property consultant

hr executive

sales consultant

receptionist

front desk receptionist

hotel concierge

Radisson Hotel Group

<div>
 
 Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
 
 
 
 
 People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
 
 
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 
 
 Guest Service Excellence
 
 
 
 
 </li>
 <li>
 
 Ensure all guests receive warm, professional, and personalized service at all times.
 
 
 
 </li>
 <li>
 
 Handle VIP arrivals, special requests, and guest preferences proactively.
 
 
 
 </li>
 <li>
 
 Provide expert knowledge of local attractions, restaurants, transportation, and events in Dubai.
 
 
 
 </li>
 <li>
 
 Anticipate guest needs and resolve complaints efficiently and diplomatically.
 
 
 
 </li>
 <li>
 
 Maintain strong relationships with local vendors and service providers.
 
 
 
 </li>
 <li>
 
 Supervise and coordinate daily operations of the concierge team.
 
 
 
 </li>
 <li>
 
 Conduct daily briefings to ensure smooth shift handovers.
 
 
 
 </li>
 <li>
 
 Monitor team grooming, punctuality, and professional conduct.
 
 
 
 </li>
 <li>
 
 Train, coach, and mentor concierge team members.
 
 
 
 </li>
 <li>
 
 Assist in scheduling and manpower planning.
 
 
 
 </li>
 <li>
 
 
 Operational Duties
 
 
 
 
 </li>
 <li>
 
 Ensure accurate logging of guest requests and follow-ups.
 
 
 
 </li>
 <li>
 
 Coordinate transportation arrangements (taxis, airport transfers).
 
 
 
 </li>
 <li>
 
 Oversee luggage assistance and bell desk operations.
 
 
 
 </li>
 <li>
 
 Maintain updated information files, brochures, and digital guest resources.
 
 
 
 </li>
 <li>
 
 Ensure compliance with hotel policies, safety procedures, and data privacy standards.
 
 
 
 </li>
 <li>
 
 
 Administrative &amp; Reporting
 
 
 
 
 </li>
 <li>
 
 Prepare daily operational reports.
 
 
 
 </li>
 <li>
 
 Track guest feedback and service recovery cases.
 
 
 
 </li>
 <li>
 
 Monitor concierge desk inventory and supplies.
 
 
 
 </li>
 <li>
 
 Assist in budgeting and cost control for the department.
 
 
 
 </li>
 <li>
 
 
 Team Supervision
 
 
 
 
 </li>
 <li>
 
 
 Driving license is mandatory
 
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 
 Valid UAE driver&rsquo;s license and ability to drive both manual and automatic vehicles.
 
 
 
 
 </li>
 <li>
 
 Minimum 2&ndash;3 years of experience in Concierge or Front Office operations in a 4 or 5-star hotel.
 
 
 
 </li>
 <li>
 
 Previous supervisory experience preferred.
 
 
 
 </li>
 <li>
 
 Strong knowledge of Dubai&rsquo;s key attractions, events, and luxury services.
 
 
 
 </li>
 <li>
 
 Excellent communication skills in English (additional languages are an advantage).
 
 
 
 </li>
 <li>
 
 Strong leadership and problem-solving skills.
 
 
 
 </li>
 <li>
 
 Proficient in hotel management systems and Microsoft Office.
 
 
 
 </li>
 <li>
 
 High level of professionalism, grooming, and guest service orientation.
 
 
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 Why Join Radisson Hotel Group?
 
 
 
 
 
 
 Live the Magic of Hospitality -
 
 Be part of a team that creates
 
 exceptional experiences and memorable moments
 
 every day. Let your
 
 Yes I Can!
 
 spirit shine as you bring hospitality to life.
 
 
 
 
 
 Build a Great Career -
 
 No matter your background or experience, we invest in your
 
 growth, learning, and career development
 
 &mdash;helping you reach your full potential.
 
 
 
 
 
 Experience the Team Spirit -
 
 Join a workplace that&rsquo;s
 
 inclusive, fun, and meaningful
 
 . We celebrate diversity, support one another and foster a sense of belonging through our
 
 Employee Resource Groups and inclusion initiatives
 
 .
 
 
 
 
 
 Lead with Your Ambition -
 
 Your ideas, passion and drive matter! We empower you to
 
 make a difference
 
 &mdash;in hospitality, your community and beyond.
 
 
 
 
 
 Enjoy Global &amp; Local Perks -
 
 No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
 
 
 
 
 
 Join us in shaping the future of hospitality!
 
 If you&rsquo;re ready to
 
 bring your talent, energy, and passion
 
 , we&rsquo;d love to hear from you.
 
 
 
 
 
 Apply now and let&rsquo;s make every moment matter.
 
 
 
 
 
 We welcome applicants from all
 
 backgrounds, abilities, and experiences
 
 . If you need any adjustments during the application process, please let us know.
 
</div>

Concierge Supervisor

Mandarin Oriental Hotel Group

<div>Mandarin Oriental Jumeira, Dubai is looking for a Spa Concierge to join our Spa team.
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai&rsquo;s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.
As Spa Concierge you will be responsible for the following duties:<ul>
<li>
It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.</li>
<li>
MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li>
<li>
It is part of your role and your responsibility to fully support all learning and development activities.</li>
<li>
Ensure that all standards of LQE, MOQA and Forbes are followed consistently.</li>
<li>
You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li>
<li>
Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li>
<li>
Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li>
<li>
Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li>
<li>
Mandarin Oriental, Jumeira has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li>
<li>
Act as a hotel ambassador at all times.</li>
<li>
To carry out any additional duties requested by management, related to hotel operational activities.</li>
<li>
Assist in the operations of all spa areas as required:
<ul>
<li>Spa Reception</li>
<li>
Spa Retail Area</li>
<li>
Consultation pods</li>
<li>
Tea Lounges</li>
<li>
Maintain the cleanliness of The Spa; in particular the reception &amp; retail areas, consultation pods and tea lounge. These should be kept in a neat, tidy and sanitary manner in accordance with the Safe, Sound and Sustainability standards.</li>
</ul>
</li></ul><ul><li>Will be expected to aid therapists in setting up for treatments and clearing away after.</li>
<li>
Organize appointment scheduling to maximize use of time and profitability whilst ensuring that the guests&rsquo; needs are of first importance.</li>
<li>
Must be a team player and assist all spa and hotel colleagues where necessary.</li>
<li>
Ability to perform opening and closing duties.</li>
<li>
Must have a thorough understanding of Spa Soft, all treatments offered in the spa and all retail products.</li>
<li>
Must have good telephone skills and follow required telephone etiquette.</li>
<li>
Must show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.</li>
<li>
Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Senior Director of Spa &amp; Wellness.</li>
<li>
Ensure a warm friendly welcome to all guests at all times. Greet all guests upon their arrival, gives new guests tours of The Spa and offers return guests &quot;re-orientations&quot;. Courtesy to guests and colleagues at all times.</li>
<li>
Must have the ability to courteously interact and answer all spa and hotel related questions with guests.</li>
<li>
Communicate all messages promptly and to keep the Duty Manager informed as to any guests&rsquo; incidents and dissatisfactions.</li>
<li>
Assist in the smooth flow of the guests&rsquo; journey throughout the day.</li>
<li>
Must attend all training courses as deemed necessary.</li>
<li>
Receive training to ensure that all-relevant legislation pertaining to the Safe, Sound &amp; Sustainable standards are implemented and monitored within the spa &amp; wellness.</li>
<li>
Oversees incoming and outgoing guest and spa colleagues business-related emails.</li>
<li>
Will be expected to assist various demonstrations and events.</li>
<li>
Recognize the importance of &quot;sales&quot; in every aspect of their role and be responsible for achieving set sales targets.</li>
<li>
Ensure all preferences, contact details and other relevant guest history information is entered into SpaSoft accurately.</li>
<li>
When receive LRA and TripAdvisor comments, to input the relevant information into the Guest Comments Sheet available in the sharefolder.</li>
</ul>
As Spa Concierge we expect from you:<ul>
<li>
Senior School qualification</li>
<li>
Minimum 2 years&rsquo; experience working in a 5-star hotel environment.</li>
<li>
A minimum of 1-year Front Office experience.</li>
<li>
Previous experience working in the Middle East Region is an advantage.</li>
<li>
Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex.</li>
<li>
Ability to understand guest needs and expectations and to deliver superior customer service.</li>
<li>
Perform job with attention to details and the ability to organize and handle multiple tasks effectively.</li>
<li>
Clear communication; effective verbal and written communication skills in English. Speaking Russian, Arabic, Spanish, German, Italian and French is an advantage.</li>
</ul>
Our commitment to you:<ul>
<li>
Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>
A competitive salary and benefits packages</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Spa Concierge

Landmark Hotels & Suites

1. Greet hotel guests according to the Landmark Hotels &amp; Suites Standards, and provides courteous and professional service at all times.2. Coordinates with reception to execute arrivals and departure efficiently.3. Assist guest with luggage, when arriving or departing from the hotel.4. Assist guest with loading/ offloading form the vehicle.5. Ensure that you are on time to your duty with clean uniform and well groomed.6. Be familiar with all hotel facilities, hours of operation and current promotions7. Maintain an alert position in the Entrance.8. Have knowledge of all Bell stand SO P's and LSOP's9. Be familiar with local area services, offices, attractions, restaurants, etc.10. Able to provide directions to various destinations within the city.11. Be fully aware of all safety and emergency procedures12. Be security conscious at all times, inform manager of anything suspicious13. Report any accidents immediately to the management14. Ensure that hotel entrance is clean, tidy and free of clutter15. To be able to perform any additional scope of duties if requested by the Manager.16. To attend the mandatory External and Internal training and follow the company training policy.Job Types: Full-time, PermanentExperience:<ul><li>Bell Desk: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Bellboy

Hilton

<div>Commis 1 | Waldorf Astoria Dubai Palm Jumeirah
A Commis 1 is responsible for supporting culinary operations by leading food preparation within their designated section and maintaining the highest standards of hygiene, efficiency, and food quality. This role plays a key part in the kitchen brigade, ensuring consistency in food production and presentation while assisting the Demi Chef de Partie in delivering exceptional dishes in line with the hotel's standards.
What will I be doing
This position is vital in delivering a seamless and exceptional dining experience for our guests, contributing to the overall success of the hotel's food and beverage operations. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Prepare and present high-quality dishes in accordance with established recipes and brand guidelines.</li><li>
Assist in preparing and cooking menu items based on guest preferences and hotel standards.</li><li>
Ensure consistency in taste, presentation, and portioning of all dishes produced.</li><li>
Carry out mise en place duties and ensure ingredients are prepared and ready before service.</li><li>
Follow recipe standards while maintaining culinary quality, taste, and appearance.</li><li>
Collaborate with fellow Commis and culinary team members to ensure smooth and efficient kitchen operations.</li><li>
Monitor proper storage and rotation of food items to maintain freshness and minimize waste.</li><li>
Maintain cleanliness and hygiene across all kitchen and storage areas in compliance with health and safety regulations.</li><li>
Prepare daily requisitions for ingredients, ensuring adequate stock levels and accurate inventory.</li><li>
Read and apply basic math skills to follow recipes and portion guidelines effectively.</li><li>
Visually inspect and select food items to ensure only high-quality ingredients are used in food preparation.</li></ul>
What are we looking for
A Commis 1, serving Waldorf Astoria Hotels &amp; Resorts is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, knowledge, skills, and values that follow:<ul><li>
Previous experience as a Commis 1 in a luxury hotel, fine dining restaurant, or high-end culinary operation.</li><li>
Clear understanding of food preparation, kitchen operations, and food safety standards.</li><li>
Thorough understanding of food safety standards, hygiene practices, and HACCP guidelines.</li><li>
Strong communication skills to collaborate effectively with kitchen staff and other departments.</li><li>
Ability to work efficiently and stay calm under pressure, particularly during busy service periods.</li><li>
Attention to detail, ensuring consistency in taste, presentation, and quality of all dishes.</li><li>
A passion for learning and a strong desire to improve culinary skills.</li><li>
High school diploma or equivalent preferred; specialized culinary training or qualifications are highly desirable.</li><li>
Physical stamina to stand for extended periods and lift kitchen equipment or supplies as necessary.</li><li>
Excellent knowledge of food hygiene and safety standards, ensuring a clean and safe kitchen environment.</li><li>
Flexibility to work various hours, including weekends, evenings, and public holidays, as required by the operational needs of the hotel.</li><li>
A positive attitude and a willingness to contribute to a dynamic, collaborative team.</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Luxury hospitality experience in a similar role</li><li>
Ability to work a variety of shifts including weekends, days, afternoons and evenings.</li></ul>
What will it be like to work for Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.</div>

Commis 1 | Waldorf Astoria Dubai Palm Jumeirah

Marriott International

<div>Additional Information 
Job Number26019861 
Job CategoryFood and Beverage &amp; Culinary 
LocationThe St. Regis Downtown Dubai, Marasi Drive, Dubai, United Arab Emirates, United Arab Emirates, 191984 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. 
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Commis 1 - The St. Regis Downtown Dubai

<div>Additional Information 
Job Number26022469 
Job CategoryRooms &amp; Guest Services Operations 
LocationW Dubai-Mina Seyahi, King Salman Bin Abdulaziz Al Saud Street, Dubai, United Arab Emirates, United Arab Emirates, 213084 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests&rsquo; needs and information prior to arrival that will lead to a unique, memorable and personal stay. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Concierge Goals
<ul><li>Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish work.</li></ul>
<ul><li>Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul>
<ul><li>Supports the establishment of an effective database to be used by all team members for restaurant and local attractions.</li></ul>
<ul><li>Establishes relationships with local attractions, restaurants and other businesses to enhance guests&rsquo; experiences.</li></ul>
<ul><li>Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).</li></ul>
<ul><li>Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.</li></ul>
<ul><li>Provides check-in and check-out services and handles reservations when needed.</li></ul>
<ul><li>Maintains knowledge of rooms and their locations, services and facilities of the hotel.</li></ul>
<ul><li>Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.</li></ul>
<ul><li>Responds to emergency situations using appropriate procedures.</li></ul>
<ul><li>Maintains awareness of daily operations and events at the hotel.</li></ul>
<ul><li>Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements</li></ul>
<ul><li>Provides warm welcome and anticipation of guest needs throughout their stay.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Supports employees understanding of customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives and the peers on relevant information in a timely manner.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Chief Concierge

<div>Company Description 
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight. 
Job Description 
<ul><li>
Provide exceptional service to guests, handle inquiries, requests, and complaints, and perform guest &ldquo;touchpoints&rdquo; to ensure satisfaction</li><li>
Assist with check-in and check-out procedures, ensuring accuracy and efficiency</li><li>
Monitor and coordinate guest requests, reservations, and room assignments</li><li>
Train in all positions of the Front Office to gain a full understanding of operations, including reception, concierge, and guest services</li><li>
Lead opening and closing procedures of the Front Office desk</li><li>
Participate in cross-training duties across other hotel departments (as needed) to gain holistic hotel experience</li><li>
Maintain and update guest information and records accurately in the PMS system</li><li>
Assist department managers with special assignments or projects and administration related to the Rooms Division</li><li>
Participate in pre-shift briefings and daily team meetings</li><li>
Attend weekly Front Office or hotel staff meetings as required</li><li>
Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time</li></ul></div>

Front Office Intern

Explore 404+ Hotel concierge in Dubai this March. Find roles across top companies and apply now to boost your career.