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guest experience supervisor Jobs in Dubai

guest experience supervisor

hospitality

Royal Smart Properties

<p>Royal Smart Limousine LLC is Dubai&rsquo;s leading provider of luxury and executive transportation, trusted by top corporates, high-net-worth individuals, and global hospitality brands. With a reputation for excellence, innovation, and precision service, we continue to set the benchmark in the UAE&rsquo;s premium mobility sector. As part of our growth strategy, we are seeking a <b>Sales &amp; Hospitality Manager</b> to strengthen our presence in the hospitality sector, forge strategic partnerships, and deliver long-term commercial success.</p><p><b>Role Overview</b></p><p>The Sales &amp; Hospitality Manager will be responsible for driving revenue growth within the hospitality, travel, and lifestyle sectors. This role focuses on developing key partnerships with hotels, resorts, event organizers, and travel operators while ensuring exceptional client service and maximizing opportunities for business expansion.</p><p><b>Key Responsibilities</b></p><p><b>Sales &amp; Growth</b></p><ul><li>Identify, target, and secure new hospitality and corporate accounts across hotels, travel, events, and aviation.</li><li>Design tailored luxury mobility solutions to meet client needs and industry trends.</li><li>Achieve revenue and market share growth through proactive sales strategies.</li><li>Manage the full sales cycle, from lead generation to contract closure.</li></ul><p><b>Client &amp; Partner Management</b></p><ul><li>Build and maintain strong relationships with hotel executives, concierge teams, and travel partners.</li><li>Serve as the primary point of contact for hospitality clients, ensuring superior service delivery.</li><li>Maximize upselling and cross-selling opportunities to expand account value.</li><li>Manage vendor and service partnerships, negotiate favorable terms, and monitor performance.</li></ul><p><b>Contracts &amp; Compliance</b></p><ul><li>Draft and oversee commercial agreements ensuring profitability and compliance.</li><li>Ensure alignment with UAE laws, RTA regulations, and company standards.</li><li>Collaborate with legal and finance teams to safeguard business interests.</li></ul><p><b>Leadership &amp; Collaboration</b></p><ul><li>Mentor junior sales executives to build a high-performing commercial team.</li><li>Work closely with operations and marketing teams to ensure seamless service for hospitality clients.</li><li>Support expansion initiatives, including new products, service lines, and market entries.</li></ul><p><b>Reporting &amp; Insights</b></p><ul><li>Develop accurate sales forecasts, performance reports, and client dashboards.</li><li>Analyze market insights and client feedback to refine sales strategies and service offerings.</li></ul><p><b>Qualifications &amp; Requirements</b></p><ul><li>Bachelor&rsquo;s degree in Business, Hospitality, Marketing, or related field (MBA preferred).</li><li>6&ndash;10 years of proven B2B sales experience in the UAE, preferably within luxury transportation, hospitality, or travel industries.</li><li>Strong understanding of UAE hospitality sector, commercial practices, and client management.</li><li>Excellent leadership, negotiation, and relationship-building skills.</li><li>Proficiency in CRM tools (Salesforce, Zoho, Odoo) and MS Office Suite.</li><li>Valid UAE Driving License (mandatory).</li><li>Fluency in English; Arabic, or other major languages is an advantage.</li></ul><p>Job Type: Full-time</p><p>Pay: AED8,000.00 - AED10,000.00 per month</p>

Sales & Hospitality Manager

Kingston Stanley

<div>
 <p>
  We are seeking a motivated and skilled
  <strong>
   Marketing Executive
  </strong>
  to join our client - a prestigious luxury hospitality and fine dining brand. The ideal candidate will have a background in hospitality or F&amp;B marketing, with a focus on luxury branding and customer experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    *** Fine-Dining Marketing Experience is a must-have ***
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Develop and implement marketing strategies to promote luxury dining and hospitality experiences.
  </li>
  <li>
   Lead campaigns across digital, print, social media, and experiential channels.
  </li>
  <li>
   Create content for marketing materials, websites, and social media.
  </li>
  <li>
   Build and maintain relationships with high-profile clients, media, and partners.
  </li>
  <li>
   Monitor campaign performance and suggest improvements.
  </li>
  <li>
   Assist in organizing events and promotions.
  </li>
  <li>
   Ensure brand consistency and enhance our premium image.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in marketing, Communications, or related field.
  </li>
  <li>
   3+ years of marketing experience, ideally in luxury hospitality or F&amp;B.
  </li>
  <li>
   Strong communication, organizational, and project management skills.
  </li>
  <li>
   Experience with digital marketing tools (social media, SEO, SEM, email).
  </li>
  <li>
   Knowledge of Dubai&rsquo;s luxury market trends.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Salary:
  </strong>
 </p>
 <ul>
  <li>
   Approx. 10-12,000 AED per month.
  </li>
 </ul>
 <p>
 </p>
</div>


Marketing Executive - Luxury Hospitality

Azizi Developments

<div>
 <p>
  <strong>
   FF&amp; E/Interior Designer -Hospitality
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are Azizi, a leading Dubai-based developer and a passionate team of people driven by the goal of crafting beautiful homes for people living in the UAE. Our portfolio spans across Dubai&rsquo;s prime residential and commercial destinations, showcasing our commitment to transparency, customer centricity, quality, integrity and adding value through a construction-driven approach.
 </p>
 <p>
  With some of our exciting launches such as Burj Azizi (the second tallest tower in the world), Monaco Mansions and Azizi Venice &ndash; Dubai&rsquo;s new luxurious Venetian-inspired waterfront community, we are rapidly expanding our capabilities in our Design 360 Studio, where our team seamlessly integrate Architecture, Structures, MEP, Landscape, Interiors and Supervision to deliver a variety of innovative and value driven real estate assets.
 </p>
 <p>
  As a FF&amp; E/Interior Designer reporting into the Interior Design Manager-Hospitality, working from our Design Studio at the Al Hudaiba Awards office in Dubai
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities include
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   As a representative of Studio 360, should maintain the integrity and sprit of the organization.
  </li>
  <li>
   Attend meetings and workshops as needed to contribute intellectually to the organizational needs. And if leading a meeting, minute and share the notes as per set procedures immediately and follow up till task completion.
  </li>
  <li>
   Should adhere to all studio manuals, procedures and protocols.
  </li>
  <li>
   Always deliver high quality output/standards as per the role and engineering discipline involved.
  </li>
  <li>
   Assist LDP(Leadership) office and immediate reporting authority in achieving the Studio&rsquo;s Vision as set by Board/Investors.
  </li>
  <li>
   To be highly organized, self-motivated and a good team player with excellent communication skills.
  </li>
  <li>
   Is required to devote himself/herself exclusively to the performance of his duty during the working hours and if required beyond for the efficient discharge of duties.
  </li>
  <li>
   To be in constant communication with LDP and immediate reporting authorities for deliverables an its status.
  </li>
  <li>
   Flag the risks of delays, cost overruns and quality issues or any other to LDP and immediate reporting authority the moment its known.
  </li>
  <li>
   While going on vacation and during weekends be available on standby by mode when there are critical deliverables which affects our/client business needs. Set up Proxy system while not able to stay in communication so tasks are completed, and RA&rsquo;s have constant update on the tasks for effective tracking.
  </li>
  <li>
   Be accountable for own work and subordinates&rsquo; work. -Undertake structured Continuing Professional Development (CPD).
  </li>
  <li>
   Should be able to perform under pressure and tight targets.
  </li>
  <li>
   Follow all QA/QC check for all work procedures under the scope. -Should be always in smart business attire
  </li>
 </ul>
 <li>
 </li>
 <p>
  <strong>
   Here's what you'll need
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   FF&amp;E / ID Hospitality Designer with a primary role focus on FF&amp;E design, able to support team on hotel interiors in a designer capacity across when required.
  </li>
  <li>
   FF&amp;E / ID Hospitality Designer will collaborate with the design team to develop FF&amp;E proposals that align with the design direction and budget.
  </li>
  <li>
   Create presentation from concept to detailed specifications of furniture, fixtures, materials and equipment.
  </li>
  <li>
   Prepare information for the in-house procurement team use. -Maintain and update FF&amp;E library and stay up to date with the industry trends.
  </li>
  <li>
   When required support the team in designer capacity, assisting in preparation of design presentations including sketches and material boards, working with drawings including GA's, RCP's, sections and elevations and details under the supervision of Senior/Lead ID Architect.
  </li>
  <li>
   Sector focus on 4* and 5* Hospitality and F&amp;B projects, with sectors of Residential and Retail being a bonus.
  </li>
  <li>
   Able to work on design rollouts as well as develop new hotel design guidelines. -Able to develop FF&amp;E designs through all phases of work with minimal supervision of Senior/Lead Designer and/or ID Manager.
  </li>
  <li>
   Must demonstrate knowledge of specifications &amp; documentation, product &amp; supplier resources, budgets, FF&amp;E and OSE services, and regional design codes.
  </li>
  <li>
   Work in a collaborative manner with the design and procurement team, as well and liaison with external suppliers and manufacturers.
  </li>
  <li>
   Able to work cross-sector as required by project workload.
  </li>
  <li>
   Strong understanding of FF&amp;E brands and budgets, materials, color palettes.
  </li>
  <li>
   Attention to detail and well-organized to manage FF&amp;E selections and specifications. Author: Name / Rev.
  </li>
  <li>
   Advanced skills in SketchUp/InDesign/Photoshop required, good working knowledge of REVIT/CAD.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Educational Qualification:
   </strong>
   BS in Design, Interior Design or Architecture
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Experience:
   </strong>
   Minimum 3-10 Years
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Computer and software proficiency:
   </strong>
   Microsoft Office Excel, adobe Creative Suite, SketchUp, AutoCAD, Revit
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Industries acceptable:
   </strong>
   Interior Design for Hospitality, F&amp;B, Residential, Retail, Public Spaces, mixed use and commercial
  </li>
 </ul>
 <p>
 </p>
</div>


FF&E/Interior Designer-Hospitality

DNB Design Concept Interiors LLC

<p>We are urgently hiring for a <b>MEP Engineer with Interior Fit out or Hospitality</b> experience</p><p>As an MEP Engineer i you will plays a crucial role in ensuring that the <b>mechanical, electrical, and plumbing systems are seamlessly integrated into the design and construction of interior spaces properly</b></p><p>Key Responsibilities</p><ul><li><b>Design &amp; Coordination</b>: Develop and coordinate MEP systems (HVAC, lighting, fire safety, plumbing) to align with architectural and interior layouts.</li><li><b>Site Supervision</b>: Oversee installation and ensure compliance with local regulations and safety standards.</li><li><b>Project Management</b>: Collaborate with designers, contractors, and suppliers to ensure timely and budget-conscious execution.</li><li><b>Regulatory Compliance</b>: Handle approvals from authorities like Dubai Municipality, DEWA, and Civil Defense.</li><li><b>Quality Assurance</b>: Conduct inspections and testing to ensure systems function efficiently and meet design intent.</li></ul><p>Dubai-Specific Requirements</p><ul><li>Valid UAE driving license is required.</li><li>Familiarity with UAE codes and authority approvals (Trakhees, DCD, etc.).</li><li>Proficiency in <b>AutoCAD, MSP, Primavera, Revit</b>, and project scheduling tools is highly valued</li><li>Bachelors in Electrical/HVAC/Mechanical engineering</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED6,000.00 - AED8,000.00 per month</p><p>Application Question(s):</p><ul><li>&bull;	How many years you have experience in Interior Fit out or Hospitality projects as a MEP Engineer?</li><li>What is your visa status and notice period?</li><li>What is your current salary?</li></ul><p>License/Certification:</p><ul><li>UAE Driving License? (Required)</li></ul>

MEP Engineer-Fit out & Hospitality Experience

Gensler

<div></div><div><div>Your Role</div><div></div><div>
As a Senior Interior Designer in the Gensler Dubai office, you are responsible for helping to lead collaborative, creative team and providing design leadership through all phases of client projects. Use your unique design perspective to bring new approaches to design process and strategy, develop next-generation talent, and help our clients redesign what&rsquo;s possible.</div><div><br>
You are passionate about your craft and combine creativity and technical knowledge with business skills and understanding to produce functionally beautiful spaces for clients. You have exceptional conceptual design skills, a background in architecture or design, and a portfolio of innovative design concepts and built work. You are an integral member of the design team who itches to contribute a point of view and craves participation in conceptual thought process and design exploration. With you as part of our design leadership team, interiors have never been so engaging.<br>
<br>
What You Will Do</div><ul><li>
Lead creative direction across interior design projects - from concept to client presentation - ensuring high-quality, innovative, and cohesive design outcomes.</li><li>
Act as a primary design interface with clients, representing the studio in meetings and presentations, and cultivating long-term client relationships.</li><li>
Guide interdisciplinary teams through schematic design, development, and documentation - collaborating with technical teams to ensure accurate execution.</li><li>
Mentor junior designers and contribute to fostering a strong design culture through collaboration, coaching, and knowledge sharing.</li><li>
Integrate sustainability and ESG goals into all design work, aligning project outcomes with client values and Gensler&rsquo;s environmental commitments.</li></ul><div><br>
Your Qualifications</div><ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree from an accredited school of design.</li><li>
10+ year&rsquo;s professional experience including proven track record of contributing to the design of hospitality interiors projects.</li><li>
Experience leading design teams through all phases of the design process is essential.</li><li>
Strong planning abilities and with the ability to mentor team members, offer guidance and leadership.</li><li>
Strong skills in client relationship management and presentation.</li><li>
Proficiency in the use of Revit and other 3D computer design programs.</li><li>
Proficient in Creative Adobe Suite applications specifically InDesign.</li><li>
Knowledge of furniture, finishes, materials and specifications.</li><li>
LEED, WELL, Fitwel, LFA or other rating systems accreditation preferable.</li><li>
Strong graphic and visualization skills to communicate design ideas.</li><li>
Strong organizations skills and the ability to work on multiple projects at the same time.</li><li>
Understand key principles for leading and achieving net zero projects.</li><li>
Capacity to drive sustainability focused discussions with clients and teams.</li><li>
Demonstrated commitment to sustainability and sustainable building practices required.</li><li>
Previous experience in sustainable design projects preferred. At least one project of the candidate portfolio should showcase this focus. Especially built projects with LEED, Living Building Challenge, WELL Building Standard, Fitwel and /or Net Zero Building certification.</li></ul><div></div><div>
Your Design Technology Qualifications</div><div></div><div><i>
Essential</i></div><ul><li>
Deep understanding and expertise in Autodesk Revit for design authoring, documentation, data extracts and project delivery.</li><li>
Good knowledge and experience with real-time rendering processes, and material creation &amp; management within the context of integrated BIM and parametric workflows.</li></ul><div></div><div><i><br>
Desirable</i></div><ul><li>
Good working knowledge and experience in Rhinoceros for design authoring.</li><li>
Basic understanding and familiarity with interoperability workflows between various design tools such as, AutoCad, Revit, Rhino, etc</li><li>
Good knowledge and experience in the use of VR walkthroughs and panoramas for client presentations, consultant coordination and internal design reviews.</li></ul><div></div><div><i>
Applications we work with</i></div><ul><li>
Design Authoring - Revit, Rhino, Autocad, Navisworks</li><li>
Collaboration - BIM360</li><li>
Computational Design - Grasshopper, Dynamo</li><li>
Building Performance Simulation - Insight, Sefaira, Diva, Ladybug tools</li><li>
Visualisation &ndash; Vray, Enscape, Twinmotion, 3DSMax</li><li>
Graphics &amp; Productivity - Adobe Creative Suite, Microsoft Office Suite</li><li>
Experiential &ndash; Unreal Engine, Unity</li><li>
Development &ndash; C#, Python</li></ul><div></div><div>
To be considered, please submit portfolio and/or work samples in PDF format.</div><div></div><div>
Life at Gensler</div><div></div><div>
As a people-first organization, we are as committed to enjoying life as we are to delivering best-in-class design. From internal design competitions to research grants to &ldquo;Well-being Week,&rdquo; our offices reflect our people&rsquo;s diverse interests.</div><div></div><div><br>
We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability and wellness programs. We also offer profit sharing and twice annual bonus opportunities.</div><div></div><div><br>
As part of the firm&rsquo;s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.</div></div><div></div>

Interior Designer - Hospitality - Senior

Hilton

<div><p>F&amp;B Host</p><p>
A F&amp;B Host is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.</p>
<p><b>What will I be doing?</b></p>
<p>As a F&amp;B Host, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A F&amp;B Host will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:</p>
<p>Manage guest queries in a friendly, timely, and efficient manner</p>
<ul><li>Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents</li>
<li>Ensure knowledge of menu and all products</li>
<li>Ensure mis-en-place is well stocked at all floor stations</li>
<li>Follow correct reporting procedures if faced with issues</li>
<li>Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor</li>
<li>Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
</ul><p><b>What are we looking for?</b></p>
<p>A F&amp;B Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul><li>Positive attitude</li>
<li>Good communication skills</li>
<li>Committed to delivering high levels of customer service</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li>
</ul><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul><li>Experience in Food and Beverage department and/or industry</li>
<li>Previous experience of cash handling</li>
<li>Knowledge of Food Hygiene Regulations</li><br>
</ul><p><br>
<b>What will it be like to work for Hilton?</b></p>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

F&B Host

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25138941<br>
<b>Job Category</b>Management Development Programs/Interns<br>
<b>Location</b>Marriott Resort Palm Jumeirah Dubai, Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p>Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!</p><div><br>
</div><p>To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!</p><div><br>
</div><p>Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?</p><div><br>
</div><p>marriotthotelinternship</p><div><br>
</div></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Intern - Marriott Resort Palm Jumeirah

Explore 556+ Hospitality in Dubai this September. Find roles across top companies and apply now to boost your career.