human resources manager Jobs in Cairo Egypt

human resources manager

operations manager

assistant laundry manager Jobs in Cairo Egypt

assistant laundry manager

duty manager

facilities manager

hospitality manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25195576
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 JW Marriott Residences New Cairo Al Jazi First, 42 El Hegaz Street Mohandessin, Giza, Cairo, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Day-to-Day Operations
 
 
 
 <ul>
 <li>
 Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
 </li>
 <li>
 Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
 </li>
 <li>
 Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
 
 
 </li>
 </ul>
 
 Leading Food and Beverage Team
 
 
 
 <ul>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Encourages and builds mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Serves as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
 </li>
 <li>
 Develops specific goals and plans to prioritize, organize, and accomplish your work.
 </li>
 <li>
 Ensures and maintains the productivity level of employees.
 </li>
 <li>
 Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
 </li>
 <li>
 Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
 </li>
 <li>
 Ensures compliance with all applicable laws and regulations.
 </li>
 <li>
 Ensures compliance with food handling and sanitation standards.
 </li>
 <li>
 Ensures staff understands local, state and Federal liquor laws.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
 </li>
 <li>
 Establishes guidelines so employees understand expectations and parameters.
 </li>
 <li>
 Monitors alcohol beverage service in compliance with local laws.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Provides services that are above and beyond for customer satisfaction and retention.
 </li>
 <li>
 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
 </li>
 <li>
 Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
 </li>
 <li>
 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
 </li>
 <li>
 Handles guest problems and complaints.
 </li>
 <li>
 Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
 </li>
 <li>
 Ensures corrective action is taken to continuously improve service results.
 </li>
 <li>
 Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
 </li>
 <li>
 Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resource Activities
 
 
 
 <ul>
 <li>
 Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
 </li>
 <li>
 Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
 </li>
 <li>
 Ensures employees are treated fairly and equitably. Strives to improve employee retention.
 </li>
 <li>
 Ensures employees receive on-going training to understand guest expectations.
 </li>
 <li>
 Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Ensures recognition is taking place across areas of responsibility.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
 </li>
 <li>
 Analyzes information and evaluating results to choose the best solution and solve problems.
 </li>
 <li>
 Assists servers and hosts on the floor during meal periods and high demand times.
 </li>
 <li>
 Recognizes good quality products and presentations.
 </li>
 <li>
 Supervises daily shift operations in absence of Assistant Restaurant Manager.
 </li>
 <li>
 Oversees the financial aspects of the department including purchasing and payment of invoices.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Mgr-Restaurant

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25161379
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 JW Marriott Hotel Cairo, Ring Road- Mirage City- P.O.Box 427, Cairo, Egypt, Egypt, 11757VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Day-to-Day Operations
 
 
 
 <ul>
 <li>
 Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
 </li>
 <li>
 Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
 </li>
 <li>
 Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
 
 
 </li>
 </ul>
 
 Leading Food and Beverage Team
 
 
 
 <ul>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Encourages and builds mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Serves as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
 </li>
 <li>
 Develops specific goals and plans to prioritize, organize, and accomplish your work.
 </li>
 <li>
 Ensures and maintains the productivity level of employees.
 </li>
 <li>
 Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
 </li>
 <li>
 Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
 </li>
 <li>
 Ensures compliance with all applicable laws and regulations.
 </li>
 <li>
 Ensures compliance with food handling and sanitation standards.
 </li>
 <li>
 Ensures staff understands local, state and Federal liquor laws.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
 </li>
 <li>
 Establishes guidelines so employees understand expectations and parameters.
 </li>
 <li>
 Monitors alcohol beverage service in compliance with local laws.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Provides services that are above and beyond for customer satisfaction and retention.
 </li>
 <li>
 Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
 </li>
 <li>
 Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
 </li>
 <li>
 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
 </li>
 <li>
 Handles guest problems and complaints.
 </li>
 <li>
 Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
 </li>
 <li>
 Ensures corrective action is taken to continuously improve service results.
 </li>
 <li>
 Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
 </li>
 <li>
 Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).
 
 
 </li>
 </ul>
 
 Managing and Conducting Human Resource Activities
 
 
 
 <ul>
 <li>
 Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
 </li>
 <li>
 Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
 </li>
 <li>
 Ensures employees are treated fairly and equitably. Strives to improve employee retention.
 </li>
 <li>
 Ensures employees receive on-going training to understand guest expectations.
 </li>
 <li>
 Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Ensures recognition is taking place across areas of responsibility.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
 </li>
 <li>
 Analyzes information and evaluating results to choose the best solution and solve problems.
 </li>
 <li>
 Assists servers and hosts on the floor during meal periods and high demand times.
 </li>
 <li>
 Recognizes good quality products and presentations.
 </li>
 <li>
 Supervises daily shift operations in absence of Assistant Restaurant Manager.
 </li>
 <li>
 Oversees the financial aspects of the department including purchasing and payment of invoices.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Steakhouse Manager

Hilton

<div>
 A Director of Operations is responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets.
 
 
 
 What will I be doing?
 
 
 
 As Director of Operations, you will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; guest service; refurbishment)
 </li>
 <li>
 Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
 </li>
 <li>
 Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
 </li>
 <li>
 Respond to audits that are completed by the company to ensure continual improvement is achieved
 </li>
 <li>
 Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
 </li>
 <li>
 Comply and exceed hotel and company Service Standards
 </li>
 <li>
 Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
 </li>
 <li>
 Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
 </li>
 <li>
 Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
 </li>
 <li>
 Hold regular briefings and communication meetings with the HOD team
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
 </li>
 <li>
 Experience in managing budgets, revenue proposals and forecasting results
 </li>
 <li>
 In-depth knowledge of the hotel / leisure / service sector
 </li>
 <li>
 Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
 </li>
 <li>
 Accountable and resilient
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 A degree or diploma in Hotel Management or equivalent
 </li>
 <li>
 Knowledge of the hotel property management systems
 </li>
 <li>
 Previous experience in the same or similar role
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Cairo Heliopolis
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 General Manager/Hotel Manager
</div>

Director of Operations - Waldorf Astoria Cairo Heliopolis

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 174243
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 As a Commercial Restaurant Manager at IKEA, your primary responsibility is to lead and manage the IKEA Restaurant sales, guest areas, and associated facilities, including the co-worker restaurant and IKEA Cafes (where applicable). Your role is to attract visitors, make the store a destination, and contribute to overall sales of IKEA home furnishing products by enhancing the customer experience with quality food offerings. You should foster a welcoming atmosphere that encourages guests to return, while also supporting your team to align with IKEA's values.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Engagement
 
 
 <ul>
 <li>
 Ensure our guests are always in focus and strive to make them smile.
 </li>
 <li>
 Meet and serve guests showing empathy and care, listening to and supporting them.
 </li>
 <li>
 Lead by example and be a good ambassador for the IKEA store in all guest interactions.
 </li>
 <li>
 Regularly walk the store and engage in daily dialogues with guests to gather feedback.
 </li>
 <li>
 Empower the team to take immediate action to meet guests' needs.
 </li>
 <li>
 Ensure that the services offered in the store are well-known to help guide guests.
 
 
 </li>
 </ul>
 Commercial Strategy
 
 
 <ul>
 <li>
 Contribute actively to the development and implementation of a clear IKEA Food action plan.
 </li>
 <li>
 Implement the range matrix with the Kitchen Production Manager to secure a strong food range identity.
 </li>
 <li>
 Co-operate with the Communication &amp; Interior Design department on store marketing activities.
 </li>
 <li>
 Plan and implement range changes in a cost-conscious way with all co-workers informed.
 </li>
 <li>
 Use commercial tools to grow sales, increase profitability, and drive visitor attraction.
 </li>
 <li>
 Ensure the presentation and communication of the food and beverage range is attractive.
 
 
 </li>
 </ul>
 People Management
 
 
 <ul>
 <li>
 Recruit and develop the team based on the IKEA values, ensuring effective training and development.
 </li>
 <li>
 Empower, support, and coach co-workers for improved performance and growth.
 </li>
 <li>
 Develop successors and meet the succession needs of the store.
 </li>
 <li>
 Create a strong, living IKEA culture where diversity is valued.
 </li>
 <li>
 Ensure a simple and effective internal communication flow.
 </li>
 <li>
 Inspire leadership and strive for continuous self-development.
 
 
 </li>
 </ul>
 Operational Excellence
 
 
 <ul>
 <li>
 Collaborate with the Kitchen Production Manager to ensure compliance with food safety regulations.
 </li>
 <li>
 Implement the IKEA HACCP plan to meet safety requirements and promote a 'safety first' culture.
 </li>
 <li>
 Report all food incidents or potential incidents through CASY.
 </li>
 <li>
 Ensure staff planning process secures the right number of competent workers to meet guest needs.
 </li>
 <li>
 Maintain fresh and appealing food displays together with Kitchen Production Manager.
 </li>
 <li>
 Engage in the IKEA Food management team and leverage cross-functional competencies.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Strong leadership and people management skills.
 </li>
 <li>
 Excellent customer service and communication abilities.
 </li>
 <li>
 Proven commercial acumen and strategic thinking.
 </li>
 <li>
 Experience in operational excellence and implementation of safety standards.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Experience of using commercial opportunities to attract visitors.
 </li>
 <li>
 Experience of managing and developing a team in a retail or food service environment.
 </li>
 <li>
 Knowledge of the IKEA Concept and business advantages, and English communication skills.
 </li>
 <li>
 MS Office literacy and experience with marketing and activity planning.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Restaurant & Cafe Group Leader | IKEA Cairo Festival City

Sabbour Consulting

<div>
 
 
 Job Summary
 
 
 
 Construction Manager is responsible for managing and supervising construction activities on behalf of the client to ensure that projects are executed in accordance with approved designs, contract conditions, specifications, quality standards, budget, and schedule. The role provides leadership to site supervision teams, coordinates with contractors and stakeholders, and ensures effective control of construction execution and risk.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage and supervise construction works on site in accordance with approved drawings, specifications, and contract requirements.
 </li>
 <li>
 Lead resident engineers, inspectors, and site supervision teams to ensure effective site control and performance.
 </li>
 <li>
 Act as the primary interface between the client, contractors, and project stakeholders during the construction phase.
 </li>
 <li>
 Review and approve contractors&rsquo; method statements, work programs, and resource plans.
 </li>
 <li>
 Ensure implementation of quality control procedures and compliance with approved Quality Management Systems.
 </li>
 <li>
 Monitor contractor compliance with health, safety, and environmental (HSE) requirements and client policies.
 </li>
 <li>
 Monitor construction progress against approved schedules and report delays and deviations.
 </li>
 <li>
 Coordinate with planning and technical office teams to support mitigation and recovery plans.
 </li>
 <li>
 Support evaluation of variations, claims, and change orders from a construction perspective.
 </li>
 <li>
 Resolve site technical issues and coordinate design clarifications, shop drawings, and material submittals.
 </li>
 <li>
 Oversee testing, commissioning, snagging, handover, and completion of project close-out documentation.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Architectural Engineering.
 </li>
 <li>
 10+ years of total experience, including at least 5 years in a similar site-based Project Management role with a consulting engineering firm.
 </li>
 <li>
 Proven track record in delivering 5-star hotel or hospitality projects, including coordination of high-end finishes, MEP integration, and operator requirements.
 </li>
 <li>
 Excellent understanding of hotel construction standards and international hospitality brand specifications.
 </li>
 <li>
 Proficiency in MS Office, Primavera (P6), AutoCAD, and other project management tools.
 </li>
 <li>
 PMP or equivalent project management certification is a plus.
 </li>
 </ul>
 
 
</div>

Construction Manager

Wadi Degla Developments

<div>
 
 Are you passionate about creating vibrant and well-managed residential communities? Do you thrive in a customer-centric role where you can make a meaningful impact on residents&rsquo; experiences?
 
 Wadi Degla Developments
 
 is looking for a
 
 Community Manager
 
 to oversee and enhance the residential community experience at our
 
 Cairo
 
 projects.
 
 
 
 
 
 
 Job Purpose:
 
 
 
 As a
 
 Community Manager
 
 , you will be responsible for managing post-handover client relations, ensuring smooth operations, handling customer inquiries, and fostering a strong sense of community within the residential project. You will lead a dedicated team to maintain high service standards, enhance customer satisfaction, and ensure the community operates efficiently and profitably.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Resident &amp; Community Engagement:
 
 
 <ul>
 <li>
 Act as the main point of contact for homeowners and residents, addressing their needs, inquiries, and concerns.
 </li>
 <li>
 Ensure timely handling of all customer service requests, inquiries, and complaints while maintaining service quality standards.
 </li>
 <li>
 Foster a strong sense of community by organizing events, giveaways, and resident engagement activities.
 </li>
 </ul>
 
 
 Community Operations &amp; Facility Management:
 
 
 <ul>
 <li>
 Oversee the daily operations of the project, ensuring service quality, adherence to community regulations, and compliance with established KPIs.
 </li>
 <li>
 Conduct regular site inspections to monitor the community&rsquo;s aesthetics, safety, and overall experience, ensuring all maintenance and enhancement needs are identified and addressed.
 </li>
 <li>
 Manage the rules, policies, and procedures related to community operations, property modifications, and resident violations.
 </li>
 <li>
 Supervise the access control system and security protocols to ensure a safe and well-maintained community.
 </li>
 </ul>
 
 
 Revenue &amp; Financial Management:
 
 
 <ul>
 <li>
 Handle and ensure the collection of maintenance fees, utilities, private garden upkeep fees, and other service charges.
 </li>
 <li>
 Monitor and manage any outstanding fees, taking necessary actions to ensure timely payments.
 </li>
 </ul>
 
 
 Collaboration &amp; Coordination:
 
 
 <ul>
 <li>
 Work closely with cross-functional teams (facilities management, security, legal, finance, customer service, and marketing) to address resident concerns and enhance community standards.
 </li>
 <li>
 Coordinate with the legal team regarding resident disputes, compliance issues, and policy enforcement.
 </li>
 </ul>
 
 
 Enhancing the Community Experience:
 
 
 <ul>
 <li>
 Oversee community upgrades and enhancements, including landscaping, signage, infrastructure maintenance, and resident-requested modifications.
 </li>
 <li>
 Ensure all community guidelines align with the project&rsquo;s design standards and resident expectations.
 </li>
 <li>
 Maintain and regularly update resident databases and community records on the system.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Hospitality, Real Estate Management, or a related field.
 
 
 
 Experience:
 
 
 
 5-7 years in community management, customer relations, or real estate operations. Prior experience in managing residential compounds or hospitality projects is a plus.
 
 
 
 
 
 
 Key Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Excellent customer service and communication skills
 </li>
 <li>
 Strong leadership and team management abilities
 </li>
 <li>
 Problem-solving and decision-making skills
 </li>
 <li>
 Ability to handle conflicts and resolve resident disputes professionally
 </li>
 <li>
 Strong organizational and planning capabilities
 </li>
 <li>
 Proficiency in Microsoft Office &amp; CRM system
 
 s
 
 </li>
 </ul>
</div>

Community Manager

<div>
 The role aims to be recognized as a trusted finance team member. This role supports the finance lead in all training and development activities to develop best-in-class finance professionals and assists in developing their finance team. This role supports a robust control and compliance environment and contributes to implement EMEA Operations Finance innovations and projects.
 
 
 
 What will I be doing?
 
 
 
 The Accounts Receivable is contributing and supporting the Accounts Receivable / OTC (Order to Cash department) for the efficient operation of Billing and Collection and all activities related to credit control, billing and collection. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Assists the Credit Manager in any other way deemed necessary for the efficient overall operation of the Accounts Receivable / OTC (Order to Cash department).
 </li>
 <li>
 Ensure a smooth operation of billing and collection in full compliance with the policy, regulatory and contractual framework.
 </li>
 <li>
 Business partner with all hotel finance team members and a broad range of internal and external stakeholders, including Commercial and Operations.
 </li>
 <li>
 Participate in all relevant Finance development programs. In case of a joint job role any responsibility relevant joint job descriptions will apply in accordance with Hilton&rsquo;s job segregation policies.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections
 </li>
 <li>
 Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate
 </li>
 <li>
 Ability to proactively identify and prevent potential problems
 </li>
 <li>
 Ability to help develop problem solving skills among direct reports and other team members as appropriate
 </li>
 <li>
 Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities
 </li>
 <li>
 Detail oriented and organized
 </li>
 <li>
 Ability to develop presentations and effectively present to all levels of company, hotels &amp; owners.
 </li>
 <li>
 Strong communication and negotiation skills (all levels of management and external customers)
 </li>
 <li>
 Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required
 
 
 
 </li>
 </ul>
 Additional Preferences:
 
 
 <ul>
 <li>
 University degree in Accounting or Finance
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Ramses
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Finance
</div>

Accounts Receivable Supervisor

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