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hotel reservations manager

Hilton

<div>Assistant Reservations Manager
An Assistant Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. 
 
 
What will I be doing? 
As Assistant Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The Assistant Reservations Manager will work with the Sales and Events Teams to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Maximise occupancy levels by reviewing and revising revenue strategies</li>
<li>Work with the Sales and Events Teams to maximise corporate and group rates</li>
<li>Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios in order to achieve targets for the department</li>
<li>Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy</li>
<li>Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market</li>
<li>Ensure Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts</li>
<li>Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively</li>
<li>Assist in the recruiting, managing, training and developing of the Team</li>
<li>Participate in the organisation of hotel promotional activities</li>
</ul>What are we looking for? 
A Assistant Reservations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience with reservations in the hotel/leisure sector</li>
<li>Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets</li>
<li>Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges</li>
<li>Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members</li>
<li>Excellent organisation and planning skills</li>
<li>Accountable and resilient</li>
<li>Flexibility to respond to a range of different work situations</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Knowledge of the hotel property management systems</li>
<li>Previous experience in the same or similar role</li>
<li>Relevant degree, in a business discipline, from an academic institution</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Reservations Manager

Hilton Hotels

As an Assistant Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The Assistant Reservations Manager will work with the Sales and Events Teams to maximise corporate and group rates.
<ul>
<li>Maximise occupancy levels by reviewing and revising revenue strategies</li>
<li>Work with the Sales and Events Teams to maximise corporate and group rates</li>
<li>Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios in order to achieve targets for the department</li>
<li>Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy</li>
<li>Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market</li>
<li>Ensure Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts</li>
<li>Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively</li>
<li>Assist in the recruiting, managing, training and developing of the Team</li>
<li>Participate in the organisation of hotel promotional activities</li>
</ul>

Glow Beauty On Demand

Job Title Reservations and Revenue Supervisor - Movenpick by Accor Dubai UAE Job Description Reservations and Revenue Supervisor - Movenpick by Accor Dubai UAE Role Summary Accor is looking for a highly motivated Reservations and Revenue Supervisor to oversee reservations operations and contribute to revenue management strategies for Movenpick Dubai. This role ensures seamless booking experiences, accurate inventory control, and effective implementation of revenue optimization practices. The ideal candidate will have strong analytical skills, leadership qualities, and a solid understanding of hotel reservation systems. Employment Overview Job Location: Dubai, UAE Industry: Hospitality Function: Hospitality / Revenue Management Gender: Any Candidate Nationality: Any Job Type: Full-time What You ll Do * Supervise and manage reservations operations, ensuring efficiency and high-quality service delivery * Oversee daily booking activities, confirmations, and ensure compliance with hotel standards * Develop and implement revenue management strategies to maximize occupancy and yield * Monitor and analyze daily, weekly, and monthly performance metrics to identify trends and opportunities * Update inventory, restricted dates, and promotional offers across CRS, PMS, and third-party platforms * Maintain demand calendars and communicate forecasts to sales and front office teams * Perform regular competitor rate shopping and recommend pricing adjustments * Train and mentor reservations agents on upselling techniques and system processes * Handle guest inquiries professionally, resolving issues promptly and ensuring satisfaction * Support preparation of monthly forecasts, revenue reports, and budgeting processes * Ensure all reservations and rate codes are accurate and updated in the system * Coordinate with Sales, Front Office, and Finance teams for smooth operations Ideal Profile * Bachelor s degree in Hotel Management, Accounting, Finance, or Mathematics * Minimum 2 years of experience in Revenue Management or Reservations in a 4* or 5* hotel * Strong knowledge of Opera PMS and CRS systems; experience with channel managers and OTA platforms * Excellent analytical, organizational, and communication skills * Ability to work under pressure and prioritize tasks effectively * Dynamic personality with a proactive, problem-solving approach * Previous experience with Accor brands or international hospitality chains preferred Why Join Us Accor offers a vibrant work environment, global career growth opportunities, and exclusive employee benefits, including discounts, wellness programs, and extensive training. Be part of a team that values innovation, diversity, and sustainability while creating memorable guest experiences. About the Company Accor is a global leader in hospitality, operating over 5,600 hotels and 10,000 restaurants in more than 110 countries. Renowned for its innovative approach and commitment to responsible hospitality, Accor offers diverse career opportunities across its iconic brands, including Movenpick, Sofitel, Raffles, and Fairmont. Looking to attract top hospitality and revenue management professionals? Post jobs free in Dubai Abu Dhabi and across the GCC to connect with highly qualified talent. Post Details

Reservations and Revenue Supervisor

SQTOURISM

<div>Primary Responsibilities
 <ul>
 <li>Liaise with key departments to ensure smooth operational processes</li>
 <li>Build and maintain strong relationships with hotels to negotiate exclusive rates, special offers, allocation overrides, and terms and conditions</li>
 <li>Analyze, verify, and compare rates with other suppliers and competitors to ensure market competitiveness</li>
 <li>Provide guidance to internal teams on contract generation and management</li>
 <li>Maintain all contract-related documents and correspondence accurately and systematically</li>
 <li>Provide insights on leading destinations and popular properties in the market</li>
 <li>Stay updated on changes to relevant rules and regulations, including free sell/stop sales and room allocations</li>
 <li>Act as the main point of contact for suppliers regarding contract-related issues</li>
 <li>Monitor contracts and make recommendations on renewals, extensions, or closures based on company interests</li>
 <li>Ensure all internal contract documents are accurate and up-to-date</li>
 <li>Secure the most competitive conditions for the company in the market</li>
 <li>Handle hotel reservations efficiently, ensuring accuracy and high-quality service</li>
 <li>Convince and guide clients effectively, offering tailored solutions to meet their needs and preferences</li>
 <li>Demonstrate a strong ability to differentiate between various products and hotel offerings, ensuring clients receive the most suitable options</li>
 </ul>
 </div>
 <div>Additional Responsibilities
 <ul>
 <li>Review sales performance and contribute to performance improvements</li>
 <li>Enhance the company's reputation through professional and efficient service</li>
 <li>Handle client complaints and inquiries promptly and professionally</li>
 <li>Perform follow-ups as needed and ensure all commitments are met</li>
 </ul></div>

Reservation Agent

IHG Hotels & Resorts

Location: United Arab Emirates Location: Dubai Industry: Hospitality / Travel Function: Management Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full-time Position Overview The Director of Revenue and Distribution at Six Senses The Palm, Dubai will lead the Revenue and Reservations department, developing pricing strategies, optimizing distribution channels, and ensuring maximum profitability across all revenue streams. This leadership role demands expertise in luxury hotel operations, revenue management systems, and cross-departmental collaboration to maintain brand standards and drive growth. Core Duties * Focus on revenue generation and brand profile building for the resort and spa * Set up and manage PMS and CRS configurations to guide room selling strategies * Establish inventory availability, pricing, and daily fluctuations in coordination with the Director of Sales and Marketing and reservations team * Develop long-term pricing strategies with Sales and Group Revenue leadership to target all market segments * Maintain full knowledge of hotel facilities, room types, packages, rates, and policies * Oversee reservation deposits, track room availability, and manage allotment releases and close outs by category * Conduct regular competitive market analysis to identify trends and adjust selling strategies * Review and verify reservations daily, ensuring complete and accurate guest and rate data * Monitor cancellations, adjustments, no-shows, group bookings, and allotments for optimization opportunities * Enforce policies, procedures, and best practices across the department * Collaborate with F and B and Spa leadership to maximize non-room revenues and ensure accurate channel loading * Track pick-up patterns, lead times, and market behavior for informed decision-making * Promote a cost-conscious operational approach through staff training and education * Ensure compliance with legal, contractual, safety, and financial obligations while upholding brand service standards Candidate Requirements * Bachelor s degree in Hotel Management, Business Administration, or related field preferred * Minimum one year as Revenue and Reservations Manager in a luxury hotel; three years in a similar role preferred * Proven track record of results in revenue management * Fluent in English; Arabic language skills preferred * Strong analytical, leadership, and communication abilities * Ability to collaborate across departments and influence strategy

Director of Revenue and Distribution

Accor Group

Job Title Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE Job Description Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE Position Overview Accor is hiring a Reservations Supervisor in Dubai to support hotel operations by ensuring accurate bookings, optimal room occupancy, and seamless guest reservation experiences. This role offers the opportunity to join one of the world s most recognized hospitality brands while playing a key part in delivering exceptional guest service and maximizing revenue. Job Details Job Location: Dubai, UAE Industry: Hotel - Resort - Lodging Function: Reservations / Front Office Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Role Summary The Reservations Supervisor role at Accor Dubai is ideal for an experienced hospitality professional looking to contribute to a global brand. This position focuses on managing room inventory, handling guest booking requests, coordinating with sales and front office teams, and ensuring reservations align with both operational and financial goals. The job combines administrative accuracy with service excellence in a dynamic hotel environment. What You ll Do * Supervise the daily reservations process to ensure timely and accurate room bookings * Monitor room availability, rates, and allotments while generating reports on materialization and occupancy * Coordinate with Sales and Credit departments regarding guest account statuses and follow up on pending credit issues * Maintain and update all room booking materials, packages, rates, and guest documentation * Train and guide reservation agents on hotel offerings, yield management principles, and booking protocols * Ensure full system proficiency in Opera and related booking software * Manage last-minute bookings, stranded guests, and group allocation changes in cooperation with the Front Office team * Maintain optimal par levels for supplies and request inventory replenishment within budget * Ensure consistent use of standardized notes and guest correspondence templates Ideal Profile * 2 3 years of experience in reservations or front office operations in a 4 or 5-star hotel * Strong knowledge of Opera PMS and reservation software * Familiar with hotel inventory control, rate management, and guest service standards * Excellent communication, problem-solving, and team coordination skills * Detail-oriented with strong command of English (additional languages are an advantage) * Ability to train and coach junior team members

Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE

Job Title Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE Job Description Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE Position Overview Accor is hiring a Reservations Supervisor in Dubai to support hotel operations by ensuring accurate bookings, optimal room occupancy, and seamless guest reservation experiences. This role offers the opportunity to join one of the world s most recognized hospitality brands while playing a key part in delivering exceptional guest service and maximizing revenue. Job Details Job Location: Dubai, UAE Industry: Hotel - Resort - Lodging Function: Reservations / Front Office Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Role Summary The Reservations Supervisor role at Accor Dubai is ideal for an experienced hospitality professional looking to contribute to a global brand. This position focuses on managing room inventory, handling guest booking requests, coordinating with sales and front office teams, and ensuring reservations align with both operational and financial goals. The job combines administrative accuracy with service excellence in a dynamic hotel environment. What You ll Do * Supervise the daily reservations process to ensure timely and accurate room bookings * Monitor room availability, rates, and allotments while generating reports on materialization and occupancy * Coordinate with Sales and Credit departments regarding guest account statuses and follow up on pending credit issues * Maintain and update all room booking materials, packages, rates, and guest documentation * Train and guide reservation agents on hotel offerings, yield management principles, and booking protocols * Ensure full system proficiency in Opera and related booking software * Manage last-minute bookings, stranded guests, and group allocation changes in cooperation with the Front Office team * Maintain optimal par levels for supplies and request inventory replenishment within budget * Ensure consistent use of standardized notes and guest correspondence templates Ideal Profile * 2 3 years of experience in reservations or front office operations in a 4 or 5-star hotel * Strong knowledge of Opera PMS and reservation software * Familiar with hotel inventory control, rate management, and guest service standards * Excellent communication, problem-solving, and team coordination skills * Detail-oriented with strong command of English (additional languages are an advantage) * Ability to train and coach junior team members Why Join Us * Be part of a respected global hospitality brand with properties across 110 countries * Opportunities for professional growth and international career development * Supportive, inclusive environment with a strong culture of empowerment * Competitive tax-free salary paid in UAE Dirhams * Staff accommodation, annual leave, and medical insurance included * Access to employee discounts across Accor s hotels, restaurants, and wellness facilities * Performance-based incentives and global mobility opportunities

Reservations Supervisor Hotel - Resort

Explore 4472+ Hotel reservations manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

4472 hotel reservations manager jobs IN Dubai United Arab Emirates

Assistant Reservations Manager

Assistant Reservations Manager

Reservations and Revenue Supervisor

Reservation Agent

Director of Revenue and Distribution

Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE

Reservations Supervisor Hotel - Resort