receptionist

assistant guest relations manager Jobs in Abu Dhabi

assistant guest relations manager

guest services executive (front desk) - conrad abu dhabi etihad towers Jobs in Abu Dhabi

guest services executive (front desk) - conrad abu dhabi etihad towers

hr assistant

hr manager

hotel receptionist

Hilton

<p><b>What are we looking for</b></p><p>Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:</p><ul><li>Previous experience in a customer-focused industry</li><li>Completed high school certificate or equivalent</li><li>Positive attitude and good communication skills</li><li>Commitment to delivering a high level of customer service</li><li>Excellent grooming standards</li><li>Ability to work on your own and as part of a team</li><li>Competent level of IT proficiency</li></ul><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>Previous experience in cash handling</li></ul><p><b>What will it be like to work for Hilton</b></p><p>Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!</p><p>A Guest Services Executive provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits as required.</p><p><b>What will I be doing</b></p><p>As Guest Services Executive you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits as required. A Receptionist contributes to the first impressions of our Guests and therefore must perform the following tasks to the highest standards:</p><ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>Ensure an efficient reception experience for Guests including check in/out and complete audit procedures as required</li><li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and or other departments</li><li>Demonstrate a high level of customer service at all times</li><li>Attend appropriate training courses when required and assist with the Night Teams training and development efforts</li><li>Demonstrate a knowledge of hotel room categories room rates packages promotions and other general product knowledge necessary to perform daily duties</li><li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>Use the correct procedures regarding the acceptance of foreign currencies credit cards and cash in accordance with the hotel credit policy</li><li>Comply with hotel security fire regulations and all health and safety legislation</li><li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>Follow company brand standards</li><li>Assist other departments as necessary</li></ul><p>EOE/AA/Disabled/Veterans</p>

Guest Services Executive (Front Desk) - Conrad Abu Dhabi Etihad Towers

Top life Physiotherapy and Hijjama Center

<p>Job vacancy for Emirati ( UAE national) Receptionist candidate at our <b>Dubai </b>based company on PART TIME basis</p><p>Preference for Candidates meeting following criteria :</p><ul><li>Must be Bilingual - English and <b>Arabic</b> ( Speaking and Writing )</li><li>Pleasant and Positive Attitude to deal with clients and colleagues.</li><li>Must have strong knowledge in various Social media Platforms.</li><li>Job requires to work on Clinical Software and make invoices for received payment.</li></ul><p>Can also share CV at whatsapp : 971501510724</p><p>Job Type: Part-time</p>

Receptionist - Emirati ( UAE national)

Hilton Worldwide, Inc.

Overview <p>Guest Services Executive (Front Desk) - Conrad Abu Dhabi Etihad Towers (Job Number HOT0BZP2)</p><p>Work Location: Conrad Abu Dhabi Etihad Towers, Etihad Towers West Corniche, Abu Dhabi</p><p>A Guest Services Executive provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.</p> Responsibilities <ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li><li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li><li>Demonstrate a high level of customer service at all times</li><li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li><li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li><li>Comply with hotel security, fire regulations and all health and safety legislation</li><li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>Follow company brand standards</li><li>Assist other departments, as necessary</li></ul> Qualifications <ul><li>Previous experience in a customer-focused industry</li><li>Completed high school certificate or equivalent</li><li>Positive attitude and good communication skills</li><li>Commitment to delivering a high level of customer service</li><li>Ability to work on your own and as part of a team</li><li>Competent level of IT proficiency</li><li>Previous experience in cash handling</li></ul> What will it be like to work for Hilton? <p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p> Job <p>Guest Services, Operations, and Front Office</p>

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>United Arab Emirates
</div></div><div><div>Province/City
</div><div>Abu Dhabi
</div></div><div><div>Hiring Entity
</div><div>Rosewood Abu Dhabi
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Internship
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div>OVERVIEW/BASIC FUNCTION:
<div>Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.<br>
</div><div></div><br>
<div>RESPONSIBILITIES:
</div><ul><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
</li><li>Ensure that standards are maintained at a superior level on a daily basis.
</li><li>Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
</li><li>Anticipate guests&rsquo; needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
</li><li>Maintain positive guest relations at all times.
</li><li>Resolve guest complaints, ensuring guest satisfaction.
</li><li>Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
</li><li>Maintain complete knowledge at all times of:
</li></ul><div>a. All hotel features/services, hours of operation.
</div><div>b. All room types, numbers, layout, decor, appointments and location.
</div><div>c. All room rates, special packages and promotions.
</div><div>d. Daily house count and expected arrivals/departures.
</div><div>e. Room availability status for any given day.
</div><div>f. Scheduled daily group activities / VIP&rsquo;s.
</div><ul><li>Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
</li><li>Meet with Supervisor to review daily assignments and priorities.
</li><li>Meet with departing Front Desk Agent to review business status and follow up items.
</li><li>Access all functions of computer system.
</li><li>Set up work station with necessary supplies.
</li><li>Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
</li><li>Promote positive guest relations to all individuals approaching the Front Desk.
</li><li>Process all guest check-ins.
</li><li>Confirm reservation in system and review all noted information.
</li><li>For guests without a reservation, sell a room type agreed upon.
</li><li>Register guest in the computer.
</li><li>Verify reservation information with the guest (departure date, room type).
</li><li>Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
</li><li>Assign guest room
</li><li>Advice guest of any messages, mail, faxes, etc. received for them.
</li><li>Communicate services and amenities of the hotel to guests.
</li><li>Obtain proper identification for tax exempt guests and attach form to registration card.
</li><li>Direct Bell Person to escort guest and transport their luggage to the room.
</li><li>Maintain guest history files on all guests.
</li><li>Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
</li><li>Set up accurate accounts for each guest checking in according to their requirements (i.e., sharewiths, separate room/tax/incidentals, comp).
</li><li>Handle overbooked or &ldquo;walked&rdquo; guests.
</li><li>Accommodate room changes.
</li><li>Document all guest requests, complaints or problems.
</li><li>Take record and relay messages accurately, completely and legibly.
</li><li>Accept and record wake-up call requests; deliver to PBX.
</li><li>Issue safe deposit boxes to guests and ensure security of keys.
</li><li>Distribute all guest and department mail.
</li><li>Monitor, send and distribute guest faxes.
</li><li>Document and confirm reservations and cancellations.
</li><li>Block rooms in computer and follow through on designated requirements.
</li><li>Pre-register designated guests and prepare key packets.
</li><li>Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
</li><li>Generate, print and distribute daily and weekly reports.
</li><li>Resolve discrepancies on the room status report with Housekeeping.
</li><li>Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
</li><li>Process all check-outs.
</li><li>Resolve any late charges.
</li><li>Present folio to guest and resolve any disputed charges.
</li><li>Settle guest accounts.
</li><li>Retrieve guest room key from guest.
</li><li>Solicit guest comments on their stay.
</li><li>Process express check-outs.
</li><li>Handle requests for late check-outs.
</li><li>Conduct group check-ins/outs.
</li><li>Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information.
</li><li>Adhere to all cashiering procedures:
</li></ul><div>a. Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.
</div><div>b. Make change for guests.
</div><div>c. Cash guests' personal checks/travelers checks.
</div><div>d. Post charges.
</div><div>e. Run closing reports.
</div><div>f. Count and secure bank.
</div><div>g. Complete designated cashier reports.
</div><div>h. Balance receipts.
</div><div>i. Drop receipts.
</div><ul><li>Document pertinent information in the log book/ Lotus Notes/Front Desk Checklist.
</li><li>All other duties as required.<br>
</li></ul><div></div><br>
<div>QUALIFICATIONS:</div><ul><li>Experience: None required.
</li><li>Education: High school diploma.
</li><li>General Skills: Must be able to perform job functions with attention to detail, speed and accuracy;
</li></ul><div>prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest&rsquo;s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
</div><ul><li>Technical Skills: Ability to input and access information in the property management
</li></ul><div>system/computers.
</div><ul><li>Language: Required to speak, read and write English, with fluency in other languages preferred.
</li><li>Physical Requirements: Must be able to exert physical effort, endure various physical movements throughout
</li></ul><div>the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
</div><ul><li>Licenses &amp; Certifications: None required.<br>
</li></ul></div></div></div></div></div><div></div><br>
<div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Located on Al Maryah Island at the core of Abu Dhabi&rsquo;s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.</div></div></div></div></div></div>

Front Office Intern

CRISTAL HOTEL ABU DHABI

<p><b>PREFERABLY FEMALE</b></p><p><b>Education and Experience Requirements: </b></p><p>&middot; High school graduate or equivalent. Must speak, read. Write, and understand the primary language used in the workplace.</p><p>&middot; Previous hotel-related experience desired.</p><p><b>Key Duties and Responsibilities:</b></p><p>&middot; Using computerized Front Office systems, process accounts from check-in through to check-out, ensuring accurate posting of food and beverage and supplementary charges.</p><p>&middot; Receives payments by cash, cheque, credit card or account, adhering to the company Credit Policy at all times.</p><p>&middot; Accurately administers Front Desk Clerical systems and procedures.</p><p>&middot; Provides currency exchange services.</p><p>&middot; Balances accounts of day&rsquo;s business at end of shift.</p><p>&middot; Comply with all laid down systems and procedures.</p><p>&middot; Records all instances of refused business, with reasons of refusal.</p><p>&middot; Ensures that all bills closed on shift are checked and are closed correctly to the required standard and policy.</p><p>&middot; To regularly check the reception is organized and operating an efficient standard and checklists are completed and forwarded to supervisors.</p><p>&middot; Answers incoming calls and places outgoing calls.</p><p>&middot; Directs call to guest rooms, staff, or departments through the private exchange system [PBX system].</p><p>&middot; Receives guest messages and delivers the same to the guest.</p><p>&middot; Logs all wake-up call requests and performs wake-up call services.</p><p>&middot; Provides information about hotel services to guests.</p><p>&middot; Keep records of calls placed and received by all departments and recording the call charges.</p><p>&middot; Ensures the correct operation of the PBX system and VICAs system.</p><p>&middot; Carries out administrative tasks.</p><p>&middot; Handles every query in a polite and courteous manner.</p><p>&middot; Promotes the hotels outlets and special events at all times.</p><p>&middot; Maintains an awareness of competitor&rsquo;s rates and occupancy levels.</p><p>&middot; Ensures incoming guests are given the highest possible personal service.</p><p>&middot; Maintains effective communication with all related departments to ensure smooth service delivery.</p><p>&middot; Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure.</p><p>&middot; Takes telephone reservations when the reservations team are not available.</p><p>&middot; Greets guests on their arrival ensuring they feel expected and welcome.</p><p>&middot; Ensures the guest receives the accommodation he/she is expecting.</p><p>&middot; Maintains an up to date knowledge of hotel and local services and supply information respond to guest queries.</p><p>&middot; Deals swiftly, efficiently and sensitively to guest complaints and follows through.</p><p>&middot; Maintains awareness of guest profile through the guest history.</p><ul><li>Performs other related duties as assigned</li></ul><p>Job Type: Permanent</p><p>Ability to commute/relocate:</p><ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>

Guest Service Agent with 2 years HOTEL experience, PREFERABLY FEMALE CANDIDATE

Al Shamal Holding

<p><b>Job Title:</b> Receptionist<br/><b>Location:</b> Abu Dhabi, UAE<br/><b>Salary:</b> AED 3,500 &ndash; AED 4,000 per month</p><p><b>Job Description:</b></p><p>We are seeking a professional and bilingual <b>Receptionist</b> to join our team in Abu Dhabi. The ideal candidate should be fluent in <b>Arabic and English</b>, possess excellent communication skills, and have at least <b>one year of UAE experience</b> in a similar role.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet and assist visitors in a courteous and professional manner.</li><li>Handle incoming calls, emails, and correspondence efficiently.</li><li>Manage appointments, bookings, and schedules.</li><li>Maintain records and ensure proper documentation.</li><li>Support administrative tasks as required.</li><li>Provide general office assistance to ensure smooth daily operations.</li></ul><p><b>Requirements:</b></p><ul><li><b>Immediate joiners</b> preferred.</li><li>Minimum <b>one year of UAE experience</b> in a receptionist or administrative role.</li><li>Proficiency in both <b>Arabic and English</b> (spoken and written).</li><li>Strong organizational and multitasking abilities.</li><li>Excellent customer service and interpersonal skills.</li></ul><p><b>Benefits:</b></p><ul><li><b>Visa sponsorship</b> provided.</li><li><b>Health insurance</b> coverage.</li><li><b>Air ticket</b> allowance.</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,500.00 - AED4,000.00 per month</p><p>Application Question(s):</p><ul><li>Are ready start Immediately ?</li><li>Your Nationality and the age ?</li></ul><p>Experience:</p><ul><li>UAE: 1 year (Required)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li><li>English (Required)</li></ul><p>Work Location: On the road</p>

Receptionist

MEDICA INTERNATIONAL MEDICAL CENTER LLC

<p><b>Job description:</b></p><p>Receptionists play an integral role and perform a number of administrative and customer service-related duties. Common tasks of a receptionist include scheduling appointments, answering and placing phone calls and answering client questions. Receptionists must have administrative experience and certain skills to be successful in their positions. In this article, we discuss what a receptionist is, the most common duties of receptionists and the requirements to become a receptionist.</p><p><b>Key responsibilities:</b></p><p>&middot; Greet patients Upon arraival.</p><p>&middot; Schedule appointments for patients</p><p>&middot; Maintain patient accounts and records</p><p>&middot; Prepare and send patient bills</p><p>&middot; Assist patients in filling out required intake and medical forms</p><p>&middot; Confirm appointments with patients via phone or email</p><p>&middot; Manage and organize specialist referrals</p><p>&middot; Inform patients of payment options if applicable</p><p>&middot; Keep track of office supplies and place orders for more supplies when necessary</p><p>&middot; Perform basic accounting tasks such as taking patient payments and preparing billing statements</p><p>&middot; Update patient insurance information</p><p>&middot; Ensure all dental office equipment is functioning properly</p><p>&middot; Sort and organize incoming and outgoing mail</p><p>&middot; Maintain petty cash available in the dental office</p><p>&middot; Ensure reception area is maintained and professional in appearance</p><p><b>Skills: </b></p><p>&middot; Responsibility</p><p>&middot; Teamwork</p><p>&middot; Active listening</p><p>&middot; Empathy</p><p>&middot; Patience</p><p>&middot; leadership</p><p>&middot; Dependability</p><p>&middot; Emotional intelligence</p><p>&middot; Flexibility</p><p><b>Educational background:</b></p><p>Minimum High school diploma</p><p><b>Experience:</b></p><p>0-1 years</p><p>Job Type: Full-time</p>

Receptionist UAE NATIONAL

Explore 138+ Hotel receptionist in Abu Dhabi this December. Find roles across top companies and apply now to boost your career.

138 hotel receptionist jobs IN Abu Dhabi

Guest Services Executive (Front Desk) - Conrad Abu Dhabi Etihad Towers

Receptionist - Emirati ( UAE national)

Guest Services Executive (Front Desk) - Conrad Abu Dhabi Etihad Towers

Front Office Intern

Guest Service Agent with 2 years HOTEL experience, PREFERABLY FEMALE CANDIDATE

Receptionist

Receptionist UAE NATIONAL