real estate agent

receptionist

hr manager

hr assistant

hr coordinator

hotel reservation agent

Airbetter Holiday Homes LLC

About Us:We are a leading Holiday Homes company offering premium short-term rental properties across Dubai. Our mission is to provide exceptional guest experiences with the comfort and luxury of home combined with the standards of a hotel.We are seeking a Reservation Agent with a background in holiday homes or hotel operations to join our dynamic team. The ideal candidate will manage reservations, ensure smooth guest communication, and deliver outstanding customer service.Key Responsibilities:<ul><li>Handle guest inquiries and reservations via phone, email, and online platforms.</li><li>Manage booking calendars and ensure accurate property availability.</li><li>Coordinate check-in/check-out schedules with operations team.</li><li>Upsell additional services to enhance guest experience.</li><li>Maintain high standards of guest communication and satisfaction.</li><li>Resolve booking issues promptly and professionally.</li><li>Prepare daily reports on reservations and occupancy.</li></ul>Requirements:<ul><li>Previous experience in holiday homes reservations or hotel front office (mandatory).</li><li>Strong knowledge of OTA platforms (Airbnb, Booking.com, Expedia, etc.).</li><li>Excellent communication and customer service skills.</li><li>Ability to multitask and work under pressure.</li><li>Proficiency in MS Office and reservation systems.</li><li>Fluency in English (Arabic or other languages is a plus).</li></ul>What We Offer:<ul><li>Competitive salary + performance incentives.</li><li>Career growth opportunities in a fast-growing hospitality sector.</li><li>Supportive and professional work environment.</li></ul>How to Apply:Send your CV to sunshinemark@airbetter.com with the subject line: Reservation Agent Application &ndash; Holiday Homes.Job Type: Full-timePay: AED3,000.00 per month

Reservation Agent – Holiday Homes (Hotel Experience Preferred)

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 
 KEY DUTIES AND RESPONSIBILITIES
 
 
 
 Please note that this is not an exhaustive list of everything that needs to be done. Anantara team members always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
 
 
 <ul>
 <li>
 Assist in the effective operation of the Reservations department, to meet the business goals of the hotel.
 </li>
 <li>
 Adhere to all Standard Operating Procedures.
 </li>
 <li>
 Take personal responsibility for driving upselling, achieving set revenue targets by months.
 </li>
 <li>
 Be fully aware at all times of the Selling Strategy, rates, packages, groups and booking status of the hotel.
 </li>
 <li>
 Process and respond within 24 hours to all reservation requests and inquiries according to company standards.
 </li>
 <li>
 Handle daily trace/follow up reports according to departmental requirements.
 </li>
 <li>
 Check expected arrivals 1, 3 and 7 days prior according to SOP and reconfirm bookings.
 </li>
 <li>
 Maintain effective office administrative procedures within the department that will safeguard and detect double-bookings, non-guaranteed bookings, filing errors and other inaccuracies.
 </li>
 <li>
 Understand and apply hotel policies for no-shows, cancellation, credit and pre-payment policies.
 </li>
 <li>
 To be up-to-date with current information and data of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets &amp; promotion, spa and health club, and other services and facilities.
 </li>
 <li>
 Take personal responsibility for maximizing quality levels of product and service, and guest satisfaction. Ensure all issues relating to guest satisfaction are raised, monitored, and followed up on a timely basis.
 </li>
 <li>
 Monitor daily arrivals by ensuring all guest requests are carried out, all realistic expectations are met, and reservations are honoured.
 </li>
 <li>
 Maintain a motivational working environment within the department, and with other colleagues in the hotel
 </li>
 <li>
 Understand how the Sales office, Group Sales Department and Front Desk relate to the Reservation Department.
 </li>
 <li>
 Be knowledgeable about local seasonality and events.
 </li>
 <li>
 Proactively promote other sister properties of Minor International.
 </li>
 <li>
 Liaise with the Accounting Department information on Reservation procedures, reports and operational problems and payments of commission.
 </li>
 <li>
 To provide assistance and friendly gesture to local representatives of tour operators and travel agencies.
 </li>
 <li>
 Taking, amending and cancel reservation details as applicable. Confirming the method of payment. Replying to every request for information within the timeline specified by the hotel
 </li>
 <li>
 To attend hotel events, daily shift briefings and training to improve professional skills
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum 2 years' experience in a 5* hotel &amp; resort
 </li>
 <li>
 Fluency in English; additional language(s) a plus
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Strong attention to detail and ability to multitask
 </li>
 <li>
 Customer service-oriented with a positive attitude
 </li>
 <li>
 Flexibility to work in shifts, including weekends and holidays
 </li>
 <li>
 Ability to work well under pressure and meet sales targets
 
 
 </li>
 </ul>
</div>

Reservation Agent

Marriott International

<div>Additional Information 
Job Number25185946 
Job CategoryReservations 
LocationThe Ritz-Carlton Dubai, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Reservations Agent

Mandarin Oriental Hotel Group

<div>Mandarin Oriental Jumeira, Dubai is looking for a F&amp;B Reservation Agent to join our F&amp;B Reservations team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai&rsquo;s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.
About the job
Based at the Mandarin Oriental Jumeira Dubai within F&amp;B Reservations, the F&amp;B Reservations Agent is responsible for all customer reservations and queries received via telephone or emails for Mandarin Oriental, Jumeira, Dubai outlets. Ensure each booking is entered into the system following Mandarin Oriental data and quality standards.
As F&amp;B Reservations Agent, you will be responsible for the following duties:<ul>
<li>
Complete customer and guest booking requests for Mandarin Oriental, Jumeira using Mandarin Oriental Standards for Data Entry, Email Quality &amp; Call Quality</li>
<li>
Proactively handle customer queries and escalations through telephone and email</li>
<li>
Contribute to revenue objectives through maximising booking conversions</li>
<li>
Where appropriate upsell and promote all restaurants to guests</li>
<li>
Ensure group and event booking requests are completed and handed to team in agreed time scales.</li>
<li>
Keep up to date with information and training required to complete role effectively</li>
<li>
Flexibility to work to demands of the business including rotational shifts</li>
<li>
Maintain the integrity and accuracy of Mandarin Oriental Jumeira restaurants customer data base</li>
<li>
Actively demonstrate and comply with Mandarin Oriental Jumeira IT security and compliance policy</li>
<li>
Any other duties as may reasonably be requested by the management</li>
</ul>
As F&amp;B Reservations Agent, we expect from you:<ul>
<li>
1-2 years&rsquo; experience in high end customer service role and dealing directly with customers face to face or over the phone (essential)</li>
<li>
Communicate effectively with various customer profiles to deliver their expectations (essential)</li>
<li>
Demonstrate good knowledge of Microsoft Office (essential)</li>
<li>
Fluent in English &ndash; spoken and written (essential)</li>
<li>
Team player</li>
<li>
Demonstrates good knowledge of a table management/reservation system.</li>
<li>
Additional languages are desirable (especially Arabic or Russian)</li>
<li>
Experience in F&amp;B industry</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

F&B Reservations Agent

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
As Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. Further you will assist the Reservations Manager for driving up- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices 
Qualifications 
<ul><li>
Familiar with the hotel operations available technology (PMS &amp; RMS) and all distribution channels.</li><li>
Understand the dynamics of regional &amp; local market, local competitors and events of the destination.</li></ul> 

Additional Information 
<ul><li>
Luxury Hotel Experience</li></ul></div>

Reservations Agent (Arabic Speaker)

COSTA PARTNERS VACATION HOMES RENTAL CO., L.L.C.

Full job descriptionAvailable to Join Immediately!!!We are seeking a motivated and detailed-oriented individual to join our team as Listing / Reservation Executive. In this role, you will be responsible for managing various tasks related to the upkeep and operation of holiday homes. As a key member of the reservations department, you will be responsible for managing property listings, managing guest inquiries, and facilitating reservation as well as optimizing their visibility and booking through Online Travel Agencies (OTA). The ideal candidate will possess strong communication skills, excellent customer service abilities, passion for the hospitality industry as well as optimizing their visibility and booking through Online Travel Agencies (OTA) and must be knowledgeable in using Hostaway channel manager1. OTA Listing Optimization:&middot; Create and manage listings on various Online Travel Agencies (OTAs) such as Airbnb, Booking.com&middot; Optimize listing content and photographs to maximize property listings visibility, occupancy rates, and attract potential guest.2. Administrative Support:&middot; Report guest check-in and check-outs through the DET portal, ensure that all necessary information is accurately recorded and submitted in a timely manner.&middot; Assist with administrative tasks related to reservations, including generating invoices, processing payments, and preparing rental agreements, handling reviews etc..&middot; Maintain accurate records of guest communications, reservation details, and financial transactions. 3. Reservation Handling:&middot; Respond promptly to guest inquiries via phone, email, or online messaging platforms, providing detailed information about available properties, rates, and amenities.&middot; Assist guests in selecting suitable accommodations based on their preferences, budget, and travel requirements.&middot; Process reservation bookings accurately and efficiently, ensuring all details are entered correctly into the booking system.4. Customer Service:&middot; Provide exceptional customer service to guests throughout the reservation process, addressing any questions, concerns, or special requests in a professional and courteous manner.&middot; Coordinate check-in and check-out procedures, ensuring a smooth and seamless experience for guests.&middot; Address any guest concerns or complaints in a timely and effective manner, striving to resolve issued to their satisfaction.5. Sales and Revenue Optimization:&middot; Implement strategies and track key performance metrics to drive sales and increase occupancy rates, including promotional offers, discounts, and package deals.&middot; Analyse and Monitor booking trends, market data, and identify opportunities to maximize rental revenue, profitability, and guest experience.&middot; Prior experience in holiday homes, or hospitality industry, preferably in vacation rental management or holiday homes reservations for 2 years.&middot; Strong communication skills, both written and verbal, with the ability to interact effectively with guests, property owners, and team members.&middot; Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment.&middot; Proficiency in using Online Travel Agency Platforms and property management software. (e.g., Hostaway, Airbnb, Booking.com, Bayut, PF, DTCM Portal).&middot; Customer-focused mindset with a commitment to delivering exceptional service and exceeding guest expectations.&middot; Flexibility to work evenings, weekends and holidays as needed.Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per monthJob Type: Full-timePay: AED3,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>How to link an Airbnb Listing to Hostway? </li></ul>Experience:<ul><li>Holiday Homes: 1 year (Required)</li></ul>

Airbnb and Holiday Homes -Reservation & Listing Agent

Cheval Collection

<div><div>Job Ref: CHE1886</div><div>
Branch: Cheval Maison &ndash; Expo City Dubai</div><div>
Location: Cheval Maison &ndash; Expo City Dubai, Expo City</div><div>
Salary/Benefits: Competitive Salary</div><div>
Contract type: Permanent</div><div>
Hours: Full Time</div><div>
Posted date: 17/11/2025</div><div>
Closing date: 19/12/2025</div> 
Key Responsibilities:
<ul>
<li>Handle all incoming reservation inquiries via phone, email, and online booking platforms.</li>
<li>Provide accurate information about room availability, rates, packages, and promotions.</li>
<li>Process bookings efficiently, ensuring all details are captured accurately in the reservation system.</li>
<li>Upsell and cross-sell hotel services and amenities to maximize revenue opportunities.</li>
<li>Build and maintain strong relationships with guests, travel agents, and corporate clients.</li>
<li>Coordinate with other departments to ensure a smooth guest arrival experience.</li>
<li>Resolve any reservation-related issues or complaints promptly and professionally.</li>
<li>Monitor booking trends and provide reports to support revenue management strategies.</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in reservations, sales, or a similar role in the hospitality industry.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Proficiency in reservation systems (e.g., Opera) and Microsoft Office.</li>
<li>Excellent organizational and multitasking abilities.</li>
<li>Fluency in English (additional languages are a plus).</li>
<li>A positive attitude and passion for delivering exceptional guest service.</li>
</ul>
What We Offer:
<ul>
<li>Competitive salary and benefits package.</li>
<li>Professional development and career growth opportunities.</li>
<li>A supportive and inclusive workplace culture.</li>
<li>The chance to be part of a renowned luxury hospitality brand.</li>
</ul>
How to Apply: 
If you&rsquo;re passionate about hospitality and excited to contribute to the success of Cheval Maison Expo City, we&rsquo;d love to hear from you!

Submit your application online, including an updated CV that showcases your relevant experience, to be considered for the Reservations/Sales Agent position at Cheval Maison Expo City.
Opening in March 2025, Cheval Collection is delighted to be adding a second Dubai property to its growing portfolio, which includes 13 locations in London and three in Edinburgh.

Cheval Maison - Expo City will feature 151 exquisite bedrooms and studios accompanied by a range of one, two and three-bedroom apartments, a rooftop pool, meeting and events spaces, a restaurant and bar, brasserie and coffee shop.

Located in Dubai&rsquo;s thriving Expo City just moments from the metro, this prestigious building hosted visiting world leaders during Expo 2020 Dubai and did so again during the COP28 climate conference in December 2023.</div>

Reservations/Sales Agent

Explore 657+ Hotel reservation agent in Dubai this November. Find roles across top companies and apply now to boost your career.