property consultant

hr executive

receptionist

housekeeping attendant

guest service agent

hotel concierge

six senses

<div><p><b>Duties and Responsibilities</b></p>
<p>
As Residences Concierge (German Speaking), I will assume full responsibility for the efficient operation in the following:</p>
<ul>
<li>Interact with the residents and hosts professionally, courteously, and positively and proactively seek feedback.
</li><li>Responsible for exceptional residents&rsquo; experiences from pre-move-in, move-in, and move-out.
</li><li>Conduct pre-arrival calls to arriving Residents, make pre-arrival arrangements, grocery orders, and amenity orders, and handle any other member arrival requests.</li>
<li>Welcome and acknowledge every Resident with a smile, eye contact, and a friendly verbal greeting, using the resident&rsquo;s name when possible.</li>
<li>Respond to and coordinate Residents&rsquo; requests for special arrangements or services (e.g., babysitting, business centre services, dry cleaning, financial services, flowers, interpretation services, mailing, notary, repairs, religious services, reservations, spa services, entertainment/sporting events, shopping, and any other relevant requests) by planning with approved specialized third-party vendors according to Six Senses guidelines.</li>
<li>Maintain a high standard of personal appearance, grooming, and hygiene.</li>
<li>Have knowledge of all safety, security, and emergency procedures related to the position in line with brand and statutory requirements.</li>
<li>Ensure the privacy of residents, partners, and guests by applying an extra level of protection to any sensitive personal data and using confidential information only to perform the job.</li>
<li>Have knowledge and strict adherence to LQA standards.</li>
<li>Be knowledgeable of all in-house and arriving Residents.
</li><li>Maintain up-to-date Residents profiles in the Property Management System.</li>
</ul>
<p><b>Qualifications
</b></p><p>To execute the position of Concierge (German Speaking), I must have the required qualifications, technical skills, and experience in a similar role in luxury hotels or branded residences with proven results and includes the following:</p>
<ul>
<li>Hospitality diploma/degree and experience in a similar role at luxury hotel or branded residences.
</li><li>Fluent in English; proficiency in German Language is a requirement.
</li><li>Technical skills include Advanced MS Office &ndash; Word, Excel, PowerPoint, and Outlook. I am also familiar with various hotel systems including PMS, and Residential Portal.
</li></ul><p>The above is intended to provide an overview of the role and responsibilities for a Residences Concierge (German Speaking) at Six Senses Dubai It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</p>
<p>
Six Senses Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Residences Concierge-German Speaking- Six Senses The Palm Dubai

Jumeirah

Guest Services Executive - Concierge - Jumeirah Beach Hotel <p>Join to apply for the <b>Guest Services Executive - Concierge - Jumeirah Beach Hotel</b> role at <b>Jumeirah</b></p> About Jumeirah <p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world's most discerning travellers.</p> About Jumeirah Beach Hotel <p>Jumeirah Beach Hotel is Jumeirah's founding property, characterised by its wave-like design, set along one of Dubai's most exclusive shorelines. Since its opening in 1997, the resort has become a leading global tourist and family destination. The resort offers a wide range of leisure, wellness, and children's facilities, complemented by a diverse selection of award-winning dining experiences.</p> About the Job <p>An exciting opportunity has arisen for a <b>Guest Services Executive - Concierge</b> to join <b>Jumeirah Beach Hotel</b>.</p> <p>The main duties and responsibilities of this role include:</p> <ul> <li>Manage and fulfil special guest requests, such as dining reservations, transportation arrangements, and bespoke local experiences, ensuring personalized service.</li> <li>Address guest inquiries promptly and professionally, providing expert recommendations on hotel services, events, and local attractions.</li> <li>Assist with the coordination of guest events or special occasions, ensuring all arrangements meet guest expectations.</li> <li>Build and maintain strong relationships with repeat guests and VIPs, offering thoughtful touches and personalized service to enhance loyalty.</li> <li>Collaborate with other hotel departments to ensure all guest requests are executed efficiently and seamlessly.</li> </ul> About You <p>The ideal candidate for this position will have the following experience and qualifications:</p> <ul> <li>Diploma in Hospitality Management, Business Administration or any related field.</li> <li>1 - 2 years of relevant experience in customer service or front desk roles within the hospitality industry</li> <li>Experience working in a multi-cultural environment</li> <li>Strong communication and interpersonal skills</li> <li>Software competencies - Microsoft Office programs</li> <li>Proficiency in English</li> </ul> About the Benefits <p>At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.</p> <ul> <li>Supportive and inclusive work environment</li> <li>Access to Learning & Development programs and clear career pathways</li> <li>Opportunities for internal mobility within our global network</li> <li>Colleague discounts on food, beverage, and hotel stays worldwide</li> <li>Company-provided shared accommodation</li> <li>Comprehensive healthcare and life insurance coverage</li> <li>Paid annual leave and flight from your home country</li> <li>Performance-based incentives tailored to your role</li> <li>Competitive tax-free salary paid in UAE Dirhams (AED)</li> </ul> Seniority level <ul> <li>Not Applicable</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul> <p>Referrals increase your chances of interviewing at Jumeirah by 2x.</p> <p>Get notified about new Concierge jobs in <strong>Dubai, Dubai, United Arab Emirates</strong>.</p>

Guest Services Executive - Concierge - Jumeirah Beach Hotel

DELANO

<p><strong><u>Summary</u></strong></p>
<p>The Concierge is responsible for providing personalized, high-quality service to guests by assisting with a variety of requests, from booking reservations and transportation to providing recommendations for local attractions. This role ensures that each guest has a seamless and memorable stay by offering expert advice, arranging services, and attending to guest needs promptly.</p>
<p><strong><u>Responsibilities</u></strong></p>
<ul>
 <li>Greet guests upon arrival and proactively offer assistance with any inquiries or special requests.</li>
 <li>Provide detailed information about the hotel s amenities, services, and policies.</li>
 <li>Respond to guest inquiries in person, over the phone, or via email, ensuring prompt and professional communication.</li>
 <li>Anticipate guest needs and tailor services to individual preferences, including room upgrades, dining reservations, and special occasions.</li>
 <li>Arrange transportation services, including taxis, private cars, and airport transfers.</li>
 <li>Provide personalized recommendations for local restaurants, attractions, entertainment, shopping, and activities.</li>
 <li>Make and confirm reservations for guests at restaurants, events, tours, and other local activities.</li>
 <li>Coordinate bookings for hotel amenities such as spa treatments, tours, or exclusive hotel experiences.</li>
 <li>Ensure guests are kept informed about reservation details and any changes or updates.</li>
 <li>Handle any issues or complaints guests may have, addressing concerns promptly and efficiently to ensure guest satisfaction.</li>
 <li>Offer solutions and alternatives for any requests or situations that may arise during a guest s stay.</li>
 <li>Coordinate with various hotel departments and external vendors to ensure all event details are executed seamlessly.</li>
 <li>Maintain an organized and efficient concierge desk or area, ensuring that all tools, brochures, and materials are up to date and accessible for guest use.</li>
 <li>Stay informed about hotel promotions, seasonal offerings, and new local attractions to provide the best advice to guests.</li>
 <li>Build rapport with guests, remembering their preferences and providing a personalized experience to encourage repeat visits.</li>
 <li>Maintain relationships with local service providers, vendors, and attractions to secure exclusive guest benefits and discounts.</li>
 <li>Keep current on local events, festivals, shows, and activities that guests may be interested in.</li>
 <li>Stay informed about the hotel s policies, services, and offerings to ensure accurate and helpful information is shared with guests.</li>
 <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property</li>
</ul>

Concierge

Atlantis the Royal

<div></div><div><div>Residence Concierge - Altantis The Royal<br>
(18272)</div><br>
<div></div>
<p>
A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.</p><br>
<p></p>
<p>
Crafted by the world&rsquo;s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</p><br>
<p></p>
<p>
Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</p><div><b>
About the role</b></div><br>
<div></div>
<div>
The Residences concierge plays a vital role to the success of the Atlantis the Royal Residences and to the execution of the day to day Residential Operations. The Concierge is the focal point of contact for the Owners-for any request and need that they may have. You will be the key player of executing Amazing Experiences and Everlasting Memories for the Residents and their Generations to come. You will assist with all queries, plans or arrangements of the Residents and or guests. Supply Residence owners and guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities. You must anticipate service needs, including asking questions to better understand needs and watching/listening to preferences and acting on them whenever possible.</div><br>
<div></div>
<div><b>
About you</b></div><br>
<div></div>
<div>
Business Administration, Hotel Management or equivalent University degree is preferred. The right candidate must have at least 3 years hotel experience in a luxury environment and a secondary Language is desirable. Must have proficient Knowledge of Outlook, Word, Excel for data collection, collation, basic charts, PowerPoint and Publisher. Fluency in Russian language will be an addition to your application.</div><br>
<div></div>
<p>
We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</p><br>
<p></p>
<p>
With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</p></div>

Residence Concierge - Altantis The Royal

Crowne Plaza Hotel

<div><p>What's your passion? Whether you're into dancing, diving, or dominoes at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great hotels guests love.</p>
<p><b>
Crowne Plaza Dubai Marina</b> will be the perfect location that completely understands modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-metre hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants.</p>
<p>
With 273 stylish rooms and a convenient, prestigious location, you will find Crowne Plaza Dubai Marina an ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy a hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.</p>
<p>
We are currently recruiting for a full time <b>Bell Service Assistant </b>to join our enthusiastic team at Crowne Plaza Dubai Marina.
</p><p>As a Bell Services Assistant you are responsible to provide professional and customer focused service to our guests, ensuring their every visit will become a memorable one and your role will include key responsibilities such as:
</p><ul><li>Receive Guests in a professional and friendly manner, exceeding Guest expectation from arrival through to departure</li>
<li>Maintain effective communication with all related Departments to ensure smooth service delivery</li>
<li>Maintain an up to date knowledge of the Hotel and local services
</li><li>Maintain awareness of Guest profile through Opera Guest profile system</li>
<li>Ensure that the Guest luggage is carried from arrival point to room and from room to departure point on check out</li>
<li>Handle all messages, mail and packages for Guests and Colleagues, ensuring they are delivered at the appropriate time in a professional manner</li>
<li>Deliver morning newspapers to rooms</li>
<li>Deliver Guest messages and other deliveries immediately without delay in a professional manner</li>
<li>Ensure concierge desk and store room is clean tidy and well organized</li>
<li>Preferably applicant with a valid UAE Driving License</li>
</ul>
<p>Ideally, you'll have a minimum of 2 years&rsquo; experience in the similar role in a four or five-star hotel or comparable industry, ability to demonstrate working with and engaging teams from different cultures, strong verbal and written communication skills along with being quality oriented with focus on details, high performance standards, able to multi-task &amp; meet deadlines and technical proficiency in related software preferable.</p>
<p>
At IHG we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.</p>
<p>
We passionately believe that it&rsquo;s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone.<br>
<br>
We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 6,000 hotels in over 100 countries, the world is your oyster.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Bell Service Assistant at Crowne Plaza Dubai Marina

Apt Resources

Description <p>Apt Resources is seeking a professional and friendly Door Lady to join their client's team at a luxurious Hotel. As a Door Lady, you will be responsible for warmly welcoming guests, providing assistance with luggage, opening doors, and ensuring a smooth and pleasant arrival and departure experience. Your role will also involve assisting with guest inquiries and coordinating with other hotel staff to meet guest needs. The ideal candidate will have a friendly and welcoming demeanor, possess excellent communication skills, and be able to provide exceptional customer service.</p><br/> Requirements <ul><li>Prior experience as a Door Lady or in a similar role</li><li>Strong customer service skills</li><li>Ability to lift and carry heavy luggage</li><li>Friendly and welcoming personality</li><li>Excellent communication and interpersonal skills</li><li>Professional appearance and demeanor</li></ul><br/> Benefits <p>TBD</p>

Door Lady for Luxurious Hotel

Fairmont Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids&rsquo; Club.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Overlook the daily operations of the whole Concierge/Guest Services department.
  </li>
  <li>
   Coach, lead, guide and direct the efforts of the team of Concierge/Guest Services Agents.
  </li>
  <li>
   Approve and adjust schedules as required based on business volume forecasts.
  </li>
  <li>
   Provide feedback, seizes training and coaching opportunities with Colleagues.
  </li>
  <li>
   Support training initiatives and provides a training role as required.
  </li>
  <li>
   Ensure everyone in the team is knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city and be able to provide accurate information to guests.
  </li>
  <li>
   Act as an ambassador of the hotel and provide assistance to variety of requests. Expected to make what seem to be impossible and unusual happen.
  </li>
  <li>
   Maintain a network of service providers for the efficient conduct in coordinating guest requirements.
  </li>
  <li>
   Ensure availability of printed/digital materials such as brochures of local attractions, sister hotels, restaurants, city maps, etc. which may be handed over to guests.
  </li>
  <li>
   Manage the facilitation of guest request relating to dining activities (both inside and outside of hotel), shows, recreation, tours, transport, florists, doctor, dentist, child care and any other services which are not available at the hotel.
  </li>
  <li>
   Respond to queries positively.
  </li>
  <li>
   Follow through all endorsements at the concierge and ensure completion.
  </li>
  <li>
   Ensure that all luggage, messages, parcels, etc. are handled, delivered, retrieved or stored efficiently.
  </li>
  <li>
   Be transparent and responsible on matters involving finances.
  </li>
  <li>
   Maintain absolute integrity and trustworthiness in the team.
  </li>
  <li>
   Adhere to the established financial guidelines and control all costs.
  </li>
  <li>
   Manage the daily documentation/recording of bills particularly filing of receipts.
  </li>
  <li>
   Manage all activities relating to Concierge and ensure that all transactions are performed in the best interest of the company.
  </li>
  <li>
   Monitor responsible use of all available systems and equipment in the hotel.
  </li>
  <li>
   Promotes and follows a safe work environment.
  </li>
  <li>
   Promotes and leads a service driven, results driven work environment.
  </li>
  <li>
   Follows departmental SOP&rsquo;s (Standard Operating Procedures) including all safety policies
  </li>
  <li>
   Promote all hotel services, offers and facilities and their operating hours.
  </li>
  <li>
   Other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Passion for guest service
  </li>
  <li>
   Excellent written and verbal communication, interpersonal and leadership skills.
  </li>
  <li>
   Highly organized, results-oriented with the ability to be flexible and work well under pressure.
  </li>
  <li>
   Strong interpersonal and problem-solving abilities.
  </li>
  <li>
   Highly responsible &amp; reliable.
  </li>
  <li>
   Fluency in English, secondary language preferred.
  </li>
  <li>
   Minimum of 3-year previous proven Managerial position or equivalent in a customer service industry.
  </li>
  <li>
   Must have the ability to handle a multitude of tasks and Guest requests.
  </li>
  <li>
   Computer proficiency in a Windows environment (Word, Excel, PowerPoint).
  </li>
  <li>
   Knowledge of Micros-Fidelio Property Management System an asset.
  </li>
  <li>
   Ability to work cohesively with fellow colleagues as part of a team.
  </li>
  <li>
   Ability to focus attention on guest needs, remaining calm and courteous at all times.
  </li>
 </ul>
</div>


Head Concierge

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