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front desk receptionist

hotel receptionist

Hilton

<div>
 A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
 
 
 
 What will I be doing?
 
 
 
 As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Achieve positive outcomes from Guest queries in a timely and efficient manner
 </li>
 <li>
 Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
 </li>
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 Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
 </li>
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 Demonstrate a high level of customer service at all times
 </li>
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 Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
 </li>
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 Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
 </li>
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 Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
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 Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
 </li>
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 Comply with hotel security, fire regulations and all health and safety legislation
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 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Follow company brand standards
 </li>
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 Assist other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a customer-focused industry
 </li>
 <li>
 Completed high school certificate or equivalent
 </li>
 <li>
 Positive attitude and good communication skills
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Ability to work on your own and as part of a team
 </li>
 <li>
 Competent level of IT proficiency
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in cash handling
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 THE WB Abu Dhabi, Curio Collection by Hilton
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Curio Collection by Hilton
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Receptionist - The WB™ Abu Dhabi, Curio Collection by Hilton™

Premier Inn Hotels - Middle East

<div>
 
 About Us
 
 
 
 A Great Stay Starts at Premier Inn
 
 
 Premier Inn is a British hotel chain and the UK's largest hotel brand with more than 900 hotels in UK,Germany,UAE and Qatar. Premier Inn hotels in the UAE operate under a strategic partnership between Emirates Group and Britain&rsquo;s leading hospitality firm Whitbread PLC, established to develop the Premier Inn brand throughout the region. At Premier Inn we make everyday experiences special for millions of customers and create excellent career opportunities for people like you. Currently we have 11 hotels in the Middle East and an exciting pipe line of new hotels opening in the future. We hold many coveted people and brand industry awards, and we want you to help us add another award to our trophy cabinet!
 
 
 
 Job Description
 
 
 
 The Receptionist is the first point of contact for visitors and callers, responsible for creating a professional and welcoming experience. This role handles front-desk operations, administrative support, and communication coordination to ensure smooth daily office activities.
 
 
 Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down-to-earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail, you will not miss a step in the procedures. Managing payments will be second nature and you will have excellent data entry skills to support accurate reports.
 
 
 
 Main Responsibilities Include
 
 
 
 <ul>
 <li>
 Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards.
 </li>
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 Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests
 </li>
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 Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations
 </li>
 <li>
 Identify corporate leads and build long-term relationships
 </li>
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 Drive online name mentions and promote customer feedback
 </li>
 <li>
 Understand the online guest&rsquo;s feedback and explore options for improvement
 </li>
 <li>
 Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationeries
 </li>
 <li>
 Effectively communicate with all departments on all guests&rsquo; requests and complaints for smooth service delivery
 </li>
 <li>
 Ensure safety of all guests in line with the safety procedures and guideline.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Customer-oriented approach
 </li>
 <li>
 Excellent communication skills
 </li>
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 Strong attention to details
 </li>
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 Flexible, agile and able to work under pressure
 </li>
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 Ability to work both independently and in a team
 </li>
 <li>
 Proactive and excellent organizational skills
 </li>
 <li>
 Ability to provide exceptional customer service to our guests
 
 
 </li>
 </ul>
 You must have /be-
 
 
 <ul>
 <li>
 Have minimum of one-year experience as Hotel Receptionist in Front Office department of a hotel.
 </li>
 <li>
 Knowledge of Opera (PMS
 </li>
 <li>
 Arabic Language- speaking, writing and reading
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 We offer a competitive salary package, accommodation, transportation, medical insurance which includes dental, air tickets, and hours which offer you a work life balance.
 
 
 Along with this we have many examples of how those that work with us have grown and developed their career throughout our company. So, if you are committed and driven and want to develop into other areas then we will support you to do this.
 
 
 At Premier Inn, we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values. We employ people that not only believe in our values but also have the passion to live and breathe them and always put the customer in the heart of everything we do.
 
 
 We want Premier Inn to be a place where people&rsquo;s skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a &lsquo;promote from within&rsquo; culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.
 
 
 If this sounds like you and you are ready to work in an environment that values your work and rewards you fairly then please click on the "I'm interested" button and join the team!
 
 
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</div>

Emiratization Receptionist -ABU DHABI INTERNATIONAL AIRPOT

House of Enspa

About the Role:Be the warm, welcoming face of our spa. As our Spa Receptionist, you&rsquo;ll create a serene first impression, manage bookings with grace, and ensure every guest feels pampered from the moment they arrive.Key Responsibilities:<ul><li>Greet clients with professionalism and warmth</li><li>Manage appointment scheduling and confirmations</li><li>Handle phone inquiries, walk-ins, and online bookings</li><li>Process payments and maintain accurate records</li><li>Coordinate with therapists and ensure smooth daily operations</li><li>Maintain a calm, clean, and inviting reception area</li></ul>What We&rsquo;re Looking For:<ul><li>Excellent communication and customer service skills</li><li>Organized, detail-oriented, and tech-savvy</li><li>Calm demeanor and polished appearance</li><li>Previous experience in hospitality or wellness is a plus</li><li>Fluent in English and comfortable with basic computer systems</li></ul>What We Offer:<ul><li>Competitive salary and incentives</li><li>Training in spa services and wellness culture</li><li>Supportive, tranquil work environment</li><li>Opportunities for growth in luxury hospitality</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED6,000.00 per monthWork Location: In person

Spa Receptionist (Abu Dhabi)

<div>Guest Service Agent - Housekeeping (Full-Time) (Emiratis Only) - Conrad Abu Dhabi
A Guest Service Agent accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. 
What will I be doing?
As a Guest Service Agent in Housekeeping, you will make sure that our Guests experience a clean, comfortable, and welcoming environment. Your role directly impacts Guest satisfaction and contributes to the overall exceptional experience of every stay.
Key Responsibilities<ul><li>
Respond promptly and efficiently to Guest requests, inquiries, and complaints related to housekeeping services.</li><li>
Coordinate with the Housekeeping team to ensure Guest rooms, public areas, and back-of-house areas are maintained to the highest standards.</li><li>
Communicate relevant Guest feedback to the Housekeeping Supervisor and other departments as needed.</li><li>
Demonstrate a consistently high level of customer service and professionalism.</li><li>
Attend training sessions to maintain and improve knowledge of housekeeping procedures and hotel services.</li><li>
Ensure compliance with hotel security, fire, and health and safety regulations.</li><li>
Follow brand standards and operational policies when handling front-of-house systems, equipment, and supplies.</li><li>
Assist other departments as needed to support overall hotel operations.</li></ul>
What are we looking for?
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous experience in a customer-focused industry</li><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Calm, efficient, and organized with great attention to detail</li><li>
Ability to multi-task while maintaining a positive attitude when working with a Guest</li><li>
Professional manner with an emphasis on hospitality and guest service</li><li>
Ability to work on your own and as part of a team</li><li>
Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in cash handling</li><li>
Experience in the hotel, leisure, and/or entertainment sectors</li><li>
Conflict resolution experience 
What will it be like to work for Hilton? 
</li></ul>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!</div>

Guest Service Agent - Housekeeping (Full-Time) (Emiratis Only) - Conrad Abu Dhabi

Al Aman Middle East Group

We are seeking a professional and dedicated Emirati lady to join our team as a Receptionist. The ideal candidate will be responsible for handling front desk operations along with government-related transactions including labour typing, new work permits, visa renewals, cancellations, and other public relations tasks.Key Responsibilities:<ul><li>Greet and welcome visitors in a professional manner</li><li>Answer and direct phone calls appropriately</li><li>Handle incoming and outgoing correspondence</li><li>Maintain reception area cleanliness and organization</li><li>Provide administrative support to management when required</li></ul>Public Relations &amp; Government Transactions:<ul><li>Process labour typing and submit applications through relevant government portals</li><li>Handle new work permit applications</li><li>Process visa renewals and visa cancellations</li><li>Coordinate with government departments such as:</li><li>Ministry of Human Resources and Emiratisation (MOHRE)</li><li>Federal Authority for Identity, Citizenship, Customs and Port Security (ICP)</li><li>Tasheel, Amer, and other related service centers</li><li>Ensure compliance with UAE labor and immigration laws</li><li>Maintain proper documentation and employee records</li><li>Follow up on application statuses and approvals</li></ul>Requirements:<ul><li>Emirati National (Female)</li><li>Previous experience in labour typing and visa processing preferred</li><li>Knowledge of MOHRE, ICP systems, and UAE labor procedures</li><li>Strong communication skills (Arabic &amp; English)</li><li>Good organizational and multitasking skills</li><li>Proficient in MS Office and online government portals</li><li>Professional appearance and customer service skills</li></ul>Preferred Skills:<ul><li>Experience in Public Relations role within UAE</li><li>Familiarity with Abu Dhabi government procedures</li><li>Ability to handle confidential information professionally</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthWork Location: In person

Receptionist (Emirati National – Female)

Marriott International

<div>Additional Information 
Job Number26020873 
Job CategoryRooms &amp; Guest Services Operations 
LocationMarriott Hotel Al Forsan Abu Dhabi, Al Forsan International Sports Resort, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Arrival Expert (UAE National) - Marriott Al Forsan

HSMC 

Job Description: Arabic Receptionist****Key Responsibilities:**- **Greeting Visitors and Patients.- **Answering and Directing Calls.- **Scheduling Appointments- **Patient Check-In and Check-Out- **Maintaining Reception Area clean, organized, and presentable..**Qualifications:**** Language ** : native Arabic , excellent level in English.- **Experience:** Previous experience as a receptionist or in a customer service role in a medical or healthcare setting.- **Skills:** Excellent verbal and written communication skills. Proficiency in Microsoft Office and familiarity with medical scheduling software.**Working Conditions:**- **place:** Bani Yas , Abu Dhabi .- **Hours:** Full-time position, [ Daily, e.g., Saturday to Thursday, split shift 8:30-1 and 4:30-9pm , Friday Off].- Salary: 2500 Dirham Per month. Based on experience.No accommodation / no transportationPosition for Arabic&rsquo;sspeaking only.To apply for the position of Receptionist, please submit your CV toHSMC.HEALTHCARE@OUTLOOK.COMJob Types: Full-time, Contract Contract length: 24 monthsPay: From AED2,500.00 per monthExperience:<ul><li>customer service: 1 year (Required)</li></ul>Language:<ul><li>Arabic and English (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Arabic Receptionist /Baniyas/ medical center

Explore 115+ Hotel receptionist in Abu Dhabi this March. Find roles across top companies and apply now to boost your career.