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Nine Hotel LLC

Job Responsibilities:&middot; Perform all check-in and check-out tasks&middot; Manage online and phone reservations&middot; Register guests collecting necessary information&middot; Welcome guests upon their arrival and assign rooms&middot; Provide information about our hotel, available rooms, rates and amenities&middot; Respond to clients&rsquo; complaints in a timely and professional manner&middot; Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs&middot; Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests&middot; Upsell additional facilities and services, when appropriate&middot; Maintain updated records of bookings and paymentsRequirements and skills&middot; 2 year experience as a Hotel Front Desk Agent, Receptionist or similar role&middot; Experience with hotel reservations software IDS&middot; Customer service attitude&middot; Excellent communication and organizational skills&middot; Degree in hotel management is a plusJob Type: Full-timeApplication Question(s):<ul><li>List the Hotel software you are familiar with</li><li>Are you available in Dubai and willing to join in 7 days ?</li><li>What is your current visit status ?</li></ul>Experience:<ul><li>Hotel: 2 years (Required)</li></ul>

Front Office Associate

Jumeirah

<div>
 
 
 
 About Jumeirah &amp; the Hotel:
 
 
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 
 Jumeirah Beach Hotel, Dubai&rsquo;s premier lifestyle and family-friendly destination, is located on Jumeirah Beach Road just 15km from the city centre and 25km from Dubai International Airport. Since its opening in 1997, this landmark property, characterised by its iconic wavelike silhouette and renowned fa&ccedil;ade, stands proudly on Dubai's most exclusive private beachfront.&nbsp; &nbsp;
 
 
 With 599 sea-facing rooms and suites and 19 private villas, Jumeirah Beach Hotel provides access to the very best leisure, health and wellness facilities for all our guests, including the award-winning Talise Spa, state-of-the-art J Club fitness and wellness centre, and Sinbad&rsquo;s Kids Club, as well as extensive conference and banqueting facilities. The beach resort also boasts a wide choice of dining options, including signature outlet Bastion, recently rated as one of the top restaurants recognised in the prestigious Gault&amp;Millau UAE Guide 2022.
 
 
 
 About the Job:
 
 
 
 An opportunity has arisen for a Guest&nbsp;Services Executive to join the Front Office Team in Jumeirah Beach Hotel. The main duties and responsibilities of this role:
 
 
 <ul>
 <li>
 Providing check in/check out assistance. Assisting in pre-registration activities or extended stay requests. Manage Group bookings and check in and check out following standard protocols as applicable to respective domains.
 </li>
 <li>
 Ensure that the guest is promptly allotted the assigned room courteously. Instruct the bell desk to escort the guest directly to the room/suite after proceeding with the check-in formalities.
 </li>
 <li>
 Accurately and professionally communicate rates associated with facilities, products, and services, utilize suggestive selling techniques, demonstrate advantages, and create value for our guests, and carry out cashiering duties like foreign currency exchange, paid outs etc.
 </li>
 <li>
 Handle and maintain the cash float, take full responsibility for it ensuring that it is always balanced.
 </li>
 <li>
 Identify and anticipate guest&rsquo;s needs and assist in any possible way, keeping in mind Heart of Jumeirah standards.
 </li>
 <li>
 Ensure adherence to departmental policies, processes, standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with Jumeirah standard of excellence, and maintain the privacy of all guests by ensuring that no details of the guests are disclosed to anybody.
 </li>
 </ul>
 
 
 
 About You:
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 A minimum of 2 years of Front Office experience in a 5-star hotel setting.
 </li>
 <li>
 Strong knowledge of Microsoft Office products, Opera PMS (Cloud).
 </li>
 <li>
 Clear and effective communication skills in English.
 </li>
 <li>
 Demonstrated ability to perform tasks with meticulous attention to detail, coupled with effective organizational skills for handling multiple responsibilities.
 </li>
 </ul>
 
 
 
 About&nbsp;the Benefits:
 
 
 
 We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
 
 
</div>

Guest Services Executive - Front Office - Jumeirah Beach Hotel

MOVENPICK

<div>Company Description 
Hotel Overview:
Nestled along the picturesque Arabian Gulf beaches, M&ouml;venpick Hotel Jumeirah Beach is a modern 5-star hotel that promises an unparalleled experience of comfort and convenience in the heart of Dubai. With a perfect blend of breathtaking views, exciting dining options, and exceptional recreational facilities, M&ouml;venpick Hotel Jumeirah Beach stands out as a premier destination for travelers seeking an unforgettable stay in this vibrant city.
What is in it for you:<ul><li>
Gain access to over 1,000+ Hospitality Learning programs through Learn Your Way - a comprehensive learning platform of Accor.</li><li>
Come be a part of limitless world of Accor, filled with opportunities - to learn, grow &amp; develop your skills within 54+ brands across 121+ countries.</li><li>
On the job learnings and exposure to get you settled in your new role, under extremely competent industry leaders who will help you, guide you and prepare you for future success.</li><li>
You can make a difference by joining us in the hotel's Social Care &amp; Impact strategy wherein you can contribute towards our ongoing Environment Societal Governance related initiatives.</li><li>
Be a part of a winning team which shall allow you to think outside the box, challenge the status-quo and belong!</li></ul> 

Job Description 
<ul><li>
Team Leadership: Supervise and lead a team of front desk associates, including training, scheduling, and performance management.</li><li>
Guest Relations: Oversee guest check-in and check-out processes, ensuring a seamless and welcoming experience for all guests.</li><li>
Problem Solving: Address guest concerns and resolve any issues that may arise during their stay in a timely and professional manner.</li><li>
Operational Support: Managing daily operations of the front office, including room assignments, inventory management, and cashiering.</li><li>
Quality Assurance: Ensure adherence to company standards and policies, maintaining high levels of cleanliness, organization, and professionalism at all time as per LQA Brand Standards.</li><li>
Communication: Liaise with other departments to coordinate guest requests, room maintenance, and special accommodations.</li><li>
Emergency Response: Act as a point of contact for emergencies and incidents, following established procedures to ensure the safety and security of guests and staff.</li><li>
Reporting: Prepare daily reports, including occupancy rates, revenue figures, and guest feedback, to provide insights and support decision-making processes.</li></ul> 
Qualifications 
<ul><li>
Minimum of 2 years experience in a front office supervisory or management role , in a 5-star hotel.</li><li>
Strong leadership and team management skills.</li><li>
Excellent communication and interpersonal abilities.</li><li>
Proficiency in hotel management software (e.g., Opera,) and Microsoft Office Suite.</li><li>
Strong problem-solving skills and the ability to handle stressful situations.</li><li>
High attention to detail and organizational skills.</li><li>
Flexibility to work various shifts, including weekends and holidays.</li><li>
A degree in Hospitality Management or a related field is preferred.</li><li>
Proficiency in English is required; additional languages are a plus.</li></ul> 

Additional Information 
Additional information
Our team and working environment:
Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor&rsquo;s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination &amp; harassment.
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
Guided by our purpose &ldquo;Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.&rdquo; we empower every team member to bring their passion and creativity to life. At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.
Joining the team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.
To connect with us, please visit https://www.accorhotels.jobs/home.aspx</div>

Front Office Duty Manager - (Mövenpick Hotel Jumeirah Beach, Dubai, U.A.E.)

Accor

<div><div>Company Description</div> 
Hotel Overview:
Nestled along the picturesque Arabian Gulf beaches, M&ouml;venpick Hotel Jumeirah Beach is a modern 5-star hotel that promises an unparalleled experience of comfort and convenience in the heart of Dubai. With a perfect blend of breathtaking views, exciting dining options, and exceptional recreational facilities, M&ouml;venpick Hotel Jumeirah Beach stands out as a premier destination for travelers seeking an unforgettable stay in this vibrant city.
What is in it for you:<ul><li>
Gain access to over 1,000+ Hospitality Learning programs through Learn Your Way - a comprehensive learning platform of Accor.</li><li>
Come be a part of limitless world of Accor, filled with opportunities - to learn, grow &amp; develop your skills within 54+ brands across 121+ countries.</li><li>
On the job learnings and exposure to get you settled in your new role, under extremely competent industry leaders who will help you, guide you and prepare you for future success.</li><li>
You can make a difference by joining us in the hotel's Social Care &amp; Impact strategy wherein you can contribute towards our ongoing Environment Societal Governance related initiatives.</li><li>
Be a part of a winning team which shall allow you to think outside the box, challenge the status-quo and belong!</li></ul><div> 
Job Description</div><ul><li> 
Team Leadership: Supervise and lead a team of front desk associates, including training, scheduling, and performance management.</li><li>
Guest Relations: Oversee guest check-in and check-out processes, ensuring a seamless and welcoming experience for all guests.</li><li>
Problem Solving: Address guest concerns and resolve any issues that may arise during their stay in a timely and professional manner.</li><li>
Operational Support: Managing daily operations of the front office, including room assignments, inventory management, and cashiering.</li><li>
Quality Assurance: Ensure adherence to company standards and policies, maintaining high levels of cleanliness, organization, and professionalism at all time as per LQA Brand Standards.</li><li>
Communication: Liaise with other departments to coordinate guest requests, room maintenance, and special accommodations.</li><li>
Emergency Response: Act as a point of contact for emergencies and incidents, following established procedures to ensure the safety and security of guests and staff.</li><li>
Reporting: Prepare daily reports, including occupancy rates, revenue figures, and guest feedback, to provide insights and support decision-making processes.</li></ul><div> 
Qualifications</div> 
<ul><li>
Minimum of 2 years experience in a front office supervisory or management role , in a 5-star hotel.</li><li>
Strong leadership and team management skills.</li><li>
Excellent communication and interpersonal abilities.</li><li>
Proficiency in hotel management software (e.g., Opera,) and Microsoft Office Suite.</li><li>
Strong problem-solving skills and the ability to handle stressful situations.</li><li>
High attention to detail and organizational skills.</li><li>
Flexibility to work various shifts, including weekends and holidays.</li><li>
A degree in Hospitality Management or a related field is preferred.</li><li>
Proficiency in English is required; additional languages are a plus.</li></ul><div> 
Additional Information</div> 
Additional information
Our team and working environment:
Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor&rsquo;s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination &amp; harassment.
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
Guided by our purpose &ldquo;Pioneering the Art of Responsible Hospitality, Connecting Cultures, with Heartfelt Care.&rdquo; we empower every team member to bring their passion and creativity to life. At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.
Joining the team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.
To connect with us, please visit https://www.accorhotels.jobs/home.aspx</div>

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25128370
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 Four Points by Sheraton Bur Dubai, Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah Street 4C, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
 
 
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualification
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 1 year of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Hotel Cleanliness Supervisor - Four Points by Sheraton Bur Dubai

Towers Rotana

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self-motivated Front Desk Agent who wants to join Rotana team.
 
 
 As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
 </li>
 <li>
 Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
 </li>
 <li>
 Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests
 </li>
 <li>
 Maintain an up-to-date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
 </li>
 <li>
 Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
 </li>
 <li>
 Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
 </li>
 <li>
 Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
 </li>
 <li>
 Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
 </li>
 <li>
 Demonstrate a complete understanding of the hotel&rsquo;s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
 </li>
 <li>
 Align with the company's values and demonstrate the right hospitality attitude
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 You should ideally have a diploma / degree in hospitality or a vocational training in Front Office
 
 
 A good command of English and additional skills, like guest service and interpersonal are essentials.
 
 
 Fluent/Native German speaker required
</div>

Internship - Front Office

<div>
 
 
 
 About Jumeirah &amp; the Hotel:
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 Dubai's most iconic hotel and a global icon of Arabian luxury, Jumeirah Burj Al Arab is the flagship hotel of Jumeirah&rsquo;s portfolio of exceptional properties, representing a timeless pinnacle of luxury.&nbsp;
 
 
 One of the world&rsquo;s most photographed superstructures, the elegant sail-shaped hotel redefines the meaning of luxury hospitality both in Dubai and around the world. Dedicated to creating memorable moments, Burj Al Arab Jumeirah is home to some of Dubai&rsquo;s most exquisite dining experiences, from the MICHELIN starred and Gault&amp;Millau&rsquo;s three toque Al Muntaha to the ultimate lifestyle destination, SAL.&nbsp; &nbsp;
 
 
 
 About the Job:
 
 
 
 An opportunity has arisen for an
 
 Guest Services Executive
 
 to join the
 
 Front Office
 
 team at
 
 Jumeirah Burj Al Arab
 
 . The main duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Providing check in/check out assistance. Assisting in pre-registration activities or extended stay requests. Manage Group bookings and check in and check out following standard protocols as applicable to respective domains.&nbsp;
 
 &nbsp;
 </li>
 <li>
 Courteously answer all incoming phone calls in a professional and friendly manner.
 
 &nbsp;
 </li>
 <li>
 Answer all email queries in a professional manner, following standard turnaround time and email etiquettes.&nbsp;
 
 &nbsp;
 </li>
 <li>
 Accurately and professionally communicate rates associated with facilities, products, and services from respective domain (spa &amp; health club for membership etc., front office for rooms etc. &amp; experience team for tours etc.), utilize suggestive selling techniques, demonstrate advantages, and create value for our guests.
 
 &nbsp;
 </li>
 <li>
 Maintain Knowledge in all aspects of facilities, products, and services, associated program, and reservations for respective domain (Spa, Health Club, Front Office &amp; Experience Team).&nbsp;
 
 &nbsp;
 </li>
 <li>
 Always maintain a friendly, cheerful, and courteous demeanor while providing personalized service to guests and frequent travelers
 </li>
 </ul>
 
 
 
 About You:&nbsp;
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Minimum two years&rsquo; experience in hospitality or guest service-related work.
 
 &nbsp;
 </li>
 <li>
 &nbsp;Minimum of two years of experience in retail/cash handling.
 
 &nbsp;
 </li>
 <li>
 Strong Customer service orientation and ownership.
 
 &nbsp;
 </li>
 <li>
 Reflect professional image in line with Jumeirah grooming standards.
 
 &nbsp;
 </li>
 <li>
 Emotional intelligence to understand that customer emotions play a key part in building customer engagement and brand loyalty, both of which can contribute to better sales, revenue, and ROI.
 </li>
 </ul>
 
 
 
 About the Benefits:
 
 
 
 We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.&nbsp;
 
 
</div>

Guest Services Executive - Front Office - Jumeirah Burj Al Arab

Explore 742+ Hotel front desk agent in Dubai this September. Find roles across top companies and apply now to boost your career.

742 hotel front desk agent jobs IN Dubai

Front Office Associate

Guest Services Executive - Front Office - Jumeirah Beach Hotel

Front Office Duty Manager - (Mövenpick Hotel Jumeirah Beach, Dubai, U.A.E.)

Front Office Duty Manager - (Mövenpick Hotel Jumeirah Beach, Dubai, U.A.E.)

Hotel Cleanliness Supervisor - Four Points by Sheraton Bur Dubai

Internship - Front Office

Guest Services Executive - Front Office - Jumeirah Burj Al Arab