front office supervisor | waldorf astoria dubai palm jumeirah

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front office supervisor | waldorf astoria dubai palm jumeirah Jobs in Dubai

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hotel general manager

Holiday Inn

<div><p><b>Hotel Manager</b></p><p>
We are seeking an experienced and visionary Hotel Manager to lead the overall operations and strategic direction of the hotel. The successful candidate will be responsible for driving operational excellence, maximizing financial performance, developing high-performing teams, and fostering a culture that consistently delivers outstanding guest experiences.</p><p><b>
What is the job?</b></p><p>
As Hotel Manager, you&rsquo;ll keep our hotel running smoothly and make sure everything is working well and all our guests are safe and comfortable. You&rsquo;ll maximise financial returns, driving development of people, creating and maintaining a unique guest experience, executing brand standards, and building awareness of hotel and brand in the local community.</p><p><b>
Your day to day</b></p><p><b>
People</b>
</p><ul><li><p>Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers.
</p></li><li><p>Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues - recognise good performance.
</p></li><li><p>Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently.
</p></li><li><p>Recommend or initiate any HR elated actions where needed.</p></li><li><p>
Drive a great working environment for teams to thrive &ndash; connect departments to create sense of one team.</p></li><li><p>
Oversee the day-to-day Hotel and assignments of the hotel staff; assist the Area General Manager in the development and communication of departmental strategies and goals. Communicate and enforce policies and procedures.</p></li><li><p>
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.</p></li></ul><div>
</div><p><b>Financial</b>
</p><ul><li><p>Help the Area General Manager in the development, implementation and monitoring of financial and operational plans for the hotel. Provide regular direction and manage hotel for all departments.
</p></li><li><p>Monitor and report variances against budget and control labour costs and other expenses.
</p></li><li><p>Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty.</p></li><li><p>
Foster positive owner relationships if applicable and assist in providing ongoing information and status reports.
</p></li></ul><div></div><p><b>Guest Experience
</b></p><ul><li><p>Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner.</p></li><li><p>
Review guest feedback and implement strategies for continuous improvement
</p></li><li><p>Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP&rsquo;s, large groups, and other key guests.</p></li><li><p>
Lead marketing efforts to up sell guests on hotel services, offerings, and amenities.</p></li></ul><p><b>
Responsible Business</b>
</p><ul><li><div>Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotels or owner&rsquo;s policies and procedures and regulatory requirements. Maintain relations with outside contacts.
</div></li><li><div>Comply with federal, state and local laws regarding health, safety and alcohol services.
</div></li><li><div>Maintain a focus and commitment to operating a &ldquo;green&rdquo; hotel.</div></li><li><div>
Perform other duties as assigned. May also serve as manager on duty.</div></li></ul><p>
</p><p><b>What we need from you</b></p><ul><li><p>
Bachelor&rsquo;s degree, higher education qualification or equivalent in Hotel Administration / Business Administration.
</p></li><li><p>Ten years&rsquo; prior hotel management experience, or equivalent combination of education and experience.
</p></li><li><p>Experience required may vary based on size and complexity of operations.</p></li><li><p>
Must speak fluent English and Other languages preferred.</p></li></ul><p>
</p><p><b>How do I deliver this?</b></p><p>
We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It&rsquo;s what connects every colleague in all IHG&reg; hotels</p><ul><li><p><b>
True Attitude: </b>being caring, wanting to make a positive difference, and building genuine connections with guests
</p></li><li><p><b>True Confidence</b>: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay</p></li><li><p><b>
True Listening</b>: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs</p></li><li><p><b>
True Responsiveness</b>: is about providing guests with what they need, and doing so in a timely and caring manner</p></li></ul><p>
There&rsquo;s so much more to the job than we can capture here. It&rsquo;s simply about creating great experiences, doing the right thing and understanding people.</p><p>
</p><p><b>How do I deliver this?</b></p><p>
We&rsquo;ll reward all your hard work with a great salary and benefits &ndash; including a uniform, great room discount and superb training.
</p><p>Join us and you&rsquo;ll become part of the family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together &ndash; we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Hotel Manager - Holiday Inn & Suites® Dubai Festival City

Atlantis The Palm

<div></div><div><div>General Manager and Senior Vice President, Operations<br>
(19445)</div><br>
<div></div>
<p>
A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</p><br>
<p></p>
<p>
The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world&rsquo;s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</p><br>
<p></p>
<p>
Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</p><div>
<div><div><div><div><div><div><div>The General Manager &amp; SVP, Operations oversees all hotel operations, to achieve planned operational goals and profitability objectives, including but not limited to revenues, operation profits, while maintaining company standards for guest satisfaction, colleague engagement, quality assurance, and asset protection. The General Manager &amp; SVP, Operations will demonstrate leadership and a professional image to colleagues, guests, clients, local community representatives, vendors, and competitors.</div>
<div><b>
Key Responsibilities</b></div>
<ul><li>Hold full accountability for the overall operational and financial performance of the hotel.</li><li>Lead and oversee all departments including Rooms, Food and Beverage, Sales and Marketing, Revenue, Finance, Facilities, IT and Human Resources across pre opening and operational phases.</li><li>Drive revenue growth, operational efficiency and profitability through disciplined financial management, forecasting and execution of the annual business plan.</li><li>Monitor key performance drivers including sales, guest satisfaction, colleague engagement, quality assurance and asset protection.</li><li>Align operations, management style and decision making with corporate vision, values, standards and governance requirements.</li><li>Build strong relationships with the owning company and maintain transparent communication on performance and strategic priorities.</li><li>Provide clear direction to the Executive Committee, promote open dialogue and foster a culture of accountability, collaboration and high standards.</li><li>Inspire colleagues to deliver personalised and instinctive luxury guest experiences.</li><li>Attract, retain and develop high potential talent while creating an inclusive environment that values diversity and innovation.</li><li>Ensure compliance with all government regulations, health and safety requirements, emergency procedures and corporate programmes.</li><li>Safeguard hotel assets through capital planning, maintenance oversight and long term asset protection strategies.</li><li>Represent the hotel in key sales activities, stakeholder engagements and community initiatives.</li></ul>
<div><b>
Skills, Experience &amp; Educational Requirements</b></div>
<ul><li>Bachelor&rsquo;s Degree required, preferably in Hotel, Restaurant or Business Administration, or equivalent experience.</li><li>Minimum 10 years general management experience in a senior corporate hospitality role preferred.</li><li>Proven experience in luxury resort environments with strong understanding of Forbes five star and Michelin standards.</li><li>Experience managing large scale resorts exceeding 500 rooms.</li><li>Experience with luxury pre openings preferred.</li><li>Experience managing branded residences preferred.</li><li>Strong financial acumen and commercial awareness.</li><li>Excellent oral, report writing and presentation skills.</li><li>Working knowledge of large enterprise systems.</li><li>High level of discretion and professionalism.</li><li>Strong problem solving and decision making capability.</li><li>Able to challenge constructively and influence through sound reasoning.</li><li>Pragmatic, adaptable and comfortable leading change.</li><li>Ability to relocate.</li></ul></div></div></div></div><br>
<div></div>
<div>
</div></div></div></div><div></div><p>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</p><br>
<p></p>
<p>
With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</p></div>

General Manager and Senior Vice President, Operations

Meliá Hotels International

<div><div><div><b><i>&ldquo;The world is yours with Meli&aacute;&rdquo;</i></b></div><br>
<div></div>
<div>
Discover a boundless path at Meli&aacute;, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.</div><br>
<div></div>
<div><b>
Discover some of the benefits we offer:</b></div><br>
<div></div>
<ul>
<li><b>My Meli&aacute;Rewards:</b> Participate in our exclusive loyalty program, enjoying unique benefits and advantages.</li></ul><br>
<div></div>
<ul>
<li><b>My Meli&aacute;Benefits:</b> Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.</li></ul><br>
<div></div>
<div>
Be proud to belong to Meli&aacute; as we are proud of you   </div><br>
<div></div>
<div><b>ME Dubai </b>is one of the most iconic luxury lifestyle hotels in the Middle East, located in the striking Opus building in Business Bay, designed by the legendary architect Zaha Hadid. Blending cutting-edge design, contemporary culture, and innovative gastronomy, the hotel has established itself as a vibrant destination for an international and cosmopolitan clientele in the heart of Dubai.</div><br>
<div></div>
<div><b>
Reporting directely to the Managing Director of the region, as General Manager,</b> you will lead the continued positioning of ME Dubai as one of the city&rsquo;s most distinctive lifestyle luxury destinations. You will oversee all aspects of hotel operations, ensuring exceptional guest experiences, strong commercial performance, and the consistent delivery of the brand&rsquo;s bold and creative spirit.</div><br>
<div></div>
<div>
REQUIREMENTS:</div>
<div>
Given the strategic importance of the property, proven <b>experience in the Dubai market and background in luxury hospitality into Hotel Management positions </b>are essential to successfully navigate the competitive landscape and further elevate the hotel&rsquo;s positioning.</div><br>
<div></div><div><b>At Meli&aacute; we are all VIP</b></div><br>
<div></div>
<div>
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meli&aacute; an opportunity for constant growth and a passport to create your future wherever you want.</div><br>
<div></div>
<div>
Our warmth, proximity and passion for what we do make working at Meli&aacute; an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, <b>VIP</b><b> </b>People.</div><br>
<div></div>
<div><i>
At Meli&aacute; Hotels International, we are committed to </i><b><i>equal opportunities between women and men</i></b><i> in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.</i></div><br>
<div></div>
<div><i>
We promote our commitment to </i><b><i>equality and diversity</i></b><i>, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that </i><b><i>diversity and inclusion among our employees are essential for our success as a global company</i></b><i>.</i></div><br>
<div></div>
<div><i>
Additionally, we support the sustainable growth of our industry through </i><b><i>a socially responsible team</i></b><i>. In this sense, our motto is &quot;</i><b><i>Towards a sustainable future, from a responsible present</i></b><i>&quot;. Thanks to al our collaborators, we make it possible.</i></div><br>
<div></div>
<div>
To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the &quot;<b>Protect Your Application</b>&quot; page.</div><br>
<div></div>
<div>
If you want to be &ldquo;<b>Very Inspiring People</b>&ldquo;, follow us on:</div><br>
<div></div>
<div><b>
INSTAGRAM</b><b> &ndash; </b><b>TIKTOK</b><b> </b><b>&ndash; </b><b>LINKEDIN</b><b> &ndash; </b><b>INDEED</b><b> &ndash; </b><b>GLASSDOOR</b></div></div></div>

GENERAL MANAGER ME DUBAI (38608)

TALENTMATE

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 A Commis 1 is responsible for supporting culinary operations by leading food preparation within their designated section and maintaining the highest standards of hygiene, efficiency, and food quality. This role plays a key part in the kitchen brigade, ensuring consistency in food production and presentation while assisting the Demi Chef de Partie in delivering exceptional dishes in line with the hotels standards.
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 <strong>
  What Will I Be Doing
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  <br/>
 </strong>
 This position is vital in delivering a seamless and exceptional dining experience for our guests, contributing to the overall success of the hotels food and beverage operations. Specifically, you will be responsible for performing the following tasks to the highest standards:
 <br/>
 <br/>
 <ul>
  <li>
   Prepare and present high-quality dishes in accordance with established recipes and brand guidelines.
  </li>
  <li>
   Assist in preparing and cooking menu items based on guest preferences and hotel standards.
  </li>
  <li>
   Ensure consistency in taste, presentation, and portioning of all dishes produced.
  </li>
  <li>
   Carry out mise en place duties and ensure ingredients are prepared and ready before service.
  </li>
  <li>
   Follow recipe standards while maintaining culinary quality, taste, and appearance.
  </li>
  <li>
   Collaborate with fellow Commis and culinary team members to ensure smooth and efficient kitchen operations.
  </li>
  <li>
   Monitor proper storage and rotation of food items to maintain freshness and minimize waste.
  </li>
  <li>
   Maintain cleanliness and hygiene across all kitchen and storage areas in compliance with health and safety regulations.
  </li>
  <li>
   Prepare daily requisitions for ingredients, ensuring adequate stock levels and accurate inventory.
  </li>
  <li>
   Read and apply basic math skills to follow recipes and portion guidelines effectively.
  </li>
  <li>
   Visually inspect and select food items to ensure only high-quality ingredients are used in food preparation.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Are We Looking For
  <br/>
  <br/>
 </strong>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 A Commis 1, serving Waldorf Astoria Hotels &amp; Resorts is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, knowledge, skills, and values that follow:
 <br/>
 <br/>
 <ul>
  <li>
   Previous experience as a Commis 1 in a luxury hotel, fine dining restaurant, or high-end culinary operation.
  </li>
  <li>
   Clear understanding of food preparation, kitchen operations, and food safety standards.
  </li>
  <li>
   Thorough understanding of food safety standards, hygiene practices, and HACCP guidelines.
  </li>
  <li>
   Strong communication skills to collaborate effectively with kitchen staff and other departments.
  </li>
  <li>
   Ability to work efficiently and stay calm under pressure, particularly during busy service periods.
  </li>
  <li>
   Attention to detail, ensuring consistency in taste, presentation, and quality of all dishes.
  </li>
  <li>
   A passion for learning and a strong desire to improve culinary skills.
  </li>
  <li>
   High school diploma or equivalent preferred; specialized culinary training or qualifications are highly desirable.
  </li>
  <li>
   Physical stamina to stand for extended periods and lift kitchen equipment or supplies as necessary.
  </li>
  <li>
   Excellent knowledge of food hygiene and safety standards, ensuring a clean and safe kitchen environment.
  </li>
  <li>
   Flexibility to work various hours, including weekends, evenings, and public holidays, as required by the operational needs of the hotel.
  </li>
  <li>
   A positive attitude and a willingness to contribute to a dynamic, collaborative team.
   <br/>
   <br/>
  </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 <br/>
 <br/>
 <ul>
  <li>
   Luxury hospitality experience in a similar role
  </li>
  <li>
   Ability to work a variety of shifts including weekends, days, afternoons and evenings.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Will It Be Like To Work For Hilton
  <br/>
  <br/>
 </strong>
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.
 <br/>
 <br/>
 <strong>
  Work Locations
  <br/>
  <br/>
 </strong>
 Waldorf Astoria The Palm
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 <br/>
 <strong>
  Schedule
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  <br/>
 </strong>
 Full-time
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 <br/>
 <strong>
  Brand
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  <br/>
 </strong>
 Waldorf Astoria Hotels &amp; Resorts
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 <strong>
  Potential Benefits
  <br/>
  <br/>
 </strong>
 Housing, Transport, Additional benefits as per company policy
 <br/>
 <br/>
 <strong>
  Job
  <br/>
  <br/>
 </strong>
 Culinary
 <br/>
 <br/>
 Job Details
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 Role Level: Entry-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://stories.hilton.com Job Function: Management Company Industry/
 <br/>
 <br/>
 Sector: Hospitality
 <br/>
 <br/>
 What We Offer
 <br/>
 <br/>
 <strong>
  About The Company
  <br/>
  <br/>
 </strong>
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 <br/>
 <br/>
 Report
 <br/>
 <br/>
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>


Commis 1 Waldorf Astoria Dubai Palm Jumeirah

Manhattan Avenue hotel

<p>We are hiring for HR CUM SECRETARY FOR HOTEL (FAMELE ONLY) Having experience in hotel job responsible manages both human resources functions and administrative office tasks, ensuring smooth operations, compliance, and employee support. Key duties include recruitment employee records maintenance, payroll assistance, scheduling meetings, and handling office correspondence. Act as the primary contact for employee queries and maintain records. Ensure adherence to labor laws and company policies. Assist with salary preparation, leave tracking, and benefits administration.</p><p>Job Type: Full-time</p><p>Pay: From AED4,000.00 per month</p><p>Education:</p><ul><li>Diploma (Preferred)</li></ul><p>Experience:</p><ul><li>WORK: 5 years (Preferred)</li></ul><p>Language:</p><ul><li>HINDI/MALAYALAM (Preferred)</li></ul>

HR CUM SECRETARY (DUBAI HOTEL EXPERIENCE FEMALE ONLY)

The First Group Hospitality

<div>Overview:
<p><b>
About The First Group Hospitality</b><br>
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&amp;B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners.</p><p><br>
</p><p>As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement.</p><p><br>
</p><p>Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.<br>
For more information, visit tfghospitality.com</p>
Job Description:
<div><b>
KEY RESPONSIBILITIES:</b></div><div></div><div><br>
Responsible for maximizing revenue and profit associated with rooms and catering across the three customer segments of transient, contract, group and catering. The Manager is a Hotel&rsquo;s first point of contact for revenue management support and leads weekly sales strategy meetings and maintains relationships with key stakeholders at hotel level; recommending and maintaining pricing, positioning and the management of inventory for rooms and function space. This role drives the rooms projections and communicates at hotel level as appropriate. Utilizes tools and resources to ensure recommendations provided to sales strategy teams are based on market conditions, comp set pricing, demand, booking pace and other relevant supporting data. Monitors daily transient and group transactions for significant changes and ensures rates and restrictions are optimized in all channels through a seasonal KDATE strategy.</div><div></div><p><br>
This role could be responsible for supporting the Director of a single or multi property set up, or within a Cluster / Market team managing designated hotels.</p><br>
<div></div><ul><li>
Provides revenue management functional expertise to designated hotels.</li><li>
Leverages One Yield functionality to maximize room revenue and profit.</li><li>
Ensures full Revenue Management system and Revenue Management tool adoption to drive revenue &amp; profit opportunities.</li><li>
Ensures sales strategies and rate restrictions are communicated proactively, implemented and modified in line with seasonal and market fluctuations.</li><li>
Ensures hotel strategies conform to brand philosophies and initiatives.</li><li>
Conducts any analysis required to maximize room revenue and profit.</li><li>
Analyzes reports and available information to make long term pricing recommendations with brand initiatives as a key focus.</li><li>
Develops and implements with the General Manager and Sales Strategy Team, strategies that will maintain and/or increase the hotel&rsquo;s RevPAR</li><li>
Critiques property performance weekly/monthly for Transient, Group &amp; Catering segments for assigned hotels(s)</li><li>
Analyzes competitive performance through the use of market share tools and make recommendations to the Hotel.</li><li>
Prepares sales strategy meeting agenda, recommendations and supporting documentation.</li><li>
Conducts weekly Sales Strategy meetings with General Manager and key property staff to educate and evaluate pricing and inventory strategies</li><li>
Prepares, communicates and critiques weekly and monthly rooms projections.</li><li>
Responsible for accurate execution of inventory management tasks.</li><li>
Ensures that strategy recommendations/changes are implemented &amp; executed in a timely manner.</li><li>
Ensures that all rates are loaded correctly and in a timely manner and selling through all relevant distribution channels.</li><li>
Manages the execution and communication of all transient promotions.
</li><li>Uses demand forecast and relevant data points to determine, implement and control selling strategies.</li><li>
Checks distribution channels for hotel positioning, placement, rate parity and information accuracy.
</li><li>Ensures hotel strategies conform to brand philosophies and initiatives.</li><li>
Ensures compliance and participation in company promotions and digital channels.</li><li>
Understands the working relationship between revenue management, sales, reservations and property management systems.</li><li>
Executes eChannel/on-line travel agent (OTA) strategies.</li><li>
Supports and executes activation of regional or brand promotions as required.</li><li>
Evaluates and executes special events and holiday strategies.
</li><li>Monitors and analyzes STR market share performance.</li><li>
Serves as the liaison, when necessary, between property and regional/corporate systems support.</li><li>
Develops and manages hotel level key stakeholder relationships in a proactive manner.</li><li>
Develops and utilizes productive interpersonal and communication skills.</li></ul><br>
<div></div>
Desired Skill &amp; Expertise:
<ul><li><div>
Associate degree in Business, Finance, Economics, or Hospitality, or equivalent professional experience.</div></li><li><div>
Previous experience in Revenue Management preferred.</div></li><li><div>
Strong analytical and critical thinking skills with the ability to interpret data and make sound decisions.</div></li><li><div>
Effective communicator with strong written, verbal, and presentation skills.</div></li><li><div>
Proven ability to execute strategies, manage priorities, and deliver accurate, timely results.</div></li><li><div>
Collaborative team player with the ability to build relationships across hotel leadership, owners, and corporate teams.</div></li><li><div>
Demonstrates professionalism, integrity, adaptability, and leadership under pressure.</div></li><li><div>
Proficient in Microsoft Excel and MS Office; experience with hotel systems and related tools preferred.</div></li><li><div>
Solid understanding of revenue management principles, inventory controls, forecasting, and pricing strategies.</div></li><li><div>
Basic knowledge of finance, economics, sales, and marketing concepts.</div></li><li><div>
Committed to continuous learning and supporting the development of peers and team members.</div></li></ul></div>

Revenue Manager

Hilton

<div><p>Executive Personal Assistant to General Manager</p><p>
A Personal Assistant to the General Manager is responsible to provide the General Manager with administrative support including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements and other general office duties. Assumes full responsibility for all administrative duties in the Executive Office ensuring professional and timely execution of all tasks.</p><br>
<p><br>
<b>What will I be doing?</b></p><br>
<p>As a Personal Assistant to General Manager, you are responsible for performing the following tasks to the highest standards:</p>
<ul><li>Opens incoming mail, dates stamps, distributes accordingly</li>
<li>Sends outgoing mail both interoffice and outside of the hotel</li>
<li>Routes mail, faxes and other printed matter</li>
<li>Prepares and types correspondence and fairly complex numerical/financial reports as instructed</li>
<li>Prepares correspondence on behalf of the management</li>
<li>Duplicates, copies and distributes and mails materials for the office</li>
<li>Orders and maintains office supplies and equipment</li>
<li>Maintains files and equipment in an orderly and professional manner</li>
<li>Uses the property&rsquo;s email system and maintains their email box, as is policy</li>
<li>Appropriate business use of telephone and voice mail system</li>
<li>Greets internal and external customers in a friendly and professional manner. Announces visitors and/or handles requests, as appropriate</li>
<li>Scrutinizes and handles Guest satisfaction scores/ Guest Assistance on a regular basis</li>
<li>Scrutinizes daily VIP guests</li>
<li>Schedules meetings and records meeting minutes</li>
</ul><p><b>What are we looking for?</b></p><br>
<p>A Personal Assistant to General Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul><li>Two years similar experience</li>
<li>Strong organization skills, multi-task oriented and good time management</li>
<li>Driving license and Car</li>
<li>Ability to read listen and communicate effectively in English and in writing, using correct grammar, spelling and sentence structure</li>
<li>Prepare official correspondence on behalf of management to both internal and external communications verbally and in writing</li>
<li>Ability to sit for extended periods of time and continuously performs the essential job functions</li>
<li>Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy</li>
<li>Ability to type 60 wpm</li>
<li>Ability to effectively transcribe information from handwritten memos and recordings</li><br>
</ul><p><br>
<br>
<b>What will it be like to work for Hilton?</b></p><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Executive Personal Assistant to General Manager

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