / CySA+</li><li>Strong knowledge of networking fundamentals, Windows &amp; Linux administration.</li><li>Excellent field troubleshooting, documentation, and communication skills.</li></ul>Job Type: Full-timeWork Location: In person

ICS Cybersecurity Technician -QR

Explore 1063+ It support technician in Lahore this September. Find roles across top companies and apply now to boost your career.