receptionist

waiter

front desk receptionist

hr manager

waiter/waitress

hospitality supervisor

The First Group Hospitality

<div>Overview:
<div>
Be part of an iconic hospitality landmark</div><div></div><div><br>
Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.</div><div></div><div><br>
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for <i>Best International Hotel Architecture</i> and <i>Best Hotel Architecture Arabia</i>. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.</div><div></div><div><br>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.</div><div></div><div><b><br>
About The First Group Hospitality</b></div><div></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.</div><div><br>
</div><ul><li>Supervise the implementation of housekeeping standards and procedures in relation to:<ul><li>
Bedroom service</li><li>
Bathroom service</li><li>
Valet service</li><li>
Cleaning service</li><li>
Linen maintenance</li></ul></li><li>
Maintain a current and thorough knowledge of all housekeeping systems.</li><li>
Recommended changes to these standards and training needs on an ongoing basis.
</li><li>Assign tasks/rooms to the Housekeeping staff and show presence on the &lsquo;floors&rsquo;.</li><li>
Ensure maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly.</li><li>
Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules.</li><li>
Open and close the shift and ensure effective shift hand over.</li><li>
Prioritise arrival rooms.</li><li>
Liaise with Front Office for guest and hotel requirements.</li><li>
Ensure guest valet is processed and delivered in a timely manner.</li><li>
Co-ordinate special projects (e.g. site rooms, vermin control, window and carpet cleaning, room inventories)</li><li>
Manage all special requests made by guests</li><li>
Ensure consistency within the department</li><li>
Manage lost property for the hotel</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Proven experience in luxury hotels as a housekeeping supervisor or a similar role.</li><li>
Friendly, polite, and courteous nature.</li><li>
Strong attention to detail and commitment to maintaining high cleanliness standards.</li><li>
Excellent time management skills and the ability to work efficiently within designated timeframes.</li><li>
Ability to work both independently and as part of a team.</li><li>
Ability to communicate properly and have good interpersonal skills.</li><li>
Flexibility to work shifts, including weekends and holidays.</li><li>
Knowledge of safety and sanitation standards and practices.</li></ul></div>

Housekeeping Supervisor

Al Habtoor Palace

<p><b>Job Overview</b><br/>We are seeking an energetic and detail-oriented Concierge Supervisor to lead our guest services team in delivering exceptional hospitality experiences. In this role, you will oversee daily operations at the front desk, coordinate guest relations, and ensure a seamless, welcoming environment for all visitors. Your leadership will inspire your team to provide personalized service that exceeds expectations, creating memorable stays and fostering guest loyalty. This position offers an exciting opportunity to combine hospitality expertise with supervisory skills in a vibrant resort or hotel setting.</p><p><b>Responsibilities</b></p><ul><li>Supervise and motivate the concierge team to deliver outstanding guest services with enthusiasm and professionalism</li><li>Oversee front desk operations, including check-in/check-out procedures, reservations, and guest inquiries</li><li>Coordinate with other departments such as housekeeping, food &amp; beverage, and security to ensure smooth service delivery</li><li>Handle guest concerns promptly and effectively, providing personalized solutions to enhance their experience</li><li>Manage scheduling, training, and performance evaluations for concierge staff</li><li>Maintain accurate records of guest interactions, requests, and feedback to improve service quality</li><li>Assist in multilingual communication to accommodate diverse guests and ensure clear understanding across language barriers</li></ul><p><b>Requirements</b></p><ul><li>Proven experience in hotel or resort guest services, front desk operations, or hospitality roles</li><li>Strong leadership skills with the ability to manage a team effectively in a fast-paced environment</li><li>Excellent customer service skills with a friendly, approachable demeanor</li><li>Bilingual or multilingual abilities are highly preferred to serve an international clientele</li><li>Exceptional time management skills to prioritize tasks efficiently</li><li>Knowledge of phone etiquette and professional communication standards</li><li>Previous restaurant or guest relations experience is a plus</li><li>Ability to handle multiple responsibilities with a positive attitude and attention to detail</li></ul><p>Join us as a Concierge Supervisor and play a vital role in creating unforgettable experiences for our guests! Your passion for hospitality combined with your leadership talents will help foster a welcoming atmosphere where every visitor feels valued and cared for.</p><p>Job Type: Full-time</p>

Concierge - Supervisor

Brix Cafe

<p><b>Job Type:</b> Full-time</p><p><b>Job Summary:</b><br/>We are looking for a motivated and responsible <b>Restaurant Supervisor</b> to oversee daily restaurant operations and ensure excellent customer service. The ideal candidate will supervise staff, maintain service standards, and support smooth restaurant operations. This position is part of the <b>Emiratization program and is open to UAE Nationals only.</b></p><p><b>Key Responsibilities:</b></p><ul><li>Supervise restaurant staff including waiters, hosts, and cashiers</li><li>Ensure excellent customer service and handle guest complaints professionally</li><li>Monitor food quality, presentation, and service standards</li><li>Manage staff schedules, shifts, and attendance</li><li>Ensure cleanliness, hygiene, and safety standards are maintained</li><li>Assist with daily sales reports, billing, and cash handling</li><li>Train and guide new team members</li><li>Coordinate with kitchen staff to ensure timely service</li><li>Monitor inventory and report shortages to management</li></ul><p><b>Requirements:</b></p><ul><li>UAE National (Emiratization requirement)</li><li>High School Diploma or Bachelor&rsquo;s Degree in Hospitality Management or related field</li><li>2&ndash;4 years of experience in restaurants or hospitality industry preferred</li><li>Strong leadership and communication skills</li><li>Ability to work in shifts, weekends, and holidays</li><li>Good customer service and problem-solving skills</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary</li><li>Career development opportunities</li><li>Health insurance (as per company policy)</li><li>Paid annual leave</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you hold a valid UAE Family Book?</li></ul>

Restaurant Supervisor - UAE National

<div>Overview:
<div>
Be part of an iconic hospitality landmark</div><div></div><div><br>
Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.</div><div></div><div><br>
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for <i>Best International Hotel Architecture</i> and <i>Best Hotel Architecture Arabia</i>. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.</div><div></div><div><br>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.</div><div></div><div><b><br>
About The First Group Hospitality</b></div><div></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<ul><li>Conduct daily briefings and assign tasks to staff based on occupancy and priorities.</li><li><div>
Inspect guest rooms, corridors, and public areas for cleanliness and maintenance issues.</div></li><li><div>
Ensure all rooms and areas meet the brand&rsquo;s quality and cleanliness standards.</div></li><li><div>
Monitor inventory of cleaning supplies, linen, and equipment.</div></li><li><div>
Assist in training and evaluating housekeeping staff; provide coaching and feedback.</div></li><li><div>
Handle guest requests and complaints professionally and promptly.</div></li><li><div>
Coordinate with the front office and maintenance departments for room status updates and repairs.</div></li><li><div>
Ensure compliance with health, safety, and hygiene standards and procedures.</div></li><li><div>
Maintain detailed records including inspection checklists, daily reports, and staff performance.</div></li><li><div>
Support the implementation of sustainability and waste reduction practices.</div></li></ul>
Desired Skill &amp; Expertise:
<ul><li>Proven experience as a Senior Supervisor or related role, preferably in a hotel or hospitality environment.</li><li>
Strong organizational skills and attention to detail.</li><li>
Ability to multitask and work effectively in a fast-paced environment.</li><li>
Excellent communication and interpersonal skills.</li><li>
Flexibility to work shifts, including weekends and holidays.</li><li>
Basic computer skills for record keeping and inventory management.</li></ul></div>

Senior Housekeeping Supervisor

Amaya Restaurant Dubai

<p><b>JOB PURPOSE</b></p><p>Responsible for assisting with the overall supervision of the floor operations to achieve optimal departmental profitability, quality service and standards, and guest satisfaction</p><p><b>JOB DESCRIPTION</b></p><p>1. Assist the Supervisor and/or Manager in supervising daily operations throughout the allocated shift</p><p>2. Assist the Supervisor and/or Manager in achieving revenue goals by briefing and training team members with all the standards of service</p><p>3. Suggest work schedules based on business demands and manning guidelines</p><p>4. Conduct pre-shift briefings with the team and review all information pertinent to set-up and service in the absence of Supervisor and/or Manager</p><p>5. Ensure that opening and closing checklist are completed and filed on a daily basis</p><p>6. Ensure stations and side work are completed by the team, communicate additions or changes to assignments as they arise throughout the shift, identify situations which compromise the department&rsquo;s standards</p><p>7. Ensure and follow up that guests&rsquo; orders are prepared in a timely manner, orders are checked for accuracy, serve as a liaison between the back-of-house and front-of-house</p><p>8. Ensure that all orders are prepared and served according to established standards and presentation</p><p>9. Inspect table set-ups, checks for cleanliness and arrangement as per departmental standards, rectify deficiencies with respective personnel</p><p>10. Inform Supervisor with the inventory and ensure that all materials and equipment are accurately requested</p><p>11. Establish performance and development goals for team members; provider mentoring, coaching and regular feedback to help manage conflict and improve performance</p><p>12. Ensure to maintain highest guest satisfaction and carry it down through team members</p><p>13. Demonstrate in-depth knowledge of all menu items in order to be able to describe and recommend products to guests</p><p>14. Demonstrate in-depth knowledge of handling POS system</p><p>15. Maintain knowledge of policies and procedures and follow health and safety practices at all times</p><p>16. Carry out additional tasks as instructed by the Management</p><p><b>JOB SPECIFICATION</b></p><p>1. With 3-4 years of relevant experience in Hospitality or F&amp;B field</p><p>2. Good working knowledge in restaurant management software and POS system</p><p>3. Strong management skills, organizational skills, and analytical skills</p><p>4. Pleasant and professional personality, excellent communication skills</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED4,500.00 - AED6,000.00 per month</p>

Senior Waiter

Accor

<div><b>Company Description</b><p><br>
&quot;Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;</p><b><br>
Job Description</b><p><br>
We are seeking an exceptional Night Manager to join our prestigious hotel in Dubai, United Arab Emirates. As a key member of our management team, you will play a crucial role in ensuring outstanding guest experiences and maintaining the highest standards of service excellence.</p><ul><li>
Assist the Room Divisions Manager and Assistant Front Office Manager in overseeing daily front desk operations and guest services</li><li>
Coordinate front desk activities to ensure exceptional customer service and smooth check-in/check-out processes</li><li>
Collaborate with the Room Divisions Manager and Assistant Front Office Manager in recruiting, training, and evaluating front desk team members</li><li>
Foster a positive team dynamic that empowers staff to consistently deliver superior guest service</li><li>
Provide ongoing coaching and support to maintain high operational standards</li><li>
Supervise reservation management, ensuring all special requests are accommodated</li><li>
Monitor guest satisfaction throughout their stay and proactively address any concerns</li><li>
Implement and promote the hotel's loyalty program</li><li>
Work closely with other departments such as Housekeeping, Food &amp; Beverage, and Security to ensure a seamless guest experience</li><li>
Assist in managing budgets and financial targets for the Front Office department</li><li>
Stay updated on local events and attractions to provide knowledgeable recommendations to guests</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor's degree in Hospitality Management, Hotel Administration, or a related field</li><li>
Minimum of 3-5 years of experience in front office operations, with at least 2 years in a supervisory role in hospitality</li><li>
Exceptional communication and interpersonal skills, with a strong focus on customer service</li><li>
Demonstrated ability to lead, motivate, and develop a team</li><li>
Excellent problem-solving skills and ability to make quick decisions in high-pressure situations</li><li>
Strong attention to detail and superior organizational abilities</li><li>
Proficiency in hotel management software and property management systems</li><li>
In-depth knowledge of hospitality industry standards and best practices</li><li>
Familiarity with local culture, customs, and attractions in Dubai and the UAE</li><li>
Flexibility to work varying shifts, including weekends and holidays</li></ul><br>
<b>
Additional Information</b><p><br>
A wonderful property just 5 minutes away from Dubai Airport &amp; 250 meter from GGICO metro station.</p></div>

Night Manager

<div><b>Company Description</b><p><br>
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><p>
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.</p><b><br>
Job Description</b><br>
<ul><li>
To promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li><li>
To generally promote and ensure good inter-departmental relations.</li><li>
To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.</li><li>
To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.</li><li>
To assist the Assistant Manager / Food &amp; Beverage Operations Manager in any task outlined/detailed by him/her.</li><li>
To take time and get to know the guests, and to be committed to service excellence.</li><li>
To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction.</li><li>
Monitor&rsquo;s duty schedules for the respective team.</li><li>
Works towards the timely set up of the assigned Food &amp; Beverage outlet, according to the meal settings and in line with the opening hours.</li><li>
Ensures that under no circumstances the entrance door is left unattended.</li><li>
Contributes to meet / maximize the monthly revenue budget for the respective outlet.</li><li>
Works in close cooperation with the Kitchen and Stewarding as well as the restaurant cashiers to ensure a smooth running operation.</li><li>
He / she conducts / attends regular training sessions with the assigned team in line with the departmental SOP&rsquo;s i.e. guest care, product knowledge, grooming standards, up selling, etc.</li><li>
To report any equipment failures/problems to the Maintenance Department.</li><li>
To pass any maintenance requests to the Maintenance Department.</li><li>
To participate in any Training/Developments schemes as recommended by senior management.</li><li>
Ensures the proper appearance (condition of uniforms) and grooming of assigned staff.</li><li>
Handles the welcome of arriving guests and their sitting through the hostess, takes over, if she is not available.</li><li>
Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being.</li><li>
Makes himself / herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge).</li><li>
Contributes to the upkeep of the outlet&rsquo;s database of regular guests.</li><li>
Reports cleanliness and maintenance issues to the immediate Supervisor or the departments concerned.</li><li>
Resolves guests&rsquo; complaints directly or consults with immediate Supervisor.</li><li>
Does all mise en place work according to a whole day service requirements.</li><li>
Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods.</li><li>
Attends regular departmental meetings and conduct&rsquo;s briefings (on behalf) and contributes to an open communication within the assigned team.</li><li>
Familiar with the outlets menu and promotional activities.</li><li>
Familiar with the company&rsquo;s internal policies and safety procedures.</li><li>
Carries out other related assignments or tasks entrusted by the Food &amp; Beverage from time to time.</li><li>
To have a complete understanding of and to adhere to Accor policy relating to Fire, Hygiene, Health and Safety.</li><li>
Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.</li><li>
To carry out any other reasonable duties and responsibilities as assigned.</li><li>
Daily log book</li><li>
Vacation schedules yearly</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Service - focused personality is essential and a passion for everything food and beverage</li><li>
Previous experience in a similar leadership role is an asset</li><li>
Strong interpersonal and problem solving abilities and the ability to lead by example</li><li>
Has a critical eye for detail.</li></ul><br>
<b>
Additional Information</b><br>
<ul><li>
Service focused personality is essential</li><li>
 Previous experience in a similar role is an asset</li><li>
 Strong interpersonal and problem-solving abilities and the ability to lead by example.</li></ul></div>

Food & Beverage Supervisor

Explore 420+ Hospitality supervisor in Dubai this March. Find roles across top companies and apply now to boost your career.