housekeeping attendant

front office supervisor

hvac supervisor

restaurant supervisor

operations supervisor

hotel services supervisor

six senses

<div>As Housekeeping Supervisor, I will assume full responsibility for the efficient operation in the following:
Handle and assist in department training and orientation of all new hosts and regular trainings to Housekeeping hosts to improve job performance, meet guidelines and standards of service and operation.
Demonstrate to Housekeeping hosts how to perform tasks in job descriptions provided according to hotel service standards.
Maintain regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.
Monitor daily arrivals according to occupancy report in co-ordination with the Laundry and Housekeeping management.
Supervise and inspect the work of Housekeeping hosts ensuring high standard of order, hygiene, sanitation, cleanliness and aesthetic value throughout all service areas and assist when necessary.
Ensure Housekeeping office and all storage facilities of housekeeping are kept in good condition and order.

Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
Strictly adhere to LQA standards and guest comments.
Qualifications

To execute the position of Housekeeping Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

Diploma or equivalent and at least 2 years&rsquo; experience in a similar luxury hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.

Technical skills include MS Office &ndash; Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have the knowledge of hotel/resort and policies on room allocation etc.

Fluent in English language.

The above is intended to provide an overview of the role and responsibilities for a Housekeeping Supervisor at Six Senses The Palm Dubai It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Housekeeping Supervisor-Six Senses The Palm Dubai

<div>As Security Supervisor, I will assume full responsibility for the efficient operation in the following:
Assist in controlling, coordinating and participating in the activities of all personnel engaged in securing all resort properties, guests, hosts and to follow the instructions of the Safety/Security Manager.
Conduct security patrol within and around the resort.
Coordinate activities of all uniformed outsourced guards engaged in the implementation of management, safety and security procedures of the resort. Check and ensure performance of uniformed outsourced security guards.
Represent Safety/Security Manager while on shift in handling emergency cases at the resort in accordance with resort policy.
Coordinate closely with other hotel departments to ensure guest safety and security.
Recommend to Safety/Security Manager areas of improvements in safety and security activities.
Review all security reports submitted at the end of shift to see if accurate and complete.
Inform the Safety/Security Manager of any incidents that have occurred in the resort.
Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
Strictly adhere to LQA standards and guest comments.
Qualifications

To execute the position of Security Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

Diploma or equivalent and at least 2 years&rsquo; experience in a similar hotel operational setting.
Technical skills include MS Office &ndash; Word, Excel, PowerPoint and Outlook. I am also familiar with various security systems. I must have updated certifications on First Aid, CPR and Defibrillator certification.
Fluent in English; I understand that additional languages are preferred.
The above is intended to provide an overview of the role and responsibilities for a Security Supervisor at Six Senses The Palm, Dubai It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses The Palm, Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Security Supervisor- Six Senses The Palm Dubai

Vintage Grand Hotel

The Group Vintage has signed a franchise agreement with Marriott International, Inc. to convert the Vintage Grand Hotel to a dual-branded Marriott Hotel and Marriott Executive Apartments in Dubai Production City &ndash; a fast-growing business hub in the city. The property will be conveniently located just 30 minutes away from Al Maktoum Airport and Dubai International Airport, with excellent connections to every part of the city. This is set to be the largest Marriott Executive Apartments in UAE, which will bring exceptional, new F&amp;B experiences to this location which is rapidly emerging as the heart of the New Dubai corridor, catering to both our guests and the surrounding vibrant communities.The opening of Marriott Hotel Production City, Dubai is anticipated to mark the fifth hotel under the Marriott Hotel&rsquo;s brand in Dubai. The hotel will exemplify the brand&rsquo;s continued evolution and feature contemporary and intuitive spaces. Projected to open in Q4 2025, the 365 room hotel, will feature a number of dining outlets, the brand&rsquo;s signature M Club lounge, a pool, fitness center and tennis court.Marriott Executive Apartments continues to cater to the rapidly growing demand for extended stay accommodations in the UAE. Marriott Executive Apartments Production City, Dubai is anticipated to offer 420 apartments that provide home comforts for both business and leisure travelers.The RoleReporting the Human Resources based in Dubai, the Human Resources supervisor will be an integral member in the HR team with core focus on maximizing individual and organizational potential and running HR operationsKey Responsibilities<ul><li>Responsible for full spectrum of HR services and operations including recruitment, C&amp;B operations, onboarding and offboarding, employee engagement and relations.</li><li>Partner with line manager(s) to manage recruitment activities, from candidate sourcing to offer management</li><li>Oversee and guide HR &amp; Admin Executive to deliver a pleasant and sufficient onboarding experience for new joiners.</li><li>Lead and manage orientation program including recruitment, induction, engagement, and placement.</li><li>Maintain good relationship with payroll, manage monthly reports and administration on a timely and accurate manner</li><li>Maintain and administer HR system including leave management and Visa operations</li><li>Ensure accurate and updated employee data is maintained in HR system in a consistent and confidential manner</li><li>Assist Human Resources in HR projects such as C&amp;B review, HR analytics, rewards &amp; engagement initiatives</li><li>A key member to help maintain the culture and synergy across the organization, responsible for employee engagement activities and social events</li><li>Facilitate and coordinate offboarding management with respective line manager(s) and Office Admin Department to ensure a smooth exit is well executed</li><li>Assist in vendor interactions and ad-hoc projects as required</li></ul>Skills, Experience and Qualifications<ul><li>Qualification in Human Resources Management, or related discipline</li><li>5 years of experience with demonstrated proficiency in recruitment, HR operations and holistic HR activities</li><li>Well-rounded HR experience in the UAE region, well verse with local labor ordinance, policies, work visa process etc.</li><li>Good stakeholder management and solid communications skills, able to manage expectations effectively with discretion, and convey information in an accurate manner</li><li>A good team player who is passionate working with people, flexible and adaptive to change, detail-minded, highly organized, and numbers savvy</li><li>Ability to define problems, establish facts, analyse situations, and provide suggestions</li><li>Able to work independently with minimal supervision</li><li>Strong computer skills in MS Office such as Word, Excel, PPT, office 365, SharePoint,</li></ul>Job Type: Full-timeExperience:<ul><li>Hotel: 2 years (Required)</li></ul>

HR Supervisor (Hotel Experience)

Gulf Court Hotel Business Bay

About Gulf Court HotelNestled in the vibrant heart of Business Bay, Dubai&rsquo;s prestigious commercial and lifestyle district, Gulf Court Hotel offers a blend of contemporary luxury and authentic Arabian hospitality. We pride ourselves on providing exceptional guest experiences, underscored by meticulous attention to detail, warm service, and state-of-the-art amenities. Our strategic location offers easy access to Downtown Dubai, the Dubai Mall, and major business hubs, making us the preferred choice for both business and leisure travelers. At Gulf Court Hotel, we are committed to fostering a dynamic, inclusive, and professional work environment where talent is nurtured and excellence is celebrated.Position OverviewWe are seeking a highly motivated and detail-oriented Reservations Supervisor to lead our Reservations team. The ideal candidate will be responsible for overseeing all reservation activities, maximizing room revenue through strategic inventory management, and ensuring the highest standards of guest service from the initial booking contact. This role requires a proactive leader with a strong understanding of Dubai&rsquo;s hotel market, best practices, and legal compliance requirements.Key ResponsibilitiesOperational &amp; Guest Service Excellence:<ul><li>Supervise the daily operations of the Reservations department, ensuring all inquiries (phone, email, online) are handled promptly, professionally, and accurately.</li><li>Manage group bookings, corporate contracts, and FIT reservations, optimizing room allocation and rates.</li><li>Monitor and manage room inventory across all distribution channels (Hotel website, OTAs, GDS) to ensure parity and maximize yield.</li><li>Train, mentor, and motivate the reservations team, fostering a culture of exceptional service and continuous improvement.</li><li>Handle complex guest requests, complaints, and reservation issues, providing effective solutions to ensure guest satisfaction.</li><li>Prepare daily, weekly, and monthly reservation reports and forecasts for management.</li><li>Work closely with the Revenue Manager and Sales Department to implement pricing strategies and promotional offers.</li><li>Analyze booking trends and market demand to provide insights for rate planning.</li><li>Ensure all reservation data is accurately input into the Property Management System (PMS &ndash; Opera ).</li><li>Maintain strict adherence to data protection and privacy regarding guest information confidentiality and secure handling of PCI-DSS data for credit card transactions.</li><li>Ensure all team members are aware of and comply with hotel policies, Dubai's cultural sensitivities, and legal requirements.</li></ul>Qualifications &amp; Skills RequiredExperience:<ul><li>Minimum of 3-4 years of experience in a Reservations role within the hotel industry, with at least 1-2 years in a supervisory capacity.</li><li>Proven experience working in a hotel in Dubai or the UAE is highly preferred.</li><li>In-depth knowledge of Central Reservation Systems (CRS), Global Distribution Systems (GDS &ndash; Amadeus, Sabre, Galileo), and major Online Travel Agencies (OTAs).</li><li>Strong experience with a major Property Management System (PMS), preferably Opera Cloud.</li></ul>Skills &amp; Competencies:<ul><li>Exceptional leadership, communication, and interpersonal skills.</li><li>Strong analytical and numerical abilities for reporting and revenue analysis.</li><li>High level of accuracy, attention to detail, and organizational skills.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Fluency in English (written and spoken). Knowledge of Arabic or additional languages is a significant advantage.</li><li>Proficient in MS Office (Excel, Word, Outlook).</li></ul>Education:<ul><li>Diploma or Degree in Hospitality Management, Tourism, or a related field is preferred.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Reservations Supervisor - Hotel

Hilton Worldwide, Inc.

Job Description - Personal Assistant Supervisor (Front Office) Waldorf Astoria Dubai Palm JumeirahA Personal Assistant Supervisor with Waldorf Astoria Dubai is responsible for managing the Personal Assistance section and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies.What will I be doingA Personal Assistant Supervisor manages the Switchboard Department and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies. Specifically, you are responsible for performing the following tasks to the highest standards:<ul><li>Overseeing the performance of Personal Assistance team, ensuring they adhere to hotel standards, provide excellent customer service, and handle calls efficiently.</li><li>Creating schedules for Personal Assistance team to ensure adequate coverage during peak times and adjusting staffing levels based on occupancy and call volume.</li><li>Conducting training sessions for new Personal Assistance team and providing ongoing coaching to improve their skills in handling calls, using hotel systems, and delivering exceptional service.</li><li>Monitoring calls for quality assurance purposes, providing feedback to Personal Assistance team, and implementing improvements to enhance guest satisfaction.</li><li>Assisting with escalated guest concerns or complaints related to telephone services, resolving issues promptly, and ensuring guest satisfaction.</li><li>To monitor the Kipsu application by actively engaging with guests to address promptly with their questions, requests or feedback.</li><li>Overseeing the maintenance and proper functioning of telephone systems, including troubleshooting technical issues and coordinating repairs as needed.</li><li>Liaising with other hotel departments such as front office and other Departments to ensure seamless communication and coordination.</li><li>Generating daily reports on call volume, service levels, and any notable incidents or concerns, providing insights to management for decision-making purposes.</li><li>Enforcing hotel policies and procedures related to Personal Assistance operations, ensuring compliance with privacy regulations and security protocols.</li><li>Identifying opportunities for process improvements, implementing new technologies or practices to enhance efficiency and guest experience.</li><li>Being prepared to handle emergency situations, such as medical emergencies or security incidents, by following established protocols and coordinating with appropriate personnel.</li><li>Proactively reaching out to guests to confirm reservations, assist with inquiries, and offer personalized services to enhance their overall experience.</li><li>Completing administrative duties such as updating phone directories, maintaining records, and managing inventory of supplies related to telephone operations.</li></ul>What are we looking forA Personal Assistant Supervisor (Telephone Operator Supervisor) serving Waldorf Astoria Hotels and Resorts brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>Minimum 3-5 years of experience in a luxury hotel or premium customer service environment, including at least 1-2 years in a supervisory or team leader role within the Communications or Guest Service department.</li><li>Proven experience in managing and training a team of Telephone Operators or Call Center Agents in a high-end hospitality setting.</li><li>Strong leadership and coaching skills with the ability to inspire, motivate, and develop team members.</li><li>Excellent communication and interpersonal skills, demonstrating a warm, professional, and polished manner at all times.</li><li>In-depth knowledge of hotel operations, emergency procedures, and communication protocols.</li><li>Exceptional telephone etiquette, active listening, and problem-resolution skills.</li><li>Strong organizational and multitasking abilities to oversee shift operations, manage workload distribution, and ensure service consistency.</li><li>Commitment to delivering discreet, accurate, and prompt service to both internal and external guests.</li><li>Ability to handle guest and team concerns with patience, professionalism, and discretion.</li><li>Technical proficiency in hotel systems such as Opera PMS, multi-line switchboards, and internal communication platforms.</li><li>Keen attention to detail, ensuring all calls, messages, and wake-up requests are handled accurately and efficiently.</li><li>Flexibility to work various shifts, including weekends, nights, and public holidays, as required by hotel operations.</li><li>Impeccable grooming and personal presentation reflecting the hotel's luxury brand standards.</li></ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>Previous experience as a Personal Assistant Supervisor or Telephone Operator Supervisor in a 5-star luxury hotel.</li><li>Proficiency in additional languages (verbal and written), such as Arabic, Russian, or French.</li><li>Familiarity with Hilton brand standards and communication procedures.</li></ul>What will it be like to work for HiltonHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Personal Assistant Supervisor (Front Office) Waldorf Astoria Dubai Palm Jumeirah

Kempinski Hotel

Clean assigned guest rooms according to standards established by the hotel. It involves but is not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, and vacuuming the carpet.
<ul>
<li>Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to the Supervisor any items that need repair.</li>
<li>Clean corridors and floor public areas around guest rooms assigned. Also, maintain the cleanliness of equipment and pantries.</li>
<li>Keep informed of hotel product and service knowledge to answer guest questions.</li>
<li>Answer all guest questions/requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information, giving an extra item such as a towel, etc.</li>
<li>Write down on their assignment sheets relevant information for record purposes and possible future inquiries. At the end of the shift, report special attention to guests, unusual situations, and incidents that need follow-up, to ensure consistency and guest satisfaction.</li>
<li>Verify the physical status of the room and update the Order Taker of any discrepancies found.</li>
<li>Report at once to the Supervisor and Order Taker lost and found items and coordinate with the Order Taker when to bring items down.</li>
<li>Provide the turn-down service to assigned guest rooms according to standards established by the hotel. It involves but is not limited to, turning down the bed, replenishing guest room and bath supplies, and cleaning the bathroom if necessary. Help control guest and cleaning supplies to save costs.</li>
<li>Clean assigned guest rooms, late checkout, and late service required by guests, according to standards established by the hotel. It involves but is not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, and vacuuming the carpet.</li>
<li>Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to the Supervisor any items that need repair.</li>
<li>Clean corridors and floor public areas around guest rooms assigned. Also, maintain the cleanliness of equipment and pantries.</li>
<li>Keep informed of hotel products and services knowledge to answer guest questions.</li>
<li>Additional responsibilities and tasks can be added at any time according to the needs of the business and the hotel.</li>
</ul>

Housekeeping Room Attendant

Marriott International

<div>Additional Information 
Job Number25189980 
Job CategoryRooms &amp; Guest Services Operations 
LocationDubai Marriott Harbour Hotel &amp; Suites, King Salman Bin Abdulaziz Al Saud Street , Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Experience Supervisor

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