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customer service representative Jobs in Dubai

customer service representative

hospital receptionist

Naji Aldakhil Medical Center LLC

Key Responsibilities:<ul><li>Welcome patients with a friendly and professional attitude.</li><li>Register patients accurately in the system.</li><li>Check insurance eligibility and coverage.</li><li>Ensure correct billing and payment processing.</li><li>Schedule, confirm, and manage patient appointments.</li><li>Answer phone calls and assist with patient inquiries in both Arabic and English.</li><li>Maintain patient confidentiality and handle documents securely.</li><li>Support doctors, nurses, and other staff with administrative tasks.</li><li>Ensure smooth patient flow within the clinic/hospital.</li></ul>Requirements:<ul><li>Female, fluent in Arabic and English (spoken and written).</li><li>Previous experience as a Medical Receptionist in a clinic or hospital.</li><li>Strong analytical skills and attention to detail.</li><li>Knowledge of medical billing and appointment systems.</li><li>Positive attitude and excellent communication skills.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per monthApplication Question(s):<ul><li>What is your expected Salary?</li></ul>Experience:<ul><li>Medical Receptionist: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Medical Receptionist (Arabic Female)

Kayla Medical & Aesthhetic Centre

We are looking to hire a medical receptionist with excellent organizational and administrative skills. Medical receptionists are expected to be compassionate and discrete with superb time management and record-keeping skills.To ensure success, medical receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.Medical Receptionist Responsibilities:<ul><li>Greet and attend to patients in person and over the phone.</li><li>Professionally assist doctors, staff, visitors, and patients.</li><li>Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.</li><li>Answer all phone calls in a professional and courteous manner.</li><li>Perform all duties within HIPAA regulations.</li><li>Maintain confidentiality of all doctor, staff, and patient information.</li><li>Schedule appointments between doctors and patients.</li><li>Liaise between medical departments with discretion and professionalism</li><li>Adhere to policy and procedures during all activates.</li><li>Assist with admissions/treatment as per agreed protocols.</li><li>Ensure that stock levels are adequate and orders are made timeously.</li><li>Communicate medical results to patients under clinical supervision.</li><li>Complete accurate documentation of patient visits.</li></ul>Medical Receptionist Requirements:<ul><li>Bachelors degree (advantageous).</li><li>Administration certification (essential).</li><li>2 years of experience at a healthcare facility in a medical receptionist role (essential).</li><li>Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding (highly advantageous).</li><li>Innovative thinker with strong conceptual and problem-solving skills.</li><li>Meticulous attention to detail with the ability to multi-task.</li><li>Strong organizational, administrative, and planning skills.</li><li>Ability to work under pressure and react effectively to emergency situations.</li><li>Ability to use discretion while working with sensitive information.</li><li>Excellent documentation, communication, and IT skills.</li><li>Passionate about healthcare excellence.</li></ul>Job Type: Full-timeExperience:<ul><li>medical field : 1 year (Required)</li></ul>Language:<ul><li>Hindi and English (Required)</li></ul>

Female medical receptionist

QUEENS MEDICAL CENTER

Receptionist &ndash; Dental &amp; Dermatology ClinicKey Responsibilities:<ul><li>Greet and welcome patients in a professional and friendly manner.</li><li>Manage patient registration, update personal and insurance details, and maintain accurate records.</li><li>Schedule, confirm, and reschedule patient appointments using the clinic system.</li><li>Answer phone calls, WhatsApp, and email inquiries promptly.</li><li>Provide patients with information about treatments, promotions, and aftercare instructions.</li><li>Coordinate patient flow between reception, doctors, and treatment rooms.</li><li>Handle billing, invoicing, and payment collection (cash, card, or insurance).</li><li>Process insurance documents, pre-approvals, and claims where applicable.</li><li>Follow up with patients to confirm attendance and ensure satisfaction after visits.</li><li>Maintain a clean and welcoming reception area.</li><li>Assist with administrative tasks such as preparing daily reports and supporting marketing activities.</li></ul>Requirements:<ul><li>Previous experience as a Receptionist in a medical, dental, or dermatology clinic (preferred).</li><li>Excellent communication and customer service skills.</li><li>Proficient in MS Office and clinic management software.</li><li>Fluent in English (Arabic or other languages is an advantage).</li><li>Ability to multitask, stay organized, and work under pressure.</li><li>Presentable and professional appearance.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Expected Salary </li><li>Date of joining </li></ul>Experience:<ul><li>Receptionist : 2 years (Required)</li></ul>Language:<ul><li>Tagalog (Preferred)</li><li>English (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Medical Receptionist

Noble Veterinary Clinics

We are looking for a Veterinary Receptionist.If you are an honest, hard-working, self-motivated superstar, keep reading.We love to work with hungry individuals with big goals, optimists, and team players who are humble yet confident. Experience is good but a willingness to learn more is priceless. If you are a great communicator and looking for an opportunity, NOT a job, we may just be the perfect fit.What You&rsquo;ll Do:<ul><li>Welcome and assist clients with warmth and professionalism</li><li>Answer calls, respond to emails, and manage inquiries effectively</li><li>Schedule appointments and maintain accurate calendars</li><li>Handle admin tasks including data entry, filing, and record management</li><li>Keep the reception area organized and presentable</li><li>Assist with office operations such as ordering supplies and coordinating deliveries</li><li>Share information about our services and policies</li><li>Support the team in day-to-day operations as needed</li></ul>What We&rsquo;re Looking For:<ul><li>Previous experience in a receptionist, front desk, or admin role (preferred)</li><li>Excellent communication skills, both written and verbal</li><li>Strong organizational and multitasking ability</li><li>Comfortable with Microsoft Office (Word, Excel, Outlook) and office software</li><li>Professional appearance and a positive, customer-focused attitude</li><li>Ability to work independently and within a team</li></ul>Details:<ul><li>Job Type: Full-time</li><li>Language: English (Required)</li></ul>If you&rsquo;re ready to be part of a dynamic veterinary team and grow with us, kindly send your CV.Job Type: Full-timeApplication Question(s):<ul><li>What are your salary expectations? (AED)</li><li>Can you start immediately?</li></ul>

Veterinary Receptionist

VEGA INTERNATIONAL

The Role
 Job Description: We are looking for a Front Office Executive (Hindi Speaking) with prior clinic/hospital experience to join a reputed medical facility in Dubai. The candidate will be the first point of contact for patients, ensuring smooth front-desk operations, patient coordination, and excellent customer service. Responsibilities: • Greet and assist patients and visitors at the reception. • Handle patient registration, appointments, and scheduling. • Answer phone calls, respond to inquiries, and provide accurate information. • Coordinate with doctors, nurses, and other departments for patient care. • Manage billing, invoicing, and payment collections. • Maintain patient records and update the clinic management system. • Ensure the reception area is presentable and organized. • Provide administrative support as required. Requirements: • Minimum 1–2 years of experience in a clinic/hospital front office role in Dubai. • Must be fluent in Hindi and English (knowledge of Arabic is a plus). • Strong communication and interpersonal skills. • Familiarity with clinic management software and billing systems. • Presentable, professional, and patient-focused. • Ability to multitask and handle pressure in a busy environment. Benefits: • Salary: AED 2,500 – 3,000 (depending on experience). • Other benefits as per UAE labor law.
 
Requirements
 Candidate Profile – Front Office Executive (Hindi Speaking) Education: • Diploma or Bachelor’s degree in Business Administration, Healthcare Management, or related field. Experience: • Minimum 1–2 years of front office/receptionist experience in a clinic or hospital in Dubai. • Experience with patient handling, appointment booking, and billing. Skills & Competencies: • Fluency in Hindi and English (Arabic is an added advantage). • Proficient in MS Office and clinic management software. • Strong communication and customer service skills. • Presentable, organized, and professional demeanor. • Ability to multitask and work under pressure in a fast-paced clinical setting. Personal Attributes: • Patient-friendly and approachable. • Team player with adaptability to clinic workflow. • Attention to detail with good problem-solving skills.
 
About the company
 Vega offers expert consultancy in migration, healthcare recruitment, education, logistics, and business solutions, driving global success.

Front Office Executive

The Role
 Job Summary: We are looking for a female Front Office Executive with prior clinic or healthcare front office/reception experience in the UAE. The candidate must have knowledge of medical insurance processes, coding, and billing. She will be the first point of contact for patients and visitors, ensuring a professional, welcoming, and efficient reception experience. Key Responsibilities: • Greet and assist patients and visitors in a professional and friendly manner. • Manage appointment scheduling, patient registration, and follow-ups. • Handle phone calls, emails, and patient inquiries. • Process insurance claims, verify coverage, and manage approvals/rejections. • Ensure accurate coding and billing for patient services. • Coordinate with doctors, nurses, and other departments for smooth clinic operations. • Maintain patient records and confidentiality as per UAE healthcare standards. • Manage payments, receipts, and daily cash reconciliation. Requirements: • Female candidates only. • Minimum 2 years of front office or receptionist experience in a UAE clinic/hospital. • Knowledge of insurance procedures, coding, and billing is mandatory. • Excellent communication skills in Hindi and English (Arabic is a plus). • Proficient in MS Office and clinic management software. • Presentable, customer-focused, and organized. Compensation & Benefits: • Salary: AED 2,500 – 3,000 (depending on experience). • Other benefits as per UAE labor law.
 
Requirements
 Candidate Profile – Front Office Executive (Female) Education: • Bachelor’s degree or Diploma (preferred in Administration, Healthcare, or related field). Experience: • Minimum 2 years’ experience in a clinic or hospital front office/reception in the UAE. • Hands-on experience with medical insurance claims, approvals, and coding. Skills & Competencies: • Strong knowledge of medical insurance processes and coding. • Proficiency in MS Office and clinic management software. • Excellent communication skills in Hindi and English (Arabic is a plus). • Patient handling, appointment scheduling, and customer service skills. • Ability to multitask and work under pressure in a busy clinic environment. Personal Attributes: • Female, presentable, and professional demeanor. • Strong organizational skills and attention to detail. • Patient-focused, approachable, and reliable. Other Requirements: • Currently in UAE (preferred). • Familiarity with UAE healthcare regulations and insurance practices.
 
About the company
 Vega offers expert consultancy in migration, healthcare recruitment, education, logistics, and business solutions, driving global success.

Front Office Executive (Female)

Brows and More Salon

&#10024; We&rsquo;re Hiring: Salon Receptionist &#10024;We are looking for a friendly, organized, and customer-focused Salon Receptionist to join our team. If you have great communication skills, a welcoming personality, and love creating a smooth experience for clients, we&rsquo;d love to meet you!Responsibilities:<ul><li>Greet clients warmly and ensure they feel welcome</li><li>Manage bookings, appointments, and scheduling</li><li>Answer phone calls, WhatsApp, and respond to inquiries</li><li>Maintain client records and update systems accurately</li><li>Handle payments, billing, and daily cash closing</li><li>Assist with client forms and ensure salon policies are followed</li><li>Support the team with general front desk duties</li></ul>Requirements:<ul><li>Previous receptionist or customer service experience preferred</li><li>Strong communication and organizational skills</li><li>Basic computer knowledge &amp; ability to manage booking systems</li><li>Friendly, professional, and well-groomed appearance</li><li>Ability to multitask in a busy salon environment</li></ul>What We Offer:<ul><li>Competitive salary and benefits</li><li>Training and growth opportunities</li><li>A positive and supportive work environment</li><li>Staff discounts on services and products</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthExperience:<ul><li>salon receptionist: 1 year (Required)</li></ul>

Salon Receptionist/Assistant

Explore 129+ Hospital receptionist in Dubai this September. Find roles across top companies and apply now to boost your career.