housekeeping attendant

receptionist

travel consultant

reservation agent

reservations agent

hotel concierge

Jumeirah

Guest Services Executive - Concierge - Jumeirah Beach Hotel <p>Join to apply for the <b>Guest Services Executive - Concierge - Jumeirah Beach Hotel</b> role at <b>Jumeirah</b></p> About Jumeirah <p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world's most discerning travellers.</p> About Jumeirah Beach Hotel <p>Jumeirah Beach Hotel is Jumeirah's founding property, characterised by its wave-like design, set along one of Dubai's most exclusive shorelines. Since its opening in 1997, the resort has become a leading global tourist and family destination. The resort offers a wide range of leisure, wellness, and children's facilities, complemented by a diverse selection of award-winning dining experiences.</p> About the Job <p>An exciting opportunity has arisen for a <b>Guest Services Executive - Concierge</b> to join <b>Jumeirah Beach Hotel</b>.</p> <p>The main duties and responsibilities of this role include:</p> <ul> <li>Manage and fulfil special guest requests, such as dining reservations, transportation arrangements, and bespoke local experiences, ensuring personalized service.</li> <li>Address guest inquiries promptly and professionally, providing expert recommendations on hotel services, events, and local attractions.</li> <li>Assist with the coordination of guest events or special occasions, ensuring all arrangements meet guest expectations.</li> <li>Build and maintain strong relationships with repeat guests and VIPs, offering thoughtful touches and personalized service to enhance loyalty.</li> <li>Collaborate with other hotel departments to ensure all guest requests are executed efficiently and seamlessly.</li> </ul> About You <p>The ideal candidate for this position will have the following experience and qualifications:</p> <ul> <li>Diploma in Hospitality Management, Business Administration or any related field.</li> <li>1 - 2 years of relevant experience in customer service or front desk roles within the hospitality industry</li> <li>Experience working in a multi-cultural environment</li> <li>Strong communication and interpersonal skills</li> <li>Software competencies - Microsoft Office programs</li> <li>Proficiency in English</li> </ul> About the Benefits <p>At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.</p> <ul> <li>Supportive and inclusive work environment</li> <li>Access to Learning & Development programs and clear career pathways</li> <li>Opportunities for internal mobility within our global network</li> <li>Colleague discounts on food, beverage, and hotel stays worldwide</li> <li>Company-provided shared accommodation</li> <li>Comprehensive healthcare and life insurance coverage</li> <li>Paid annual leave and flight from your home country</li> <li>Performance-based incentives tailored to your role</li> <li>Competitive tax-free salary paid in UAE Dirhams (AED)</li> </ul> Seniority level <ul> <li>Not Applicable</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul> <p>Referrals increase your chances of interviewing at Jumeirah by 2x.</p> <p>Get notified about new Concierge jobs in <strong>Dubai, Dubai, United Arab Emirates</strong>.</p>

Guest Services Executive - Concierge - Jumeirah Beach Hotel

DELANO

<p><strong><u>Summary</u></strong></p>
<p>The Concierge is responsible for providing personalized, high-quality service to guests by assisting with a variety of requests, from booking reservations and transportation to providing recommendations for local attractions. This role ensures that each guest has a seamless and memorable stay by offering expert advice, arranging services, and attending to guest needs promptly.</p>
<p><strong><u>Responsibilities</u></strong></p>
<ul>
 <li>Greet guests upon arrival and proactively offer assistance with any inquiries or special requests.</li>
 <li>Provide detailed information about the hotel s amenities, services, and policies.</li>
 <li>Respond to guest inquiries in person, over the phone, or via email, ensuring prompt and professional communication.</li>
 <li>Anticipate guest needs and tailor services to individual preferences, including room upgrades, dining reservations, and special occasions.</li>
 <li>Arrange transportation services, including taxis, private cars, and airport transfers.</li>
 <li>Provide personalized recommendations for local restaurants, attractions, entertainment, shopping, and activities.</li>
 <li>Make and confirm reservations for guests at restaurants, events, tours, and other local activities.</li>
 <li>Coordinate bookings for hotel amenities such as spa treatments, tours, or exclusive hotel experiences.</li>
 <li>Ensure guests are kept informed about reservation details and any changes or updates.</li>
 <li>Handle any issues or complaints guests may have, addressing concerns promptly and efficiently to ensure guest satisfaction.</li>
 <li>Offer solutions and alternatives for any requests or situations that may arise during a guest s stay.</li>
 <li>Coordinate with various hotel departments and external vendors to ensure all event details are executed seamlessly.</li>
 <li>Maintain an organized and efficient concierge desk or area, ensuring that all tools, brochures, and materials are up to date and accessible for guest use.</li>
 <li>Stay informed about hotel promotions, seasonal offerings, and new local attractions to provide the best advice to guests.</li>
 <li>Build rapport with guests, remembering their preferences and providing a personalized experience to encourage repeat visits.</li>
 <li>Maintain relationships with local service providers, vendors, and attractions to secure exclusive guest benefits and discounts.</li>
 <li>Keep current on local events, festivals, shows, and activities that guests may be interested in.</li>
 <li>Stay informed about the hotel s policies, services, and offerings to ensure accurate and helpful information is shared with guests.</li>
 <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property</li>
</ul>

Concierge

Minor International

<div>
 <p>
  Feel the energy of Dubai in an exceptional location near Dubai Media City on Sheikh Zayed Road at La Suite Dubai Hotel &amp; Apartments.
  <br/>
  <br/>
 </p>
 <p>
  Guests staying at this modern hotel will find elevated comfort just moments from Dubai Internet City and Palm Jumeirah. Feel relaxed in elegant rooms, studios, and apartments with stunning panoramic views of the city and Arabian Gulf.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <p>
  &bull; To anticipate all guest needs and handle all guest inquiries
  <br/>
  <br/>
  &bull; To participate in the effective day to day operation at the Bell service desk.
  <br/>
  <br/>
  &bull; To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties.
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  &bull; To ensure lobby area is clean and tidy at all times.
  <br/>
  <br/>
  &bull; To greet and acknowledge all guests, welcoming them in a polite and friendly manner.
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  &bull; Assist guests with the luggage, and provide a luggage storage service for guest.
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  <br/>
  &bull; To coordinate delivery of messages and other items to the guest room
  <br/>
  <br/>
  &bull; To assist guests who require special attention.
  <br/>
  <br/>
  &bull; Complete all other shift duties as outlined on shift checklist.
  <br/>
  <br/>
  &bull; To assist in ensuring that the transportation arrangements of the hotel work perfectly, including the coordination of taxi&rsquo;s, private vehicles, limousines and other vehicles.
  <br/>
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  &bull; Assist all other areas of the hotel when required.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proficiency in Opera
  </li>
  <li>
   Ability to focus attention on guest needs, remaining calm and courteous at all times
  </li>
  <li>
   At least 1 year experience working on a similar role.
  </li>
  <li>
   Hospitality background is preferred.
  </li>
  <li>
   Fluency in English; additional languages are a plus.
  </li>
 </ul>
</div>


Bellman

Apt Resources

Description <p>Apt Resources is seeking a professional and friendly Door Lady to join their client's team at a luxurious Hotel. As a Door Lady, you will be responsible for warmly welcoming guests, providing assistance with luggage, opening doors, and ensuring a smooth and pleasant arrival and departure experience. Your role will also involve assisting with guest inquiries and coordinating with other hotel staff to meet guest needs. The ideal candidate will have a friendly and welcoming demeanor, possess excellent communication skills, and be able to provide exceptional customer service.</p><br/> Requirements <ul><li>Prior experience as a Door Lady or in a similar role</li><li>Strong customer service skills</li><li>Ability to lift and carry heavy luggage</li><li>Friendly and welcoming personality</li><li>Excellent communication and interpersonal skills</li><li>Professional appearance and demeanor</li></ul><br/> Benefits <p>TBD</p>

Door Lady for Luxurious Hotel

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25191151<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<div><p><br>
</p><div>Como la propiedad de lujo original, St. Regis contin&uacute;a redefiniendo el lujo moderno a trav&eacute;s del servicio. Uno de los aspectos fundamentales es el programa de camareros, un &iacute;cono de nuestra herencia y el coraz&oacute;n y el alma del nuevo lujo. Es personalizado, adaptado, creativo y original. Cobra vida gracias a todos los talentos, pero la cara principal del programa es nuestro equipo de camareros, quienes son los principales embajadores del lujo.<br>
<div></div>
El camarero brinda servicios y experiencias personalizadas para satisfacer las necesidades de todos los hu&eacute;spedes antes de que lleguen, al realizar su registro de entrada, durante su estad&iacute;a y al retirarse del hotel, en colaboraci&oacute;n con otros departamentos que hacen al funcionamiento del hotel. Esto incluye coordinar las actividades de los auxiliares de camarero y verificar que los otros departamentos que respaldan los servicios de los camareros est&eacute;n equipados para satisfacer las necesidades de los hu&eacute;spedes. El camarero es clave para entablar relaciones con los hu&eacute;spedes, anticipar de manera proactiva sus necesidades y actuar en consonancia cuando sea posible.<br>
<div></div>
Si bien la marca St. Regis est&aacute; repleta de historia con ra&iacute;ces que se remontan a los comienzos del siglo XX, cada miembro del equipo es parte de un futuro innovador para redefinir el lujo moderno a trav&eacute;s del servicio. Para que un camarero sea exitoso debe tener una gran pasi&oacute;n por el servicio, est&aacute;ndares inflexibles, la capacidad de anticipar las necesidades y aptitudes interpersonales impecables.<br>
<div></div>
Tambi&eacute;n se esperar&aacute; que usted cree un lugar de trabajo seguro, cumpla con las pol&iacute;ticas y los procedimientos de la compa&ntilde;&iacute;a, mantenga los est&aacute;ndares de calidad y se asegure de que su uniforme, apariencia personal y manera de comunicarse sean profesionales. Los miembros del equipo de camareros estar&aacute;n de pie y movi&eacute;ndose de un sitio a otro (estar parado, sentado o caminando durante largos periodos) y tendr&aacute;n un papel activo en el trabajo (mover, levantar, cargar, empujar, jalar y colocar objetos de hasta 23 kg [50 lb] sin ayuda). Es fundamental que los miembros del equipo de camareros hagan siempre bien esas tareas (y otras tareas razonables que se les solicite) para que los hu&eacute;spedes est&eacute;n satisfechos y el hotel funcione de manera correcta siempre.<br>
<div></div>
APTITUDES DESEABLES<br>
<div></div>
Educaci&oacute;n:T&iacute;tulo de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educaci&oacute;n General<br>
<div></div><br>
(General Educational Development, GED).<br>
<div></div>
Experiencia como supervisor:No se requiere experiencia como supervisor.<br>
<div></div>
Licencia o certificaci&oacute;n:Ninguna<br>
<div></div>
APTITUDES OBLIGATORIAS<br>
<div></div>
Experiencia laboral af&iacute;n:Se requieren 6 meses de experiencia laboral af&iacute;n.</div>
<div></div><i>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de or&iacute;genes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusi&oacute;n de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condici&oacute;n de veterano u otras caracter&iacute;sticas protegidas por la legislaci&oacute;n vigente.</i>
<p></p><p>St. Regis Hotels &amp; Resorts, combinando el glamour atemporal con un esp&iacute;ritu de vanguardia, se compromete a brindar experiencias exquisitas en m&aacute;s de 50 hoteles y resorts de lujo en las mejores ubicaciones de todo el mundo. Comenzando con el debut del hotel St. Regis en Nueva York con John Jacob Astor IV a principios del siglo XX, la marca sigue comprometida con un nivel de servicio incondicional que se adelante a las necesidades de los hu&eacute;spedes, ofrecido a la perfecci&oacute;n por un equipo de amables anfitriones que combinan la sofisticaci&oacute;n cl&aacute;sica con la sensibilidad moderna, as&iacute; como el servicio de mayordomo exclusivo. Te invitamos a consultar las oportunidades de empleo en St. Regis. Al unirte a St. Regis, te unes a una cartera de marcas con Marriott International. <b>Estar&aacute;s</b> donde puedes llevar a cabo tu mejor trabajo, <b>comenzar&aacute;s</b> a cumplir tu prop&oacute;sito, <b>formar&aacute;s parte</b> de un incre&iacute;ble equipo mundial y <b>te convertir&aacute;s</b> en tu mejor versi&oacute;n.</p></div></div>

Butler-St. Regis

Bab Al Shams Desert Resort

<div></div><div><div>Team Leader, Concierge<br>
(18538)</div><br>
<div></div>
<div>Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.</div>
<div>Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai&rsquo;s endless dunes and rich culture.</div><br>
<div></div>
<div><b>
About The Role</b></div>
<div>
Assists Concierge team in maintaining a high level of supervision within the Concierge department by proactive and interactive leadership.</div>
<div><b>
Key Duties and Responsibilities</b></div>
<ul><li>To ensure that all Concierge employees adhere to the section&rsquo;s Standard Operating Procedures</li></ul>
at all times<br>
<ul><li>To respond orally to positive or negative feedback received directly from guests or via comment</li></ul>
cards/feedback systems and to develop strategies to address potential service shortfalls<br>
<ul><li>To be aware of local market competition, to monitor trends within the industry and make</li></ul>
suggestions how these could be implemented in our resort<br>
<ul><li>To lead all Concierge employees by example at all times and to create a challenging and fun</li></ul>
environment for all staff to work in<br>
<ul><li>To be innovative, suggesting new ideas and investigating new ways of doing things or new services for our guests</li><li>To handle guest complaints, comments, problems/requests and other incidents in a professional &amp; efficient manner, to document all complaints and incidents properly and to ensure that the (Assistant) Front Office Manager and other HoDs and Managers are fully informed about complaints/issues concerning their areas of responsibility</li><li>To ensure that all Concierge employees work in a safe manner, that work related accidents, sick leave and staff turnover are kept to a minimum within the department and that all hotel policies and laws &amp; regulations of the UAE are adhered to at all times by all staff members</li><li>To be fully aware of the hotel&rsquo;s credit policy and to make sure that all Concierge employees on</li></ul>
duty and are adhering to all aspects of the credit policy at all times<br>
<ul><li>To be fully aware of all hotel policies, procedures and government rules &amp; regulations and to</li></ul>
maintain good relations with the police and other local authorities at all times<br>
<ul><li>Coordinates with the Bell Attendants and Doormen ensuring the highest possible service is delivered in a friendly and professional manner.</li><li>Ensures the smooth function of the Concierge department in the absence of the Assistant Manager Concierge.</li><li>Ensures to maximize the hotel revenue at all times.</li><li>Ensures that costs are kept as low as possible, without effecting the departments operation.</li><li>Ensures that all charges done by the Concierge Department are accurately inventoried for auditing purposes.</li><li>Coordinates the delivery and collection of luggage to and from guest rooms.</li><li>Supervises acceptance of luggage for short-term storage &ndash; ensuring that details are accurately recorded and that items are stored in the designated secure area.</li><li>Supervises the release of luggage from short-term storage &ndash; ensuring that the release is accurately recorded.</li><li>Arranges transportation as requested by guests &ndash; ensuring that where necessary, charges are correctly raised and passed to the Reception Desk.</li><li>Arranges sightseeing tours and excursions as requested by guests &ndash; ensuring that charges are correctly raised and passed to the Reception Desk.</li><li>Books / reconfirm and amend airline tickets as requested by guests.</li><li>To make sure that all Concierge employees on duty are always fully aware of all activities taking</li></ul>
place in the hotel, the city and the region, so that guests consistently receive up-to-date and<br>
correct information<br>
<ul><li>To maintain effective key control and to liaise with the Security Department in all matters</li></ul>
concerning guest-room security<br>
<ul><li>To ensure that all Concierge employees on duty are fully familiar with the hotel and conversant</li></ul>
with all hotel services and the opening &amp; closing times of all outlets<br>
<ul><li>To ensure that all Concierge employees are anticipating our guests&rsquo; and visitors&rsquo; needs</li></ul>
whenever possible and act pro-actively to provide them with the best possible hotel experience<br>
<ul><li>To ensure that the port-cacheres/driveways outside the hotel entrances are always kept clean</li></ul>
and free of obstacles<br>
<ul><li>Ensures that all signage displayed in the Lobby area is accurate and kept in good order.</li><li>Assists guests with general enquiries about the hotel, its&rsquo; facilities, events and functions taking place and about Dubai and the surrounding area.</li><li>Makes restaurant reservations for guests at the hotel&rsquo;s restaurants via Restaurant Reservations</li><li>Recommends restaurants outside the hotel when requested by the guest and make reservations as necessary.</li><li>Receives incoming packages/letters/documents for in-house guests &ndash; record their acceptance and arrange delivery to the recipient in a timely manner.</li><li>Deals with outgoing guest mail &ndash; ensuring that where necessary, charges are correctly raised and passed to the Reception Desk.</li><li>Supervises and assist with delivery and collection of group luggage.</li><li>Assists with taxi bookings and follows up that the taxi reaches at the scheduled time</li><li>Ensures that departmental stationary supplies are always maintained at the required stock level and re-order as necessary.</li><li>Ensures that adequate supplies of newspapers are ordered, and all guest and hotel requirements are met.</li><li>Assists bell staff with luggage delivery when required.</li><li>Ensures all logbooks are maintained and filed accurately</li><li>Ensures training sessions are conducted as per the training plan and that all records are forwarded to the training department on monthly basis, prior to the scheduled deadline.</li><li>Assists in the management of colleague performance through coaching, counselling and discipline.</li></ul>
<div><b>
Experience &amp; Educational Requirements</b></div>
<ul><li>Completed secondary school education</li><li>Diploma / Degree equivalent Hotel related education</li><li>02 years minimum experience in a five-star hotel property in concierge.</li><li>Efficient computer skills, knowledge of Opera Cloud.</li><li>Departmental trainer.</li><li>Strong orientation towards customer service</li><li>Highly organized and proactive and be able to meet deadlines in a fast-paced environment</li><li>Presentation skills</li><li>Initiative and Commitment to Achieve</li><li>Effective Communication</li><li>Attention to detail</li><li>Problem solving and decision making</li><li>Leadership skills</li><li>Customer focused</li><li>Teamwork</li><li>Interpersonal skills</li></ul><br>
<div></div>
<div>Join a team that is warm,caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Team Leader, Concierge

Hilton

<div><p>Commis 2 for Conrad Dubai</p><p>
A Commis 2 at Conrad Dubai is responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience while consistently contributing to departmental targets.</p><p><b>
What will I be doing?</b><br>
<br>
As a Commis 2 at Conrad Dubai, you are responsible for preparing and presenting high quality dishes to deliver an excellent Guest and Member experience. A Commis 2 will also be required to prepare all mis-en-place and contribute to departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:</p><ul><li>
Ensure consistent great food production, in line with the high quality standards expected by Hilton</li><li>
Perform tasks within a timely manner</li><li>
Contribute to Kitchen revenue through effective food cost control</li><li>
Provide support to the Kitchen brigade</li><li>
Prepare and present high quality dishes within company guidelines</li><li>
Keep all working areas clean and tidy and ensure no cross contamination</li><li>
Prepare all mis-en-place for all relevant menus</li><li>
Assist other departments wherever necessary and maintain good working relationships</li><li>
Report maintenance, hygiene and hazard issues</li><li>
Comply with hotel security, fire regulations and all health and safety and food safety legislation</li><li>
Awareness departmental targets and strive to achieve them as part of the team</li><li>
Meet all health and hygiene requirements</li><li>
Be environmentally aware</li></ul><p><b>
What are we looking for?</b><br>
<br>
A Commis 2 at Conrad Dubai serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Previous experience as a Commis Chef or Apprentice Chef</li><li>
Positive attitude</li><li>
Good communication skills</li><li>
Ability to work under pressure</li><li>
Proven ability to work with a team and to follow instruction</li><li>
A passion to learn and a drive to succeed in a culinary/hospitality career</li><li>
Proof of completion in a basic food hygiene course</li><li>
A passion for food and the culinary arts</li><li>
Completion of an accredited commercial cookery course or trade apprenticeship</li><li>
Experience multi-tasking and working in an environment with rigorous standards</li></ul><p><b><br>
What will it be like to work for Conrad Hotels &amp; Resorts ?</b><br>
<br>
Conrad Hotels &amp; Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad&rsquo;s guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all!</p></div>

Commis 2 for Conrad Dubai

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