front desk agent

administrative assistant

customer services agent

hotel manager

restaurant supervisor

hotel front desk agent

Wyndham Hotels & Resorts EMEA

<div>
 The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests and coordinating the duties of the front desk.
 
 
 
 Main tasks
 
 
 
 <ul>
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 Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.
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 Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks.
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 Be familiar with all the Front Office software required for the Front Office Agent.
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 Ensure that all hotel standards are met when serving the guests and handling information.
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 Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.
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 Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
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 Review Front Office log and Trace File daily.
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 Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
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 Be familiar with all in-house groups.
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 Be aware of closed out and restricted dates.
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 Assist Front Desk and Guest Service Manager in performing coordinator duties.
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 Be familiar with hospitality terminology.
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 Have knowledge of emergency procedures and assist as needed.
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 Use proper etiquette at all times when communicating with guests and associates.
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 Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
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 Maintain and market promotions and guest programs.
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 Maintain a clean work area.
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 </ul>
</div>

Front Desk Agent

Propel Consult

About Royal Saray ResortLocated on Bahrain&rsquo;s stunning coastline, Royal Saray Resort is a prestigious 7-star destination offering elite hospitality, personalized service, and unforgettable experiences. We are seeking a polished and professional Front Desk Agent to deliver a world-class welcome and departure experience to our distinguished guests.Job SummaryAs a Front Desk Agent, you will be the first point of contact for guests. Your role is to provide a warm, efficient, and memorable experience during check-in, throughout their stay, and at check-out&mdash;always embodying the refined luxury and service standards of Royal Saray Resort.Key Responsibilities<ul><li>Greet and check in guests with professionalism and genuine hospitality.</li><li>Manage check-outs and handle payments, billing, and guest accounts accurately.</li><li>Respond to guest inquiries, requests, and complaints promptly and courteously.</li><li>Coordinate with housekeeping, concierge, and other departments to ensure guest satisfaction.</li><li>Maintain accurate records in the Property Management System (PMS).</li><li>Upsell rooms and services to enhance guest experience and drive revenue.</li><li>Follow all resort procedures, security protocols, and brand standards.</li></ul>Qualifications &amp; Requirements<ul><li>Minimum 1&ndash;2 years&rsquo; experience in front desk or guest services at a luxury hotel.</li><li>Knowledge of Opera or other hotel PMS is an advantage.</li><li>Strong communication skills, fluent in English (Arabic or other languages is a plus).</li><li>Impeccable grooming, professional demeanor, and a guest-first attitude.</li><li>Flexibility to work shifts, weekends, and holidays.</li></ul>What We Offer<ul><li>Competitive salary and service charge</li><li>Accommodation, meals, and transportation provided</li><li>Health insurance and wellness benefits</li><li>Professional development and career growth within Sevens Holding Group</li><li>A premium work environment in one of the region&rsquo;s most exclusive resorts</li></ul>Job Types: Full-time, PermanentPay: Up to BD300.000 per monthExperience:<ul><li>Front Desk : 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Lagoona Beach Luxury Resort & Spa

Position Title: Guest Service Agent Department: Front Office Reports To: Front Office Manager or his/her authorized representative Shift Assignment: Evening and Graveyard Shifts Eligibility: Male candidates onlyRole OverviewThe Guest Service Agent is responsible for delivering exceptional service to guests at the reception desk, ensuring smooth check‑in and check‑out processes, and assisting with guest inquiries. This role requires professionalism, courtesy, and the ability to handle operational tasks efficiently during evening and overnight shifts.Key Responsibilities<ul><li>Welcome guests warmly and assist with check‑in, check‑out, and room assignments.</li><li>Handle guest inquiries, requests, and complaints in a polite and professional manner.</li><li>Maintain accurate records of guest information and transactions.</li><li>Support the Front Office team in ensuring smooth operations during evening and graveyard shifts.</li><li>Perform light to moderate heavy lifting when required (e.g., luggage assistance, moving supplies).</li><li>Ensure compliance with hotel policies, procedures, and service standards.</li><li>Coordinate with other departments to meet guest needs promptly.</li><li>Uphold the image of Lagoona Beach Luxury Resort &amp; Spa by maintaining a professional appearance and demeanor.</li></ul>Qualifications &amp; Skills<ul><li>Previous experience in hospitality or customer service preferred.</li><li>Strong communication and interpersonal skills.</li><li>Ability to remain calm and courteous under pressure.</li><li>Physically fit to handle occasional lifting tasks.</li><li>Flexibility to work evening and overnight shifts.</li><li>Team‑oriented with a positive attitude.</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsExperience:<ul><li>Reception / Front Office in a Hotel: 2 years (Required)</li><li>OPERA: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>

Guest Service Agent (Multi-Tasking) Gentlemen

Bespoke Professionals

Location: Bahrain Salary: BD 400 &ndash; 600 (based on experience &amp; performance)We are hiring driven Front Desk professionals to join multiple client organisations across different industries.Key Responsibilities:<ul><li>Identify and approach potential customers</li><li>Dress Smart</li><li>Deliver exceptional customer service</li><li>Maintain client relationships and follow up on leads</li><li>Update sales reports and CRM systems</li></ul>Requirements:<ul><li>Strong communication skills (English is an advantage)</li><li>Confident, target-oriented, and professional attitude</li></ul>Job Types: Full-time, Part-time, Permanent, Temporary, Contract, Internship, New gradPay: BD400.000 - BD600.000 per monthApplication Question(s):<ul><li>What is your email address ?</li><li>How many years of experience do you have in Front Desk ?</li><li>what is your nationality ?</li></ul>

Jumeirah

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travelers.
 
 
 
 About Jumeirah Gulf Of Bahrain
 
 
 
 Located on the pristine beaches of Bahrain&rsquo;s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort&rsquo;s five pools, and book treatments at Jumeirah&rsquo;s signature Talise Spa.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 
 Guest Services Executive &ndash; Front Office
 
 
 to join
 
 
 Jumeirah Gulf of Bahrain.
 
 
 
 
 
 The Main Duties And Responsibilities Of This Role Include
 
 
 
 <ul>
 <li>
 Efficiently handle guest check-ins and check-outs, ensuring a smooth, accurate, and welcoming experience.
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 Process guest payments, manage billing inquiries, and handle cash and credit transactions securely and accurately.
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 Allocate rooms based on guest preferences and availability, ensuring special requests are accommodated.
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 Assist with reservation modifications, cancellations, and confirmations in line with hotel policies and procedures.
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 Handle and resolve guest complaints with a professional, solutions-oriented approach, escalating when necessary.
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 Promote hotel services and amenities during guest interactions, identifying opportunities to enhance their stay through upselling.
 
 
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 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
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 Previous Experience or internships in Front Office department preferable
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 Good knowledge of Opera PMS
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 Intermediate computer skills (Microsoft Office)
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 A minimum of 1&ndash;2-year work experience for a luxury hotel.
 
 
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 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
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 Opportunities for internal mobility within our global network
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 Colleague discounts on food, beverage, and hotel stays worldwide
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 Health care and insurance benefits
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 Locally competitive tax-free salary and incentive structure
 
 
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 </ul>
 
 Primary Location
 
 
 
 Bahrain-Manama
 
 
 
 Job
 
 
 
 Front Office
 
 
 
 Organization
 
 
 
 MEASA Region [Main]
 
 
 
 Job Posting
 
 
 
 Feb 15, 2026, 2:47:30 PM
</div>

Guest Services Executive – Front Office – Jumeirah Gulf of Bahrain

Wyndham Hotels & Resorts

<div><h1 class="jobSectionHeader">SUMMARY</h1>
The Front Office Supervisor, reporting directly to the Front Office Manager, is responsible for overseeing front desk operations during shifts, ensuring that guests receive excellent service, and that all front desk activities are handled efficiently. This role involves supervising front desk staff, handling guest issues, and supporting the Front Office Manager in ensuring smooth operations.
KEY RESPONSIBILITIES<ul><li>
Oversee front desk activities during shifts, including guest check-in, check-out, room assignments, and billing.</li><li>
Ensure that front desk staff adhere to hotel policies, procedures, and service standards.</li><li>
Monitor the daily performance of the front desk to ensure efficient and courteous guest service.</li><li>
Address and resolve guest inquiries, complaints, and requests in a timely and professional manner.</li><li>
Handle escalated guest concerns and ensure guests receive personalized attention, especially VIP guests.</li><li>
Monitor guest feedback and online reviews, taking corrective action when necessary to maintain high satisfaction levels.</li><li>
Assist in training, coaching, and mentoring front desk staff to maintain high service standards.</li><li>
Ensure that new hires are properly oriented and trained on front desk systems and hotel procedures.</li><li>
Provide continuous feedback to staff and assist with performance evaluations.</li><li>
Assist with managing room inventory and ensuring accurate room status updates in the property management system.</li><li>
Help prepare shift reports, financial summaries, and other documentation as needed.</li><li>
Ensure that front desk equipment is functioning properly and that the workspace is clean and organized.</li><li>
Liaise with housekeeping, reservations, maintenance, and other departments to ensure smooth coordination of guest services.</li><li>
Communicate important guest information to relevant departments, including special requests, preferences, and complaints.</li><li>
Attend regular meetings and participate in cross-departmental coordination efforts.</li><li>
Ensure the accurate processing of cash, credit card, and other payment transactions.</li><li>
Balance front desk cash drawers at the end of each shift and ensure compliance with financial controls.</li><li>
Handle guest issues or emergencies that arise during the shift, escalating to management when necessary.</li><li>
Ensure compliance with hotel safety, security, and emergency procedures.</li></ul>
It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Team management skills.</li><li>
Excellent guest service delivery.</li><li>
Excellent communication and interpersonal skills.</li><li>
Problem-solving and conflict-resolution abilities.</li><li>
Good organizational and time-management skills.</li><li>
Accountability.</li><li>
Flexibility.</li><li>
Positive can-do attitude.</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1><ul><li>
Minimum 2 years&rsquo; experience as a receptionist within a 5 star branded hotel.</li><li>
Proficiency in Opera Cloud</li><li>
Arabic speaker preferred</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Soft skills</h3>
Effective Communication<h3 class="jobSectionHeader">
Sales Skills</h3>
Upselling Skills<h3 class="jobSectionHeader">
Customer service</h3>
VIP and Loyalty Guest Relations</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Honesty, Trust, Accountability, Customer focus, Fun, Diversity, Innovation, Teamwork, Adaptability, Efficiency, Fairness, Performance, Respect, Friendly, Reliable, Enjoy, Care, Respect for customers, Respect for employees</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Staff accommodation, Learning &amp; development programmes, Career development, Employee rate in all Wyndham hotels globally</div></div>

Front Office Supervisor

Orta Anadolu

The Front Desk Supervisor is responsible for overseeing the daily front desk operations of the residential property, ensuring residents and visitors receive professional and courteous service. The role includes supervising front desk staff, maintaining security procedures, and ensuring smooth communication between residents and property management.Key Responsibilities:<ul><li>Supervise front desk staff and manage shift schedules</li><li>Ensure residents and visitors are greeted and assisted in a professional manner</li><li>Monitor visitor access and maintain security procedures</li><li>Handle resident inquiries, requests, and complaints promptly</li><li>Coordinate with maintenance and housekeeping teams for service requests</li><li>Maintain records of visitors, deliveries, and resident communications</li><li>Ensure proper handling of keys, access cards, and parking permits</li><li>Prepare daily reports and update management on operational matters</li><li>Train new front desk team members</li><li>Ensure the reception area is clean, organized, and presentable at all times</li></ul>Requirements:<ul><li>Diploma or relevant qualification preferred</li><li>Previous experience in residential property, hospitality, or customer service</li><li>Good communication and interpersonal skills</li><li>Basic computer knowledge</li><li>Ability to handle situations calmly and professionally</li><li>Willingness to work shifts, including weekends and holidays</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience in Hospitality? Yes or No. If yes, how many years.</li></ul>Experience:<ul><li>Front Desk Supervisor: 3 years (Required)</li></ul>Location:<ul><li>Manama (Required)</li></ul>

Front Desk Supevisor

Explore 85+ Hotel front desk agent in Manama this February. Find roles across top companies and apply now to boost your career.

85 hotel front desk agent jobs In Manama

Front Desk Agent

Front Desk Agent

Guest Service Agent (Multi-Tasking) Gentlemen

Front Desk Agent

Guest Services Executive – Front Office – Jumeirah Gulf of Bahrain

Front Office Supervisor

Front Desk Supevisor