receptionist

hr assistant

front office supervisor

head hostess

sales agent

hotel front desk agent

Hilton

<div>Front Desk Agent (German/Russian Speaker) | Waldorf Astoria Dubai Palm Jumeirah
A Front Desk Agent with Waldorf Astoria Hotels and Resorts provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing
As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner
</li><li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
</li><li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or other departments
</li><li>Demonstrate a high level of customer service at all times
</li><li>Attend appropriate training courses, when required, and assist with the Night Team&rsquo;s training and development efforts
</li><li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
</li><li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
</li><li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
</li><li>Comply with hotel security, fire regulations and all health and safety legislation
</li><li>Act in accordance with policies and procedures when working with front of house equipment and property management systems
</li><li>Follow company brand standards
</li><li>Assist other departments, as necessary
</li></ul>What are we looking for
A Front Desk Agent serving Waldorf Astoria Hotels &amp; Resorts is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
<ul><li>Minimum 2-3 years of experience in a high-end or luxury hotel, or an equivalent setting</li>
<li>Proven track record of working as a Front Desk Agent or Receptionist in a fast-paced environment.</li>
<li>Working knowledge in a European language is an asset</li>
<li>Minimum 2-3 years of experience in a high-end or luxury hotel, or an equivalent setting</li>
<li>Positive attitude and good communication skills both written and verbal</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li>
<li>Excellent grooming standards</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Keen eye for detail and commitment to quality.</li>
<li>Ability to work a variety of shifts including weekends, days, afternoons and evenings</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Luxury hospitality experience in a similar role</li>
<li>Fluency in German or Russian (both written and spoken) is required.</li>
</ul>What will it be like to work for Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.</div>

Front Desk Agent (German/Russian Speaker) | Waldorf Astoria Dubai Palm Jumeirah

Atlantis the Royal

<div></div><div><div>Agent, Front Office - Atlantis The Royal 
(17742)</div> 
<div></div>
<div>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div> 
<div> 
Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world&rsquo;s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div> 
<div></div>
<div>
About The Role</div>
<div>
Are you a customer service superstar? Do you enjoy working with attention to detail in a fast-moving environment? The Front Office Agent will be providing efficient solutions and services to all guests, offering information, and giving particular attention to all guests&rsquo; special requirements. The priority of this role will be to ensure all check-ins and check-outs run smoothly and that all cashiering transactions are processed promptly and correctly both during the day and night. Also, offering more personalized service by assisting the guests with their requests throughout their stay.</div>
<div>
About You</div>
<div>
If you have a bachelor&rsquo;s degree in Hospitality Management or either Front Office experience with a minimum of 2 years and worked as a Receptionist, Agent in Front Office, or Guest Service Agent in a similar position within the luxury property. Familiar with hotel reservations system as Opera or similar. A successful applicate must demonstrate a true passion for service delivery and have excellent communication skills. Due to guest demographics, being able to converse in Russian, Arabic, Chinese, French, or German is advantageous.</div> 
<div></div>
<div>Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.</div>
<div>Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Agent, Front Office - Atlantis The Royal

Dubai Holding LLC

Overview Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world's most discerning travellers. About the Job An exciting opportunity has arisen for Rooms Interns to join Jumeirah Hotels in Dubai.The main duties and responsibilities of this role include:<ul><li>Create great first impressions by welcoming guests, handling check-ins, and escorting them while showcasing hotel facilities.</li><li>Boost satisfaction and revenue through proactive upselling, smooth walk-in handling, quick issue resolution, and consistently high service standards.</li><li>Deliver VIP and group excellence by preparing rooms, arranging amenities, managing group check-ins, and fulfilling special requests.</li><li>Maintain accurate guest profiles and communication records in the PMS.</li><li>Support daily operations by coordinating with other departments, preparing reports, and ensuring the lobby and front desk are guest ready.</li></ul> About You The ideal candidate for this position will have the following experience and qualifications:<ul><li>Must be currently enrolled in a university or a recent graduate of a relevant university degree</li><li>Fluent in English; additional languages are a strong advantage</li><li>Proficiency in Microsoft Office and knowledge of front office systems, particularly Opera PMS and HotSOS</li><li>Strong interpersonal and communication skills</li><li>Ability to work flexibly, adapting to varying schedules and hotel occupancy demands</li></ul> About the Benefits At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.Benefits include:<ul><li>Supportive and inclusive work environment</li><li>Access to Learning & Development programmes and clear career pathways</li><li>Colleague discounts on food & beverage</li><li>Company-provided shared accommodation</li><li>Competitive tax-free salary paid in UAE Dirhams (AED)</li></ul>

Intern - Rooms - Jumeirah Hotels Dubai

Local Bakery in AbuDhabi

Scope and General Purpose of Job:&middot; Under the general direction of the Income Auditor and within the limits of Royal Continental Hotel policies and procedures, is responsible to do the closing of the day&rsquo;s transactions at night and verify the revenues taken by the hotel.Key Duties and Responsibilities:<ul><li>To read Night Auditor&rsquo;s Logbook for any instructions from the Income Auditor.</li><li>To check the lost posting folio and transfer the charges, if any, to the correct folio.</li><li>To check occupancy of the day.</li><li>To check expected arrivals and departures.</li><li>To verify the Front Office Cashier&rsquo;s audit with supporting vouchers, folios and Front Office system to check the following:</li><li>Cash folios are tallied with IDS (Intellectual Data System) cash.</li><li>City ledger folios are signed by the guest, and supported by LPO, charge slip and registration card.</li><li>Credit card folios and purchase slips are signed by the guest and tallies with each other.</li><li>All charge slips to the guest folio has the guest signature on it.</li><li>Paid out vouchers are signed by the guest, and front office manager on duty, with supporting vouchers.</li><li>Verifies if all rebates have proper explanations and approvals.</li><li>Approvals to be verified for complimentary rooms, late checkouts with no charges, and day use room charges.</li><li>Verifies room rate variance report.</li><li>Post room and tax for the day.</li><li>Prints &lsquo;Revenue Report today Gross and Budget&rsquo;, and split service charge and tax for room revenue.</li><li>Print &lsquo;Room Charge Report for the day&rsquo;, and tally service charge and tax for room revenue.</li><li>Split service charge and tax for telephone revenue, and tally total telephone units of Front Office system with Etisalat parallel printer.</li><li>Micros revenue to be exported to the live data.</li><li>Runs pre-audit back up, file maintenance, night audit.</li><li>Prepares daily revenue report, summaries of rebates, paid outs and business calls.</li><li>Releases IDS (Intellectual Data System) to all users after the night audit is completed.</li><li>Verifies P. M. Account Summary.</li><li>Verifies no shows and cancellations of the day.</li><li>Controls all revenue vouchers serially.</li><li>To log all discrepancies and important points that occurred during the night audit.</li></ul>Job Type: Full-timePay: AED1,500.00 - AED2,000.00 per monthApplication Question(s):<ul><li>Are you available to join immediately? </li><li>Familiar with hotel accounts system</li></ul>Experience:<ul><li>as Hotel Night Auditor : 1 year (Required)</li></ul>

Hotel Night Auditor

Hotel Indigo

About Us
 
A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Where every day brings new discoveries, fresh experiences, and unexpected ideas.
 
And just like our hotels, no two colleagues are the same. So, we’re curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests.
 
The hotel boasts 269 tastefully decorated rooms, each thoughtfully designed to reflect the hotels neighbourhood story.
 
Your Day to Day
 
We’re looking for a Reservations Agent who loves turning plans into memorable stays and conversations into connections. At Hotel Indigo Dubai Downtown, every reservation is the start of a story, and you’ll be the one setting the tone; handling enquiries with confidence, recommending the best options for our guests, and adding thoughtful touches that reflect our vibrant neighbourhood. If you’re detail-driven, naturally warm, and enjoy creating seamless experiences while working in a fast-paced, people-first environment, this is your chance to be part of a team that celebrates individuality and local charm in everything we do.
 
What we need from you
 
As the first lifestyle branded hotel of IHG in the Middle East, this exciting chance really is something to be part of. This is a great opportunity for talented hospitality professionals to step up in their career and experience a new challenge in a trendy lifestyle brand.
 
You'll report to the Revenue and Reservations Manager, and you’ll play a big role in supporting the overall success of the hotel.
 
The right fit for this role is someone who has solid hotel background with an energetic and fun personality. You should be passionate about people and hospitality. Excellent communication and problem-solving skills are essential.
 
Ideally, you should have at least one-year relevant experience in a similar role in hotels/ hospitality industry. You must have strong interpersonal skills and excellent command of written and spoken English.
 
If you are this person, we’d like to meet you!
 
What we offer
 
Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We’ll reward all your hard work with a great salary and benefit package.
 
What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start with IHG, be involved and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com
 
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Reservations Agent @ Hotel Indigo Dubai Downtown

Emaar Hospitality Group

<div>
 
 
 ABOUT THE COMPANY
 
 
 
 
 
 
 Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.
 
 
 
 
 
 Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service.
 
 
 
 
 
 Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline &lsquo;Where Life Happens&rsquo;, Address offers its guests opportunities to celebrate life and its most cherished moments. It&rsquo;s the ultimate Address.
 
 
 
 
 
 
 ABOUT THE FUNCTION
 
 
 
 
 
 
 This function is to ensure exceptional Guest Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms &amp; other facilities, by delighting them from Check in until Check out.
 
 
 
 
 
 
 WHAT YOU WILL NEED TO SUCCEED
 
 
 
 
 
 <ul>
 <li>
 Genuine service personality, with high EQ.
 </li>
 <li>
 Minimum 1 year of experience in front office in a 5 star hospitality industry.
 </li>
 <li>
 Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred.
 </li>
 <li>
 Oversee and ensure all operational tasks in Front Office are conducted in line with the service standards and procedures.
 </li>
 <li>
 Coaching and training on-the-job.
 </li>
 <li>
 Providing constructive feedback (on- and off-the-job).
 </li>
 <li>
 Analyzing operations and assigning resources accordingly.
 </li>
 <li>
 Conducting huddles during shifts to ensure seamless communication.
 </li>
 <li>
 Prevent complaints and ensure adequate service recovery where needed.
 </li>
 <li>
 Pro-actively communicate with fellow Ambassadors, always with the guest&rsquo;s interests at heart.
 </li>
 </ul>
 
 
 
 
 
 COMPETENCIES
 
 
 
 
 
 <ul>
 <li>
 Put Customer First
 </li>
 <li>
 Drive for Results
 </li>
 <li>
 Learning
 </li>
 <li>
 Resilience
 </li>
 <li>
 Adaptability
 </li>
 </ul>
 
 
 
 
 At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.
 
 
 
 
 
 
 Customer Focus
 
 
 
 Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.
 
 
 
 
 
 
 Ownership Mindset
 
 
 
 No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.
 
 
 
 
 
 
 Fast Paced
 
 
 
 Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.
 
 
 
 
 
 
 Talent and Tenacity
 
 
 
 Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.
 
 
 
 
 
 
 Adaptability
 
 
 
 We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.
 
</div>

Roles in Front Office – Recruitment Day at Emaar Hospitality Group

<div>At Hotel Indigo Dubai Downtown, people are at the heart of everything we do, and our HR team plays a big role in shaping that experience. We are looking for an enthusiastic and curious HR Intern who is eager to learn how people operations work behind the scenes in a lifestyle hotel. If you enjoy working with people, staying organized, and being part of a team that cares about culture as much as compliance, this internship is a great place to start.

About Us

A little curiosity can take you anywhere. So, at Hotel Indigo, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Where every day brings new discoveries, fresh experiences, and unexpected ideas. 
 
The hotel boasts 269 tastefully decorated rooms, each thoughtfully designed to reflect the hotel's neighbourhood story; the story of Dubai Creek. 
 
To learn and experience how we keep things running smoothly, we&rsquo;re searching for a proactive and passionate intern for our Human Resources Department.

Your Day to Day In a Nutshell 
 
As our HR Intern, you will support the HR team with day to day administrative and people related tasks while gaining hands on exposure to core HR functions. You will assist with onboarding activities, help maintain employee records and personnel files, and support attendance, leave tracking, and basic payroll coordination. You will also assist with internal communications, training coordination, and employee engagement activities, giving you insight into how HR supports both people and performance.

You will have opportunities to get involved in employee events, wellbeing initiatives, and team activities, as well as support simple creative tasks such as preparing posters, notices, or visual content using tools like Canva. This role offers a well rounded view of HR in hospitality, from administration and compliance to culture and connection. 

What We Need From You 
 
We are looking for a student or recent graduate in Human Resources, Business Administration, Psychology, or a related field who is eager to learn and take initiative. You should be organized, detail oriented, and comfortable handling confidential information. A positive attitude, good communication skills, and a genuine interest in people and teamwork are essential. Previous internship experience is a plus, but not required.
What You Can Expect From Us 
 
At IHG, we celebrate individuality and believe in creating a workplace where you can truly be yourself. When you join us, you&rsquo;re not just stepping into a job; you&rsquo;re becoming part of a global family that values your unique perspective.

We offer more than just a competitive salary. You&rsquo;ll enjoy great benefits, world-class training, and plenty of opportunities to grow and shine. We&rsquo;re all about creating inclusive, supportive teams where everyone feels welcome and empowered to thrive.

So bring your passion, your personality and your ambition; we&rsquo;ll give you the space and support to grow your career, your way. At IHG, there&rsquo;s always room to be you.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

HR Intern @ Hotel Indigo Dubai Downtown

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