office manager

operations manager

restaurant manager

front office manager

hr manager

hotel operation manager

Pegas Touristik Travel &

Position: Hotel Contracting ManagerLocation: Dubai, UAEEmployment Type: Full-TimePegas Touristik LLC a leading outbound tour operator based in Dubai, is seeking a Hotel Contracting Manager to join our growing team. The ideal candidate will be responsible for securing competitive rates, building strong supplier networks, and enhancing our global hotel offerings.TasksKey ResponsibilitiesNegotiate rates, contracts, and exclusive deals with hotels and DMCsEstablish and maintain long-term relationships with hotel partnersConduct market analysis to identify new hotel partners and destinationsCollaborate with internal departments to ensure product quality and competitivenessMonitor performance and resolve contract-related issues promptlyRequirementsMinimum 3 years of experience in hotel contracting (preferably outbound/GCC markets)Strong negotiation and communication skillsIn-depth knowledge of global travel destinations and hotel chainsProficiency in Microsoft Office and contracting toolsFluent in English; additional languages are an advantageBased in UAE or open to relocationBenefitsWork with a passionate, travel-focused teamOpportunities for professional growth and international exposureDynamic and supportive work environment

Hotel Contracting Manager

InterContinental Hotels Group

About Vignette Collection Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We've created a collection brand that gives guests and colleagues an inspiring new choice, one that puts people at the heart of everything we do, to reframe luxury hospitality for the better. Our hotels are unique in their own right, with their own distinct outlook and story to tell. Night Manager Responsibilities We like to lead from the front. So, we're looking for a Night Manager who sets their own high standards across everything from cleanliness to productivity. You'll champion our 'one team' approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions. Every day is different at IHG, but you'll mostly be: <ul> <li>Leading the way - managing guest experiences, team performance and hotel operations</li> <li>Prioritising workload and ensuring your team deliver authentic, memorable experiences</li> <li>Developing your team's skills to drive results that positively impact on hotel performance</li> <li>Having authentic conversations with guests to resolve issues, queries or concerns</li> <li>Being first point of contact for any critical emergency situations</li> </ul> Requirements <ul> <li>Minimum Diploma or equivalent, some college preferred</li> <li>2 years' front desk/guest service leader experience</li> <li>Must be fluent in spoken and written English</li> <li>Other languages may be preferred</li> <li>Basic mathematics skills</li> <li>Excellent communication, problem solving, reasoning and motivational skills</li> <li>Long periods of standing in the front desk areas and occasional lifting of heavy items</li> <li>Working knowledge of hotel property management systems like Opera beneficial</li> <li>Willingness to work evenings and weekends</li> </ul> Benefits We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family.<img src="https://www.jobg8.com/Tracking.aspx?oU0RNjm3xmNZD6qFQNbMbf9Upaxt1xKFm" width="0" height="0" />

Franchise Hotel - Night Manager

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels. The Night Manager is responsible for overseeing all hotel operations during the night shift. Acting as the Manager on Duty, this role ensures smooth front office operations, handles guest relations, manages the night audit, and ensures the safety, security, and comfort of all guests and colleagues. 1. Front Office Operations <ul> <li>Supervise all front office activities during the night, including reception, guest services, concierge, and bell desk.</li> <li>Manage late check-ins, early check-outs, and guest requests with efficiency and professionalism.</li> <li>Ensure a seamless and welcoming guest experience in line with voco brand standards.</li> </ul> 2. Night Audit & Financial Duties <ul> <li>Oversee and perform the nightly audit process, ensuring all financial transactions are reconciled.</li> <li>Prepare end-of-day reports for management, including revenue, occupancy, and room statistics.</li> <li>Monitor billing and guest folios to ensure accuracy.</li> </ul> 3. Guest Relations & Service <ul> <li>Act as the primary contact for all guest inquiries, complaints, or emergencies during the night.</li> <li>Handle VIP arrivals and special requests with personalized attention.</li> <li>Resolve issues effectively while maintaining high levels of guest satisfaction.</li> </ul> 4. Safety, Security & Emergency Management <ul> <li>Conduct regular security rounds of the property to ensure a safe environment.</li> <li>Respond promptly to any incidents, alarms, or emergencies.</li> <li>Ensure compliance with health, safety, and fire regulations.</li> </ul> 5. Team Leadership & Communication <ul> <li>Lead, train, and support night-shift colleagues, ensuring high performance and service standards.</li> <li>Conduct nightly briefings and ensure effective communication with the day-shift management team.</li> <li>Delegate responsibilities efficiently to ensure all tasks are completed.</li> </ul> 6. Administrative & Reporting <ul> <li>Maintain accurate incident reports, logs, and shift handover notes.</li> <li>Assist with scheduling, roster planning, and operational requirements as needed.</li> <li>Ensure compliance with hotel policies, procedures, and service standards.</li> </ul> Requirements <ul> <li>Previous experience as a Night Manager or Supervisor in a luxury hotel environment.</li> <li>Strong knowledge of front office operations and night audit procedures.</li> <li>Excellent communication, leadership, and problem-solving skills.</li> <li>Ability to remain calm and professional in high-pressure situations.</li> <li>Proficiency in hotel property management systems (Opera or similar).</li> <li>Flexibility to work overnight shifts, weekends, and holidays.</li> <li>Guest-focused and service-oriented mindset.</li> <li>Strong attention to detail and accuracy.</li> <li>Leadership and team management.</li> <li>Financial and analytical skills.</li> <li>Ability to handle emergencies with confidence.</li> </ul> Benefits We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family.<img src="https://www.jobg8.com/Tracking.aspx?cVAb9OF4hnqudQp2V%2bjUB61ghH7kCsfzz" width="0" height="0" />

Franchise Hotel - Night Manager - Front Office

Smartstay.in

<div>Reinventing Short-Term Renting
At SmartStay, we&rsquo;re changing the game in Dubai&rsquo;s hospitality scene with our exceptional approach to managing holiday homes. Our focus is on providing 5-star guest experiences and ensuring every stay is unforgettable. We believe that delivering outstanding service leads to glowing reviews and, most importantly, keeps guests coming back. As the team continues to grow, we are looking for an Operations Manager to oversee daily operations and ensure our high standards are consistently met.
The Role: Operations Manager
The Operations Manager ensures seamless day-to-day performance across all SmartStay departments &mdash; Guest Relations, Housekeeping, Engineering, Warehouse, and Logistics &mdash; maintaining the highest standards of service and compliance in line with SmartStay&rsquo;s brand promise and UAE holiday home regulations. This role drives operational efficiency, guest satisfaction, and team accountability through structured systems, proactive leadership, and process excellence.
Key Responsibilities:<ul>
<li>
Lead and oversee daily operations across all SmartStay operational departments to ensure consistent service delivery, property readiness, and adherence to brand standards.</li>
<li>Directly manage the Guest Relations Department and supervise department heads for Housekeeping, Engineering, and Storekeeping.</li>
<li>Foster accountability, cross-departmental communication, and a strong &ldquo;One Team&rdquo; culture.</li>
<li>Collaborate with all departments to resolve operational issues efficiently, ensuring minimal guest disruption.</li>
<li>Manage guest escalations and complaints with empathy, professionalism, and a service recovery mindset.</li>
<li>Control glitch management to ensure all issues are resolved promptly and in line with company standards.</li>
<li>Ensure every SmartStay property meets 5-star holiday home standards prior to guest check-in.</li>
<li>Conduct regular and random property inspections to verify compliance with SmartStay readiness and quality benchmarks.</li>
<li>Maintain, review, and update Standard Operating Procedures (SOPs) to ensure consistency, quality, and compliance across all operational areas.</li>
<li>Ensure compliance with UAE regulations, including DTCM and Sakani guest registration processes.</li>
<li>Coordinate updates to operational checklists, inspection templates, and Trainual materials.</li>
<li>Drive operational initiatives such as process improvements, vendor assessments, and adoption of technology platforms (Breezeway, Monday.com, etc.).</li>
<li>Monitor KPIs, guest reviews, and operational reports to identify trends, address inefficiencies, and recommend improvements.</li>
<li>Identify operational bottlenecks and propose structured, data-driven solutions.</li>
<li>Review and approve operational quotations and vendor payments in coordination with the Finance Manager.</li>
<li>Track monthly operational budgets, monitor expenses, and ensure adherence to cost-control measures.
</li><li>Contribute to strategic planning, resource forecasting, and continuous improvement initiatives to strengthen overall operational performance.</li>
</ul>
Skills &amp; Qualifications<ul>
<li>
Minimum of 3 years of managerial experience in Guest Relations, Front Office, or Operations within a luxury holiday home or 5-star hotel in UAE</li>
<li>Strong leadership skills with proven ability to train, mentor, and manage teams effectively.</li>
<li>Excellent communication and interpersonal skills, with a guest-first mindset and ability to manage escalations calmly.</li>
<li>Solid operational background with knowledge of housekeeping, maintenance, and property readiness processes.</li>
<li>Proficiency in property and task management platforms such as HostAway, Breezeway, and Monday.com is a plus</li>
<li>Familiarity with Sakani and DTCM guest registration portals is a plus</li>
<li>A valid UAE driving license is required.</li>
<li>Ability to multitask, prioritize, and deliver under pressure while maintaining attention to detail.</li>
<li>Hands-on, proactive approach with strong problem-solving and decision-making capabilities.</li>
</ul>
What We Offer<ul>
<li>
Salary range AED 13,000 to 17,000 depending on experience.</li>
<li>Health insurance, annual flight allowance, and discretionary performance bonus.</li>
<li>Five-day work week with flexibility during critical periods.</li>
<li>A dynamic workplace culture that values innovation, efficiency, and collaboration.</li>
</ul>
How To Apply:
If you&rsquo;re passionate about delivering exceptional operational excellence and driving seamless hospitality experiences, we want to hear from you. We look forward to discussing how you can contribute to our team and help us achieve new heights!</div>

Operations Manager (Hospitality)

SmartStay

Get AI-powered advice on this job and more exclusive features. Reinventing Short-Term Renting At SmartStay, we're changing the game in Dubai's hospitality scene with our exceptional approach to managing holiday homes. Our focus is on providing 5-star guest experiences and ensuring every stay is unforgettable. We believe that delivering outstanding service leads to glowing reviews and, most importantly, keeps guests coming back. The Role: Operations Manager The Operations Manager ensures seamless day-to-day performance across all SmartStay departments - Guest Relations, Housekeeping, Engineering, Warehouse, and Logistics - maintaining the highest standards of service and compliance in line with SmartStay's brand promise and UAE holiday home regulations. This role drives operational efficiency, guest satisfaction, and team accountability through structured systems, proactive leadership, and process excellence. Key Responsibilities <ul><li>Lead and oversee daily operations across all SmartStay operational departments to ensure consistent service delivery, property readiness, and adherence to brand standards</li><li>Directly manage the Guest Relations Department and supervise department heads for Housekeeping, Engineering, and Storekeeping</li><li>Foster accountability, cross-departmental communication, and a strong "One Team" culture</li><li>Collaborate with all departments to resolve operational issues efficiently, ensuring minimal guest disruption</li><li>Manage guest escalations and complaints with empathy, professionalism, and a service recovery mindset</li><li>Control glitch management to ensure all issues are resolved promptly and in line with company standards</li><li>Ensure every SmartStay property meets 5-star holiday home standards prior to guest check-in</li><li>Conduct regular and random property inspections to verify compliance with SmartStay readiness and quality benchmarks</li><li>Maintain, review, and update Standard Operating Procedures (SOPs) to ensure consistency, quality, and compliance across all operational areas</li><li>Ensure compliance with UAE regulations, including DTCM and Sakani guest registration processes</li><li>Coordinate updates to operational checklists, inspection templates, and Trainual materials</li><li>Drive operational initiatives such as process improvements, vendor assessments, and adoption of technology platforms (Breezeway, etc.)</li><li>Monitor KPIs, guest reviews, and operational reports to identify trends, address inefficiencies, and recommend improvements</li><li>Identify operational bottlenecks and propose structured, data-driven solutions</li><li>Review and approve operational quotations and vendor payments in coordination with the Finance Manager</li><li>Track monthly operational budgets, monitor expenses, and ensure adherence to cost-control measures.</li><li>Contribute to strategic planning, resource forecasting, and continuous improvement initiatives to strengthen overall operational performance</li></ul> Skills & Qualifications <ul><li>Minimum of 3 years of managerial experience in Guest Relations, Front Office, or Operations within a luxury holiday home or 5-star hotel in UAE</li><li>Strong leadership skills with proven ability to train, mentor, and manage teams effectively</li><li>Excellent communication and interpersonal skills, with a guest-first mindset and ability to manage escalations calmly</li><li>Solid operational background with knowledge of housekeeping, maintenance, and property readiness processes</li><li>Proficiency in property and task management platforms such as HostAway, Breezeway, and is a plus</li><li>Familiarity with Sakani and DTCM guest registration portals is a plus</li><li>A valid UAE driving license is required</li><li>Ability to multitask, prioritize, and deliver under pressure while maintaining attention to detail</li><li>Hands-on, proactive approach with strong problem-solving and decision-making capabilities</li></ul> What We Offer <ul><li>Competitive salary package</li><li>A dynamic workplace culture that values innovation, efficiency, and collaboration</li><li>Healthcare insurance and employment visa</li></ul> How To Apply If you're passionate about delivering exceptional operational excellence and driving seamless hospitality experiences, we want to hear from you. We look forward to discussing how you can contribute to our team and help us achieve new heights!<img src="https://www.jobg8.com/Tracking.aspx?%2fh34g3pSz%2f4hhhfh4KPad9eXsZHXb%2bZCp" width="0" height="0" />

Bespoke Residences & Holiday Homes

<div>
 
 
 About the Job
 
 
 
 
 
 
 
 Luxury Short-Term Living
 
 
 
 At
 
 Bespoke Residences and Holiday Homes
 
 , we redefine the art of short-term living in Dubai through personalized hospitality, exceptional property care, and curated guest experiences. Our mission is to deliver a
 
 5-star standard
 
 across every stay &mdash; ensuring comfort, consistency, and excellence that keeps our guests returning time and again.
 
 
 As we continue to expand, we are seeking a
 
 dynamic Operations Manager
 
 to lead our growing portfolio and ensure every guest experience reflects the
 
 Bespoke promise of excellence.
 
 
 
 
 
 
 
 The Role: Operations Manager
 
 
 
 The
 
 Operations Manager
 
 plays a pivotal role in ensuring smooth daily operations across all Bespoke departments &mdash;
 
 Guest Relations, Housekeeping, Engineering and Logistics
 
 &mdash; maintaining the highest service, quality, and compliance standards in line with the company&rsquo;s values and UAE holiday home regulations.
 
 
 This role is both strategic and hands-on, driving efficiency, operational excellence, and team accountability to ensure each property consistently delivers a luxury home-away-from-home experience.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Oversee and coordinate day-to-day operations across all functional teams to ensure properties are fully prepared, guests are delighted, and brand standards are consistently met.
 </li>
 <li>
 Lead the
 
 Guest Relations team
 
 while supervising the Heads of Housekeeping, Maintenance, and Logistics to ensure seamless collaboration and &ldquo;One Team&rdquo; synergy.
 </li>
 <li>
 Champion a culture of accountability, communication, and service excellence across all departments.
 </li>
 <li>
 Manage and resolve guest escalations professionally, ensuring every service recovery leaves a positive impression.
 </li>
 <li>
 Implement and control the glitch management process to guarantee prompt resolution of all guest and operational concerns.
 </li>
 <li>
 Conduct regular and surprise property inspections to ensure readiness, cleanliness, and compliance with
 
 Bespoke&rsquo;s 5-star quality benchmarks.
 
 </li>
 <li>
 Maintain, review, and enhance
 
 Standard Operating Procedures (SOPs)
 
 for all departments, ensuring operational consistency and compliance with DTCM and Sakani requirements.
 </li>
 <li>
 Collaborate with the HR and Training teams to ensure all operational staff are trained in updated checklists, inspection templates, and SOP materials.
 </li>
 <li>
 Drive continuous process improvement through new technology, vendor performance assessments, and workflow optimization (e.g., HostAway, Breezeway, Monday.com).
 </li>
 <li>
 Monitor key performance indicators (KPIs), guest reviews, and departmental reports to identify trends and improvement opportunities.
 </li>
 <li>
 Review and approve vendor quotations, purchase requests, and payments in coordination with the Finance Department.
 </li>
 <li>
 Track operational budgets and expenses, ensuring effective cost control and resource allocation.
 </li>
 <li>
 Support the Leadership Team in strategic planning, forecasting, and scaling operational capabilities as the portfolio grows.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Qualifications
 
 
 <ul>
 <li>
 Minimum of
 
 3 years&rsquo; managerial experience
 
 in Guest Relations, Front Office, or Operations within a
 
 luxury holiday home company or 5-star hotel in the UAE
 
 .
 </li>
 <li>
 Proven leadership and people-management skills with the ability to inspire, train, and lead diverse teams.
 </li>
 <li>
 Strong communication and interpersonal abilities with a guest-first approach and calm handling of escalations.
 </li>
 <li>
 Thorough understanding of property operations, housekeeping standards, and maintenance workflows.
 </li>
 <li>
 Working knowledge of
 
 HostAway
 
 ,
 
 Breezeway
 
 , or similar property management platforms is a strong advantage.
 </li>
 <li>
 Familiarity with
 
 DTCM
 
 and
 
 Sakani
 
 systems for guest registration and compliance is preferred.
 </li>
 <li>
 
 Valid UAE driving license
 
 required.
 </li>
 <li>
 Organized, detail-oriented, and capable of multitasking in a fast-paced environment.
 </li>
 <li>
 Hands-on, proactive problem-solver with strong decision-making skills.
 </li>
 </ul>
 
 
</div>

Operations Manager - Holiday Homes

J and A Real Estate Brokergae llc

ob Title: Property Manager (Guest Relations &amp; Operations)Job Description:We are seeking a proactive and detail-oriented Property Manager to join our team at JnA House Vacation Homes Rental LLC. The successful candidate will be responsible for delivering outstanding guest experiences, ensuring properties are always ready for new arrivals, and maintaining the highest operational standards. This role also includes opportunities to earn commissions, making it ideal for someone driven and results-oriented.Key Responsibilities:Guest Communication &amp; Relations:<ul><li>Act as the primary contact for guests, handling all inquiries, issues, and requests from booking to check-out.</li></ul><ul><li>Manage smooth check-in and check-out processes, including accurate input of guest details into government and building portals.</li></ul><ul><li>Build rapport with guests to ensure a seamless and enjoyable stay, addressing any concerns promptly.</li></ul>Property Readiness &amp; Inspections:<ul><li>Ensure properties are always 100% guest-ready, including cleanliness, functionality, and aesthetic appeal.</li></ul><ul><li>Conduct inspections post-cleaning to ensure all tasks are completed to high standards.</li></ul><ul><li>Collaborate with the cleaning team to resolve any deficiencies and maintain excellence in property conditions.</li></ul>Maintenance &amp; Reporting:<ul><li>Perform regular property inspections to identify and report maintenance issues promptly.</li></ul><ul><li>Notify management of any urgent repairs or issues and follow up on resolutions to minimize downtime.</li></ul>Revenue &amp; Property Acquisition:<ul><li>Earn commissions by bringing in new guest bookings.</li></ul><ul><li>Actively assist in signing new properties under Naseem Homes management, contributing to the company&rsquo;s growth.</li></ul>Qualifications &amp; Skills:<ul><li>Previous experience in property management, hospitality, or a similar role is preferred.</li></ul><ul><li>Strong communication and interpersonal skills with a customer-focused mindset.</li></ul><ul><li>Excellent organizational abilities and attention to detail.</li></ul><ul><li>Ability to multitask and effectively manage time.</li></ul><ul><li>Familiarity with government and building portals is a plus.</li></ul><ul><li>Proficiency in English (spoken and written); additional languages are a plus.</li></ul><ul><li>Flexible to accommodate guest check-in and check-out schedules.</li></ul>What We Offer:<ul><li>Basic Salary: Up to AED 5,000 per month.</li></ul><ul><li>Commissions: Earn additional income through:</li></ul><ul><li>Bringing in guest bookings.</li></ul><ul><li>Signing new properties under JnA House management.</li></ul><ul><li>Visa Sponsorship:</li></ul><ul><li>Health Insurance:</li></ul><ul><li>Opportunities for professional growth in a fast-growing company.</li></ul>If you are ready to take on this exciting opportunity and grow with us, we encourage you to apply now!Location: Dubai, UAEEmployment Type: Full-timeJob Type: Full-timePay: AED2,500.00 - AED5,000.00 per monthExperience:<ul><li>Holidays Homes manager: 1 year (Required)</li></ul>

Holiday Homes-Operation Manager

Explore 4461+ Hotel operation manager in Dubai this October. Find roles across top companies and apply now to boost your career.

4461 hotel operation manager jobs IN Dubai

Hotel Contracting Manager

Franchise Hotel - Night Manager

Franchise Hotel - Night Manager - Front Office

Operations Manager (Hospitality)

Operations Manager (Hospitality)

Operations Manager - Holiday Homes

Holiday Homes-Operation Manager