itsm developer

assistant it manager

cyber security

group head of it

it specialist

information technology

University of Doha for Science & Technology

<div>
 
 
 Overview
 
 
 
 
 University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university houses 5 colleges: The College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, in addition to specialized training centers for individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students&rsquo; skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally.
 
 
 With more than 700 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students&rsquo; skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar&rsquo;s National Vision 2030 a reality.
 
 
 Our eligible employees enjoy competitive compensation and benefits, in accordance with applicable UDST policies. These benefits include:
 
 
 <ul>
 <li>
 Generous academic annual leave
 </li>
 <li>
 Tax free salary
 </li>
 <li>
 Fully furnished upmarket accommodation (inclusive of utilities: water &amp; electricity)
 </li>
 <li>
 Annual flights for spouse and 3 children (up to 18 years old)
 </li>
 <li>
 Children&rsquo;s education allowance
 </li>
 <li>
 Relocation/Shipping allowance
 </li>
 <li>
 Professional development opportunities
 </li>
 <li>
 International health insurance
 </li>
 <li>
 In-house immigration services (to help you through the residency process)
 </li>
 <li>
 Full access to our recreational facilities
 </li>
 <li>
 Research and professional development support
 
 
 </li>
 </ul>
 The College of Computing and Information Technology invites applications for the position Assistant/ Associate Professor in Information Technology. Exceptional candidates at the rank of Full Professor would also be considered.
 
 
 
 
 Responsibilities
 
 
 
 
 The primary role of the faculty members at the College of Computing and IT is to promote high-quality innovative learning, applied research, and service. Besides, he/she should collaborate with the Head of Department, Dean, and the colleagues to achieve the college's mission, mentor junior colleagues, and teaching assistants, and support the department and the college with several administrative and academic services.
 
 
 Reporting to the Department Head, the successful candidate will be responsible for the development, delivery and evaluation of a broad range of courses. Particular areas of interest include Computer Systems, Network Systems and Administration, SDN, Cloud and Edge Computing; but candidates with strong expertise in other related areas will also be considered.
 
 
 Other duties include evaluation of student progress and management of resources of the learning environment. The successful candidate will liaise with industry and other educational institutions; participate in industry advisory committees and coordinate, manage and control projects within the specified program area. Faculty members will keep course portfolio documents required for accreditation processes and engage in instructional development/improvement plans. All employees are expected to contribute to professional and community life within the university and beyond.
 
 
 
 
 Qualifications
 
 
 
 
 
 Education and Experience Requirements
 
 
 
 Faculty members will be placed in the appropriate rank based on their education and experience (academic and/or industry). The broad criteria are provided below.
 
 
 
 Education
 
 
 
 PhD in a computing field such as Computer Science, Computer Engineering, Information Technology, or closely related field from an internationally recognized university with an undergraduate degree from an accredited university.
 
 
 
 For Assistant Professor
 
 
 
 
 
 Experience
 
 
 
 
 <ul>
 <li>
 A minimum of 3 years teaching experience in a post-secondary, adult training or industry training environment, along with preferably 3 years of employment experience as a practitioner/professional within the relevant discipline.
 </li>
 <li>
 A distinguished research record and international reputation evidenced by high quality publications in top tier journals.
 </li>
 <li>
 Excellent record of supervising high caliber research students.
 </li>
 <li>
 Demonstrated leadership in building engagement and partnership with the profession and industry.
 
 
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 
 
 <ul>
 <li>
 Professional Certifications in Computing and Information Technology.
 </li>
 <li>
 Diploma in Education (e.g. Post-secondary Education, Adult Education or Vocational Education) is preferred.
 </li>
 <li>
 6+ years of employment experience as a practitioner/professional within the relevant discipline.
 </li>
 <li>
 Teaching experience in post-secondary, adult training, or industry training environment.
 </li>
 <li>
 Experience in leadership and innovation in technology-based projects.
 
 
 </li>
 </ul>
 
 For Associate Professor
 
 
 
 
 
 Experience
 
 
 
 
 <ul>
 <li>
 A minimum of 8 years teaching experience in a post-secondary, adult training or industry training environment, along with preferably 3 years of employment experience as a practitioner/ professional within the relevant discipline.
 </li>
 <li>
 A distinguished research record and international reputation evidenced by high quality publications in top tier journals.
 </li>
 <li>
 Excellent record of supervising research students.
 </li>
 <li>
 Demonstrated leadership in building engagement and partnership with the profession and industry.
 
 
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 
 
 <ul>
 <li>
 Professional Certifications in Computing and Information Technology.
 </li>
 <li>
 Diploma in Education (e.g. Post-secondary Education, Adult Education or Vocational Education) is preferred.
 </li>
 <li>
 10+ years of employment experience as a practitioner/professional within the relevant discipline.
 </li>
 <li>
 Teaching experience in post-secondary, adult training, or industry training environment.
 </li>
 <li>
 Experience in leadership and innovation in technology-based projects.
 
 
 </li>
 </ul>
 
 
 Other Required Skills:
 
 
 
 
 <ul>
 <li>
 A thorough knowledge and work experience in different areas of Computing and IT systems.
 </li>
 <li>
 Commitment to applied and experiential learning as a pedagogy and a key feature of UDST&rsquo;s mandate.
 </li>
 <li>
 Ability to design, develop, deliver, and evaluate authentic learning experiences and assessments. These should incorporate contemporary tools and resources to maximize content learning in context, and to develop the knowledge, skills, competences and attitudes identified in program outcomes.
 </li>
 <li>
 Digital literacy and demonstrated fluency in technology systems, and an ability to model and facilitate use of current and emerging digital tools to support research and learning.
 </li>
 <li>
 Demonstrated ability to develop technology-enriched learning environments that enable students to be active participants in their own learning.
 </li>
 <li>
 Commitment to the effectiveness, vitality, and self-renewal of the teaching profession through self-driven continuous professional development and life-long learning.
 </li>
 <li>
 Effective oral and written communication skills.
 </li>
 <li>
 Collaborative and collegial spirit and a demonstrated ability to establish rapport with learners, colleagues, sponsor-employers, and members of the community.
 </li>
 <li>
 Ability to initiate applied research projects.
 
 
 </li>
 </ul>
 
 
 How To Apply
 
 
 
 
 Applicants must meet all essential qualifications in order to be shortlisted for the position; other qualifications may be a deciding factor in selection. Qualifications and experience will be assessed through your application, which may include but not be limited to curricula vitae, mock lectures , motivation letter, references, teaching dossiers and sample publications. It is the applicant&rsquo;s responsibility to provide appropriate examples that illustrate how s/he meets each requirement. Failing to do so could result in the application being rejected. We thank all applicants for applying for the role; only those selected for further consideration will be contacted.
</div>

Assistant/Associate Professor Information Technology

Qatar Red Crescent Society (QRCS)

<div>
 
 🎯 Job Purpose
 
 
 Provide technical support to users of IT systems within Qatar Red Crescent Society, ensuring the continuity of devices, applications, and services. The role involves installation, configuration, troubleshooting, and problem diagnosis to enhance efficiency and improve the quality of services delivered.
 
 
 🛠️ Key Responsibilities
 
 <ul>
 <li>
 Deliver technical support to all users through the approved ticketing system, ensuring timely and effective responses.
 </li>
 <li>
 Install and configure applications and software on user devices in line with organizational policies.
 </li>
 <li>
 Maintain and update systems and applications regularly to ensure optimal performance.
 </li>
 <li>
 Train staff on the use of Microsoft 365 and related applications to maximize productivity.
 </li>
 <li>
 Manage user accounts and access permissions in coordination with relevant teams.
 </li>
 <li>
 Diagnose recurring technical issues and propose effective solutions.
 </li>
 <li>
 Coordinate with QRCS offices to provide remote support as needed.
 </li>
 <li>
 Prepare periodic reports on IT support performance and user satisfaction metrics.
 </li>
 </ul>
 
 📚 Qualifications &amp; Requirements
 
 
 Education
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology or a related field.
 </li>
 </ul>
 
 Experience
 
 <ul>
 <li>
 Minimum of
 
 5 years
 
 of hands-on experience in IT support or Helpdesk / Service Desk roles.
 </li>
 </ul>
 
 🛡️ Preferred Certifications
 
 <ul>
 <li>
 
 Microsoft 365 Certified: Fundamentals (MS-900)
 
 </li>
 <li>
 
 Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102)
 
 </li>
 <li>
 
 Microsoft 365 Certified: Teams Administrator Associate
 
 </li>
 <li>
 
 ITIL 4 Foundation
 
 </li>
 <li>
 
 CompTIA IT Support Specialist (or CompTIA A+)
 
 </li>
 </ul>
 
 ⚙️ Technical Competencies
 
 <ul>
 <li>
 
 Microsoft 365 Administration:
 
 Proficiency in managing Exchange Online, Teams, SharePoint, OneDrive, and service integrations.
 </li>
 <li>
 
 Basic Networking:
 
 Solid understanding of TCP/IP, DHCP, DNS, with the ability to diagnose common networking issues.
 </li>
 <li>
 
 Operating Systems:
 
 Strong experience with Windows (Client &amp; Server) and identity management (Active Directory).
 </li>
 <li>
 
 Cybersecurity Awareness:
 
 Understanding of data protection, account security, and identifying common vulnerabilities.
 </li>
 <li>
 
 Devices &amp; Infrastructure:
 
 Knowledge of the specifications of computers, printers, and network components (Switches, Routers, Firewalls), with the ability to
 
 diagnose faults and identify problem sources
 
 , while coordinating with vendors for resolution.
 </li>
 <li>
 
 IT Support Systems:
 
 Hands-on experience with ticketing/helpdesk platforms to ensure proper tracking and KPI reporting.
 </li>
 <li>
 
 Office Applications:
 
 Advanced proficiency with Microsoft Office Suite and integration with enterprise applications.
 </li>
 </ul>
 
 🌐 Language Skills
 
 <ul>
 <li>
 Professional proficiency in
 
 both Arabic and English
 
 , spoken and written, to effectively communicate with internal teams, vendors, and technical references.
 </li>
 </ul>
 
 ✅ Core Competencies
 
 <ul>
 <li>
 Teamwork and effective communication.
 </li>
 <li>
 Customer focus and service orientation.
 </li>
 <li>
 Commitment to excellence and continuous improvement.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 </ul>
 
 🕐 Working Conditions
 
 <ul>
 <li>
 
 Location:
 
 Headquarters &ndash; Doha.
 </li>
 <li>
 
 Working Hours:
 
 7:30 AM &ndash; 2:30 PM.
 </li>
 <li>
 
 Environment:
 
 Office-based with occasional remote coordination.
 </li>
 </ul>
 
 🖥️ الوصف الوظيفي &ndash; أخصائي دعم فني
 
 
 🎯 الهدف العام للوظيفة
 
 
 تقديم الدعم الفني لمستخدمي الأنظمة التقنية داخل الهلال الأحمر القطري، وضمان استمرارية عمل الأجهزة والتطبيقات والخدمات. تشمل المهام التركيب، الإعداد، تشخيص الأعطال وحل المشكلات بما يسهم في رفع الكفاءة وتحسين جودة الخدمات المقدمة.
 
 
 🛠️ المهام والمسؤوليات الرئيسية
 
 <ul>
 <li>
 تقديم الدعم الفني لجميع المستخدمين عبر أنظمة إدارة التذاكر المعتمدة، وضمان الاستجابة الفعّالة وفي الوقت المناسب.
 </li>
 <li>
 تثبيت وضبط التطبيقات والبرامج على أجهزة المستخدمين وفق السياسات المؤسسية.
 </li>
 <li>
 متابعة وتحديث الأنظمة والتطبيقات بشكل دوري لضمان أدائها المثالي.
 </li>
 <li>
 تدريب الموظفين على استخدام Microsoft 365 والتطبيقات المرتبطة به لرفع مستوى الإنتاجية.
 </li>
 <li>
 إدارة حسابات المستخدمين وصلاحيات الوصول بالتنسيق مع الفرق المعنية.
 </li>
 <li>
 تشخيص المشكلات الفنية المتكررة واقتراح حلول فعّالة لمعالجتها.
 </li>
 <li>
 التنسيق مع مكاتب الهلال المختلفة لتقديم الدعم الفني عن بُعد عند الحاجة.
 </li>
 <li>
 إعداد تقارير دورية حول أداء الدعم الفني ومستويات رضا المستخدمين.
 </li>
 </ul>
 
 📚 المؤهلات والمتطلبات
 
 
 المؤهل العلمي
 
 <ul>
 <li>
 شهادة جامعية في تكنولوجيا المعلومات أو تخصص ذو صلة.
 </li>
 </ul>
 
 الخبرة العملية
 
 <ul>
 <li>
 خبرة عملية لا تقل عن
 
 5 سنوات
 
 في مجال الدعم الفني أو مراكز خدمة المستخدمين (Helpdesk / Service Desk).
 </li>
 </ul>
 
 🛡️ الشهادات المهنية المفضلة
 
 <ul>
 <li>
 
 Microsoft 365 Certified: Fundamentals (MS-900)
 
 </li>
 <li>
 
 Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102)
 
 </li>
 <li>
 
 Microsoft 365 Certified: Teams Administrator Associate
 
 </li>
 <li>
 
 ITIL 4 Foundation
 
 </li>
 <li>
 
 CompTIA IT Support Specialist (أو CompTIA A+)
 
 </li>
 </ul>
 
 ⚙️ الكفاءات الفنية
 
 <ul>
 <li>
 
 إدارة Microsoft 365:
 
 إتقان إدارة البريد الإلكتروني، Teams، SharePoint، OneDrive، والتكامل بين الخدمات.
 </li>
 <li>
 
 إدارة الشبكات الأساسية:
 
 فهم بروتوكولات الاتصال (TCP/IP, DHCP, DNS) مع القدرة على تشخيص الأعطال الشائعة.
 </li>
 <li>
 
 أنظمة التشغيل:
 
 خبرة في أنظمة Windows (Client &amp; Server) وحلول الهوية مثل Active Directory.
 </li>
 <li>
 
 الأمن السيبراني:
 
 فهم أساسيات حماية البيانات وحسابات المستخدمين، والقدرة على تحديد الثغرات الشائعة.
 </li>
 <li>
 
 الأجهزة والبنية التحتية:
 
 إلمام بالمواصفات الفنية لأجهزة الحاسب والطابعات ومكونات الشبكة (Switches, Routers, Firewalls) مع القدرة على
 
 تشخيص الأعطال وتحديد مصدر المشكلة
 
 والتنسيق مع الموردين لمعالجتها.
 </li>
 <li>
 
 أنظمة الدعم الفني:
 
 خبرة عملية في استخدام أنظمة إدارة التذاكر ومتابعة مؤشرات الأداء.
 </li>
 <li>
 
 البرامج المكتبية:
 
 إجادة متقدمة لحزمة Microsoft Office والتكامل مع تطبيقات المؤسسة.
 </li>
 </ul>
 
 🌐 المهارات اللغوية
 
 <ul>
 <li>
 إجادة
 
 اللغتين العربية والإنجليزية
 
 تحدثًا وكتابة على مستوى مهني، يتيح التعامل مع فرق العمل الداخلية والموردين والمراجع التقنية بكفاءة عالية.
 </li>
 </ul>
 
 ✅ الكفاءات السلوكية
 
 <ul>
 <li>
 العمل الجماعي والتواصل الفعّال.
 </li>
 <li>
 التركيز على العملاء ورفع مستوى رضاهم.
 </li>
 <li>
 الالتزام بالتميز والتطوير المستمر.
 </li>
 <li>
 القدرة على تحليل المشكلات وحلها بطرق مبتكرة.
 </li>
 </ul>
 
 🕐 ظروف العمل
 
 <ul>
 <li>
 
 الموقع:
 
 المقر الرئيسي &ndash; الدوحة.
 </li>
 <li>
 
 ساعات العمل:
 
 من 7:30 صباحًا حتى 2:30 ظهرًا.
 </li>
 <li>
 
 ظروف العمل:
 
 بيئة مكتبية مع تنسيق ودعم عن بُعد عند الحاجة.
 </li>
 </ul>
 
 
</div>

Information Technology Support Specialist

RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS)

<div>
 
 
 
 ITSM Developer:
 
 
 
 
 
 Skill &ndash; ITSM Developer
 
 
 
 
 Location &ndash; Qatar
 
 
 
 
 Exp Range &ndash; 8+ yrs
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Configure, manage, and maintain Service Mapping and Discovery tools within the ITSM platform.
 </li>
 <li>
 Create and maintain service maps to ensure accurate relationships between applications, services, and infrastructure.
 </li>
 <li>
 Collaborate with IT, application, and infrastructure teams to gather requirements for service mapping.
 </li>
 <li>
 Continuously refine and improve service mapping processes to increase data accuracy and completeness.
 </li>
 <li>
 Monitor and troubleshoot issues related to discovery patterns, probes, and credentials.
 </li>
 <li>
 Ensure compliance with governance, standards, and data quality for CMDB (Configuration Management Database).
 </li>
 <li>
 Provide support during incident and problem investigations by leveraging service maps for impact analysis.
 </li>
 <li>
 Develop and maintain documentation for service mapping processes, workflows, and best practices.
 </li>
 <li>
 Conduct training or knowledge-sharing sessions with stakeholders on the use of service maps.
 </li>
 <li>
 Stay updated with ITSM and service mapping trends, tools, and best practices.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Systems, or related field (or equivalent work experience).
 </li>
 <li>
 Hands-on experience with ITSM platforms (preferably ServiceNow Discovery and Service Mapping).
 </li>
 <li>
 Strong understanding of CMDB structure, CI classes, and relationships.
 </li>
 <li>
 Knowledge of infrastructure technologies (servers, databases, networks, cloud platforms).
 </li>
 <li>
 Experience troubleshooting discovery probes, patterns, and integrations.
 </li>
 <li>
 Ability to analyze complex service dependencies and present clear visual service maps.
 </li>
 <li>
 Strong problem-solving skills with attention to detail.
 </li>
 <li>
 Excellent communication and collaboration skills.
 </li>
 </ul>
</div>

Senior Information Technology Service Management Consultant

Live Connections

<div>
 
 Job Title: Group Head
 
 
 IT Reports to: CCO
 
 
 Job Purpose: Reporting to the CCO, the Group Head of IT is a hands-on technical and management role. The Group Head of IT is responsible for proactively managing IT technologies and a team of technical IT infrastructure personnel; developing and establishing IT infrastructure standards and procedures; analysis, design, deployment and operations of IT software and hardware systems supporting businesses. Group Head of IT must also ensure the robustness and security of the IT infrastructure. Key Relationships
 
 
 
 
 
 Job Description
 
 
 
 
 
 Determine, recommend and implement hardware and software upgrades for business applications, server hardware, network equipment, desktop, laptop etc
 
 
 Team Management:
 
 
 &bull; The incumbent needs to oversee the quality of work and productivity of the team member(s) and provide guidance and direction wherever necessary.
 
 
 &bull; Any other tasks, duties &amp; responsibilities that may be added from time to time as relevant to business requirements. Skills
 
 
 &bull; Significant experience in managing IT projects from inception to delivery either in a web development or systems management environment.
 
 
 &bull; Exceptional hands-on experience with software development or systems management.
 
 
 &bull; Large awareness of the current technology and a passion to seek more information for upcoming technologies.
 
 
 &bull; Must have documented working experience with Microsoft Windows Environments, including MS-SQL 2003 and Microsoft Exchange 2003, Internet Information Server and other applications.
 
 
 &bull; Experience with Microsoft windows configuration, installation, maintenance, support and troubleshooting of TCP/IP, networks supporting VOIP telephony, microcomputers and other systems; system development, complex project management, knowledge of CISCO network hardware, Citrix Virtualization, client/server technology and Internet/intranets.
 
 
 &bull; Must be aware of or hold experience managing/developing open-source software.
 
 
 &bull; Strong communication skills with the ability to explain technical issues to non-technical colleagues. Must be creative, with initiative and drive.
 
 
 &bull; Must take a proactive approach and be a team player.
 
 
 &bull; Strong written and oral communication skills.
 
 
 &bull; Strong interpersonal skills. Specialized Training/ Knowledge Required
 
 
 &bull; Education &amp; Qualifications
 
 
 &bull; Bachelor&rsquo;s degree in computer science/information technology or equivalent is essential
 
 
 &bull; Master&rsquo;s Degree in the above fields is preferred
 
 
 &bull; Certifications in Microsoft/Citrix technologies are a requirement
 
 
 &bull; ITIL or PMI Certification is preferred Experience
 
 
 &bull; Minimum of 10 &ndash; 15 years&rsquo; experience in technical operations, and strategy and planning management
 
 
 &bull; Must have working experience with Microsoft Windows Environments, including MS-SQL 2003 and Microsoft Exchange 2003, Internet Information Server and other applications
 
 
 &bull; Experience with Microsoft windows configuration, installation, maintenance, support and troubleshooting of TCP/IP, networks supporting VOIP telephony, microcomputers and other systems; system development, complex project management, knowledge of CISCO network hardware, Citrix Virtualization, client/server technology and Internet/intranets
 
 
 &bull; Must be aware of or have experience managing/developing open-source software
 
 
 &bull; Significant experience in managing IT projects from inception to delivery either in a web development or systems management environment
 
 
 
</div>

Group Head of IT

Ulster University Qatar

Job PurposeReporting to the CCO, the Group Head of IT is a hands-on technical and management role. The Group Head of IT is responsible for proactively managing IT technologies and a team of technical IT infrastructure personnel; developing and establishing IT infrastructure standards and procedures; analysis, design, deployment and operations of IT software and hardware systems supporting Artan&rsquo;s businesses. Group Head of IT must also ensure the robustness and security of the IT infrastructure.Key Relationships&middot; Internal: Executive Management, SBU heads, HOD&rsquo;sDuties and ResponsibilitiesOperational Management &middot; Oversee all aspects of IT department operations including IT infrastructure, Communication (LAN, WAN, email, etc), database, backup recovery, regulatory compliance&middot; Manage the day-to-day operations of the IT group including downtime, reporting service levels, defining and tracking IT operational metrics and providing status to management&middot; Prepare overall status and activity metrics that documents and tracks delivery of IT services, planned and unplanned system outages, and other key IT performance metrics&middot; Maintains overall security of Artan&rsquo;s network, systems and data&middot; Owns and maintains strict controls on data/system backups and recoverability&middot; Management staff members in their daily activities as well as supporting business projects&middot; Develop and manage relationships with vendors in support of staff growth and systems support&middot; Manage overall capacity utilization of Server/hardware environment ensuring it is optimized to meet Artan&rsquo;s business requirements&middot; Undertake risk assessments of both hardware and software for both internal and external business clients&middot; Oversee outsourced software development relationships, development and delivery&middot; Ensures a proactive approach in staying up to date on current projects in progress, projects in the pipeline and operational issues, including industry technology trends and applicability of software/hardware solutionsStrategy and Planning&middot; Contribute to the development of IT departmental strategies to align with the overall business strategy&middot; Develop and implement hardware and software standards for network, services, databases, wireless technology, file and print services, etc&middot; Develop and implement data retention standards develop and maintain overall backup and recovery strategy (Disaster Recovery and Business Continuity)&middot; Development, implement and maintain processes and procedures for effective delivery of services and compliance with regulatory guidance&middot; Establish and implement &lsquo;best practice&rsquo; standards as well as departmental policies and procedures&middot; Overall responsibility for strategic planning for system upgrades&middot; Determine, recommend and implement hardware and software upgrades for business applications, server hardware, network equipment, desktop, laptop etcTeam Management&middot; The incumbent needs to oversee the quality of work and productivity of the team member(s) and provide guidance and direction wherever necessary.&middot; Any other tasks, duties &amp; responsibilities that may be added from time to time as relevant to business requirements.Skills&middot; Significant experience in managing IT projects from inception to delivery either in a web development or systems management environment.&middot; Exceptional hands-on experience with software development or systems management.&middot; Large awareness of the current technology and a passion to seek more information for upcoming technologies.&middot; Must have documented working experience with Microsoft Windows Environments, including MS-SQL 2003 and Microsoft Exchange 2003, Internet Information Server and other applications.&middot; Experience with Microsoft windows configuration, installation, maintenance, support and troubleshooting of TCP/IP, networks supporting VOIP telephony, microcomputers and other systems; system development, complex project management, knowledge of CISCO network hardware, Citrix Virtualization, client/server technology and Internet/intranets.&middot; Must be aware of or hold experience managing/developing open-source software.&middot; Strong communication skills with the ability to explain technical issues to non-technical colleagues. Must be creative, with initiative and drive.&middot; Must take a proactive approach and be a team player.&middot; Strong written and oral communication skills.&middot; Strong interpersonal skills.Education &amp; Qualifications&middot; Bachelor&rsquo;s degree in computer science/information technology or equivalent is essential&middot; Master&rsquo;s Degree in the above fields is preferred&middot; Certifications in Microsoft/Citrix technologies are a requirement&middot; ITIL or PMI Certification is preferredExperience&middot; Minimum of 10 &ndash; 15 years&rsquo; experience in technical operations, and strategy and planning management&middot; Must have working experience with Microsoft Windows Environments, including MS-SQL 2003 and Microsoft Exchange 2003, Internet Information Server and other applications&middot; Experience with Microsoft windows configuration, installation, maintenance, support and troubleshooting of TCP/IP, networks supporting VOIP telephony, microcomputers and other systems; system development, complex project management, knowledge of CISCO network hardware, Citrix Virtualization, client/server technology and Internet/intranets&middot; Must be aware of or have experience managing/developing open-source software&middot; Significant experience in managing IT projects from inception to delivery either in a web development or systems management environmentJob Types: Full-time, PermanentEducation:<ul><li>Master's (Preferred)</li></ul>Experience:<ul><li> technical operations, and strategy and planning: 10 years (Required)</li></ul>License/Certification:<ul><li>ITIL OR PMI (Preferred)</li></ul>

Carnegie Mellon University

<div><div>We are seeking Teaching Assistant in our Qatar Campus.
 
The successful candidate must have demonstrable knowledge of different information systems topics such as application development, IT project management, databases, web development and management information systems (MIS). Proficiency in application programming in Python &amp; JavaScript is highly desirable. Candidates will be evaluated on their academic achievements and records of prior experience in a similar position.
 
Qualifications:
 
<ul><li>Bachelor&rsquo;s degree in information systems or a closely related field.
</li><li>Strong technical skills especially in programming.
</li><li>Prior record of working with students especially in guiding student technical projects is highly desirable.
</li><li>Good communication skills and strong social skills.
</li><li>Only candidates residing in Qatar will be considered.
</li></ul></div><div>Detailed Duties :
 
The position entails, but is not restricted to:
 
<ul><li>Collaborate with instructors in preparation of course materials
</li><li>Set up the technology needs of the course (e.g. upload, install, configure software applications, maintain students&rsquo; accounts, maintain and administer servers)
</li><li>Lead recitations, assist instructors in labs and/or classroom lectures.
</li><li>Grade student-produced work using an instructor supplied rubric or answer key
</li><li>Proctor exams
</li><li>Hold office hours
</li><li>Moderate discussions, maintain course materials on Canvas.
</li><li>Contribute to the planning and execution of educational and outreach events
</li></ul></div>The candidate will benefit from close supervision of faculty instructors and working in an academic environment.
 
This is an entry level position, full time, starting 1, December 2025.
 
Application Process:
 
Interested candidates should submit a resume and a cover letter outlining their qualifications, experience and interest in the position. 
 
Joining the CMU team opens the door to an array of exceptional benefits.
Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits , take well-deserved breaks with ample paid time off and observed holidays , and rest easy with life and accidental death and disability insurance.
Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access , and much more!
For a comprehensive overview of the benefits available, explore our Benefits page .
At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it&rsquo;s about finding the perfect fit for your professional growth and personal aspirations.
Are you interested in an exciting opportunity with an exceptional organization?! Apply today!
Location
Doha, Qatar
Job Function
Instructional Staff - Academic
Position Type
Adjunct (Fixed Term)
Full Time/Part time
Full time
Pay Basis
Salary
More Information:
<div><div><div><div><ul><li>Please visit &ldquo; Why Carnegie Mellon &rdquo; to learn more about becoming part of an institution inspiring innovations that change the world.</li><li> 
</li><li>Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran .
</li><li>Statement of Assurance</li></ul></div></div></div></div></div>

Teaching Assistant, Information Systems

JAMA MARBLE

Key Responsibilities:<ul><li>Provide technical support for hardware, software, network, and system issues.</li><li>Support SAP end-users, troubleshoot SAP-related problems, and coordinate with external SAP support teams when needed.</li><li>Manage user accounts, access rights, and roles within SAP.</li><li>Assist in data backups, updates, and system monitoring.</li><li>Install, configure, and maintain IT equipment and software.</li><li>Ensure IT systems comply with company security and operational standards.</li><li>Document IT procedures and provide user training as required.</li></ul>Qualifications &amp; Requirements:<ul><li>Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, or related field.</li><li>Minimum 2&ndash;3 years of experience as an IT Technician.</li><li>Hands-on experience with SAP (user management, troubleshooting, or module exposure).</li><li>Strong knowledge of Windows OS, networking, and IT hardware.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and under pressure.</li></ul>Preferred Skills:<ul><li>Knowledge of SAP ERP modules (MM, SD, HR, or FICO)</li><li>Basic understanding of SQL or database management</li><li>Experience in IT support within a corporate environment</li></ul>Requirement:<ul><li>Qatar Driving License</li><li>NOC transfer sponsorship</li></ul>Job Type: Full-timePay: QAR4,000.00 - QAR6,000.00 per month

IT Technician (with SAP Knowledge)

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