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hospitality associate

Address Hotels + Resorts

<div>
 
 
 ABOUT THE COMPANY
 
 
 
 Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.
 
 
 
 
 
 Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service.
 
 
 
 
 
 Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline &lsquo;Where Life Happens&rsquo;, Address offers its guests opportunities to celebrate life and its most cherished moments. It&rsquo;s the ultimate Address.
 
 
 
 
 
 
 ABOUT THE FUNCTION
 
 
 
 
 
 
 This function is to ensure exceptional Guest Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless service experience. Ensure that each guest becomes a happy fan of our hotels, by delighting them from welcome until farewell.
 
 
 
 
 
 
 
 
 
 WHAT YOU WILL NEED TO SUCCEED
 
 
 
 
 
 <ul>
 <li>
 Genuine service personality, with high EQ.
 </li>
 <li>
 Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.
 </li>
 <li>
 A minimum of one-year experience in a similar position in a 5-star hospitality company.
 </li>
 <li>
 A strong command of both written and spoken English is required; additional language is an asset.
 </li>
 </ul>
 
 
 
 
 
 PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST
 
 
 <ul>
 <li>
 Conduct all operational tasks in Spa Service while living up to service standards and procedures.
 </li>
 <li>
 Go the extra (s)mile where you can.
 </li>
 <li>
 Prevent complaints and ensure adequate service recovery where needed.
 </li>
 <li>
 Pro-actively communicate with fellow Ambassadors, always with the Guest&rsquo;s interests at heart.
 </li>
 </ul>
 
 
 
 
 
 COMPETENCIES
 
 
 <ul>
 <li>
 Put Customer First
 </li>
 <li>
 Drive for Results
 </li>
 <li>
 Learning
 </li>
 <li>
 Resilience
 </li>
 <li>
 Adaptability
 </li>
 </ul>
 
 
 
 
 
 WHAT WE BELIEVE IN
 
 
 
 At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.
 
 
 
 
 
 
 Customer Focus
 
 
 
 Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.
 
 
 
 
 
 
 Ownership Mindset
 
 
 
 No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.
 
 
 
 
 
 
 Fast Paced
 
 
 
 Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.
 
 
 
 
 
 
 Talent and Tenacity
 
 
 
 Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.
 
 
 
 
 
 
 Adaptability
 
 
 
 We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.
 
</div>

Role in Spa | Spa Therapist

Marriott International

<div>
 
 Additional Information
 
 European Language Speaker
 
 
 
 Job Number
 
 25137297
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Grosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
 
 
 From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Relations Assistant

Wecord London

Job Description: Customer Service AssociateDate posted: 8 August 2025 Pay: From 4,000.00 AED per month Job Type: Full-timeAbout Wecord LondonWecord London is a luxury lifestyle brand founded in 2018, specializing in jewellery, watches, perfumes, and accessories. Our mission is to create empowering designs that resonate with a global audience. As we continue to grow in the UAE, we are seeking a Customer Service Associate to join our office in Business Bay, Dubai.Job SummaryAs a Customer Service Associate, you will be the first point of contact for our clients, ensuring a seamless and premium customer experience. You will handle inquiries, resolve issues, and provide after-sales support that reflects the luxury and quality of the Wecord brand. This role requires fluency in both Arabic and English to effectively serve our diverse clientele.Key Responsibilities<ul><li>Customer Support: Respond to client inquiries via phone, email, live chat, and social media in a timely and professional manner.</li><li>Issue Resolution: Manage and resolve customer complaints with empathy, efficiency, and discretion.</li><li>Order Management: Assist customers with online orders, returns, exchanges, and tracking updates.</li><li>Brand Representation: Provide product knowledge and guidance that reflects the luxury standards of Wecord London.</li><li>Client Relationships: Build and maintain positive relationships with clients, ensuring long-term satisfaction and loyalty.</li><li>Collaboration: Work closely with sales, logistics, and marketing teams to deliver an exceptional customer journey.</li><li>Documentation: Maintain accurate records of customer interactions in CRM systems.</li></ul>Qualifications<ul><li>Proven experience in customer service, preferably in luxury retail, hospitality, or e-commerce.</li><li>Fluency in Arabic and English (both written and spoken) is mandatory.</li><li>Strong interpersonal and communication skills, with the ability to adapt to a multicultural client base.</li><li>Ability to handle challenging situations with professionalism and tact.</li><li>Proficiency in using customer service platforms, CRM, and Microsoft Office Suite.</li><li>Strong organizational and multitasking abilities.</li></ul>Preferred Qualifications<ul><li>Experience in luxury retail or jewellery is a plus.</li><li>Knowledge of additional languages is an advantage.</li></ul>What We Offer<ul><li>Competitive salary with performance-based incentives.</li><li>Opportunities for career growth and professional development.</li><li>A collaborative, elegant, and supportive work environment in our Dubai office.</li><li>Employee discounts on our exclusive collections.</li></ul>Job Types: Full-time, PermanentPay: From AED4,000.00 per monthApplication Question(s):<ul><li>Can you easily and regularly travel to work at Business Bay, Dubai?</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>customer service: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li><li>French (Preferred)</li></ul>License/Certification:<ul><li>Work Visa (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Customer Service Executive

GENIE

The Role
 My client is looking for a confident, sales-driven team member to join as a Sales Coordinator / Call Centre Associate. You’ll be the first point of contact for clients, handling enquiries, making outbound calls, and encouraging customers to book and return for more premium beauty treatments and wellness services. What you’ll do: * Answer calls, WhatsApps & emails with professionalism and warmth * Reach out to existing clients to upsell treatments & packages * Manage bookings and follow up to ensure a smooth client journey * Hit sales targets while delivering exceptional customer service
 
Requirements
 What you'll need: * Experience in sales, customer service, or call centre roles (beauty/aesthetics industry preferred) * Confident, persuasive communicator and not afraid of getting on the phone * Driven, target focused and passionate about customer care
 
About the company
 Genie is a highly specialist recruitment company covering the consumer industry. Born from a pure passion for the sector we work tirelessly to match the right candidates for the role and work in a partnership approach with our clients. We have built up years of experience and have a deep understanding of the challenges for both candidates and clients. Our specialist areas cover: FMCG, Retail, E-Commerce/Apps, Food & Beverage and Hospitality Sectors. Regions: Middle East, North Africa & Asian Markets.

Sales Coordinator / Call Centre Associate

Jumeirah

<div>
 
 
 
 About Jumeirah &amp; the Hotel:
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 Jumeirah Beach Hotel, Dubai&rsquo;s premier lifestyle and family-friendly destination, is located on Jumeirah Beach Road just 15km from the city centre and 25km from Dubai International Airport. Since its opening in 1997, this landmark property, characterised by its iconic wavelike silhouette and renowned fa&ccedil;ade, stands proudly on Dubai's most exclusive private beachfront.&nbsp; &nbsp;
 
 
 With 599 sea-facing rooms and suites and 19 private villas, Jumeirah Beach Hotel provides access to the very best leisure, health and wellness facilities for all our guests, including the award-winning Talise Spa, state-of-the-art J Club fitness and wellness centre, and Sinbad&rsquo;s Kids Club, as well as extensive conference and banqueting facilities. The beach resort also boasts a wide choice of dining options, including signature outlet Bastion, recently rated as one of the top restaurants recognised in the prestigious Gault&amp;Millau UAE Guide 2022.
 
 
 
 About the Job:
 
 
 
 An opportunity has arisen for a
 
 PR &amp; Marketing Manager&nbsp;
 
 to join our Marketing team in&nbsp;
 
 Jumeirah Beach Hotel
 
 . As with all colleagues within the Marketing Department, the PR &amp; Comms Manager will play an essential part in actively contributing towards the department&rsquo;s purpose:
 
 
 &ldquo;Define and implement Jumeirah Beach Hotel&rsquo;s marketing and communications strategy, providing vision, framework, and marketing assistance to all hotel departments, including Sales, Revenue, Spa, F&amp;B, C&amp;I, and Sports &amp; Leisure.&rdquo;
 
 
 KEY RESPONSIBILITIES
 
 
 <ul>
 <li>
 Manage day-to-day external communications at the hotel level, reporting to the Associate Director of Marketing, and support the development and execution of annual communication plans based on the brand pillars of service, dining, and design.
 </li>
 <li>
 Build and maintain strong relationships with UAE media and influencers, ensuring their attendance at hotel events and delivering high-quality media experiences.
 </li>
 <li>
 Coordinate the creation and dissemination of communication materials such as press releases, listings, and stories, while also identifying internal content for sharing with the corporate office.
 </li>
 <li>
 Work closely with marketing, sales, and e-commerce teams to ensure integrated campaigns across channels, while supporting strategic partnerships and sponsorships to enhance awareness and drive business results.
 </li>
 <li>
 Manage social media strategy and execution, including calendar planning, KPI setting, content development, agency coordination, and performance analysis to build an engaged online community.
 </li>
 <li>
 Oversee media events, coach and develop the Social Media Assistant Manager, ensure consistent brand messaging, and support issue management to protect brand reputation, while tracking and reporting ROI and campaign effectiveness.
 </li>
 </ul>
 
 
 
 About You:
 
 
 
 <ul>
 <li>
 Possesses 4 to 5 years of public relations experience, preferably within international hospitality, PR agencies, or renowned blue-chip companies, with strong media contacts across luxury, lifestyle, fashion, and business sectors.
 </li>
 <li>
 Demonstrates excellent knowledge of PR practices in the luxury hospitality industry, along with solid communication, branding, and marketing expertise&mdash;including both traditional and digital channels.
 </li>
 <li>
 Skilled in social media management and content creation, with a strong understanding of platform dynamics and data-driven campaign planning.
 </li>
 <li>
 Proficient in Microsoft Office, particularly Excel and PowerPoint, with the ability to manage multiple projects simultaneously while meeting tight deadlines.
 </li>
 <li>
 Brings strong interpersonal and stakeholder management skills, collaborating effectively with executive leadership, chefs, F&amp;B teams, and corporate offices. Well-versed in event management, analytics tools, advertising strategies, and hotel operations, with the added advantage of multilingual capabilities beyond English.
 </li>
 </ul>
 
 
 
 About the Benefits:
 
 
 
 We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.&nbsp;
 
 
</div>

PR and Communications Manager - Jumeirah Beach Hotel

IIQAF

<div>About Company:
The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 2011, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.
Job Summary:
We are seeking a highly motivated and enthusiastic Guest Services Associate to join our team. In this role, you will serve as the first point of contact for our guests and provide them with a welcoming and informative experience at our institute. You will be responsible for managing guest inquiries and reservations, coordinating events and meetings, and assisting with various administrative tasks.
Responsibilities
<ul><li>Prepare and maintain financial statements, including balance sheets and income statements.</li><li>
Handle accounts payable and receivable processes efficiently and accurately.</li><li>
Reconcile bank statements and financial discrepancies in a timely manner.</li><li>
Assist in the preparation of budgets and forecasts based on financial data.</li><li>
Ensure compliance with tax regulations and prepare tax returns.</li><li>
Prepare financial analyses to provide insights on cost control and revenue generation.</li><li>
Collaborate with auditors during financial audits to provide necessary documentation and answers.</li></ul>
Requirements
<ul><li>Proven experience as an accountant, with a strong understanding of accounting principles.</li><li>
Proficiency in accounting software and Microsoft Office Suite, particularly Excel.</li><li>
Excellent attention to detail and analytical skills.</li><li>
Strong organizational skills with the ability to prioritize tasks effectively.</li><li>
Excellent communication skills, both written and verbal.</li><li>
Ability to work collaboratively in a team-oriented environment.</li></ul>
Benefits:
<ul><li>Accommodation</li><li>
Transportation</li><li>
Health insurance</li></ul>
Qualification: High School / Bachelor Degree</div>

Accountant

<div>Additional Information 
Job Number25148588 
Job CategoryRooms &amp; Guest Services Operations 
LocationBvlgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates, 72223 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
</div>Marriott International bietet als Arbeitgeber Chancengleichheit, eine Willkommenskultur und vielf&auml;ltige M&ouml;glichkeiten zur beruflichen Weiterentwicklung. Wir f&ouml;rdern aktiv ein Umfeld, in dem die einzigartigen Hintergr&uuml;nde unserer Mitarbeitenden wertgesch&auml;tzt werden. Unsere gr&ouml;&szlig;te St&auml;rke liegt in der Vielfalt der Kulturen, Talente und Erfahrungen unserer Mitarbeitenden. Wir verpflichten uns zur Nichtdiskriminierung in Bezug auf gesch&uuml;tzte Merkmale, einschlie&szlig;lich Behinderung, Veteranenstatus oder andere durch geltendes Recht gesch&uuml;tzte Merkmale.
Unsere exklusiven Bulgari Hotels &amp; Resorts wurden in Zusammenarbeit mit dem Juwelier und Luxusproduktdesigner Bulgari entwickelt und befinden sich in den wichtigsten kosmopolitischen Metropolen und an luxuri&ouml;sen Resort-Reisezielen. Treten Sie unserem Team bei und leisten Sie einen Beitrag, um G&auml;sten spannende Erlebnisse mit dem zeitlosen Glamour und dem Erbe der Marke Bulgari zu erm&ouml;glichen. Bei Bulgari Hotels &amp; Resorts werden Sie Teil des Markenportfolios von Marriott International. Hier k&ouml;nnen Sie Ihr Bestes geben, Ihre Bestimmung finden, einem fantastischen globalen Team angeh&ouml;ren und das Beste aus sich herausholen.</div></div>

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