property consultant

receptionist

front desk receptionist

office assistant

customer service executive

hotel concierge

IHG Hotels & Resorts

<div>As the world&rsquo;s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. 
 
Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you&rsquo;d like to embrace a wider world of experiences and opportunities, we&rsquo;d like to welcome you to join InterContinental Dubai Marina Hotel &amp; Residences as Commis I. 
 
InterContinental Dubai Marina is a Five Star luxury hotel &amp; residence in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants &amp; bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence. 
 
A little taste of your day-to-day: 
 
Your role will include but not be limited to:<ul><li>
Support the Culinary team in preparing exceptional dishes, from setting up food and equipment to assisting with mise en place to ensure everything runs like clockwork.</li><li>
Play a key role in food pick-up, ensuring efficiency and quality while strictly following HACCP standards to maintain the highest level of food safety.</li><li>
Provide assistance to the Demi Chef De Parties and Chef De Parties in day-to-day operations, learning from experienced chefs and contributing to a smooth kitchen operation.</li><li>
Keep the kitchen organized and safe by maintaining cleanliness and adhering to food safety regulations.</li><li>
Be part of an exciting and fast-paced kitchen, where your work directly contributes to the creation of delicious, world-class dishes.</li></ul>
Why you will love this job:<ul><li>
Work in a dynamic, high-energy environment where no two days are the same.</li><li>
Learn new skills, receive mentorship, and have opportunities for career growth.</li><li>
Be part of a supportive team that values collaboration and fun.</li><li>
Enjoy benefits like staff discounts, and a creative, inspiring workplace.</li></ul>
Ideally, you'll have some or all the following qualifications and experience we're looking for<ul><li>
Previous experience in a commis chef within a hotel or restaurant setting.</li><li>
Strong understanding of food safety and hygiene practices.</li><li>
Passionate about food and cooking with a keen interest in learning.</li><li>
Ability to work well in a team environment and communicate effectively.</li></ul>
What you can expect from us: 
 
We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including impressive room discounts, and some of the best training in the industry. 
 
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance. We always welcome different backgrounds, experiences, and perspectives. 
 
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 
 
So, join us and become part of our ever-growing global family. Apply today and embark on your next exciting career journey with us!
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Commis I at InterContinental Dubai Marina Hotels & Residences

Binghatti Holding Limited

About BinghattiBinghatti is one of the UAE&rsquo;s most dynamic and fast-growing property brands, headquartered in Dubai. We are known for bold architecture, visionary design, and partnerships with global luxury icons such as Bugatti, Mercedes-Benz, and Jacob &amp; Co.With a portfolio exceeding AED 15 billion across Dubai&rsquo;s most prestigious developments, Binghatti continues to transform the city&rsquo;s skyline and set new standards for innovation and excellence in real estate.Job SummaryWe are seeking a highly professional, service-oriented, and proactive Corporate Butler. The successful candidate will work closely with the Executive Assistant and senior leadership team, ensuring the highest standards of hospitality, administrative support, and day-to-day executive services.Key Responsibilities &amp; Requirements:<ul><li>Professional appearance, excellent grooming standards, and a service-oriented mindset.</li><li>Previous experience as a Butler, Executive Butler, VIP Hospitality Associate, Concierge, or in a similar corporate hospitality role.</li><li>Must be willing to work overtime when required, particularly during periods involving high-volume printing and preparation of presentations and executive materials.</li><li>Must be flexible to work beyond regular hours during events and launching.</li><li>Entitled to two days off per week; however, flexibility is required to provide support on weekends when business needs arise, including bank-related transactions, appointments, shopping, urgent site visits, and other executive support tasks.</li><li>Responsible for maintaining meeting rooms, executive lounges, and hospitality areas to the highest standards.</li><li>Experienced in professional table setting, food and beverage service, and VIP hospitality protocols.</li><li>Must be willing to accompany and support management during site visits, events, and external meetings when required.</li><li>Able to handle petty cash, expense tracking, and procurement-related errands with accuracy and accountability.</li><li>Strong customer service skills with the ability to remain calm, professional, and responsive in a fast-paced environment.</li><li>Must be firm, professional, proactive, and a strong team player with excellent interpersonal skills.</li><li>Ability to prioritize multiple tasks, anticipate executive needs, and respond efficiently to urgent requests.</li><li>Will work closely alongside the Executive Assistant to ensure the smooth day-to-day operation</li></ul>Why Join Binghatti?At Binghatti, we do not just build properties - we build legacies. You will join a team driven by ambition, creativity, and excellence, where ideas move fast and every project makes a statement.Here, you will work alongside some of the brightest minds in real estate, contributing to iconic developments that define Dubai&rsquo;s future. If you are ready to be part of a company that is shaping history, Binghatti is where your story begins.Application Question(s):<ul><li>What's your salary expectation?</li><li>Which 4-5 star hotel have you worked?</li></ul>Experience:<ul><li>executive butler: 2 years (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>Work Location: In person

Corporate Butler

Emirates National Investment

<div>
 
 We are seeking a highly experienced and professional
 
 Private Assistant
 
 who will be responsible for providing high-level personal assistance, concierge-style support, estate coordination, and administrative oversight across a broad range of private matters. The position requires exceptional organisational skills, sound judgement, and the ability to manage sensitive matters with the highest level of confidentiality, professionalism, and attention to detail.
 
 
 
 
 
 This role will support the smooth coordination of personal affairs, household-related requirements, VIP-related arrangements, and private administration.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 Private Affairs Management
 
 
 <ul>
 <li>
 Act as the primary point of contact in relation to private and personal matters.
 </li>
 <li>
 Handle confidential and sensitive information with the utmost discretion and professionalism.
 </li>
 <li>
 Coordinate and oversee a wide range of personal tasks, ensuring efficient and timely execution.
 </li>
 <li>
 Track VIP relations and correspondence, supporting relationship management by remaining informed of important occasions, milestones, and key events.
 </li>
 <li>
 Organise and coordinate personal arrangements including travel bookings, flight reservations, hotel accommodation, and related logistics.
 </li>
 <li>
 Support the management of personal insurance matters, including vehicle registration, renewals, and related documentation.
 </li>
 </ul>
 
 
 
 
 
 Estate Management
 
 
 <ul>
 <li>
 Supervise and manage private properties, ensuring they are well-maintained, operational, and secure.
 </li>
 <li>
 Oversee household and estate staff, including coordination related to recruitment, onboarding, payroll, scheduling, and performance monitoring.
 </li>
 <li>
 Coordinate with external service providers and vendors for maintenance, renovations, and other property-related requirements.
 </li>
 <li>
 Liaise with relevant internal and external parties in relation to private procurement and household requirements.
 </li>
 <li>
 Support the smooth day-to-day administration and upkeep of private residences and related assets.
 </li>
 </ul>
 
 
 
 
 
 Financial Administration
 
 
 <ul>
 <li>
 Assist in the coordination and administration of financial matters relating to personal, household, and private expenses.
 </li>
 <li>
 Support the tracking and organisation of private expense-related documentation and records, as required.
 </li>
 </ul>
 
 
 
 
 
 Documentation and Approvals
 
 
 <ul>
 <li>
 Maintain up-to-date records of personal documents including passports, visas, Emirates IDs, and other important records.
 </li>
 <li>
 Maintain an organised and updated database of important contacts, service providers, and vendors.
 </li>
 <li>
 Review and coordinate initial approvals related to private affairs.
 </li>
 </ul>
 
 
 
 
 
 Experience, Education, and Skills
 
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a relevant discipline such as
 
 Business Management, Hospitality, Estate Management
 
 , or similar.
 </li>
 <li>
 Proven experience in a similar role, preferably supporting a
 
 high-net-worth individual, family office, or VIP environment
 
 .
 </li>
 <li>
 Strong understanding of the level of professionalism, discretion, and service expected within a private household or executive support environment.
 </li>
 <li>
 Fluent in English &amp; Arabic, with strong verbal and written communication skills. Arabic is a must.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies &amp; Skills
 
 
 <ul>
 <li>
 Exceptional organisational and multitasking skills, with strong attention to detail.
 </li>
 <li>
 Excellent interpersonal and communication abilities.
 </li>
 <li>
 High level of integrity, discretion, and professionalism in handling confidential information.
 </li>
 <li>
 Strong problem-solving skills and the ability to remain composed under pressure.
 </li>
 <li>
 Respectful, trustworthy, and service-oriented demeanour.
 </li>
 <li>
 Flexibility to work outside standard office hours as needed.
 </li>
 <li>
 Good understanding of local customs, etiquette, and cultural expectations.
 </li>
 <li>
 High standards of personal presentation.
 </li>
 </ul>
</div>

Private Assistant

<div>At InterContinental Residences Dubai Business Bay, every interaction creates a lasting impression.
We're looking for a Guest Experience Agent who is passionate about hospitality, thrives on creating memorable guest journeys, and takes pride in delivering personalised luxury service. As one of the first and last faces our guests encounter, you'll play an essential role in ensuring every stay feels effortless, welcoming, and truly exceptional.
This is More Than a Front Office Role.
At InterContinental Residences Dubai Business Bay, we don't simply check guests in&mdash;we build meaningful relationships.
As a Guest Experience Agent, you'll become a trusted ambassador of our brand, delivering warm, intuitive service while anticipating guest needs before they're even expressed. Whether welcoming a first-time visitor, recognising a returning guest, or celebrating a special occasion, you'll create moments that guests remember long after they've departed.
Why This Role Matters
Exceptional guest experiences are built through genuine human connections.
Every conversation, recommendation, and thoughtful gesture contributes to our reputation as one of Dubai's premier luxury residences. Your ability to deliver seamless service, resolve requests with confidence, and personalise every interaction directly influences guest satisfaction, loyalty, and brand advocacy.
Create Experiences That Guests Remember
As part of the Front Office team, you'll deliver exceptional service throughout the entire guest journey&mdash;from arrival to departure.
You'll work closely with colleagues across the hotel to ensure every guest receives attentive, personalised service while maintaining the highest standards of luxury hospitality and operational excellence.
What We'll Support You to Do
Deliver Personalised Luxury Service 
Create warm, memorable experiences through genuine hospitality and attention to detail.
Build Lasting Guest Relationships 
Recognise returning guests, understand individual preferences, and exceed expectations.
Drive Guest Satisfaction 
Respond to requests promptly, professionally, and with genuine care.
Represent the InterContinental Brand 
Deliver every interaction in line with IHG's luxury service standards and values.
The Gig
Reporting to the Assistant Front Office Manager, the Guest Experience Agent is responsible for delivering exceptional guest service while supporting daily Front Office and Guest Relations operations.
The Opportunity
Become part of a world-class luxury hospitality team where guest experience is at the heart of everything we do.
The Strategy
Deliver personalised service, build meaningful guest relationships, and create seamless experiences across every stage of the guest journey.
The Impact
Increase guest satisfaction, encourage loyalty, strengthen our luxury reputation, and create memorable stays that guests want to repeat.
Stay Human
Luxury hospitality begins with genuine care.
At InterContinental Residences Dubai Business Bay, we believe every guest deserves to feel recognised, welcomed, and valued. Your professionalism, empathy, and attention to detail will help create experiences that leave lasting impressions.
Your Day-to-Day
No two days are ever the same. Your responsibilities will include but limited to:
Guest Experience<ul><li>
Welcome guests with warmth and professionalism during arrival and departure</li><li>
Deliver personalised service throughout each guest's stay</li><li>
Recognise VIPs, repeat guests, long-stay residents, and special occasions</li><li>
Anticipate guest needs and proactively offer assistance</li><li>
Build genuine relationships that enhance guest loyalty</li><li>
Create memorable moments through thoughtful and personalised service</li></ul>
Guest Relations<ul><li>
Handle guest requests promptly and efficiently</li><li>
Coordinate special amenities, celebrations, and personalised arrangements</li><li>
Maintain accurate guest profiles and preferences within Opera PMS</li><li>
Ensure guest information is updated to support future personalised service</li><li>
Follow up on guest requests to ensure complete satisfaction</li></ul>
Service Recovery<ul><li>
Resolve guest concerns calmly, professionally, and efficiently</li><li>
Take ownership of service recovery while maintaining guest confidence</li><li>
Escalate complex issues appropriately when required</li><li>
Follow up to ensure concerns have been fully resolved</li></ul>
Front Office Operations<ul><li>
Support smooth arrival and departure experiences</li><li>
Collaborate with Reservations, Concierge, Housekeeping, Engineering, Food &amp; Beverage, and other departments</li><li>
Ensure effective communication of guest preferences and special requests</li><li>
Assist during peak operational periods and special events</li><li>
Maintain accurate records and operational documentation</li></ul>
Quality &amp; Compliance<ul><li>
Maintain IHG luxury brand standards at all times</li><li>
Follow hotel policies, procedures, and service standards</li><li>
Ensure confidentiality of guest information</li><li>
Adhere to health, safety, and security procedures</li><li>
Maintain a professional appearance and positive attitude throughout every shift</li></ul>
What Success Looks Like
You'll be successful when you consistently achieve:<ul><li>
Exceptional guest satisfaction and positive guest feedback</li><li>
Memorable personalised guest experiences</li><li>
Prompt and effective guest request fulfilment</li><li>
Strong guest loyalty and repeat visitation</li><li>
Smooth collaboration across hotel departments</li><li>
Consistent compliance with IHG luxury service standards</li><li>
Positive contribution to the Front Office team's overall performance</li></ul>
Who This Role Is Perfect For
This opportunity is ideal for someone who:<ul><li>
Has a genuine passion for creating exceptional guest experiences</li><li>
Enjoys building meaningful relationships with people from around the world</li><li>
Brings warmth, confidence, and professionalism to every interaction</li><li>
Thrives in a fast-paced luxury hospitality environment</li><li>
Takes ownership and enjoys solving problems</li><li>
Works collaboratively while maintaining exceptional attention to detail</li><li>
Is committed to delivering service that exceeds expectations</li></ul>
What We Need From You
Ideally, you'll bring some (or all) of the following:
Education<ul><li>
Hospitality qualification or related field preferred</li></ul>
Experience<ul><li>
1&ndash;3 years of experience in Guest Relations, Front Office, Guest Experience, or Reception within luxury hospitality</li><li>
Experience within luxury hotels, branded residences, resorts, or premium hospitality environments preferred</li><li>
Working knowledge of Opera PMS or similar Property Management Systems</li><li>
Experience within the UAE or GCC hospitality market is advantageous</li></ul>
Personal Attributes<ul><li>
Outstanding interpersonal and communication skills</li><li>
Naturally warm, welcoming, and guest-focused</li><li>
Professional appearance and confident presentation</li><li>
Strong organisational and multitasking abilities</li><li>
Excellent problem-solving and decision-making skills</li><li>
Ability to remain calm under pressure</li><li>
Passion for luxury hospitality and personalised service</li><li>
High level of integrity, attention to detail, and commitment to excellence</li></ul><div>
</div>What You Can Expect from Us<div>
At InterContinental Residences Dubai Business Bay, we create an environment where our people can excel. We offer competitive compensation, valuable employee benefits, and exceptional development opportunities&mdash;including full uniform provision, generous accommodation discounts, and access to world-class training that supports long-term career growth.
</div><div></div><div>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.</div><div>
</div><div>We foster a culture of trust, support, and acceptance &mdash; always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.</div><div>
We know that to work well, we need to feel well &ndash; both inside and outside of work. Through our myWellbeing framework, we&rsquo;re committed to supporting wellbeing across your health, lifestyle, and workplace.</div><div>
</div>Ready to Shape the Guest Experience?<div>
</div><div>If you don&rsquo;t meet every requirement but believe you bring the right energy, leadership, and passion for people, we&rsquo;d still love to hear from you.</div><div>
Join us and be part of shaping distinctive hospitality experiences in Dubai&mdash;where your ideas, personality, and expertise help define how guests connect, unwind, and remember us.</div><div>
</div>As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Guest Experience Agent at InterContinental Residences Dubai Business Bay

Alrais Holding

We are seeking an experienced and dynamic Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will be responsible for ensuring exceptional guest satisfaction, managing hotel staff, maintaining operational efficiency, and achieving business objectives.Key Responsibilities<ul><li>Manage and supervise all hotel operations, including Front Office, Housekeeping, Food &amp; Beverage, and Guest Services.</li><li>Ensure high standards of customer service and guest satisfaction.</li><li>Handle guest complaints and resolve issues promptly and professionally.</li><li>Monitor hotel performance, occupancy rates, and revenue targets.</li><li>Recruit, train, and develop hotel staff.</li><li>Prepare staff schedules and oversee workforce management.</li><li>Ensure compliance with company policies, health and safety regulations, and local laws.</li><li>Manage budgets, control operational costs, and maximize profitability.</li><li>Coordinate with suppliers, vendors, and external service providers.</li><li>Conduct regular inspections to maintain hotel standards and cleanliness.</li><li>Prepare operational reports and present performance updates to management.</li></ul>Requirements<ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field.</li><li>Minimum 3-5 years of experience in hotel management or a similar leadership role.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Excellent problem-solving and decision-making abilities.</li><li>Proficiency in hotel management systems and Microsoft Office applications.</li><li>Strong understanding of hotel operations, guest service standards, and revenue management.</li><li>Ability to work flexible hours, including weekends and holidays when required.</li><li>Fluent in English; additional languages will be an advantage.</li></ul>Preferred Qualifications<ul><li>Experience managing boutique hotels, resorts, or hospitality establishments.</li><li>Strong knowledge of budgeting, forecasting, and financial reporting.</li><li>UAE hospitality industry experience is preferred.</li></ul>Work Location: In person

Hotel Manager (Female Only)

Vintage Grand Hotel

The Group Vintage has signed a franchise agreement with Marriott International, Inc. to convert the Vintage Grand Hotel to a dual-branded Marriott Hotel and Marriott Executive Apartments in Dubai Production City &ndash; a fast-growing business hub in the city. The property will be conveniently located just 30 minutes away from Al Maktoum Airport and Dubai International Airport, with excellent connections to every part of the city. This is set to be the largest Marriott Executive Apartments in UAE, which will bring exceptional, new F&amp;B experiences to this location which is rapidly emerging as the heart of the New Dubai corridor, catering to both our guests and the surrounding vibrant communities.The opening of Marriott Hotel Production City, Dubai is anticipated to mark the fifth hotel under the Marriott Hotel&rsquo;s brand in Dubai. The hotel will exemplify the brand&rsquo;s continued evolution and feature contemporary and intuitive spaces. Projected to open in Q4 2025, the 365 room hotel, will feature a number of dining outlets, the brand&rsquo;s signature M Club lounge, a pool, fitness center and tennis court.Marriott Executive Apartments continues to cater to the rapidly growing demand for extended stay accommodations in the UAE. Marriott Executive Apartments Production City, Dubai is anticipated to offer 420 apartments that provide home comforts for both business and leisure travelers.OVERVIEWWith the goal of providing superior guest experiences, the Front Office Receptionist is involved in any and all aspects of guests' experience in a hotel. The Front Office Receptionist is responsible for knowing and sharing knowledge of all hotel facilities, services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival.JOB RESPONSIBILITIES<ul><li>Must have past experience in dealing directly with customers from all walks of life and must have acquired general knowledge of basic customer service skills.</li><li>Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services</li><li>Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.</li><li>Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.</li><li>Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.</li><li>Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.</li><li>Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.</li><li>Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.</li><li>Accepts incoming calls, assists outgoing calls, scheduling, setting wake-up calls and paging guests to provide guests with timely and efficient service.</li><li>Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.</li><li>Maintains a friendly, cheerful and courteous demeanor at all times.</li><li>Processes all guest mail, messages and faxes: receives, sorts, notifies and distributes to guests in order to ensure the information is received by the guests in the most timely and accurate method possible.</li><li>Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations.</li><li>Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.</li><li>Performs other duties as assigned, requested or deemed necessary by management.</li><li>Knows standard cash handling procedures and knowledge of computerized cash register systems.</li><li>Reports any unusual occurrences or requests to the manager or assistant manager.</li><li>Knows all safety and emergency procedures, is aware of accident prevention policies.</li></ul>QUALIFICATIONS<ul><li>Knows standard cash handling procedures and knowledge of computerized cash register systems.</li><li>Must be fluent in English.</li><li>Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.</li><li>Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.</li></ul>EDUCATION<ul><li>Minimum a Diploma in hotel management, tourism, or related fields of study.</li></ul>Job Type: Full-timePay: From AED2,000.00 per monthWork Location: In person

Front Desk Receptionist

Naik Foundation

Job Description:<ul><li>Ensuring that guests have a positive experience and feel valued by the Hotel.</li><li>Training new employees on company policies, procedures, and culture.</li><li>Creating and maintaining relationships with Guests to ensure that they are satisfied with services provided by the Hotel.</li><li>Reviewing all incoming Guests complaints and making sure they are addressed in a timely manner.</li><li>Managing employee schedules to ensure that all shifts are covered at all times.</li><li>Managing the front office team and rooms division to ensure that all Guests needs are met in a timely manner.</li><li>Ensuring that all tasks are completed in accordance with Hotel policies and procedures.</li><li>Preparing reports on Hotel performance to upper management.</li><li>Coordinating with other departments such as Human Resources to ensure that employees are treated fairly.</li><li>Monitor Front Office, Bell staff to ensure highest quality of guest relations.</li><li>Maintain regular attendance in compliance as required by scheduling which will vary according to the needs of the hotel.</li><li>Comply at all times with Millennium Standards and regulations to encourage safe and efficient hotel operations.</li><li>Coordinate training programs for all Front Office employees.</li><li>Handle guest complaints, react quickly, logging and notifying proper areas to service the guest</li></ul>Requirements:&middot; Proven work experience in the relevant field.&middot; Proficiency in English (oral and written)&middot; Proficiency in MS Office, particularly Excel and Word&middot; Excellent communication and people skills&middot; Good organizational and multitasking abilities&middot; Problem-solving skills&middot; Job knowledge with Opera Software.Job Type: Full-timeApplication Question(s):<ul><li>Are you immediate joiner?</li></ul>Work Location: In person

Director of Front Office

Explore 42+ Hotel concierge in Dubai this July. Find roles across top companies and apply now to boost your career.