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heart of house specialist - steward Jobs in Dubai

heart of house specialist - steward

hotel housekeeper

Vintage Grand Hotel

The Group Vintage has signed a franchise agreement with Marriott International, Inc. to convert the Vintage Grand Hotel to a dual-branded Marriott Hotel and Marriott Executive Apartments in Dubai Production City &ndash; a fast-growing business hub in the city. The property will be conveniently located just 30 minutes away from Al Maktoum Airport and Dubai International Airport, with excellent connections to every part of the city. This is set to be the largest Marriott Executive Apartments in UAE, which will bring exceptional, new F&amp;B experiences to this location which is rapidly emerging as the heart of the New Dubai corridor, catering to both our guests and the surrounding vibrant communities.The opening of Marriott Hotel Production City, Dubai is anticipated to mark the fifth hotel under the Marriott Hotel&rsquo;s brand in Dubai. The hotel will exemplify the brand&rsquo;s continued evolution and feature contemporary and intuitive spaces. Projected to open in Q4 2025, the 365 room hotel, will feature a number of dining outlets, the brand&rsquo;s signature M Club lounge, a pool, fitness center and tennis court.Marriott Executive Apartments continues to cater to the rapidly growing demand for extended stay accommodations in the UAE. Marriott Executive Apartments Production City, Dubai is anticipated to offer 420 apartments that provide home comforts for both business and leisure travelerThe Driver is responsible for driving hotel vehicles for guest and staff transportation, ensuring safe, timely, and professional services. Additionally, this role requires assisting guests with luggage, welcoming them upon arrival, and providing general support to the hotel staff. The Driver cum Bell Boy should exhibit excellent customer service skills and a friendly demeanor while maintaining a clean and safe vehicle.JOB RESPONSBILITIES<ul><li>Pick up and drop off hotel staff members as per the scheduled timings.</li><li>Ensure punctuality and a smooth, safe ride for all staff members.</li><li>Greet guests upon arrival and departure, offering luggage assistance and ensuring smooth check-in/check-out processes.</li><li>Provide transportation services for hotel guests when required, including airport transfers and local trips.</li><li>Maintain a professional and friendly attitude when interacting with guests, ensuring excellent service standards.</li><li>Ensure the hotel vehicle is clean, well-maintained, and fueled.</li><li>Report any vehicle issues or accidents to management immediately.</li><li>Ensure that all necessary vehicle documentation (insurance, registration, etc.) is up to date.</li><li>Follow all road safety regulations and hotel policies regarding transportation.</li></ul>Key Expectations<ul><li>Proven experience as a driver, bell boy, or in a similar role, preferably in a 5star hotel or hospitality environment.</li><li>A valid driver&rsquo;s license with a clean driving record.</li><li>Good knowledge of the local area, including key roads, landmarks, and tourist spots.</li><li>Strong customer service skills with a friendly and helpful attitude.</li></ul>Job Types: Full-time, ContractPay: From AED2,000.00 per monthWork Location: In person

Driver cum Bell Boy

MILEO THE PALM

Security Supervisor is responsible for overseeing the daily security operations of the hotel to ensure the safety and security of guests, employees, visitors, and hotel property. The role includes supervising security officers, enforcing hotel policies and safety procedures, responding to emergencies, investigating incidents, and maintaining a secure environment while delivering excellent guest service.Pay: AED3,500.00 - AED4,000.00 per monthExperience:<ul><li>Hotel: 2 years (Preferred)</li></ul>Work Location: In person

Security Supervisor

Sofitel

<div>Job Description 
Main Duties:
Reporting &amp; Analysis<ul><li>
Prepare and distribute daily, weekly, monthly, and ad hoc revenue performance reports.</li><li>
Analyze business trends, identify opportunities and risks, and provide actionable recommendations.</li><li>
Support forecasting activities using RMS Tools, CoStar, BI &amp; Revenue Analytics Tools like Demand 360, Rate Shopper</li></ul>
Revenue Optimization<ul><li>
Support and execute pricing, inventory, and market segment strategies to maximize revenue.</li><li>
Analyze demand, competitor positioning, and channel performance to optimize rates.</li><li>
Manage group quotations and revenue planning activities in the absence of the Director of Revenue.</li></ul>
Reservation Operations<ul><li>
Review daily reservation, cancellation, prepaid, and no-show reports to ensure booking accuracy.</li><li>
Conduct audits on prepaid bookings and no-show procedures to protect revenue.</li><li>
Support Opera PMS configuration and maintain close coordination with the Reservations team.</li></ul>
E-Commerce &amp; Distribution<ul><li>
Manage hotel website and OTA platforms to maximize revenue, visibility, and direct bookings.</li><li>
Ensure rate parity, content accuracy, and timely updates across all distribution channels.</li><li>
Develop, implement, and evaluate digital promotions, social media campaigns, and OTA partnerships to drive revenue growth in collaboration with Marketing Team.</li></ul>
Online Distribution Reporting &amp; Performance<ul><li>
Prepare and present monthly online distribution performance reports.</li><li>
Analyze direct and indirect channel performance, conversion, and revenue contribution.</li><li>
Recommend and implement improvements to enhance channel profitability and distribution effectiveness.</li></ul>
Training and Human Resources
<ul><li>Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.</li><li>
Treat complaints of harassment and discrimination promptly and confidentially.</li><li>
Treat customers and colleagues from all cultural groups with respect and sensitivity.</li><li>
Identify and deal with issues which may cause cross cultural conflict or misunderstanding.</li></ul>
Miscellaneous<ul><li>
All ambassadors are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.</li><li>
All ambassadors may be assigned to other duties in the hotel as and when required by business levels.</li></ul>
GENERAL DUTIES:
Health and Safety
<ul><li>Ensure that all potential and real Hazards are reported immediately and rectified</li><li>
Be fully conversant with all departmental Fire, Emergency and Bomb procedures</li><li>
Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees</li><li>
Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.</li><li>
Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others</li><li>
Use safe manual handling techniques and practice safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimize our impact on the environment and prevent pollution.</li></ul>
Confidentiality
<ul><li>Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy</li><li>
Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</li></ul>
To be fully conversant with:<ul><li>
Hotel fire procedures</li><li>
Hotel security procedures</li><li>
Hotel Health and Safety policy and procedures</li><li>
Hotel Facilities and attractions</li><li>
Hotel standards of operation and departmental procedures</li><li>
Sofitel Keys of Luxury and Appearance guidelines</li><li>
Sofitel &ldquo;BE Magnifique&rdquo; vision and its corresponding strategies</li><li>
Methods of accepted payment of the company</li><li>
Short and long term company marketing promotions</li></ul> 

Qualifications 
<ul><li>
Able to work in a highspeed environment</li><li>
Multi-tasker</li><li>
Positive attitude</li><li>
Team player</li></ul></div>

Revenue Executive

Golden Sands Hotel Apartments

Skills Required:Must have a proven work experience as a Receptionist, Front Office Representative or similar roleMust have an excellent spoken and written communication skills.Must have an excellent customer service skills.Must have professional attitude and appearanceMust have an excellent organizational skillsMust have ability to be resourceful and proactive when issues ariseMust have a professional phone demeanor, hands-on experience with office equipment (e.g. fax machines and printers)Must have strong computer software proficiency.Must have multitasking and time-management skills, with the ability to prioritize tasksMust be able to handle cash and credit transactions.Must have ability to maintain calm, polite, and patient in stressful situations.As a Receptionist, you will be the first point of contact for our company. Our Receptionist&rsquo;s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role require working in shifts, so flexibility is a plus.Ultimately, a Receptionist&rsquo;s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.Duties &amp; Responsibilities:&middot; Greet and welcome guests as soon as they arrive at the front desk, recognized and maintain eye contact in accordance with hotel Brand service standards and the goals of GSHA.&middot; Demonstrate comprehensive knowledge of Front Office procedures and computer system.&middot; Deal with all guest requests promptly, taking personal responsibility to ensure guest satisfaction.&middot; Anticipate guest&rsquo;s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.&middot; Use guest name whenever possible in accordance with hotel standards.&middot; Be familiar with all room types, availability, rates, group movements, billing, daily events, promotions, VIP&rsquo;s.&middot; Handling guest messages, facsimiles, and mail, ensuring that the information is passed on is accurate, complete, and promptly delivered.&middot; Convey information and messages to appropriate personnel in a timely and efficient manner.&middot; Effectively communicate and liaise with associates on all levels, understanding the importance of teamwork within hotel operations.&middot; Be aware of facilities and points of interest within Dubai and surrounding areas to assist with any guest inquiries.&middot; Ensure all necessary information is obtained upon check-in, following hotel credit procedures.&middot; Be familiar with all vouchers and group billing procedures.&middot; Adhere to hotel credit procedures and policies at all times.&middot; Handle the guest checkout process, ensuring billing processes and manual postings are conducted in accordance with hotel standards.&middot; Maintain cash float and accurately handle money at all times.&middot; Be fully conversant and efficient in dealing with foreign currencies and their exchange rates in order to provide foreign exchange services to guests.&middot; Maintain daily logbook and conduct informative handover to next shift ensuring that all relevant information is passed on clearly.&middot; Maintain a clean and tidy work area in accordance with the hotel standards.&middot; Adhere to hotel policy regarding uniform and personal presentation.&middot; Ensure that your Manager is informed immediately of any emergency, security or health &amp; safety matter.&middot; Perform any additional duties as requested by Hotel Management.Pay: From AED10,000.00 per monthWork Location: In person

Receptionist (Emirati national only)

Marriott International

<div>Additional Information 
Job Number26094272 
Job CategoryProcurement, Purchasing, and Quality Assurance 
LocationMarasi Drive, Dubai, United Arab Emirates, United Arab Emirates, 191984 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Implements quality assurance processes and verifies training and development activities are strategically linked to the company&rsquo;s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul> 
Essential Experience
<ul><li>Experience and/or knowledge of hotel business.</li></ul>
<ul><li>Ability to understand quality management practices and teaches to others.</li></ul>
<ul><li>Ability to understand data collection methods.</li></ul>
<ul><li>Knowledge of budget preparation and the control of costs.</li></ul>
<ul><li>Working knowledge of statistical measurement tools.</li></ul>
<ul><li>Effective presentation skills.</li></ul>
<ul><li>Detail orientation and analytical</li></ul>
Desirable Experience
<ul><li>Operations background &ndash; depending on hotel facilities, a rooms or f&amp;b background may be preferred</li></ul>
<ul><li>Previous training in guest relations.</li></ul>
<ul><li>Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.</li></ul>
<ul><li>Experience/trained in Six Sigma or TQM</li></ul> 
CORE WORK ACTIVITIES 
Managing Quality Assurance Goals
<ul><li>Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.</li></ul>
<ul><li>Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.</li></ul>
<ul><li>Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.</li></ul>
<ul><li>Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.</li></ul>
<ul><li>Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.</li></ul>
<ul><li>Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.</li></ul>
<ul><li>Immerses in operations to better understand issues/defects faced on the ground.</li></ul>
<ul><li>Drives several initiatives for business standard audits and guestvoice.</li></ul>
<ul><li>Conducts monthly audit to verify compliance with company and brand standards.</li></ul>
<ul><li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li></ul>
<ul><li>Directs property quality efforts to address critical customer requirements.</li></ul>
<ul><li>Completes other reasonable duties as requested by leadership.</li></ul> 
Executing Quality Training Programs
<ul><li>Partners with Learning &amp; Development (L&amp;D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.</li></ul>
<ul><li>Develops specific training designed to improve service performance.</li></ul>
<ul><li>Drives brand values and philosophy in all training and development activities.</li></ul>
<ul><li>Partners with L&amp;D team to verify transfer of learning in the hotel/classroom takes place.</li></ul>
<ul><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li></ul>
<ul><li>Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.</li></ul> 
Managing Quality Tools
<ul><li>Verifies that management practices at all levels are aligned with quality tools.</li></ul>
<ul><li>Verifies the tools for continuous improvements are in place and being utilized.</li></ul>
<ul><li>Uses data collection methods to identify, compile, display, track, and analyze defect trends.</li></ul> 
Managing the Guest Experience
<ul><li>Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li></ul>
<ul><li>Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Director of Quality and Training - The St. Regis Downtown Dubai

Park Hyatt Dubai

<div>
 
 Organization- Park Hyatt Dubai
 
 
 
 
 Summary
 
 
 
 The Human Resources Manager leads Human Resources functions for the hotel, ensuring people strategies effectively support business objectives, employee engagement, and operational performance. Reporting to the Director of Human Resources, the role oversees talent acquisition, employee relations, performance management, compensation and benefits, and HR compliance. The HR Manager partners closely with hotel leadership to foster a positive workplace culture, upholding the highest standards of professionalism and service excellence.
 
 
 
 Main Duties:
 
 
 
 <ul>
 <li>
 Act as a strategic HR business partner, supporting hotel leadership on people, culture, and organizational effectiveness initiatives.
 </li>
 <li>
 Lead and develop the HR team, ensuring professional, confidential, and service-oriented support for all employees and stakeholders.
 </li>
 <li>
 Oversee all HR operations and ensure alignment with business objectives, brand standards, and company values.
 </li>
 <li>
 Prepare and manage the annual HR budget, ensuring efficient resource utilization.
 </li>
 <li>
 Develop, implement, and maintain HR policies, procedures, and standards in line with company requirements and local regulations.
 </li>
 <li>
 Ensure compliance with UAE Labour Law, company policies, and all statutory employment requirements.
 </li>
 <li>
 Manage recruitment and selection activities, supporting workforce planning and the attraction of top talent.
 </li>
 <li>
 Drive talent development, succession planning, coaching, and career growth initiatives.
 </li>
 <li>
 Support effective workforce planning, payroll coordination, and HR systems administration to optimize productivity and control costs.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's or Master&rsquo;s Degree in Human Resources, Business Administration, Hospitality Management, or a related field.
 </li>
 <li>
 5-7 years of progressive HR experience, preferably within a luxury hotel or international hospitality environment.
 </li>
 <li>
 Strong knowledge of UAE Labor Law, employment regulations, and HR compliance requirements.
 </li>
 <li>
 Proven experience in recruitment, employee relations, performance management, succession planning, and HR operations.
 </li>
 <li>
 Excellent communication, interpersonal, coaching, and conflict-resolution skills.
 </li>
 <li>
 Strong understanding of workforce planning, payroll coordination, HR budgeting, and employee benefits administration.
 </li>
 <li>
 Proficiency in HR systems, Microsoft Office applications, and HR reporting.
 </li>
 </ul>
</div>

Human Resources Manager

Hyatt

<div><div><h2 class="jobSectionHeader">Summary</h2>
<div>The Human Resources Manager leads Human Resources functions for the hotel, ensuring people strategies effectively support business objectives, employee engagement, and operational performance. Reporting to the Director of Human Resources, the role oversees talent acquisition, employee relations, performance management, compensation and benefits, and HR compliance. The HR Manager partners closely with hotel leadership to foster a positive workplace culture, upholding the highest standards of professionalism and service excellence.
Main Duties:
<ul><li>Act as a strategic HR business partner, supporting hotel leadership on people, culture, and organizational effectiveness initiatives.</li>
<li>Lead and develop the HR team, ensuring professional, confidential, and service-oriented support for all employees and stakeholders.</li>
<li>Oversee all HR operations and ensure alignment with business objectives, brand standards, and company values.</li>
<li>Prepare and manage the annual HR budget, ensuring efficient resource utilization.</li>
<li>Develop, implement, and maintain HR policies, procedures, and standards in line with company requirements and local regulations.</li>
<li>Ensure compliance with UAE Labour Law, company policies, and all statutory employment requirements.</li>
<li>Manage recruitment and selection activities, supporting workforce planning and the attraction of top talent.</li>
<li>Drive talent development, succession planning, coaching, and career growth initiatives.</li>
<li>Support effective workforce planning, payroll coordination, and HR systems administration to optimize productivity and control costs.</li>
</ul></div></div><div><h2 class="jobSectionHeader">Qualifications</h2>
<div><ul><li>Bachelor's or Master&rsquo;s Degree in Human Resources, Business Administration, Hospitality Management, or a related field.</li>
<li>5-7 years of progressive HR experience, preferably within a luxury hotel or international hospitality environment.</li>
<li>Strong knowledge of UAE Labor Law, employment regulations, and HR compliance requirements.</li>
<li>Proven experience in recruitment, employee relations, performance management, succession planning, and HR operations.</li>
<li>Excellent communication, interpersonal, coaching, and conflict-resolution skills.</li>
<li>Strong understanding of workforce planning, payroll coordination, HR budgeting, and employee benefits administration.</li>
<li>Proficiency in HR systems, Microsoft Office applications, and HR reporting.</li></ul></div></div></div>

Explore 82+ Hotel housekeeper in Dubai this August. Find roles across top companies and apply now to boost your career.

82 hotel housekeeper jobs In Dubai

Driver cum Bell Boy

Security Supervisor

Revenue Executive

Receptionist (Emirati national only)

Director of Quality and Training - The St. Regis Downtown Dubai

Human Resources Manager

Human Resources Manager