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human resources operations coordinator

Paramount

<div>
 <strong>
  #WeAreParamount on a mission to unleash the power of content&hellip; you in?
  <br/>
  <br/>
 </strong>
 We&rsquo;ve got the brands, we&rsquo;ve got the stars, we&rsquo;ve got the power to achieve our mission to entertain the planet &ndash; now all we&rsquo;re missing is&hellip; YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter &ndash; both for our audiences and our employees &ndash; and aim to leave a positive mark on culture.
 <br/>
 <br/>
 <strong>
  Overview:
  <br/>
  <br/>
 </strong>
 Paramount is seeking an HR Operations Coordinator to join our HR Operations team! As a member of the HR Operations team, this Coordinator will help manage key employee lifecycle processes and employee support across our HR Centers of Excellence. This includes Business Partners, Total Rewards, Talent Acquisition, Data Management and Payroll. Our mission is to drive operational efficiency by partnering with cross-functional teams to solve complex problems and transform the way we deliver HR Operations support. This position will be fully onsite, in-office 5 days a week. The primary client groups assigned will be our Corporate population.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide employees with front-line HR support, guidance, and troubleshooting across HR topics. This includes HR programs &amp; policies, timesheets and pay, benefits, and onboarding &amp; offboarding, while successfully conveying complex HR information in a clear and understandable manner.
  </li>
  <li>
   Coordinate the escalation and resolution of advanced employee issues across Payroll, Total Rewards, IT, and HRBP teams, while ensuring all parties are aligned and updated along the way.
  </li>
  <li>
   Collaborate with cross-functional teams to develop &ldquo;self-service&rdquo; knowledge content for employees to access via MyParamount and ServiceNow.
  </li>
  <li>
   Support the onboarding process for all incoming employees. This includes ensuring all onboarding requirements are met in a timely manner, logistics are coordinated across TA Ops, HR Data, Tech, and Facilities teams, and employee &amp; manager have a smooth experience.
  </li>
  <li>
   Manage employee data changes and job requisition requests. Partner across HRBPs, Compensation, Finance, and the HR Data Team to ensure transactions are approved and executed promptly and with accuracy.
  </li>
  <li>
   Manage end-to-end employee offboarding. This involves guiding employee and manager through all necessary tasks and logistics. As well as support with logistical questions across Payroll, Benefits, Facilities, and IT, conduct exit interviews as required, and ensure system and Payroll offboarding is transacted in a timely manner.
  </li>
  <li>
   Support HRBPs with reporting requests. This includes maintaining organizational charts, headcount files, and census reports for HRBPs, as well as coordinating more complex reporting requests with the appropriate specialist teams.
  </li>
  <li>
   Collaborate with HR Data team on regular data audits to ensure overall data quality and accuracy for your client group.
  </li>
  <li>
   Support HR Operational projects, aiming to drive HR process efficiency as well as employee experiences with HR.
  </li>
  <li>
   Partner with HRBP teams on client specific projects and tasks, as required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years of experience in a customer service, HR or administrative role (internships will be considered).
  </li>
  <li>
   Experience with Microsoft Office suite.
  </li>
  <li>
   Ability to assess processes within a cross-functional organization, proficient at prioritizing new and improved processes.
  </li>
  <li>
   Working knowledge of topics across HR functional areas. These areas include Benefits, Talent Acquisition, Learning and Development, Organizational Development, HR Systems and Operations, HR Compliance, and Payroll.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with HRMs and/or Customer Service platforms &ndash; SuccessFactors, SalesForce, ServiceNow, a plus.
  </li>
  <li>
   Problem-solving skills; think critically about problems and know how to leverage your resources to package solutions.
  </li>
  <li>
   Proficient client facing / interpersonal skills and interest for delivering positive experiences and building relationships with teams and partners.
  </li>
  <li>
   Demonstrated ability to thrive in a dynamic, complex, and ambiguous environment with quick deadlines and shifting priorities.
  </li>
  <li>
   Ability to work autonomously, as well as within a collaborative team setting.
  </li>
  <li>
   Must be comfortable collaborating with senior HR and business leaders.
   <br/>
   <br/>
  </li>
 </ul>
 Paramount Skydance Corporation (NASDAQ: PSKY) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions.
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 Hiring Salary Range: $56,000.00 - 65,000.00.
 <br/>
 <br/>
 The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.
 <br/>
 <br/>
 <strong>
  What We Offer:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits
  </li>
  <li>
   Generous paid time off.
  </li>
  <li>
   An exciting and fulfilling opportunity to be part of one of Paramount&rsquo;s most dynamic teams.
  </li>
  <li>
   Opportunities for both on-site and virtual engagement events.
  </li>
  <li>
   Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
  </li>
  <li>
   Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount
   <br/>
   <br/>
  </li>
 </ul>
 Paramount is an equal opportunity employer (EOE) including disability/vet.
 <br/>
 <br/>
 At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.
 <br/>
 <br/>
 If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to paramountaccommodations@paramount.com. Only messages left for this purpose will be returned.
</div>


Human Resources Operations Coordinator

Kloo

<p><b>Job Overview</b><br/><b>Kloo (drinkkloo.com)</b> is a fast-growing premium coffee brand based in Los Angeles with vertically integrated roasting and concentrate brewing operations.</p><p>We are hiring an <b>Operations &amp; Facility Coordinator</b> to help manage day-to-day production execution and facility operations at our Los Angeles facility. This is a hands-on, on-site role focused on keeping production running smoothly, the facility organized, and shipments prepared and executed on time.</p><p>This role reports directly to the founders and is ideal for someone early in their career who is highly organized, reliable, and comfortable in a fast-paced operational environment.</p><p><b>Duties</b></p><ul><li>Help manage adherence to the weekly production schedule</li><li>Support production operations hands-on when needed</li><li>Track inventory and maintain accurate stock records</li><li>Keep the facility organized, clean, and properly stocked</li><li>Coordinate or support equipment maintenance and basic troubleshooting</li><li>Recruit, schedule, and help manage part-time production workers</li><li>Ensure shift coverage and manage no-shows</li><li>Prepare inbound and outbound shipments</li><li>Support distributor onboarding paperwork and other operational requirements</li><li>Help ensure orders are prepared accurately and shipped on time</li></ul><p><b>Requirements</b></p><ul><li><b>Fluent English required</b></li><li><b>Korean proficiency required</b></li><li>0&ndash;3 years of experience in operations, hospitality, logistics, production, warehouse, retail, or a related environment</li><li>Highly organized and dependable</li><li>Comfortable working on-site in a hands-on production setting</li><li>Strong sense of ownership and accountability</li><li>Able to help manage part-time staff and maintain operational discipline</li></ul><p><b>Preferred</b></p><ul><li>Experience working in a coffee shop, restaurant, warehouse, production facility, or other fast-paced operational environment</li><li>Spanish is a plus, but not required</li></ul><p><b>What this role offers</b></p><ul><li>Direct exposure to production, logistics, and facility operations</li><li>Hands-on responsibility from day one</li><li>Opportunity for fast career growth as Kloo scales</li></ul><p><b>Work location</b></p><ul><li>In person in Los Angeles, CA</li><li>5&ndash;6 days per week</li></ul><p><b>Compensation</b></p><ul><li>Approximately <b>$4,000 per month</b></li></ul><p>Pay: $20.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Application Question(s):</p><ul><li>Are you fluent in English and able to communicate proficiently in Korean?</li><li>Are you available to work on-site in Los Angeles 5&ndash;6 days per week?</li><li>Do you have any experience in operations, hospitality, logistics, production, warehouse, or retail supervision?</li><li>Have you ever managed schedules, inventory, shipments, or hourly workers?</li><li>Are you comfortable with hands-on work in a production facility, including standing, lifting, and helping on the floor when needed?</li></ul><p>Work Location: In person</p>

Operations & Facility Coordinator (Korean / English Required)

Capstone Partners Financial and Insurance Services

<div>
 <p>
  Capstone Partners is seeking an organized and service-oriented Administrative Assistant &amp; Front Desk Coordinator to join our Playa District office. As the first point of contact for clients, visitors, and team members, this role is essential in creating a welcoming, professional, and highly efficient office environment. This position goes beyond traditional front desk responsibilities, playing a key role in office operations, administrative support, and cross-departmental coordination. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment while managing multiple priorities with professionalism and discretion.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Serve as the first point of contact, greeting clients and visitors with a warm, professional presence
  </li>
  <li>
   Answer, screen, and route incoming calls efficiently
  </li>
  <li>
   Manage visitor flow, including identifying needs and directing or escorting guests appropriately
  </li>
  <li>
   Maintain a clean, organized, and polished reception and common areas
  </li>
  <li>
   Coordinate meetings, conference rooms, and Zoom sessions across teams
  </li>
  <li>
   Support internal scheduling needs and ensure seamless meeting execution
  </li>
  <li>
   Troubleshoot basic meeting and Zoom technology as needed
  </li>
  <li>
   Manage incoming and outgoing mail, packages, and deliveries
  </li>
  <li>
   Oversee day-to-day front-of-house operations to ensure smooth office functionality
  </li>
  <li>
   Support general office management needs and logistics
  </li>
  <li>
   Provide administrative support including data entry, document preparation, filing, etc.
  </li>
  <li>
   Assist with special projects and cross-functional initiatives
  </li>
  <li>
   Support various departments as needed
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Skills
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree or equivalent professional experience
  </li>
  <li>
   1&ndash;3+ years of experience in an administrative, receptionist, or office support role preferred
  </li>
  <li>
   Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  </li>
  <li>
   Advanced Excel skills preferred
  </li>
  <li>
   Experience with Salesforce or similar CRM platforms preferred
  </li>
  <li>
   Data management experience strongly preferred
  </li>
  <li>
   Exceptional organizational and time-management skills with the ability to multitask
  </li>
  <li>
   Strong written and verbal communication skills
  </li>
  <li>
   High level of professionalism, discretion, and confidentiality
  </li>
  <li>
   Friendly, polished, and client-service-oriented demeanor
  </li>
  <li>
   Self-starter with a strong willingness to learn and grow
  </li>
  <li>
   Ability to pass a background check
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Physical Requirements
  </strong>
 </p>
 <ul>
  <li>
   Prolonged periods of sitting at a desk and working on a computer.
  </li>
  <li>
   Ability to lift up to 30 pounds as needed.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Salary &amp; Benefits
  </strong>
 </p>
 <ul>
  <li>
   Annual salary: $50,000 &ndash; $60,000, commensurate with experience
  </li>
 </ul>
 <p>
  Comprehensive benefits package, including:
 </p>
 <ul>
  <li>
   Medical, dental, vision, and life insurance
  </li>
  <li>
   Company-paid short-term and long-term disability
  </li>
  <li>
   401(k) with 5% company match
  </li>
 </ul>
</div>


Administrative Assistant & Receptionist

Maxim Healthcare

<div><div>$25 to $30 / hr</div><div></div><div><br>
Maxim Healthcare is seeking a dedicated and compassionate <b>Coordinated Family Support (CFS) Specialist</b> to help adult clients with developmental disabilities thrive while continuing to live in their family homes. This role focuses on building life skills, coordinating essential services, and fostering community integration&mdash;both at home and in the community.</div><div></div><div><b><br>
Why Join Maxim?</b></div><div><ul><li>
Competitive Pay &amp; Weekly Paychecks</li><li>
Health, Dental, Vision, HSA &amp; Life Insurance</li><li>
Paid Time Off</li><li>
401(k) Savings Plan</li><li>
MaxCares Awards Program</li></ul></div><div></div><div><b><br>
What You&rsquo;ll Do:</b></div><div><ul><li>
Coordinate and facilitate services that support clients&rsquo; ability to live independently in their family home.</li><li>
Assist clients and families in navigating and accessing community resources and &ldquo;generic services.&rdquo;</li><li>
Provide support and training in daily living skills, both in-home and in the community.</li><li>
Communicate regularly with families to ensure alignment and progress.</li><li>
Help schedule and coordinate medical and other essential appointments.</li><li>
Supervise clients during community outings as needed.</li><li>
Maintain accurate and timely documentation, including quarterly progress reports.</li><li>
Uphold strict confidentiality and report changes in client status per care plan guidelines.</li></ul></div><div></div><div><b><br>
What You&rsquo;ll Need:</b></div><div><ul><li>
State licensure or certification as required by state/program.</li><li>
Associate degree in the human services field or 3+ years of experience in developmental disabilities services.</li><li>
Experience writing progress reports on a monthly and quarterly basis</li><li>
Experience with submission of notes to report on weekly progress</li><li>
Current BLS or CPR/First Aid certification.</li><li>
Current PPD or Chest X-ray clearance.</li><li>
Strong coordination and communication skills to work across home, school, and community settings.</li><li>
Proficiency in English and basic computer skills.</li><li>
Must be at least 18 years of age.</li></ul></div><div></div><div><b><br>
Maxim Benefits:</b><br>
<br>
<p>Health and Wellness<br>
Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program
</p><p>Retirement and Financial Security:
<br>
Health Savings Account, 401(k), Short Term Disability, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Home and Auto Insurance discounts, Pet Insurance and Legal Benefits
</p><p>Lifestyle Benefits:
<br>
Paid Time Off, Employee Discount Program, Transportation Benefits and College Partnership Program
</p></div><ul><li>Benefit eligibility is dependent on employment status.</li></ul><br>
<div><b>About Maxim Healthcare</b></div>
<div>Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.</div><br>
<div></div><br>
<div>Maxim Healthcare, Inc. (&ldquo;Maxim&rdquo;) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.</div></div>

Benefits Coordination Specialist

NMK Management

<p><b>Job Overview</b><br/>We are seeking an energetic and strategic Property Management Business Manager to lead our property operations and improve efficiencies. In this pivotal role, you will oversee the management of property portfolios, develop and implement strategic plans, and ensure operational excellence. Your leadership will inspire teams, optimize profitability, and foster strong relationships with tenants, vendors, and stakeholders. This is an exciting opportunity for a motivated professional eager to make a significant impact in the property management industry.</p><p><b>Responsibilities</b></p><ul><li>Lead and manage property management teams to ensure high performance and excellent service delivery.</li><li>Support Property Owners with .</li><li>Oversee financial operations, including profit &amp; loss management, budgeting, and expense control.</li><li>Supervise daily property operations, maintenance schedules, tenant relations, and lease negotiations.</li><li>Identify opportunities for process improvements to enhance efficiency and reduce costs across all property functions.</li><li>Drive business development initiatives by cultivating new client relationships and expanding existing accounts.</li><li>Manage project timelines, coordinate resources, and oversee renovation or development projects from inception to completion.</li></ul><p><b>Skills</b></p><ul><li>Proven management experience with a strong track record in supervising teams within property or facilities management.</li><li>Strategic planning expertise to align operational goals with long-term business objectives.</li><li>Exceptional leadership skills with the ability to motivate teams and foster a collaborative work environment.</li><li>Deep understanding of profit &amp; loss statements, budgeting processes, and financial analysis, bookkeeping experience is a plus.</li><li>Experience in property management software and online leasing platforms</li><li>Strong project management capabilities with a focus on process improvement initiatives and developing SOPs.</li><li>Excellent communication skills to effectively negotiate contracts, resolve issues, and build stakeholder trust. Join us as a Property Management Business Manager to lead dynamic teams, shape innovative strategies, and elevate our property portfolio&rsquo;s success!</li><li>Extensive Knowledge of Appfolio Property Management Software is helpful</li><li>Fluency in Spanish</li></ul><p>Job Type: Full-time</p><p>Pay: $55,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li></ul><p>Work Location: Hybrid remote in Los Angeles, CA 90004</p>

Property Management Business Manager

Allied Universal

<div><p>Security Officer Tech Site Patrol Overnights</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><p>
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
</p><h2 class="jobSectionHeader"><b>Job Description</b></h2><p><br>
As a <b>Security Officer Tech Site Patrol Overnights</b> you will serve and safeguard clients in a range of industries. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a dynamic, high-profile location where you will monitor assigned areas, conduct routine patrols, and remain visible to help deter security-related incidents. You will deliver outstanding customer service and communication while supporting a welcoming environment. Guided by a caring culture, teamwork, integrity, and innovation, this role offers the chance to make a meaningful impact every day.
</p><p><b>Position Type: Part Time</b>
</p><p><b>Pay Rate: $23.75 / Hour
</b></p><p><b>Job Schedule:</b>
</p>DayTimeTue10:00 PM - 06:30 AMSun10:00 PM - 06:30 AM<p><b>
What You'll Do:</b>
</p><ul><li>Provide customer service to our clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.</li>
<li>Respond to incidents and critical situations in a calm, problem-solving manner.</li>
<li>Conduct regular and random patrols around the business and perimeter.</li>
<li>Working environments and conditions may vary by location.</li></ul><p><b>
Minimum Requirements:</b>
</p><ul><li>Must have at least one year of security experience.</li>
<li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li></ul><p><b>
Why Join Us:</b>
</p><ul><li><b>Smart Tools:</b> Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li><b>Career Growth:</b> Get paid training and access to career growth opportunities.</li>
<li><b>Financial Benefits:</b> Participate in our retirement savings plan to invest in your future.</li>
<li><b>Exclusive Perks:</b> Enjoy discounts on top brands and services through our Perks Program.</li></ul><h2 class="jobSectionHeader"><b><br>
Closing</b></h2><p><b>
Allied Universal&reg; is an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
</p><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
</p><h2 class="jobSectionHeader"><b>Requisition ID</b></h2><br>
2026-1565167</div>

Security Officer Tech Site Patrol Overnights

Blue Cross and Blue Shield of Louisiana

<div></div><div><div>We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with Blue Cross.</div><div></div><div>
Residency in or relocation to Louisiana is preferred for all positions.</div><div></div><div><b>
POSITION PURPOSE</b></div><div></div><div>
The Behavioral Health Coordinator provides administrative support throughout Louisiana Blue&rsquo;s behavioral health authorization process. This includes answering phone calls routed to Behavioral Health Utilization Management, monitoring work queues within Epic, Enterprise Workflow, and fax systems. Authorized to enter specific types of authorizations and will call members and providers to obtain additional information for requests and to notify of approvals. Will provide other types of non-clinical support to the Behavioral Health Department.</div><div></div><div><b>
How You Contribute to the Company&rsquo;s Mission In This Role</b></div><ul><li>
Answers incoming phone calls regarding authorization requests and initiates processing of the request or routes to appropriate Utilization Review staff. Provides member/provider notification of authorization approvals and guidance for non-clinical questions regarding authorizations, such as where to locate the pre-authorization form on Blue Cross Blue Shield of Louisiana&rsquo;s website and assists with provider requests for emailing or faxing the pre-authorization form.</li><li>
Assists with collection of data and enters pre-authorizations in Epic or other data systems under the supervision of appropriately licensed health professionals. This may include demographic information (e.g. patient&rsquo;s name, date of birth, ordering physician, where services are to be performed, date of service, etc.) Approves services based on set criteria where no clinical judgment is required.</li><li>
Assists with the preparation and distribution of written notifications for authorization decisions made by the Behavioral Health Department. Reviews correspondence for errors prior to sending.</li><li>
Assists with timely processing and distribution of incoming faxes, emails and phone requests for behavioral health authorizations. This includes US postal mail delivery, external faxes, personal delivery, internal emails, and web-based portals.</li><li>
Research databases and systems such as Acuity, VNET, QNXT, Facets, Epic, and other systems to determine if incoming requests are duplications of existing authorizations or new requests, forwarding misrouted request to the appropriate departments, and initiating workflow to the appropriate persons within the department</li><li>
Appropriate labeling and identifying time/date of receipt of authorization requests along with the processing priority (standard or expedited) for each incoming request</li><li>
Assists with the routine review of daily error reports to identify and correct data entry errors.</li><li>
Other duties as assigned</li></ul><div></div><div><b>
Required Qualifications</b></div><ul><li>
High school diploma or equivalent</li><li>
1 year of customer service or medical office experience required</li><li>
Proficient in Microsoft Office Suite (Excel, Word, Power Point, etc.)</li><li>
Highly organized and efficient with strong attention to detail</li><li>
Ability to multitask and prioritize in a fast-paced, ever-evolving environment</li><li>
Excellent verbal and written communication skills</li><li>
Ability to interact effectively with all levels of staff</li></ul><div></div><div><b>
Preferred Qualifications</b></div><ul><li>
Previous experience in a healthcare or insurance setting</li><li>
Medical terminology knowledge</li><li>
Previous experience dealing with utilization management</li><li>
Ability to type minimum of 40 WPM</li></ul><div></div><div><i>
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions</i></div><ul><li>
Perform other job-related duties as assigned, within your scope of responsibilities.</li><li>
Job duties are performed in a normal and clean office environment with normal noise levels.</li><li>
Work is predominately done while standing or sitting.</li><li>
The ability to comprehend, document, calculate, visualize, and analyze are required.</li></ul><div></div><div><b>
An Equal Opportunity Employer</b></div><div></div><div><b>
All BCBSLA EMPLOYEES please apply through Workday Careers.</b></div><div>
PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI)</div><div></div><div><b>
Additional Information</b></div><div>
Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the &quot;My Applications&quot; section in the Candidate Home section of your Workday account.</div><div></div><div>
If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact <div>recruiting@bcbsla.com</div> for assistance.</div><div></div><div>
In support of our mission to improve the health and lives of Louisianians, Blue Cross encourages the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free.</div><div></div><div><i>
Blue Cross and Blue Shield of Louisiana performs background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.</i></div><div></div><div><i>
Additionally, Blue Cross and Blue Shield of Louisiana is a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.</i></div></div>

Behavioral Health Coordinator

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