information systems supervisor Jobs in Egypt

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assistant information technology manager Jobs in Egypt

assistant information technology manager

information technology

Four Seasons

<div><p><b>About Four Seasons:
</b></p><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
<br>
<br>
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
</p><p></p><p><b>About the location:
</b></p>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza&rsquo;s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
<p></p><p><b>Assistant Information Technology Manager
</b></p><p></p><p>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Assistant Information Technology Manager who shares our passion for excellence and is enthusiastic about creating the ultimate experience.<br>
</p><p></p><div><p><b>About The Role<br>
</b></p></div><p></p><div><p>Assistant Information Technology Manager who shares our passion for excellence and is enthusiastic about creating the ultimate experience.<br>
</p></div><p></p><div><p><b>What You Will Do<br>
</b></p></div><p></p><div><p>Maintain harmonious and professional relationships with all departments and the Home Office. &middot; Comply with and enforce Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as outlined in EmPact. &middot; Must have strong interpersonal skills and be able to relate to all levels of staff. &middot; Must be able to assist hotel guests with technical requirements and issues. &middot; Must be able to provide high levels of service and support to admin users as per the contracted Service Level Agreement. &middot; Assist in other areas of the accounting office as needed.
</p><p>Product Functions &middot; Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX, and Food &amp; Beverage Point of Sales computer systems are available twenty-four (24) hours per day. &middot; Establish and maintain user procedures and hardware familiarization for all systems. &middot; Provide administration services, to include: contribution to technology capital and operating budgets. &middot; Provide Systems Administration, including maintaining user/group accounts, user configuration, troubleshooting access problems, and completion of on-site documentation. &middot; Assist in Server infrastructure management, performance monitoring, Operating System upgrades, and troubleshooting. &middot; Ensure effective support for other systems, including back office, sales and catering, and human resources applications, and any other systems at the property. &middot; Provide system support services, including service outage diagnosis, troubleshooting, and restoration of service, and virus protection management. &middot; Maintain and promote Four Seasons' core technology standards as outlined in the Four Seasons IT Core Standards. &middot; Assist in the coordination of new acquisitions and major projects as required. &middot; Participate in property-level, corporate-initiated technology implementations. &middot; Good knowledge and support for Desktop OS and applications, including patches. &middot; Provide direct guest support and quality support to function rooms and conference services. &middot; Administer Lotus Notes, connection to global VPN, and other communication tools. &middot; Assist in the process of systems backup and recovery procedures. &middot; Assist in the management of third-party vendors. &middot; Provide 24 / 7 support for mission-critical systems. &middot; Assist with network support and security of the hotel network, and Active Directory maintenance.
</p><p>Server Infrastructure maintenance, Network Infrastructure maintenance &ndash; wired &amp; wireless, Network protection and failover tools implementation (Firewall, web security, multi-homing devices, etc). &middot; Perform any additional duties as assigned by the Director of Finance/Assistant Director of Finance or Director of IT.
</p><p>Profit Functions &middot; Recommend new applications as requested by hotels to streamline business processes. &middot; Implement technology &ldquo;best practices&rdquo;. &middot; Provide HSIA Guest and Customer support when no contract with third parties exists.<br>
</p></div><p></p><div><p><b>What You Bring
</b></p></div><div><p>Have college degree, preferably specializing in management or equivalent experience, is required.
</p></div><div><p>Know about Rooms &amp; Front Office, labor control, merchandising, and accounting.
</p></div><div><p>Have the ability to operate computer equipment and other Rooms &amp; Front Office computer systems.
</p></div><div><p>Have reading, writing, and oral proficiency in the English language.
</p></div><div><p>2+ years of previous experience in a similar role in five-star luxury hotels<br>
</p></div><p></p><div><p><b>What We Offer
</b></p></div><div><p>Competitive Salary, wages, and a comprehensive benefits package
</p></div><div><p>Excellent Training and Development opportunities
</p></div><div><p>Complimentary Dry Cleaning for Employee Uniforms
</p></div><div><p>Complimentary Employee Meals
</p></div><div><p>Complimentary stays at FS properties (based on availability), with discounted meals.
</p></div><div><p>Dental and medical/disability/life insurance
</p></div><div><p>Retirement benefits/pension
</p></div><div><p>Employee service awards
</p></div><div><p>Annual employee party/social and sporting events<br>
</p></div><p></p><div><p><b>Schedule &amp; Hours
</b></p></div><div><p>Full-time&ndash;Time Job with 5 working days a week.</p></div></div><p></p>

Assistant Information Technology Manager

Hikma Pharmaceuticals

<p></p><div><div><div><div><div><div><div>Description:
<p><b>Key Responsibilities:</b></p>
<ul>
<li>Incident Management:</li>
</ul><ul><li><div><ul><li><div><ul><li>Act as the first point of contact for users experiencing technical issues related to hardware, software, or network services.</li>
<li>Log, categorize, prioritize, and resolve incoming service desk tickets, providing timely updates and ensuring customer satisfaction.</li>
<li>Perform basic troubleshooting, provide guidance, and escalate unresolved issues to the appropriate teams.</li>
</ul></div></li></ul></div></li></ul><ul><li>Technical Support:</li>
<li><ul><li>Provide support for end-user hardware (laptops, desktops, IPADs), operating systems (Windows, macOS), and applications (Microsoft Office, email clients, etc.).</li>
<li>Troubleshoot and resolve technical issues related to networking, connectivity, printing, Active Directory, and other IT systems.</li>
<li>Support IT onboarding for new hires, including setting up workstations, configuring software, and providing training.</li>
</ul></li></ul><ul><li>System Administration Support:</li>
<li><ul><li>Assist in system monitoring, patch management, and maintenance of IT systems.</li>
<li>Support account creation, permissions management, and password resets via Active Directory, Office 365, or other identity management platforms.</li>
</ul></li></ul><ul><li>Documentation &amp; Knowledge Base:</li>
<li><ul><li>Maintain and update the IT knowledge base and documentation to ensure efficient problem-solving and self-service options for users.</li>
<li>Document recurring issues and resolutions for future reference and training purposes.</li>
</ul></li></ul><ul><li>Customer Service Excellence:</li>
<li><ul><li>Communicate effectively and professionally with end users, ensuring that service level agreements (SLAs) are met.</li>
<li>Provide clear, step-by-step instructions and guidance to users to resolve issues independently.</li>
</ul></li></ul><ul><li>Hardware &amp; Software Management:</li>
<li><ul><li>Assist in the deployment of hardware and software updates and upgrades.</li>
<li>Ensure all IT assets (laptops, desktops, printers, etc.) are inventoried and tracked accurately.</li>
</ul></li></ul><ul><li>Collaboration and Escalation:</li>
<li><ul><li>Collaborate with other IT teams (networking, systems, security) to address more complex issues or to deploy large-scale projects.</li>
<li>Escalate critical incidents and problems to senior IT staff or vendors when needed.</li>
</ul></li>
</ul><p><b>Required Qualifications:</b></p>
<ul>
<li>Experience: 1:3 years of experience in an IT support or service desk role, preferably in a corporate or enterprise environment.</li>
</ul><ul><li>Technical Skills:</li>
<li><ul><li>Proficient in troubleshooting hardware and software issues for desktops, laptops, printers, and mobile devices.</li>
<li>Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook, etc.).</li>
<li>Familiarity with operating systems such as Windows 10/11, macOS.</li>
<li>Understanding of networking principles (TCP/IP, DNS, DHCP, etc.).</li>
<li>Experience with Active Directory, Office 365, and other IT service management tools.</li>
</ul></li></ul><ul><li>Certifications (Preferred but not required):</li>
<li><ul><li>ITIL Foundation Certification or other IT service management certifications.</li>
<li>CompTIA A+ or equivalent technical support certification.</li>
<li>Microsoft Certified: Microsoft 365 certifications are a plus.</li>
</ul></li></ul><ul><li>Problem-Solving Skills:</li>
<li><ul><li>Strong analytical skills with the ability to troubleshoot and resolve complex technical issues.</li>
<li>Excellent organizational and time-management skills, with the ability to handle multiple tasks simultaneously.</li>
</ul></li></ul><ul><li>Communication Skills:</li>
<li><ul><li>Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.</li>
<li>Excellent customer service skills with a patient and empathetic approach.</li>
</ul></li></ul><ul><li>Attention to Detail:</li>
<li><ul><li>Ability to maintain high standards of quality and attention to detail while working under pressure.</li>
</ul></li></ul></div></div></div></div><div><div><div><div>Location:
EG</div></div></div></div></div></div></div><p></p>

Information Technology Help Disk

Deloitte

<div><div><div><b>Location
</b></div><p>Cairo
</p></div><div><div><div><p><b>About Deloitte:</b> When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award</p><p><b>
Our Purpose</b></p><p>
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most&mdash;for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p><p>
Our shared values guide the way we behave to make a positive, enduring impact:</p><ul><li>
Lead the way</li><li>
Serve with integrity</li><li>
Take care of each other</li><li>
Foster inclusion</li><li>
Collaborate for measurable impact</li></ul><p>
During your tenure as an IT Helpdesk Engineer in IT, you will demonstrate and develop your capabilities in the following areas:</p><ul><li>
Provide first and second level support to end users</li><li>
Escalate appropriate issues within the team as necessary</li><li>
Ensure adherence to service level agreements</li><li>
Perform housekeeping and network maintenance activities</li><li>
Deploy new PC's, laptops, software and peripheral equipment</li><li>
Research technical solutions in department specific applications</li><li>
Remain courteous and patient with end users</li><li>
Work as part of a team to consistently achieve team targets</li></ul><p><b>
Leadership Capabilities:</b></p><p></p><ul><li>
Builds own understanding of our purpose and values; explores opportunities for impact.</li><li>
Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li><li>
Understands expectations and demonstrates personal accountability for keeping performance on track.</li><li>
Actively focuses on developing effective communication and relationship-building skills.</li><li>
Understands how their daily work contributes to the priorities of the team and the business</li></ul><p><b>
Qualifications:</b></p><ul><li>
Bachelor's degree or diploma in computer science, information systems, engineering or a related field (or an equivalent combination of education and experience)</li><li>
Experience working in a similar role as either IT support or on a service desk/help desk is advantageous</li><li>
The potential candidate should be self-motivated with an ability to survive in a progressive IT environment, along with the flexibility to adapt to new technologies</li><li>
Have a good understanding of Laptops, Printers, Microsoft technologies and Service desk systems</li><li>
Excellent customer service, interpersonal, communication and organizational skills and the ability to multi-task are essential</li><li>
Ability to work under pressure and meet critical deadlines</li></ul></div></div></div></div>

Associate | Information Technology | IT Helpdesk Engineer | Egypt

The British School

<p>can work for an information technology company that other individuals or businesses use to manage their web and software needs, or as part of an in-house IT department at a larger company to maintain internet connectivity, back up information and troubleshoot glitches and other problems. They work remotely to guide clients through the process of re-setting routers and resolving gateway issues and may also visit clients in the field to inspect, repair and replace hardware. IT Specialists also audit system behavior and monitor firewalls to protect sensitive information and uphold cybersecurity protocols.</p><p>experiace 2 years</p><p><b>IT Specialist skills and qualifications</b></p><p>An effective IT Specialist uses a variety of soft skills, technical skills and industry knowledge to provide the most effienct and comprehensive support they can. These skills include:</p><ul><li>Working knowledge of relevant operating systems, software and programming</li><li>Excellent problem-solving and critical thinking skills</li><li>Keen attention to detail</li><li>Good organization, time management and prioritization</li><li>Efficient troubleshooting abilities</li><li>Effective communication skills, including speaking, writing and active listening</li><li>Great customer service and interpersonal skills</li></ul><p>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;</p>

IT Specialist

Concentrix

<div><div><div><p><b>Information Technology
</b></p></div><div><div><div><b>Location</b></div>
<div>Giza, Egypt</div></div></div><div></div><div><div><br>
</div><p>Job Title:</p>
Technical I, IT Operations<p>
Job Description</p>
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>
<br>
The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>
<br>
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today&rsquo;s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>
<br>
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as &quot;World's Best Workplaces,&quot; &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<br>
<br>
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>
<br>
Join us and be part of this journey towards greater opportunities and brighter futures.<div>
As part of our team you will report to our Manager in IT Operations.</div><p><b>
Responsibilities:</b></p><ul><li><div>
Mount and install switches in the IDF and patching the stations.</div></li><li><div>
Perform hardware and software upgrades to peripheral equipment</div></li><li><div>
Attend to break/fix engagement as needed by Situation Management for technology-related problems and issues received from both internal and external clients</div></li><li><div>
Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system</div></li><li><div>
Perform site maintenance and safety checks of assigned equipment</div></li><li><div>
Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering</div></li><li><div>
Spend between 60% - 70 % of time clearing trouble tickets and work orders promptly.</div></li><li><div>
Make necessary independent decisions to correct errors or discrepancies in trouble tickets.</div></li></ul><p><b>
Qualifications:</b></p><ul><li><div>
1+ year of experience working in a call center</div></li><li><div>
CCNA, MCSA, SCCM, BigFix Certifications</div></li><li><div>
Fluency in English</div></li><li><div>
Bachelor's degree in Information Technology, Computer Science, or a related field is a must</div></li></ul><p>
Location:</p>
EGY Cairo Egypt-Smart Village Building B2110<p>
Language Requirements:</p><p>
Time Type:</p>
Full time2025-09-30<p><b>
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div></div></div><div></div>

Technical I, IT Operations

Accor

<div><b>Company Description</b><p><b><br>
Nomaris, a Morgans Originals Hotel</b></p><p>
Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know - connecting people to the city, the culture and the moment.</p><b><br>
Job Description</b><p><br>
The Technology Manager is responsible for planning, implementing, and maintaining all technology systems and infrastructure to support hotel operations and guest experiences. This role is key during the pre-opening phase to establish robust IT frameworks, select vendors, and build a capable technology team aligned with Ennismore&rsquo;s standards.</p><p><b>
Pre-Opening:</b></p><p>
Develop and implement IT strategies and infrastructure plans to support operational readiness and brand standards.</p><p>
Coordinate the selection, installation, and testing of hardware, software, networking, and telecommunications systems.</p><p>
Collaborate with vendors and internal teams to ensure integration of property management systems (PMS), point of sale (POS), security systems, and guest Wi-Fi.</p><p>
Lead recruitment and training of the IT team to ensure readiness for launch.</p><p>
Establish IT policies, procedures, and security protocols aligned with corporate and local compliance requirements.</p><p>
Oversee data migration and system testing prior to opening.</p><p></p><p><b><br>
Operational:</b></p><p>
Manage day-to-day IT operations, including network administration, hardware/software maintenance, and helpdesk support.</p><p>
Monitor system performance, troubleshoot issues, and coordinate timely resolutions to minimize downtime.</p><p>
Ensure cybersecurity measures are in place and regularly updated to protect data integrity and privacy.</p><p>
Maintain relationships with technology vendors, service providers, and contractors.</p><p>
Provide training and support to hotel staff on technology use and best practices.</p><p>
Oversee technology budgeting, procurement, and asset management.</p><p></p><p><b><br>
Team Leadership:</b></p><p>
Lead, mentor, and develop the IT team to deliver effective, customer-focused technology services.</p><p>
Conduct regular training and performance reviews.</p><p>
Additional Responsibilities:</p><p>
Perform all other duties and tasks as assigned by the leadership team.</p><p>
Prepare IT reports and updates for management and corporate stakeholders.</p><p></p><b><br>
Qualifications</b><br>
<ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>
Minimum 5 years&rsquo; experience in IT management, preferably in hospitality or related industries.</li><li>
Strong knowledge of network infrastructure, PMS, POS, and cybersecurity best practices.</li><li>
Excellent problem-solving, communication, and leadership skills.</li><li>
Ability to work flexible hours, including during emergencies or system upgrades.</li></ul><br>
<b>
Additional Information</b><p><b><br>
What&rsquo;s In It for You</b></p><ul><li>
Lots of opportunity to progress and switch it up as part of a global family of brands.</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li></ul></div>

IT Manager

<div><div><div><p><b>Information Technology
</b></p></div><div><div><div><b>Location</b></div>
<div>Cairo, Egypt</div></div></div><div></div><div><div><br>
</div><p>Job Title:</p>
Technical I, IT Operations<p>
Job Description</p>
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>
<br>
The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>
<br>
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today&rsquo;s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>
<br>
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as &quot;World's Best Workplaces,&quot; &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<br>
<br>
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>
<br>
Join us and be part of this journey towards greater opportunities and brighter futures.<div>
As part of our team you will report to our Manager in IT Operations.</div><p><b>
Key Duties and Responsibilities:</b></p><ul><li><div>
Mount and install switches in the IDF and patching the stations.</div></li><li><div>
Perform hardware and software upgrades to peripheral equipment</div></li><li><div>
Attend to break/fix engagement as needed by Situation Management for technology-related problems and issues received from both internal and external clients</div></li><li><div>
Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system</div></li><li><div>
Perform site maintenance and safety checks of assigned equipment</div></li><li><div>
Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering</div></li><li><div>
Spend between 60% - 70 % of time clearing trouble tickets and work orders promptly.</div></li><li><div>
Make necessary independent decisions to correct errors or discrepancies in trouble tickets.</div></li></ul><p><b>
Qualifications:</b></p><ul><li><div>
1+ year of experience working in a call center</div></li><li><div>
CCNA, MCSA, SCCM, BigFix Certifications</div></li><li><div>
Fluency in English</div></li><li><div>
Bachelor's degree in Information Technology, Computer Science, or a related field is desired</div></li></ul><p>
Location:</p>
EGY Cairo - Samco Building, Chill out Midor complex, 90 North street<p>
Language Requirements:</p><p>
Time Type:</p>
Full time2025-09-30<p><b>
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div></div></div><div></div>

Explore 1446+ Information technology in Egypt this September. Find roles across top companies and apply now to boost your career.

1446 information technology jobs IN Egypt

Assistant Information Technology Manager

Information Technology Help Disk

Associate | Information Technology | IT Helpdesk Engineer | Egypt

IT Specialist

Technical I, IT Operations

IT Manager

Technical I, IT Operations