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customer service representative Jobs in Ghaziabad India

customer service representative

e commerce ( ghaziabad) Jobs in Ghaziabad India

e commerce ( ghaziabad)

export planner

legal advocate

Arihant Publications India Limited

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 As an Operations intern at Arihant Publications, you will have the opportunity to gain hands-on experience in the publishing industry while working with a dynamic and innovative team. Your role will involve supporting various operations functions and contributing to the overall success of the company.
 
 
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 Assist in managing daily operations tasks and ensuring smooth workflow.
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 Utilize MS-Office and MS-Excel to organize and analyze data for reporting purposes.
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 Communicate effectively with team members and external partners, showcasing your English proficiency (both written and spoken).
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 You will be required to respond to customers through calls, mails and messages.
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 Collaborate with different departments to streamline processes and implement improvements.
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 Take on additional responsibilities as needed to support the operations team and achieve organizational objectives.
 
 
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 This internship is perfect for someone looking to enhance their skills in operations management and make a meaningful impact in the publishing industry. If you are a proactive and detail-oriented individual with a passion for operations, we want to hear from you! Apply now to join our team at Arihant Publications.
 
 
 About Company: Success and nothing less isn't just a statement or a punchline. It's a promise that lies at the core of Arihant and its trials. Over the last two decades, we have been relentlessly in pursuit of the most appropriate and deemed-fit content for your exam needs. With a single Vision to produce accountable, balanced, innovative, and right content for every sphere of education, Arihant currently is India's leading publisher.
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Operations Internship in Delhi, Ghaziabad, Noida

RST ECOENERGY PRIVATE LIMITED

<div>
 
 Key Responsibilities
 
 
 
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 Design mechanical and motor systems.
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 Develop embedded code using Raspberry Pi, Jetson Nano, and microcontrollers.
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 Build and integrate robotics and control systems.
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 Implement sensor fusion and perception systems.
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 Understand and work with electronics and PCB designs.
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 Prototype systems and support field deployment.
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 Maintain documentation and follow defined processes
 
 
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 About Company: RST Ecoenergy Private Limited is an innovative startup specializing in the manufacturing of high-quality LED Lights and solar products, Defence-Tech, along with electronics PCB designing and development. RST focuses on providing innovative and efficient Lighting Solutions for various sectors. RST specially manufactures some special lights for defence, Inflatable Tower Light, Remote Area Portable Lights, IR Illuminator, Pneumatic Tower Light,and Motorised Revolving Search Light for Watch Tower and Marine. We're proud to be an ISO 9001:2015 certified, MSME ZED unit, and recognized as a startup by the Government of India and UP. Our products are sold across India. Our commitment to excellence is reflected in our partnerships with leading companies. The entire range of products is made in India with high quality and ensures compliance with international quality standards
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Mechatronics Engineer in Ghaziabad

Dabur India Limited

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 Handling complete Supply chain of Exports for Raw Material &amp; Finished goods. Managing end-to-end export operations.
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 Compliance and accuracy
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 Co-ordination with factories/procurement team/ supply chain team for raw material &amp; FG for on time Production/dispatch
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 Ensuring proper packaging/labelling with compliance to the rules &amp; regulation of the respective country
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 Independently handling Freight forwarding for the shipments related to ancillary unit of Dabur i.e. Dubai, Egypt etc.
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 Arrangement of containers &amp; their stuffing at factory/port
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 Handling shipment clearance &amp; all issue related to excise/customs.
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 Final checking of pre/post shipment documents for custom/buyer/bank purpose.
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 Co-ordination with inspection agency like SGS &amp; EIA for the clearance of shipment &amp; approval of sample
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 Ensuring timely dispatch of shipment, documents to buyer/bank &amp; inspection agencies
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 Maintaining MIS regarding the shipments
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 Resolving queries received from ancillary unit/Marketing team on day-to-day basis
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 Skills &amp; Capabilities
 
 
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 Inter-personal communication
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 Result orientation
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 Ownership &amp; accountability in the job
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 Team player. IT savvy/ SAP knowledge is must.
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 Analytical ability
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 Communication &amp; presentation skills
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 Education &amp; experience
 
 
 
 MBA or PGDBM from reputed college / university. (Preferential: UG in Business Administration &amp; MBA/PGD in International Business / Supply Chain Management Stream) with 6-9 years of experience of relevant industry.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Equal Opportunity Employer
 
 
 
 
 As a multi-category organization which caters to a wide range of customers across geographies; we believe a diverse workforce is an essential asset to cater to the business environment we operate in.
 
 
 As an equal opportunity employer, We at Dabur don't support and accept any kind of discrimination on the ground of colour, race, age, gender, religion, nationality, marital status, sexual orientation, etc. We promote and practice equal opportunities for every member of the Dabur family.
 
 
 
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Export Planner

Naukripay group

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 Mail:- info@naukripay.com
 
 
 
 e-commerce job description outlines responsibilities for managing online sales, focusing on website optimization, digital marketing (SEO, PPC, Email), product listings, inventory, customer experience, and sales analysis to drive revenue growth, involving tasks like creating content, running campaigns, monitoring trends, and coordinating with teams (marketing, logistics, design) to ensure smooth operations and a seamless user journey from browsing to purchase. Key elements include driving traffic, improving conversion rates, managing platforms, and reporting on performance metrics.
 
 Common Roles &amp; ResponsibilitiesWebsite Management: Updating content, managing product listings, ensuring site functionality, optimizing user experience (UX).Digital Marketing: Executing SEO, PPC, email, and social media campaigns; keyword research; analyzing campaign performance.Sales &amp; Strategy: Developing online sales strategies, analyzing sales data/trends, implementing promotions, managing online inventory.Customer Focus: Handling customer inquiries, resolving issues, ensuring timely order fulfillment with logistics.Collaboration: Working with product, design, sales, and IT teams for content, functionality, and campaigns. Key Skills &amp; RequirementsDigital Marketing (SEO, SEM, Social Media).Data Analysis (Google Analytics, sales metrics).Platform Management (e.commerce platforms like Shopify, Magento).Content Creation &amp; Management.Strong Communication &amp; Problem-Solving. Job Description Structure (Example)About Us: Brief company intro, culture, mission.Job Summary: Role overview (e..g., "manage online sales, enhance UX, drive revenue").Responsibilities: Bulleted list of key duties (e.g., "Optimize product pages," "Execute digital campaigns").Qualifications: Required skills, experience, education.What We Offer: Benefits, work environment.
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E Commerce ( Ghaziabad)

Concentrix

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 Essential Functions/Core Responsibilities
 
 
 
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 Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)
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 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
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 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
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 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
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 Maintain basic knowledge of client products and/or services
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 Prepare complete and accurate work including appropriately notating accounts as required
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 Participate in activities designed to improve customer satisfaction and business performance
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 Offer additional products and/or services
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 Track, document and retrieve information in call tracking database
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 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
 
 
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 In case you are selected for a Content Moderator role, please note that:
 
 
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 The nature of the job will include accessing explicit content that includes text, picture, video etc.
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 It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.
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 It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client&rsquo;s terms of service
 
 
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 Candidate Profile
 
 
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 Graduate / Undergraduate in any discipline (may vary basis the job requirement)
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 0 to 3 years of relevant experience
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 Courteous with strong customer service orientation
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 Strong computer navigation skills and PC Knowledge
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 Ability to effectively communicate, both written and verbally
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 Dependable with strong attention to detail
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 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
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 Tolerance for repetitive work in a fast-paced, high production work environment
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 Ability to work as a team member, as well as independently
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 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
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 Ability to rotate shifts, as needed
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 Based on location and/or program, additional experience/skills may be required
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 Job requirements may vary by country and will not contravene any local laws
 
 
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 Career Framework Role
 
 
 Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
 
 
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 Ability to effectively communicate, both written and verbally
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 Listen attentively to customer needs and concerns; demonstrate empathy
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 Clarify customer requirements; probe for and confirm understanding of requirements or problem
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 Confirm customer understanding of the solution and provide additional customer education as needed
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 Ability to learn including strong problem-solving skills
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 Demonstrate strong probing and problem-solving skills
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 Should be able to handle complex queries
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 Should be able to resolve customer queries independently
 
 
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 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 
 
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
 
 
 NOTICE: Recruitment Fraud Alert
 
 
 
 Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.
 
 
 
 
 Learn more:
 
 
 https://www.concentrix.com/scam-warning/
 
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Customer Service Representative

<div>
 
 
 
 Job Description
 
 
 
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 Design, develop and execute short term, mid-term and long-term strategy &amp; tactics for packaging materials
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 Cost Negotiations and execution
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 Inventory Management &amp; Control
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 Material Planning &amp; Delivery
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 Team Management &amp; Leadership
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 Adopt ESG practices in sourcing &amp; ensure all vendor partners are aligned with sustainability goals (execute sustainability in suppliers end)
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 Interfaces departments; &bull; Packaging Development &bull; Supply Chain &bull; Manufacturing &bull; Finance &amp; Accounts &bull; Marketing &bull; International Business Team &bull; R&amp;D &bull; CQA &bull; Plant Teams &bull; Regulatory
 
 
 
 
 
 
 
 Skills &amp; Capabilities
 
 
 
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 Savings vs Budget
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 Savings vs Market (Marked to Market)
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 OTIF (On-Time In-Full delivery) Score
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 Inventory Management (# days of inventory)
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 Progress against identified Cost Saving as well as other Initiatives
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 Quality Management / Supplier Coordination
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 New Products Development
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 Implement best in class IT/digital initiatives in packaging material buying portfolio
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 Experience and education
 
 
 
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 Post Graduate Diploma in Packaging from IIP (Indian Institute of Packaging).
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 10+ years of experience of Rigid Plastics &bull; Flexible Packaging (Lami-tubes, Laminates, Sleeves, Juice Laminates) &bull; Paper Based PM (CBB, Mono Cartons, Labels) &bull; Glass Bottles and other metal based PM.
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 </ul>
 
 
 
 
 
 
 
 
 
 Equal Opportunity Employer
 
 
 
 
 As a multi-category organization which caters to a wide range of customers across geographies; we believe a diverse workforce is an essential asset to cater to the business environment we operate in.
 
 
 As an equal opportunity employer, We at Dabur don't support and accept any kind of discrimination on the ground of colour, race, age, gender, religion, nationality, marital status, sexual orientation, etc. We promote and practice equal opportunities for every member of the Dabur family.
 
 
 
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Purchase Manager – Packaging Material

Deutsche Bahn

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 Deutsche Bahn International Operations GmbH is a part of the DB group, a world-leading global railway company with an extensive organization in Germany and projects around the world. Our company offers a technically sophisticated and customized infrastructure, mobility and transport solutions. We acquire, initiate and manage rail operations and maintenance projects outside Europe. We are looking for transport and mobility enthusiasts and entrepreneurs with long-standing experience in railway operations and projects in India or worldwide.
 
 
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 Responsible for all Transport Operation (Bus &amp; Cab).
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 Responsible for all Transport Billing Data.
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 Responsible for Transport Compliance.
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 Responsible for Routing, Billing and various tracking activity like call support to company executive, drivers and emergency management.
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 Responsible for Preparation, Distribution and Manage trip sheet for cab driver.
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 Being the first point of contact for all Employees and Vendors.
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 Responsible for security arrangements for transport.
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 Arrange the induction and training off all new security member.
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 Regular liaising with the delivery manager to ensure a smooth running of both departments.
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 Develop and nurturing relationships with employees.
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 Maintain accurate administrative records.
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 Need to Handle Transport helpdesk mails.
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 Arranging bus routes pick up and drop routes.
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 Checking Cab and Driver compliance and preparation of Cab and Driver fitness checklist.
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 Preparation of Roster Shift for site supervisors.
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 Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
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 Prepare agendas and decide, such as coordinating catering for luncheons, for committee, board and other meetings. Share the MOM with all.
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 Provide clerical support to other departments.
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 Make travel arrangements.
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 Making project break up amount and share with projects for charge back.
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 Making ACIS, BSV &amp;FS file transport and send to finance team for vendor payment, solve the finance team query.
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 Making GPS report.
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 Making all kinds of daily reports
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 Making data for audit requirement
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 Experience in dealing with confidential information, and demonstrated capacity to maintain confidentiality and professional standards of behavior in difficult and sensitive circumstances
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 Well-developed liaison skills, including excellent communication skills with a range of public, private and stakeholders
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 Excellent time management skills including working to deadlines, always attending to detail
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 Demonstrated writing skills and advanced MS Office skills
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 A proactive, collaborative mindset and demonstrated capacity to work independently and within a team environment.
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 Very good command of both Hindi and English
 
 
 
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 RGANISATION
 
 
 OSITION
 
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Admin Executive

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