it support specialist

it support coordinator

network engineer

software engineer

systems administrator

it support engineer

PROZ TECHNOLOGIES

Hello, Greetings from Proztec Qatar! I hope everything is going well with you.JOB DESCRIPTIONThe IT Support Engineer is responsible for providing on-site and remote technical support to ensure smooth operation of IT systems and end-user devices. The role focuses on troubleshooting hardware and software issues, managing user accounts, and supporting IT infrastructure. The engineer will play a key role in ensuring system availability, user productivity, and adherence to IT service management practices.DUTIES &amp; RESPONSIBILITIES<ul><li>Provide on-site and remote technical support for end users</li><li>Install, configure, and troubleshoot Windows and Mac systems</li><li>Manage user accounts, permissions, and policies using Active Directory (AD)</li><li>Diagnose and resolve hardware, software, and network issues</li><li>Handle incidents and service requests using ITSM tools</li><li>Ensure timely resolution in line with SLAs</li><li>Support system upgrades, patches, and maintenance activities</li><li>Configure and troubleshoot printers, peripherals, and network devices</li><li>Maintain documentation of issues, solutions, and system configurations</li><li>Coordinate with vendors and higher-level support teams when required</li></ul>SKILLS &amp; ABILITIES<ul><li>Strong knowledge of Windows and Mac operating systems</li><li>Experience with Active Directory (AD) and user management</li><li>Good understanding of ITSM processes (ITIL)</li><li>Hands-on experience in troubleshooting hardware and software issues</li><li>Basic networking knowledge (LAN/WAN, TCP/IP)</li><li>Strong problem-solving and analytical skills</li></ul>POTENTIAL BACKGROUND<ul><li>Minimum 5+ years of experience in IT Support / Desktop Support</li><li>Experience in on-site support and user-facing roles</li><li>Exposure to enterprise IT environments</li><li>Experience handling SLA-driven support environments</li></ul>CERTIFICATIONS (MANDATORY/PREFERRED)<ul><li>CompTIA A+ &ndash; Preferred</li><li>Microsoft MD-102 (Endpoint Administrator) &ndash; Preferred</li><li>ITIL v4 Foundation &ndash; Preferred</li></ul>LANGUAGE REQUIREMENT<ul><li>Arabic or Non-Arabic Speaker</li></ul>WORK LOCATION<ul><li>Onshore &amp; Offshore</li></ul>SOFT SKILLS<ul><li>Strong communication and interpersonal skills</li><li>Customer-focused approach with problem-solving mindset</li><li>Ability to work under pressure and manage multiple issues</li><li>Proactive and hands-on attitude</li><li>High ownership and accountability</li></ul>If you&rsquo;re interested or have relevant experience, feel free to share your updated CV.Job Type: Full-timePay: QAR5,000.00 - QAR7,000.00 per monthWork Location: In person

IT SUPPORT ENGINEER

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The IT Support Engineer will provide advanced IT support services, ensuring the optimal use of hardware and software technologies, enhancing system performance, and securing data.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 
 Technical Support &amp; System Maintenance:
 
 
 
 <ul>
 <li>
 Provide tier-one technical support to end users via phone, email, or in person.
 </li>
 <li>
 Install, modify, and perform minor repairs on computer hardware and software systems.
 </li>
 <li>
 Monitor hardware, software, and system performance metrics to ensure optimal operation.
 </li>
 <li>
 Update computer software and upgrade hardware and systems as required.
 
 
 </li>
 </ul>
 
 Network Design &amp; Implementation
 
 
 
 <ul>
 <li>
 Assist in the design and implementation of networks, ensuring compatibility and performance.
 </li>
 <li>
 Support Wi-Fi and LAN connectivity, including configuration and troubleshooting.
 
 
 </li>
 </ul>
 
 User Consultation &amp; Training
 
 
 
 <ul>
 <li>
 Consult with users to determine appropriate hardware and software needs and assist in placing orders.
 </li>
 <li>
 Train users on new software, either in person or through various tutorial channels, often in collaboration with the technical team.
 
 
 </li>
 </ul>
 
 System Testing &amp; Compatibility
 
 
 
 <ul>
 <li>
 Test the compatibility of new programs with existing systems, ensuring seamless integration and performance.
 </li>
 <li>
 Keep track of technological advancements and trends in IT support to advise on necessary updates and improvements.
 
 
 </li>
 </ul>
 
 System &amp; Asset Management
 
 
 
 <ul>
 <li>
 Maintain IT asset inventories, tracking the lifecycle of all IT equipment.
 </li>
 <li>
 Set up and manage user accounts, mailboxes, and IT peripherals such as printers.
 </li>
 <li>
 Arrange and set up conference calls and meeting rooms as needed.
 
 
 </li>
 </ul>
 
 Remote Support
 
 
 
 <ul>
 <li>
 Provide remote support to users working from home or in offsite locations, ensuring they have the necessary tools and connections to work effectively.
 
 
 </li>
 </ul>
 
 Documentation &amp; Process Improvement
 
 
 
 <ul>
 <li>
 Develop and maintain comprehensive technical documentation for IT procedures, projects, and processes.
 </li>
 <li>
 Perform root cause analysis, develop checklists for common problems, and recommend procedures and controls for problem prevention
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Minimum of 4 years of experience in IT service support or a related role.
 </li>
 <li>
 Strong understanding of computer hardware, software systems, and IT service management.
 </li>
 <li>
 Experience in updating software and upgrading hardware and systems.
 </li>
 <li>
 Proven ability to troubleshoot and resolve complex IT issues.
 </li>
 <li>
 Knowledge of network design and implementation.
 </li>
 <li>
 ITIL, Network+, MCSA, and CCNA certifications are advantageous.
 </li>
 <li>
 Excellent communication skills, with the ability to train and support users at all levels.
 </li>
 <li>
 Ability to work independently and as part of a technical team.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

IT Support Engineer

Info center Network & Communications W.L.L.

We are looking for talented and dedicated professionals to join our team!Key Requirements:<ul><li>Must have experience with Server Configurations, Firewall, CCTV, Access Control System, M365 &amp; Microsoft Azure, E-mail Migration from any e-mail service provider to M365, DNS records, Cisco / Aruba Switch and Routing &amp; V-LAN Configurations.</li><li>Proven experience in IT support, system engineering, or network engineering</li><li>Strong troubleshooting and problem-solving skills</li><li>Excellent communication skills and a customer-focused approach</li><li>Ability to work effectively in a dynamic and fast-paced environment</li></ul>Qualification: Certifications such as MCSE / MCITP / CCNA / CCNP + N+ &amp; A+ etc...Experience: Minimum 2-3 years of GCC experience requiredLicense: A valid Qatar Light Driving License is a plusIf you meet the qualifications and are ready to take the next step in your career, we&rsquo;d love to hear from you!Please send your CV to hr@icncqatar.comJob Types: Full-time, PermanentApplication Question(s):<ul><li>How many years of IT support experience do you have?</li><li>Are you available to join immediately? If a notice period is required, how many days?</li><li>NOC Status</li></ul>Work Location: In person

First Capital

Job Description<ul><li>Provided top-tier technical support and customer service to internal staff.</li><li>Microsoft 365 administration</li><li>Odoo ERP functional and Tally prime basic knowledge</li><li>Network Device support</li><li>Basic knowledge of Fortinet firewall</li><li>CCTV Troubleshooting</li><li>Basic knowledge of Server management and VMware</li><li>IP Phones and VC support</li></ul>Job Location: Doha, QatarWork Location: In person

Right Grafix

Job Description:Right Grafix is on the lookout for a dedicated IT Support Engineer / Desktop Support professional to join our team. In this role, you will be responsible for providing exceptional technical support to our staff and ensuring that all IT systems function smoothly and efficiently.Key Responsibilities:<ul><li>Provide first-line support for hardware and software issues reported by end users.</li><li>Install, configure, and maintain desktop computers, laptops, and peripherals.</li><li>Troubleshoot and resolve network connectivity issues and assist with software installations.</li><li>Document support activities and maintain an inventory of IT assets.</li><li>Collaborate with IT teams to improve performance and reliability of systems.</li><li>Train staff on basic IT protocols and assist with onboarding of new employees.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Proven experience as an IT Support Engineer or in a similar desktop support role.</li><li>Strong knowledge of operating systems (Windows, macOS) and basic networking principles.</li><li>Excellent problem-solving skills and a customer-focused attitude.</li><li>Strong communication skills, with the ability to explain technical concepts to non-technical users.</li></ul>Salary:<ul><li>Competitive hourly rate ranging from 55 -* 110 QAR*, based on experience and qualifications.</li></ul>If you are passionate about providing top-notch IT support and enjoy working in a creative environment, we encourage you to apply for the IT Support Engineer / Desktop Support position at Right Grafix.الراتب المدفوع: QAR٥٥٫٧٤&nbsp;لكل ساعةموقع العمل: على الطريق

IT Support Engineer / Desktop Support

<div>
 
 
 Overview:
 
 
 
 The primary functions of an AFE is to manage the spares movement inbound and outbound the warehouse, resolution of minor incidents that are raised by our customers and assisting on parts deliveries to Field Engineers &amp; Service Partner Engineers onsite. Incidents and changes can be related to Servers, tape libraries/drives, storage devices, printers, and various other pieces of equipment.
 
 
 
 Primary Workflow:
 
 
 <ul>
 <li>
 Spares management inbound and outbound the warehouse
 </li>
 <li>
 Handle quarterly stock take in Local Warehouse &amp; Service Partner Warehouses
 </li>
 <li>
 Onsite minor break-fix hardware maintenance (Hot swap hard disk replacement, cable reseat, etc)
 </li>
 <li>
 Conduct onsite physical &amp; logical audits for proactive sparing.
 </li>
 <li>
 Perform quarterly onsite preventive maintenance per assigned customer.
 </li>
 <li>
 Handle spare parts deliveries to FE, SeP &amp; client.
 </li>
 <li>
 Issuance of IMR&rsquo;s, POR&rsquo;s
 </li>
 <li>
 Assist VCA&rsquo;s &amp; BDA&rsquo;s for investigating missing parts from stock counting.
 </li>
 <li>
 Customer communication
 </li>
 <li>
 Updating TRT internal procedures
 </li>
 <li>
 Learning additional technical and non-technical skills.
 </li>
 <li>
 Sourcing Local Service Partners
 </li>
 <li>
 Sourcing Local Logistic Partner / Supplier
 </li>
 </ul>
 
 
 
 
 
 Required Deliverables:
 
 
 <ul>
 <li>
 Ensure above 95% accuracy between NetSuite inventory database and actual TRT &amp; SeP warehouse spares.
 </li>
 <li>
 Ensure all supported incidents or tickets are resolved within SLAs.
 </li>
 <li>
 Ensure all customer communication is prompt, professional and reliable.
 </li>
 <li>
 Ensure all commitments made to customers are met or re-scheduled with the customer&rsquo;s knowledge and approval.
 </li>
 <li>
 Continuously learn additional technical and non-technical skills
 </li>
 <li>
 Escalate calls through the correct channels promptly.
 </li>
 <li>
 24 x 7 Support Structure
 </li>
 <li>
 Comply fully with company policy to always protect the interests of TRT.
 </li>
 <li>
 Ensure local SeP is available for onsite requirements.
 </li>
 <li>
 Working with VCA team for local parts sourcing
 </li>
 </ul>
 
 
 Accountabilities:
 
 
 <ul>
 <li>
 Local ticket management/status monitoring and make sure they are resolved within SLAs.
 </li>
 <li>
 Warehouse inventory movement monitoring
 </li>
 <li>
 Ensure warehouse parts labelling &amp; binning is compliant with TRT global standard
 </li>
 <li>
 Ensure procedures are properly followed when onsite
 </li>
 <li>
 Ensure on time support for spare parts
 </li>
 </ul>
 
 
 Disaster Recovery:
 
 
 <ul>
 <li>
 Coordination within FE / SeP team for urgent part requirement onsite
 </li>
 <li>
 Handle coordination &amp; keep good working relationships with logistics and service partners.
 </li>
 <li>
 Coordination with known local vendors for urgent logistics sparing.
 </li>
 <li>
 Coordination with VCA, BDA &amp; GSD division for parts needed for a call.
 </li>
 <li>
 Coordination with VCA, BDA &amp; GSD division for inventory movement
 </li>
 <li>
 Appropriate escalation to Shift leader or Field Services Team Leader when necessary.
 </li>
 </ul>
 
 
 
 
 
 Service Call Updates:
 
 
 <ul>
 <li>
 Ensure timely updating to GSD &amp; FE for calls requiring additional parts on-site.
 </li>
 <li>
 Ensure that all onsite service calls under your responsibility are updated to the GSD Team within the agreed Service Level of the client contract.
 </li>
 </ul>
 
 
 OH&amp;S Work Environment:
 
 
 <ul>
 <li>
 Ensure that the warehouse or technical work areas remain clean and always organized.
 </li>
 <li>
 Ensure that you adhere to ESD procedures.
 </li>
 <li>
 Ensure that you adhere to all OHS requirements, including for lifting, cabling, rack mounting, and equipment in rooms that do not obstruct walkways.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Candidates must possess a college degree. Training and Certification would be an advantage.
 </li>
 </ul>
 
 &middot; Certification on Various Networking platforms
 
 
 &middot; Strong understanding of Networking fundamentals
 
 
 &middot; Cisco and Juniper Certification preferred.
 
 
 &middot; Solaris &ndash; Oracle Certified Professional
 
 
 &middot; VMWare &ndash; VMWare Certified Professional
 
 
 &middot; TSM - IBM Certified Deployment Professional
 
 
 
 
 <ul>
 <li>
 Preferably have 7 years up of experience in IT spare parts control &amp; warehouse maintenance
 </li>
 </ul>
 
 Willing to be assigned in TRT office location, and to travel to TRT offices globally on as needed basis.
 
</div>

IT Field Support Engineer

JL Constructores IT

Job Opportunity: IT Site EngineerLocation: Doha, Qatar Company: JL Constructores ITAbout UsJL Constructores IT is a technology and infrastructure solutions provider based in Doha, specializing in IT systems integration, on-site support, and digital transformation for construction and engineering projects. We are committed to delivering reliable, secure, and innovative IT services that empower operations and ensure seamless project execution. As we expand, we are seeking a skilled IT Site Engineer to join our team and provide technical expertise on-site.Role OverviewThe IT Site Engineer will be responsible for managing and supporting IT infrastructure at project sites, ensuring smooth operations, and providing technical assistance to staff and systems. This role requires hands-on technical skills, problem-solving abilities, and the capacity to work in dynamic environments.Key Responsibilities<ul><li>Install, configure, and maintain IT hardware, software, and network systems at project sites.</li><li>Provide on-site technical support and troubleshoot IT issues.</li><li>Ensure reliable connectivity and system availability for site operations.</li><li>Collaborate with project managers and engineers to align IT systems with project needs.</li><li>Implement IT security measures and ensure compliance with company standards.</li><li>Maintain documentation of site IT infrastructure and support activities.</li><li>Coordinate with central IT teams for system updates and integrations.</li><li>Train site staff on IT tools and best practices.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>3&ndash;5 years of experience in IT support or site engineering roles.</li><li>Strong knowledge of networking, hardware installation, and system administration.</li><li>Experience with construction or engineering project environments is a plus.</li><li>Familiarity with IT security protocols and troubleshooting methodologies.</li><li>Excellent problem-solving, communication, and teamwork skills.</li><li>Ability to work independently in fast-paced, on-site environments.</li><li>Fluency in English; Arabic is a plus.</li></ul>Why Join Us?<ul><li>Be part of a growing IT team supporting major projects in Doha.</li><li>Play a key role in ensuring JL Constructores IT&rsquo;s site operations run smoothly.</li><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career advancement.</li><li>Supportive, collaborative, and innovation-driven work culture.</li></ul>الراتب المدفوع: QAR٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

IT Site Engineer

Explore 2704+ It support engineer in Qatar this May. Find roles across top companies and apply now to boost your career.

2704 it support engineer jobs In Qatar

IT SUPPORT ENGINEER

IT Support Engineer

IT Support Engineer

IT Support Engineer

IT Support Engineer / Desktop Support

IT Field Support Engineer

IT Site Engineer